Service History 115 - Omega Force Appliance Repair

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EBL0

Near Saint Michael, MN 55376

Seth

Job Details: 07/19/2021

"Customers,complains the dishwasher is its not drying dishes well, the soap packet its not dispensing out of the dispenser. Upon arrival and inspection I found the water was soft and customer had switched to a liquid soap but now dishes were not drying off properly. Customer was not using rinse aid. I gave her a sample along with coupons and tested the system. The dishwasher had turned it off its heater after running it through system diagnostic mode the heater kicked back in. The dispenser door opens as designed I suspect from the amount of sudding in the dishwasher some contamination may have caused it to shut off the heater, there was interference from a plastic piece of the rack that I re-installed. Dishwasher is working as designed."

We serviced a

LG WASHER TOP LOAD

Model ??

Near Saint Michael, MN 55376

Seth

Job Details: 07/19/2021

Loud during agitation. Bearing make a little noise nothing bad at this point I quoted a shifter assembly. AEN73131403.

We serviced a

LG RANGE- GAS

Model LRG3081BD/00

Near Albertville, MN 55301

Seth

Job Details: 07/19/2021

A customers complaint is the rain just getting an F9 air and not baking as well as the display comes and goes. Upon arrival and inspection I found the igniter only drew 2.4 amp. Replace igniter and tested the range. The right hand side display is faded . AGM73329014.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

FRIGIDAIRE WASHER TOP LOAD

Model FFLE3900UW0

Near Albertville, MN 55301

Seth

Job Details: 07/19/2021

Dry spots in laundry when cycle is completed. I checked water levels and water levels were as manufacture specified. I checked hot cold and warm and normal cycle max fill

We serviced a

FRIGIDAIRE RANGE- GAS

Model GLGF386DSK

Near Minneapolis, MN 55423

Delton

Job Details: 07/19/2021

"Front right and left burners wont ignite. Found that burner cap was not aligned correctly. Aligned caps, tested and all burners ignite and are working good.(Did not charge anything additional, quick call)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS25SHBL1

Near Minneapolis, MN 55407

Delton

Job Details: 07/19/2021

"Replaced parts, tested and upper spray arm now spins and dishwasher is working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PHS68EJSB0

Near Eagan, MN 55123

Delton

Job Details: 07/19/2021

"Replaced dispenser power board but now there power but now LED display board is not lighting up. Also the display cover plastic is cracked and led board is not mounted and pushes out. Upon replacing display power board the Auger and solenoid assembly constantly buzzes and found that it is burnt out.At this time there is several more parts that would need to be replaced to fix dispenser and ice/water dispenser.Needs following additional parts: Auger 242221501; LED display board 241708306; ribbon 241680002; display cover 241678710; solenoid 241675704;

We serviced a

KENMORE DISHWASHER

Model 665.13159K701

Near Eagan, MN 55123

Delton

Job Details: 07/19/2021

"Dishwasher not draining. Found that there was small plastic piece that was stuck in drain pump preventing from draining. Removed debris, tested and dishwasher is now draining and working good."

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID815SS4A

Near Eagan, MN 55123

Delton

Job Details: 07/19/2021

Found that filter screen for pump inside broke and allowed small debris of broken glass into drain pump causing not to drain. Needs new screen. . Ordering part and rescheduling ; ordrd 1 111917701 (Air gap screen)

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Apple Valley, MN 55124

Delton

Job Details: 07/19/2021

Drain pump is bad and not drianing out water. Ordering part and rescheduling.; ordrd 1 Abq73503004 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Burnsville, MN 55337

Delton

Job Details: 07/19/2021

"Replaced fan blade, tested and fan blade is secure and spins, no longer comes loose and vibrates."

We serviced a

KENMORE MICROWAVE

Model 721.626292

Near Plymouth, MN 55441

Nate

Job Details: 07/19/2021

".When it hasnt been run for a bit, if you turn on the fan on high, it barely rotates, but give it 5 minutes and it gradually speeds up. Eventually it runs at full speed. And then after its warmed up, if you turn it off, and turn it back on, it instantly runs well. If you try low from the start, it doesnt really get going. It has a bad fan. This is a new issue. Its been more recent. They are moving and the inspector said it has to be fixed. 6549W1V006C

We serviced a

AMANA WASHER FRONT LOA

Model NFW7200TW

Near Otsego, MN 55330

Matt

Job Details: 07/19/2021

"Customer complaint is, WONT SPIN OR DRAIN. Inspected and tested. Found the drain pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new pump and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM01

Near Big Lake, MN 55309

Matt

Job Details: 07/19/2021

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and found the freezer compartment was 1 degree and the ice maker compartment was only 15 degrees. Ran refrigerator through service diagnostics and everything passed. I cycled the ice maker and it filled with water. The vent on the bottom and the condenser coils are plugged up solid. I think the refrigerator is having to work to hard because of the condenser being plugged and then not cooling the ice maker compartment. Advised customer to clean vent and condenser."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VW0

Near Big Lake, MN 55309

Matt

Job Details: 07/19/2021

"Customer complaint is, THINKS STARTER RELAY WENT OUT. Inspected and tested refrigerator. Found the evaporator is a ball of ice. Defrosted evaporator and tested heater. Heater is bad. I watched the evaporator frost back over, and after 20 minutes it was only frosted over about 10 percent. Sealed system has failed. Refrigerator needs to be replaced."

We serviced a

LG WASHER FRONT LOA

Model WM3170CW

Near Elk River, MN 55330

Matt

Job Details: 07/19/2021

"Customer complaint is, TIMER NOT ADVANCING AND IT WILL SPIN BUT NOT DRAIN AND GRINDING NOISE FROM DRAIN AREA. Inspected and tested washer. Found the drain pump has failed and the drain hose has something in it restricting the flow. Quoted to install new drain pump and hose need to order part numbers 5214EN3042S and 4681EA2001T and reschedule."

We serviced a

GE REFRIGERATOR

Model GSE25GSHJCSS

Near Dayton, MN 55327

Matt

Job Details: 07/19/2021

"Customer complaint is, WATER & ICE DISP NOT SEND ANYTHING OUT. Inspected and tested. Found the water dispenser is trickling and the ice cubes are really small. Filter housing is failing. Needs a new filter housing. Quoted customer to install new filter housing. Customer approved repairs. Installed new filter housing and tested. Dispenser is now working great. Dispenser is now fixed."

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD8300SW1

Near Burnsville, MN 55337

Delton

Job Details: 07/16/2021

"Not heating. Found that the thermal fuse is open cutting power to igniter. FOund that thermistor is not reading correctly. Replaced thermistor and thermal fuse, tested and dryer is now cycling heat and working good.; used 1 WP3392519 (THERMAL FUSE), and 1 WP8577274 (THERMISTOR) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RS2630SH/XAA

Near Osseo, MN 55311

Phillip

Job Details: 07/16/2021

Water was pooling up in the bottom of the freezer. I cycled the ice maker and it did not leak down from the ice maker. I removed the evaporator cover and found ice building up under the evaporator. The drain tube was plugged up so water was not draining. I defrosted the ice and cleared the drain.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH1162XVS-3

Near Hopkins, MN 55305

Nate

Job Details: 07/16/2021

Not heating. Replaced mag. Heats great now.

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RF364PXPQ0

Near Burnsville, MN 55337

Delton

Job Details: 07/16/2021

"Taking longer to cook food. Temp doesnt seem hot enough. I tested oven temperature and found that it is about 10-15 degrees cooler. I increased system temperature by 10 degrees and now thermometers match what oven says. Oven is heating and working good.Needs autho? over $500 under one dispatch.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780sAEM2

Near Richfield, MN 55423

Delton

Job Details: 07/16/2021

"Dishwasher top rack adjusters broke, top rack falls off. Replaced top rack adjusters and cleaned out filter, tested all functions and dishwasher is working good."

We serviced a

MAYTAG WASHER FRONT LOA

Model n/a

Near Minnetonka, MN 55345

Seth

Job Details: 07/16/2021

Customer complaints of washers loud. On arrival inspection found the drain pump was slipping off the spline causing a lot of noise. I replaced it and tested. The washer is now fixed.; used 1 WP35-6780 (DRAIN PUMP) from stock

We serviced a

HOTPOINT REFRIGERATOR

Model HPS15BTHJLWW

Near Osseo, MN 55311

Phillip

Job Details: 07/16/2021

The freezer is cooling fine but the evaporator fan was no turning. I turned the fan my hand and it started to work. It needs a new fan motor. Im ordering the fan motor. ; ordrd 1 WR60X23584 (Fan motor)

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDH3

Near Minneapolis, MN 55408

Seth

Job Details: 07/16/2021

"Bad smell, I found a burnt plastic lid on the heater. I removed it, dishwasher will smell for a while but nothing more can be done."

We serviced a

GE REFRIGERATOR

Model GSE23GSKJCSS

Near Minneapolis, MN 55412

Seth

Job Details: 07/16/2021

"No cooling. Air valve and return were frozen over, I defrosted them and reassembled the fridge. Customer noted her children were bad about leaving the door open and being in and out of the fridge a lot. The fridge needs 24 hours to cool down I saw no other issues while on site."

We serviced a

MAYTAG DRYER

Model n/a

Near Eagan, MN 55123

Delton

Job Details: 07/16/2021

Customer says smells like lighter fluid. When Im here the whole house is being painted. I explained that dryer is burning off fumes causing that smell. Until house is aired out itll have that smell. Customer is aware and will air out house.Dryer itself is workin good. Found that dryer vent has some rips in it. Taped it up. Dryer is working good.

We serviced a

AMANA RANGE- DUAL FUEL

Model ARG7800SS

Near Minneapolis, MN 55406

Nate

Job Details: 07/16/2021

Oven was shorting out because the control panel was not aligned correctly on the range. Aligned it correctly and it doesnt short out now. The wires for the two light controls our taped off now. Its possible those were also causing some thing too short. Customer had a endcap that is broken but that part is no longer available so he is going to glue the control consul onto the range.

We serviced a

GE REFRIGERATOR

Model GNS23GSHBFSS

Near Eagan, MN 55123

Delton

Job Details: 07/16/2021

Customer says got down to 41 in freezer but there was a lot of frost build up inside freezer. As i got here the fridge was working good. I checked all functions and all test good. I suspect that door was stuck open and caused freezer to get warm and have frost build up all over inside. Because since then it has remained cold.Customer will keep an eye on it and call back if it is still problem.

We serviced a

GE REFRIGERATOR

Model PYE22PSHFSS

Near Chanhassen, MN 55317

Paul

Job Details: 07/16/2021

"Complaint was unit leaking, Had a plugged defrost drain, cleaned and tested issue fixed."

We serviced a

GE WASHER TOP LOAD

Model GTW330ASK3WW

Near Osseo, MN 55311

Phillip

Job Details: 07/16/2021

The belt had slipped up and was rubbing on the clutch. The transmission is starting to leak some oil. I cleaned everything up for now. Its working but the belt need to be replaced. Im ordering the belt. ; ordrd 1 WH01X27538 (Belt)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2314QSAA

Near Maple Grove, MN 55369

Phillip

Job Details: 07/16/2021

"The customer complaint was that the fridge light was not working, the ice maker was not working and it would not dispense water. The customer said it was cooling fine she just wasnt sure. She tried to replace the refrigerator bulb with a house light bulb witch is to big. I used the light bulb from her oven and the bulb works. The light did shut off when the door is closed. I found the water filter was not installed correctly. I pushed the filter in hard. I also turned the ice maker back on. The ice maker filled and the dispenser is working good."

We serviced a

LG DISHWASHER

Model LDP6797ST

Near Maple Grove, MN 55369

Phillip

Job Details: 07/16/2021

The control panel is dead. I did get 120 at the main board and the red led is on the board. I got 5 volts dc to the control panel. Im ordering the control panel. ; ordrng 1 AGL75172605 (Control panel)

We serviced a

FRIGIDAIRE MICROWAVE

Model FFCE2278LS

Near Minneapolis, MN 55441

Seth

Job Details: 07/16/2021

Parts needed for repair are not sold one rubber feet are left available for this obsolete countertop microwave. Customer was notified.

We serviced a

GE WASHER TOP LOAD

Model WCRE6270D1CC

Near Plymouth, MN 55446

Seth

Job Details: 07/16/2021

I replace the load size indicator switch as well as the main control board. I tested by using a normal fast wash with warm water and check the sizing on super. I also checked for temperature hot and cold and other basic functions. Washer worked fine. Fill level was appropriate and drained before stating the spin cycle.

We serviced a

GE REFRIGERATOR

Model PFE28RSHHSS

Near Medina, MN 55340

Seth

Job Details: 07/16/2021

Customer complains that the fresh food section is warm and there is water underneath the crisper drawer. They also complained that in the freezer theres heavy frost buildup in the door seal will not stay. Upon arrival and inspection I gave a quote for the seal and the fresh food evaporator motor. The customer to Kyle declined service on Fraser he will fix it himself. Hey installed a new evaporator fan in the fresh food section cleared the drain which had a blockage. The fresh food section issue is now fixed.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock

We serviced a

KENMORE RANGE- ELECTRIC

Model 79094432700

Near Eden Prairie, MN 55347

Paul

Job Details: 07/16/2021

Wire piped off. Tightened issue fixed.

We serviced a

BOSCH DISHWASHER

Model SHE43F02UC/48

Near Eden Prairie, MN 55347

Paul

Job Details: 07/16/2021

"Complaint was unit leaks Tested and found no leaks, Unit is using cascade platinum. Told them to change detergent."

We serviced a

BOSCH DISHWASHER

Model SHX5AL05UC/06

Near Minneapolis, MN 55424

Paul

Job Details: 07/16/2021

Installed wheels Issue fixed.

We serviced a

GE DRYER- ELECTRIC

Model GHDP490EF1WW

Near Minneapolis, MN 55409

Paul

Job Details: 07/16/2021

"Complaint was unit wont start, Had a bad knob, Moved knob from another switch. If we come back we need to bring a timer and knob from shaft on timer being worn out. But customer will call if it needs it."

We serviced a

GE REFRIGERATOR

Model PFSS6PKXESS

Near Minnetonka, MN 55345

Paul

Job Details: 07/16/2021

"Unit still has manufacturer defect, GE didnt fix issue. Has water under crisper drawers and ice in fan.

We serviced a

WESTINGHOUSE REFRIGERATOR

Model MRT13CRBW2

Near Wayzata, MN 55391

Paul

Job Details: 07/16/2021

Installed seal Doesnt fit well but did everything I could.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET18CMXJW00

Near Saint Bonifacius, MN 55375

Paul

Job Details: 07/16/2021

Installed parts and tested issue fixed.

We serviced a

GE STACKED WASHER

Model GUD27ESSM0WW

Near Minneapolis, MN 55414

Nate

Job Details: 07/16/2021

"Washer not draining. Ran it five times and drained great each time. No blockage. Accesses drain pump, no obstruction in pump. Transmission is running a little rough. Needs new Transmission

We serviced a

LG WASHER TOP LOAD

Model WT5070CW

Near Elk River, MN 55330

Phillip

Job Details: 07/16/2021

I verified the error code LE. I removed the rotor sensor and it tested bad. I replaced the sensor and it started flashing work right away. The washer is working good on all cycles ; used 1 6501KW2002A (HALL SENSOR) from stock

We serviced a

WHIRLPOOL STACKED DRYER

Model GGW9250PW1

Near Big Lake, MN 55309

Phillip

Job Details: 07/16/2021

I removed the panel and found lint covering the heat chamber and all over the bottom. I cleaned up all the lint and tested the air flow. There is a screen on the outside that was plugs with lint. I cleaned the lint from the back of the dryer. I advised the customer to not use until the dryer duct is cleaned.

We serviced a

LG WASHER FRONT LOA

Model WM2140CW

Near Big Lake, MN 55309

Phillip

Job Details: 07/16/2021

The customer said on Sunday when they ran the 3 or 4th load the washer started to smelland produce smoke. I checked the basket to see if it had failed or starting to fail and it felt good. I ran a spin cycle with no clothes and it was good. I put in a few towels and started a normal cycle. I let was until the towels were heavy then put into a spin. Everything spin out good with no issues. I removed the filter and that was clear.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV448AEP/XAA

Near Rogers, MN 55374

Seth

Job Details: 07/16/2021

"Customers complaint is when it tumbles it makes a horrible noise. Upon arrival and inspection I found the right rear support roller had failed. Sadly the unit is one day out of the warranty for the part. I replaced it with an LG part and tested the dryer. The dryer is now fixed. Note the bulkhead was bent slightly. I re-formed the bulkhead, but if problem persists we should talk with customer about next steps. ; used 1 4581EL3001E (ROLLER) from stock"

We serviced a

KENMORE WASHER TOP LOAD

Model 11021302013

Near Otsego, MN 55301

Seth

Job Details: 07/16/2021

Petra complains the unit is loud during the spin and not the normal unbalanced load noise. Upon arrival and inspection I found the gear case is failing. Its loud during the spin. I caught a replacement of the gear case

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE308DAYW

Near Chanhassen, MN 55317

Paul

Job Details: 07/15/2021

Installed parts and tested issue fixed. Space welded inside on motor mount making it noisy wasnt able to make that go away.

We serviced a

KENMORE DRYER- GAS

Model 11097572602

Near Champlin, MN 55316

Phillip

Job Details: 07/15/2021

The dryer was not heating at all. I checked the thermal fuse for continuity and it tested good. I then test voltage to the fuse and I had 120 to ground on both sides of it. I then tested all the other fuses and thermostats a s everything tested good. I went back the fuse and now it tested open. I jumped the fuse and the dryer started to heat. I replaced the fuse and its working. I tested the air flow and its good. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC565FW2

Near Champlin, MN 55316

Phillip

Job Details: 07/15/2021

The customer said that the washer would just shut off randomly. If the clothes were still wet he was able to run a spin cycle to get the clothes dry. I put into diagnostics to look for any errors. There are no saved error codes. I tested the capacitor and motor and both tested good. I found when it should be agitating it was not just trying to spin. I tipped the washer back and found the shifter had come out of the splutch. I put it back in and now it works. I ran a auto test and calibration. All works good.

We serviced a

MAYTAG DISHWASHER

Model MDB8951BWS0

Near Champlin, MN 55316

Phillip

Job Details: 07/15/2021

I started the dishwasher and its sudsing up real bad . The customer just filled the rinse aid and its all leaking out. I advised to run it without adding rinse aid. I put more oil in to cut the suds. His water was also hard again. ; ordrd 1 WP99003317 (Dispenser)

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297ABWP/XAA

Near Albertville, MN 55301

Phillip

Job Details: 07/15/2021

The chopper blades on the bucket are jammed up together. There was ice in the bucket but it was all clumped together because they couldnt dispense the ice. I remove the bucket and cleaned it out and then I pushed the test button and haymaker rotated and then filled with water. It just needs a new ice bucket. Im sending the customer a new bucket. ; ordrd 1 DA97-11117A (Ice bin)

We serviced a

GE REFRIGERATOR

Model CFE28TSHGSS

Near Albertville, MN 55301

Phillip

Job Details: 07/15/2021

"I replaced the main board and the fresh food evaporator fan motor. I plugged it in and everything is working, I tried the ice and water dispenser and all is good. Advised the customer to give it the rest of the day to cool. I collected 414.93 by check."

We serviced a

FRIGIDAIRE RANGE- GAS

Model FPGS3085PFB

Near Eden Prairie, MN 55347

Paul

Job Details: 07/15/2021

"Cleaned burner, issue fixed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Eden Prairie, MN 55347

Paul

Job Details: 07/15/2021

"Complaint was unit leaking, diverter seal is leaking, Not the one we carry needs sump/pump Dana I ordered part please schedule customer after we have confirmation that part has shipped. ; ordrd 1 W10805015 (Sump/pump), states that autho needed"

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model AWN432SP113TW01

Near Eden Prairie, MN 55344

Paul

Job Details: 07/15/2021

Replaced motor and belt and tested issue fixed. Call and collect funds.

We serviced a

JENN-AIR WALL OVEN- ELECT

Model JJW9627DDS

Near Eden Prairie, MN 55347

Paul

Job Details: 07/15/2021

Complaint was unit temps not at 350.Explained how oven actually run temps and what to expect. Call and had customer turn both ovens on 20 minutes before arriving. Took temps in both ovens and found no failures. Temps are great.

We serviced a

FRIGIDAIRE RANGE- GAS

Model GLGF366ABD

Near Minneapolis, MN 55406

Nate

Job Details: 07/15/2021

"Oven not heating or igniting, and when it does actually ignite, its a big poof. Bad ignitor. Replaced and used 12400035 because I used both of the other flat ignitors yesterday. Heats great now. Also, cooktop hasnt been working great but it works perfectly for me.; used 1 12400035 (IGNITER) from stock"

We serviced a

GE MICROWAVE

Model SCA1001KSS02

Near Chaska, MN 55318

Paul

Job Details: 07/15/2021

"Complaint was unit not latching. ; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FVSS3

Near Mound, MN 55364

Seth

Job Details: 07/15/2021

"Dispenser that was ordered was the wrong one. I came and watched machine I found electrical signal 120 V was sent to the dispenser for one second indicating that the unit was not designed for a wax motor. I installed my truck stock dispenser with a solenoid and it worked flawlessly.; used 1 WPW10199696 (DISPENSER) from stock, states that autho needed"

We serviced a

LG WASHER TOP LOAD

Model WT7200CV/00

Near Plymouth, MN 55447

Seth

Job Details: 07/15/2021

Customer complains that the washer squeaks during the spin cycle at a specific RPM. I watched a video supplied by the customer and it had a typical squeak from a worn bearing. While I was on site I could not duplicate issue. My observations are the floor in the room is not stable. While unit is in spin cycle you can physically feel the floor moving. The grout is cracked on all the tile on that floor. I put my level on the countertop that its not connected to the washer I could watch it physically move. Then unit needs a shifter assembly and a rotor although I am uncertain this is actually what the unit needs. I recommended they get some anti-vibration feet and find out what is going on with the floor.

We serviced a

GE DRYER- GAS

Model GTDP740GD0WW

Near Chaska, MN 55318

Paul

Job Details: 07/15/2021

Complaint was unit popping GFCI Moved to different outlet unit runs great. Told customer unit can run on GFCI

We serviced a

GE REFRIGERATOR

Model PFCS1RKZASS

Near Edina, MN 55439

Nate

Job Details: 07/15/2021

"Unit dead. Needed new board. Replaced control board, immediately started running. Also, when I got to house, fridge was pulled 5 inches out from wall. Noticed that if fridge is closer than 3 inches to wall, the coupling connecting the copper water line to the plastic line leaks.. Will want to have a plumber fix that. ."

We serviced a

SAMSUNG DRYER- GAS

Model DV45H6300GG/A3

Near Minneapolis, MN 55416

Nate

Job Details: 07/15/2021

"Dryer dead. Found a blown thermal fuse. Customer cleaned out vent while I was here. Replaced the fuse, cleaned dryer and oiled rollers. Runs great now. Nice family. ; used 1 WP35001087 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DRYER- GAS

Model MGDB755DW3

Near Minneapolis, MN 55416

Nate

Job Details: 07/15/2021

"After running the dryer a couple times it wont start. Found ventilation is bad. 30 behind dryer and 16 outside. Cleaned out lint from bulkhead, made sure that was cleaned out. Told tenant they will need to get the vent cleaned.. Dryer runs great."

We serviced a

GE REFRIGERATOR

Model ZFSB23DXASS

Near Minneapolis, MN 55416

Nate

Job Details: 07/15/2021

"Condensation builds up on left wall in fresh food section. Then gets moldy. Water leaks out onto floor. Spoke with GE tech support. They said this is a known issue. Temp sensor doesnt read temp right, runs cooling too long, then condensation builds up. The fix involves a new temp sensor and a special insulated foil tape that goes behind the sensor. I ordered the sensor, but cant find the tape. wr02x32504 foam is not available. It looks like you can maybe order it through GE? I attached a photo. Dana can you try and find the foil insulated tape? I scheduled customer for next Tuesday and quoted 200. L14 labor code; ordrng 1 WR55X10025 (Temp sensor)"

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA422PRHDWR/AA

Near Golden Valley, MN 55422

Nate

Job Details: 07/15/2021

Washer has been increasingly shaking and giving unbalanced error codes. After running the washer and doing diagnostics I found that this washer is a part of the Samsung recall. Gave customer the info on his options along with the number to call. He will follow up with Samsung and make a decision which way he would like to go. Nice family.

We serviced a

MAYTAG REFRIGERATOR

Model JFC2089HES

Near Chaska, MN 55318

Paul

Job Details: 07/15/2021

Complaint was unit not making ice. Cubes are so small its binding. Needs to replace filter.

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG617SIW0

Near Minneapolis, MN 55419

Delton

Job Details: 07/15/2021

"Drum not tumbling motor just hums. Cannot spin tub by hand. Found that there was a piece of plastic lodged between drum and edge of cabinet. Looks like some kind of packaging material (see picture) removed item, tested and drum now spins and is tumbling, heating and working good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Plymouth, MN 55446

Seth

Job Details: 07/15/2021

The inspection panel is loose because its missing a screw. Replace the screw and insert unit open and close properly. I started unit on the rinse only cycle it started and cycled. I drained and completed testing. Dishwasher is working as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Plymouth, MN 55446

Seth

Job Details: 07/15/2021

Water leaking from bottom of the freezer. Upon arrival and inspection I found the defrost drain was blocked with a ball of hair. I steamed out the drain and dried out the cavity. The fridge is now fixed.

We serviced a

LG WASHER FRONT LOA

Model WM3360HVCA

Near Maple Grove, MN 55369

Seth

Job Details: 07/15/2021

"Loud in spin, 1/8 in play in the rear main bearing. I quoted replacement. ."

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG427UIW0

Near Otsego, MN 55301

Seth

Job Details: 07/15/2021

"Not tumbling, underwater in the fan. I removed them and tested. The dryer is now fixed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF323TEDBSR/AA-03

Near Saint Michael, MN 55376

Seth

Job Details: 07/15/2021

Filter changed then water dispenser stopped working. Upon arrival and inspection I found the icemaker still worked but the dispenser did not. Temperatures on the ice bladder were below freezing. I took 20 minutes and thawed out the dispenser valve and water tank. I was unable to get water to flow again. I quoted replacement but water filter assy filter is no longer available from Samsung. Because the water filter has been discontinued even if we replace existing parts that we cannot guarantee the dispenser will work because Per the manufacture an OE filter must be used and they are no longer made.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHG2366PF0

Near Saint Michael, MN 55376

Seth

Job Details: 07/15/2021

Customer complains the fridge is getting a high temp error. Upon arrival and inspection I found the freezer door was not closing completely the left hand rail assembly has failed. The door may be bent but unit is not pulling the door completely closed causing frost in the freezer and dampener to not open..

We serviced a

GE RANGE- ELECTRIC

Model PHS930SL3SS

Near Eden Prairie, MN 55346

Delton

Job Details: 07/15/2021

"Replaced cooling fan, tested and ove and cooktop now heat and are working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/US

Near Bloomington, MN 55431

Delton

Job Details: 07/15/2021

Leaking water underneath crisper drawers. Is this part of evaporator kit needed for frosted vent holes and frozen drain line? .; saved tckt

We serviced a

INSIGNIA WASHER TOP LOAD

Model NS-TWM41WH8A

Near Burnsville, MN 55337

Delton

Job Details: 07/15/2021

"Hot and cold water lines switched so it was always hot water filling. Swapped water lines, tested and water temperature is correct per the cycle selected."

We serviced a

MAYTAG DRYER- GAS

Model MGDC300XW0

Near Apple Valley, MN 55124

Delton

Job Details: 07/15/2021

Found that the thermal fuse was bad. Customer approved estimate. Replaced thermal fuse and reassembled dryer front panel. Tested and dryer is heating and working good.; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

MAYTAG DRYER- GAS

Model MGD6600TQ0

Near Apple Valley, MN 55124

Delton

Job Details: 07/15/2021

"Making loud thumping nose. Found that idler wheel was worn out. Replaced pulley, tested and dryer is running quiet and working good.; used 1 8547174V (IDLER PULLEY) from stock"

We serviced a

GE DISHWASHER

Model GDT635HMJ2ES

Near Eagan, MN 55123

Delton

Job Details: 07/15/2021

Dishwasher wont start as Im here. I power cycled dishwasher and dishwasher now starts and is working. Ran diagnostics and no error. All functions are working good. Dishwasher ran 30 minutes and is working good.

We serviced a

BOSCH DRYER- ELECTRIC

Model WTVC3300US/10

Near Osseo, MN 55311

Seth

Job Details: 07/14/2021

Customer complains the latch is broken and door wont stay closed on the dryer. The latch strike is broken.; ordrd 1 00491673 (Latch strike)

We serviced a

GE WASHER TOP LOAD

Model EWA5600G2WW

Near Minneapolis, MN 55427

Nate

Job Details: 07/14/2021

"Extension did not work. Can not seal well. Customer originally wanted to keep washer further from wash tub, but we were able to find a compromise of a place closer to the wash tub but not blocking it. Runs great. Did not charge customer for extension hose since it didnt work."

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR/AA03

Near Chanhassen, MN 55317

Paul

Job Details: 07/14/2021

"Complaint was unit has noise from fan, and water under crisper drawers, and Icemaker is bad as well, Also rear evaporator panel is damaged. So we will need that as well if warranty covers the repair. defect on this Samsung, also icemaker is broken. And cracked rear evaporator panel. Not sure this will be covered. ; O-emld tckt"

We serviced a

GE DISHWASHER

Model GDF610PSJ6SS

Near Rogers, MN 55374

Phillip

Job Details: 07/14/2021

The dishwasher is dead but there is a green light flashing very fast on the main board. I tested the heater and the resistance was out of spec. There is a bulletin on this model for the heater and control. . WD21X25736 control WD05X24776

We serviced a

LG DRYER- ELECTRIC

Model DLE3777W

Near Chanhassen, MN 55317

Paul

Job Details: 07/14/2021

Complaint was unit wont start. Had a stuck button. Issue fixed.

We serviced a

LG WASHER FRONT LOA

Model WM1832CW

Near Minnetonka, MN 55345

Paul

Job Details: 07/14/2021

Complaint was unit getting motor locked error Has a bad rear bearing. Dana please send to autho. ; O-emld tckt

We serviced a

KENMORE RANGE- ELECTRIC

Model 79094432700

Near Eden Prairie, MN 55347

Paul

Job Details: 07/14/2021

Complaint was unit staying hot on low. Replaced burner switch. ; used 1 316436001 (SWITCH) from stock

We serviced a

SAMSUNG DRYER- GAS

Model DV50K8600GV/A3

Near Eden Prairie, MN 55347

Paul

Job Details: 07/14/2021

Complaint was noise Replaced 1 roller. ; used 1 4581EL3001E (ROLLER) from stock

We serviced a

LG MICROWAVE

Model LMV1650ST

Near Eden Prairie, MN 55347

Paul

Job Details: 07/14/2021

"Complaint was unit not heating, and door separating. need a mag and door Mag is NLA 6324W1A001MDoor in stainless steel is NLA. 3581W1A466L. .; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs571cidb02

Near Big Lake, MN 55309

Matt

Job Details: 07/14/2021

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Icemaker cycled and filled with water. Icemaker is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near Minneapolis, MN 55444

Phillip

Job Details: 07/14/2021

I replaced the door latch and the control panel. The door shuts good and all buttons work on the panel. I ran a short cycle and is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PHS68EJSB0

Near Eagan, MN 55123

Delton

Job Details: 07/14/2021

"Found that ice maker is leaking and the ice maker fill tube leaks down back wall of freezer onto evaporator fan, causing loud buzzing or fan to stop because of ice build up. Also the ice and water dispenser doesnt work, lastly door fridge door bin is cracked.Not sure if door bin or dispenser or ice maker are covered . Would need several parts to fix this problem. Currently i shut off water and removed ice build up around evaporator and is now quiet and cooling. Check coverage and get autho.Dispenser power board# 241527601; water valve# 242252702; fill tube# 241796405; ice maker# 241798231; door bin# 240356402;; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB700BFS2

Near Minneapolis, MN 55444

Phillip

Job Details: 07/14/2021

I replaced the door hinges. The door shuts good and does not drop below 90 degrees. I put screws back in to secure the dishwasher.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AW/A211

Near Eden Prairie, MN 55347

Paul

Job Details: 07/14/2021

Complaint was unit not completing cycle. Spider is bent..

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FAFS4174NW0

Near Big Lake, MN 55309

Matt

Job Details: 07/14/2021

"Customer complaint is, LCD SAYS DOOR IS LOCKED & IT WONT START & WHEN DOOR IS OPEN IT SAYS ITS LOCKED. Inspected and tested. Found the door lock has failed. Installed new door lock and tested. Washer is now working great. Washer is now fixed. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Minneapolis, MN 55446

Seth

Job Details: 07/14/2021

"Not washing - F4E3 error logged. Failed circulation pump. order W11085683 for the return visit."

We serviced a

KENMORE REFRIGERATOR

Model MISSING

Near Champlin, MN 55316

Phillip

Job Details: 07/14/2021

"The fridge door cam was worn out. I replaced the door cam and its shutting better now and now doors are level. The model tag is missing. I took pics of where it should be. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4318165 (CAM KIT) from stock"