We serviced a
LG WASHER TOP LOAD
Model WT7300CW
Near Albertville, MN 55301
Matt
Job Details: 07/26/2022
"Customer complaint is, START BUTTON WON'T WORK. Inspected and tested. Found the start button wouldnt respond and the dial is only randomly working. Needs a new UI board. ."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRV22FVWH02
Near Eagan, MN 55122
Delton
Job Details: 07/26/2022
Found that the water filter hosing is not sealing the water filter and causing slow dispense of water and leaks when I took out the water filter. Customer approved estimate. Ordering water filter housing and rescheduling.; ordrd 1 Wpw1021138 (Water filter housing)
We serviced a
SAMSUNG WASHER TOP LOAD
Model WF42H5000AW/A2
Near Apple Valley, MN 55124
Delton
Job Details: 07/26/2022
Customer says leaked all over floor and into ceiling into kitchen. When I got here clothes and water were still in washer and found that the door boot spring clamp was not attached and door boot was half off. I dont know why door spring for boot had fallen off and that is reason for leak. I put door boot spring back on and ran quick load with clothes and it completed cycle with no leaks. I informed customer that more items of clothing the better to balance out washer. Washer is working good and no leaks as im here.
We serviced a
LG WASHER FRONT LOA
Model WM3370HWA
Near Lakeville, MN 55044
Delton
Job Details: 07/26/2022
"Found that drain pump is bad. Replaced drain pump, tested and washer now drains and is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLE1101W
Near Lakeville, MN 55044
Delton
Job Details: 07/26/2022
"Replaced control board, tested and dryer no longer runs by itself when door is shut. Dryer is running, heating and working good."
We serviced a
UNKNOWN RANGE- GAS
Model UPDN100FDMPGUYNG
Near Prior Lake, MN 55372
Delton
Job Details: 07/26/2022
Called peter at tech support and was able to adjust flame on other burners and on front left rapid boil burner i had to raise the thermal coupler so that burner would stay lit. Also i had to switch wiring to spark module so that it didnt sound and spark rapidly (sound like stun gun) to normal sparking now. All burners now ignite and stay lit. Range is working good as im here.Office: Do we charge extra for this?
We serviced a
KENMORE WASHER TOP LOAD
Model 110.267525
Near Minneapolis, MN 55438
Delton
Job Details: 07/26/2022
"Found that lid switch is bad. Owner approved estimate. Replaced part, tested and washer now fills, agitates, drains and spins. Washer is working good.Office: please contact owner and collect payment.; used 1 WP8318084 (LID SWITCH) from stock"
We serviced a
GE REFRIGERATOR
Model GTE16GTHCRWW
Near Minneapolis, MN 55407
Delton
Job Details: 07/26/2022
"Customer said he would get loud rattling drilling noise from refrigerator that would last whole time that refrigerator would be cooling. In last 3 days he said the noise stopped. Am im here the noise is not happening. I checked evaporator and it is clean, nice frost pattern but when I manually spin evap fan there is a slight rattling noise. I checked condenser fan and compressor and they are running quiet.I am assuming that the evaporator fan is bad but explained to customer that it would be louder if he were to open the freezer door and that would pin point the noise. If that is the case the evaporator fan motor would need to be replaced. CUstomer will wait until noise comes back and try to pin point it and call back.Evaporator fan motor WR60x31522"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV219AGW/XAA
Near Plymouth, MN 55446
Adam
Job Details: 07/26/2022
Customer was getting a gas smell from dryer. Customer had gas turned off on arrival. Turned gas on and put leak detector all over any connections to the dryer. Then I removed the top of the dryer and ran the unit. The igniter was working properly and no gas smell inside the dryer I did find there was some bubbles from the leak detector on the connections to the dryer very small but they were their. Tighter fitting and ran dryer and put more leak detector on the joint. Now unit is making any bubbles for leaks and dont get any smell; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE STACKED WASHER
Model 11047512601
Near Minneapolis, MN 55417
Delton
Job Details: 07/26/2022
"Replaced hose, tested and no leaks. Washer is working good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Minnetonka, MN 55345
Adam
Job Details: 07/25/2022
Unit would have a humming noise at times. If they would open or shut door or push on door it would go away. Found that the back coil fan was rubbing slightly. I tried my best to adjust the fan and feet on the fridge to make it go away. If noise comes back we will have to put in new fan and brktW11387394 fan motorWPW10189184 fan shroud
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FASE7073LW0
Near Minneapolis, MN 55401
Nate
Job Details: 07/25/2022
"Not running. Has a bad motor. It just hums, and runs if you give it a kick start. Quoted for motor 5304529782 and for motor and blower wheel if I cant get the wheel off. 131775600 is wheel.."
We serviced a
KENMORE DISHWASHER
Model 587.162534
Near Minneapolis, MN 55412
Phillip
Job Details: 07/25/2022
I found the lower spray arm was melted on the bottom and the wash motor was stopping in the cycle. The main board was bad and the spray arm was bad. Today I replaced both the parts.
We serviced a
ADMIRAL DRYER- ELECTRIC
Model AGD4475TQ1
Near Minneapolis, MN 55412
Phillip
Job Details: 07/25/2022
The customer complaint was the dryer would not heat and the start switch was broken. I found the dryer duct was packed full of lint and the cover outside was plugged up. The cover he has is not for dryers but for bathroom exhaust fans. The stem on the start switch was broken off. I replaced the switch with a arcade switch. The start switch works good. I cleaned the dryer duct and cut some openings in the cover outside. I showed the customer wrong cover and advised to replace it. ; used 1 SWITCH-PUSH (PUSH BUTTON SWITCH) from stock
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Becker, MN 55308
Matt
Job Details: 07/25/2022
"Customer complaint is, WHEN STARTED GETS PE ERROR CODE. RARELY GOES THROUGH A CYCLE. Inspected and tested. Washer is missing the model and serial number tag, but I found a sticker on the inside with a model number. Everything tested good in test mode. The wires to the pressure sensor are damaged and the connector on the board is also damaged. The wiring harness has already been replaced, because they left the old one in there. This washer is going to need a new board, wiring harness from the board to the pressure sensor which I cant find on the parts diagram and a new pressure sensor and hose. Board part number is EBR32268015. ; saved tckt , states that autho needed"
We serviced a
HOTPOINT RANGE- GAS
Model RGB790SEHASA
Near Minneapolis, MN 55427
Phillip
Job Details: 07/25/2022
The complaint was the broiler would not work but oven works good. I verified the oven works and not the broiler. I tested the broiler and the ignitor tested bad and I do get voltage to the ignitor. I replaced the ignitor and now the broiler is working. ; used 1 4342528 (ROUND OVEN IGNITER) from stock
We serviced a
FISHER PAYKEL REFRIGERATOR
Model E522B
Near Wayzata, MN 55391
Phillip
Job Details: 07/25/2022
The customer complaint is the fresh food is only around 41 degrees. I confirmed the temp was around 40 and the setting was on the coldest setting. I removed the fresh food panels and checked the fan operation. I out a magnet over the reed switch and the fan came on and was working good. I then checked the freezer evaporator frost pattern. The frost pattern was perfect. The freezer fan is also working good. There are no active faults flashing on the display. From my diagnoses it will need the rear main control board and fresh food sensor. The customer said Im the 3rd tech out for the same issue. A previous tech said he thought the fresh food fan was failing. Please order the parts I have listed below if available. Sensor 855203PControl 884252USPFan assembly 821183P; states that autho needed
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDZ600TW1
Near Maple Grove, MN 55311
Phillip
Job Details: 07/25/2022
The sensor bar grill was broken. I replaced the sensor bar grill. It now works as it should.
We serviced a
GE RANGE- GAS
Model JGBP35WEA9WW
Near Rosemount, MN 55068
Delton
Job Details: 07/25/2022
"Found that the igniter is weak and not turning on gas. Replaced igniter, tested and oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA
Near Lakeville, MN 55044
Delton
Job Details: 07/25/2022
Ran test and did not error as im here and no errors found. But I see that door gasket is ripped along bottom corners that for sure could leak and cause the LC error. Ordering door gasket and rescheduling.; ordrd 1 Dd62-00043a (Door gasket)
We serviced a
GE REFRIGERATOR
Model GFD28GELEDS
Near Buffalo, MN 55313
Matt
Job Details: 07/25/2022
"Customer complaint is, FRIDGE IS NOT WORKING. Inspected and tested. Found the FF compartment was only 52F and freezer was 25F. Both the FF and freezer evaporators are frosted over 100 percent. Fans are all working. Needs a new board. Board is over are limit. Part number WR55X38248. I advised customer unplug refrigerator and let it defrost for at least 48 hours. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model EC3JHAXRL13
Near Minneapolis, MN 55403
Nate
Job Details: 07/25/2022
"Icemaker not making ice anymore. I checked the optics board and icemaker. Jumped pins 3 and 4 for the board. Icemaker cycled but didnt fill. Then did a jumper on L to V and it immediately filled. Needs new icemaker. Ordered 2198597. Came back today to install. Also, found frozen drain below evaporator. Steamed that out so that water doesnt run down into the freezer anymore. That part is fixed now. ; ordrd 1 2198597 (Icemaker assembly) Icemaker cycled great. Filled with water. Wife was out walking dogs when I was done. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID RANGE- GAS
Model KSEB900ESS6
Near Maple Grove, MN 55311
Phillip
Job Details: 07/25/2022
The front glass is cracked. I cleaned up the loose glass and put foil tape over the remaining stuck on glass and around edges. Some glass pieces stuck in the door hinges. It needs the parts listed. I fixed the drawer and trim piece under the control panel. Glass door WPW10634271Door hinges W11162113 need 2 ; states that autho needed
We serviced a
KENMORE DRYER- GAS
Model 110.948322
Near Lakeville, MN 55044
Delton
Job Details: 07/25/2022
"Customer says takes 2-3 cycles to dry clothes. Found that gas coils were bad and would heat for first 10 minutes then stop turning on gas, I cleaned out inside of lint build up and tested dryer with vent disconnected and it cycles heat good. When i attach the vent heat spikes to 265 which tells me that vent is clogged and will need to be cleaned. Dryer itself is working good but the plastic door handle did break. Ordering door handle and rescheduling.; used 1 5303931775 (COIL KIT) from stock, ordrd 1 Wp8559751 (Door handle)"
We serviced a
FRIGIDAIRE DISHWASHER
Model MDB631RFS3
Near Lakeville, MN 55044
Delton
Job Details: 07/25/2022
Dishwasher has been cleaning and working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS5
Near Edina, MN 55435
Delton
Job Details: 07/25/2022
Found that the evaporator fan motor is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 5304521244 (Evaporator fan motor)
We serviced a
GE REFRIGERATOR
Model GTS18GTHFRBB
Near Minneapolis, MN 55407
Delton
Job Details: 07/25/2022
"Replaced convection fan, tested and it is running and cooling condenser/compressor. Refrigerator is cooling and working good.Office: please contact owner and collect payment.; pckd up 1 Wr17x24348 (Condenser fan assembly)"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE55A7700V/A3
Near Dayton, MN 55327
Matt
Job Details: 07/25/2022
"Customer complaint is, BRA WIRE GOT STUCK IN THE DRYER CAN WE HELP REMOVE THAT METAL WIRE. Inspected and tested. Found the wire was in the blower wheel. Removed wire and tested. Dryer is now fixed."
We serviced a
GE DRYER- ELECTRIC
Model GTDP490ED2WS
Near Mendota Heights, MN 55118
Delton
Job Details: 07/25/2022
"Replaced timer and knob, tested and dryer timer now turns and is heating and working good.Office: ."
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBWW/AA
Near Minneapolis, MN 55422
Adam
Job Details: 07/25/2022
Unit was giving a 15E code. Cleared the code and didnt come back tested at the control board like Samsung says to do. Was getting correct Voltage. Unit ice maker is building the ice build up. Seamslike this unit could use the ice maker kit but not sure if it hits that window for the kit. Customer is going to watch and see if the code comes back unit is operating correctly even with the code
We serviced a
GE MICROWAVE
Model JVM3160DF4WW
Near Inver Grove Heights, MN 55076
Delton
Job Details: 07/25/2022
"Found that latch holder was worn out with a divot so latch would hit microswitches incorrect timing, causing it to short and blow a breaker. Customer approved estimate. Replaced holder, tested and microwave is heating and working good.; used 1 WB06X10610 (SWITCH HOLDER) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDG5500AWQ
Near Rogers, MN 55374
Matt
Job Details: 07/25/2022
"Customer complaint is, NO NEAT. Inspected and tested. Heat came on right away, but coils failed after that and it never came on again. Installed new coil kit and tested. Dryer is heating great and cycling between 225F and 110F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
GE REFRIGERATOR
Model GDE25ESKJRSS
Near Rogers, MN 55374
Matt
Job Details: 07/25/2022
"Customer complaint is, SLOW ICE PRODUCTION. Customer said that ice cubes had been getting stuck. It did make quite a few ice cubes over the weekend. Inspected and tested. Refrigerator temperature was 36F and freezer was only 10F. I removed ice maker and found one of the teeth on the guard was broken. I removed the evaporator cover and there was not a lot of frost on evaporator. I defrosted evaporator and after 20 minutes it only had frost on about 50 percent. The sealed system is failing. I showed this to the customer. I dont think replacing the ice maker is going to help because the refrigerator door is opened a lot and the refrigerator cant keep up."
We serviced a
BOSCH DISHWASHER
Model SHE53TL6UC/01
Near Minneapolis, MN 55422
Adam
Job Details: 07/25/2022
Customer said unit wouldnt drain. Right when I got to the unit filled and drained unit. It drained properly had great pressure. Drained a couple of time it worked everytime. They dont have the unit hooked to the food disposal its hooked the a horizontal drain pipe which could have been clogged. Showed customer how to put unit in a drain if it happens to fill up again. The pump at this time sounded a little noisier then a new one but loud where it sounds like something is broken and is pumping great.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE3000AYW
Near Zimmerman, MN 55398
Phillip
Job Details: 07/25/2022
The dryer was making squeaking sounds. I found the right reroller was done is not spinning good. I replaced the right rear roller and clean and oiled the idler and the left roller. I did a airflow test and the airflow was poor. I cleaned the dryer vent and vacuumed out inside the dryer. The dryer sounds good and the airflow is good now.; used 1 12001541 (ROLLER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF197ACRS
Near West Saint Paul, MN 55118
Nate
Job Details: 07/25/2022
"Evaporator fan running loud. Found the evap all frosted up. Steamed off evaporator. Needed new fuse, temp sensor, and drain kit. Replaced all three, runs great now. Used da82-01415a, da32-10104n, da47-00301d; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock, pckd up 1 DA47-00301D (Thermal fuse)"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Chaska, MN 55318
Adam
Job Details: 07/25/2022
Water was leaking in tub. Found the inlet valve had a small leak. Ran unit for 15 min to make sure it wasnt leaking any where else. Everything was working properly quoted and ordered and installed inlet valve 00628334. Ran unit for 15 minutes draining and fill also letting the motor run also to make sure of no leaks. Unit is operating correctly now
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50F9A6EVW/A2
Near Chanhassen, MN 55317
Adam
Job Details: 07/25/2022
"Unit wouldnt spin. Disassembled unit and found two socks in the blower wheel. Removed the socks. The blower wheel looked visually good. Found also the idler was melted. All rollers were still good just needed to be cleaned. Used idler from truck stock DE634A and elbow DE904. Customer wanted to removed the dryer vent set up they had previously. ; used 1 DE634A (PULLEY), and 1 DUCT-90 (DE904 90 ELBOW) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE5500AYW
Near Elk River, MN 55330
Matt
Job Details: 07/25/2022
"Customer complaint is, MAKING A LOT OF NOISE, RATTLING. Inspected and tested. Found the right rear roller has failed and the belt is cracking. . Installed both rear rollers and belt. Tested dryer and it sounds great. Dryer is now fixed. ; used 2 12001541 (ROLLER), and 1 WP33002535 (BELT) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7200CW
Near Inver Grove Heights, MN 55076
Nate
Job Details: 07/25/2022
"When I got here, customer stated they did a load of laundry and it would not drain. They couldnt get it to drain or advance. I got all the water out, took drain lines off the washer, and found a solid metal file. The file was in the pump and it damaged the pump. I replaced the pump and it drains great now and advances great. Ran it all the way through an express cycle. This is a new issue, caused by customer. ; O-emld tckt"
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFW01
Near Saint Paul, MN 55102
Nate
Job Details: 07/25/2022
"Icemaker not working and there was some water on the top shelf by the air duct. Water came from some residual frost, Icemaker wasnt working because of 6 broken wires under door hinge. Soldered wires, ran through test mode and Icemaker cycled and filled with water. Works great now."
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23BC85KS4
Near Minnetonka, MN 55345
Adam
Job Details: 07/25/2022
Unit wasnt cooling properly found that the freezer was full of frost. Found once disassembled the evap cover the bimetal was popped so the defrost heater wont work. Steamed out frost and replaced bimetal with truck stock WR50X60. ; used 1 WR50X60 (DEFROST BIMETAL) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 110.449213
Near Saint Paul, MN 55117
Nate
Job Details: 07/25/2022
"Has been giving an FH error. Took water lines off back. There was sand in them. Cleaned that out. But water valve still has junk inside it, so water struggles to enter. Water was pooling up in the boot, I cleaned junk out of the drain holes, but noticed the boot is leaking. Lastly, drain pump has a loose impeller. to move ahead with the repair. ; Replaced 1 WP8181694 (Water inlet valve) and 1 WP8181850 (Bellow) and 1 280187 (Drain pump) drains great now. No leaks from bellow. Water valve supplies water better now, sounds much better. Ran it for 20 minutes. Recommended Affresh cleaner since there were many soap suds in washer."
We serviced a
KENMORE REFRIGERATOR
Model 106.60192
Near Victoria, MN 55386
Adam
Job Details: 07/21/2022
Unit was leaking water. Found a big ice damn in freezer which makes sense why there is water leaking. When in defrost the water has no where to go beside down in the fridge from the freezer then drip out the fridge. See photo. Defrost the drain and clear out. Now unit is working properly
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA00
Near Blaine, MN 55449
Matt
Job Details: 07/21/2022
"Customer complaint is, 3RD ROLLER RACK IS MISSING NEEDS NEW ONE. Inspected and found the top rack is missing. Needs a new top rack with the rollers attached to it. Installed new top rack tray and roller frame. Dishwasher is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060UG/AA
Near Chaska, MN 55318
Adam
Job Details: 07/21/2022
Water wasnt entering system. Found that the water was getting to the dishwasher. Was getting power to water valve. The valve is bad on the unit. Replaced valve DD33-01002B and have to return control board that was preordered because wasnt needed DD92-00059G
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Chaska, MN 55318
Adam
Job Details: 07/21/2022
Unit isnt cooling. This is a different issue then before the customer said. Found there is a sealed system issue the frost wont build on the entire evaporator even after defrost. Let customer know of the issue. ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Eden Prairie, MN 55347
Adam
Job Details: 07/21/2022
"Unit had error code E1 found through the tech sheet that the temp sensor was bad was reading of and was reading negative 28 degrees and the unit was at 3 degrees . Clear code and now unit does dispense ice and water fine. Unit had 3 broken shelfs. Customer would like to fix the sensor and the bins. Fallow up with customer once parts arrive to schedule Freezer sensor DA97-08608A 19.95Door bin RT DA97-06419C 80.73Door bin LT middle DA97-11478A 61.05Door bin LT bottom DA97-11483A 79.48; ordrd 1 DA97-11483A (Bottom shelf) and 1 DA97-11478A (Middle shelf) and 1 DA97-06419 (Sort shelf) and 1 DA97-08608A (Sensor), states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW3
Near Saint Paul, MN 55116
Delton
Job Details: 07/21/2022
Lid switch is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 W10404050 (Lid lock)
We serviced a
KENMORE REFRIGERATOR
Model 79571303012
Near Eagan, MN 55122
Delton
Job Details: 07/21/2022
"Found that water valve not closing all the way and froze up the fill line and then leaked out back. Customer approved estimate. Replaced water valve, tested and ice maker cycles and fills. Ice maker is working good.; pckd up 1 Aju73753101 (Water valve)"
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Eagan, MN 55123
Delton
Job Details: 07/21/2022
"Found that fresh food evaporator fan motor is bad and not blowing air around. Replaced evaporator fan motor, tested and did software update. Refrigerator is cooling and working good.; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Eden Prairie, MN 55344
Adam
Job Details: 07/21/2022
Customers complaint FOOD FREEZING IN THE FF SECTIONS. Customer stated food and drinks freezing mainly in the back top shelf next to the damper. Put unit in test mode everything is testing good. Fan is running properly and damper is opening and closing but making louder then normal noise. There is a good chance the damper might be failing. Let customer know to not to block where the air comes out of the damper because they usually have there water pitcher right up against it so the air wouldnt be circulating properly. S order part W11164593 if customer wanted us to do repair
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD92HEFW0
Near Plymouth, MN 55446
Adam
Job Details: 07/21/2022
Dryers vent was unhooked from the back. Unit was a built in shelf around unit. Had to remove the washer first to get to the dryer. Once able to get to the dryer they had proper venting duct just came unhooked. Rehooked unit and taped unit connections. Now unit is venting properly
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED6000XW0
Near Minneapolis, MN 55418
Nate
Job Details: 07/21/2022
Running super loud. Found the blower wheel packed full of lint. Oiled and cleaned rollers. Cleaned blower wheel. Vacuumed out dryer. Runs great now. Very quiet. Did not need the dryer kit.
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model JDS9860AAP
Near Saint Paul, MN 55105
Delton
Job Details: 07/21/2022
"Appears to be the relay board not necessarily the main control. Relay board is making a high pitch buzzing noise from it. Part shows NLA. Hopefully both boards are not needed, that would be expensive. But the relay board is making loud high pitch noise so that would need to be replaced. I quoted $1200 for main board and she wanted to proceed so im sure she would want to fix relay board if we can find/fix it.Relay board 71002035; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFC22770ST/01
Near Saint Paul, MN 55105
Delton
Job Details: 07/21/2022
fan is running fine. There is a damper that is not opening/closing. But when i look at parts break down i cannot find that part. I am guessing that it part of the vent cover in the fresh food section but even that part i cannot find the part number for. Please research Damper part and give estimate to customer. Extra time for repair.(Did not use fan part); saved tckt
We serviced a
LG REFRIGERATOR
Model LFXS26973S/01
Near Saint Paul, MN 55116
Delton
Job Details: 07/21/2022
Found that the water valve is not fully closing to ice maker and froze the fill tube so it would leak out back of fridge. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 AJU72992601 (Water valve)
We serviced a
GE DISHWASHER
Model CDT835SSJ4SS
Near Saint Michael, MN 55376
Matt
Job Details: 07/21/2022
"Customer complaint is, HOLDING WATER. Inspected and tested. Found the garbage disposal plug was still in. Removed and now dishwasher is draining. I removed the bottom toe kick panel and found nasty brown water in the pan and mold on the floor. I ran dishwasher for about 15 minutes and never saw it leaking. Customer has heard from others in the neighborhood about their same dishwasher leaking and flooding the house. Customer just wants to replace the dishwasher."
We serviced a
KENMORE STACKED WASHER
Model 11047512601
Near Minneapolis, MN 55417
Delton
Job Details: 07/21/2022
Found that the soap dispenser to tub hose has a small hole in it causing slow leak when filling. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 W11366227 (Hose)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW75HEFW0
Near Champlin, MN 55316
Adam
Job Details: 07/21/2022
Unit was making a loud rattling clunking noise during spin. Disassembled back over unit. Found busted bolt to hold the rotor in place. Added photos. Cant find the head of the bolt inside unit might have been something that happened from factory. Showed customer and informed him would need a new tub and bolt and at that point he will get a new unit
We serviced a
LG WASHER TOP LOAD
Model WT1701CV
Near Burnsville, MN 55337
Delton
Job Details: 07/21/2022
"Found that it appears that it shook hard, one of outer tub plastic is cracked that hold the suspension rods, probably why it leaks little bit as well. Drive shaft and wash plate are stripped and would take a lot of labor. Not sure if it is economical, customer would be interested in cash out if approved for repair.I cannot find part number for outer tub and would also need the hub nut tool (see picture) that i dont see part number for. If repairing i need extra time to rebuild whole washer.Drive shaft assembly aen73131403; wash plate agz72909702; washplate cap mbl65219301; suspension rod kit ajk72989701; washer faf30369201; washer 4040fa4045c; hub nut 1nzzea4001a; outer tub; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADB2
Near Saint Michael, MN 55376
Matt
Job Details: 07/21/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found a piece of glass in the drain pump. Removed glass and tested dishwasher. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVT0
Near Monticello, MN 55362
Matt
Job Details: 07/21/2022
"Customer complaint is, WILL NOT PUMP OUT. Inspected and tested. Found the check valve is stuck. Needs a new drain hose. Installed new drain hose and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
MAYTAG DRYER- ELECTRIC
Model DE410
Near Monticello, MN 55362
Matt
Job Details: 07/21/2022
"Customer complaint is, NO HEAT, TUMBLES OK. Inspected and tested. Dryer was heating great when I tested it and was cycling between 210F and 125F for over 35 minutes. Dryer is operating perfectly while Im testing it. We cant find the vent on the outside of the house, but found one that looks like it could be and theres no airflow coming out of it. I advised customer to have someone figure out were her vent is and have it cleaned."
We serviced a
KENMORE DISHWASHER
Model 665.162634
Near Otsego, MN 55362
Matt
Job Details: 07/21/2022
"Customer complaint is, GREEN 'CLEAN' LIGHT IS FLASHING, WHICH IS PREVENTING THE DISWASHER FROM TURNING ON AND RUNNING THE CYCLE. Inspected and tested. Found the heating element has failed and the thermistor is leaking on the bottom of the sump. Also the circulation pump and fill valve are extremely loud. I recommended replacing heating element, circulation pump and sump assembly, thermistor and fill valve if there going to do anything, but at a minimum the heating element and thermistor need to be replaced. On my return trip I found the board was also bad. Customer is just going to replace the dishwasher."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Minneapolis, MN 55418
Nate
Job Details: 07/21/2022
No draining well. Found a lot of film built up on the filter. Cleaned out the filter and the screen that sits on top of the sump assembly. Disconnected the drain line from the garbage disposal and attached my wet vac to the drain line. Sucked water through the drain line easily. No restrictions. Found a bunch of thick black sludge built up where drain line connects to disposal. Cleaned all the sludge out. Filled it with water. It drains nice and strong now. Can hear all the water coming into the disposal. When I first got here and did a drain it took 5 minutes. After cleaning everything it took 2 minutes to do whole drain cycle.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Minneapolis, MN 55401
Nate
Job Details: 07/21/2022
"Dishwasher leaking. Found the Diverter seal leaking pretty bad. Replaced that, no leaks after running it. Also did a quick fix on disposal, charged an extra $20 labor for that. ; used 1 WPW10195677 (DIVERTER SEAL) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50K8600GV/A3
Near Minneapolis, MN 55408
Nate
Job Details: 07/21/2022
Not running. Found a broken idler pulley. Cleaned and oiled rollers. Vacuumed out dryer. Replaced pulley DE634A. Belt is good. Runs and heats great now. ; used 1 DE634A (PULLEY) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55407
Nate
Job Details: 07/21/2022
"Frozen up in evaporator area. I found a bad thermal fuse on the evaporator. Replaced the fuse and installed the drain kit. Now defrost heater comes on, everything running well. 24 hours to cool down to temps it should be at. ; used 1 DA82-01415A (DRAIN KIT) from stock, pckd up 1 DA47-00301D (Fuse)"
We serviced a
KENMORE REFRIGERATOR
Model 253.7041241
Near Minneapolis, MN 55407
Nate
Job Details: 07/21/2022
Fresh food section warm. Freezer cold. Found evaporator encased in ice. Defrosted around the heater and bi metal. Found a bad bi metal. Defrost heater comes on great when bimetal is bypassed. Used WP4387490. ; used 1 WP4387490 (DEFROST BIMETAL) from stock
We serviced a
INSIGNIA REFRIGERATOR
Model NS-RTM18SS7
Near Minneapolis, MN 55423
Nate
Job Details: 07/21/2022
Freezer is cold but fresh food is warm. Over frosting in freezer. Fan not running on evaporator. Getting 12 vdc. DW can you please locate part number and let owner know bb price for parts and labor?; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model kdpe234gps0
Near Minneapolis, MN 55426
Nate
Job Details: 07/21/2022
"Customer installed new water valve. I connected the molex connector to it last time I was here. Ran it for 5 minutes and dishwasher ran great and there was no leaking. A few days ago they noticed water running from ceiling. I ran it for 30 minutes and no leaks. Uniform dust under dishwasher. I recommended customer put a pan under the dishwasher and set some water leak detectors. He will keep an eye on it and get a video if it starts leaking. No excess suds in dishwasher. All water leaked from under it, not from the door. No evidence that it leaked from the float or actuator."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Savage, MN 55378
Adam
Job Details: 07/19/2022
Unit was making noise during the spin cycle and was tearing up the boot. Unit has a bad spider bracket.
We serviced a
WHIRLPOOL DRYER- GAS
Model GGQ8858JQ0
Near Minneapolis, MN 55416
Nate
Job Details: 07/19/2022
"Not heating. Found a bad thermal fuse WP3390719. Replaced it, vacuumed a lot of lint out of dryer. Cleaned and oiled rollers. Reglued a felt liner to bulkhead. Used my rotary vent cleaner to clean short vent. Runs and heats great now with good air flow. ; used 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.5179341
Near Minneapolis, MN 55437
Adam
Job Details: 07/19/2022
Unit was leaking water and not making ice. Found that the ice maker had a big ice build up. Cleared out the ice build up. The pressure of the water wasnt the greatest but still had enough that it should be working properly. During test mode unit did start working.
We serviced a
LG RANGE- ELECTRIC
Model LDE3037ST
Near Minneapolis, MN 55438
Adam
Job Details: 07/19/2022
I adjusted the glass top over a little now everything looks correctly
We serviced a
LG RANGE- GAS
Model MISSING
Near Saint Paul, MN 55104
Nate
Job Details: 07/19/2022
"Upper and lower ovens not heating. Found a bad bake ignitor in both. Replaced both, both upper and lower ignite great now and heats great. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 2 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Saint Paul, MN 55117
Nate
Job Details: 07/19/2022
"Microwave blew a fuse. The 20 amp fuse above the control. Customer replaced it, it blew again. Found a bad worn down switch holder, and microswitches. Replaced those and the fuse. Runs and heats great now. Doesnt blow the fuse. ; used 1 5304509457 (SWITCH HOLDER), 3 MICRO8 (1/4' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV419AEW/XAA
Near Eden Prairie, MN 55347
Adam
Job Details: 07/19/2022
Unit wasnt heating. Disassembled unit and found the heating element tested bad when ohming it out. All the other thermostat and fuses tested fine. Unit could also use a maintenance clean up and oil job. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
LG WASHER FRONT LOA
Model WM3477HW
Near Saint Paul, MN 55101
Nate
Job Details: 07/19/2022
Not draining. Checked the filter. Totally clean other than a small piece of plastic. After filling with water I ran the pump but it sounds bad. Loose impeller. Replaced pump. Drains great now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
LG RANGE- ELECTRIC
Model LRE3083ST
Near Saint Paul, MN 55113
Nate
Job Details: 07/19/2022
"Not heating on bake. Customer said they did smell smoke not too long before bake stopped working. Found a couple melted wires going to the relay board, but the board appeared to still look good and Undamaged. Replaced those wires and terminals. Tested it on bake. Heated up great to 350. Runs great now."
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model FGET3065PFD
Near Saint Michael, MN 55376
Phillip
Job Details: 07/19/2022
When the ovens are on sometimes the off button does not respond so the ovens cannot be shut off. I replaced the user interface pane and the user face control. I tested both ovens and they are both working great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY010
Near Albertville, MN 55301
Matt
Job Details: 07/19/2022
"Customer complaint is, ICE MAKER NOT WORKING. Customer said it worked great for about 6 months after we replaced it, but the last couple months its been only sporadically working. Inspected and tested. Found the ice room was only 14F, the FF compartment was 42F and the freezer was 6F. I disassembled freezer evaporator cover and found a ball of ice in the upper right corner. The sealed system has failed. I showed this to the customer."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.958624
Near Maple Grove, MN 55369
Phillip
Job Details: 07/19/2022
The control would light up but when you pressed start nothing happen and it acted like the start button was not pressed. I checked the door switch and it was good. I removed the main board and control panel. I cleaned all the dust off of them. I looked for stuck buttons and bad contacts. All looked good. I put it back together and now its working. All the buttons work and the start button works. It could be the panel or the main board.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHC2399PF7A
Near Maple Grove, MN 55311
Phillip
Job Details: 07/19/2022
The freezer fan was not running so it was not cooling as good as it should. I saw water was leaking down from the ice maker and getting ice all over the fan. The fan could not run because of the ice build up. I removed the ice maker and fan assembly. I cleared the ice and put a tube around the ice fill tube. That should stop water from splashing out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Osseo, MN 55311
Phillip
Job Details: 07/19/2022
The main board was shutting the compressor and fans off at random. Today I replaced the board that I diagnose as the problem last visit. I set all the mullion heats to run 200 percent and changed the defrost to a 8 hour run time. I also set the freezer back to 0 and the fresh food to 38.
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Corcoran, MN 55340
Phillip
Job Details: 07/19/2022
"The customer said the dishwasher had leaked a couple times. The customer kept using the dishwasher until the leak error came up. I found the dishwasher was not draining and the drain pump was making a noise but not working. I vacuumed all the water out and removed the drain pump motor. I found some pieces of a bowl stuck in the motor. I removed the pieces and put it all back together. The dishwasher now fills , washes and drains good. No other issues found."
We serviced a
LG WASHER FRONT LOA
Model WM2487HWMA
Near Chanhassen, MN 55317
Adam
Job Details: 07/19/2022
Unit was leaking. Took the top of unit and started washer. Right away water started leaking from the dispenser hose on top that hooks to the drum need boot and clamp4738ER1004B boot 4860FR3092C clamp; ordrd 1 4738ER1004B (Dispenser hose) and 1 4860FR3092C (Clamp)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HTEDBSR/AA
Near New Brighton, MN 55112
Nate
Job Details: 07/19/2022
Fridge was leaking water from the evaporator drain in the fresh food section. I installed a new drain kit DA82-01415A. Water drains great now. Two of the three drains by the condenser coils were totally plugged. ; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
GE DISHWASHER
Model GPT225SSLS
Near Minneapolis, MN 55418
Nate
Job Details: 07/19/2022
"In auto sense mode the dishwasher doesnt drain at the end. Customer had another company out 6 months ago for same issue but they didnt know what was going on. It was happening occasionally. Now every time. There is a service bulletin for this. DD01-22. Part WD15X30838. installed. Ran through service mode. Ran on a auto sense cycle. Fills, runs, and drains great now. Everything runs great."
We serviced a
UNKNOWN RANGE- GAS
Model ARR-636
Near Excelsior, MN 55331
Adam
Job Details: 07/19/2022
"Unit wouldnt get up to to temps. Found that the bake igniter was week and wouldnt light the gas right away taking longer and longer to start to light the flame. Replaced the igniter now unit is lighting quicker and getting up to temps. I did recommend using the convection on this big oven because it has a single burner and is almost double the size of a regular oven so it has a lot of area to heat and the thermostat is on the far side of the oven. When using conventional I had great temps at even 425 and heated a lot quicker. ; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Farmington, MN 55024
Delton
Job Details: 07/19/2022
"Found that front roller was worn out. Replaced both front rollers, tested and dryer now tumbles quietly. Dryer is working good.; used 2 4581EL2002h (ROLLER) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB835DC4
Near Saint Michael, MN 55376
Matt
Job Details: 07/19/2022
"Customer complaint is, SCREECHING NOISE. Inspected and tested. Found the idler pulley was seized up. Quoted customer $148. to install new pulley. Customer approved repairs. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KDDC24CVS
Near Excelsior, MN 55331
Adam
Job Details: 07/19/2022
Unit wouldnt seal properly found that the seals on the fridge were bad replaced seals now unit is opening and closing great and doesnt pop the other door open. Used both seals part number WPW10204700; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA04
Near Rogers, MN 55374
Matt
Job Details: 07/19/2022
"Customer complaint is, ICE MAKER QUIT WORKING A FEW DAYS AGO & FREEZER PART OF FRIDGE IS FREEZING. Inspected and tested. Ice maker has failed and theres frost on the left side of the freezer door like the door hasnt been sealing, but is sealing great right now. I disassembled freezer and defrosted it found water leaking from a hole in the door. Im not sure how water got in the door, but I recommended customer unplug refrigerator and get a fan going for a couple days to dry everything out. ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Coon Rapids, MN 55433
Matt
Job Details: 07/19/2022
"Customer complaint is, TEMPS OFF IN FF. Customer has been having a issue with the freezer evaporator freezing up for years. Inspected and tested. Found the defrost bimetal is open. Needs a new defrost harness. . Parts on order. ; ordrd 1 WPW10514110 (Defrost harness) and 1 WP67006337 (Fan blade)"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Elk River, MN 55330
Matt
Job Details: 07/19/2022
"Customer complaint is, EC E21 WONT DRAIN, HAS TO RUN RINSE CYCLE MANY TIMES. Customer also said it only fills with hot water. Inspected and tested. The cold and hot water were switched around. I disconnected water lines and hooked them up to the right side. Found the drain pump has failed. Needs a new drain pump. Part on order. I need 2 hours on this because its going to be difficult to pull the washer out to disassemble. ; ordrd 1 137240800 (Drain pump)"
We serviced a
LG WASHER FRONT LOA
Model WM3670HWA
Near Minneapolis, MN 55412
Nate
Job Details: 07/19/2022
"Washer has been leaking and dripping onto the small washer under it (in the pedestal area). I found a ton of hair built up in the front bottom of the bellow. It had plugged up all the drain holes on the front bottom. I can also see evidence of water where it has wicked down the front of the washer under the door on the front. Customer said it leaks on bulky, delicates, and normal wash. I put in test mode. No errors or leaks. I ran on express wash, with 5 bath towels, no leaks. Ran on bulky wash, no leaks. Took top off and checked valves, no leaks or evidence of leaks. No tears I can find on boot. Drain pump sounds good. Ran for 50 minutes, no leaks. No evidence of leaking from back of unit, like where suds could flow out of the vent. I thoroughly checked it over. Zero leaks or evidence of leaks, other than the front which I cleaned up. Customer has a husky which sheds a lot. They wash the huskys blankets. Filter is clean because customer just cleaned it. Lots of suds in washer. Recommended using affresh to clean out residual soap scum."
We serviced a
LG WASHER FRONT LOA
Model WM3500CW/01
Near Plymouth, MN 55446
Phillip
Job Details: 07/19/2022
"Customer said it makes a loud banging in all cycles. I pulled off the front and found the bolts for the right side counter Wright had come loose so the counter weight was banging against the sides and falling apart. I was able to use the bolts and reattach the weight. I advised the customer some of the holes in the tub were a little stripped out. I have no guarantees how long it will last. The long term solution is to replace the weight and the whole tub assembly.Counter weightMAG63602903"
We serviced a
KENMORE DISHWASHER
Model 587.162534
Near Minneapolis, MN 55412
Phillip
Job Details: 07/19/2022
The complaint is that the dishwasher does not seam to be washing and spraying water. The dishwasher fills with water but then the wash motor does not come on. If I tapped on the control board the motor would start. I also found a hole was burnt through the lower spray arm. The dishwasher will need a lower spray arm and a control board. The customer wants to fix it. Lowe spray arm 5304517203Control 5304512731; ordrd 1 5304512731 (Control) and 1 5304517203 (Lower spray arm)