Service History 113 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Maple Grove, MN 55311

Phillip

Job Details: 07/29/2021

Water is leaking from the ice maker fill tube on top of the unit. Water then runs down the tube and leaks inside the fridge. I ordering the ice maker fill tube. ; ordrd 1 W11415785 (Fill tube)

We serviced a

JENN-AIR DISHWASHER

Model JDB1255AWP0

Near Osseo, MN 55311

Phillip

Job Details: 07/29/2021

The key pad on the control panel is failing. The start button is getting stuck. The part is no longer available. Jennair stopped making it 2019. I checked every where for the part and checked to see if any board repair places repair the key pad or have a replacement. I advised the customer there is no replacement part available. W10161783 panel

We serviced a

LG WASHER FRONT LOA

Model WM3875HVCA

Near Rogers, MN 55374

Phillip

Job Details: 07/29/2021

The drain boot was completely packed full of the rug backing. I had to vacuum out the boot and remove the boot to pull the backing out the washer. Advised the customer to clean the filter after the tub clean.

We serviced a

LG DRYER- ELECTRIC

Model DLE7177RM

Near Plymouth, MN 55446

Seth

Job Details: 07/29/2021

Customers complaint with the dryer because it makes a loud squealing noise and the drum when it turns has a thumping. Upon arrival in inspection I ran the machine and viewed large gaps between the Felt seal and the drum. When spinning by hand you can feel an obvious roller not spinning. Parts on order. . ; saved tckt

We serviced a

UNKNOWN RANGE- GAS

Model n/a

Near Monticello, MN 55362

Matt

Job Details: 07/29/2021

"Customer complaint is, Oven will not ignite. Inspected and tested oven. Oven ignited every time for me. I could not find a model or serial number. It says that its a Premier brand. I did find a tag underneath the cooktop, but you cant read what it says."

We serviced a

GE MICROWAVE

Model JVM1540DM2BB

Near Minneapolis, MN 55447

Seth

Job Details: 07/29/2021

"Microwave blows the breakers if any of the lights are for outlets are used on the same circuit. Microwave is working as designed and drawing between 12 and 13 A. I watched multiple times and never saw it spike. Unfortunately the microwave is improving improperly installed on a circuit that feeds lights in the kitchen, dining room, entry, and living room as well as three outlets in those respective rooms. The microwave is working as it should the problem is an electrical one. Its obvious the microwave was an upgrade from a vent fan formally installed."

We serviced a

KENMORE WASHER TOP LOAD

Model 11020372710

Near Minneapolis, MN 55427

Seth

Job Details: 07/29/2021

Washer leaks. Failed cold water valve was found. Part on order.; schdld next appmnt for 8/2 MON !

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9640XW00

Near Plymouth, MN 55441

Seth

Job Details: 07/29/2021

Washer is loud during spin. The spin drum has 1/8 to 1/4 inch play. The main bearing is failed. Please call into authorizations.; saved tckt

We serviced a

WHIRLPOOL DRYER- GAS

Model LG7801XSW1

Near Plymouth, MN 55442

Seth

Job Details: 07/29/2021

Dryer wont tumble. Motor drying high amperage and wont turn without assistance. This will require re-wiring at the same time. Parts are on order; schdld next appmnt for 8/2 MON !

We serviced a

GE REFRIGERATOR

Model GSL25JGCBLS

Near Plymouth, MN 55446

Seth

Job Details: 07/29/2021

Leaking water. Defrost drain has moved out of position. I re-set the drain hose collar and steamed out the drain hose. The fridge is now fixed

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Big Lake, MN 55309

Matt

Job Details: 07/29/2021

"Customer complaint is, not cleaning dishes- SOUNDS LIKE STARTING BUT ITS NOT SOAPS LEFT AT THE BOTTOM. Inspected and tested dishwasher. Found the circulation pump has failed. Needs a new pump. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE321LWS0

Near Becker, MN 55308

Matt

Job Details: 07/29/2021

"Customer complaint is, FURTHEST TO THE RIGHT KNOB BROKEN. Inspected and found the the screws had just come out, so the switch had fallen back into the cavity. Reinstalled switch with new screws and tested. Right front switch is working great. Range is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EBL1

Near Monticello, MN 55362

Matt

Job Details: 07/29/2021

"Customer complaint is, SMELLS BAD-NOT FILLING WITH WATER-JUST DOES 1ST CYCLE- EC 44. Inspected and tested. Found the circulation pump has failed. Needs a new pump. Part on order. ; ordrd 1 W11032770 (Circulation pump)"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW3

Near Monticello, MN 55362

Matt

Job Details: 07/29/2021

"Customer complaint is, doesn't seem to spinning out very well, & leaking water in the off position. Inspected and tested. Found the water valve is not turning off all the way and leaking into the tub. Needs a new valve. I ran the washer through a service diagnostics cycle and everything else was working great. Theres a good chance the fill hoses will need to be replaced when I change out the valve because there really corroded. . Part on order. ; ordrd 1 W11165546 (Valve)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Annandale, MN 55302

Seth

Job Details: 07/29/2021

"Not cooling. Dampener and return are frosted over. Failed door seal,was found. Part is on order.; ordrd 1 241786005 (Seal)"

We serviced a

MAYTAG DRYER- GAS

Model MDG9360BWW

Near Saint Michael, MN 55376

Matt

Job Details: 07/29/2021

"Customer complaint is, BETWEEN DRUM AND WALL, PADDING IS LOOSE AND STICKING OUT BETWEEN DRUM AND OUTSIDE WALL. Inspected and found the front felt had come loose. Took apart dryer and reattached felt. Reassembled and tested dryer. Dryer is now fixed."

We serviced a

MAYTAG DISHWASHER

Model MDB3700AWX

Near Monticello, MN 55362

Matt

Job Details: 07/29/2021

"Customer complaint is, LEAKING WATER ON FLOOR IN FRONT & SIDES. Inspected and tested dishwasher. I ran it through a heavy wash cycle and watched it for over 30 minutes and it never leaked. Dishwasher is operating normal for me."

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG627UTT0

Near Hopkins, MN 55343

Nate

Job Details: 07/29/2021

"Dryer was giving off gas smell. Found the vent was disconnected, but had to use the air sled to get washer out from under counter top, to get behind dryer. I reconnected vent in two places and used vent tape to reconnect it on both ends. Runs great now with no gas smell. Also, hot water line to back of washer was leaking. I used an extra hose I had on me to replace it since loosening and tightening it didnt make a difference. Rubber washer was bad on the old hose. No drips now. Part number 48372.; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KSBS25INBL03

Near Minneapolis, MN 55436

Nate

Job Details: 07/29/2021

Customer had concerns because it seemed like unit heated up. He opened up fridge during defrost and didnt feel air flow. Also saw the display showing difference between what its set at and the true temp. I checked and made sure fans were running. Took temps and everything checks out good.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9010PW3

Near Eden Prairie, MN 55347

Nate

Job Details: 07/29/2021

Needs lid switch.

We serviced a

GE WASHER TOP LOAD

Model WPGT9350C0PL

Near Minneapolis, MN 55439

Nate

Job Details: 07/29/2021

"Not draining. Bad drain pump. Replaced, new pump had crack and leaked, went to sundberg and returned that and came back with another new one, runs great now and drains great now."

We serviced a

GE WALL OVEN- ELECT

Model PGB918SEM2SS

Near Minneapolis, MN 55436

Nate

Job Details: 07/29/2021

"There was a whoosh when they preheated their oven. Has been taking a long time to pre heat and only gets up to 200. Found a bad ignitor. Replaced, preheated great to 350. Burners work great too.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model W8TXNGFWT01

Near Minneapolis, MN 55427

Phil

Job Details: 07/27/2021

The unit is not cooling. The compressor is running and both compartments are barely chilled. This is a second fridge. (by FW)

We serviced a

AMANA REFRIGERATOR

Model PARS2464BS0

Near Waconia, MN 55387

Phil

Job Details: 07/27/2021

"The fresh food door handle fell off and the dispenser does not dispense ice, only water. (by FW)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EBL1

Near Monticello, MN 55362

Phil

Job Details: 07/27/2021

The dishwasher will fill with water and then the motor does nto turn on and wash. Pretty sure this needs a new motor. Part number is W11032770 (by FW)

We serviced a

GE REFRIGERATOR

Model GSL25JGCBLS

Near Plymouth, MN 55446

Phil

Job Details: 07/27/2021

They are getting ice in the bottom bucket. There was a little water frozen on the bottom of the icemaker but nothing major. There was some frost as well in the ice chute but nothing major. (by FW)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9010PW3

Near Eden Prairie, MN 55347

Phil

Job Details: 07/27/2021

The washer stops mid cycle. The lid switch seems to not be clicking when the lid is closed. We stock the lid switch. (by FW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5SHEXNS04

Near Eden Prairie, MN 55347

Nate

Job Details: 07/27/2021

"Fridge has lights on but doesnt run or cool. Compressor not running. Replaced the inverter box, but still doesnt run. Inverter box getting 120 VAC and 5 VDC. Fans running. Compressor dead. .; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model W8TXNGFWT01

Near Minneapolis, MN 55427

Phil

Job Details: 07/27/2021

The unit is not cooling. The compressor is running and both compartments are barely chilled. This is a second fridge. (by FW)

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID815SS4A

Near Eagan, MN 55123

Delton

Job Details: 07/27/2021

"Replaced filter screen, tested and now should block debris, dishwasher is draining and working good."

We serviced a

AMANA REFRIGERATOR

Model PARS2464BS0

Near Waconia, MN 55387

Phil

Job Details: 07/27/2021

"The fresh food door handle fell off and the dispenser does not dispense ice, only water. (by FW)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EBL1

Near Monticello, MN 55362

Phil

Job Details: 07/27/2021

The dishwasher will fill with water and then the motor does nto turn on and wash. Pretty sure this needs a new motor. Part number is W11032770 (by FW)

We serviced a

GE REFRIGERATOR

Model GSL25JGCBLS

Near Plymouth, MN 55446

Phil

Job Details: 07/27/2021

They are getting ice in the bottom bucket. There was a little water frozen on the bottom of the icemaker but nothing major. There was some frost as well in the ice chute but nothing major. (by FW)

We serviced a

GE REFRIGERATOR

Model PFIC1NFWCBV

Near Minneapolis, MN 55436

Nate

Job Details: 07/27/2021

Temps fluctuating in ff and freezer. Temps at 50 in FF and 14 in freezer. Icemaker stopped making ice. Evaporator is clear and theres a giant blob of ice near capillary tube. See photo. Sealed system issue. All fans running. Condenser fan running loud though. Vibrating. .; O-emld tckt

We serviced a

GE REFRIGERATOR

Model CYE23TSDCSS

Near Eagan, MN 55123

Delton

Job Details: 07/27/2021

"Found that evaporator drain is clogged for FF. I cleaned out drain tube, it was clogged with debris, crust, hair that caused evap to clog and freeze over. Refrigerator no longer leaks and is working good.Since new issue i did charge the trip fee."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.9257511

Near Minneapolis, MN 55439

Nate

Job Details: 07/27/2021

"Washer leaking and not running well. Found about coupler, drain hose, transmission and clutch. Replaced all parts and it runs great now.; used 1 285753A (DD COUPLER), and 1 285785 (CLUTCH) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9010PW3

Near Eden Prairie, MN 55347

Phil

Job Details: 07/27/2021

The washer stops mid cycle. The lid switch seems to not be clicking when the lid is closed. We stock the lid switch. (by FW)

We serviced a

GE REFRIGERATOR

Model ZISS42DAASS

Near Eden Prairie, MN 55347

Paul

Job Details: 07/27/2021

"Complaint was freezer not freezing, and warm/hot between doors. Condenser fan is working great. So is evap fan, and compressor but not freezing. Dana please send to autho for sealed system tech to come out. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model PFCS1PJZASS

Near Eden Prairie, MN 55347

Nate

Job Details: 07/27/2021

"Water frozen in evaporator drain pan, organize junk built up along with ice, so when evaporator defrosts the water runs down into the bottom of the freezer and then onto the floor. Steamed out drain line and made sure it was all clear. Drains great now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5SHEXNS04

Near Eden Prairie, MN 55347

Nate

Job Details: 07/27/2021

We serviced a

GE DISHWASHER

Model GDT635HSJ0SS

Near Victoria, MN 55386

Paul

Job Details: 07/27/2021

Installed new drain pump issue fixed.

We serviced a

GE REFRIGERATOR

Model PSC23SSNASS

Near Eden Prairie, MN 55346

Paul

Job Details: 07/27/2021

"Complaint was leaking, Pulled unit out tested all water aspects of machine found no leaks no water at all on floor or in machine or pan. ; saved tckt , states that autho needed"

We serviced a

KENMORE STACKED WASHER

Model 417.9796271

Near Champlin, MN 55316

Phillip

Job Details: 07/27/2021

"I ran the washer and the dryer separately and together. I ran the washer on all cycles, I started and stopped the motor and it never tripped the gfi. I advised the customer thats its probably a issue with the gfi more than the washer. "

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DBL0

Near Saint Michael, MN 55376

Matt

Job Details: 07/27/2021

"Customer complaint is, NOT CLEANING, DETERGENT POD PARTIALLY DISOLVED. Inspected and tested. Found the filter was plugged solid. Cleaned out filter and ran dishwasher for 30 minutes and it was working great. Ran washer through service diagnostics cycle and everything was working great. Filter was just plugged. Dishwasher is working great now."

We serviced a

WHIRLPOOL DISHWASHER

Model GU2455XTSS0

Near Eden Prairie, MN 55347

Nate

Job Details: 07/27/2021

"Not washing. Found a bad motor. Replaced, runs great now.; used 1 WPW10757217 (WASH MOTOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSBS25INBL03

Near Minneapolis, MN 55436

Nate

Job Details: 07/27/2021

"Pan freezes up below evaporator and then pools water and it leaks into floor. Showed customer. Hes handy, is going to defrost and clean drain hole himself."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LER7646EQ2

Near Eagan, MN 55121

Delton

Job Details: 07/27/2021

"Tested dryer again and with vent disconnected it cycles at 220 degrees, when attached it cycles at 245 degrees. Tested load of clothes from washer to dryer. After 40 minutes clothes were just about dry, little damp still. Based on this I suggested that customer get the vents cleaned out because the dryer itself is heating and working good as Ive been here for 45 minutes.If customer call back in this will need to be transferred for 2nd opinion. I have been here 3 times and not able to find issues."

We serviced a

MAYTAG DRYER- GAS

Model MDG9700AWW

Near Osseo, MN 55311

Phillip

Job Details: 07/27/2021

The dryer does not heat. I am not getting 120 out of the heater relay on the main board. Im ordering the whole main board. ; ordrd 1 WP35001153 (Control board)

We serviced a

KENMORE REFRIGERATOR

Model n/a

Near Hanover, MN 55341

Seth

Job Details: 07/27/2021

Hi temps in fridge and freezer. I found the freezer was at 22?F the fresh food section lets close to 50?F. I pulled the evaporator cover and checked frost pattern. Do unit only frosted over the bottom three coils. The refrigerator has a failing sealed system I suspect a gas leak.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Chanhassen, MN 55317

Paul

Job Details: 07/27/2021

Replaced part and tested issue fixed.

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA5451ANW/XAA02

Near Minneapolis, MN 55419

Delton

Job Details: 07/27/2021

Washer wont go into high speed spin and will reset from 5 minutes to 17 minutes and try to rebalance load. Found service bulletin that suspension rods cause this issue and were subbed. This is washer that was recalled due to shaking itself apart. I informed that to customer and they will try contacting Samsung directly and see if they will do anything for them.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Chanhassen, MN 55317

Paul

Job Details: 07/27/2021

Replaced door seal. Issue fixed.

We serviced a

GE REFRIGERATOR

Model PFIC1NFWCBV

Near Minneapolis, MN 55436

Nate

Job Details: 07/27/2021

Temps fluctuating in ff and freezer. Temps at 50 in FF and 14 in freezer. Icemaker stopped making ice. Evaporator is clear and theres a giant blob of ice near capillary tube. . Sealed system issue. All fans running. Condenser fan running loud though. Vibrating. Please submit to AHS.; O-emld tckt

We serviced a

LG DRYER- GAS

Model DLGX2502W

Near Eden Prairie, MN 55347

Paul

Job Details: 07/27/2021

"Complaint was unit not heating had a bad igniter, Replaced issue fixed. ; used 1 SDE365 (IGNITER - AD358) from stock"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AP/A2

Near Plymouth, MN 55446

Seth

Job Details: 07/27/2021

Leaking from door. I found the rear main bearing had failed 1/16 - 1/8 play. The door boot would need to be replaced as well. Please call into authorizations.; saved tckt

We serviced a

GE REFRIGERATOR

Model ZISS42DAASS

Near Eden Prairie, MN 55347

Paul

Job Details: 07/27/2021

"Complaint was freezer not freezing, and warm/hot between doors. Condenser fan is working great. So is evap fan, and compressor but not freezing. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model PCS23PSTASS

Near Rockford, MN 55373

Seth

Job Details: 07/27/2021

Water leaking and ice in the fridge. Parts on order.; ordrd 1 WR49X10180 (Ice ball kit)

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE59J7630SG/AA

Near Eden Prairie, MN 55347

Paul

Job Details: 07/27/2021

"Complaint was unit smells, and from day 1 one has never liked the upper burners, Burners are working as designed.Not covered."

We serviced a

MAYTAG DRYER- ELECTRIC

Model DG712

Near Minneapolis, MN 55437

Delton

Job Details: 07/27/2021

"Rollers are noisy and worn out. Also belt is worn. Replaced rollers, idler wheel, belt. Tested and dryer is running quiet and working good.; used 1 WPY312959 (BELT), 2 12001541 (ROLLER), and 1 WP6-3037050 (IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2SHAXMQ10

Near Monticello, MN 55362

Matt

Job Details: 07/27/2021

"Customer complaint is, LEAKING AND RUINING FLOOR AND INTO CEILING BELOW. Inspected and found the ice maker water line was froze up at the ice maker. Valve is leaking. Needs a new valve. Installed new water valve and defrosted ice maker. Cycled ice maker and now the valve is good, but the ice maker is cracked and leaking. Needs a new ice maker. Part on order. ; used 1 W10408179 (Valve) from stock, ordrd 1 WPW10190961 (Ice maker)"

We serviced a

GE REFRIGERATOR

Model PSC23SSNASS

Near Eden Prairie, MN 55346

Paul

Job Details: 07/27/2021

"Complaint was leaking, Pulled unit out tested all water aspects of machine found no leaks no water at all on floor or in machine or pan. Dana they insist its leaking, last time out it was obvious it was a valve leaking, nothing found today. ; saved tckt , states that autho needed"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW4

Near Excelsior, MN 55331

Paul

Job Details: 07/27/2021

Installed lid and tested issue fixed.

We serviced a

KENMORE DISHWASHER

Model 665.12793K312

Near Elk River, MN 55330

Matt

Job Details: 07/27/2021

"Customer complaint is, worked half way though and than it made a sound and the display said the motor had a problem. Inspected and tested. Found the drain pump was loud and not draining. Removed drain pump and found some debris in it. Cleaned out drain pump and tested. Dishwasher is draining now but the pump is really loud. Needs a new drain pump. Part on order. ; ordrd 1 WPW10531320 (Drain pump)"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB835DW4

Near Excelsior, MN 55331

Paul

Job Details: 07/27/2021

Installed part and tested issue fixed.

We serviced a

GE REFRIGERATOR

Model GTH22SHSARSS

Near Burnsville, MN 55337

Delton

Job Details: 07/27/2021

As Im here fridge is quiet and running good. . I checked evaporator fan and i suspect maybe the fan blade was close to edge and when cold/hot caused it to slightly shift hitting edge of plastic housing causing the noise. I adjusted bracket for evaporator motor. Refrigerator is quiet and working good as Im here.If problem continues i would guess the evaporator motor would need to be replaced again. Order part# wr60x10228

We serviced a

MAYTAG DRYER- ELECTRIC

Model MGRB980BG0

Near Hanover, MN 55341

Seth

Job Details: 07/27/2021

I inspected the dryer and found it Cycled between 101deg- 190 deg. I watched 6 cycles and it worked flawlessly. I checked the vent and it had great flow. Internal inspection found the cavity had slight build-up of lint nothing to be concerned about. I cleaned the moisture sensor bars. The dryer is working as designed.

We serviced a

MAYTAG DISHWASHER

Model MDB8951BWS0

Near Champlin, MN 55316

Phillip

Job Details: 07/27/2021

I replaced the soap dispenser and the lower rack wheels. I also cleaned it again with vegetable oil.

We serviced a

KENMORE DISHWASHER

Model 665.16912

Near Champlin, MN 55316

Phillip

Job Details: 07/27/2021

Water was leaking in when it was not being used. The solenoid on the valve was failing. I replaced the main valve. Tested good. ; used 1 WP8531669 (VALVE) from stock

We serviced a

BOSCH DISHWASHER

Model SHE3AR75UC/08

Near Minneapolis, MN 55443

Phillip

Job Details: 07/27/2021

It was not a bad leak for me today but the water was off when I arrived. I could feel a couple drips from the water valve. I replaced the water valve and ran the dishwasher. I found. I more leaks today. ; used 1 00622058 (INLET VALVE) from stock

We serviced a

MAGIC CHEF MICROWAVE

Model MCO165UB

Near Brooklyn Center, MN 55429

Phillip

Job Details: 07/27/2021

All the buttons are working and all functions work. The microwave does heat good. I showed the customer how to use the microwave. I removed the broken cooktop bulb.

We serviced a

MAYTAG DRYER- GAS

Model MDG9700AWW

Near Osseo, MN 55311

Phillip

Job Details: 07/27/2021

The dryer does not heat. I am not getting 120 out of the heater relay on the main board. Im ordering the whole main board. ; ordrd 1 WP35001153 (Control board)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVW6230RHW0

Near Rogers, MN 55374

Phillip

Job Details: 07/27/2021

The washer will basically do nothing when the cycle is started. I put into diagnostics and the only error code was f3e3 for the water inlet . The inlet sensor was in range. The hoses are hooked up correctly. I tried to run motor test and the nothing would run on the motor and the shifter will also not function. The customer said its still under the factory warranty and another servicer was out and ordered the main board and water valve. . It needs the main board.

We serviced a

KENMORE DRYER- GAS

Model 110.970896

Near Saint Michael, MN 55376

Phillip

Job Details: 07/27/2021

The longer the dryer ran the less it would heat. After testing I found the gas coils were not opening. I replaced the gas valve coils. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

BOSCH DISHWASHER

Model SHX68E05UC/32

Near Osseo, MN 55311

Seth

Job Details: 07/27/2021

The customer complains The dishwasher intermittently get an E15 error. Upon arrival I found excessive suds were present in the dishwasher. Are used to cooking oil to remove the contamination and watched unit run. Unit did not leak while I was on site and suds have disappeared. I left instructions to the customer to see yes from washing dishes with detergent and be careful to only rinse in the future. The dishwasher is working as designed.

We serviced a

GE REFRIGERATOR

Model CFCP1NIXBSS

Near Minneapolis, MN 55442

Seth

Job Details: 07/27/2021

Oh customers complaint but the fridge is the temperature gets hot and then cools back down intermittently. While I was on site the unit was working as designed. I checked over all the major systems evaporator found the returns .

We serviced a

GE REFRIGERATOR

Model GTL18JCPDRBS

Near Minneapolis, MN 55422

Seth

Job Details: 07/27/2021

Not cold enough in freezer and fridge. Failed defrost bi-metal was replaced. I tested the defrost system it worked great. The fridge is now fixed.; used 1 WP4387490 (DEFROST BIMETAL) from stock

We serviced a

KENMORE DRYER- ELECTRIC

Model 11072802101

Near Minneapolis, MN 55441

Seth

Job Details: 07/27/2021

Tried on tumbling. Failed idler and belt replaced. Tested dryer is now working as designed.; used 1 4392065 (REBUILD KIT) from stock

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AP/A2

Near Plymouth, MN 55446

Seth

Job Details: 07/27/2021

Leaking from door. I found the rear main bearing had failed 1/16 - 1/8 play. The door boot would need to be replaced as well. Please call into authorizations.; saved tckt

We serviced a

GE REFRIGERATOR

Model PCS23PSTASS

Near Rockford, MN 55373

Seth

Job Details: 07/27/2021

Water leaking and ice in the fridge. Parts on order.; ordrd 1 WR49X10180 (Ice ball kit)

We serviced a

FRIGIDAIRE DRYER- GAS

Model FFRG1001PW0

Near Otsego, MN 55374

Matt

Job Details: 07/27/2021

"Customer complaint is, MAKES A LOUD NOISE WHEN ITS TURNING. Inspected and tested. Found the blower wheel was packed with lent. Quoted customer $80. to clean out blower. Customer approved work. Cleaned out blower wheel and tested. Dryer sounds great. Dryer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2SHAXMQ10

Near Monticello, MN 55362

Matt

Job Details: 07/27/2021

We serviced a

FISHER PAYKEL REFRIGERATOR

Model RF170ADUSX4

Near Big Lake, MN 55309

Matt

Job Details: 07/27/2021

"Customer complaint is, WORKS BUT KEEPS BEEPING/ALARMING RANDOMLY. Inspected refrigerator and everything was working great. Temperatures were good, fans were running. It never beeped for me. Refrigerator is operating normal for me."

We serviced a

KENMORE DISHWASHER

Model 665.12793K312

Near Elk River, MN 55330

Matt

Job Details: 07/27/2021

We serviced a

SAMSUNG REFRIGERATOR

Model RS2556SH/XAA

Near Elk River, MN 55330

Matt

Job Details: 07/27/2021

"Customer complaint is, NOT COOLING. Inspected and tested refrigerator. Found the compressor and condenser fan are running. Also the freezer evaporator fan is running, but temperature is only around 40F. The FF compartment fan is running but the temperatures are only 45F. Evaporators look good. The sealed system is failing. Refrigerator is 17 years old. Refrigerator needs to be replaced."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8000DW5

Near Otsego, MN 55301

Matt

Job Details: 07/27/2021

"Customer complaint is, PUSH BUTTON AND THE START LIGHT COMES ON THEN COMES OFF. Inspected and tested. The washer keeps shutting down and giving a F6 error. The UI button test passes, but the machine doesnt stay on long enough for me to test anything else. Im pretty confident the main board is the issue. Board is not in stock. Quoted to install new board. Customer is going to talk to her husband and will call us back if they want us to order the part. Part number W11200557. Customer is aware that the board is not in stock."

We serviced a

GE WASHER TOP LOAD

Model GTWN3000M2WS

Near Bloomington, MN 55431

Phil

Job Details: 07/23/2021

"The washer will fill with water and wash OK but gets flaky when it needs to drain and spin. If the unplug the unit and plug it back in, it will spin OK. (by FW)"

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE59J7630SG/AA

Near Eden Prairie, MN 55347

Phil

Job Details: 07/23/2021

The customer said the burner temps are not right and the oven smells terrible. (by FW)

We serviced a

FRIGIDAIRE DRYER- GAS

Model RUBBEDOFF

Near Becker, MN 55308

Matt

Job Details: 07/23/2021

"Customer complaint is, EC DR not working properly. Inspected dryer and could not find a model or serial number. Customer had dryer partially disassembled. I attached some pictures of how I found it. I cant find any tech or parts diagrams because I dont have a model number. Customer is going to need to replace the dryer."

We serviced a

KENMORE REFRIGERATOR

Model 106.565324

Near Monticello, MN 55362

Phil

Job Details: 07/23/2021

The unit is not dispensing ice properly. Ice is getting clumped up. (by FW)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Minneapolis, MN 55447

Phil

Job Details: 07/23/2021

Both brackets for the upper rack are broken. Ordered new ones. (by FW)

We serviced a

LG WASHER FRONT LOA

Model WM3170CW

Near Elk River, MN 55330

Matt

Job Details: 07/23/2021

"Customer complaint is, TIMER NOT ADVANCING AND IT WILL SPIN BUT NOT DRAIN AND GRINDING NOISE FROM DRAIN AREA. Inspected and tested washer. Found the drain pump has failed and the drain hose has something in it restricting the flow. Quoted customer to install new drain pump and hose. Customer approved repairs. Installed new drain pump and drain hose. Tested washer and its working great. Washer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5ShEXNS03

Near Maple Grove, MN 55311

Phil

Job Details: 07/23/2021

The fresh food section has some stuff freezing. The control was set to 39 degrees and zero. Not everything is freezing. They are going to put a thermometer in the unit and see what the temps actually are. (by FW)

We serviced a

KENMORE DISHWASHER

Model 665.16912

Near Champlin, MN 55316

Phil

Job Details: 07/23/2021

The dishwasher fills with clean water by itself. Most likely needs a new valve. We stock the valve. Part number is WP8531669. (by FW)

We serviced a

LG MICROWAVE

Model LMVM2033BM/00

Near Elk River, MN 55330

Matt

Job Details: 07/23/2021

"Customer complaint is, press heat time doesn't WORK & door keypad- needs to be RESET unplugged then plugged back in to strt. Inspected and tested microwave. Microwave is working perfectly for me. All the buttons work, fans and lights. Everything is working for me. I cannot get this thing to fail."

We serviced a

GE REFRIGERATOR

Model GSE25GSHJCSS

Near Dayton, MN 55327

Matt

Job Details: 07/23/2021

"Customer complaint is, WATER IN BACK FROZEN UP- DRIPPED ABOUT FEW CUPS OF WATER FROM ICE MAKER. Found the ice fill cup was frozen. It must have froze up when the filter housing failed and was just trickling in. Defrosted freezer compartment and ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5550XW2

Near Rogers, MN 55374

Seth

Job Details: 07/23/2021

"Dryer will not always spin or drain. Customer has to play with display to get it to work and it only does so intermittently. Upon arrival I listen to the customer and he noted a clicking noise when it tried to go into drain and spin. Tested and found the actuator was playing up. I replaced it I tried to calibrate unit but it did not want to go through automated testing and the draining function did not work. And I was able to get draining function to work intermittently. Control board seems to be getting lost and not always sending power when it should to the drain pump weather drain or spinning. Part is on order.; used 1 WPW10006355 (ACTUATOR) from stock, ordrd 1 W10480104 (Board)"

We serviced a

BOSCH WASHER FRONT LOA

Model WFMC3200UC/01

Near Champlin, MN 55316

Seth

Job Details: 07/23/2021

Customer complains that the washing machine will not open and its stuck with closed water inside. Upon arrival and inspection I found a sock was stuck in the drain pump. I emptied the cavity drain thoroughly cleaned the pump housing and reassembled. Tested multiple times in unit is draining great.

We serviced a

FRIGIDAIRE RANGE- GAS

Model LFGF3052TFC

Near Maple Grove, MN 55369

Seth

Job Details: 07/23/2021

Replaced the inner door glass and cleaned up. Range is now fixed.

We serviced a

LG STACKED WASHER

Model WM2487HWM

Near Rogers, MN 55374

Matt

Job Details: 07/23/2021

"Customer complaint is, WONT DRAIN- EC OE- MAKES BAD NOISE WHEN TRYING TO DRAIN. Inspected and tested. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

SAMSUNG STACKED DRYER

Model DV2H5200GW/A3

Near Eagan, MN 55123

Delton

Job Details: 07/23/2021

"Ran test with wet clothes and under sensor dry it added time, which tells me that sensor dry is working. I explained customer which cycles use sensor dry and if mixed loads might cause issues of light items vs heavy items not hitting sensor would drop time. Either its intermittent issue and not happening when Im here, or i suggested using time dry.Dryer is working good as Im here."