Left front burner not igniting. Replaced bad switch assembly. Works great now.

"Running loud. Blower belt is close to breaking. Making noise. Ordered that belt, and also a missing moisture sensor. Tons of lint and debris throughout dryer. Rollers are bad, pully is bad, drum belt is really cracked. Customer said they have had the dryer serviced multiple times and the last time it was fixed was 2 months ago. Spoke with PW. Please let AHS know that whoever serviced dryer last few times didnt do a very good job. Wires for moisture sensor just lying on bottom of dryer.; used 1 WP8547157 (CABRIO BELT), and 1 4392067 () from stock, ordrd 1 WP8544742 (Belt) and 1 3387223 (Moisture sensor)"

This microwave would stop at the 57 second mark every time you either input a time or used the quick cycle option. Upon arrival and inspection I found it was doing exactly as a customer noted. I reset it by unplugging it and re-plugged it in. I tested the unit and it began working perfectly. I tested it many times while on site and could not get error to duplicate itself after resetting. Thx.; saved tckt

"Found that back roller was locked up causing loud screeching. Replaced rollers, tested and dryer tumbling quietly and is working good.; used 1 4581EL3001E (ROLLER) from stock"

Making noise when compressor was running. Found the lines from the compressor were rattling on cover and each other. After readjusting everything is good

Drain pump was locked up. Replaced drain pump. Tested and washer is now draining and working good.

Tested dryer with vent disconnected and connected and appears that with vent being long it is only about 20 degrees different so doesnt appear that vent is causing issue. Customer says its intermittent on some cycles takes long and other cycles it dries fine. I explained that mixed loads on sensor dry could cause some clothes to be damp if the wet clothes dont hit the sensor. I also showed that spending on cycle it has eco dry which lowers the drying temperature and to turn that off for dryer to get more hot. Recommended to use timed dry and see if that makes any difference. As imhere dryer is cycling heat on and off normally.

"Refrigerator has the ice maker issue and the evaporator issue. I checked for errors and was a defrost error and FF evaporator fan error. Since ice build up I cant verify why defrost is not working. This Would need the kits for both ice maker and FF evap issues, as well as FF evaporator cover assembly part# DA97-12608A and FF defrost heater DA47-00244U.Im sure due to costs and labor, would need autho. Schedule 2 hours for repair. I informed customer that fridge will need to be unplugged and defrosted 48 hours before us coming back.; saved tckt"

"Found that idler pulley broke. Replaced pulley, tested and dryer now tumbles and is heating and working good.; used 1 DE634A (PULLEY) from stock"

Found that the touch panel several buttons are non responsive and start button so dishwasher will not advance. Cannot test other functions of dishwasher without start button. Control panel part shows discontinued NLA part# WD34X10982.; saved tckt

Dishwasher turned on and was functioning as i was here. Checked errors and no errors. Customer states no response or lights. Ran quick test and dishwasher is functioning and working good.If problem continues main control board would have to be replaced Part# WD21X25736.

Unit was at warmer temps than supposed to be. Found a bunch of frost on freezer evaporator cover. After the meeting and getting to the bimetal and defrost heater found the bimetal was fried. Defrost heater was still good. ordered bimetal and rescheduled ; ordrd 1 12001937 (Bimetal)

"Installed new food disposal and tested no leaks and everything is working properly. ; used 1 Fitting5 (DISPOSAL PARTS), and 1 DISPOSAL () from stock"

Replaced control board from last diagnosis and unit is working great againPrior note-Unit would no matter what once you try to start it would have all the lights flash. Also on the newfi saying error to CSM control board. And if wont clear replace the control board. Also noted about the heater if not working could be part of the problem but under test heater was getting hot.

"Do unit wasnt heating for tumbling. Disassembled unit tested thermostats all were good. Then touch the igniter and found that to be a failure. Replaced igniter. Also cleaned excessive lint in the dryer and oiled and lubed rollers and pulley . Now everything is running good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 SDE365 () from stock"

"Customer complaint is, NO ICE. Inspected and tested. Found the ice maker has failed. Also the reverse osmosis system that the refrigerator is hooked up to is not able to keep up with the water usage of the office and would have to be addressed before the ice maker would work."

unit has a small leak. Couldnt get it to leak right away for me. Disassembled front of unit. I found the drain hose next to the filter was torn. Which makes perfect sense with the customers complaint saying it was leaking in the front. Was able to cut off the damaged part and still had a enough line to run out. Customer has happy with repair

"Customer complaint is, DRYER MADE A LOUD SCREECHING SOUND COMING FROM THE BLOWER FAN, NO MAKES SCREECH AND A CLUNKING NOISE. Inspected and tested. Found the idler pulley had failed and the belt was cracking. Installed rebuild kit, vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4392067 () from stock"

I replaced the soap dispenser. I ran a diagnostic test and made sure the lid opens. I also adjusted the top rack rails so the rack doesnt slide out so easy on its own.

"Customer complaint is, WATER CAME BACK UP FROM THE BOTTOM AGAIN. Inspected and tested. Ran dishwasher for over 45 minutes and then it started leaking from the door. Looks like the circulation pump or diverter assembly are failing and the lower spray arm is stopping and spraying at the corner causing it to leak. I recommended replacing the sump assembly. Quoted customer $365. to install new sump assembly. Customer declined repairs and is going to use as is for now and will decide if they want to fix it or replace it."

Customer was concerned that washer was running loud. I ran through full test mode and its actually all running perfectly. Had one error that it had wrong control board but spoke with GE and they confirmed its correct. Educated customer and they are happy.

The dishwasher does not leak today. Only when that gasket pulled out. I put a little silicone in the track to hold the gasket.

"Customer complaint is, ER E9 NOT DRYING HAS TO RESET TO WASH BUT NOT DRYING PROPERLY. Inspected and tested. Found the heat pump has failed. Installed new heat pump and tested. Dishwasher is now fixed."

Found that several burner receptacles and cooktop elements are broken. Replaced with kit. Tested and all burners are heating and working good.; used 1 4392061 (COIL BURNER KIT) from stock

Found that filter was clogged and inside sump and filter was a lot of grease build up. I replaced chopper blade and cleaned filter. I suggested that customer use finish dishwasher cleaner to get rid of the hard water/grease build up. Ran test and mechanically all functions are working good.; used 1 W10083957V (CHOPPER) from stock

"Dryer will not start. The customer had done work on the unit prior and replaced a belt. I found 1 molex connectors loose, and one wire loose. I re-installed the connectors and put the unit back together. The dryer is now fixed."

Found that the drain pump is squealing loudly. Drain pump needs to be replaced.); ordrd 1 Aha75673401 (Drain pump)

"Replaced control board and door switch, tested and dryer now tumbles and is heating and working good."

The unit was not cooling and all the lights were dim. I found some capacitors were bad on the bemoan board. I replaced the main board. Its all working good now. I was unable to test the ice maker properly because it was so warm. ; used 1 WR55X11098 (MAIN BOARD) from stock

I attached the new user interface extra careful but some of the tabs broke again. So it is not a tight fit which causes some of the buttons to get stuck in weird positions. In order to do this right Im going to need to have the user interface and the control that it attaches to shipped to me so that I can assemble it before I go to the customers house again. ; saved tckt

"Customer complaint is, THINKS COUPLER IS BROKEN. Inspected and tested. Found the gear case has failed. Part number W11132267. I need 2 hours if they want to do the repair."

"Customer complaint is, PREHEATING LIGHT DOESN'T COME ON WHEN IN USE. Inspected and tested. Found the right oven preheat light had burnt out. Installed new light and tested. Light is working great. Range is now fixed."

The dryer heats but does not dry. The dryer vents through the roof. From the test I did inside shows the air flow is very poor. I removed 2 socks from the blower and I shorted the dryer duct. The air flow is still bad. I advised the customer to have the dryer cleaned ASAP. I advised not to use the dryer.

The whole unit is dead. The led on the main board is a solid green. The UI board WD21X23463 needs to be replaced. The part looks like its on back order. ; states that autho needed

"Replaced evaporator cover, defrost thermostat and fuse, control board. Looks like evaporator was replaced at one point. Heater checks ok. Tested and refrigerator turns on and is cooling. Refrigerator is working good.; pckd up 1 Ebr78940615 (Control board)"

"Customer complaint is, THE FRONT BRACKETS OF OUR TOP RACK ARE BROKEN. Quoted customer $180. to install new top rack adjuster kit. Customer approved repairs. Installed new adjuster kit and tested. Rack is now fixed. ; used 1 W10712394 (RACK ADJUSTER KIT) from stock"

"Customer complaint is, BURNER R/F- INSIDE OF FAST BOIL ISNT WORKING. Inspected and found the inner element had failed. Installed new FR triple burner and tested. Burner is working great. Range is now fixed."

The dryer would not heat. I found the thermal fuse was bad. I replaced the fuse and tested the air flow. The air was good but not great. I advised the customer to clean the dryer duct. ; used 1 WP3392519 (THERMAL FUSE) from stock

Runs really loud. Had a bad gearcase. Had to break rusted wash plate shaft from old gearcase. Replaced both. Runs nice and quiet now.

"Not baking. Found a broken ignitor. Replaced, it works great now."

"Customer smells gas but only when its running. Found the vent wasnt connected very well. I put vent tape on the vent connecting it to the dryer. Also vent tape on elbow where there was a gap. Ran it for 15 minutes, no gas smell. Showed customer and they confirmed no gas smell now. Tested gas line at all connections with blue liquid, no bubbles."

"Last time I was here it was 2 mph airflow outside and 21 mph behind dryer. I told them to clean their vent. Got a redo because it takes three cycles to dry our clothes.I checked airflow outside and it was zero now. Behind dryer its 26 mph now. I Put it on timed dry and it shot up to 236 about 5 seconds after the coils clicked. Disconnected the vent from behind the dryer and scooped out 6 big handfuls of lint. Vent is still totally clogged. Showed customer, and he mentioned that the cleaned the lint where it vents outside.. ; O-emld tckt"

Upon arrival I found this time that the drain pump is also leaking. 479595 is the drain pump part number.

Refrigerator not running. Totally dead except for lights on. Replaced bad jazz board. Immediately the evaporator fan started running. Compressor kicked on after. Runs great now.; used 1 WPW10503278 (JAZZ BOARD) from stock

"Found that ice maker was not mounted straight and when filling would spill over front and leak. Dosent appear that there is anything wrong with ice maker. I adjusted ice maker, tested and it cycles and fills and no leaks.If problem continues they will call back. i quoted them for ice maker 5303918344 $282."

Put kit in that the customer was quoted. Everything is now working. Went in test mode no error codes came up. Let customer know it will take at least 24 hours to back to temps

Unit wasnt dispensing water found that there was a little ice build up in the line and hard water build up. Defrosted with the steamer and installed GE heater kit and now unit is dispensing water. ; used 1 WR49X10173 (WATER DISP HEATER KIT) from stock

Unit wasnt getting power. Found that even with the breaker tripped and not trip bill was not getting power to the dishwasher. Removed terminal block where it was hardwired together and found it was burnt. Even though I could rewire it Im not getting power. Needs an electrician ; states that autho needed

"Unit was leaking out the front right away. Noticed the bottom door seal was broken also the side guards where coming apart from age also the gasket was cracking. Replaced all seals and now the unit isnt leaking and working properly ; used 1 154701001 (SPLASH SHIELD KITS), 1 154827601 (TUB GASKET), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"

Drain pump was humming but wasnt pumping. Disassembled sump to see if anything was jammed and was clear and was clean in unit. . Ordered new drain pump; ordrd 1 A00126401 (Drain pump)

Customer said it was leaking once replacing the water filter down stairs. Ran a bunch of cups of water and ran the ice maker and couldnt get any water to leak. Advised customer next time he replace the water filter to pull the unit from the wall and see if he sees it leak any.

"Customer complaint is, NOT DISPENSING WATER. Inspected and tested. Found the water line was frozen inside the door. Installed water dispenser heater kit and tested. Water is working great. Refrigerator is now fixed. ; used 1 WR49X10173 (WATER DISP HEATER KIT) from stock"

I installed the new control board and tested the range it is now fixed. GE supplied part. The range would not connect to my n?vi I dont know what was up.

"Customer complaint is, REFRIGERATOR TEMPERATURE SWINGS WIDELY, FROM LOW 30S TO HIGH 40S AND BACK AGAIN. Inspected and tested. Temperatures were normal when I got here. Found the defrost drain was plugged and frozen solid and ice was on the floor of the freezer. Defrosted freezer and cleaned out drain. The evaporator was only frosted over about 60-70 percent after 20 minutes. Everything else tested good."

"Customer complaint is, FAN NOT WORKING AND LIGHT IS OUT. Inspected and tested. The bulb wasnt installed all the way, so its working now. I cant get the vent cover off to remove the control panel to test the blower fan because the cabinets are out to far. Microwave is a convection microwave. Customer is going to think about what he wants to do with it. If he wants us to repair it, I will need to go back with a second guy or they will need to remove it themselves so I can diagnose it."

Unit was unplugged on arrival put ice maker kit in. Let customer know it will take a while for the fridge to get back to regular temp.

"Bad LG compressor . No cool. Needs sealed system repair. ; saved tckt , states that autho needed"

"Customer complaint is, DRYER MADE A SQUEALING NOW ITS THUMPING. Inspected and tested. Found a screw in the front felt slide. Removed screw and vacuumed out inside of dryer and cleaned up the rollers. Tested dryer and it sounds great. Dryer is now fixed."

"Customer complaint is, NO HEATING AT ALL. Inspected and tested. Disassembled dryer and found a big hole in the blower housing causing all the lent to go into the inside of the dryer. The lent caught on fire and melted wires and connectors. The dryer is in rough shape and should just be replaced."

"Dishwasher leaking and dead. Control pad lights up and responds but start button doesnt do anything. Got water line to stop leaking, ordered a new control board for the user interface. 10% chance it needs a new control board which would have to be sent in and refurbished. Also ordered a linkage kit to replace a bad linkage for the hinges. Will use it to replace my truck stock linkage kit. ; ordrd 1 WP8530995 (Touch control)"

Washer isnt spinning. Inner tub is completely detached from outer tub. Texted customer and let them know that its time for a new washer.

"Customer complaint, EC 21 OVEN TEMP NOT WORKING RIGHT. Inspected and tested. C-21 is a abnormally high temperature. I checked the temperature sensor, elements and they all tested good. Preheated oven and watched it cycle for over 30 minutes and it was cycling perfectly. Could be a relay on the board sticking, but is working perfectly now. Customer is just going to use as is and see what happens."

"Replaced part and added kit, tested and is draining and no longer leaking to bottom of fresh food. Refrigerator is working good."

Unit would hum but wouldnt spin. Found once disassembled the idler was seized. Replaced idler and also oiled and cleaned the rollers with no additional charge. Reassembled and tested unit and everything is working great. ; used 1 DE634A (PULLEY) from stock

Unit was mounted really poorly. The whole thing is tipped forward so was leaking out the front. The fan motor is buzzing and needs to be replaced ordered DD82-01597A; schdld next appmnt for 4/15 FRI !

"Replaced UI touch PCB assembly, tested and all functions are working good.I have been here several times for multiple issues all within during 5 month period so Im not sure how our parts warranty works/labor of what customer has already paid. I didnt collect any more besides the trip charge and informed customer that if there was any dispute the office would call and work it out.(Customer didnt feel that they should pay more)"

"Customer complaint is, INSTALL FZ DOOR- PART ON SITE- 3 parts freezer door & both fridge doors. I installed the freezer door and right FF door. I dont have enough time do the left FF side. We are going to need to reschedule. I need 3 hours to do the left door. Can you reschedule me 3 hours for my return trip. Also we need to change the number that we send the calls to this number (612)978-1819. I did not reschedule them because of needing 3 hours. ; saved tckt , states that autho needed"

I installed a new belt and tested. The dryer is now fixed.

"Compressor hums but doesnt run. Installed new PR041 and it runs now, along with all fans. ; used 1 PR041 (COMPRESSOR RELAY) from stock"

Adjusted hinges like the bulletin said to for warranty now the fresh food doors dont rub.

"Water leaking. Put plumbers putty and reconnected water line, which fixed that leak. Replaced the drain line which had a big crack. Ran the dishwasher, no leaks now."

"Soap dispenser door not popping open, getting stuck, replaced soap dispenser, tested and now opens and dishwasher is working good."

Tripping breaker. Had to replace the inverter board with new board and jumper (service kit). Ran through a quick wash and runs great now without tripping breaker. Had to use air sled to pull out. ; saved tckt

"Is loud when agitating and spinning. Inner basket is loose. Seems like damage to inner tub, transmission appears ok. But motor is always squealing when agitating. Also the top frame support is bent (needs support kit) also control panel paint is wearing off and hard to read which cycle or where in the cycle wash is.Console panel wh42x10809 (NLA); motor wh20x10063; support kit wh49x20925; rods wh16x543 (need 4); inner tub wh45x10060 (NLA); saved tckt"

Unit wouldnt go in to a spin or agitate. Removed the belt guard and found the belt was torn up and off the motor. Replaced belt and tested now unit is back up and running

Replaced inverter board with updated board and service kit. Ran it through a quick wash. Runs great now. Its in a closet and a stacked unit. ; saved tckt

"Not heating, failed operating thermostat blew the high limit. I replaced both and the latch since it was bad. I watched the,ps it cycles between 205 and 114. The dryer is now fixed.; used 1 WP3387134 (THERMOSTAT), 1 WP3392519 (THERMAL FUSE), and 1 279570 (LATCH KIT) from stock"

"Dishwasher not coming on, no power or led on display. There was solid green light on control board and when plugging in newfi it did not recognize it. I power cycled dishwasher twice and then dishwasher turned on and then newfi detected it. There was new firmware to be installed and known issue.If problem continues need to order control board."

"Found that bake igniter is weak and not igniting gas causing gas smell and no heat. Replaced igniter, tested and oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

Running loud. Last visit I replaced a number of parts including the blower wheel. Today I replaced the seal on the bulkhead. Runs quiet and heats great now.

"Spring came off outside of boot. Reseated it, on there nice and snug now."

"Gave the shelf to customer per DW, but I need the lower right shelf that has the plastic side rails.; saved tckt , states that autho needed"

Cooktop and two burners broken. Replaced all three parts. All works great now.

Found that the dryer had fabric softener sheet stuck in blower wheel and blocking fins and lint build up on that causing dryer to shake loudly. Cleaned out lint inside dryer. Tested and dryer now is heating and tumbling quietly. Dryer is working good.

"Replaced door boot, tested and no leaks. Washer is working good."

The dishwasher would fill with water but the wash motor did not come on. I tapped the motor and got to start running. I put into a diagnostic test and let run the cycles. I cleaned the screens. Its working good now.

Unit would no matter what once you try to start it would have all the lights flash. Also on the newfi saying error to CSM control board. And if wont clear replace the control board. Also noted about the heater if not working could be part of the problem but under test heater was getting hot. order control board WD21X25992; states that autho needed

Customers complaint is that they can hear a high-pitched noise coming from between the cabinet and the refrigerator. Upon arrival and inspection I was able to hear a faint noise from the compressor and customer identified it as the sound. Overtime this sound changed. I tested all the fans and all systems walked through it and only when the coolant gases pressurize does this noise occur. I explain to the customer how the system works and that she is hearing the noise of the compressor working and doing its job. I looked at her freezer door handle and found that had a broken tab on the retainer clips. I replaced it with some that have been supplied by GE previously. The freezer door was heavy because the freezer was loaded completely. I advise the customer to use a lubricant on the door glides and after installing the new clip I was able to open and close with one hand grabbing the center of the handle. The refrigerator is working as designed. The noise is not an alarming noise or a noise caused by a failure but simply just the workings of the machine. The only way this noise will go away is if the compressor is replaced.

"Dryer giving HE error again. Ran it, only 5-9 mph airflow out the back of the dryer. Gave HE error after 10 minutes. I took the whole dryer apart and its all clean. Cleaned a little lint off blower wheel but nothing major. Cleaned lint out of lint screen and also washed off lint screen. Ran for 25 minutes, no HE error. 25 mph of airflow out the back with the screen cleaned. Temps leaking at 180 now, before it was 205. If it gives the error again today, please order a control board."

"Customers supplied a few videos and has had many issues with intermittent error codes and dishwasher failure. Customer has had two errors in the last two weeks where is she get an LC recorded in the rinse section of the cycle. Today I had her run a customary cycle which ran for over 2 1/2 hours before the control board went dead and unit would not respond. It did this during the rinse cycle and I suspect overtime after the control board cools down it will give the same error as she has experienced in the past. I checked power at the plug at the power box and the control board and found power was still supplied but I could hear a loud hissing or boiling noise from the control board. I suspect one or more of the capacitors has failed internally. This customer is moving and taking her appliances with her she plans to be out of the home in three weeks. This unit would need control Board part number DD82-01337A. We have chased a few issues one of which Im certain will be fixed with the control board, the internal leak I have yet to see anything outside of mineral staining and residual water underneath the circulation pump DD82-01314A. ; saved tckt , states that autho needed"

"Tested dryer with vent disconnected and dryer is cycling heat good. But found that dryer is inside cubby and dryer vent appears to be broke/disconnected inside wall and clogged as when I lined up vent, dryer heat spiked and could feel hot air blowing inside house. Dryer vent will need to be fixed/cleaned. Dryer itself is working good as Im here."

I replaced the timer and made sure its working.

When I arrived the customer had the 2 lower spray arm metal guards sitting on the counter. He said he found them in the dishwasher a while ago before I came out the first time and forgot to tell me about them. I found today the heating element had popped out of the brackets and melted the bottom of the spray arm. It will need a lower spray arm. Please send the spray arm to the customer. He can replace it. Spray arm WD22X27724; states that autho needed

I replaced the timer and let run . The timer does advance.

I verified the operation. I tested the heater on the heat pump and it was bad. I replaced the heat pump. I ran it and its working good no leaks and heats.

There was a error code for the lid not locking. I found a service bulletin for this issue. I had to push down on the center of the top. Now the lid will lock and it will drain and spin. I cleared the error codes.

Found that power is going to board but when pushing UI buttons nothing responds. Control board is bad. Possible that UI is bad well but pretty sure its control board. Both parts show not in stock. If you can find control board order that and only quote him for control board.Control board 97018254; UI 97018246; saved tckt

Used control from last diagnosis now unit is running through complete cycle

Unit was giving a error code for the main board fail. This happened after a transformer blow on 4/3/22. Everything else on the unit is in great condition a good chance that the transformer blowing caused this issue especially because everything was running just fine before. After replacing board went through test mode and check error codes everything is running great and no error codes

Unit wouldnt go in to spin cycle would give a LE error code. Found in diagnostic that the hall sensor was bad. Replaced sensor and everything was running properly now. Did clean out the drain trap. Customer has never done it and asked if I would do it. There was a small build up of dog hair but the drain pump still was pumping good. No additional charge for cleaning of trap. ; used 1 6501KW2002A (HALL SENSOR) from stock