We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FSBL00
Near Mendota Heights, MN 55120
Nate
Job Details: 12/05/2022
"Water leaking in 3 places. Pinhole leak in line, a crack in another spot by filter, and the water valve. Replaced all 3 and no leaks now."
We serviced a
BOSCH DISHWASHER
Model SHX33A05UC /30
Near Minneapolis, MN 55408
Nate
Job Details: 12/05/2022
"Dishwasher smells. Found a ton of scum built up. Took apart sump assembly, cleaned all components out, pulled rear side of spray assembly out, cleaned out scum from behind it. Cleaned out drain line, seals, filter assembly. Smells much better now."
We serviced a
BOSCH DISHWASHER
Model SHX36L05UC/18
Near Minneapolis, MN 55422
Nate
Job Details: 12/05/2022
Water continually flows into dishwasher. Water valve was whistling too right before this started. Has a bad water valve. Quoted 245.95 after trip charge for valve. ; ordrd 1 00425458 (Water valve)
We serviced a
KENMORE REFRIGERATOR
Model 59672234200
Near Clearwater, MN 55320
Seth
Job Details: 12/05/2022
"I replaced the seal, handle and door seal. The fridge is now fixed"
We serviced a
TAPPAN REFRIGERATOR
Model TRS20WRHW1
Near Apple Valley, MN 55124
Delton
Job Details: 12/05/2022
"Replaced both crispers and transferred front carvers, tested and crispers slide in and out nicely. Refrigerator is working good."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA-01
Near Minneapolis, MN 55406
Delton
Job Details: 12/05/2022
"Replaced door switch, tested and door now opens and closes normally. Tested and all functions are working. Dishwasher is working good"
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA01
Near Eagan, MN 55121
Delton
Job Details: 12/05/2022
Found that thermistor is open and giving error. Replaced thermistor from the sump assembly that was preordered and will order new thermistor. Tested and dishwasher turns on and all functions are working. Dishwasher is working good.; pckd up 1 Dd32-00009a (Thermisor)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Eden Prairie, MN 55346
Adam
Job Details: 12/05/2022
Installed parts from last diagnosis. Tested unit multiple times. Unit is now working properly. W11394572 and W11394572 were installed.
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Minneapolis, MN 55437
Adam
Job Details: 12/05/2022
Installed parts from last diagnosis and now unit is working properly. Installed WD21X25732 and WD21X31904
We serviced a
KENMORE RANGE
Model 790.7050201
Near Minneapolis, MN 55448
Matt
Job Details: 12/05/2022
"Customer complaint is, NOT COOKING / NO HEAT, STOVE TOP WORKS JUST FINE. OVEN JUST WONT HEAT. Inspected and tested. Found the bake ignitor has failed.to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Eden Prairie, MN 55347
Adam
Job Details: 12/05/2022
Installed sump from last diagnosis. Motor wasnt working. Installed the new sump assembly and motor is working great. I got a few drips of water right from the start in the right front corner. Found a bunch of debris under the door seal cleared out best I could and unit still leaks a small amount. Ran unit multiple times. Last 4 times running unit wasnt leaking. If it continues to leak will need new sealBottom seal W10909089
We serviced a
KENMORE WALL OVEN++
Model 79048903000
Near Rosemount, MN 55068
Delton
Job Details: 12/05/2022
Cut out new wave guide/Mylar. Tested and microwave is heating and no sparks. Microwave is working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Hanover, MN 55341
Phillip
Job Details: 12/05/2022
Customer complaint was a Dishwasher fills with water but they cannot heat it wash the dishes. They said they dont hear the motor kick in. I started the dishwasher and the washer motor kicked in after filled but it was making abnormal sounds. I gave the customer a quote for the wash motor repair. I replaced the wash pump motor And put into diagnostics to reset any faults. Dishwasher is working perfectly. ; used 1 W11032770 (MOTOR/PUMP ASSM) from stock
We serviced a
GE DRYER
Model GTD45GASJ2WS
Near Rogers, MN 55374
Phillip
Job Details: 12/05/2022
"The customer complaint was the dryer is loud and squeaks. I verified the dryer is making noise. I pulled the dryer apart and found the front glides are worn away. I replaced the glides and vacuum out the duct housing. The dryer sounds good now. ; used 2 WE1M1067 (GREEN GLIDE), and 1 WE1M1067 (GREEN GLIDE) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.12833K310
Near Rogers, MN 55374
Phillip
Job Details: 12/05/2022
The customer complaint was the touch pad does not respond. I verified the control was not locked. It would not go into diagnostics. None of the buttons respond. The start and cancel do not respond but all the lights are on. I disconnected the user interface panel cable and plugged it back in. Its still not working. It would most likely need a new touch pad user interface W10850139. I gave a rough estimate of 540-600 for all. They will think about it and then call us back.
We serviced a
WHIRLPOOL RANGE
Model RF365PXDQ0
Near Saint Michael, MN 55376
Phillip
Job Details: 12/05/2022
The customer said the bake element failed. When they tried to replace the bake element they found one of the wire terminals was broken off. I put on a new terminal and installed the bake element. The bake element is working great. No other issues found.
We serviced a
BOSCH DISHWASHER
Model SHE43RL6UC/64
Near Minneapolis, MN 55439
Adam
Job Details: 12/05/2022
Call Smurf complaint was unit not draining. Removed drain hose and ran unit and was draining but it was weak. Removed filter and found it had a bunch of scrap and some glass. Cleaned out the pump and filter sump area and now unit is draining properly.
We serviced a
SAMSUNG DRYER
Model DVG45N5300W/A3
Near Blaine, MN 55449
Matt
Job Details: 12/05/2022
"Customer complaint is, DONT STOP SPINNING. Inspected and tested. Found the motor relay is stuck on and the dryer tumbles when the door is shut. Needs a new board, part number DC92-01896G. Installed new board and tested. Dryer is working great. Dryer is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1715LBB
Near Minnetonka, MN 55305
Adam
Job Details: 12/05/2022
"Customers complaint freezer getting hot then refreezing. Disassembled the back evap cover and found that some one has replaced the bimetal with some tiny none oe one and also the defrost timer must have been replaced because it calls for a 6hr and 21 min defrost and someone installed a 10hr and 30 min defrost. So that would cause this issue. Replaced parts with truck stock parts and now unit is working properly ; used 1 UET120 (DEFROST TIMER), and 1 WR50X60 (DEFROST LIMIT AND DEFROST EVAP0RATOR) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF2A
Near Elk River, MN 55330
Matt
Job Details: 12/05/2022
"Customer complaint is, NOT FILLING UP ENOUGH WATER/VERY LITTLE WATER. Inspected and tested. Found its filling with the correct amount of water, its just plugged up in the sump. I cleaned out sump and tested. Its still not getting good water pressure. Needs a new circulation pump, lower spray arm and all three door seal/gaskets. Installed new circulation pump, lower spray arm, bottom door gasket and splash shield kit. I didnt need the door gasket. Also the supply line was leaking at the valve, so I installed a new supply line and elbow. Tested and dishwasher is working great. Dishwasher is now fixed. ; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS), and 1 w10685193 (ELBOW) from stock"
We serviced a
GE DISHWASHER
Model GDT655ssj5ss
Near Plymouth, MN 55442
Phillip
Job Details: 12/05/2022
"Customer complaint was the dishwasher will not drain. I started the dishwasher and put it into a drain cycle. I did hear drain pump come on and have a quiet hum. I removed the drain hose and tried to blow into the hose but I was unable. I ran a drain snake through the drain hose, and I cleared a clog. I put it into a drain and now the dishwasher drained all the water out. I ran a firmware update and the dishwasher is working good."
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Elk River, MN 55330
Matt
Job Details: 12/05/2022
"Customer complaint is, SCRAPING SOUND WHEN TUMBLING. The front drum gasket is falling off. Installed new gasket that the customer had from previous company when it was under warranty and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
JENN-AIR REFRIGERATOR
Model Jfi2089aep
Near Plymouth, MN 55442
Nate
Job Details: 12/05/2022
70 in both sections. Compressor really hot. Condenser line cold. Compressor keeps overheating and shitting off. Evaporator has no frost.
We serviced a
MAYTAG DRYER
Model SDE305DAYW
Near St. Cloud, MN 56301
Seth
Job Details: 12/05/2022
From previous damage the bracket that holds the glide had been damaged by a screw. It broke off with weight. Schedule once you get autho; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model MBL1956KES
Near St. Cloud, MN 56304
Seth
Job Details: 12/05/2022
Frozen up inlet hose. I defrosted it and tested. It is no longer leaking.
We serviced a
KENMORE WASHER
Model 110.458624
Near Sauk Rapids, MN 56379
Seth
Job Details: 12/05/2022
Loud during spin makes a click. The rear main bearing has failed. I quoted repair but the customer prefers to replace it.
We serviced a
JENN-AIR WALL OVEN++
Model JJW9530DDS
Near Victoria, MN 55386
Adam
Job Details: 12/05/2022
"Unit would take a long time to get to temp. Put unit in a bake cycle and the bake element kicked on and heated but never switched to the broil element. Put unit to a broil mode and the broil element heated up fine. The control board has failed every thing else looked good besides the door gasket is worn out WP74009716. Control boardWPW10162386 gasket; ordrng 1 WPW10162386 (Gasket), ordrd 1 WP74009716 (Board)"
We serviced a
BOSCH DISHWASHER
Model SHE53T55UC/02
Near Minneapolis, MN 55408
Phillip
Job Details: 12/05/2022
Customer complaint is the dishwasher drain pump runs continuously and display e15. I pulled the dishwasher out and found water in the bottom. I ran the dishwasher and found water leaking down from the inlet housing. I found the housing nut inside was very loose. I tighten the nut and now it does not leak.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1715LBE
Near Minnetonka, MN 55305
Phillip
Job Details: 12/05/2022
"The tenant said for the last 6 months or so the refrigerator will randomly shut down and stop cooling . He said when it stops cooling he doesnt hear any sounds. He said then it will just start working. Today it was working fine for me. I tapped on the cold control a bunch and moved it up and down and it never shut off. I pulled it out and checked the plug and power cord. The cord was a little loose plugged into the outlet. I moved the plug to the lower receptacle. The customer said the light bulb was out and when he replaced it, it still wasnt working. He had a new bulb on hand. I screwed the new bulb in and the light came on. If the problem continues it could need the thermostat and defrost control. Timer 215846604Control 241537103"
We serviced a
FISHER PAYKEL++ WASHER
Model GWL11
Near Minnetonka, MN 55345
Phillip
Job Details: 12/05/2022
The customer said the washer would not drain. I vacuumed all the water out then removed the drain pump and hoses. I found some clothing fabric stuck in the drain hose. I cleared the obstruction and tested the washer 3 times. It filled and drains good.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW8
Near Sauk Rapids, MN 56379
Seth
Job Details: 12/05/2022
Not cooling wont start. Bad board was found part is on order. ; ordrd 1 WPW10312695 (Board)
We serviced a
GE RANGE
Model JB735DP2WW
Near St. Cloud, MN 56303
Seth
Job Details: 12/05/2022
I replaced the control and checked the major functionality. The range is now fixed.
We serviced a
MAYTAG DRYER
Model SDE305DAYW
Near St. Cloud, MN 56301
Seth
Job Details: 12/05/2022
Drum glides had failed. I replace them and tested. The drivers now fixed ; used 2 WP37001298DNS (GLIDE) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWW
Near Becker, MN 55308
Seth
Job Details: 12/05/2022
"Rack is hitting loose metal. The tub has fallen apart, it leaks and impedes lower rack usage. "
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Plymouth, MN 55446
Nate
Job Details: 12/05/2022
Giving F1 error. Diagnostics says to replace the main control board. Ordered *1* WPW10110641 from Sundberg. Coming back Friday to install. ; ordrd 1 WPW10110641 (Main control)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Eden Prairie, MN 55347
Adam
Job Details: 12/01/2022
Unit was spraying. Found unit would drain and fill but never would pump. Put unit in test mode and tried to get the motor to run but still wont. The motor is getting power just wont run.
We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near St. Cloud, MN 56304
Seth
Job Details: 12/01/2022
"Dented doors. Both doors are dented see pics please check with GE and have the panels,sent directly to the customer.; saved tckt"
We serviced a
FRIGIDAIRE RANGE
Model FGF368GSE
Near Rice, MN 56367
Seth
Job Details: 12/01/2022
Bad smell when using. Customers has been crafting and painting in the home I sent her some information about the VOCs. The range is working as designed.
We serviced a
KENMORE DISHWASHER
Model 6651584992
Near St. Cloud, MN 56303
Seth
Job Details: 12/01/2022
Water valve is leaking. Part is NLA. Dana please re-search and see if we can find a part. 3374621 Hard copper plumbing; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80H9930US
Near Saint Paul, MN 55102
Nate
Job Details: 12/01/2022
"Dishwasher is having multiple issues. E3 wash motor error, in test mode it wont circulate. Vane for waterwall is grinding, no obstructions. Motor for waterwall only works in reverse. Quoted bluebook for this repair of just waterwall components, and its expensive. Older Samsung dishwasher: "
We serviced a
WHIRLPOOL REFRIGERATOR
Model MISSING
Near Saint Paul, MN 55106
Nate
Job Details: 12/01/2022
"Child crying in house, no answer though. Land lord says there was a miscommunication with tenant: Has to reschedule. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
LG REFRIGERATOR
Model LFC21776ST/06
Near Apple Valley, MN 55124
Delton
Job Details: 12/01/2022
"Replaced rail, tested and door opens and closes but appears that new part is slightly different and may need both sides of rail to line up. But door is sliding in and out and freezer door is opening up fully. Is working good as im here.If problem continues the other side rail will need to be ordered 5218JA1009E"
We serviced a
LG WASHER
Model WM3270CW
Near Saint Michael, MN 55376
Matt
Job Details: 12/01/2022
"Customer complaint is, NOT DRAINING, OE CODE. Inspected and tested. Found the drain pump has failed. Also the drum has some extra movement in it when its spinning and is really loud. The spider support/bearing is in the beginning stages of failing. Customer approved putting a drain pump in anyway and is going take their chances with the noise. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Corcoran, MN 55340
Phillip
Job Details: 12/01/2022
The customer complaint is water is pooling down at the bottom under crispers. I looked over the work that was done. The foam on the evap cover is saturated. The drain is frozen over again. I advised the customer the cover should be replaced. Today I replaced the fresh food evaporator cover. I put into defrost and verified the heater comes on. The defrost drain was not plugged. I pubescent the defrost sensor closer to the evaporator. There were a few cracks in the plastic liner. I put some silicone glue over the cracks. I cleaned up all the water in the bottom. I raised the front feet just a little so the door can close tight. That will also help the water drain faster. I made sure energy saver is off. Temps are set to 0 and 38. I replaced the water filter for the customer and reset the reminder.
We serviced a
WHIRLPOOL REFRIGERATOR
Model IS25CFXTQ00
Near St. Cloud, MN 56304
Seth
Job Details: 12/01/2022
Icemaker continually vented water and would freeze up. Upon arrival and inspection I turn down the water source watched it cycled through one harvest cycle and saw no issues. The fridge is in a commercial environment and is being used heavily. I spoke with the contact and she authorized me to replace the icemaker. I replaced it and tested it. The refrigerator icemaker no longer leaks. Note this is a commercial environment no warranties labor or parts.; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
BOSCH DISHWASHER
Model SHX878ZD5N/01
Near St. Cloud, MN 56301
Seth
Job Details: 12/01/2022
E:15 error. I found water leaks due to an environmental issue. This dishwasher is not covered by the Bosch warranty.
We serviced a
KENMORE DRYER
Model 110.7094299
Near Minneapolis, MN 55437
Delton
Job Details: 12/01/2022
"Dryer board is bad and not keeping motor running.Dryness board 3976617; saved tckt , states that autho needed"
We serviced a
SAMSUNG DRYER
Model DV328AEW/XAA
Near Avon, MN 56310
Seth
Job Details: 12/01/2022
"Failed idler and broken belt were found. I replaced them and tested the dryer. It is now fixed.; used 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"
We serviced a
LG DRYER
Model DLGX3571V
Near Chaska, MN 55318
Adam
Job Details: 12/01/2022
Back heat duct had something melt to it. Customer wanted to make sure nothing was wrong with the dryer. Found the temps were normal and the vent out side was blowing over 20mph so great airflow. Looks like something must have gotten stuck on it and melted. Quoted customer to replace it. 5209EL1001E but she is going to try to clean it.
We serviced a
GE REFRIGERATOR
Model CFE29TSDCSS
Near Saint Paul, MN 55106
Nate
Job Details: 12/01/2022
"Nice and cold in freezer but warm in fresh food. Found the ff evaporator fan was dead. Replaced it, and only charged for part. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
ELECTROLUX WASHER
Model EIFLW55HIW0
Near Rogers, MN 55374
Phillip
Job Details: 12/01/2022
Customer complaint was water is leaking from the front of the washer. I open the door and look at the gasket and right away I found a big rip in the bottom front of the door gasket.Today I replaced the door gasket boot. I made sure the light was in and the water tube. I put a zip tie around the water tube. I started the washer to test for leaks. I saw no leaks today.
We serviced a
GE WASHER
Model GTW685BSL1WS
Near Osseo, MN 55311
Phillip
Job Details: 12/01/2022
"This was a new issue not related to the part I replaced. The customer said it worked after I replaced the part then went on vacation. When they came back and tried it, it would not finish the spin cycle. All the water drained out it just would not spin. I put into a test mode and it does spin. The drain pump is also working good. The active fault said it was not draining all the water out. I removed the board and the pressure hose from the board. I blew hard into the pressure hose. I found the hose was blocked. I cleared the pressure hose and hooked it back up. I tried the spin again and now its working good. I did not charge the customer today. If it continues it will need a new hose. Please quote for the parts and labor to replace the hose. Pressure hose WH41X26995"
We serviced a
WHIRLPOOL WASHER
Model WFW9450WW00
Near Becker, MN 55308
Matt
Job Details: 12/01/2022
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the filter was plugged solid. Cleaned out drain filter and tested. Washer is now draining and working great. Washer is now fixed."
We serviced a
SAMSUNG WASHER STACKED++
Model WF42H5000AW/A2 11
Near Saint Paul, MN 55104
Nate
Job Details: 12/01/2022
Not spinning out. Drains great. Found a bad bearing. Let Mark know it needs a new bearing assembly. Cost of repair is more than what the washer costs new.
We serviced a
GE REFRIGERATOR
Model GSE25GSHECSS
Near Dayton, MN 55327
Phillip
Job Details: 12/01/2022
The customer complaint was after the filter was replaced now water does not dispense from the door. I verified water is going to the fridge but water does not come out the filter head fast. I quoted the customer for the filter head assembly. I replaced the water filter head assembly. The water is working good now.
We serviced a
WHIRLPOOL DRYER
Model WED9450WW1
Near Becker, MN 55308
Matt
Job Details: 12/01/2022
"Customer complaint is, NOT DRYING. Inspected and tested. Bulkhead is packed full of lint. Dryer heat got up to 270F before it shut off. Airflow on outside of house is only 11mph and back of dryer is 26mph. The vent is really long and needs to be cleaned. Cleaned out bulkhead and dryer vent. Tested and dryer is heating great and cycling between 215F and 135F and airflow on outside of house is now 26mph. Dryer is now fixed."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Big Lake, MN 55309
Matt
Job Details: 12/01/2022
"Customer complaint is, Too hot// No temp control. Inspected and tested. I heated a glass of water 4 different times and it was heating normal. Microwave is testing good."
We serviced a
LG WASHER STACKED++
Model WM3170CW
Near Minneapolis, MN 55413
Nate
Job Details: 12/01/2022
"Not spinning. Found a bad hall sensor. Replaced, no LE error now. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Minneapolis, MN 55443
Nate
Job Details: 12/01/2022
Replaced internal drain between tub and drain pump. No leaks now.
We serviced a
LG WASHER
Model WM06242HW
Near Eden Prairie, MN 55347
Adam
Job Details: 12/01/2022
Unit is leaking even without running. Removed the top of washer and noticed the hot water valve was leaking also the cold water valve had hard water residue like it was leaking or about to. Changed out both valves now unit is working properly with out any leaks; used 1 5220fr2006hDNS (HOT VALVE) from stock
We serviced a
KENMORE DRYER
Model 79680272900
Near Eden Prairie, MN 55346
Adam
Job Details: 12/01/2022
Installed parts from last diagnosis then reassembled unit and tested. Unit is working great.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Eden Prairie, MN 55346
Adam
Job Details: 12/01/2022
Customers complaint unit will say door is open and the mechanism is laying inside. Found that the lidlock was busted and hanging. Also the lid lock bezel was damaged which helps holds it. Quoted customer for lid lock and bezel. Customer agreed to repair and rescheduled customer. ; ordrng 1 W11394572 (LID LATCH ASSY) and 1 W11394572 (Lid bezel)
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Champlin, MN 55316
Nate
Job Details: 12/01/2022
Drain pump is broken. Ordered new one. 203885. Sundberg. Coming back next week to install. ; ordrd 1 203885 (Drain pump)
We serviced a
ZLINE++ REFRIGERATOR
Model RFMW36
Near Minneapolis, MN 55419
Delton
Job Details: 12/01/2022
Found that the waterline was kinked behind refrigerator. I pulled out fridge and aligned hose and water is now coming out of dispenser and is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Champlin, MN 55316
Nate
Job Details: 12/01/2022
"Fridge has been running louder than normal. I put the unit into defrost and defrost works. But frost building up in freezer, the evaporator fan runs loud. And sometimes during the day even louder. Told customer that warranty doesnt cover sounds but this fan sounds sick. And its not circulating the air well. Ordered a new evaporator fan. Coming back Monday to install. ; ordrd 1 W11224591 (Fan freezer motor)"
We serviced a
SAMSUNG DRYER
Model DV45H6300GG/A301
Near Minneapolis, MN 55417
Delton
Job Details: 12/01/2022
"Found that there is power going to the board but then no response to user interface when pushing power, does nothing. No power to UI so the control board is bad but it is possible that the UI board is bad and wont know until new control board is installed. I informed customer of this and they will think about it and call back if they want to proceed. Both parts estimate is $862.21. If just control board $570.81 (see picture)Control board DC92-00669Y; UI DC92-01607B"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT13GRHW1
Near Saint Paul, MN 55104
Delton
Job Details: 12/01/2022
"Replaced evaporator motor, tested and fan is now running and moving air down to refrigerator. Refrigerator is cooling and working good."
We serviced a
GE REFRIGERATOR
Model GSE25GSHJCSS
Near Otsego, MN 55330
Phillip
Job Details: 12/01/2022
"Customer complaint was water dispenser slow from the door, it does not make ice and water was leaking from the back from the icemaker fill tube. I disconnected the water supply and verified the pressure is good. The pressure coming out the filter head is very slow. The filter is brand new and the customer tried a bypass but its still slow. With the customer permission, I bypassed the filter assembly. The water pressure is much better now. it took a while but the ice maker finally filled with water . I found no water leaking from the back. If they call back it will need a ice maker. WR30X10093. I quoted blue book. I will subtract 80.90 from ice maker price if they end up needing a ice maker."
We serviced a
WHIRLPOOL RANGE
Model WEE760H0DS0
Near Otsego, MN 55330
Phillip
Job Details: 12/01/2022
The customer complaint was oven does not bake and get up to temperature. I removed the bottom bake cover and found the bake element is broken. I called the customer and gave a quote. I replaced the bake element and preheated the oven to 350.
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DTI7
Near Minneapolis, MN 55426
Adam
Job Details: 12/01/2022
Unit isnt draining. Last time I was here we replaced the seal because it was breaking apart. Unit was draining properly before I left and now isnt. Looks like the drain hose is plugged ordering drain hose and motor just incase. My guess little pieces of the seal has built up. The drain hoses are so small on these units. Ordered 510852 hose and motor; schdld next appmnt for 12/6 TUE PM
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Saint Michael, MN 55376
Phillip
Job Details: 12/01/2022
"Customer complaint is the dishwasher went dead, and water is leaking. I connected the diagnostic tool and it said the board was tripped. I found the grommets around the heating element are deteriorating and water is leaking from the diverter tube. I gave the customer a quote for the heater and the diverter. Im ordering both parts from Sundberg. Diverter WD19X25278Heater WD05X23763; ordrd 1 WD19X25278 (MOTOR/PUMP ASSM) and 1 WD05X23763 (HEATING ELEMENT)"
We serviced a
KENMORE RANGE
Model 790.471094
Near Saint Paul, MN 55102
Delton
Job Details: 12/01/2022
"Found that terminal block was shorted along with power cord. Customer approved estimate. Replaced terminal block and power cord, tested and oven turns on and is heating and working good.; used 1 5304409888DNS (CORD BLOCK), and 1 CORD-4PRONGRANGE (84610 4 PRONG RANGE CORD) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2335TF3
Near Big Lake, MN 55309
Matt
Job Details: 12/01/2022
"Customer complaint is, FRIDGE FOODS ARE FREEZING & ICE DISP TOO FAST. Customer said some items in the back in the drawers are freezing. This is a new refrigerator to the customer, and its pretty full. Inspected and tested. FF compartment temperature was 36F and freezer was -1. The damper and thermistors test good. Refrigerator is testing normal. I advised customer on proper loading and making sure its not overfilled because that can cause things to freeze. The ice is dispensing normal, I cant slow it down."
We serviced a
KENMORE REFRIGERATOR
Model 79572063112
Near Rogers, MN 55374
Adam
Job Details: 12/01/2022
Customers complaint is unit is continuously giving out ice so they removed the paddle. Installed new paddle lever and tested multiple time. Its working great. Used ABH74279601.
We serviced a
WHIRLPOOL DRYER
Model WGD8200YW1
Near Dayton, MN 55327
Adam
Job Details: 11/30/2022
Unit was making a squeaky noise then went to a louder noise. Disassembled unit and found the idler had fallen apart.Tested unit and works great. Idler 279640 ; used 1 279640 (IDLER PULLEY) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS68EESB0
Near Minneapolis, MN 55444
Matt
Job Details: 11/30/2022
"Customer complaint is, NO COOL. Inspected and tested. Fans are running, but the compressor relay was just clicking. Installed new compressor relay and tested. Compressor came on and started cooling. Refrigerator is now fixed. ; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Mounds View, MN 55112
Matt
Job Details: 11/30/2022
"Customer complaint is, WASHER UNDERNEATH THE TOP DEVELOPING RUSTING AREA/RUSTING AREA ARE CREEPING UP. Inspected and found the washer top is rusting and paint is peeling off. Also the glass on the lid is coming apart from the frame. ; saved tckt"
We serviced a
DACOR++ RANGE
Model R5D305
Near Minneapolis, MN 55410
Nate
Job Details: 11/30/2022
"It was off. Turned off power to it and turned power back on and now it works great. They said it shut off after they had been doing a bunch of cooking on thanksgiving. Turkey and stuff. Theres a 1.5 inch hole in front of panel, heat is entering the control panel cavity via the hole. DW looked up the part to replace the panel, but its NLA. They will use as is."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHB00
Near Long Lake, MN 55356
Phillip
Job Details: 11/30/2022
"Customer said about a week later the fresh food section start warming up. The customer remove the panel and found the evaporator was frosted over again. I test the temp sensor, it did test ok but I replaced it anyways. The heater is testing good every time. I put it into defrost mode and the heater was drawing 3.6 amps. In the fault mode the light indicating 9 was on. According to the tech sheet that is a faulty defrost sensor. I do get 5 volts dc to the sensor. If the issue continues it has to be a main wire issue in the cabinet and its not repairable."
We serviced a
GE DISHWASHER
Model GDF520PSJ6SS
Near Osseo, MN 55311
Phillip
Job Details: 11/30/2022
The customer complaint was the dishwasher display is dead. I hooked up the Newfi tool. The tool has power but it wont connect to the app. When this happens it means a issue with the user interface. Today I replaced the use interface control. The dishwasher is working good now.
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near Blaine, MN 55449
Matt
Job Details: 11/30/2022
"Customer complaint is, WONT DRAIN & THE MOTOR NOT WORKING PROPERLY. Inspected and tested. Somebody else has worked on this dishwasher and its in rough shape. Theres connecters that arent even plugged in. The heating element bushings are almost gone, the middle rack is falling off, the top silverware rack is bent and hitting the top spray arm. The boards arent communicating properly and the display will just go dead. When it is staying on, the board is not turning on the pumps. This dishwasher would almost need to be completely rebuilt to fix. This dishwasher is not worth fixing and needs to be junked. ; saved tckt"
We serviced a
KENMORE DRYER
Model 110.977277
Near Otsego, MN 55330
Phillip
Job Details: 11/30/2022
The customer complaint was the dryer would not heat for long. The customer cleaned the blower housing and made sure it vents. I ran the dryer for a while and found the gas coils not cycling the valve open.I replaced the gas coils. Its cycling good now. ; used 1 5303931775 (GAS VALVE COIL KIT (NEW STYLE)) from stock
We serviced a
LG WASHER
Model WT7305CW
Near Bloomington, MN 55425
Nate
Job Details: 11/30/2022
Not turning on. Found the spring for the start button was compressed. I adjusted it and now the touchpad responds great. Works great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM03
Near Ramsey, MN 55303
Matt
Job Details: 11/30/2022
"Customer complaint is, ICEMAKER / DISPENSER ISSUESICE MAKER IS DRIPPING INTO ICE BIN & CREATING AN ICE BLOCK. Inspected and tested. Found the ice maker was cracked and leaking. Installed new ice maker and tested. Ice maker cycled and filled with water and no more leaking. Ice maker is now fixed. ; used 1 W10884390 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD9550WR2
Near Eagan, MN 55122
Delton
Job Details: 11/30/2022
Found that idler wheel is squealing loudly. Also customer said that sometimes dryer wont turn on when pushing power. I checked wires and all is secure. Dryer turned on and all buttons are working as im here. Customer approved estimate to replaced idler wheel. Tested and dryer now runs quiet and is cycling heat good.; used 1 279640 (ROLLER) from stock
We serviced a
MAYTAG DRYER
Model MGDC300XW0
Near Medina, MN 55340
Adam
Job Details: 11/30/2022
Unit wouldnt heat was customer complaint. Removed beep hole to watch the igniter. The igniter never lit. Tested igniter and tested good. Removed the back cover and found the high limit thermostat burnt out. 279769. Quoted then replaced thermostat and reassembled unit. Tested and unit is working properly. Installed 279769 from trucks stock; used 1 279769 (THERMOSTAT 2 WIRE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FSBL00
Near Mendota Heights, MN 55120
Nate
Job Details: 11/30/2022
"Leaking from valve, and two sections of waterline. Replaced one jon guest fitting and some short sections of waterline. Also needs valve. ; used 1 Fitting3 (1/4' JG CONNECTOR) from stock, ordrd 1 W10822681 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Plymouth, MN 55447
Adam
Job Details: 11/30/2022
Customers complaint is unit not drying well on plastic cups and plates. Customer said unit does dry ceramic and glass kitchen wear. Put unit and test mode. Tested unit multiple times. Heater and fans working properly. Also no error codes. Informed customer that unit is working properly. These units with the plastic tub dont do a great job drying. Gave customer some pointers on how to make it dry more efficiently
We serviced a
LG DISHWASHER
Model LET7774ST
Near Burnsville, MN 55337
Delton
Job Details: 11/30/2022
"Replaced drain pump, tested and dishwasher now drains fully and no more errors. Dishwasher is working good."
We serviced a
ELECTROLUX DRYER
Model EFME627UIW0
Near Wayzata, MN 55391
Adam
Job Details: 11/30/2022
Dryer was leaking water from inside from the steamer. Found that even when the unit was unplugged the steamer was still spraying water. The water valve had failed on the dryer. Customer doesnt use the steam feature so they were ok with just unhooking it. So unhooked the hose for the dryer and just used the one use for the washer. Tested both units for leaks Everything is working great
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX7
Near Roseville, MN 55113
Nate
Job Details: 11/30/2022
"Dishwasher not draining. Sucked all the water out. Some major restrictions. I unlooped the drain lines and sucked more water through. Made sure the drain line isnt pinched behind drawers. Got debris out, drains great now. For both drawers."
We serviced a
GE DISHWASHER
Model GDT665SMN0ES
Near Elk River, MN 55330
Matt
Job Details: 11/30/2022
"Customer complaint is, STARTS DRAINS WATER AND THEN TURNS OFF. Inspected and tested. Found a seed in the air gap on the counter. Removed seed and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFD
Near Elk River, MN 55330
Matt
Job Details: 11/30/2022
"Customer complaint is, ERROR CAME BACK WHILE BAKING, F050. Inspected and tested. I cant get the range to error out while Im testing. Wiring and switches all test good. Tech sheet says to replace the power board and door switch. Installed new power board and door switch. If error comes back the last thing to replace would be the door lock motor, part number 5304528973."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Otsego, MN 55330
Phillip
Job Details: 11/30/2022
Complaint is the dishwasher will not wash and gave fault code. The fail was for not draining but it drains fine. After it fills the wash motor just hums.TodY I replaced the wash pump motor. I could see inside of it . The mesh filter came loose and was jammed up inside. The dishwasher is working good.
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Elk River, MN 55330
Matt
Job Details: 11/30/2022
"Customer complaint is, PRESS START BUT WONT START, IT SENSES THEN LID UNLOCKS. Inspected and tested. Customer had water shut off. Turned water on and ran washer through diagnostics and everything was working, but in a spin its really loud. The gearcase is failing. Customer is just going to use as is for now and will probably replace it."
We serviced a
MAYTAG DRYER
Model MADC200XW0
Near Farmington, MN 55024
Delton
Job Details: 11/30/2022
"After 2 cycles motor gets too hot and shuts off and wont start again until it cools off. Appears to be bad new motor i replaced last time. I replaced motor, ran test and dryer is running and working good as im here. Dryer is venting outside good.; used 1 279827 (MOTOR) from stock"
We serviced a
LG REFRIGERATOR
Model LMXS27626S/00
Near Elk River, MN 55330
Phillip
Job Details: 11/30/2022
"The customer complaint was the ice door flap is stuck open. I took the dispenser apart. I found the bracket that bolts the left side of the door flat arm is loose. The mounting stem on the left door is broken. The only repair would be to replace the whole left door.The door is ADD73996015.The labor code was L14; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5820SW0
Near Saint Bonifacius, MN 55375
Adam
Job Details: 11/30/2022
Customers complaint unit wasnt always spinning out clothing. Put unit in a spin and noticed it going slower then normal and when I stopped the unit It stopped really quick. Looks like the clutch is going out so the brakes are slowing down the unit. My truck stock part was missing the correct spring. Ordered part and rescheduled. W10820043; ordrng 1 W10820043 (CLUTCH & BRAKE/DRIVE ASSM)
We serviced a
FRIGIDAIRE WALL OVEN++
Model FGEW3065KFB
Near Chaska, MN 55318
Adam
Job Details: 11/30/2022
Installed hidden bake element from last diagnosis once out can definitely tell it was burnt out. Installed new one reinstalled oven. Tested and now unit is working properly. Set clock and now back to normal. Installed 318601604 bake element
We serviced a
LG DRYER
Model DLEC888W
Near Minneapolis, MN 55414
Nate
Job Details: 11/30/2022
"Not running. Motor is seized up, and blower wheel and impeller are damaged. N15 labor. 4681EL1009C , MER48344501 MER48344701 Coming back to install. ?; ordrd 1 4681EL1009C (Motor) and 1 MER48344501 (Blower wheel) and 1 MER48344701 (Motor blower impeller)"