Service History 101 - Omega Force Appliance Repair

We serviced a

ELECTROLUX MICROWAVE

Model ew30so60qsdy

Near Eagan, MN 55123

Delton

Job Details: 06/15/2023

"Im getting power to main board but no power but nothing is turning on. I called PW and appears to be the Power Unit board that is bad, I can hear it ticking. But not %100 on if it is the power unit or the main board that is bad.Please search for and order both parts but quote for th more expensive part (main board). Both parts show not in stock.Main board 53045071125304518633; power unit 5304507112; saved tckt"

We serviced a

LG REFRIGERATOR

Model LNXC23726S

Near Lakeville, MN 55044

Delton

Job Details: 06/15/2023

"Freezer is not getting as could as it should, ice cream is soft, measured 25 degrees in Freezer. Control board has 2 blink error whihch shows compressor piston problem (see picture). Likly a standard LG compressor failure.Looks like this is still under the LG 5 year sealed system warranty. I informed customer to see if LG will do anything for them.Otherwise can we contact customer and give an estimate for us to do a sealed system repair.; saved tckt"

We serviced a

AMANA RANGE

Model AGS5730BDQ

Near Eagan, MN 55122

Delton

Job Details: 06/15/2023

"Customer says intermittently, that the bake will reset once it preheats as if you just had hit bake and the range is waiting for you to set temperature and hit start. So it will stop. I tested oven at 425 degrees and i could not replicate this happening but customer says it happens almost every time when using the oven.Based on what customer is telling me is that the control board is the issue as that is the only thing turning on/off bake.Control board part# 74010979 shows NLA. Customer said it started happening after i replaced the igniter. Not sure how you want to handle this since part is NLA. Is option to pull part and repair? See if part can be found and give customer estimate?; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADH2

Near Mendota Heights, MN 55118

Delton

Job Details: 06/15/2023

Dishwasher not draining. Found that there was debris stuck in drain pump. Also found that there was no high loop and appears that dishwasher was backfilling water. Customer showed me that there is water underneath sink that has been leaking as the bottom cabinet is warped and wet. Removed debris and added high loop. Ran diagnostics test and all fucntions are working good with no errors.Leaking is not coming from dishwasher. No leaks when dishwasher drained underneath sink. I ran water into sink and did not see any leaks. Customer will keep an eye on sink and see where the leak is coming from.Customer approved to charge card on file and send email copy to customer.; O-emld tckt

We serviced a

GE REFRIGERATOR

Model GFE26JEMTFDS

Near Big Lake, MN 55309

Seth

Job Details: 06/14/2023

"The freezer is frosty and not maintaining temp. When I arrived it was working great. I looked and found no errors or issues. The history showed normal defrost cycles. Made sure the condenser was clean which it is and the seal is good."

We serviced a

GE DRYER

Model DRSR483GG7WW

Near Maple Grove, MN 55311

Phillip

Job Details: 06/14/2023

Today I replaced the motor and blower wheel. The dryer runs good and heats good .

We serviced a

HAIER REFRIGERATOR

Model QHE16HYPAFS

Near Big Lake, MN 55309

Seth

Job Details: 06/14/2023

Replaced the main control board and the inverter board. The unit begin cooling right away. the fridge is now fixed.

We serviced a

LG REFRIGERATOR

Model LRFVS3006D/02

Near Eagan, MN 55122

Delton

Job Details: 06/14/2023

Replaced control board and craft ice maker tested and ice maker cycles and fills. Refrigerator is working good.

We serviced a

ASKO++ DISHWASHER

Model DBI664

Near Shorewood, MN 55331

Adam

Job Details: 06/14/2023

Units start button not operating. Verified complaint all buttons work but the apart button. Doesnt make a clicking noise like its pressing the switch on the board. Disassembled and removed the board. Compared to the new one you can tell the spring or what ever makes the contact is broken. Replaced the UI board and reassembled. Tested all functions and working properly.

We serviced a

GE DISHWASHER

Model DDT700SGN8BB

Near Big Lake, MN 55309

Seth

Job Details: 06/14/2023

I installed the door switch. I tested the new switch and checked for software updates. The dishwasher is now working as designed.

We serviced a

LG DRYER

Model DLEX2650R

Near Eden Prairie, MN 55346

Adam

Job Details: 06/14/2023

Unit not heating. Installed new high limit then reassembled. Tested unit and now heating properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Shakopee, MN 55379

Adam

Job Details: 06/14/2023

Installed valve from last diagnosis. Reassembled unit and tested multiple times. Unit is working properly with out leaks

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY7H

Near Plymouth, MN 55446

Phillip

Job Details: 06/14/2023

"The ice maker will run a cycle but it never stopped to fill, it just kept rotating. I quoted for the ice maker and then replaced the ice maker. The new ice maker filled.

We serviced a

GE REFRIGERATOR

Model 18BASORWH

Near Minneapolis, MN 55405

Nate

Job Details: 06/14/2023

"Water is leaking between the fresh food and freezer sections. Took everything apart, found no blockage on freezer side, but the drain going through bottom of freezer and out the back down to the evaporator drain pan was clogged. I steamed everything out, now it drains great all the way down to the drain pan. Dried up the water that had gone down to the bottom of the fridge, where it was leaking out."

We serviced a

LIEBHERR++ REF BUILT IN++

Model CS2060

Near Apple Valley, MN 55124

Delton

Job Details: 06/14/2023

"Added the missing magnet and it is secure and freezer recognizes door is shut. Refrigerator is cooling, making ice and working good."

We serviced a

LG DISHWASHER

Model LDS4821ST

Near Minneapolis, MN 55405

Nate

Job Details: 06/14/2023

Pulled out dishwasher and found the case break where the float is, all full of junk. Cleaned it out, so that float isnt all gummed up.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Savage, MN 55378

Delton

Job Details: 06/14/2023

"replaced hinges and console. Tested and dishwasher door opens and closes normally.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Osseo, MN 55311

Phillip

Job Details: 06/14/2023

The customer said it was not washing. I replaced the actuator today. I ran the calibration then started a normal cycle. The unit is operating great.

We serviced a

UNKNOWN RANGE

Model SF395LEEQ

Near Minneapolis, MN 55405

Nate

Job Details: 06/14/2023

Replaced bad bake ignitor and cleaned rear left burner which wasnt igniting. Now oven ignites and heats up to 350 great and rear burner ignites great.

We serviced a

UNKNOWN DRYER

Model DHDSR46EG6WW

Near Minneapolis, MN 55414

Nate

Job Details: 06/14/2023

"Knob just spins on shaft. Can see someone installed a new knob but didnt remove old metal sheath from selector switch shaft, before putting on new knob. So now the shaft is all worn down. Quoted for new selector switch. Replaced switch, now start works great.

We serviced a

MAYTAG DRYER

Model MGDX500XW0

Near Minneapolis, MN 55420

Delton

Job Details: 06/14/2023

"Found that the idler wheel is worn out and creating loud screeching. Customer approved estimate. Replaced idler, tested and dryer now runs quiet and is cycling heat normally. Dryer is working good.

We serviced a

LIEBHERR++ REFRIGERATOR

Model RU510

Near Minneapolis, MN 55419

Delton

Job Details: 06/14/2023

"Replaced evaporator fan, tested and refrigerator no longer has errors and is cooling and working good."

We serviced a

KENMORE DISHWASHER

Model 665.14573N611

Near Hopkins, MN 55305

Adam

Job Details: 06/14/2023

Customers complaint unit leaking. Started unit. Removed the kick plate and watched for leaks nothing is leaking underneath and no signs of ever leaking has a layer of undisturbed dust. Customer said it was more to the front. I found the bottom spray arm wasnt rotating. It spins freely and not blocked. Can hear the water coming out but can hear it not spin and when you open water is still coming out but not moving. Top one does move. Let customer I cant get it to leak customer was there watching the whole time. Couldnt get unit to leak with 30 minutes of running. Explained that the spray arm isnt moving. Looked at the lower spray arm doesnt look plugged but looks like it might be coming separated. He was going to get a a spray arm and try. L

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Minneapolis, MN 55408

Nate

Job Details: 06/14/2023

"Touchpad sporadically working. Touch pad is top replaced part, and its for this issue. Quoted for new one. installed it, works great.

We serviced a

GE RANGE

Model JBP82S0F2SS

Near Otsego, MN 55330

Matt

Job Details: 06/14/2023

"Customer complaint is, OVEN DOESN'T GET TO THE RIGHT TEMP. Inspected and tested. Temperature sensor tested good. Broil element is working. Found the bake element has failed. Installed new bake element and tested. Oven is working great. Oven is now fixed."

We serviced a

AMANA DRYER

Model NGD7500VW2

Near Rogers, MN 55374

Matt

Job Details: 06/14/2023

"Customer complaint is, SQUEALING. Inspected and tested. Found the idler pulley is seizing up and squealing. Customer approved repairs. Installed new idler pulley and vacuumed out bulkhead. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

BOSCH DISHWASHER

Model SHU43C07UC/14

Near Champlin, MN 55316

Matt

Job Details: 06/14/2023

"Customer complaint is, HEARD A LOUD NOISE AND THEN SMELLED BURNT METAL SMELL. Inspected and tested. Found the board is fried. Customer declined repairs."

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Buffalo, MN 55313

Seth

Job Details: 06/14/2023

The plastic handle broke. I replaced it. The dishwasher is now fixed.

We serviced a

GE LAUNDRY CENTER++

Model GUD24ESSM1WW

Near Buffalo, MN 55313

Seth

Job Details: 06/14/2023

Pop noise then it stopped tumbling. The belt popped off. I inspected the idler and belt then re-installed the belt. The unit is now fixed.

We serviced a

LG WASHER

Model WM4270HWA

Near Minnetonka, MN 55305

Adam

Job Details: 06/14/2023

Unit giving unbalance load code and making noise. Customer had a load in unit when I arrived and just started spin. Heard the noise. Sound like something rubbing. Removed the back and checked the rotor bolt which is good and snug. Tested unit to finish spin. Unit did take a bit to get balanced and was shaking good. Once it amped up rpms and leveled out properly and spun out perfectly. Clothing is rung out.She said when she got the unbalance load there was rug in there. That even on a new unit can give a uneven load code. Customer this time had clothing and towels mixed so it was an unbalanced load. Explained that they should try to towels with towels and shirts with shirts to balance equal weight when its wet. Customer is going to think it over and test it and let us know.

We serviced a

KENMORE RANGE

Model 362.75321

Near Saint Michael, MN 55376

Phillip

Job Details: 06/14/2023

The customer said the oven is not reaching temp. I turned the bake on and waited 2 minutes. The oven bake ignitor glows but never gets hot enough to let gas in. The ignitor is weak. I gave the customer a quote for the repair. I replaced the bad bake ignitor. The oven is heating up good now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrx986sihz01

Near Mahtomedi, MN 55115

Delton

Job Details: 06/14/2023

LED lights will not turn on intermittently and at times it will turn back on itself or customer has to pop breaker. Also the water will intermittently dispense by itself or not work at all. Ice auger works but when use it water i can heat the main water valve behind fridge activate but the internal dual valve has no power. There is a service bulletin to replace the LED board for this issue. Also since there is no power appears that control board is bad. Would need to get autho and the following parts:Signal water valve W10865826; Dual water valve VWPW10341329; LED board W10830288; Control board W10843055;; schdld next appmnt for 6/26 MON PM

We serviced a

GE RANGE

Model CHS950P2M3ST

Near Monticello, MN 55362

Seth

Job Details: 06/14/2023

This range has a bent chassis. The doors hit when they close the console is buckled. The side panels were buckled and bent. The unit is beyond repair no fix is possible.; saved tckt

We serviced a

LG WASHER STACKED++

Model WM8100HVA

Near Maple Grove, MN 55369

Phillip

Job Details: 06/14/2023

The middle washer leaks when it drains. I got behind the washer and removed the rear panel. The washer is leaking from the drain hose. The dryer may need to be removed and the front will have to come off. ; ordrd 1 5215ER2002W (Drain hose)

We serviced a

SPEED QUEEN DRYER

Model ADGE9BGS113TW01

Near Saint Paul, MN 55108

Delton

Job Details: 06/14/2023

"Idler wheel worn out and belt slipped and got stuck on idler wheel and burnt out. Looks like these parts were replaced by NE few months ago?I replaced idler pulley and belt, tested and dryer is tumbling and heating. Dryer is working good.I called contact and let him know that its fixed and office will decide costs for parts and maybe labor?Office: decide on what you want to bill out and if parts are covered?; used 1 661570V (BELT), and 1 WP37001287 (IDLER) from stock, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model NOTAVAILABLE

Near Saint Paul, MN 55108

Delton

Job Details: 06/14/2023

"Found that the motor coupler broke and not spinning transmission. Also agitator dogs are worn out. Customer approved estimate to charge card on file.Replaced motor coupler and dogs. Tested and washer now agitates and drains/spins. Washer is working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 80040 (DOGS), and 1 285753A (DD COUPLER) from stock, states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model KLBH031ATE

Near Otsego, MN 55301

Matt

Job Details: 06/14/2023

"Customer complaint is, WATER LEAKING FROM UNDER FRIDGE. Inspected and tested. Freezer temperature was 2F and FF was 39F. Found the flow meter is cracked and leaking. Needs a new flow meter part number 60148-0001701-01. I cant find this part. Dana can see if you can find this part. I have no idea who makes this refrigerator either. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Elk River, MN 55330

Matt

Job Details: 06/14/2023

"Customer complaint is, ICEMAKER NOT WORKING IN FRZ. Inspected and tested. Freezer temperature was 11F, but customer had removed some stuff before I got here and had the door open. I tried cycling the ice maker, but nothing happened. I removed the ice maker and it was full of cubes and looked like it was jammed. I cleaned out all the cubes and reinstalled and ice maker cycled, but did not fill with water. I cant get the ice maker to cycle by jumping it. I can get the water valve to turn on and start filling by jumping the valve. The ice maker has failed. Quoted customer $370. to install new ice maker part number W10884390. Customer approved repairs. I dont have this ice maker in stock and its not in stock and Ive had it on back order from Sundberg for over 3 months. Dana can you find me this ice maker and reschedule with the customer. ; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model D5554

Near Minneapolis, MN 55436

Nate

Job Details: 06/14/2023

"Top rack isnt cleaning well. Found the connector on the spray arm for the top rack had come off. I reconnected it making sure the clips are clipped in right. Also, middle rack sometimes doesnt want to release and slide out without a hitch. I used some grease to grease the connector the middle rack attaches to. Now it slides out nicely. If it has issue again in future with it catching, would need to order the two parts for the middle rack in attached photos. Everything works great now though. I put a large measuring cup on top rack and it didnt fill with water. Needs sprayer tube guide 8079113-77. Spoke with Asko tech support and they said this does affect how the water sprays through the top spray arm. I made sure there was no blockage in the elbow attached to the spray arm. JR can you please call customer with quote for new sprayer tube guide? Please note there was no trip charge paid for today. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LMXC23796S/00

Near Lino Lakes, MN 55038

Phillip

Job Details: 06/14/2023

The customer said 2 hours after I left they got the e rf error code on the display. They said its cooling. They reset power and it came back. It happen about 4 times. He said it has not happened sines 4 oclock yesterday. The rf error is the fresh food fan not working. Today it was working fine. The fan does make a rubbing sound and a couple times it delayed turning back on but it does come on. I gave the customer a quote of 243.12 for replacing the fan. The customer wants to wait and see if it happens again. I created a estimate. ; states that autho needed

We serviced a

GE REFRIGERATOR

Model GNS23GGHBFWW

Near Dayton, MN 55327

Phillip

Job Details: 06/14/2023

The freezer evaporator fan was not working. Today I replaced the fan but it was still not working. Just in case this were to happen I preordered a control board last visit. I replaced the main board and now the fan works. The price for the board was the same as the fan. ; used 1 Wr55x23924 (Main control) from stock

We serviced a

LG REFRIGERATOR

Model LDCS24223S/01

Near Clear Lake, MN 55319

Seth

Job Details: 06/14/2023

Ice maker leaks. The ice maker has failed. I quoted a replacement they will let us know if they want to move forward.

We serviced a

LG REFRIGERATOR

Model LFXC22526S/10

Near Rogers, MN 55374

Phillip

Job Details: 06/14/2023

The customer was concerned because there was white film around the ice chute and dispenser. I found the water filter was not installed correctly and so water was not filtered. I installed the filter for the customer and changed out the air filter. I advised its normal to get some white film but it should be better now.

We serviced a

LG WASHER

Model WM8100HVA

Near Medina, MN 55340

Adam

Job Details: 06/14/2023

Not draining and pump making loud noise. Verified complaint. Disassembled unit to get to pump. Removed drain pump and found the propeller was busted. Didnt find any debris inside to cause it to break or any damage to the propeller besides it fallen off. Installed new drain pump. Then reassembled unit.

We serviced a

WHIRLPOOL WASHER

Model LSQ9659PW1

Near Otsego, MN 55330

Matt

Job Details: 06/13/2023

"Customer complaint is, NOT SPINING. Inspected and tested. Found the drain pump had a piece of fabric in it. I tried removing and couldnt. Customer approved repairs. Installed new drain pump and tested. Washer is working great. Washer is now fixed.

We serviced a

GE REFRIGERATOR

Model GTS16DTHCRWW

Near Albertville, MN 55301

Phillip

Job Details: 06/13/2023

The evaporator fan was not working. I replaced the fan motor and grounded it. I tightened the fan blade so it wouldnt slide. It working good now.

We serviced a

WHIRLPOOL DRYER

Model LGQ8858JQ0

Near Rogers, MN 55374

Phillip

Job Details: 06/13/2023

"The dryer drum was very hard to turn. I found the belt was not installed correctly. The idler pulley was the old style and the rollers were the old style. I quoted for the new rollers, idler and belt repair kit. I replaced the parts and vacuumed all the lint out the dryer and the duct. The dryer sounds good and air flow is good.

We serviced a

GE DRYER

Model GTD84ECSN1WS

Near Sartell, MN 56377

Seth

Job Details: 06/13/2023

Dryer does not tumble. I replaced the failed belt.

We serviced a

AMANA RANGE

Model ARTC7600WW

Near Rogers, MN 55374

Phillip

Job Details: 06/13/2023

The customer said that at random times the FO appears on the display. If she presses cancel the FO goes away. Per the tech sheet its a issue with the controls. I inspected the wires and connectors. The connections and boards looked ok. The wires at the terminal block look ok. None of the boards are available anymore. I told her to just keep using it and its safe to use.

We serviced a

LG REFRIGERATOR

Model LRTPC2031NI

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/13/2023

"Leaking, The fridge leaks when it is defrosting. The relay is bad on the control board as well the compressor did not shut off when I put the fridge into forced defrost. The drain hose does not produce water but instead the water leaks from the body of the fridge on the RH side midway back. The drain hose has failed in the insulation the board is NLA.

We serviced a

LG REFRIGERATOR

Model LFC24770ST/02

Near Edina, MN 55435

Delton

Job Details: 06/13/2023

Replaced water valve and defrosted ice fill tube. Tested and ice maker cycles and fills. Ice maker is working good.

We serviced a

LG WASHER

Model WM3997HWA

Near Elk River, MN 55330

Matt

Job Details: 06/13/2023

"Customer complaint is, STOPPED DRAINING. Inspected and tested. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Washer is draining great. Washer is now fixed.

We serviced a

KENMORE DRYER

Model 110.7691269

Near Brooklyn Center, MN 55430

Nate

Job Details: 06/13/2023

Found tons of charred lint in the dryer. Ran the dryer after vacuuming a bunch of lint out and discovered it has a bad motor. It hums and buzzes. Needs new motor and blower assembly. Quoted for new motor. Would possibly need new blower wheel too He will think about it and call us.

We serviced a

BEKO++ REFRIGERATOR

Model BFBF301SSSIML

Near Minneapolis, MN 55409

Delton

Job Details: 06/13/2023

"Found that the defrost drain was clogged with dust and gunk which caused freezer evaporator drain to freeze over. I cleaned out drain and defrosted drain and now drains into drip pan, no longer leaks. Refrigerator is working good."

We serviced a

AMANA DISHWASHER

Model ADB1100AWW3

Near Mounds View, MN 55112

Nate

Job Details: 06/13/2023

"Not draining. Took apart drain pump and removed a large nut, looked like a walnut from it. Now it drains great. Ran it and made sure it cycled and drains awesome now."

We serviced a

LG REFRIGERATOR

Model LRFXS2503S

Near Saint Paul, MN 55108

Delton

Job Details: 06/13/2023

When i got here the temperature inside refrigerator was 36 according to their thermometer. This place is a business and the cafeteria fridge used by a lot of people. I checked evaporator and has full frost pattern. Evaporator fan is running and fresh food section is getting airflow. Refrigerator is cooling and working good as im here.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Minnetonka, MN 55305

Phillip

Job Details: 06/13/2023

The dishwasher will run for a few minutes then stops and beeps. I found the dishwasher was full of water and it would not drain when I put into a drain. The drain pump hums but does not pump the water out. I sucked the water out and removed the drain pump. I found a chunk of ceramic stuck in the drain pump. Now it drains good and washes.

We serviced a

WHIRLPOOL DRYER

Model WGD9300VU0

Near Wayzata, MN 55391

Adam

Job Details: 06/13/2023

Unit wont heat. Will tumble. Checked all setting still nothing. Disassembled to get to the thermostat and tested all of them. Found the thermal fuse blew. Installed part then tested. Unit is now heating properly. Also checked the air flow was 18 mph outside.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Minnetonka, MN 55345

Adam

Job Details: 06/13/2023

Installed new sump and motor assembly from last diagnosis. Reassembled unit then tested multiple times for leaks. Triple checking. Everything is operating properly.

We serviced a

MAYTAG DRYER

Model MDE7400AYW

Near Saint Paul, MN 55103

Delton

Job Details: 06/13/2023

Found that timer is bad and the pull to start on timer is now sending power to start dryer. I left message with owner to call office if they want to proceed with repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Minnetonka, MN 55345

Adam

Job Details: 06/13/2023

Installed new sump and motor assembly from last diagnosis. Reassembled unit then tested multiple times for leaks. Triple checking. Everything is operating properly. Put a cleaning tablet customer had and started unit. Unit has a smell from sitting.

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Minneapolis, MN 55427

Phillip

Job Details: 06/13/2023

The customer said all buttons dont work and it was totally dead. I replaced all 3 parts . I have turned it on and off 5 times and ran it for 3 minutes then off and back on another 5 times. All buttons are working and it responding great. Wires look fine and connections look fine.

We serviced a

LG DRYER

Model DLEC888W

Near Minneapolis, MN 55408

Nate

Job Details: 06/13/2023

"Running really loud. Sounds like metal on metal. Took stacked dryer apart, cleaned out lint from filter and rear area. Ended up removing an underwire that was stuck between the rear of the drum and the heater cover panel. Runs quiet now."

We serviced a

KITCHENAID TRASH COMPACTOR

Model KUCS03FTPA2

Near Chanhassen, MN 55317

Adam

Job Details: 06/13/2023

Unit is stuck in the down position. Tipped unit over. And found one of the gears is busted. Installed gear kit. Reassembled then tested unit is now working properly.

We serviced a

GE RANGE

Model CGS990SET2SS

Near Minneapolis, MN 55408

Nate

Job Details: 06/13/2023

"Installed new bottom oven kit. Ran and the oven ignites good and heats well.

We serviced a

MAGIC CHEF RANGE

Model 3458XVB

Near Ramsey, MN 55303

Matt

Job Details: 06/13/2023

"Customer complaint is, OVEN NOT HEATING UP. Inspected and tested. Found the bake ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.

We serviced a

KENMORE RANGE

Model 790.3271341

Near Shorewood, MN 55331

Adam

Job Details: 06/13/2023

Unit sometimes not igniting. Tested found one on the right front had a harder time lighting and few flames were off. Removed burner caps and grates. I cleaned and brushed igniters and burners. Cleaned up everything then tested everything is lighting good and burning properly

We serviced a

WHIRLPOOL DRYER

Model WGD94HEXW1

Near Saint Michael, MN 55376

Matt

Job Details: 06/13/2023

"Customer complaint is, NOT HEATING. Inspected and tested. Found the thermal fuse was blown. Customer approved repairs. Installed new thermal fuse and cleaned out bulkhead. Tested and dryer is heating great and cycling between 235F and 100F. Airflow on outside of house is 20mph. Dryer is now fixed.

We serviced a

LG REFRIGERATOR

Model LFXC24726D/01

Near New Brighton, MN 55112

Phillip

Job Details: 06/13/2023

I found a leak at the filter drier to steel. The drier basically slipped off the steel. I replaced the drier. I checked for leaks and I found none. I pulled, pushed and twisted the drier and it never leaked. I pulled a vacuum and then recharged the system. I advise to give 6-8 hours to cool.

We serviced a

LG WASHER

Model WM3400CW

Near Saint Paul, MN 55105

Delton

Job Details: 06/13/2023

"Customer said that washer will intermittently vibrate a lot and will move the washer. I tested quick cycle with load of towels and it completed and ran normally. Customer said it usually does it on large loads and bedding/blankets. I informed them that sheets or one big item, the washer will have harder time to balance the load. I recommended to add items, like towels to a load so that the washer could easily balance out the load and prevent the washer from going out of balance and vibrating and moving around.Washer is level and all functions are working good as im here."

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Chaska, MN 55318

Adam

Job Details: 06/13/2023

Installed new diverter from last diagnosis. Once installed went through test mode. Everything is working properly. The diverter is now running and operating. After reassembly and reinstalled under counter. Tested a few more times on different cycles working good.

We serviced a

GE MICROWAVE

Model JVM3160RF8SS

Near Saint Paul, MN 55102

Delton

Job Details: 06/13/2023

Vent fan is also the cooling fan and it was put in blowing into wall and magnetron looks like it overheated and is bad. Needs new magnetron.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Hopkins, MN 55343

Nate

Job Details: 06/13/2023

"Sometimes runs loud. Found two bad support rollers. Replaced them, oiled them and pully. Vacuumed out the lint. Runs nice and quiet now.

We serviced a

ELECTROLUX WASHER

Model FFFW5000QW0

Near Brooklyn Center, MN 55430

Nate

Job Details: 06/13/2023

"Not draining. Took filter out, cleaned it out, put back together, turns out it needs a new drain pump. Ordered new pump. Coming back Monday to install. Will need to remove dryer from top, with oven cart, to get front panel off and get to drain pump. Need two hours. Attached quote. ; ordrd 1 137311900 (Drain pump)"

We serviced a

LIEBHERR++ REF BUILT IN++

Model 0930141-03

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/13/2023

I swapped out the failed icemaker. The fridge is now fixed. Please call tomorrow mid-day to verify they are good to go. The previous icemaker heater had failed and it did not cycle the ice out of the mold. ; saved tckt

We serviced a

ASKO++ DISHWASHER

Model DBI663

Near Wayzata, MN 55391

Phillip

Job Details: 06/13/2023

"When the power button is pressed it does not respond and it has no feeling. When you press it, it does not feel like its doing anything like the other buttons do. I tooled the panel apart and I found the small power button on the user interface has broken off. The user interface control panel with the small buttons needs to be replaced. Please find the part and contact the customer with a quote. ; snapped 6 QuickPics, states that autho needed"

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD24SAX9N

Near Bloomington, MN 55420

Delton

Job Details: 06/13/2023

Dishwasher gets A6 error cause about 15 minutes into cycle. Found that barely any water enters dishwasher. Then the motor will spin too fast and give error.Needs new water valve.This is a single drawer dishwasher. I tired to look up parts and cannot find any information on this model. Please look up water valve part and reschedule. ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Minneapolis, MN 55407

Delton

Job Details: 06/13/2023

Found that one of the springs looks a little bit stretched. I adjusted spring to max tension but still not perfect. I gave customer quote for springs replacemen; ordrd 2 WP8268961 (Friction sleeve)s

We serviced a

BEKO++ RANGE

Model PRGR34550SS

Near New Brighton, MN 55112

Nate

Job Details: 06/13/2023

The two front burners are running on very low gas. Flames are extremely small. Took off orfices and made sure they were clean. Also used steel brush and cleaned up burners. Spoke with Ed at Beko tech support and it needs a new gas pressure regulator kit. Part 210600164. DW can you see if Beko approves that part? Must be ordered through Marcone. ; saved tckt

We serviced a

UNKNOWN VENT HOOD

Model GV-H307A(75)

Near Shorewood, MN 55331

Adam

Job Details: 06/13/2023

"Customers complaint Fan not operating. Verified complaint with customer. When turning the fan on it hums but doesnt do anything. Motor is getting correct voltage. Unit needs a new blower motor assembly. Added photo of model tag to help source parts ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE DISHWASHER

Model PDT715SYN4FS

Near Victoria, MN 55386

Adam

Job Details: 06/13/2023

"Door isnt shutting properly and tilts forward. Verified complaint. Removed kick plate and found the legs all the way extended and still has at least a 1/4 before the floor. The installers only had 1/8 inch shim. I shined the rest with cardboard. Showed the customer said to get two hockey pucks. And use that. Installed door latch parts also units chrome trim is falling off and hitting so the door wont close right. The chrome and mounting piece is busted need assembly Unit is now level and opening shutting properly beside the trimWD21X31053 UI assembly ; snapped 7 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Saint Augusta, MN 56301

Seth

Job Details: 06/13/2023

I arrived to install the icemaker and found temperatures were too high. I threw my thermocouple in it and check temperatures at the bottom at the top and temperatures range from 15 to 20?F. The icemaker is designed to not work until it is below 16?. My previous diagnosis was wrong. I pulled the evaporator cover and checked the refrigeration. The evaporator only frosted up about half way. Please quote sealed system repair for this unit. It is barely over a year old. please call with a quote. All the fans were running and the compressor was running. ; saved tckt

We serviced a

LG WASHER STACKED++

Model WM2233HU

Near Saint Michael, MN 55376

Matt

Job Details: 06/13/2023

"Customer complaint is, NOT FILLING WITH WATER. This is a stacked washer. Inspected and tested. Found the cold water valve has failed. Quoted customer $460. to install new cold water valve. Customer approved repairs. Part on order. I need extra time on my return trip because I need to remove the dryer. ; ordrd 1 5220FR2075L (Cold water valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Sartell, MN 56377

Seth

Job Details: 06/12/2023

"Fridge not cooling. The wiring harness is in rough shape, I quoted the rework on the evaporator, but this unit will have multiple issues. They will let us know what they are thinking."

We serviced a

SAMSUNG WASHER

Model Wf42h5200ap/a2

Near Sartell, MN 56377

Seth

Job Details: 06/12/2023

Draining slow. I removed a blockage in the drain pump filter and tested the washer. It is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAD00

Near Sartell, MN 56377

Seth

Job Details: 06/12/2023

I replaced the failing ice maker and tested it it filled and powered as designed.

We serviced a

INSIGNIA REFRIGERATOR

Model NS-RTM21SS7

Near St. Cloud, MN 56303

Seth

Job Details: 06/12/2023

Not cooling and lots of moisture. The sealed system has failed. They dont want a quote its a cheap fridge.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTWW/AA03

Near Inver Grove Heights, MN 55077

Delton

Job Details: 06/12/2023

"Added drain kit, heater and replaced thermistor, Tested and refrigerator is cooling and working good.

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Osseo, MN 55311

Nate

Job Details: 06/12/2023

"Washer not draining. Took out filter and found it full of coins, cue tips, stickers and other debris. Cleaned it all out, put grease on the seals, and showed customer how to take out filter and clean it. Drains great now."

We serviced a

WHIRLPOOL DISHWASHER

Model HDAZIOON1OBB

Near Hopkins, MN 55305

Nate

Job Details: 06/12/2023

"Not draining, overfilling and then leaking out from bottom of door. I took the dishwasher apart and cleaned out a ton of mold and scum from the filter and sump area. Disconnected drain line from sink and put it on drain. Now it drains awesome and doesnt overfill, and doesnt leak."

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV164LSA

Near Maple Grove, MN 55369

Matt

Job Details: 06/12/2023

"Customer complaint is, UNIT IS DEAD AGAIN. Inspected and tested. Fuse is blown again. Door switches test good, there's a little wear on the switch holder. Installed new choke kit and fuse. Tested and microwave is working great. Microwave is now fixed.

We serviced a

FRIGIDAIRE RANGE

Model FGGS3045KWE

Near Minneapolis, MN 55409

Delton

Job Details: 06/12/2023

Found that the the burners were dirty and baking soda clogging vents and gas hole. I showed customer the problem and they will clean it.

We serviced a

GE RANGE

Model JGB760SFF2SS

Near Minneapolis, MN 55416

Nate

Job Details: 06/12/2023

Taking a long time to heat. Found a bad bake ignitor. Replaced ignitor. Heats great now.

We serviced a

FRIGIDAIRE LAUNDRY CENTER++

Model FLEB8200DS0

Near Maple Grove, MN 55311

Phillip

Job Details: 06/12/2023

The heating element was broken. Today I replaced the heating element. The dryer is heating but it short cycles. I took a air flow test and the air flow is poor. I was good when I disconnected the duct and tried it again. I advised the customer to have the duct cleaned soon.

We serviced a

LG REFRIGERATOR

Model LMXC23796S/00

Near Lino Lakes, MN 55038

Phillip

Job Details: 06/12/2023

The customer said the whole unit stopped cooling quickly. The refrigerator was unplugged when I arrived. I pulled the unit out and plugged it back in. I took the low side and high side pressure. The low side with the compressor on was 55 psi and the high side was about the same. I unplugged the unit and the low side pressure did not change. I plugged it back in so the 3 way valve went back to home position. I replaced the compressor and filter drier. I added nitrogen until the pressure was up to 200 psi. I checked for leaks by listening and applying soap to all the joints. I found no leaks. I then purged the system and pulled a vacuum for 15 minutes. I updated the main board with the tool. I recharged the fridge with 4.7 ounces. I told the customer to give it 6-8 hours to cool and 24 hours before they pack it full again.

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR/AA

Near Dayton, MN 55327

Matt

Job Details: 06/12/2023

"Customer complaint is, REF BACK OF FRESH FOOD BACK WALL FROSTED UP, THEY HAVE UNPLUGGED TO DEFROST. Inspected and tested. Found the defrost sensor was bad and corroded at the connector. Customer approved repairs. Installed new defrost sensor and cleaned connector the best I could. Tested and refrigerator is now fixed.

We serviced a

GE DISHWASHER

Model MISSING

Near Minneapolis, MN 55401

Nate

Job Details: 06/12/2023

Had a broken user interface assembly. Replaced part. Works great now.

We serviced a

KENMORE REFRIGERATOR

Model 795.79049.312

Near Saint Paul, MN 55104

Nate

Job Details: 06/12/2023

"They have a sealed system issue on this fridge. the coils are cool to the touch, but after 20 minutes not frosting over. Although water that was on it is freezing. Verified the defrost heater works. Fans work. Needs sealed system repair.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Otsego, MN 55330

Matt

Job Details: 06/12/2023

"Customer complaint is, NOT FILLING WITH WATER.. IT WILL SENSE THEN WASH THEN SENSE THEN SHUTS OFF. Inspected and tested. Washer fills, agitates and drains in test mode, but doesnt spin. I removed the clutch and found the slider magnet is falling off and rubbing on the clutch. Customer approved repairs. Installed new slider, clutch and tested. Washer is working great. Washer is now fixed."

We serviced a

LG REFRIGERATOR

Model LFXC24796S/00

Near Otsego, MN 55330

Phillip

Job Details: 06/12/2023

The customer said the whole refrigerator stopped making ice and cooling very quickly. The refrigerator was unplugged and the water was off when I arrived. I pulled the unit out and plugged it back in. I took the low side and high side pressure. The low side with the compressor on was 55 psi and the high side was about the same. I unplugged the unit and the low side pressure did not change. I plugged it back in so the 3 way valve went back to home position. I replaced the compressor and filter drier. I added nitrogen until the pressure was up to 200 psi. I checked for leaks by listening and applying soap to all the joints. I found no leaks. I then purged the system and pulled a vacuum for 15 minutes. I updated the main board with the tool. I recharged the fridge with 4.7 ounces. I told the customer to give it 6-8 hours to cool and 24 hours before they pack it full again.