We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near St. Cloud, MN 56304
Seth
Job Details: 02/08/2023
None of the shipped does were perfect or made her completely pleased. I installed the doors she choose she was happy with the alignment and close of the doors. The doors were replaced.
We serviced a
BOSCH DISHWASHER
Model SHE8PT55UC/05
Near Inver Grove Heights, MN 55076
Delton
Job Details: 02/08/2023
"Found that water valve is dripping underneath dishwasher and caused leak and e15 error as well as leaking through the floor. Tested other functions and not draining and getting drain pump error. Customer approved estimate for water valve and drain pump. Ordering parts and rescheduling. Adding extra time as i have to disconnect water line, power, drain hose to pull out dishwasher fully to replace parts.; ordrd 1 00620774 (Dran pump) and 1 10023852 (Water valve)"
We serviced a
WHIRLPOOL DRYER
Model LER5700KQ1
Near Maple Grove, MN 55311
Phillip
Job Details: 02/08/2023
"The dryer starts but the drum does not spin. I found the belt is broken, the rear drum seal is ripped and falling off. I quoted for the dryer repair kit and the new seal. The dryer duct has never been cleaned. . I went from the outside and brushed clean the dryer duct. The dryer sounds good and the air flow is good. ; used 1 4392065 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock, pckd up 1 W10612022 (SEAL - FELT KIT FRONT OR REAR)"
We serviced a
LG DRYER
Model n/a
Near Plymouth, MN 55442
Adam
Job Details: 02/08/2023
"Unit was making loud noise during use. Verified complaint sounds like a bad roller. Disassembled unit. Found the two front rollers were seized up and the rubber part of the roller was getting flat. Also the belt was pretty beaten up. Quoted customer for new rollers and belt. Customer approved. Installed parts and also cleaned and oiled the other roller and idler. Reassembled unit and tested. Unit is quiet and running properly. ; used 2 4581EL2002h (ROLLER), and 1 661570 (Belt) from stock"
We serviced a
LG DISHWASHER
Model LDF5678ST
Near Clear Lake, MN 55319
Seth
Job Details: 02/08/2023
Older LG dishwasher blows the arc fault breaker during the wash cycle. We talked about the dishwasher not being designed to run on arc or ground fault circuits. I made a few recommendations for isolating the circuit and the first steps for repairs. He will work on isolating this circuit and call us if he needs us.
We serviced a
GE WASHER
Model GTW840CSN0WS
Near Minneapolis, MN 55449
Matt
Job Details: 02/08/2023
"Customer complaint is, NOT FINISHING A CYCLE. NOT SPINNING OUT THE CLOTHES, HAS TO REPOSITION THE CLOTHES TO SPIN. Inspected and tested. Everything worked perfectly in test mode. I started a quick wash with a load of towels and washer got out of balance the first time, then rebalanced and drained and spun the clothes out perfectly. Im not exactly sure whats going on here. It seems like if the clothes arent perfectly arranged it starts shaking. I think if we do anything, we would need to start with the damping rods, part number WH03X31498. "
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAM2762KQ0
Near Saint Paul, MN 55102
Nate
Job Details: 02/08/2023
"Washer not spinning out. Found a bad transmission, clutch and coupler. Quoted BB. He will talk with wife and let us know. ; saved tckt"
We serviced a
LG DRYER
Model DLGX3251W
Near Woodbury, MN 55129
Delton
Job Details: 02/08/2023
Control board is bad. Customer approved estimate. I replaced board and checked all other fucntions. Dryer now no longer runs by itself. Dryer is cycling heat normally. Dryer is working good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Coon Rapids, MN 55448
Matt
Job Details: 02/08/2023
"Customer complaint is, Not draining. This is a stacked unit. Customer had already pulled the filter out and cleaned it and said it was really dirty. Washer was running when I got here and the spin setting was turned off so it didnt spin the clothes out at the end. I showed this to them and advised on making sure its on. Otherwise washer is testing good. Customer also said its loud and shaking in a spin. There washing towels and blankets and the loads are really heavy. This is a residential washer and not made for washing heavy loads all day long. Washer is level, theres nothing different we can do to make it stop shaking so bad."
We serviced a
SAMSUNG WASHER
Model WF45R6100AW/US
Near Falcon Heights, MN 55108
Nate
Job Details: 02/08/2023
"Verified tub bangs around with towels. Checked the rotor which is nice and tight. Shocks are too. Couldnt find any water leaks. Rear bearing is loose though, detaching. Explained to customer. Theres play between the tubs."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Maple Grove, MN 55369
Phillip
Job Details: 02/08/2023
The upper rack is falling off. I found both sides to the upper rack adjusters are broken and other parts are missing. Both racks have rust on them. I created a list of whats needed. Please get the price for the over size shipping of the racks. Please then contact the customer with a grand total. I created estimates and added pics of the bulb book prices with the racks. I told the customer it will be expensive to add the racks. Make sure to order 2 of the parts that are marked. The ticket estimate I created does not have the racks on there. I dont know what the cost of the shipping would be. W10728159 lower rack WPW10350382 upper rack ; O-emld tckt
We serviced a
GE WASHER
Model WPRE6150H1WT
Near Champlin, MN 55316
Matt
Job Details: 02/08/2023
"Customer complaint is, NOISY. Inspected and tested. Found the tub seal is leaking water onto the gearcase and its roaring in a spin. Quoted customer $580. to install new gearcase. Customer declined repairs and is going to replace the washer."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Osseo, MN 55311
Matt
Job Details: 02/08/2023
"Customer complaint is, STILL HE ERROR CODE. Inspected and tested. I think the pressure sensor is bad. Im ordering a new pressure sensor and board. . ; ordrd 1 EBF61334501 (Pressure sensor) and 1 EBR79686304 (Main board)"
We serviced a
GE REFRIGERATOR
Model PZS23KPEBFBV
Near Maple Grove, MN 55369
Phillip
Job Details: 02/08/2023
The customer said the freezer leaks water from the bottom. I found the defrost drain was all plugged up. I defrosted the drain and cleared the tube in the back. Water is drying out good now.
We serviced a
GE RANGE
Model JB860EJ1ES
Near Victoria, MN 55386
Adam
Job Details: 02/08/2023
Customers complaint oven top or bottom not working. Verified complaint. Both top and bottom wouldnt work on either bake or broil. Pulled unit out and unplugged to get to control board. Checked control board for any burnt spots but nothing visible. Plugged unit in to get voltage reading. It started working properly. Tested all features and its working great. Reassembled unit reinstalled in spot tested all features again its working great. If it happens again. Will need controlboard. WB27X28643
We serviced a
LG WASHER
Model WT7200CW
Near Mound, MN 55364
Adam
Job Details: 02/08/2023
Customers complaint hits the side. They have owned the unit for over 4 years. Put unit in a spin with out any clothing. The bearing sounds good. Once it got to the high speed spin it started to moved around more then normal. Was hitting the sides. Checked under the unit at the motor. Everything is tight and nothing seams bad. Quoted customer for new suspension rods. Add photo of quote. Customer will think it over and let us know
We serviced a
KENMORE DISHWASHER
Model 665.14319N411
Near Minnetonka, MN 55305
Adam
Job Details: 02/08/2023
Customers complaint said unit would randomly stop then would start up. Also you can bump it will shut off and back on. I found out the door latch is having the issue. You bump the top will think the door is open then will shut and start back up. Ordering new door latch and rescheduled customer ; ordrng 1 WPW10274884 (DOOR LATCH)
We serviced a
BOSCH DRYER STACKED++
Model WTG86401UC/08
Near Minnetonka, MN 55305
Adam
Job Details: 02/08/2023
Customers complaint is not drying properly. Tenant had clothing inside dryer and it was dry. Run unit with out clothing and it was heating well. Looked at the lint trap and couldnt even see through it. Will need a new lint trap for sure to help with airflow and drying. Also removed the heat exchanger and had some lint on that. Explained to tenant how to clean the heat exchanger and should be done once a month. Everything mechanically seams to be running properly. Called home owner and explained what I found. He is going to order a lint trap him self then try that out. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG WASHER
Model WV55M9600AV/A5
Near Rogers, MN 55374
Phillip
Job Details: 02/08/2023
The customer said when it spins the washer sounds like a airplane taking off. The basket has a Little Rock back and forth and when I spin it by hand its loud. The seal has leaked water into the bearing so now the tub bearings are bad. The basket and tub assembly needs to be replaced. The parts for the repair are showing no longer available by Samsung. The total cost for the repair would be over $1600. I advised the customer to call Samsung for assistance.
We serviced a
BOSCH COOKTOP++
Model NGM5654UC/01
Near Shoreview, MN 55126
Nate
Job Details: 02/08/2023
Replaced missing jewel (heat indicator). All burners work great and light does too. LM for Alex asking him to call and make payment.
We serviced a
KENMORE DRYER
Model 110.876621
Near Saint Paul, MN 55103
Delton
Job Details: 02/08/2023
Found that there there a lot of lint build up inside dryer blower wheel causing loud vibration and poor ventilation causing a burning smell. Also found that door switch is bad and wont stop running when opening the door or sometimes wont start when closing door. Called the authorization number listed and sat on hold for almost 20 minutes and i hung up.I replaced part anyways and dryer is running normal and cycling heat good.Office: will need to contact claims and get authorization and paid for job.; used 1 WP3406107 (DOOR SWITCH) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Clearwater, MN 55320
Seth
Job Details: 02/08/2023
I replaced the bad pump and chopper. The dishwasher is now fixed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF197ACRS/XAA
Near Shoreview, MN 55126
Nate
Job Details: 02/08/2023
"Over icing and frosting up behind evaporator cover. Found that it needed the new drain kit, including insulation, heat probe, and drain tubes. Replaced everything and confirmed that the heater comes on. Was zero in freezer and 25 in fresh food when I got there. Customer already replaced temp sensor. He will call to pay. ; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
KITCHENAID RANGE
Model KGSS907SSS00
Near Minneapolis, MN 55426
Adam
Job Details: 02/08/2023
Giving a F3E0 code for the the temp sensor. Removed the oven sensor and ohms it out and was at 1090 which is good. Still put a new one in just to see and still have an issue. The control board has some corrosion on it where the plug for the sensor is. Will need a new control board.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Saint Paul, MN 55105
Delton
Job Details: 02/08/2023
Took another look at refrigerator and fan is running and looked at evaporator and found that there is only %10 frost pattern. Pulled out fridge and there are two compressors on this model so the refrigerator side has a sealed system leak. I explained to customer that its typically expensive repair and we dont do them. Customer will look at new refrigerators but i did gave the customer Boriss contact information if they wanted to explore doing the sealed system repair.
We serviced a
KENMORE RANGE
Model 790.785794
Near Cold Spring, MN 56320
Seth
Job Details: 02/08/2023
Bake option does not work. The hot surface ignitor was burned out. I replaced it and tested the bake option. It preheated in 7 minutes. It did smoke a little there was an oil spill and smoke came from the rh test corner of the cooktop. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KENMORE DRYER
Model 796.79272
Near Rogers, MN 55374
Matt
Job Details: 02/08/2023
"Customer complaint is, THE DRYER WILL RUN AND HEAT A LITTLE, BUT WILL NOT DRY CLOTHES ALL THE WAY. THE CHECK VENT LIGHT CAME ON. Inspected and tested. Dryer heat was quick cycling and was only staying on for a couple seconds. I disconnected vent and now dryer is heating great and cycling between 100F and 205F and air flow is 26mph on back of dryer. The vent is the issue. They just added a addition on to the house and the vent is part of that and goes out the roof. They must have messed something up, because customer was not having this issue before."
We serviced a
BOSCH RANGE
Model HIIP056U/01
Near Bloomington, MN 55438
Delton
Job Details: 02/08/2023
"Replaced cooling fan and still getting same error. Called tech support and they said if its not the fan replace the board. I did verify that the cooling fan is only getting 105v but getting 120v to the board. PW agrees. I pulled out new cooling fan and put old one back in as that is probably fine and we need to order main/relay board (see picture) Bosch website wont pull up. Find part and give customer new estimate for circuit board.Schedule 2 hours.; saved tckt , states that autho needed"
We serviced a
MONTGOMERY WARDS DRYER
Model LNC8540A87
Near Minneapolis, MN 55438
Delton
Job Details: 02/06/2023
Found that blower wheel is broken so the motor spins but the blower wheel does not and no air flow. Then that appears to have gotten the dryer too hot and melted the lint duct (see picture) I cant find parts break down for this model but I doubt the duct part is available..; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10FXSS5
Near Plymouth, MN 55447
Adam
Job Details: 02/06/2023
Unit would run for a few seconds but then would stop beep and drain. Put unit through test mode and same thing. Unit was getting water and motor sounds fine. Would stop during motor test during test cycle. Quoted customer for motor and rescheduled. ; schdld next appmnt for 2/10 FRI AM
We serviced a
LG WASHER
Model WM2301HR
Near Maple Grove, MN 55311
Phillip
Job Details: 02/06/2023
The washer was not draining the water. The drain pump comes on but the impeller is stripped and broken off the shaft. I quoted for the repair. I replaced the drain pump motor. I cleaned the door glass so water wont leak from the door. I ran the washer and all is working good now. ; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
MAGIC CHEF RANGE
Model 31HA
Near Saint Paul, MN 55130
Nate
Job Details: 02/06/2023
"Oven not heating. Found a bad bake ignitor. Quoted bb for the repair. Land lord asked if he can get a discount. Replaced ignitor. Ignites and heats great now. an someone call him to collect payment please. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS
Near Coon Rapids, MN 55433
Matt
Job Details: 02/06/2023
"Customer complaint is, BACK PANEL INSIDE FRIDGE IT MALFUNCTIONS & CUST KEEPS NEEDING TO HAVE IT REPLACED. Inspected and tested. Water is dripping into the drawer from the FF compartment evaporator. Found the FF compartment drain is plugged. I cleaned out drain and installed new drain kit. Tested and refrigerator is working great. Refrigerator is now fixed. ; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
LG WASHER
Model WT5070CW
Near Osseo, MN 55311
Phillip
Job Details: 02/06/2023
The customer said the washer was leaking a little water. They did not use it after it leaked the one time. I pulled the washer out away from the wall about 1 foot. I loosened the top while I ran it. I let fill then start to wash. I do not see water leaking. I ran the wash for a while on every cycle. I ran a diagnostic test activating all the water valves and it never leaked. I inspected the full hoses in the back and they are not leaking. I tipped the washer back and found no water leaking.
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD603I
Near Minneapolis, MN 55436
Delton
Job Details: 02/06/2023
"Customer said wont start wash cycle and then switched to bottom drawer and soon that stopped as well. As im here I started both drawers with quick cycle and both fill, wash and drain. Dishwasher is working as im here. I suspect that when we had the cold snap that the water line and the drain lines froze and it didnt fill or drain because even now thats its 30 degrees i can feel a draft from underneath dishwasher. I informed customer to use as normal and once it get really cold to open drawers and try to get some air flow.I cannot find problems and customer will call back if problem persists without the cold weather."
We serviced a
AMANA RANGE
Model MISSING
Near Saint Paul, MN 55130
Nate
Job Details: 02/06/2023
"Oven not heating. Found a bad bake ignitor. Quoted bb for the repair. Land lord asked if he can get a discount. Replaced ignitor. Ignites and heats great now. . ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACBP
Near Saint Paul, MN 55119
Nate
Job Details: 02/06/2023
"Replaced bad start relay, board and installed the drain kit. Made sure water drains. Replaced bad temp sensor. Set on turbo cool. Told customer 24 hours to total cool. ; used 1 PR041 (COMPRESSOR RELAY), and 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACBP/XAA
Near Minneapolis, MN 55417
Delton
Job Details: 02/06/2023
Looks to be sealed system leak or restriction. The fresh food section is keeping cold but the freezer is 60 degrees and has no frost pattern when compressor is running. According to service manual (see picture) coolant goes through fresh food evaporator first before the freezer. So appears that why fresh food is cold and freezer is almost room temperature.I informed customer of sealed system issue. They will replace refrigerator.
We serviced a
GE REFRIGERATOR
Model PGCS1RKZA SS
Near Eden Prairie, MN 55346
Adam
Job Details: 02/06/2023
"Installed fan from diagnosis. Tested unit after I installed fan kicked on right away. Reassembled unit after and made sure everything is operating correctly. Everything is now working properly. Owner of the house wasnt there ; snapped 1 QuickPics, states that autho needed"
We serviced a
KITCHENAID RANGE
Model KDSS907SSS04
Near Victoria, MN 55386
Adam
Job Details: 02/06/2023
"Installed cooling fan from last diagnosis and its working great. Reassembled unit and tested again. Unit is working properly. ; snapped 1 QuickPics, states that autho needed"
We serviced a
MAYTAG WASHER STACKED++
Model MHW5630HW0
Near Minneapolis, MN 55406
Nate
Job Details: 02/06/2023
Replaced bad drain pump and control board. Ran it for 20 minutes. Before it would short out the board as soon as you try to use the washer. Runs great now.
We serviced a
AMANA RANGE
Model AER5722CAS
Near Minneapolis, MN 55419
Nate
Job Details: 02/06/2023
Replaced broken bake element. Heats great now.
We serviced a
GE WASHER STACKED++
Model GFWN1600J1WW
Near Maple Grove, MN 55369
Matt
Job Details: 02/06/2023
"Customer complaint is, door is locked with clothes in it. Its been like this for 3 weeks. Inspected and tested. This is a stacked washer and dryer. I removed the bottom panel and found 3 of the 4 damper shocks are broken off. I couldnt get the door unlocked, so I had to manually unlock it. The drum is loose. The rear support is broken. Washer needs to be replaced."
We serviced a
GE REFRIGERATOR
Model PFSF5NFWAWW
Near Saint Paul, MN 55116
Delton
Job Details: 02/06/2023
"Customer wanted his fridge looked at as well since I was there for his dishwasher. Found that water valve on fridge is leaking and overflowed this ice maker and created big ice ball and broke the ice maker. Would need ice maker and water valve but also I explained that customer would need to defrost the freezer, so leave it unplugged for 24 hours. He was interested in getting it fixed. .Water valve WR57x10086; Ice maker WR30x35285"
We serviced a
LG DRYER
Model dlex2650w
Near Waconia, MN 55387
Adam
Job Details: 02/06/2023
Unit was making loud noise when tumbling. Disassembled unit and found the one of the back roller has completely seized and was damaging the other rear roller. Quoted customer to replace the back two rollers. Customer approved replaced the back rollers and did a maintenance clean up also. Reassembled unit and is nice and quite. ; used 1 4581EL2002H (DRUM ROLLERS (2)) from stock
We serviced a
GE DRYER
Model DBXR463EG1WW
Near Chaska, MN 55318
Adam
Job Details: 02/06/2023
Customer was getting a burning smell. Tested unit I couldnt smell any strong burning smell disassembling unit and found a bunch of lint in the blower and some inside dryer removed and cleaned dryer. Reassembled and tested. Unit is operating correctly now. Also took temps was getting to a high of 205 then cooling down to 150 and back up So temp is good.
We serviced a
WHIRLPOOL RANGE
Model SF387PEYQ4
Near Minneapolis, MN 55442
Phillip
Job Details: 02/06/2023
"The customer said people were over and using the oven. They said the oven did not bake right and when they put their hand in to check the temp it felt cooler than their oven. The customer set the oven to 350 and started the bake. I put my weight thermal couple on the middle of the rack. After it beeped 350 my showed the temp was 375. I waited for to cycle. The oven was maintain the temperature better than most ovens built today. The low was 354 and the high cut out temp was 357. I advised the customer is anything its running a little hot, she said leave it and dont adjust the temp. The customer said it bakes fine for her. It was her company that said it was not baking right."
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Eden Prairie, MN 55347
Adam
Job Details: 02/06/2023
Unit was dead. Tested what I could but has the normal dead display. Went through the GE test to see if could get it to power up but no luck. GE recommend replacing both boards. Quoted customer blue book for both boards. They approved installed main board because I have it but still no luck needs the display board also. Ordering part and reschedule. ; ordrng 1 WD21X31902 (CONTROL BOARD - MAIN) and 1 WD21X24901 (CONTROL BOARD - MAIN)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDTSR/AA
Near Osseo, MN 55311
Matt
Job Details: 02/06/2023
"Customer complaint is, the refrigerator is not cooling. Inspected and tested. Found the FF compartment was only 46F and freezer was 0F. Theres frost and ice on the back wall of the FF compartment evaporator cover. This is going to need the drain kit, add on heater and possibly the defrost sensor. Im not sure how much of this is covered with WHE. ; saved tckt"
We serviced a
LG DRYER
Model DLEX8100V
Near Eden Prairie, MN 55347
Adam
Job Details: 02/06/2023
Installed the control board from last diagnosis. Tested and its working properly. Reassembled unit then tested multiple times. Working great now. Installed ECE81137801
We serviced a
SPEED QUEEN WASHER
Model AWM472W2
Near Maple Grove, MN 55311
Matt
Job Details: 02/06/2023
"Customer complaint is, LEAK UNDERNEATH, ALSO ITS NOT POWERING UP. The problem with not powering up, was that the plug was falling out of the wall. Inspected and tested. Found water is leaking from the tub seal onto the transmission and its loud in a spin. Also the belt is cracking. Washer needs a new transmission, tub seal and belt for sure and whatever else needs replacing when you do this repair. Ive never worked on one of these older speed queens and not sure what parts get replaced when you do a transmission. . ; saved tckt"
We serviced a
KENMORE WASHER
Model 110.295328
Near Minneapolis, MN 55427
Phillip
Job Details: 02/06/2023
"The customer said the washer was not advancing and cycles. I found the lid switch was not activating when the lid was closed unless you pushed on the lid real hard. I jumped the lid switch and then started a normal cycle and the washer filled and agitated, and was advancing. I let it advance until it went into a rinse. I gave quote for the whole repair then replaced the lid switch. The washer is working great. ; used 1 WP8318084 (SWITCH - LID) from stock"
We serviced a
SAMSUNG WALL OVEN++
Model NV51T5511SS/AA
Near Minnetonka, MN 55305
Phillip
Job Details: 02/06/2023
"The customer says when they try to use the oven it will spark, make noise and pop the circuit breaker. I pull the oven out and remove the top cover and found the black wire at the terminal block is completely burnt up. This is commonly from either the screws being too tight and stripped or not tight enough. Today I replaced the burnt block and power cable. The oven was heating up good."
We serviced a
AMANA COOKTOP++
Model GAFS3040BSS
Near Plymouth, MN 55447
Phillip
Job Details: 02/06/2023
The customer said water boiled over and now the cooktop doesnt work. I tried all the switches and none of them make the burners spark. I pulled the top up and found the switch harness is shorted. It needs the switches. The model tag is hard to read and I cannot get a model pull up. There is a tag on the harness but that number does not pull up either. I was able to find the correct model on line. Im ordering the part from Dey. ; ordrd 1 WP74007696 (SWITCH HARNESS)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Saint Paul, MN 55105
Delton
Job Details: 02/06/2023
Refrigerator is only getting little cool around 50 degrees. I took off evaporator cover and heard something drop and evaporator fan started running. I dont know what it was but now fan is running so maybe something was lodged and preventing fan from running. Customer will use it and see if temperature drops and keep it cool. otherwise I quoted (see picture) for new evaporator cover assembly DA97-15409D. Customer will call back if problem continues and to order part.
We serviced a
AMANA WASHER
Model NOTAVAILABLE
Near Rosemount, MN 55068
Delton
Job Details: 02/06/2023
"Was full of water and not draining. Drained out the water, tested and found that the tub bearings are bad and inner tub is banging around on inside. I informed manager that it is not economical to repair. They will replace washer.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
FRIGIDAIRE DRYER
Model FAQG7011KWO
Near Apple Valley, MN 55124
Delton
Job Details: 02/06/2023
Found that gas coils are bad and not turning on gas after 10 minutes. Cleaned out inside dryer of lint build up and replaced coils. Tested and dryer is heating and working good.Called and owner and no answer and voice mail not setup.; used 1 5303931775 (COIL KIT) from stock
We serviced a
SAMSUNG DRYER
Model n/a
Near Waite Park, MN 56387
Seth
Job Details: 02/06/2023
Dryer wont start. Noted hes been having problems for a year with the start button. I pulled the unit apart and found the button on the board had completely fallen off for the start. The patio no longer available Dana please see if we can source the part. quote is saved. DC92-00737CUI ; saved tckt
We serviced a
AMANA DISHWASHER
Model ADU6000D73B
Near Richmond, MN 56368
Seth
Job Details: 02/06/2023
Leaking. The dishwasher is obsolete. I could find no parts. See pictures everything circled is needed. All the rubber is rotten. Its leaking from at least 4 spots. The biggest leak is the solenoid seal in the motor housing. Send to auto.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Otsego, MN 55301
Matt
Job Details: 02/06/2023
"Customer complaint is, NOT SPRAYING. Inspected and tested. Found the circulation pump has failed and the heating element bushings are gone and water is leaking out the back of the dishwasher. Part numbers are W11414076 and W11537778. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Long Lake, MN 55356
Phillip
Job Details: 02/06/2023
The customer wanted the door gasket replaced. I verified I had the right gasket. I replaced the gasket and then ran the washer certifying theirs no leaks.
We serviced a
MAYTAG WASHER
Model LAT8426AAE
Near New Brighton, MN 55112
Phillip
Job Details: 02/03/2023
The customer said the washer leaked after the 5th load of laundry. They did not use it again after it leaked. I filled it to the max and let it agitate. I did a drain and spin and no water is leaking. I checked the tub seal and no water is leaking. I did it all over and it stil never leaked. The washer sits in a pan with a drain in the center. I told the customer I have seen water back up from those drains during the spin cycle.
We serviced a
BOSCH MICROWAVE
Model HMC80152UC/01
Near Eagan, MN 55122
Delton
Job Details: 02/03/2023
"When i got here power to the microwave was off. Customer said that breaker was tripped and wont reset. Breaker trips instantly when trying to reset it. I can leave the microwave door open and breaker resets and microwave has power. but as soon as door is shut the breaker trips. So it appears that the door switches is shorted but looks like the door switch cam might be flipped or broken.
We serviced a
KENMORE DISHWASHER
Model 66514565N611
Near Minneapolis, MN 55431
Delton
Job Details: 02/03/2023
Floor warped again so customer looked underneath and saw dripping from float. While im here i ran dishwasher for 40 minutes and no leaks. I checked float to make sure no debris stuck underneath. I found no leaks while here but the new floor is warped. I told customer to rule out water valve not closing all the way that we would replace it and replace float housing and switch to ensure that we could rule those intermittent issues out.; ordrd 1 W11175771 (Water valve) and 1 W10873429 (Float housing) and 1 Wpw10195039 (Float Switch)
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near Minneapolis, MN 55401
Phillip
Job Details: 02/03/2023
The customer said the same thing. The forage is set to 37 but the display reads 32 and veggies freeze. I put thermal couple in the lower crispier drawer to get a temp. The temp was 28 after about 10 minutes. I removed the damper assembly and found the little black cover was broken. Today I went and got the new damper from Sundberg. So today I replaced the damper assembly. I created a quote for replacing the garage disposal at attached to pics. I advised them to give the fridge 24 hours to cool.
We serviced a
THERMADOR++ DISHWASHER
Model n/a
Near Mound, MN 55364
Adam
Job Details: 02/03/2023
Customer had both dishwasher and disposal In the kitchen. Started with the dishwasher. Removed the old one. Unhooked the drain line and water line because the newer dishwasher had new lines. Once removed installed the new dishwasher then tested. Unit is working properly without any leaks. Next swapped out the garbage disposal. He had the same one so was able to use all the same pipes. Tested for leaks and its working great
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Osseo, MN 55311
Matt
Job Details: 02/03/2023
"Customer complaint is, HE ERROR CODE FLASHING AND DOES NOT COMPLETE THE DRYING CYCLE. Inspected and tested. Found the heating element thermistor is bad.. Installed new heating element and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Clearwater, MN 55320
Seth
Job Details: 02/03/2023
"Failed circulation pump, bad grinder. Parts on order.; ordrd 1 WPW10757217 (Circulating pump)"
We serviced a
BOSCH RANGE
Model HIIP056U/01
Near Bloomington, MN 55438
Delton
Job Details: 02/03/2023
Cooling fan has power but still getting error. Fan assmebly comes with tachometer. Customer approved estimate. Ordering cooling fan and rescheduling. Scheduling extra time.; ordrd 1 12011471 (Cooling fan)
We serviced a
KENMORE REFRIGERATOR
Model 79572043316
Near Eden Prairie, MN 55347
Delton
Job Details: 02/03/2023
Found that microswitch is sticky. Customer also might be interested in to replace paddle and chute as there is corrosion build up from years of usage. Sent estimate to customer he will think about it and call back if he wants to proceed. (See picture)
We serviced a
DANBY REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55401
Phillip
Job Details: 02/03/2023
When the compressor comes on there is a high pitch rubbing sound. When I put pressure on the door and when I pulled it out on my pad the noise stopped. The noise sounds like its coming from the compressor internally. I raised the front feet and the noise stopped. I advised the customer thats all I can do. If it continues it could need a compressor. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE DISHWASHER
Model 66516002400
Near St. Cloud, MN 56303
Seth
Job Details: 02/03/2023
The water inlet valve and tested the dishwasher. The dishwasher washed as designed.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061US
Near Minneapolis, MN 55426
Phillip
Job Details: 02/03/2023
The customer said a number 1 comes up and the customer was thinking it was a fault code. The customer was holding the start button for more than 3 seconds and that was canceling the cycle and going into a 1 min drain cycle. The customer said it was leaking and not drain but when he turned on the garbage disposal the dishwasher started to drain. I verified the operation and the dishwasher is working fine. I went through soap usage and cleaning tips.
We serviced a
KENMORE WALL OVEN++
Model 790.481338
Near Minneapolis, MN 55442
Phillip
Job Details: 02/03/2023
The oven takes a long time to preheat and then does not maintain the temp. I found both bake elements are bad. I replaced the bake elements and now the oven is heating up and maintains heat.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET9FHTXMQ01
Near Mound, MN 55364
Adam
Job Details: 02/03/2023
Unit is was unplugged on arrival and has been for a few years. All customer remember it was leaking and they didnt have the water hooked up. Tested the defrost heater and bimetal. They tested good. Also put a little water down the defrost drain to make sure wasnt plugged thats all good. Watched the frost pattern and thats good. As of now I cant see anything wrong. Could be the defrost control staying on to long and melting to much. Customer is going to keep it plugged in and see what happens. If it acts up then he will do a stream call
We serviced a
BOSCH DISHWASHER
Model SHX4ATF5UC/21
Near Maple Grove, MN 55369
Phillip
Job Details: 02/03/2023
The complaint was the dishwasher is dead. I found the power cord was disconnected from the dishwasher and it was not attached and not level. Whoever did the floor repair discounted the power cord. I reattached the power cord and leveled and attached the dishwasher. The customer said the water line for the fridge was also disconnected. I pulled the fridge out on my pad and hooked the supply line back out the fridge. I turned the water back on and verified theres no leaks. Water now dispenses from the fridge.
We serviced a
GE WASHER STACKED++
Model GFW430SSM1WW
Near Maple Grove, MN 55311
Matt
Job Details: 02/03/2023
"Customer complaint is, NOT DRAINING. Customer said the washer has been shaking like crazy every time she uses it in the last week. Inspected and tested. The drum has play in it like the rear support is failing. I started a rinse and spin and washer just keeps filling until it errors out and then drains. Looks like the pressure sensor/hose has failed, or the board. I advised customer to replace washer because of the rear support failing."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Waconia, MN 55387
Adam
Job Details: 02/03/2023
Unit would randomly not. I put unit in mode and found a few issues. One was the E4F6 code which is for the float. When I tested the unit after had the customers complaint where it added water but wouldnt start. I tested the float switch and was bad. Moved the float up and down a couple times and worked the rest of the time. The next issue is the upper spray arm never working. The diverter would try to move but never would spray the top rack. Will need new float parts and diverter. Quoted customer blue book and rescheduled ; ordrng 1 WPW10195036 (FLOAT with stem) and 1 W10873429 (FLOAT AND RETAINER) and 1 WP8531743 (FLOAT gasket) and 1 W10537869 (Diverter)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS
Near Chaska, MN 55318
Adam
Job Details: 02/03/2023
"Unit says door open or close randomly. When I was there working properly. Reordering the switch holder and do that one more time. ; ordrng 1 W10562613 (Cam) and 1 WP8206419 (Interlock), ordrd 1 WPW10156813 (Interlock)"
We serviced a
INSIGNIA RANGE
Model NS-RGFESS1
Near Minneapolis, MN 55423
Delton
Job Details: 02/03/2023
"Back right burner is working, getting red hot and cycling element on and off normally as im here. Front right big burner the element shorted (see picture) and would need to be replaced. Im guessing that infinite burner switch is still ok but would order the part incase..; saved tckt"
We serviced a
LG WASHER
Model WM3570HWA
Near Minneapolis, MN 55409
Delton
Job Details: 02/03/2023
"Replaced several parts for drain, tested and no leaks and washer now drains and is working good."
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRABB/AA
Near Saint Joseph, MN 56374
Seth
Job Details: 02/03/2023
Heater error and white greasy dishes after the wash. I quoted a sump both heater and sump are NLA. She declined us searching for the part she will replace it.
We serviced a
MAYTAG REFRIGERATOR
Model RSD2000DAM
Near Saint Joseph, MN 56374
Seth
Job Details: 02/03/2023
I replaced the cold control and the fridge began to I cool instantly. The fridge is now cooling.
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2431KF1
Near Minneapolis, MN 55408
Nate
Job Details: 02/03/2023
"Not draining. Found a piece of wood and a nut in the drain pump. Cleaned that out but drain pump impeller is loose, and doesnt drain the water well. The sump motor is super loud too. Trouble circulation. Quoted for both. Customer is replacing unit. ; used 1 A00126401 (DRAIN PUMP) from stock"
We serviced a
LG REFRIGERATOR
Model LSFD2591ST/03
Near Minneapolis, MN 55419
Nate
Job Details: 02/03/2023
Has been rumbling and making a grinding sound. Service bulletin for the evaporator and replacing the controller and adjusting the fins on the fresh food evaporator. Also needs new Icemaker. 40 in fresh food and zero in freezer. Cycled Icemaker and it filled with water. Water dispenser works great. Has new water filter. Quoted for new controller (defrost and evaporator sensors). And for Icemaker. Husband and wife would rather replace than put money into it. Not fans of the in door ice maker or water dispenser. Helped them take measurements for new fridge. They were going to have maintenance replace the condenser fan but thats ok. . ; saved tckt
We serviced a
LG WASHER
Model WM3270CW
Near Edina, MN 55410
Nate
Job Details: 02/03/2023
"Replaced gasket. Ran it through test mode twice. Fills, spins, drains and agitates great. Talked about how to get it cleaner."
We serviced a
UNKNOWN GARBAGE DISP++
Model MISSING
Near Minneapolis, MN 55407
Nate
Job Details: 02/03/2023
"Replaced air switch assembly for disposal. Works great. Spent a half hour trying to get the hot and cold lines to stop leaking under the sink per the owners request, but no luck. Will need to replace the water lines, have a plumber over to do that. Please call owner to collect payment and let them know they need a plumber to fix leaks under sink as I was unable to reach them. $165.01 owed.; ordrd 1 Unknown (Air gap kit)"
Near Saint Paul, MN 55117
Nate
Job Details: 02/03/2023
Fridge on freezer side has been making a loud grinding sound. Found frost built up around fan. Theres a service bulletin by Samsung for this exact issue. Involves replacing two panels so fan doesnt get restricted and stopped up. Quoted for repair but customer would really like a new fridge.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55419
Delton
Job Details: 02/03/2023
Replaced motor/sump assembly. Tested and dishwasher has good pressure and is washing well. Dishwasher is working good.
We serviced a
GE REFRIGERATOR
Model PYE22PSKBSS
Near Maple Grove, MN 55369
Phillip
Job Details: 02/03/2023
The customer said the fresh food is warm and the water dispenser does not dispense water. I verified the fresh food section is in the 50s and the water does not dispense. I found the water tank is frozen and the fresh food fan does not work. The defrost drain is also plugged up. I replaced the fan and thawed out the tank with warm towels. I tried to defrost the drain but it was plugged. I pulled the fridge out in mg pad and removed the duct bill grommet. Water started to flow right away. I cleaned out the duct bill. ; used 1 WR60X26866 (EVAP FAN MOTOR (STANDARD SXS) AC) from stock
We serviced a
SAMSUNG WASHER
Model WF241ANW/XAA
Near Saint Michael, MN 55376
Matt
Job Details: 02/03/2023
"Customer complaint is, DEAD. Inspected and tested. Found the breaker was tripped. I ran washer through a quick wash cycle and it worked perfectly. Washer is testing good."
We serviced a
SAMSUNG WASHER
Model WA4M7050AW/A4
Near South Saint Paul, MN 55075
Delton
Job Details: 02/03/2023
"Found that there was as small sock stuck in the drain pump. Removed debris, tested and washer now drains and is working good.If problem continues order drain dump."
We serviced a
KITCHENAID RANGE
Model KDSS907SSS04
Near Victoria, MN 55386
Adam
Job Details: 02/03/2023
Making loud noise when using oven. Verified complaint. Found that the cooling fan was making loud noise. Called the leasing company and gave them blue book quote. They approved amount. Spoke with tenant to schedule. He would like to be added to text message update so knows when we are coming ; ordrd 1 W10810687 (MOTOR - COOLING FAN *)
We serviced a
GE DRYER
Model DCSR473EV0WW
Near Eden Prairie, MN 55346
Adam
Job Details: 02/03/2023
Unit isnt drying efficiently takes two times to dry. Checked the vent outside was getting 12 mph. So not good. Cleaned out the vents and then was getting 17 mph. Removed about 2 softball size amount of lint. Now unit is running properly
We serviced a
BOSCH COOKTOP++
Model NGM5654UC/01
Near Shoreview, MN 55126
Nate
Job Details: 02/03/2023
"The jewel on top of the cooktop came off and is no longer with the unit. No way for the indicator light to attach to the cook top now. RJ is looking up part because it says its NLA.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF3
Near Buffalo, MN 55313
Matt
Job Details: 02/03/2023
"Customer complaint is, WHEELS ON CRISPER DRAWERS BROKEN OFF. Inspected and tested. Found the wheels are broken off the drawers and the shelfs that hold the drawers are broken. It needs 2 new drawers and 2 new shelfs. Part number for the drawers is 5304512617 and I cant find the part number for the whole shelf as one assembly. If we cant find the shelf as one assembly, we will need to order 2 of part number 5304508761 and 4 of 5304508016. If its approved and we can find the whole shelf as one assembly, we can just ship it directly to the customer for them to install. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Big Lake, MN 55309
Matt
Job Details: 02/03/2023
"Customer complaint, FRONT LOAD NOT SPINNING, TAKES FOREVER ON REG WASH. Inspected and tested. Found the drain filter was plugged. Cleaned out filter and tested. Washer is working great. Washer is now fixed."
We serviced a
WHIRLPOOL MICROWAVE
Model RM288PXV
Near Edina, MN 55436
Nate
Job Details: 02/02/2023
"Got to house, no ONE HOME. ; saved tckt , states that autho needed"
We serviced a
GE DRYER
Model DCVH640EJ0WW
Near Mound, MN 55364
Adam
Job Details: 02/02/2023
Unit wont start. Disassembled unit and found the belt was busted. Also noticed the glides where bad. Recommend and quoted customer for the front bearing kit. Customer approved repairs installed parts then reassembled unit. Also greased up the rear bearing and idler. I also cleaned out the lint. Tested unit after and its running great ; used 1 WE14M124 (BEARING ARM - DRUM TOP FRONT W/FELTS) from stock
We serviced a
SPEED QUEEN LAUNDRY CENTER++
Model LTEE5ASP173TW01
Near Albertville, MN 55301
Matt
Job Details: 02/02/2023
"Customer complaint is, WASHER NOT SPINNING OUT VERY WELL. Customer said about half the time its working, and the other half its not spinning out all the way. I removed the drain filter and found a wood stick from the swabs that they use. Cleaned out filter and ran washer through a rinse and spin empty and it worked great. I started a rinse and spin with a blanket and it worked great. I ran washer through a complete heavy duty cycle and it worked perfectly. I think the stick in the drain pump must have been the problem."