Customer stated loud noise. Verified complaint. Loud squeaky sound when tumbling. Disassembled unit and found a bad idler. Quoted two different options. One just the idler and one as the repair kit. She went with the good choice of replacing with the kit. Which replaced idler belt and 4 rollers. Installed parts reassembled and sounds great.

"Washer has continued to give the UE error. I took off the rotor and stator, both look great. The bearing doesnt sound bad. Checked how level it is. Leveled it out better. Still doesnt go through a spin. Needs new dampers. Quoted them for new dampers. Called them and quoted them. They will present it to the owner and see what they want to do. ; saved tckt"

Removed unit from the wall. Disassembled unit. Installed new magnetron from last diagnosis. Once installed tested 3 times to make sure it was working properly. Unit sounds and heating properly. Reassembled unit. Installed back into the cabinet. Tested again and is heating properly.

Customer stated unit sparking sometimes and popping. Removed the wave shield and found a hole in the mag. This is the second time this month seeing this. Called Global micro wave and gave them part number. Its not one we stock. Quoted customer blue book for an OE mag. Customer approved ordered and rescheduled ; ordrng 1 10001590 (MAGNATRON TUBE)

Customer complaint unit is loud. Disassembled unit and found the idler was completely wrecked. All rollers where good. Customer approved installed parts. installed parts cleaned out all lint. Oiled rollers. Reassembled tested and works good. Door is falling open. I have a left oven door latch. Installed part and now its good.