"Unit wasnt spinning. Disassembled unit and found the belt was broken. Which the idler was seized and caused the belt to snap. Quoted then replaced idler and belt. Also cleaned up unit while I had unit disassembled. Reassembled unit and now running properly ; used 1 WP6-3700340 (IDLER PULLEY), and 1 WP33002535 (BELT) from stock"

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customers complaint. Using the SmartHQ was able to test each individual components and found the circulation pump would never kick on. Was getting power to pump but wouldnt kick on. Replaced pump. Tested and unit is back to normal operations. Also let it run for 20 min to make sure no leaks were present. All good.

Customer complaint unit is squeaky during use. Parts were delivered to them. Replaced belt idler and all the rollers(all these were sent to the customer). Reassembled unit and tested. Sounded good but was getting a light squeaky noise from the back of the dryer. Found the dryer vent was attached well. Reattach the best I could. It is a wrinkle vent so it will make some noise. Customer was happy with results

Circulation pump isnt running. Which lines up with customers complaint. Using the SmartHQ was able to test each individual components and found the circulation pump would never kick on. Was getting power to pump but wouldnt kick on. WD26X23258