The complaint was the whole unit stopped cooling very suddenly. Another service company was out and diagnosed the compressor had failed. Today I verified the compressor was bad. I used the compressor and filter drier that were sent to the customer by LG. I replaced both parts and updated the board. I leaked checked the system then pulled a vacuum. I recharged the fridge. I advised the customer to wait 6-8 hours for it to cool then 24 hours before he fill its back up.

"Customer complains freezer was too warm. Upon arrival and inspection I spoke with a customer and found the the freezer was in the garage. He mentioned that the compressor was very hot to the touch. The freezer is improperly loaded. I checked all the fans, and compressor were running great. There was frost on the evaporator and the temps were 4f."

"Dishwasher is leaking heavily from the valve, part is on order.; schdld next appmnt for 6/14 WED !"

"No power, I popped the control board cover and checked the harness and the power kicked on when I seated a molex connector. The fridge began cooling instantly."

I replaced the UI and tested the dishwasher. It is now fixed.