"Door not staying shut. Found the door striker spring is busted. Needs door assembly. Please reorder DE94-04312A. Customer is also wondering about the casing being wrapped and concerned it wont go back in. Customer thinks its from the heat. I said they dont cover peoples error for installs and can only install back where it was. See photo. ; snapped 5 QuickPics, states that autho needed"

Customers complaint unit not draining properly again and giving error code. Verified complaint. Doing same thing as before. Drained and vacuumed out all the water removed filter and found more stuff in the drain pump. Put unit in test mode to go through the cycles and hopefully if there is more clothing it will come out. Filled tumbled drain spun over 6 times. Cleaned out drain again at end of the cycle also. Nothing more I can do. I explained to customer did everything I can to clear it out.

Display is dead. Getting 120 volts to unit and to the control board. Checked the wiring from the display to the board everything is testing good with continuity. Looks like from the wiring diagram we only have two options left and thats the display board and PCB. Installed pcb but didnt do any difference. Will need display board. Looks like Jared said it might be NLA. ; states that autho needed

Unit leaking water on second load. I found where one of the clips on the hose for the recirculation pump was loose and leaking. Its a pinch style. Replace hose clamp and checked the others. Now unit is working properly without leaks

Unit giving error code for bad drain. Went through test mode unit has a really week drain. Removed the back of the unit. Drained the remainder of water removed the filter and found 5 articles of clothing. Removed clothing and cleaned filter. Reassembled and testing unit is working great and no leaks