Returned with new grille assembly and installed, tested and found the damper to open and close properly, advised customer to wait for a few hours to see proper cooling, complete

Customer stated that the unit will not stop draining even after the customer replaced the drain pump, drain pump is operating properly but continuously runs, I found the pressure sensor hose to be clear of any obstructions, I recommended replacing the main control board that had a built in pressure sensor, I spoke with parts department and found that the board is no longer available, parts department sent me an estimate to have the current board be rebuilt, I quoted the customer who stated that he will look for a new unit instead, complete

customer stated that the kick plate fell off and the door was missing a spring. Tech found the kick plate depth was set incorrectly. Tech fixed the depth and replaced the kick plate. The door had both springs properly attached and they were functioning correctly. Tech explained that the springs were more worn in than they were at the time of purchase.

Washer not running. Flashing lights. Verified complaint. Wash,spin,lid lock flashing 3 times. Looked up code through tech sheet and found its a stuck relay. Replaced the drive board. Then tested unit to make sure it filled, agitated, and spin/drain. Everything is now working properly. ; pckd up 1 204659P (CONTROL BOARD)

Tech inspected hoses and found a piece of rubber matching the color of the hose to be blocking water from draining. Tech removed and tested. Done