The washer would not start. Just goes from sensing to paused right away. After some diagnosing I found the latch was bad. I replaced the latch and now its working. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock

The oven switched from bake to broil on it's own and they could not cancel the cycle. Ordered new touchpad. (by FW)

"Unresponsive. UI would not respond, I called the GE Techline they said the UI has been redesigned and botH boards have to be replaced. Customer will owe balance he authorized repairs.; ordrd 1 WD21X25992 (Pcb) and 1 WD21X25371 (UI control board)"

"Customer complains the washer is not spinning and draining. On arrival an inspection I found the Cuppler have failed its very noisy. Replace a coupler and also the drain hose that was damaged. I tested The washer its now draining and spinning as designed.; used 1 285753A (DD COUPLER) from stock, pckd up 1 W10096921 (Drain hose assembly)"

I removed the cold water hose and cleared the hose and removed the valve screens and cleared the screens. Hot and cold water fills good.