"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain hose underneath the sink is plugged were it hooks up to a black rubber hose and is reduced down in size. Cleaned out plugged hose and tested dishwasher. Dishwasher is working great. Dishwasher is now fixed. Recommended customer replace rubber hose underneath sink."

"Door is bent must be lifted to close. Unit is in a small closet and it is not easily accessible. Its the washer dryer combination unit would not drain. I removed a blockage and tested it and it works fine outside of the misaligned door. The door is bent no repairs possible for it. Would need WH46X28348 - door and WH01X28354 - lock assy, WH01X28362 - strike. Washer worked fine but would need these parts to get door to close as if it was new.; saved tckt"

"Customer complains that the freezer is not maintaining temperature. Upon arrival and inspection I found that there was very minimal frost on the evaporator. The compressor, condenser fan, and evaporator fans were all working. sealed system failure.; saved tckt , states that autho needed"

Customer complained that her dishwasher was not cleaning her dish as well. Upon arrival an inspection I found the dishwasher was in a half State. I reset the dishwasher and started it and watched it cycle. The water dose was great and the machine seem to pump very strongly. When inspecting under the sink I found that the drain hose needed an adapter to properly fit her sink. I installed an adapter and tested draining. The unit reset well and is now working as it should. The dishwasher is now fixed; ordrd 1 60423 (Adapter)

"Dead. Needs new user interface board, which looks like it would be WD21X23709. DW looked it up and said its wd21x32462. Not sure which one it is. Also needs new wire harness which it appears to me would be WD21X10545, but DW said its probably Wd21x24400. Small possibility it will also need a new main control, which shows up for me as WD21X25736, but could also be Wd21x25732. Quoted customer for user interface board and harness, will wait to hear back if theyd like to do the repair. Some parts are NLA which I informed them of."