Appliance Repair Big Lake Minnesota

Omega Force Appliance Repair Rated 5.0 out of 5 stars based on 24 customer reviews

We serviced a
KITCHENAID RANGE
Model KGRS505XWH05
Near Big Lake, MN 55309
Matt
Job Details: 09/19/2023
"Customer complaint is, OVEN WONT WORK AND ONE OF THE SURFACE UNITS WOULDNT SHUT OFF AFTER USE. Customer said oven is working fine. Customer couldnt get front left burner valve shut off, so they had to turn the gas off. The valve shaft is broken. Needs a new valve. Customer approved repairs. Installed new front left burner valve and tested. Burner is working great. Range is now fixed."
We serviced a
KITCHENAID RANGE
Model KGRS505XWH05
Near Big Lake, MN 55309
Matt
Job Details: 09/13/2023
"Customer complaint is, OVEN WONT WORK AND ONE OF THE SURFACE UNITS WOULDNT SHUT OFF AFTER USE. Customer said oven is working fine. Customer couldnt get front left burner valve shut off, so they had to turn the gas off. The valve shaft is broken. Needs a new valve. Quoted customer $371. to install new front left burner valve. Customer approved repairs. Part on order. ; ordrd 1 WPW10206288 (Valve)"
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWB2
Near Big Lake, MN 55309
Matt
Job Details: 09/07/2023
"Customer complaint is, DOESNT DRY TOP RACK. Inspected and tested. Customer had run dishwasher over night and hadnt opened it up yet. I opened dishwasher up and there wasnt many dishes in there, but the only thing wet was plastic items with low spots for water to pool. The rinse aid is completely empty and I dont think theyve been using it. I ran dishwasher through service diagnostics mode and the heating element came on. Dishwasher is testing good. I advised customer to use rinse aid for better drying and that plastic isnt going to dry as good as glass or metal dishes.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Big Lake, MN 55309
Matt
Job Details: 09/04/2023
"Customer complaint is, LEAKING. Inspected and tested. Found the brass elbow on the valve was cracked and leaking. Installed new elbow and tested. No more leaks. Dishwasher is now fixed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HAWP/XAA
Near Big Lake, MN 55309
Matt
Job Details: 08/31/2023
"Customer complaint is, THE FAN IS MAKING A LOT OF NOISE. IT STOPS WHEN WE OPEN THE DOOR AND THE FAN TURNS OFF. Inspected and tested. FF compartment is 44F and freezer is 0F. Theres water on the floor of the FF compartment. I removed the FF evaporator cover and theres ice across the top of the evaporator and around the fan and the drain is frozen over. Also the defrost sensor tested bad. Customer approved repairs. Defrosted FF evaporator and drain. Installed new defrost sensor and drain kit. Tested and refrigerator sounds great and defrost drain is now open and draining. Refrigerator is now fixed.
Lori Adams
Big Lake, Minnesota
08/25/2023
Matt has been here several times over the years and he’s always upbeat and friendly. I also enjoy the fact that he’s familiar and I don’t have to start with someone new.
Overall Experience
Brad Peterson
Big Lake, Minnesota
04/26/2023
We were so pleased with the quick service and the expertise, professionalism, and kindness of the technician. Seth is who responded to our service call. He was honest and explained all that was wrong. He had our best interest at heart and we truly appreciated that. He checked everything over and provided an estimate for what parts and labor would cost. It was pretty high and we appreciated him being honest in the fact it may not be worth the fix. He left the decision to us and told us he would do his best if we decided to fix the issues to provide the best service to get our washer up and running again. We truly believe he would have done that! We also were not charged any extra over and above the service call pymt we had prepaid. What a kind, yet very professional technician who truly cares about the clients and their best interest at heart. We decided to buy a new washer due to all the issues with our old machine. We will highly recommend your Company to others! It felt so good knowing the honesty your company provides. Thankyou Seth, and Thankyou for the Great Company you are and the great work ethics your company instills in their employees! Brad & Lynn Peterson
Overall Experience
Big Lake, Minnesota
02/14/2023
Quick and easy! Very satisfied with the repairs ! Very professional.
Overall Experience
Ramona
Big Lake, Minnesota
01/23/2023
Seth was friendly, professional, a great " explainer", and a joy to work with. I will recommend Omega Force to my friends and family.
Overall Experience
Greg
Big Lake, Minnesota
12/05/2022
Everyone I dealt with from my first call with our appliance problem, to Matt the service tech repairing the appliance was performed on time and communications were excellent throughout the process. I would recommend omega, and was impressed with their service.
Overall Experience