The dispenser is still in the closed position at the end of the cycle and the filter for the bottom is broken. Ordered both parts. (by FW)

The timer does not move and there is no heat in the dryer. I am guessing it needs coils or igniter. (by FW)

The oven will not self clean and just makes a clicking noise. Ordered a new lock mechanism. (by FW)

"Customer complaint is, WON'T DRAIN. Inspected and tested washer in test mode and everything was working great accept when it went into a spin it was shaking like crazy. I filled and drained it 4 times and it drained great every time. Started washer on a rinse and spin and it filled, agitated, drained and spun, but shakes a lot. The rear bearing has oil and grease coming out of it. The bearing is starting to fail not allowing it to go into a high spin with clothes in it.

"Customer complaint is, leaked all over and when the customer opened the door of the washer a metal ring came out. Inspected and found the outer door boot and ring had come off. Looks like there was some clothes hanging out when the door got shut and it ripped it off when they started it. I put the door boot and ring back on and tested. Door is sealing and not leaking anymore. Washer is now fixed."