Service History 438 - Omega Force Appliance Repair

We serviced a

MAYTAG WASHER FRONT LOA

Model MHWZ600TW01

Near Edina, Minnesota 55436

Nate

Job Details: 10/07/2021

"Washer leaking bad from front. Has a big tear in the boot. Replaced boot, ran it, no leaks. Runs great."

We serviced a

FRIGIDAIRE FREEZER

Model FPUH19D7LF1

Near Carver, Minnesota 55315

Phillip

Job Details: 10/07/2021

I found water leaking from the bottom of the ice maker. Also found water leaking from the fill tube. I replaced the ice maker and put a tube around the fill tube so water does not spray out. I ran a harvest and it filled and is not leaking. ; used 1 5303918277 (ICEMAKER) from stock

We serviced a

BOSCH DISHWASHER

Model SHEM63W52N/11

Near Minneapolis, Minnesota 55419

Nate

Job Details: 10/07/2021

"It is giving them an E 23 error code. Ended up finding debris that had gotten past the first filter and was stopping water from getting to the drain pump. After cleaning that out it drains awesome. Customer said its not drying the dishes very well, tested the heater and it has 9 A of current which is spec, its heating how it is supposed to, recommended to customer doing finish detergent and using rinse aid. Dishwasher runs great."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA45M7050AW/A4

Near Savage, Minnesota 55378

Delton

Job Details: 10/07/2021

"Ran quick cycle and washer filled, agitated, drained, filled for rinse, agitated, drained and spun. Did not find any errors or issues. Washer is working good as Im here."

We serviced a

UNKNOWN Garbage Disposal

Model n/a

Near Minneapolis, Minnesota 55407

Seth

Job Details: 10/07/2021

Customer complaints at disposal is not working and sink backs up. Upon arrival and inspection I found a blockage in the pipes leading from the disposer to the main drain. I cleared it and broke free. I tested with ice in the unit work perfect I flushed a lot of water through it no further repairs needed.

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Minneapolis, Minnesota 55416

Seth

Job Details: 10/07/2021

Dishwasher will not start. Failed control board was found part is on order.; ordrd 1 WD21X24901 (Board)

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEMS309BSS00

Near Chaska, Minnesota 55318

Phillip

Job Details: 10/07/2021

I replaced the lower oven display board and the convection fan blade. I tested at 350. It heated up good and sounded good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FTX00

Near Minneapolis, Minnesota 55424

Nate

Job Details: 10/07/2021

Refrigerator was chirping and needed a new control board set. Replaced that and it runs great now with no chirping.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8900BC0

Near Big Lake, Minnesota 55309

Matt

Job Details: 10/07/2021

"Customer complaint is, EC UL- KEEPS SAYING ITS UNLEVEL EVEN IF ITS EMPTY. Inspected and tested. Found the bearing has failed. Quoted customer to install new bearing."

We serviced a

LG DISHWASHER

Model LDF8072ST

Near Minneapolis, Minnesota 55420

Delton

Job Details: 10/07/2021

Found that drain pump is bad and will get drain error. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 ABQ73503004 (Drain pump)

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTSS3

Near Eagan, Minnesota 55123

Delton

Job Details: 10/07/2021

Found that control board is bad as it is intermittently draining and not sending power to heater.; schdld next appmnt for 10/12 TUE !

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3015LMD

Near Becker, Minnesota 55308

Matt

Job Details: 10/07/2021

"Customer complaint is, OVEN DISPLAY IS BLANK. Inspected and tested. Found the board has failed. Quoted customer to install new board and overlay. Customer approved repairs. Parts on order. ; ordrd 1 5304518661 (Board) and 1 316220725 (Overlay)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Albertville, Minnesota 55301

Matt

Job Details: 10/07/2021

"Customer complaint is, NOT COOLING FRIDGE AND FREEZER. Inspected and tested. Compressor and fans are all running. Took apart evaporator cover and theres no frost on evaporator. Sealed system has failed. "

We serviced a

GE DISHWASHER

Model GDF630PMM0ES

Near Elk River, Minnesota 55330

Matt

Job Details: 10/07/2021

"Customer complaint is, HAS NO POWER. Inspected dishwasher and found the UI board is unresponsive. Board has 120 to it and the light on the board is flashing rapidly. Im pretty confident that the main board is bad, but it could be the UI board. Quoted customer to install new UI board. Installed kit with new board, UI and all the wiring harnesses accept the door wiring harness and I get the same results. Light on the main board is flashing rapidly, but UI is dead and not responding. Im going to order the door harness because its the only thing thats not been replaced. Installed new door harness and its still dead. I started switching out boards using the old and new together and still dead. I took out all the new parts and reinstalled the old original parts and now its working. I ran the dishwasher for over 20 minutes and its working great. Im completely baffled on this dishwasher, but its working now."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model KFIS20XVMS2

Near Loretto, Minnesota 55357

Seth

Job Details: 10/07/2021

I replaced the failed control board and tested the fridge. It is now fixed.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9549LW2

Near Chanhassen, Minnesota 55317

Phillip

Job Details: 10/07/2021

"The customer said he came down after running the washer for 20 min and it had shut off and was full of watered he tried a couple cycles but nothing worked he then tried the spin cycle. The washer started to drain then went into a spin and shut off. I put in on a normal cycle and let wash. I then moved to spin. It ran the neutral drain, it never stop, it right through a spin cycle and shut off. I tried it a few more times and its working. I ran a complete rinse and spin and its still working good. Im thinking maybe the timer contact are going bad in the timer If the customer calls back please order a timer.I quoted the customer $283.12. Timer WP3951702"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4850HW1

Near Minneapolis, Minnesota 55426

Nate

Job Details: 10/07/2021

"The washing machine has been leaving orange residue on the customers clothes. The gear case is running loud, needs a new transmission. Recommended a new wash plate and transmission. The water is really soft, did a water test on it. "

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Eagan, Minnesota 55123

Delton

Job Details: 10/07/2021

Found that upper rack plastic adjuster is broken. Replaced with new rack adjuster kit. Tested and rack is secure. Dishwasher is working good.; used 1 W10712394 (RACK ADJUSTER KIT) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4375RFC3

Near Mound, Minnesota 55364

Phillip

Job Details: 10/07/2021

Verify the noise is coming from the wash motor. I replaced the wash motor and let it run. It sounds great and theres no water leaking.

We serviced a

KITCHENAID RANGE- GAS

Model KGRC608LSS0

Near Saint Michael, Minnesota 55376

Matt

Job Details: 10/06/2021

"Customer complaint is, DOOR HINGE ISSUE. Inspected and found the door was falling off because the hinges were coming out of the bracket on the oven. I removed the door and inspected hinges. They look good. I reinstalled door and it opens and closes now and seems to be fine. I dont know why it came off, but if it does it again we will probably have to replace reciptical side brackets that are mounted on the frame. Part number 9782005."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Saint Michael, Minnesota 55376

Matt

Job Details: 10/06/2021

"Customer complaint is, EC F9E1 & WONT OPEN SOAP DISP ALL THE WAY OR DRAIN & ALRAM CODES GOING OFF. Inspected and tested. Found the drain pump has failed. Also the dispenser sometimes doesnt open. It opened in test mode but the inside of the dishwasher is covered in hard water deposits and I think the dispenser is also gummed up with them. Quoted customer to install new drain pump and dispenser. Customer approved repairs. Parts on order. ; ordrd 1 W11412291 (Drain pump) and 1 W11412300 (Dispenser)"

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.7800201

Near Minneapolis, Minnesota 55411

Nate

Job Details: 10/06/2021

"Squealing and thumping. Replaced belt, 4 rollers, and idler pully. Oiled rollers. Vacuumed lint out of dryer. Runs much quieter now. Heats nicely. .; used 1 4392067 () from stock"

We serviced a

BOSCH DISHWASHER

Model SHX7ER55UC/50

Near Minneapolis, Minnesota 55409

Nate

Job Details: 10/06/2021

Dishwasher had water in flood pan a week ago but its bone dry now and after getting flood pan off there is no evidence of water leaking from drain pump or wash motor. Will hold on to parts for a week just in case I get a call back. The customer will switch detergents in case it was over sudzing.

We serviced a

GE REFRIGERATOR

Model gshl5kgxgcls

Near Rogers, Minnesota 55374

Matt

Job Details: 10/06/2021

"Customer complaint is, ICE FREEING WHEEL WONT LET ICE DROP- & RUBBER PAD IN DOOR ICE FALLS THRU ISNT SEALING RIGHT. Inspected and tested. Found the rubber on the dispenser door is deformed and not sealing. Installed new dispenser door and tested. Door is sealing great and dispenser is dispensing ice. Refrigerator is now fixed. ; used 1 WR17X11653 (ICE DISPENSER DOOR) from stock"

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Minneapolis, Minnesota 55423

Nate

Job Details: 10/06/2021

"Dishwasher dead. Has a cracked latch, bad user interface and wire harness.."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS0A

Near Minneapolis, Minnesota 55423

Nate

Job Details: 10/06/2021

"Leaking from heater terminal. Replaced heater, no leaks now."

We serviced a

BOSCH DISHWASHER

Model SHE3AR76UC/22

Near Minneapolis, Minnesota 55416

Nate

Job Details: 10/06/2021

Dishwasher not draining. Found a bad air trap. Not allowing water to drain out. Bypassed air trap. Drains great now.

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE58H9970WS

Near Minneapolis, Minnesota 55422

Nate

Job Details: 10/06/2021

"Not heating well or holding temperature. Had a bad convection element. Replaced the element, added on wire coming to it and a new terminal. Heated to 350 under 10 minutes and held temperature well after opening door."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LXR7244JQ1

Near Minneapolis, Minnesota 55427

Nate

Job Details: 10/06/2021

"Washer leaking water and not draining. Has a broken drain pump. Replaced pump, runs and drains great now.; used 1 WP3363394 (DD DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS0

Near Apple Valley, Minnesota 55124

Delton

Job Details: 10/06/2021

"Replaced gasket and deflectors, tested and dishwasher is running and working good."

We serviced a

GE REFRIGERATOR

Model PYE22KMKEES

Near Elk River, Minnesota 55330

Matt

Job Details: 10/06/2021

"Customer complaint is, TRIPS BREAKER NOW AFTER TECH INSTALLED NEW PARTS & TOP SIDE STILL NOT GFETTING COOL ENOUGH. Inspected and tested. Temperatures were good when I got here. Fans are all running and sound good. Everything tested good in test mode. I turned on both heating elements for a while and still didnt trip the breaker. I cant find anything wrong with this refrigerator. I have tested everything as thoroughly as I can. Refrigerator is operating normal for me."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2510231

Near Elk River, Minnesota 55330

Matt

Job Details: 10/06/2021

"Customer complaint is, CONTINUING TO CYCLE OVER AND OVER AND NOT STOP. Inspected and tested. Found the main board is failing. Quoted customer $300. to install new board. Customer approved repairs. Board is not in stock and the customer is aware of that and wants us to see if we can find it. Part number W10582044. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RF386PXGQ0

Near Maple Grove, Minnesota 55311

Seth

Job Details: 10/06/2021

"Customers complaint is the left front burner shuts off after prolonged use, and after self clean is ran The door remains locked. I found the micro computer is not completing the program and unlocking. I power cycled the unit and it unlocked as it should. I checked for part and part looks to be on national back order. I called and spoke with home smart and per their instruction, we are to place this in to replacement helper."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT50SAHZ0

Near Osseo, Minnesota 55311

Seth

Job Details: 10/06/2021

This is not a redo this is a new complaint and I verified that it was not caused by technician error. If this issue persists and they call back again please order a control board for return visit as we will know that it is not turning on the heater at the rinse cycle to dry dishes.Customers complaints dishwasher now is not drying. Upon arrival an inspection I checked the heater and its operation and it worked perfectly when using the service diagnostic test sequence. No issues were found unit may have just needed to be reset.

We serviced a

KITCHENAID DISHWASHER

Model KUDS02FRBL1

Near Medina, Minnesota 55340

Phillip

Job Details: 10/06/2021

The issue now is the soap dispenser lid would not close and it leaks. What I did had nothing to do with either issue. This is a new problem. I removed the outer door and found water leaking past the dispenser. I found all 6 screws were loose and water has been leaking for a while. I replaced the soap dispenser and made sure all the screws were tight. I looks like the dispenser was replaced before. ; used 1 WPW10199696 (DISPENSER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2SHDXTS

Near Maple Grove, Minnesota 55311

Seth

Job Details: 10/06/2021

Customers complaint as when he plugged in the fridge and made a clicking noise but would not cool. Upon arrival in inspection I found that the overload and relay on the compressor was not kicking on the unit. I put on a jumper cord with a new relay and it worked instantly. I replaced the start device and tested the fridge. It started cooling immediately; used 1 PRO41 () from stock

We serviced a

GE MICROWAVE

Model PEM31SM3SS

Near Eagan, Minnesota 55123

Delton

Job Details: 10/06/2021

Microwave inside paint is a little more than touch up. %50 of paint is flaking off inside ; saved tckt

We serviced a

BOSCH MICROWAVE

Model HMV5053U/01

Near Eagan, Minnesota 55123

Delton

Job Details: 10/06/2021

Found that the latch is worn out which then did not hit the microswitches in correct order caused a short which then blew the fuse. Would need 2nd man to get microwave down for repair. Due to costs customer will replace microwave.

We serviced a

GE RANGE- ELECTRIC

Model JGBP28MET2BS

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 10/06/2021

The electrode wire broke off the front left electrode. Im ordering the electrode wire kit. ; ordrd 1 WB18K10061 (Electrode) and 4 WB01K10112 (Electrode clip)s

We serviced a

GE WALL OVEN- ELECT

Model JT3800SH3SS

Near Plymouth, Minnesota 55446

Phillip

Job Details: 10/06/2021

I replaced the microwave door. The new door when it lays flat kind of bounce back up but it could be normal. The old door had broken springs so I couldnt compare. The door shuts good and the microwave works.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/US

Near Minneapolis, Minnesota 55417

Delton

Job Details: 10/06/2021

Customer said refrigerator stopped cooling and back wall of refrigerator was ice coming through the vents. Appears that this has the evap freezing over and likely stopped the fan. Because they unplugged fridge for a day and plugged it back in and since then it was been cooling. Please gather parts/heater kit and contact customer with exact estimate for fix. They are unsure if they wants to proceed with repair.; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPQ0

Near Savage, Minnesota 55378

Delton

Job Details: 10/06/2021

"Found that it was leaking from the water inlet from water valve to tub. The inlet had become corroded with hard water buildup causing water to squirt out of the inlet down the side of dishwasher. Cleaned out inlet, tested and dishwasher no longer leaks. Dishwasher is working good.If problem continues, order door seal and both side of deflectors."

We serviced a

GE RANGE- GAS

Model CGS990SET5SS

Near Elk River, Minnesota 55330

Matt

Job Details: 10/06/2021

"Customer complaint is, convection oven. After turning on the convection oven it trips GFCI receptacle. Inspected and tested. Turned on convection oven and it preheated and cycled great for almost 30 minutes. I even turned on the upper oven at the same time and it never tripped the GFCI. Theres like 4 outlets on this breaker, so I recommend that if it does it again to unplug everything else on this circuit and try it again. Also said they could try running a extension cord to another outlet and see if it works then. Otherwise oven is working great for me. Customer said it did it again as soon as I left. I took apart the lower oven floor and found the deflector is melted and hanging down onto the ignitor. I found a service bulletin for this exact problem. It says to replace the ignitor and deflector. Quoted customer $405. to install new ignitor and deflector. Customer approved repairs. Part on order. ; ordrd 1 WB13K10043 (Bake ignitor) and 1 WB35X37972 (Deflector)"

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFB

Near Savage, Minnesota 55378

Delton

Job Details: 10/06/2021

Microwave not powering on. Found that micro switch is bad caused fuse to blow. Jumped fuse and still no power. Tested that there is power going to board but no led lights or response to board. Also customer said before it shut off it was hard to start when pushing button. Also vent grille plastic tabs broke so it constantly falls off when opening door (is vent grille covered?) would need several parts and might be over cost to fix? Latch hook 5304440289; control board 5304481625; vent grille 5304473796; micro switch x3; 20amp fuse; touch pad 5304481625; overlay 5304473811;; saved tckt

We serviced a

GE WASHER TOP LOAD

Model WCSR4170D0WW

Near Minnetonka, Minnesota 55345

Phillip

Job Details: 10/06/2021

The capacitor was bad. I went to Sundberg and got a new capacitor. I replaced the capacitor now its working good. ; pckd up 1 WH12X10462 (Capictor)

We serviced a

GE DISHWASHER

Model PDW7880G00SS

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 10/06/2021

Verified the rollers on the upper rack are broken the the dispenser lid latch was stuck. I replaced the soap dispenser and the upper rack wheel. The lid works good and the rack rolls good. I removed the spray arm and filter. Cleaned the filter and screen. Advised the customer to clean the dishwasher with dishwasher cleaner.

We serviced a

GE MICROWAVE

Model PVM1970SR1SS

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 10/06/2021

When you open the door the fan turns on. I found the bottom switch was bad. I replaced the switch and now its working good. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock

We serviced a

LG WASHER FRONT LOA

Model WM2501HVA

Near Savage, Minnesota 55378

Delton

Job Details: 10/06/2021

"Washer not draining. Found that drain trap was full of gunk/debris that was blocking water. Cleaned out drain trap, tested and washer now fills, agitates, drains and spins. I showed customer how to check drain trap. Washer is working good."

We serviced a

MAYTAG RANGE- ELECTRIC

Model MES5775BAF

Near Becker, Minnesota 55308

Matt

Job Details: 10/06/2021

"Customer complaint is, TRIPLE BURNER IS HAVING ISSUES. Inspected and tested. Found the inside single burner on the triple burner has failed. Needs a new element. Installed new front right triple burner element and tested. Burner is working great. Burner is now fixed."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA456DRHDSU/AA

Near Chanhassen, Minnesota 55317

Phillip

Job Details: 10/06/2021

The washer is giving the unbalance error. The whole tub is loose and pushes down easy. The washer needs the new dampers. It needs 4 of them. I gave the customer a quote of He is calling Samsung to see if they will cover the repair. Need 4 dampers. DC97-05280W damper (4)

We serviced a

SAMSUNG DISHWASHER

Model DMT400RHS/XAA

Near Maple Grove, Minnesota 55311

Seth

Job Details: 10/06/2021

Dishwasher fills after it drains. The drain pump works perfectly. I found no high loop and that the sump fills when the sink drains. I installed a high loop and tested the dishwasher. It is now fixed. No additional charge if leaking continues and he wants to fix it See picture for part needed abs .

We serviced a

GE WASHER TOP LOAD

Model GTW680BSJ5WS

Near Maple Grove, Minnesota 55369

Seth

Job Details: 10/06/2021

Loud during agitation. Transmission is leaking and belt is failing. The undercarriage is oil soaked. Unfortunately this issue is not covered with the home smart warranty. Please submit to replacement helper.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT182SAW4

Near Minneapolis, Minnesota 55445

Seth

Job Details: 10/06/2021

"Customer complains that the fridge is not cooling. Upon arrival and inspection I found the fridge plugged in compressor, condenser fan, and evaporator fan were all working but there was no frost on the evaporator. I watched for our few additional minutes and evaporator never frosted. The sealed system has failed; saved tckt"

We serviced a

LG WASHER FRONT LOA

Model WM3570HWA

Near Edina, Minnesota 55410

Nate

Job Details: 10/06/2021

"Not draining. Found a bad drain pump. Replaced, runs great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Dayton, Minnesota 55327

Seth

Job Details: 10/06/2021

I replaced the worn out springs that hold the door into position. I worked with customer and adjusted it so the door would stay partially open to allow unit to dry better. The dishwasher is now fixed.

We serviced a

LG WASHER FRONT LOA

Model WM2688HWM

Near Annandale, Minnesota 55302

Seth

Job Details: 10/05/2021

"Customer complaint the washer only rinses in hot water, its not draining like it should and sounds bad. Upon arrival and inspection I found the waterlines were hooked up backwards to call Rick to the hot in the heart was to the call. I removed the drain pump filter and checked for debris and found none. I inspected the spin drum and found play. The well on the spider its broken.saved tckt"

We serviced a

GE DISHWASHER

Model ZBD6880K00SS

Near Long Lake, Minnesota 55356

Seth

Job Details: 10/05/2021

I found two separate leaks one from the inlet valve one from the manifold. I quoted both for customer she declined service at this time. They may call if they change their mind.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US2A

Near Hopkins, Minnesota 55343

Seth

Job Details: 10/05/2021

Latch in closed position door would jot close. I reset latch in its proper position and tested multiple times. The dishwasher now opens and closes as designed. Note the dishwasher is in a position where it contacts the range long term this may be causing the problem if it is slammed. I quoted new latch to customer. They will let us know if they want to move forward with that repair.

We serviced a

FRIGIDAIRE RANGE- GAS

Model DGG3042KFN

Near Minnetonka, Minnesota 55305

Seth

Job Details: 10/05/2021

Bake and broil ignitors are slow/failing. Parts are on order.; ordrd 2 5303935066 (Flat ignitor)s

We serviced a

LG DRYER- GAS

Model DLG5966W

Near Rogers, Minnesota 55374

Matt

Job Details: 10/05/2021

"Customer complaint is, GRINDING SOUND. Inspected and tested. Found one of the front rollers was seized up and was wearing down. Quoted customer to install 2 new rollers. Customer approved repairs. Installed new front 2 rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 2 4581EL2002h (ROLLER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1817LS1

Near Minneapolis, Minnesota 55428

Seth

Job Details: 10/05/2021

"Not cooling. Failed defrost timer and iced up evaporator was the cause. I replaced the timer, defrosted and cleared a blockage from the defrost drain. The fridge is now fixed.; used 1 UET120 (UNIV DEFROST TIMER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS5

Near Plymouth, Minnesota 55446

Seth

Job Details: 10/05/2021

"Not making ice. I found the freezer section of the fridge was it between 12?F and 20?. The price food section was sitting in the 40s, and the icemaker room was 35?F. All the evaporator fans were running but there was a lot of condensation and meltdown coming out of the ice room. The fridge has a failing saeled system."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS6B

Near Eagan, Minnesota 55122

Delton

Job Details: 10/05/2021

"Found that there is a lot of soap suds inside dishwasher when i didnt add soap. Informed customer to cut back on soap. Also Found that door seals are worn out. Replaced door seal, bottom seal and splash shield. Tested and no leaks, Dishwasher is working good.; used 1 154701001 (SPLASH SHIELD KITS), 1 154827601 (TUB GASKET), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"

We serviced a

LG MICROWAVE

Model NA

Near Eagan, Minnesota 55122

Delton

Job Details: 10/05/2021

Not heating and loud vibrating sound. Getting power to transformer but not heating. High voltage side issue. As well blower fan rattles and vibrates loudly. Model and serial number tag fell off and cannot verify parts.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KITCHENAID WASHER FRONT LOA

Model KUDI02IRWH1

Near Bloomington, Minnesota 55431

Delton

Job Details: 10/05/2021

"Dishwasher has power. Turned on but not draining. Found that garbage disposal drain plug was not punched out. I punched out drain, ran test and dishwasher is running and draining. Dishwasher is working good."

We serviced a

GE DISHWASHER

Model GLD415M15CS

Near Burnsville, Minnesota 55337

Delton

Job Details: 10/05/2021

Ran normal test and after 40 minutes dishwasher still running and soap dispensed and fully dissolved and steamy hot water. Dishwasher is working good as Im here. Informed customer to make sure that no tall plates were in front of the soap dispenser that may prevent it from opening.

We serviced a

GE MICROWAVE

Model PSB1201NSS01

Near Medina, Minnesota 55340

Seth

Job Details: 10/05/2021

"Unit makes a humming sound when the door is closed but its not in use. Upon arrival and inspection I found the magnetron is staying engaged. No lights or turntable operate just the magnetron. I quoted I relay board and explained to customer this could have many causes or it may just be a simple failure of the relay board. I quoted via bluebook but cautioned and my personal experience this issue will require more than one control board and possibly a harness or microswitches.Dana please order the following WB27X32849, ; schdld next appmnt for 10/12 TUE !"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB2000RFC1

Near Minneapolis, Minnesota 55412

Nate

Job Details: 10/05/2021

"Replaced the leaking wash motor, it no longer leaks and runs great. Cleaned out drain pump, installed new drain pump but it leaks. I will need to return that drain pump. After cleaning out the old drain pump it actually runs great and does not leak. Everything is good now. Cleaned out the drain line as well. Could not mount the dishwasher flat since the floor is curved from all the water leaking. Once they replace the floor the dishwasher should sit flat again."

We serviced a

GE RANGE- GAS

Model CGS990SET5SS

Near Elk River, Minnesota 55330

Matt

Job Details: 10/05/2021

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24DCX7

Near Eagan, Minnesota 55123

Delton

Job Details: 10/05/2021

"Upon much inspection it appears to be the water valve as I was here and heard it trying to fill and no water entered tub. Replaced water valve, tested and bottom dishwasher fills and is working good. If problem continues need to replace control board (524136P). Pretty positive that water valve was failing as it was not filling as I was here."

We serviced a

LG DRYER- ELECTRIC

Model DLE2515S

Near Eagan, Minnesota 55123

Delton

Job Details: 10/05/2021

Found that drum weld broke and cracked the drum causing the loud thumping as it rotates. Customer declined repair and will look into replacement.

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR

Near Minneapolis, Minnesota 55409

Nate

Job Details: 10/05/2021

"Has known issue. Installed drain kit, new thermistor, and added additional heater. Runs great. Told customer could take 24 hours to totally cool down."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF457ARGSWR/A2

Near Minneapolis, Minnesota 55419

Nate

Job Details: 10/05/2021

"Sometimes display is dead. Replaced display and main PCB. Tested multiple times. Runs great.

We serviced a

GE DRYER- ELECTRIC

Model DPXQ473GT0WW

Near Minneapolis, Minnesota 55410

Nate

Job Details: 10/05/2021

Rattling when it runs. Has a cracked rubber collar around motor. Needs new motor and blower wheel. Belt is really brittle. Ordered new belt too to replace the one we carry in stock. Coming back to install parts. ; ordrd 1 WE16M15 (Blower wheel) and 1 WE17X10010 (Motor kit) and 1 WE12M29 (Belt)

We serviced a

SAMSUNG REFRIGERATOR

Model RF197ACRS

Near Edina, Minnesota 55435

Nate

Job Details: 10/05/2021

"It has the known Samsung issue. I replaced the back panel, made sure that the heater works well, installed the new temperature sensor, and installed the new drain kit. Everything is cool in nicely and unit is good to go."

We serviced a

LG DISHWASHER

Model LDS5811ST/02

Near Minneapolis, Minnesota 55410

Nate

Job Details: 10/05/2021

"Heater not working. Motor running super loud. Replaced heater and main control board. Impeller and motor. Runs and heats great now. Display first digit is scrambled. Told customer that if they want I can come back to replace display board. Also, made a little grinding sound when I first ran the wash portion, took everything apart three times, cant figure out whats scraping, but if it continues they may call it in again."

We serviced a

ELECTROLUX REFRIGERATOR

Model EI27BS16JS8

Near Minneapolis, Minnesota 55416

Nate

Job Details: 10/05/2021

"Not cooling. Compressor not running. Bad inverter. Replaced inverter, compressor immediately running. Fans running. Cooling down.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2342LF3

Near Elk River, Minnesota 55330

Matt

Job Details: 10/05/2021

"Customer complaint is, SY EF ERROR FOR EVAP FAN. GRINDING NOISE CUST DEFROSTED IT AND IT WAS FINE, BUT NOW NOT COOLING and error code is gone. Inspected and tested. Customer had it turned off when I got here. I turned it on and after 20 minutes the evaporator was only frosted over about 25 percent. Sealed system has failed. Customer is going to replace the refrigerator."

We serviced a

FRIGIDAIRE STACKED WASHER

Model ATF6700FE1

Near Elk River, Minnesota 55330

Matt

Job Details: 10/05/2021

"Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the drain pump has failed. Needs a new pump. Part on order. The dryer is stacked on the washer, so I let the customer know that either they have to get it down before I come back. Customer removed dryer themselves. Installed new drain pump and cleaned out coin catcher. Tested washer and its working great. Washer is now fixed."

We serviced a

GE REFRIGERATOR

Model CFSP5RKBCSS

Near Monticello, Minnesota 55362

Matt

Job Details: 10/05/2021

"Customer complaint is, CONTROL PANEL & LIGHTS FLASHED INSIDE - FRIDGE & FREEZER NO COOL. Inspected and tested. Found the main board has failed. Quoted customer to install new board. Customer approved repairs. Installed new board and tested. Refrigerator is running and cooling. Refrigerator is now fixed. ; used 1 WR55X11098 (MAIN BOARD) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model GHW9400SU0

Near Albertville, Minnesota 55301

Matt

Job Details: 10/05/2021

"Customer complaint is, DOOR SEAL IS VERY LOOSE AND STRETCHED AND WORRIED ABOUT IT LEAKING. Inspected and found the door boot is stretched out and not sealing properly. Needs a new door boot. Installed new door boot and tested. Washer is now fixed."

We serviced a

MAYTAG DISHWASHER

Model MDB8959AWS2

Near Wayzata, Minnesota 55391

Phillip

Job Details: 10/05/2021

Some of the insulation blanket was binding up on the left door cable. I removed the insulation and replaced the door link cable kits. I then tighten up the screws around the door. Its working good now the door opens all the way and closes good.; used 1 8194001 (LINKAGE KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Eden Prairie, Minnesota 55346

Phillip

Job Details: 10/05/2021

"I verified the issue. Frost is building up on the fresh food evaporator. There is a new service bulletin for this exact issue. I followed the step in the bulletin. I changed the defrost setting to a 8 hour defrost cycle. Door seals look good and the fridge is leveled as it should be. The tabs on the evap cover are broke . Im ordering the fan with thermistor, new drip pan, the fan rubber bracket and the evaporator cover. ; ordrd 1 WPW10389152 (Bracket) and 1 WPW10501260 (Cover) and 1 W11033168 (Fan assembly) and 1 W11457241 (Drip pan)"

We serviced a

BOSCH DISHWASHER

Model SHU4322UC/UC12

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 10/05/2021

The customers complaint was the normal button was missing and the dishwasher leaks. I found that the dishwasher is not level at all he was leaning forward quite a bit. And the customer said it has been like that since they moved in and its been leaking on and off since then as well. I leveled the dishwasher and immediately stopped leaking. Im ordering the normal button and one more. ; ordrd 2 00165246 (Key button)s

We serviced a

BOSCH DISHWASHER

Model SHX68TL5UC/02

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 10/05/2021

The right side door cable is broken. Im ordering both cables. ; ordrd 2 00610087 (Cable)s

We serviced a

GE REFRIGERATOR

Model MONOGRAM

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 10/05/2021

The model tag was missing. This was a monogram built in fridge. The freezer was completely covered with frost. The freezer drawer basket was not in right. I fixed the basket. I advised the customer to shut it off for a couple days so it can completely defrost. I showed the customer how to turn it back on. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

MAYTAG STACKED WASHER

Model MHWE400WW01

Near Long Lake, Minnesota 55356

Phil

Job Details: 10/05/2021

The machine will not fill with water and gets an E20 error code. (by FW)

We serviced a

KENMORE WASHER TOP LOAD

Model 796.3152221

Near Chanhassen, Minnesota 55317

Phillip

Job Details: 10/05/2021

I replaced the main control board. I ran a drain and spin cycle and this time it ran good and did not give the UE error.

We serviced a

LG WASHER TOP LOAD

Model WT5170HV

Near Excelsior, Minnesota 55331

Phillip

Job Details: 10/05/2021

"Found water leaking past the back of the tub cover. I recommend replacing the valve, water pipe and tub cover. The top has a lot of rust on it. I advised the customer that could cause a issue in the future. I also advised there could be more causing the leak than I could find. Quoted for parts and labor MGE61910301 pipeAJU73213301 valve ACQ85605501 top cover"

We serviced a

GE REFRIGERATOR

Model GSL25JFTABS

Near Saint Michael, Minnesota 55376

Matt

Job Details: 10/01/2021

"Customer complaint is, FRIDGE & FREEZER- NOT COOLING/FREEZING- LCD NOT WORKING ON WATER DISPENSER- ALL OTHER LIGHTS WORK. Inspected and tested. Found the board has failed. Installed new board and tested. Refrigerator is now running and cooling. Refrigerator is now fixed. ; used 1 WR55X10942P (MAIN BOARD) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Saint Michael, Minnesota 55376

Matt

Job Details: 10/01/2021

"Customer complaint is, WONT START. Inspected and tested. Found the circulation pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 w11084656 (MOTOR) from stock"

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model n/a

Near Hanover, Minnesota 55341

Matt

Job Details: 10/01/2021

"Customer complaint is, FRONT FILTER STICKS OUT BENT & CLOTHES GET STUCK ON IT & THINKS NEEDS BELT. Inspected and found the font bulkhead was packed full of lent. . Customer approved work. Cleaned out bulkhead and blower wheel. Also reattached the vent in the back. Customer had another company just replace the belt. Tested dryer and its working great. Dryer is now fixed."

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Rogers, Minnesota 55374

Matt

Job Details: 10/01/2021

"Customer complaint is, KNIFE MELTED IN HEAT ELEMENT STINKS BAD. Inspected and found the handle was melted onto the heating element. I was able to remove all of it and ran dishwasher through service diagnostic mode. Everything was working great and heating element turned on just fine. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

LG DRYER- GAS

Model DLG0452W

Near Elk River, Minnesota 55330

Matt

Job Details: 10/01/2021

"Customer complaint is, NO HEAT. Inspected and tested. The first time the heat came on it got up to 255F really quickly and then started short cycling. Airflow on outside of house is only 4mph. I watched the heat cycle for almost 20 minutes and it was heating, just short cycling. I cant access the back of the dryer to check airflow without destroying the vent. Its the plastic venting material. Dryer seems to be operating great. The vent is the issue. Advised customer to clean and replace vent before they use dryer again."

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model ATF6700FE1

Near Elk River, Minnesota 55330

Matt

Job Details: 10/01/2021

"Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the drain pump has failed. Needs a new pump. Part on order. ; ordrd 1 137221600 (Drain pump)"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV330AEW/XAA

Near Big Lake, Minnesota 55309

Matt

Job Details: 10/01/2021

"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed and also the idler pulley was seized up. Installed new heating element and idler pulley. Tested dryer and its heating great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 1 DC97-14486AG (HEATER ASSEMBLY) from stock"

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model WOD51EC7AS04

Near Eagan, Minnesota 55122

Delton

Job Details: 10/01/2021

Replaced fuse and blower fan. Tested and fan is cooling and wall oven is heating and working good.

We serviced a

GE REFRIGERATOR

Model TBX18JISERAD

Near Corcoran, Minnesota 55340

Phillip

Job Details: 10/01/2021

Its running but not getting as cold. The compressor and fans run but its not building up much frost on the evaporator. Advised the customer its a sealed system issue. .

We serviced a

GE DISHWASHER

Model PDT720SSH6SS

Near Plymouth, Minnesota 55446

Phillip

Job Details: 10/01/2021

I replaced the wash motor with the new wash motor kit. Everything is working good now.

We serviced a

GE DISHWASHER

Model PDW9980L00SS

Near Chanhassen, Minnesota 55317

Phillip

Job Details: 10/01/2021

I replaced the sump inlet. I ran the dishwasher and was working good and I found no leaks.