We serviced a
FISHER PAYKEL REFRIGERATOR
Model RF172GDUX1
Near Minnetonka, Minnesota 55345
Nate
Job Details:
06/01/2022
"Water filter broke, when they tried to install a new one. I got the broken pieces out of the filter head assembly, but the old water filter wouldnt go back in without breaking, and it doesnt seal. Needs new water filter head assembly, water filter and bypass. ; saved tckt , states that autho needed"
We serviced a
DACOR MICROWAVE
Model PCOR30S
Near Minneapolis, Minnesota 55407
Nate
Job Details:
06/01/2022
"Not heating, main PCB is failing. Door switches are good. Microwave only draws 1/2 amp. Needs new PCB. 66660. NLA. DW can you try and find one? ; O-emld tckt"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF328AAW/XAA
Near Minneapolis, Minnesota 55415
Nate
Job Details:
06/01/2022
Leaking water when doing large loads. Has a bad bearing.
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00
Near Chanhassen, Minnesota 55317
Adam
Job Details:
06/01/2022
Unit was leaking. Found on arrival the bottom of freezer was like an ice skating rink. Unit was draining properly. Put in defrost and steamed out ice. Then pulled fridge out on protective floor mat. And found the drain was plugged removed plug then unit was working fine. Everything is back in working order
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW8530DAS
Near Plymouth, Minnesota 55446
Phillip
Job Details:
06/01/2022
The customer said it was getting so hot on the top everything was burning. I verified the elements were good. I replaced the main control. The oven is working good now.
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG517SIW0
Near Minneapolis, Minnesota 55428
Phillip
Job Details:
06/01/2022
I found the belt tension spring had pulled through the motor bracket and the blower wobbles. Im ordering the bracket and blower wheel. Bracket 5304505075; ordrd 1 5304505075 (Bracket) and 1 5304513609 (Blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dayton, Minnesota 55327
Phillip
Job Details:
06/01/2022
The freezer evaporator is not defrosting. I put into defrost and it started to defrost with no issue. The main board is bad. I ordered the board from Dey. ; ordrd 1 W11293378 (Board control)
We serviced a
KITCHENAID WASHER TOP LOAD
Model KAWS777EZ0
Near Saint Michael, Minnesota 55376
Phillip
Job Details:
06/01/2022
"The washer would fill but then do nothing . I found the lid switch was broken and the agitator dogs. I replaced both parts. ; used 1 3949247V (LID SWITCH), and 1 80040 (DOGS) from stock"
We serviced a
BOSCH DISHWASHER
Model SHX4ATF5UC/21
Near Saint Paul, Minnesota 55108
Nate
Job Details:
06/01/2022
Still not staying latched. Installed new latch and support bar. Works well now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKQ05
Near St. Cloud, Minnesota 56303
Seth
Job Details:
06/01/2022
Customer complains that there is a water discharge from the freezer into the fridge. Upon arrival and inspection I found the defrost drain had plugged in frozen up. I defrosted and installed a temperature probe and cleared out the water and cleaned the evaporator cover where paint was flaking off. I tested and watch the evaporator for 20 minutes and frosted up in eight minutes The sealed system looks great. The fridge is now fixed. Angie please send a paper receipt to the customer at home at the address listed thank you.; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Bonifacius, Minnesota 55375
Adam
Job Details:
06/01/2022
Unit had wrong drain hose installed and was leaking. Removed wrong hose and reconnect to food disposal. Now draining without any leaks ; used 1 8269144A (DRAIN HOSE EXTENSION) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW2
Near Blaine, Minnesota 55434
Matt
Job Details:
06/01/2022
"Customer complaint is, MAKES A WEIRD NOISE WHEN IT IS SPINNING & CLOTHES ARE STILL WET AT END OF CYCLE. Inspected and tested. Found the drive hub was stripped. Installed new drive hub and tested. Washer is working great. Washer is now fixed. ; used 1 W10528947 (HUB) from stock"
We serviced a
KENMORE FREEZER
Model 253.118211
Near Roseville, Minnesota 55113
Nate
Job Details:
06/01/2022
"Not cooling. Upon inspection saw that the compressor immediately started up and was running, but the condenser lines are broken down pretty bad and theres evidence of leakage. Compressor not cooling it down. Has a sealed system issue."
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model EA2820WA
Near Minneapolis, Minnesota 55430
Nate
Job Details:
06/01/2022
"Upon trying to replace belt, discovered that the motor shaft is totally rusted and corroded to the drain pump. Needs new motor and pump as well. Pump leaking. Customer buying a new washer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXML00
Near Minneapolis, Minnesota 55442
Nate
Job Details:
05/30/2022
Not cooling. Compressor running really loud. Evaporator has zero frost on it. All fans running right now. Sealed system issue.
We serviced a
GE REFRIGERATOR
Model GSS22SGRESS
Near Minneapolis, Minnesota 55446
Nate
Job Details:
05/30/2022
Waterline still freezing up. Has working heater installed. Insulation has broken down inside cabinet and line freezes up immediately. .
We serviced a
BOSCH DISHWASHER
Model SHU5315UC/U06
Near Excelsior, Minnesota 55331
Nate
Job Details:
05/30/2022
"Leaking, dripping from front right corner. I ran it for 20 minutes and it started dripping. They use an eco friendly detergent, and it suds up a ton. Recommended switching detergent, but ordered the gasket and bottom door gasket. Coming back Friday to install unless it doesnt leak after they switch detergent. In that case they will call us to let us know we dont need to come back out and change the seals., ordrd 1 00263096 (Door seal) and 1 00298534 (Bottom door seal)"
We serviced a
LG WASHER FRONT LOA
Model WM4270HVA/01
Near Minneapolis, Minnesota 55424
Nate
Job Details:
05/30/2022
"Water flooded their basement after running a wash cycle. Upon inspection I found the filter wasnt screwed in all the way, and also lots of sand in the threads. Cleaned the sand out, and screwed it in all the way. Also cleaned dog hair off the bottom of the door and showed customer how water was wicking down the front because of the hair. Runs great now, no leaks."
We serviced a
LG WASHER TOP LOAD
Model WT7200CW
Near Inver Grove Heights, Minnesota 55076
Nate
Job Details:
05/30/2022
"Gives a UE error almost every time they run it now. Cant get it to go into test mode. Reading on forum on appliantology this is indicative of a bad main PCB, but also ordered new control panel since some buttons seem non responsive. Ran washer on a drain and spin, transmission sounds good. No evidence underneath of it being bad. ; ordrd 1 EBR81634305 (PCB main) and 1 AGL75452910 (Control panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Saint Paul, Minnesota 55103
Nate
Job Details:
05/30/2022
Replaced bad sump/motor assembly. Runs and circulates great now. LM on voicemail of owner to call back and make the payment.
We serviced a
FRIGIDAIRE STACKED WASHER
Model FEX831CS0
Near Minneapolis, Minnesota 55414
Nate
Job Details:
05/30/2022
"Not spinning or agitating, motor running but transmission which is rusty isnt turning, sounds horrible. Lots of grinding. Needs new transmission. Pully and belt fine."
We serviced a
BOSCH DISHWASHER
Model n/a
Near Minneapolis, Minnesota 55422
Nate
Job Details:
05/30/2022
Not draining and giving E25 error. Found glass stuck in the drain pump. Cleaned glass out. Drains great now. No errors.
We serviced a
KENMORE RANGE- ELECTRIC
Model FFEF3011LBD
Near Hopkins, Minnesota 55305
Nate
Job Details:
05/30/2022
Bake and broil not working. Found a bad main PCB. Replaced that and the overlay. I replaced the EOC and it bakes great now.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Minneapolis, Minnesota 55412
Nate
Job Details:
05/27/2022
Helped as a second technician since we had to pull the washer and dryer out and get the dryer down off of the washer to fix it.
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model EA2820WA
Near Minneapolis, Minnesota 55430
Nate
Job Details:
05/27/2022
"Not spinning. Found a bad belt. Ordered, coming back to install next Wednesday. ; ordrd 1 WP28808 (Belt)"
We serviced a
BOSCH DISHWASHER
Model SHX4ATF5UC/21
Near Saint Paul, Minnesota 55108
Nate
Job Details:
05/27/2022
Reset the lock. Reset the gasket. Dishwasher works great now.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS 3
Near Maple Grove, Minnesota 55369
Adam
Job Details:
05/27/2022
Unit wasnt draining. Customer said they just got the garbage disposal installed. Looked at the disposal and noticed the plug was still in there. Unhooked the drain lines and knocked plug out. Reinstalled the drain hose and tested. Unit is now draining properly
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LTE5243DQB
Near Minnetonka, Minnesota 55305
Adam
Job Details:
05/27/2022
Unit wouldnt run. Found once disassembled that the thermistor was bad. Replaced bad part then tested unit again. Fired right up; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
05/27/2022
"Install parts from last diagnosis and now unit is back up and running properly. ; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Minneapolis, Minnesota 55412
Phillip
Job Details:
05/27/2022
We replaced the motor control board and now its working good. We found the dryer was not hooked up. We hooked the dryer up and its good.
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE900VW00
Near Minneapolis, Minnesota 55406
Nate
Job Details:
05/27/2022
Giving F35 error. Found a failing pressure switch. Quoted customer for it but they are going to pass on it since its an older unit.
We serviced a
GE DRYER- GAS
Model GFD85GSPN0DG
Near Minneapolis, Minnesota 55426
Nate
Job Details:
05/27/2022
Replaced craggily support that was jagged and catching and ripping clothes to shreds. Runs great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Minneapolis, Minnesota 55416
Nate
Job Details:
05/27/2022
Fridge hasnt been running. When I got there I turned the controls to the coldest settings. It started running. Was going to replace jazz board since customers say the control has been unresponsive Ordered one ; ordrd 1 12784415 (Jazz board)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FSSS01
Near Minneapolis, Minnesota 55419
Nate
Job Details:
05/27/2022
"Refrigerator is not cooling. Main control board is not sending voltage to the condenser fan or compressor.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800BQ0
Near Minnetonka, Minnesota 55305
Adam
Job Details:
05/27/2022
Unit was making loud noise when agitate or spin was happen. Found the bolt on the bottom pulley on the basket was loose retighten and test back to working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Plymouth, Minnesota 55446
Phillip
Job Details:
05/27/2022
The refrigerator does not make ice and when it dispenses water water spraying out of the tube sideways. Advise the customer water dispenser is not covered but I did clean out the fill tube so now it dispensers properly. I found the icemaker fill tube was frozen. I thought out the tube and ran the heater test and both heaters to come on the icemaker compartment. I ran the icemaker fill test again and now at fills with water.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE9206AYW
Near Waite Park, Minnesota 56387
Seth
Job Details:
05/27/2022
I replaced the timer and checked the dryer vent. It was better but not perfect I advised the purchase a vent brush and left instructions on how to clean it. The dryer is now fixed.
We serviced a
GE DISHWASHER
Model GDF530PGM5BB
Near Sauk Rapids, Minnesota 56379
Seth
Job Details:
05/27/2022
"Leaking, water inlet port had popped out and unit was vending/spraying water out of the side. I re-installed it and tested the system. It had no errors and ran perfect without leaking. The dishwasher is now fixed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330E8HS3
Near Plymouth, Minnesota 55446
Phillip
Job Details:
05/27/2022
Water leaks from the air gap when it drains I had to bypass the air gap with the customers permission. Now the dishwasher drains good.
We serviced a
INSIGNIA WASHER TOP LOAD
Model NS-TWM41WH8A
Near Saint Michael, Minnesota 55376
Phillip
Job Details:
05/25/2022
The motor shaft is falling out the motor. The washer will need a new drive motor. I have no way to look up parts for this model. . ; states that autho needed
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Blaine, Minnesota 55449
Matt
Job Details:
05/25/2022
"Customer complaint is, SHUTS OFF INTERMIT & WATER IS IN THE BOTTOM OF IT. Inspected and tested. Found a E25 error. Its a draining issue or pump cover issue. I removed the filter and the pump cover wasnt locked in place. I locked it in place and then the dishwasher ran for over 20 minutes.Customer is going to use it and see what happens and will call us if they want us to order the drain pump. Part number 00631200."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9250WW00
Near Minneapolis, Minnesota 55405
Nate
Job Details:
05/25/2022
Replaced both valves since both were bad. Runs great now. Tested both valves multiple times.
We serviced a
KITCHENAID DISHWASHER
Model KUDI24SEBL1
Near Minneapolis, Minnesota 55403
Nate
Job Details:
05/25/2022
"Not draining. Checked the drain line and filter, those are good. But the motor tests as OL and its getting voltage but not running at all. It was humming earlier this morning. Needs new motor. Quoted for it. Customer buying a new one."
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model 417.948023
Near Vadnais Heights, Minnesota 55127
Nate
Job Details:
05/25/2022
"Squealing, found a bad idler pully. I replaced the pully, vacuumed the lint out, runs great now.. ; used 1 131863007 (IDLER ARM) from stock"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Minneapolis, Minnesota 55410
Nate
Job Details:
05/25/2022
"Or draining after they washed a cat bed. Used the air sled to get the washer out. Got to the filter. It was full of junk. Cleaned it out, ran through a full rinse and spin cycle. Drains great now."
We serviced a
LG RANGE- GAS
Model LDG4315BD/00
Near Inver Grove Heights, Minnesota 55076
Delton
Job Details:
05/25/2022
Found that control board relay is stuck on. Door switches test good and can hear relay click on/off but power is always supplied to lights. Needs control board (also order door switch in case) control board part# ebr80595308 switch# ebf60663403Will need to get autho.; saved tckt
We serviced a
KITCHENAID TRASH COMPACTOR
Model NOTAVAILABLE
Near Saint Paul, Minnesota 55102
Delton
Job Details:
05/25/2022
"Replaced gear kit, tested and is now compacting and working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Paul, Minnesota 55104
Delton
Job Details:
05/25/2022
"Replaced motor/sump assembly, tested and no longer leaks and no errors. Dishwasher is working good."
We serviced a
KITCHENAID GARBAGE DISPOSAL
Model KITCHENAID
Near Minneapolis, Minnesota 55431
Delton
Job Details:
05/25/2022
"Replaced garbage disposal, tested and is working good, no leaks.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model 5-84A
Near Apple Valley, Minnesota 55124
Delton
Job Details:
05/25/2022
Garbage disposal works fine. Just not draining customer had some drain o and after couple minutes sink drained and is no longer backing up.If problem continues with sink not draining a plumber would need to come out.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBB00
Near Big Lake, Minnesota 55309
Seth
Job Details:
05/25/2022
Ice maker is not calling for water. I checked the supply and it vended water. I replaced the ice maker and it filled with water as it should. The icemaker is now fixed. ; used 1 W10884390 (ICEMAKER) from stock
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617SIW0
Near Rogers, Minnesota 55374
Adam
Job Details:
05/25/2022
Installed boot from last visit now unit is working properly with no leaks
We serviced a
LG WASHER FRONT LOA
Model Wm3670hwa
Near Saint Michael, Minnesota 55376
Phillip
Job Details:
05/25/2022
I replaced the drain pump and gasket. I ran the washer and there is no leaks. The washer also drains good.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW3
Near Otsego, Minnesota 55330
Phillip
Job Details:
05/25/2022
"I verified the issue with water valve. I replaced the water valve and tested, everything working great; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADMQ
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
05/25/2022
"I found water leaking from the water supply elbow and from the diverter seal. I replaced the seal and elbow. I left the old parts with the customer. I also advised the customer to have there softener looked at and clean the dishwasher with vinegar. ; used 1 WPW10195677 (DIVERTER SEAL), and 1 w10685193 (ELBOW) from stock"
We serviced a
DANBY DISHWASHER
Model DDW1804EW
Near Minneapolis, Minnesota 55428
Phillip
Job Details:
05/25/2022
"Water is leaking down into the bottom pan. I pulled the dishwasher out and found a defect with the tub. The tub seam is bad and the tub assembly needs to be replaced or the dishwasher is unrepairable. I added pics. ; snapped 6 QuickPics, states that autho needed"
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KOCE500ESS11
Near Blaine, Minnesota 55449
Matt
Job Details:
05/25/2022
"Customer complaint is, GLASS DOOR IS BROKEN- SHATTERED. This is a wall oven/microwave combo unit. Inspected and found the lower oven outer glass is shattered. I cant figure out on the parts diagram exactly what part I need, the inner glass is not broken. I think its either W11354870 or W11455086, but not completely sure. I attached some pictures. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Champlin, Minnesota 55316
Adam
Job Details:
05/25/2022
Unit wasnt making ice. Followed Samsung trouble shooting guide. Tested from the control board the ice maker sensor and it tested bad. Wasnt reading any resistant. Ordered ice maker and rescheduled customer ; ordrd 1 DA97-07603B (Ice maker)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WTW6120HW2
Near Blaine, Minnesota 55449
Matt
Job Details:
05/25/2022
"Customer complaint is, LATCH FOR THE TOP LOAD LID DOESN'T LATCH- WONT CATCH TO SHUT TIGHT. Inspected and found the lid latch is broken. Needs a new latch and bezel. Part numbers W11394572 and W11545554. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Plymouth, Minnesota 55446
Phillip
Job Details:
05/25/2022
The ice maker will rotate but not stop and fill with water. I ran the ice maker test and I got it to fill when I jumped l and v. I replaced the ice maker and it cycled and filled. ; used 1 W10882923 (ICEMAKER) from stock
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WEG730H0DS0
Near Medina, Minnesota 55340
Phillip
Job Details:
05/25/2022
I verified the fan was the issue. I replaced the fan only and tested operation. The oven and cooktop are working good now.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Blaine, Minnesota 55449
Matt
Job Details:
05/25/2022
"Customer complaint is, POWER CORD WAS PULLED OUT FROM BEHIND FRIDGE. WILL NOT POWER ON. Inspected and found the power cord wire is severed. Needs a new wire harness. Part number W11306946. ; saved tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ-5
Near Hopkins, Minnesota 55343
Adam
Job Details:
05/25/2022
Ran unit a bunch of times couldnt get to smoke. Check control board and everything looked good. Customer said they burnt a bagel when it was smoking but was smoking once other time. Let them know to make sure they are using microwave safe items
We serviced a
LG WASHER FRONT LOA
Model WM2487HWMA
Near Edina, Minnesota 55439
Adam
Job Details:
05/25/2022
Washer would leak out the front. Ran few cycles to see if I could get unit to leak and wasnt able to. I was getting lots of suds even after filling and draining 3 times. There was evidence of water dripping down the back vent and water dripping out the front of the door. Boot had no tears and looked good. Doubled checked all the inlet hoses and nothing was leaking. Check drain hose everything was fine. Unit is just over sudsing and leaking out the vent
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M7750AV/A4
Near Loretto, Minnesota 55357
Phillip
Job Details:
05/25/2022
The washer will not go into a spin. Im ordering the board and Mems sensor. ; ordrd 1 DC92-02005A (Control) and 1 DC93-00278B (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Champlin, Minnesota 55316
Matt
Job Details:
05/25/2022
"Customer complaint is, FREEZER IS TOO WARM. Inspected and tested. Found a ball of ice in the upper right corner of the evaporator and no frost on the rest of the evaporator. Sealed system has failed."
We serviced a
BOSCH DISHWASHER
Model SHV45M03UC-48
Near Eden Prairie, Minnesota 55344
Adam
Job Details:
05/25/2022
Unit was leaking so the drain pump was running all the time because the float switch was up. Found that it was leaking out of the sump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXF03
Near Elk River, Minnesota 55330
Matt
Job Details:
05/25/2022
"Customer complaint is, NOT COOLING/FREEZING. Inspected and tested. Refrigerator was room temperature and nothing was running but the lights. In test mode everything turned on and it started cooling. I unplugged refrigerator and plugged it back in and now its working again. Needs a new main board. Installed new board and tested. Refrigerator is now fixed. ; pckd up 1 W11088499 (Board)"
We serviced a
GE DRYER- ELECTRIC
Model DWSR463EG7WW
Near Apple Valley, Minnesota 55124
Delton
Job Details:
05/25/2022
"Inside dryer was full of lint build up blocking air flow and poor drying.Cleaned out inside of dryer, tested and dryer is cycling heat and working good.Lint trap cracked and broken. Ordering part and shipping direct to house for self install.Dryer is cycling heat and working good.; pckd up 1 We18x25100 (Lint trap)"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE52M7750V/A3
Near Loretto, Minnesota 55357
Phillip
Job Details:
05/25/2022
The dryer is shutting off to early. The air flow is good and it happens on big loads. Im ordering the main board and thermistor. See; ordrd 1 DC92-01729Q (Main pcb) and 1 WP35001191 (Thermistor)
We serviced a
KENMORE DRYER- GAS
Model 110.7810231
Near Eagan, Minnesota 55123
Delton
Job Details:
05/25/2022
Disconnected dryer vent and dryer is cycling heat normally. I attach vent and it was short cycling and cutting heat off early. Vent will need to be cleaned but if it keeps happening I informed customer that this model had a blower tubing service bulletin issue that would cause immature high limit metal to cut out too early.I informed customer of this but since its a kenmore I could not pull up the whirlpool service bulletin showing the fix.If customer calls back see if you can find the part number/kit for this issue for this model from whirlpool and give estimate for repair.This is the two belt model.
We serviced a
GE REFRIGERATOR
Model PFE28KYNFS
Near Chanhassen, Minnesota 55317
Adam
Job Details:
05/25/2022
Hooked up water line because it was cut. Now unit is good to install
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Otsego, Minnesota 55330
Matt
Job Details:
05/25/2022
"Customer complaint is, WON'T SPIN OUT FULLY, CLOTHES ARE WET EOC. Inspected and tested. Ran washer through a spin only cycle empty and it keeps stopping and filling with water to rebalance the load even though its not shaking or getting off balance. The suspension rods look good. Im ordering a new board and rotor. Parts on order. ; ordrd 1 4413EA1004D (Rotor) and 1 EBR76262102 (Main board)"
We serviced a
KENMORE DRYER- ELECTRIC
Model 11086742701
Near Clear Lake, Minnesota 55319
Seth
Job Details:
05/25/2022
Failed belt and idler was found unit would not start. I installed a dryer repair kit and cleaned the dryer. It is now fixed. Note I found a few other issues in the dryer mainly a loose crossmember causing the control board spark in ark to the lid and a loose heater. I rectified those while I was inside.; used 1 4392067 () from stock
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/00
Near Blaine, Minnesota 55449
Matt
Job Details:
05/25/2022
"Customer complaint is, RIGHT SIDE DOOR IS MESSED UP. Inspected and found the right side outer door panel is missing. Needs a new outer door, handle and 2 studs. Part numbers ADD74236404, AED75013007. I cant find the part number for the studs. ; saved tckt"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FTF530FS2
Near Minneapolis, Minnesota 55408
Nate
Job Details:
05/25/2022
"Not running when clothes are in there. Ran it, sounds like an airplane. Has a bad bearing. "
We serviced a
GE REFRIGERATOR
Model GTK18ICXARBS
Near Minneapolis, Minnesota 55408
Nate
Job Details:
05/25/2022
Icemaker has been having flecks of debris in the ice cubes. Found the inlet fill grommet is bad. Also needs new clamp and waterline. Fill grommet WR02X10804.WR17X11492 hose WR02X11437 clampComing back next week to install ; ordrd 1 WR17X11492 (Fill hose) and 1 WR02X10804 (Grommet) and 1 WR02X11437 (Clamp)
We serviced a
LG WASHER TOP LOAD
Model WT7100CW
Near Roseville, Minnesota 55113
Nate
Job Details:
05/24/2022
"Resident here says that the washer doesnt wash well. He fills it with heavy comforters though. I put it on a quick wash and then a drain and spin and it spins great, and drains great. The washer wasnt level so I leveled it, which should help it spin better."
We serviced a
GE REFRIGERATOR
Model PSC23SGNABS
Near Maple Plain, Minnesota 55359
Phillip
Job Details:
05/24/2022
"The customer said water was leaking out the freezer and down through the floor. The problem is with either the ice maker or valve. I will replace both. I replaced the ice maker today and will return Thursday to replace the water valve. ; used 1 WR57X33326 (WATER VALVE), and 1 WR30X10093 (ICEMAKER) from stock"
We serviced a
BOSCH DISHWASHER
Model SHXM78W55N/10
Near Minnetonka, Minnesota 55345
Adam
Job Details:
05/24/2022
Unit wasnt draining. Drain pump was extremely loud. Found that the drain pump was bad. Replaced drain pump and tested for leaks. Unit didnt leak and drain pump was working great. Unit is now working properly
We serviced a
FRIGIDAIRE DRYER- GAS
Model FGQ332ES0
Near Chanhassen, Minnesota 55317
Adam
Job Details:
05/24/2022
Was making a squeaky noise randomly. Disassembled unit and found the back bearing was dry and idler was worn out. Replaced idler and greased up the back bearing. Also cleaned the unit. ; used 1 131863007 (IDLER ARM) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED6600TQ0
Near Waconia, Minnesota 55387
Adam
Job Details:
05/24/2022
Unit was making loud squeaky noise. Once disassembled found that the idler was bad. Replaced idler and cleaned up unit. Unit is now working properly. ; used 1 8547174V (IDLER PULLEY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Chaska, Minnesota 55318
Adam
Job Details:
05/24/2022
Unit was filling with water but not pumping/circulating. Found that the pump tested bad. Replaced pump. I ran unit pulled out to double check for leaks everything looked and sounded great. Reinstalled unit and now unit is back to normal operation. ; used 1 W11032770 (WASH MOTOR) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US
Near Burnsville, Minnesota 55337
Delton
Job Details:
05/24/2022
Upon further inspection I found out why i was missing voltage. Found that mice have infested dishwasher (see picture) and have chewed wires. Im guessing the board is ok but would need wire harnesses dd81-01641b and dd39-00009a and alot more labor.Would now need to get auto from AHS or see if they will cover it.; saved tckt
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000BW0
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
05/24/2022
Unit wouldnt spin. Found that the washer wouldnt spin freely would get half way then get hard. Disassembled unit and found some small clothing in between the tub and basket. Once removed unit was working properly
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC30KS3
Near Loretto, Minnesota 55357
Phillip
Job Details:
05/24/2022
Frost in the ceiling of the freezer and ice maker does not fill. When I cycled the ice maker it did fill. I defrosted the frost and replaced the ice maker. I think the freezer door was hitting the cabinet. I moved the fridge to give it more room. ; used 1 5303918493 () from stock
We serviced a
GE REFRIGERATOR
Model CFE28USHKSS
Near St. Cloud, Minnesota 56301
Seth
Job Details:
05/24/2022
"Lights were dim, failed led module was replaced. The lights recovered to their former brightness."
We serviced a
GE MICROWAVE
Model JVM3162RJ5SS
Near Big Lake, Minnesota 55309
Seth
Job Details:
05/24/2022
Customer complains while she was cooking something for 15 minutes the microwave died and is now unresponsive. Upon arrival and inspection I found the TCO had failed because the installation was improper the fan was never flipped to vent back into the home so the magnetron and cavity was not cooling itself. Per Phillip Whiteford is it covered issue parts on order; ordrd 1 WB21X10148 (Tco) and 1 WB27X10895 (Cavity tco)
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Minneapolis, Minnesota 55446
Phillip
Job Details:
05/24/2022
New board did not fix the issue. On my first visit I found the FF defrost heater was bad and I did get 120 out the fridge in defrost. On my second trip I defrosted the evaporator and replaced the heater. On my 3rd trip the heater tested good but now I was not getting the 120. I ordered the board and replace it today. Again I do not get 120 to the heater from the back where it plugs in. I do get 120 from the board to both heaters. I ohmed out the FF heater from the board and it is open. I put a jumper across the wires to the board and measured the ohms from inside the fridge and I got nothing. I checked it different ways and I get nothing. There is a break in one of the wires. With the new board and heater the FF evaporator does not cycle on during force defrost. I will email PW; states that autho needed
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RS696PXEB2
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
05/24/2022
The issue is with the main control board. states that autho needed
We serviced a
GE WASHER TOP LOAD
Model WHDRR418E4WW
Near Osseo, Minnesota 55311
Phillip
Job Details:
05/24/2022
The washer does not agitate. I found the coupler is stripped and just spins free. I replaced the coupler and now it agitates good. ; used 1 WH49X10042 (AGITATOR BELL) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model SCRAPPED OFF
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
05/24/2022
Customer complaint was making louder then normal noises and not drying. Noise wise couldnt make any louder noise then normal everything sounded good and normal. Heat was constantly heating well. Coils seamed to be clicking on and off just fine. Ran the machine while working on washer so ran for 30 min. Vents out to high where I couldnt check it. If the washer wasnt spinning the clothing out right. It would be taking the dryer longer dry times. No model number available
We serviced a
KENMORE DRYER- ELECTRIC
Model 11087087601
Near Osseo, Minnesota 55311
Phillip
Job Details:
05/24/2022
I found the heater coil is bad. Im ordering the heater. I left the dryer unplugged. ; ordrd 1 WP8544771 (Heater)
We serviced a
KENMORE DRYER- GAS
Model 796.9107331
Near Rosemount, Minnesota 55068
Delton
Job Details:
05/24/2022
I ran dryer for over 40 minutes and never shut off. I checked vent and it was partially blowing into house. I attached vent fully and heat has been cycling good. I ran diagnostic and all functions are working good no errors.I cannot find issues as to why dryer would stop mid cycle. Must be intermittent problem that is not failing as Im here. I asked customer if happens again to run the same load on timed dry an hour before if i have to come back if problem still happens.Possible that since it was blowing into house closet it would overheat something and then once it cooled off would start again?Dryer motor is strong and works every time. Customer will call back if problem persists after attaching vent.
We serviced a
GE RANGE- ELECTRIC
Model PS950SF3SS
Near Eagan, Minnesota 55123
Delton
Job Details:
05/24/2022
Replaced cooling fan and replaced touch pad last visit. Tested and no errors and cooling fan is blowing air. Range is working good.
We serviced a
FRIGIDAIRE DRYER- GAS
Model FAQG7011KW0
Near Saint Paul, Minnesota 55103
Delton
Job Details:
05/24/2022
"Found that the blower wheel was clogged with fabric softener sheets and lint causing blower wheel to go out of balance and vibrate loudly. Cleaned out inside of dryer, tested and dryer is quiet and is working good."
We serviced a
FRIGIDAIRE FREEZER
Model FFU17FC4CW0
Near Bloomington, Minnesota 55437
Delton
Job Details:
05/24/2022
"Found that evaporator drain was frozen over and leaked on bottom of freezer causing the leaking/ice build up. Defrosted drain, tested and it draining and working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW1
Near Minneapolis, Minnesota 55410
Nate
Job Details:
05/24/2022
Water continually drips into the washer. Found a bad hot valve and bad cold valve. Replaced both. No drips now. Runs great.
We serviced a
ADMIRAL DRYER- ELECTRIC
Model AED4675YQ1
Near Big Lake, Minnesota 55309
Seth
Job Details:
05/24/2022
"Not heating, failed vent caused the thermal fuse to blow. I replaced it and tested and the dryer would not heat. The timer has to be held in tension for heat. Part is on order. ; used 1 WP3392519 (THERMAL FUSE) from stock, ordrd 1 W11043389 (Timer)"
We serviced a
LG REFRIGERATOR
Model LFX31925ST/02
Near Minneapolis, Minnesota 55420
Delton
Job Details:
05/24/2022
Replaced parts drain tube and thermostat assembly for defrost evaporator. Also removed every 3rd fin on evaporator per service bulletin. Refrigerator should no longer clog and leak onto floor.

