Service History 384 - Omega Force Appliance Repair

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Wayzata, Minnesota 55391

Phil

Job Details: 07/13/2021

None of the lights in the unit work. We need to order the light board. (by FW)

We serviced a

MAYTAG FREEZER

Model MQU1556AEW

Near Otsego, Minnesota 55330

Matt

Job Details: 07/13/2021

"Customer complaint is, NO COOL. Inspected and found the fan blade had slid back and wasnt turning. Slid fan blade back to were it needs to be and now its working great. ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NBEXRL00

Near Chaska, Minnesota 55318

Phil

Job Details: 07/13/2021

The display on the fridge is not working at all. The unit needs a new main board. (by FW)

We serviced a

KENMORE REFRIGERATOR

Model 253.569436

Near Minneapolis, Minnesota 55406

Phil

Job Details: 07/13/2021

The freezer is not cooling enough. The ice is melting and freezing togther. The bottom part of the evap isnice and clear but their is a large ice block on the upper part of the evap. (by FW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Otsego, Minnesota 55330

Matt

Job Details: 07/13/2021

"Customer complaint is, ICE BUILD UP IN FREEZER BY A VENT AND THEN LEAKING AND DRAWER FOOD FREEZING ALSO. Inspected and found frost around the fan vent in the freezer. Disassembled freezer and the evaporator looks great. Ran refrigerator through service diagnostic mode and everything tested good. Im not sure why this frosted over, maybe the doors were not shut all the way. Otherwise refrigerator tested good. As I was leaving, customer did say they were having trouble with the door closing all the way. Door was closing and sealing great for me."

We serviced a

FRIGIDAIRE RANGE- GAS

Model ??

Near Eden Prairie, Minnesota 55347

Phil

Job Details: 07/13/2021

The FR burner flame will go out when the burner is set to medium heat. It appears the burners needs to be disassembled and cleaned. (by FW)

We serviced a

WHIRLPOOL DRYER- GAS

Model LGB6300PW0

Near Osseo, Minnesota 55311

Phillip

Job Details: 07/13/2021

"The dryer were here for a while and the longer ran the gas coils were not open. I also found the rear rollers were falling apart and making a lot of noise. I installed the new gas coil and the dryer rebuild kit. It is working great now.; used 1 4392065 (REBUILD KIT), and 1 5303931775 (COIL KIT) from stock"

We serviced a

ROPER WASHER TOP LOAD

Model RAS8245EQ1

Near Minneapolis, Minnesota 55426

Phil

Job Details: 07/13/2021

"7/13/21 15:50: PW rspndd 7/13 TUE, Washer will not spin at all. It sounds like something is in the drain pump. Part number is WP3363394 (by FW)"

We serviced a

WESTINGHOUSE REFRIGERATOR

Model MRT13CRBW2

Near Wayzata, Minnesota 55391

Phil

Job Details: 07/13/2021

The firgde door does not seal right and the bottom shefl and bottom bin are cracked. (by FW)

We serviced a

WHIRLPOOL DISHWASHER

Model DU018DWTQ0

Near Minneapolis, Minnesota 55410

Nate

Job Details: 07/13/2021

"Not filling with water. Bad inlet valve. Replaced, fills and circulating great now. Nice family."

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD95HEDW0

Near Minneapolis, Minnesota 55410

Nate

Job Details: 07/13/2021

"Dryer squealing. Found a bad idler pully. Replaced, vacuumed and oiled dryer and rollers. Runs great now, very quiet. ; used 1 279640 (ROLLER) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 79571323411

Near Minneapolis, Minnesota 55442

Seth

Job Details: 07/13/2021

Customer complains the freezer is not freezing fridge seems OK. Upon arrival inspection I found a LG made Kenmore French door French. All the fans were running and compressor was too but it was not cooling. This unit has a manufactures defect I advise the customer to work with Sears and LG directly as this compressor has had an extended warranty and unit is under seven years old.

We serviced a

JENN-AIR REFRIGERATOR

Model JS48SEDBDA

Near Medina, Minnesota 55340

Seth

Job Details: 07/13/2021

"Dispenser does not work, I took at look at dispenser and found it was mechanically working. The lever switch is good but unit does not dispense. The UI and control board for the dispenser is one unit. Jenn-Air Fridge Dispenser Display Panel w/ Board, Black 67001552 there are other electrical issues on this fridge interior FF lights and other little details the customer mentioned while I was onsite. . ; saved tckt"

We serviced a

MAYTAG RANGE- GAS

Model MGR6775BDS

Near Maple Grove, Minnesota 55311

Seth

Job Details: 07/13/2021

"I replaced the failed control board and tested the range. There was no power on the inside of the cavity to the igniter so I traced the wires and found a failed wire connection. Repaired the wire connection, igniter would get hot but not draw enough amps to open the gas valve. I replaced the ignitor and Tested. The top oven is now working as designed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2844LF7

Near Albertville, Minnesota 55301

Matt

Job Details: 07/13/2021

"Customer complaint is, FREEZER NOT WKG- BOTTOM DRAWER- FORMS ICE LAYER ON BOTTOM- DRAWER GETS STUCK. Inspected and found the defrost drain was plugged. Quoted customer . to defrost freezer and clean out drain. Customer approved work. Defrosted evaporator drain pan and cleaned out drain. Tested and drain is working great. Refrigerator is now fixed."

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model GLEF384GSA

Near Elk River, Minnesota 55330

Phil

Job Details: 07/13/2021

The BR burner does not get hot. We stock the switch- part number is 316436000. Ordered a burner. (by FW)

We serviced a

KENMORE DISHWASHER

Model 665.13093N410

Near Eagan, Minnesota 55122

Delton

Job Details: 07/13/2021

"Dishwasher not drinking. Found that the drain pump not running, just humming. Found that there was broken glass inside drain pump. Removed debris and found the 1 fin was chipped/worn out from glass but now drains but is a bit noisy due to fin. .Drain pump part#"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET18CMXJW00

Near Saint Bonifacius, Minnesota 55375

Paul

Job Details: 07/09/2021

Complaint was unit not making ice and leaking. Needs an icemaker and valve. ; ordrd 1 WP2315576 (Water valve) and 1 4317943 (Ice maker)

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE515S0ES1

Near Eagan, Minnesota 55122

Delton

Job Details: 07/09/2021

Intermittently temperature is much hotter than what it is set for. Oven temperature sensor reads correctly appears that the control board is not reading it correctly. Ordering control board and oven temperature sensor. Rescheduling.; ordrd 1 W11122543 (Control board) and 1 Wpw10181986 (Oven temperature sensor)

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model FER6???

Near Burnsville, Minnesota 55337

Delton

Job Details: 07/09/2021

"Model and serial# rubbed off. Replaced dryer repair kit and heating element. Tested and dryer now tumbles, heats. Dryer is working good.; used 1 5304457724 (REBUILD KIT), and 1 5300622032 (ELEMENT) from stock"

We serviced a

GE DISHWASHER

Model GDT665SMN0ES

Near Carver, Minnesota 55315

Paul

Job Details: 07/09/2021

Complaint was not draining Removed glass from pump issue fixed.

We serviced a

FRIGIDAIRE MICROWAVE

Model NOTAVAILABLE

Near Shakopee, Minnesota 55379

Delton

Job Details: 07/09/2021

.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE RANGE- ELECTRIC

Model PHS930SL3SS

Near Eden Prairie, Minnesota 55346

Delton

Job Details: 07/09/2021

Found that the cooling fan is not running and will shut off range after 30 seconds if not running. Ordering part and rescheduling.; ordrd 1 Wb26x29468 (Cooling fan assembly)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2655PF5A

Near Eden Prairie, Minnesota 55344

Delton

Job Details: 07/09/2021

"As Im here i checked evaporator, heater and compressor compartment and did not see any loose wires that would cause breaker to pop instantly. I plugged in fridge, and it stays on and compressor turns on and refrigerator is cooling. All functions are working. I cannot find any issues as Im here. If problem continues i would guess control board is bad. Is problem happens again order control board 5304498818"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHEXNB00

Near Burnsville, Minnesota 55337

Delton

Job Details: 07/09/2021

"Found that fridge door is not closing all the way, causing condensation and frost build up inside freezer and froze up evaporator drain. Defrost drain and replaced door cam. Tested and door now shuts and seals. No more air leak. Refrigerator is workin good.; used 1 R0181181 (CAM KIT) from stock"

We serviced a

TAPPAN RANGE- ELECTRIC

Model 30-4989-00-03

Near Minneapolis, Minnesota 55408

Nate

Job Details: 07/09/2021

"Oven only gets to 100. Had a bad ignitor. Replaced, heats great now. Also front right burner didnt work. Found a non oem control knob that doesnt allow control to turn. When I took one of the oem knobs from another burner and put it on the front right control, it ignites great. Needs 5303303429 or 316029100. .; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

SAMSUNG RANGE- GAS

Model NX58K9850SG/AA

Near Minnetonka, Minnesota 55345

Nate

Job Details: 07/09/2021

"The upper oven door opens, but lower oven door does not open (with upper) how it is supposed to. Its completely locked into place. Seized up. Appears that the hinges are locked up, but there is no way to get to the hinges without pulling door out a good 10. Explained to customer that if I do that, it will damage the Chasis, hinges, and inner door. Then customer wouldnt be able to use either oven. Did hard reset, lock works perfectly for upper door. Control board recognizes correctly when door is locked and unlocked. Not a control board (electrical) issue or lock issue."

We serviced a

ELECTROLUX WALL OVEN- ELECT

Model E30EW85ESS1

Near Minnetonka, Minnesota 55345

Nate

Job Details: 07/09/2021

"Units upper cooling fan runs really loud. Makes horrible sound. Needs part 318073019.Touch pad is failing. Not all the buttons light up and some dont respond when attempting to use functions like bake. 318244811 .Bottom oven doors hinges are bent. Door opens more than 90 degrees. Doesnt seem to affect how it closes though so I do not think it needs hinges replaced at this point.

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV164LSA

Near Shakopee, Minnesota 55379

Paul

Job Details: 07/09/2021

Installed part and tested issue fixed.

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model AEQ8700FS0

Near Eden Prairie, Minnesota 55347

Paul

Job Details: 07/09/2021

"Complaint was unit taking long time to dry and saw orange In back of drum and thought it was fire. Last time out for burnt out element, NO HEAT today for different issue Vent needs cleaned and explained the orange glow is normal from the element. No failure found; O-emld tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model PSC23SSNASS

Near Eden Prairie, Minnesota 55346

Paul

Job Details: 07/09/2021

Leaking Unit had a bad valve replaced and checked for leaks issue fixed. ; used 1 WR57X10032 (FRIDGE WATER VALVE) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2844LF4

Near Chanhassen, Minnesota 55317

Paul

Job Details: 07/09/2021

"Air returns are frosted over.. Last time out the door wasnt shutting, and freezer temps were the complaint."

We serviced a

KENMORE DRYER- GAS

Model LGR5634AW0

Near Chanhassen, Minnesota 55317

Paul

Job Details: 07/09/2021

Installed igniter and broke flame sensor wile doing igniter So replaced flame sensor too; used 1 WP338906 (SENSOR) from stock

We serviced a

KENMORE DRYER- GAS

Model 79690272900

Near Chanhassen, Minnesota 55317

Paul

Job Details: 07/09/2021

Complaint was unit smells. They are paining causing the issues. No machine failure.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSN2000PW2

Near Shorewood, Minnesota 55331

Paul

Job Details: 07/09/2021

Unit needed a lid switch. ; used 1 WP8318084 (LID SWITCH) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFA

Near Mound, Minnesota 55364

Paul

Job Details: 07/09/2021

Complaint was unit not cooling. Unit also has a sealed system leak.

We serviced a

WHIRLPOOL FREEZER

Model GAFZ21XXRK00

Near Albertville, Minnesota 55301

Matt

Job Details: 07/09/2021

"Customer complaint is, NOT COLD ENOUGH- IN THE GARAGE- THINKS ITS AT 14 DEGREES RIGHT NOW. Inspected and found the evaporator had very little frost on it. Defrosted evaporator and watched it frost back over. After 20 minutes it was only frosted over about 35-40 percent. Sealed system has failed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH1162XVS-3

Near Hopkins, Minnesota 55305

Nate

Job Details: 07/09/2021

Not heating. Microwave is drying 7 1/2 A and not heating. It has a bad magnetron. Ordered a new one .; ordrd 1 Wb27x10249nsbh (Magnetron)

We serviced a

GE DISHWASHER

Model GDT530PSP4SS

Near Minneapolis, Minnesota 55426

Nate

Job Details: 07/09/2021

"Dishwasher thinks door is open. Bad control board. Replaced it, runs great now."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Elk River, Minnesota 55330

Phil

Job Details: 07/09/2021

The dishes are wet at the end and the water does not get hot. The heater looked good. I suspect the board is bad but it is on BO. Part is W11305303 (by FW)

We serviced a

FRIGIDAIRE STACKED WASHER

Model ATF6000FS2

Near Shakopee, Minnesota 55379

Phil

Job Details: 07/09/2021

The door falls off. The outer door and hinge are broken for sure. I ordered both. (by FW)

We serviced a

AMANA REFRIGERATOR

Model SBD21VPSE

Near Minneapolis, Minnesota 55411

Phil

Job Details: 07/09/2021

The fridge is not making any ice or dispensing any water. It appears the water is turned off to the unit or not hooked up at all. (by FW)

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Rogers, Minnesota 55374

Seth

Job Details: 07/09/2021

I replaced the failed control board per the GE Techline. The dishwasher began running instantly. The dishwasher is now fixed.

We serviced a

GE RANGE- GAS

Model CGS990SET4SS

Near Osseo, Minnesota 55311

Seth

Job Details: 07/09/2021

I replaced the failed control board and tested. The lower oven still did not heat I inspected the lower oven burner and found the new ignitor had failed I replace it and tested. The diffuser plate had a burn spot in it that I hammered back flat. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

GE DISHWASHER

Model DDT595SSJ5SS

Near Minneapolis, Minnesota 55446

Seth

Job Details: 07/09/2021

I replaced the board and circulation pump. Tested the dishwasher it is now fixed.

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGGF3056KFF

Near Minneapolis, Minnesota 55442

Nate

Job Details: 07/09/2021

"Right front burner not igniting great, and big flames. Made sure it ignites well. Cleaned burner with a wire brush too. Noticed that if burner head is not on correctly, it will make a big flame. Adjusted burner head and it ignites and burns great. In oven, broil doesnt work, and white debris falling from ceiling. Found a mouse nest on broil flame deflector plate. Mouse chewed through wire to ignitor, and insulation from oven fell on ignitor and melted onto it. Replaced ignitor, cleaned off pan, ignites great now, nice and clean. Nice family.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

WHIRLPOOL RANGE- GAS

Model SF362LXTT0

Near Elk River, Minnesota 55330

Matt

Job Details: 07/09/2021

"Customer complaint is, CLICKS BUT WONT START- OVEN WONT LITE. Found that the oven was never switched over to natural gas. Quoted customer $80. to switch over. Customer approved repairs. I found the conversion cap for the natural gas side is broken off. I was able to adjust the orifice and now its working. I cant find the conversion cap separate from the valve. Part number WPW10293048."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB855DC3

Near Elk River, Minnesota 55330

Matt

Job Details: 07/09/2021

"Customer complaint is, MOVES AROUND DURING SPIN CYCLE, OFF BALANCE. Inspected and found the washer had a off balance error and a overloaded error. Ran washer through service diagnostic cycle and everything worked great. I put a load of towels on and ran it through a rinse and spin and everything worked perfectly. It filled, agitated, drained and spun out great. Im pretty sure there was just to big of load, or it just had gotten off balance. Washer is operating normal for me."

We serviced a

LG WASHER FRONT LOA

Model WM2455HW

Near Minneapolis, Minnesota 55442

Seth

Job Details: 07/09/2021

Customers complaint is washers loud during spin and has been making a funny noise. Upon arrival inspection I found the spider is broken and has play in the spin drum. ; saved tckt

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Big Lake, Minnesota 55309

Matt

Job Details: 07/09/2021

"Customer complaint is, UNIT STILL SHUTTING OFF AFTER A FEW MINS. Inspected and tested washer in service diagnostic mode. I got a F6E4 error code at the beginning but it ran through great and no errors when I was done. F6E4 is a open float switch. Started dishwasher on power blast and high temp and the second time it filled it started washing and then canceled and drained. Im going to replace the board, because everything else test good. Installed new board and tested. Dishwasher ran for a half hour and was working great. Dishwasher is now fixed."

We serviced a

GE WASHER TOP LOAD

Model WCRE6270D1WW

Near Plymouth, Minnesota 55446

Seth

Job Details: 07/09/2021

"Loud when running. Transmission is failing unit is very loud."

We serviced a

GE STACKED WASHER

Model GFW450SSK0WW

Near Minneapolis, Minnesota 55447

Seth

Job Details: 07/09/2021

E29 error is back as well as the rear bearing is loose there is 1/8in play in the spin drum. Tenant was not home and owner declined repairs he will replace the unit.

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3047LSH

Near Big Lake, Minnesota 55309

Matt

Job Details: 07/09/2021

"Customer complaint is, Oven Not Heating- BURNERS ON TOP WORK. Inspected and tested. Found the board has failed. Needs a new board and overlay. Installed new board and overlay. Tested oven and its working great. Oven is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model n/a

Near Mound, Minnesota 55364

Seth

Job Details: 07/09/2021

"I replaced the failed drain pump, bypassed the new blockage in the first of 3 sections of hoses. Unit now drains awesome. I replaced the broken dispenser and tested the dishwasher it is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Burnsville, Minnesota 55337

Delton

Job Details: 07/09/2021

Found that fan blade itself is worn out. It is secure for awhile then it will get loose and make noise then fall off. Ordering fan blade and rescheduling.; ordrd 1 W11204896 (Evaporator fan blade)

We serviced a

FRIGIDAIRE WASHER TOP LOAD

Model FWSB6600FS0

Near Becker, Minnesota 55308

Matt

Job Details: 07/09/2021

"Customer complaint is, LEAKS & IS EXTREMLY LOUD. Inspected and found its leaking from the tub seal onto the transmission. Transmission sounds like a jet engine when spinning. Transmission has failed. Not covered by homesmart."

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Victoria, Minnesota 55386

Phil

Job Details: 07/09/2021

The unit is getting an AE error code. AE indicates there is water in the bottom of the unit. See email. (by FW)

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD9400SU0

Near Monticello, Minnesota 55362

Matt

Job Details: 07/09/2021

"Customer complaint is, QUIT DRYING BUT DOES TUMBLE. Inspected and tested. Found the thermal fuse had failed. Installed new fuse and tested. Dryer is now heating, but is getting to hot. Temperatures spiked really quickly over 250F when I tested it and I had to shut it off. Dryer is acting like the vent is bad. I cant check the vent on the outside because it comes out on the roof, but I could see the opening had a lot of lent in it. Dryer is now fixed. Advised customer to not use dryer until the vent has been looked at. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model GLD2445RFC0

Near Minneapolis, Minnesota 55422

Nate

Job Details: 07/09/2021

"Water has been leaking from the dishwasher into the basement. Found water has been leaking for a while now from the drain line, as well as the circulation pump motor. The seals have broken down on the motor allowing the water to come through. Quite a bit of damage to the wooden floors underneath the dishwasher and to the sheet rock behind it. I uninstalled the dishwasher and took off the parts that were bad so that the customer can have those When they submit to homeowners insurance for the damage. Quoted the customer for a new drain line and circulation pump but with it being pretty old they are going to buy a new one."

We serviced a

GE REFRIGERATOR

Model PFIC1NFWCBV

Near Minneapolis, Minnesota 55436

Phil

Job Details: 07/09/2021

The customer gets a batch of every ice evry few days. The temp in the freezer was at 2 degrees. ordered a new icemaker. (by FW)

We serviced a

KENMORE DRYER- GAS

Model 40299032012

Near Minneapolis, Minnesota 55427

Nate

Job Details: 07/08/2021

"Dryer having issues jumping down in time. Found a detached vent inside the dryer. Reattached that and scooped lint out. Needs new idler pully and control board though. Sensors are not broken, but board can not read the sensors in test mode. Control also immediately puts dryer into cool down stage when the dryer first begins a cycle."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXVB00

Near Annandale, Minnesota 55302

Seth

Job Details: 07/08/2021

"Not cooling, failed cold control thermostat found. . Part is on order; ordrd 1 WP2315562 (Thermostat)"

We serviced a

LG REFRIGERATOR

Model LFC25776ST/00

Near Minnetrista, Minnesota 55375

Paul

Job Details: 07/08/2021

Unit has a bad compressor.Please submit RH

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE308DAYW

Near Chanhassen, Minnesota 55317

Paul

Job Details: 07/08/2021

"Complaint was unit not turning with heavy loads and, making noise. ; used 1 WP37001042 (ROLLERS), 1 WP2200376 (MOTOR), 1 WP37001287 (IDLER), 2 WP37001298 (GLIDE), and 1 WP40111201 (BELT) from stock, ordrd 1 56000 (Blower)"

We serviced a

GE DRYER- GAS

Model DBVH520GJ2WW

Near Eden Prairie, Minnesota 55346

Paul

Job Details: 07/08/2021

Complaint was unit shuts down after 10 minutes. Needs a new main board. Ordered part. ; ordrd 1 WE4M489 (Power board.)

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model n/a

Near Eden Prairie, Minnesota 55344

Paul

Job Details: 07/08/2021

"Complaint was unit not draining. Needs new start cap, Motor smells but i think will clear up. Julie will replace cap herself And if they decide to do the motor they will call us."

We serviced a

LG WASHER TOP LOAD

Model WT7800CW

Near Eden Prairie, Minnesota 55347

Paul

Job Details: 07/08/2021

"Complaint was a gray water smell. Not covered, explained cleaning to them."

We serviced a

KENMORE DRYER- ELECTRIC

Model 11064882401

Near Shakopee, Minnesota 55379

Paul

Job Details: 07/08/2021

Complaint was unit door popping open. And not heating well. Vent is totally plugged only has 6MPH at outside vent. Needs vent cleaned.

We serviced a

KENMORE COOKTOP- ELE

Model 91142679890

Near Chaska, Minnesota 55318

Paul

Job Details: 07/08/2021

"Complaint was unit RF Dual burner staying cherry red hot all the time when in use. Dana we need a new burner switch. customer. ; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXNS02

Near Cologne, Minnesota 55322

Paul

Job Details: 07/08/2021

Complaint was unit not cooling it had a sealed system leak. Please submit RH

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS1

Near Cologne, Minnesota 55322

Paul

Job Details: 07/08/2021

"Complaint was unit leaking Has a supply line leak not covered, and a diverter seal leak. Not the same diverter seal we carry. Ordered sump assembly . ; ordrd 1 W10861526 (Sump/motor), states that autho needed"

We serviced a

LG REFRIGERATOR

Model LSXS26366D/02

Near Waconia, Minnesota 55387

Paul

Job Details: 07/08/2021

"Complaint was unit not cooling, Has a bad compressor, Customer has a Best Buy warranty he will call them. Not a redo"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDR252RBB1

Near Minneapolis, Minnesota 55412

Nate

Job Details: 07/08/2021

"Dishwasher runs really loud, circulating motor is rusty and spraying water when it runs. Needs a new motor.. Please submit to AHS.; O-emld tckt"

We serviced a

KENMORE DRYER- GAS

Model 110.728521

Near Albertville, Minnesota 55301

Matt

Job Details: 07/08/2021

"Customer complaint is, NOT DRYING AGAIN. Inspected and tested dryer. Found the coils are failing later in the cycle. Installed new coils and tested. Dryer heat is cycling between 230F and 115F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

GE RANGE- ELECTRIC

Model JBS27CH2CC

Near Saint Michael, Minnesota 55376

Matt

Job Details: 07/08/2021

"Customer complaint is, LIGHT SAYS OVEN IS ON ALL THE TIME AND IT'S NOT ON. ALL OTHER THINGS WORK. Inspected and found the thermostat knob is broken on the back side, so its not turning it off all the way. Needs a new knob. Part number WB03K10170. ; saved tckt , states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM2140CW

Near Rogers, Minnesota 55374

Phillip

Job Details: 07/08/2021

The washer would not agitate or spin. When it would try it just made a loud noise and would try to move back and forth. I removed the rotor and stator . I found some rust on the rotor and the hall sensor was bad. Between 2 and 5 I had 0 ohms and should have had 10 ohms. I cleaned up the rotor and stator and replaced the hall sensor. Tested on all cycles and its good now. ; used 1 6501KW2002A (HALL SENSOR) from stock

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE510S0AS0

Near Minneapolis, Minnesota 55429

Phillip

Job Details: 07/08/2021

I replaced both switches and the drawer glides. The cooktop is better and the drawer slides in and out better.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB700BFS2

Near Minneapolis, Minnesota 55444

Phillip

Job Details: 07/08/2021

The hinges are bent. I advised the customer there is a chance that the frame is bent to but wont know until I replace the hinges. 5304513274; ordrd 1 5304513274 (Door hinges)

We serviced a

LG REFRIGERATOR

Model LMX25964ST/01

Near Minneapolis, Minnesota 55422

Nate

Job Details: 07/08/2021

The issue of ice cubes freezing together is not an issue anymore. Now the only issue was that roughly 50% of the time the ice cubes were not able to be dispensed by the auger. Noticed that the ice cubes were on the larger size so adjusted the setting on the icemaker to make smaller cubes which should make a big difference. Temperature in the freezer is 2?.

We serviced a

GE WASHER TOP LOAD

Model WCSR2090G8WW

Near Otsego, Minnesota 55330

Matt

Job Details: 07/08/2021

"Customer complaint is, NOT COMING ON- WHEN PUTS ANY SIZE WASH LOAD IT DOESNT HAVE STRENGTH & SMELLS BURNT. Inspected and tested. Found the transmission is seized up. Needs a new transmission. . Part number WH38X10002. ; saved tckt , states that autho needed"

We serviced a

MAGIC CHEF RANGE- GAS

Model 31JN

Near Minneapolis, Minnesota 55406

Nate

Job Details: 07/08/2021

"Customer (landlord) replaced ignitor but now it automatically comes on without turning it on. I remounted it on the burner tube and made sure it was connected to the right place, but it still automatically comes on. Also, when ignitor is on, gas does not release. Bad gas valve. Cooktop burners do not come on. There is an electrical failure/short. ."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5700SW0

Near Minneapolis, Minnesota 55408

Nate

Job Details: 07/08/2021

"Washer does not typically fill with water because the water selector control is broken. The knob and shaft clip that attached to it also need to be replaced. I ordered all three parts and will come back to install them another day. I was able to test the washer, putting it into a fill, and then a drain and spin and everything works great other than what I ordered.; ordrd 1 W10337781 (Water control) and 1 WP8536939 (Knob Clip) and 1 WPW10034380 (Control knob)"

We serviced a

LG WASHER FRONT LOA

Model WM0642HW

Near Elk River, Minnesota 55330

Matt

Job Details: 07/08/2021

"Customer complaint is, LEAKING UNDERNEATH. Inspected and found the drain hose had fallen out of the drain on the wall. Put hose back in and reattached. Tested washer and did not see any leaks. Looks like that was the only problem. Washer is now working great."

We serviced a

GE REFRIGERATOR

Model PFS22MISBBB

Near Burnsville, Minnesota 55306

Delton

Job Details: 07/08/2021

"Replaced condenser fan motor, tested and is running and cooling. Refrigerator is working good."

We serviced a

GE WASHER FRONT LOA

Model GFW450SSM1WW

Near Burnsville, Minnesota 55337

Delton

Job Details: 07/08/2021

"Replaced drain pump, tested and washer is draining and working good."

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.626021

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 07/08/2021

"Found that the belt is broken, also the idler wheel worn out. Replaced idler wheel and belt. Cleaned out inside dryer of lint build up, tested and dryer tumbles and is heating and working good.; used 1 341241 (BELT), and 1 WP691366 (IDLER PULLEY) from stock"

We serviced a

KENMORE RANGE- ELECTRIC

Model 790.9280901

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 07/08/2021

I found the L2 relay solder had come off. I cleaned the back of the board and added more solder to the relay. Its working good now.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model GHW9460PL4

Near Minneapolis, Minnesota 55416

Nate

Job Details: 07/08/2021

"Bearing is separating from outer tub. Also, detergent dispenser is broken. Holding off on ordering new dispenser until warranty company weighs in on how theyd like to proceed with this washer. .; O-emld tckt"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV419AEU/XAA

Near Big Lake, Minnesota 55309

Matt

Job Details: 07/08/2021

"Customer complaint is, POWER BUTTON COMES ON AND CAN HEAR CLICK WHEN YOU SELECT START, BUT NOTHING HAPPENS. Inspected and tested. Found the belt was broken because the idler pulley was seized up. Needs a new belt and idler pulley. Installed new belt and idler pulley. Tested dryer and its working great. Dryer is now fixed. ; used 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LER7648PT0

Near Big Lake, Minnesota 55309

Matt

Job Details: 07/08/2021

"Customer complaint is, strong burning scent like Rubber. Inspected and tested. Air flow on outside of house was only 15mph. The bulkhead was 50 percent plugged. Found the thermal cutoff has failed. Installed new thermal cutoff kit and tested. Airflow on back of dryer is 36mph and heat is cycling between 220F and 120F with vent disconnected. Connected vent and heat is now cycling at about the same. After cleaning out the bulkhead, I now have 22mph on outside of house. It looks like it got to hot in there because of the bulkhead. Dryer is now fixed. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock"

We serviced a

MAYTAG RANGE- GAS

Model MGR6775BDS

Near Maple Grove, Minnesota 55311

Seth

Job Details: 07/08/2021

"No heat in the top oven. No L1 to the ignitor, failed control board. Part is on order.; ordrd 1 WPW10166969 (PCB)"

We serviced a

GE REFRIGERATOR

Model GDSS0KCXERSS

Near Minneapolis, Minnesota 55442

Seth

Job Details: 07/08/2021

Customers complaint with the fridge is that theres a water discharge from the freezer and the lower tray is full of water and ice. Upon arrival and inspection I found the defrost drain was plugged. When I removed the drain hose I found a heavy buildup that was moldy. Ive cleared the back up and defrosted the freezer completely. I tested the drain and it drained water perfectly. The fridge is now fixed. Note I added a few extra screws and some hardware was missing.

We serviced a

JENN-AIR RANGE- GAS

Model JGS8850CD502

Near Edina, Minnesota 55439

Delton

Job Details: 07/08/2021

"As Im here the gas was turned off and outlet was unplugged. Turned on gas and plugged it in, tested cooktop and no sparking. Found that all the burner heads were unscrewed/stripped out and front left dual burner was missing gas holder/orifices. I showed customer and they said there was a random bag of parts which had some of the parts needed but not all. Someone had taken it apart and not put it back together with parts missing. Would need all orifices and burner heads.Burner heads:W10203534W10203527 (2 of these)215559Orifices:Wp7527p004-60Wp7527p002-60 (2 of these)74009553; saved tckt"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US/AA

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 07/08/2021

I replaced the soap dispenser and control panel. I ran a quick wash and it was all working good. The soap dispenser did open.

We serviced a

GE DISHWASHER

Model GLDT696D00SS

Near Minneapolis, Minnesota 55442

Seth

Job Details: 07/08/2021

Customer complains the dishwasher has no power and when it did it washed poorly. Upon arrival and inspection I found the dishwasher had been unplugged from its power source. I restored power and tested and found the hard water was very hard. We tested and found their water softeners failed. I advise the customer she will need to use a citric acid base cleaner to get the unit back cleaned up and a premium style soap to see better results.

We serviced a

AMANA DISHWASHER

Model ADB1100AWW5

Near Plymouth, Minnesota 55447

Seth

Job Details: 07/08/2021

Dishwasher not pumping water. Upon rival and inspection I found both the filter and pre-filter were 100% blocked. Remove the filters and ran and the pump did pump but had very poor pressure.

We serviced a

WHIRLPOOL DISHWASHER

Model IUD8500BXD

Near Minneapolis, Minnesota 55404

Nate

Job Details: 07/08/2021

Water leaking from diverter. Replaced the bad seal. No leaks now.; used 1 WPW10195677 (DIVERTER SEAL) from stock

We serviced a

AMANA REFRIGERATOR

Model BC21VW/P135004WW

Near Edina, Minnesota 55436

Delton

Job Details: 07/08/2021

Will get cold then thaw to almost room temperature and then will become cold again for couple of days then thaw. Based on that and what appears to be bad defrost timer. Ordering cold control and defrost timer.; ordrd 1 R0131577 (Defrost timer) and 1 W10752646 (Cold control)

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG627UTT0

Near Champlin, Minnesota 55316

Phillip

Job Details: 07/08/2021

I verified there was nothing stuck in the blower. I turned the dryer on and it sounded good. I checked the air flow outside and it was good.

We serviced a

GE REFRIGERATOR

Model GSL25JFXBLB

Near Burnsville, Minnesota 55337

Delton

Job Details: 07/08/2021

"Replaced ice maker and ice bucket, tested and ice maker cycles and fills. Working good."