Service History 330 - Omega Force Appliance Repair

We serviced a

LG DRYER

Model DLGX3701V

Near Plymouth, Minnesota 55442

Phillip

Job Details: 02/01/2023

The customer said the dryer is loud and sounds like a bearing. I started the dryer and right away it was loud and sounded like aiming was in the blower. I took the whole thing apart and I found nothing. The blower was clean and the blower is not loose or broken. The rollers look good and the older was good. I put it back together and it sounds normal. I open the door and closed it then tried it 5 times. I put my jacket in the dryer and it sounds fine. The customer had a blanket for me to put in the dryer and it still sounded normal.

We serviced a

WHIRLPOOL WASHER

Model LSB6000PQ2

Near Saint Paul, Minnesota 55102

Delton

Job Details: 02/01/2023

"Water valve is bad, not fully opening. Customer approved estimate. Replaced water valve, tested and has full flow. Washer is working good. ; used 1 285805 (VALVE) from stock"

We serviced a

KENMORE DISHWASHER

Model PLD2855RFC0

Near Mendota Heights, Minnesota 55118

Delton

Job Details: 02/01/2023

"Found several things wrong with it. Wont power on. Power going to main board but no response, as well as customer said several cycle buttons didnt work before, LED display digits, one side was out, soap dispenser and vent leaks (see picture, needs bottom door gasket, door gasket and splash shield kitControl board 154663005; touch pad 154459903; bottom gasket 809006501; soap dispenser 5304507354; door gasket 154827601; splash shield kit 154701001; vent assembly 15423601 NLA.; saved tckt"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG

Near Saint Joseph, Minnesota 56374

Seth

Job Details: 02/01/2023

"LC error. The Catherine found the unit leaked previously, and they emptied the tray. They mentioned a white crusty discharge located in one specific place. I found the same crusty discharge while testing. As we ran it soap suds built up on the inside. The unit had been Contaminated. I cleared the contamination and watched the whole Speedwash cycle. The unit did not leak after the contamination was dealt with this dishwasher only suffered from a contamination issue."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Richmond, Minnesota 56368

Seth

Job Details: 01/30/2023

"I replaced the black rubber hose and secured the new drain extension line, making sure to install a high loop. The unit drained perfectly four times in a row."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2612LS4

Near Shakopee, Minnesota 55379

Adam

Job Details: 01/30/2023

Unit isnt making ice. Tested the ice maker force cycling. Unit would cycle all the way through but no water to the valve. Didnt even sound like the valve wanted to kick on. Replaced the ice maker to see if that would kick valve in. Still no luck tested water valve and found a bad water valve. Quoted customer to replace valve. Customer approved. Ordered valve and rescheduled customer. ; schdld next appmnt for 2/1 WED !

We serviced a

LG WASHER STACKED++

Model WM4270HVA

Near Medina, Minnesota 55340

Phillip

Job Details: 01/30/2023

"The customer said while they were washing blankets the washer started to leak. I found the gasket was twisted and the basket looked like it was sitting low. I removed the rear panel and found the whole drum was sitting on the ground and the rear shock is bent. One of the holding springs is broken. When the tub fell the pressure hose pulled off the pressure switch. The hose falling off caused it to fill and then leak out the door. Shock ACV72909503Spring MHY62964802Gasket MDS47123608"

We serviced a

BOSCH WALL OVEN++

Model HBL5651UC/01

Near Zimmerman, Minnesota 55398

Matt

Job Details: 01/30/2023

"Customer complaint is, LOWER OVEN UNIT GOT SUPER HOT. Customer said it gave a E215 error. Inspected and tested. Started the lower oven and on the third cycle it stuck on and got to 500F before I shut it off. Needs a new relay board. Quoted customer $520. to install new board. Customer approved repairs. Installed new oven relay board and tested. Oven is heating great. Oven is now fixed."

We serviced a

THERMADOR++ WALL OVEN++

Model PODM301J/04

Near Princeton, Minnesota 55371

Matt

Job Details: 01/30/2023

"Customer complaint is, WALL OVEN COMBO, MICROWAVE DEAD. Inspected and tested. Found the main fuse for the microwave had blown during a power surge. Installed new fuse and tested. Microwave is working great. Microwave is now fixed."

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW00

Near Saint Paul, Minnesota 55117

Delton

Job Details: 01/30/2023

Washer not draining. I can hear pump run but nothing coming out. I checked drain trap and was had couple of baby socks stuck in there. Rmoeved debris and washer now drains. Washer is working good.I did not charge extra as the trap was right in front and nothing had to be taken apart and was quick call.

We serviced a

SUBZERO++ REF BUILT IN++

Model 532

Near Eden Prairie, Minnesota 55344

Adam

Job Details: 01/30/2023

Refrigerator wasnt cooling on fridge side. Removed the top cover to test compressor. Compressor wasnt running. This unit has had someone replace the start valve relay on the freezer compressor and has had sealed system work before. I had a new compressor start relay in my bag. Replaced relay then tested. Compressor tried to start was making loud noise. Checked my connection then tested one more time then from the terminal on the compressor it blew and Freon went out and everywhere. Unit needs a new compressor

We serviced a

KENMORE WALL OVEN++

Model 790.481338

Near Minneapolis, Minnesota 55442

Phillip

Job Details: 01/30/2023

"The customer said both ovens take long time to preheat. When they finely do they do not maintain the temps. I first checked all the elements and the oven sensors from the main board. I found both bake elements tested open. I dropped down the lower oven element and tested across the terminals. The element tested bad/open. They oven needs both bake elements. I do not need extra time on return. The elements are replaceable from the front. The elements looks expressive. Please total up the cost for the repair and contact the customer to reschedule. Bake element 318601604 I need 2. ; saved tckt , states that autho needed"

We serviced a

MAYTAG DISHWASHER

Model MDB6769PAB4

Near Minneapolis, Minnesota 55406

Delton

Job Details: 01/30/2023

"Replaced touch pad, ran diagnostics cycle and all dishwasher buttons are working and all functions are working. Dishwasher is working good."

We serviced a

WHIRLPOOL WASHER

Model LSR7233EQ0

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 01/30/2023

"Installed parts from last diagnosis installed motor pump and coupler. Reassembled and tested multiple times unit is working. Great. The gearcase didnt show any signs of wear on it No oil leaking or noise. ; used 1 WP3363394 (PUMP **), 1 285753A (DD COUPLER), and 1 WP661600 (MOTOR) from stock"

We serviced a

GE REFRIGERATOR

Model GWE19JSLGFSS

Near Minneapolis, Minnesota 55426

Delton

Job Details: 01/30/2023

Refrigerator has a sealed system leak (see picture) only has about %10 frost pattern. Needs sealed system repair. Customer had said that they had compressor replaced about a year ago and doesnt want this fixed as its continual problem..; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WFW9400SZ04

Near Minneapolis, Minnesota 55410

Delton

Job Details: 01/30/2023

"Found that washer drain trap was clogged with debris, hair, gunk. Tested and washer is draining and working good."

We serviced a

LG WASHER

Model WM4200HWA

Near Minnetonka, Minnesota 55345

Adam

Job Details: 01/30/2023

Unit was giving a OE code. Filled unit then put unit in a drain. Found unit had a weak drain. OE code is for slow or clogged drain. Drained out as much water as I could then removed the drain filter. The drain filter was completely full. Showed customer how to clean in the future. Reassembled the drain filter. Then tested again. Unit is now draining properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

INSIGNIA DISHWASHER

Model NS-DWR3SS1

Near Minneapolis, Minnesota 55428

Phillip

Job Details: 01/30/2023

The customer said the dishwasher would not drain every time and they get the e3 over water fault. I found the dishwasher was not level. The dishwasher was leaning forward. The drain hose had a high loop but then dropped right before in went into the drain pipe. I raised the front and leveled the dishwasher better. I fixed the hose. I ran it several times. I saw no leaks and the water drains out good.

We serviced a

LG WASHER

Model WM3570HWA

Near Edina, Minnesota 55435

Delton

Job Details: 01/30/2023

"Customer said that intermittently that there will be water on the bottom of the tub after a wash cycle. Also doesnt always spin out large loads. I ran test and load of towels and it spun out clothes good. I suggested that when doing large load of blanket or rugs, sheets. To add additional items so that it can disperse evenly inside tub so balance out the load and should spin out.Water valve is not fully shutting off and causing slow leak into tub and fills up bottom. Customer approved estimate for both cold and hot. Replaced water valves, tested and no leaks. Washer is working good as im here.; used 1 5220fr2006hDNS (HOT VALVE), and 1 5220FR2075LDNS (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER COIN OP++

Model CAE2743BQ0

Near Minneapolis, Minnesota 55429

Phillip

Job Details: 01/30/2023

The complaint was the washer would not work and there was a constant clicking. Last visit I found the lid lock solenoid was bad so the lid was not locking. Today I replaced the lid lock. The washer locked but then would randomly unlock and lock. I went to Sundberg and got a main control. I replaced the main control board and leveled the washer. When it drains the water splashed out the sink. I tried to adjust the drain hose so it would not splash out so much. No problems found. ; pckd up 1 W10860464 (Board)

We serviced a

WHIRLPOOL DRYER

Model WGD9750WL1

Near Fridley, Minnesota 55432

Phillip

Job Details: 01/30/2023

"The customer complaint is the dryer is loud and theres a burning smell. I found the idler pulley and rear right rollers were bad. I replaced the rear roller and idler pulley. I cleaned up the loose lint in the dryer. I shortened the dryer duct. The dryer sounds good. I used a wire wheel and brushed the rear supply vent cover. ; used 1 279640 (ROLLER), and 1 WPW10314173DNS (ROLLER - USE349241T) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Minnetrista, Minnesota 55331

Adam

Job Details: 01/30/2023

"Customer complaint still not cleaning as well as it use to. Ran unit through test mode to tested all components. Unit wasnt giving any error codes. Once completed I noticed the heater never came on. Removed the control board didnt see any damage to the relays or board. Tapped on the relays and tested again now the heater is working. Looks like the unit needs a new control board. W11305296 control board is needed. ; ordrng 1 W11305296 (Control), states that autho needed"

We serviced a

LG DRYER

Model DLE7000W

Near Excelsior, Minnesota 55331

Adam

Job Details: 01/30/2023

Installed the dryer code from last diagnosis tested unit and its working great. ; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock

We serviced a

BOSCH DISHWASHER

Model SHX2AR55UC/08

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 01/30/2023

Today I replaced the heat pump. The dishwasher started up like it should. It ran the drain pump then for a second the heat pump then filled. I let run and checked for leaks. I found no water leaks. I advised the customer to use it a couple times before they tell the relator its fixed.

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Minneapolis, Minnesota 55431

Delton

Job Details: 01/30/2023

"Replaced water valve, tested and no leaks/drips into the tub. Washer is working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2322MSJA

Near Rogers, Minnesota 55374

Matt

Job Details: 01/30/2023

"Customer complaint is, FREEZER GETS TOO COLD AND FRESH FOOD IS TOO WARM, THE COIL FREEZES UP. Inspected and tested. Removed evaporator cover and theres heavy frost on about 25-30 percent and nothing on the rest. I completely defrosted evaporator and after 20 minutes theres only frost on about 25 percent. The sealed system has failed. ."

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Rogers, Minnesota 55374

Phillip

Job Details: 01/30/2023

"Today I replaced the door gasket. Their is no gunk or build up around the door and nothing at the bottom under the door and on the lower gasket. I made sure all the screws around the door are tight, I made sure the door hinge screws are tight. I raised the front legs as much as I could. Other than the water leaking from the door I have not seen it leak underneath. I pull it out every time and watch it. Its not that I dont know where it coming from I just dont see it leak water. Last visit was the only time I saw water leaking and it was coming out past the door on the left side. It still sounds like its not sealing time but it is better. If I push on the door real hard is sounds a little quieter. I let run for 35 minutes and it never leaked a drop."

We serviced a

MAYTAG WASHER

Model MTW6300TQ1

Near Apple Valley, Minnesota 55124

Delton

Job Details: 01/30/2023

"Replaced drain pump, tested and washer now drains and all functions are working good.Office: ."

We serviced a

DACOR++ RANGE

Model ERD48SCH

Near Excelsior, Minnesota 55331

Adam

Job Details: 01/30/2023

"Disassembled top of unit to get to control board. Removed control board for left small oven. Found that a relay burnt up. Unfortunately I dont have this relay to fix the board myself. Will send board off for repairs. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model DU8550XX1

Near Apple Valley, Minnesota 55124

Delton

Job Details: 01/30/2023

"Replaced water valve, tested and fills fully and dishwasher is now washing with full power. Dishwasher is running and working good."

We serviced a

WHIRLPOOL WASHER

Model LSR7233EQ0

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 01/26/2023

Unit was leaking water from the drain pump. Removed the drain pump which was seized on. The shaft on the motor is extremely rusty. Also the couple is chewed up. Quoted customer for parts then went to install. With how rusty the shaft on the motor not able to install the drain pump. Tried to sand it but even after 30 minutes of sanding still no luck. Will need motor. Ordered a motor and rescheduled customer; schdld next appmnt for 1/30 MON !

We serviced a

KITCHENAID OTHER

Model KUIC15PLTS0

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 01/26/2023

Unit wasnt making ice. Found the motor was pumping water and the over flow tank was just filling full of water. Found the hose that connects to the motor that pumps the water up to the ice maker part was disconnected. Reconnected hose and its starting the process of making ice

We serviced a

GE RANGE

Model JGBS20GEV4WM

Near Saint Joseph, Minnesota 56374

Seth

Job Details: 01/26/2023

Not baking. Failed ignitor was replaced. The range is now fixed.; used 1 4342528 (ROUND OVEN IGNITER) from stock

We serviced a

GE MONOGRAM++ REF BUILT IN++

Model ZISB420DKB

Near Chaska, Minnesota 55318

Adam

Job Details: 01/26/2023

Installed new light from last diagnosis and its the same. It only has one light on the bottom that shines up. So installed back the original light and reassembled. Unit is working properly

We serviced a

WHIRLPOOL WASHER

Model GET ME

Near Otsego, Minnesota 55301

Matt

Job Details: 01/26/2023

"Customer complaint is, unit is full of water and its is gushing out on to the floor. Inspected and tested. Washer doesnt have a model and serial tag. Washer was completely empty and dry when I got here and the water supply valves were turned on. I started a quick wash cycle and watched it through the entire cycle and everything was working perfectly. The only thing I can think of is the valve was stuck open, but now its working great. I would be completely guessing at this point, and without a model number, I cant even look up parts."

We serviced a

GE REFRIGERATOR

Model GNE21FSKNFSS

Near Otsego, Minnesota 55374

Matt

Job Details: 01/26/2023

"Customer complaint is, FAN IS NOISY. Inspected and tested. Found the defrost thermostat has failed and the evaporator is 100% frozen over. . The thermistor tested good, so I only installed the defrost thermostat. Refrigerator is now fixed."

We serviced a

MAYTAG LAUNDRY CENTER++

Model LSE7804ACE

Near St. Louis Park, Minnesota 55416

Nate

Job Details: 01/26/2023

"Replaced bad lid switch assembly, replaced fuse. Runs great now."

We serviced a

MAYTAG WASHER

Model MHW7100DW0

Near Waconia, Minnesota 55387

Adam

Job Details: 01/26/2023

Door was stuck. Customer has a dog grooming business. Said they had a bunch of hair get stuck in the drain pump before and not drain and door lock stay locked. I found the water had drained checked the filter and it looked clean. Unlocked door manually and then tested to see if the door lock is failing. Everything is working properly now. If it happens again please order door lock WPW10443885

We serviced a

MAYTAG DISHWASHER

Model MDB6769PAB4

Near Minneapolis, Minnesota 55406

Delton

Job Details: 01/26/2023

Touch panel is shorting and will intermittently think someone is pressing auto cycle and dishwasher will start by itself if door is shut. All other fucntions work good. Quoted for new control panel customer will think about it and call back if they want to proceed.

We serviced a

VIKING++ WALL OVEN++

Model VDOF730SS

Near Sartell, Minnesota 56377

Seth

Job Details: 01/26/2023

"Missing parts. She will call when they arrive.; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GNE29GMHDES

Near Sartell, Minnesota 56377

Seth

Job Details: 01/26/2023

Not cooling in the FF section. I replaced the evap fan and updated the software. The fridge began cooling instantly. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock

We serviced a

LG DRYER

Model DLE7000W

Near Excelsior, Minnesota 55331

Adam

Job Details: 01/26/2023

Had electrician out for the outlet and the fixed the breaker but still no heat. I pulled the unit out and it sparked found the 4 plug cord the line 1 black is burnt up and busted now. Ordering new cord and rescheduled; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock

We serviced a

DACOR++ VENT HOOD

Model RV30W

Near Hopkins, Minnesota 55305

Adam

Job Details: 01/26/2023

Installed touch panel from last diagnosis. Once installed tested every button everything is working great. Reassembled unit and tested again. Unit is now working properly installed DE81-09578A

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Albertville, Minnesota 55301

Phillip

Job Details: 01/26/2023

"The washer makes a squeal type noise in the wash cycle. I filled it with clothes and during the education portion, it makes a squealing type noise. The rotor and stater look OK nothing was loose. Im fairly confident the noise is coming from the gearcase, but I advise the customer there is no way to be 100 percent sure. The wash plate is stuck on so that may need to be cut off to be replaced. I gave customer a quote. At this time customer declined and may look at a new washer."

We serviced a

LG WASHER

Model WM3700HWA

Near Minneapolis, Minnesota 55442

Phillip

Job Details: 01/26/2023

I called the customer ahead and asked to start the washer. I found water is leaking out the front of the dispenser drawer. I advised the customer the drawer assembly is not covered. I gave a quote. They will call back if they want it fixed. Drawer AGL74074375ACZ74070504 dispenser assembly

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Minneapolis, Minnesota 55434

Matt

Job Details: 01/26/2023

"Customer complaint is, NOT PUTTING IN WATER TO START A CYCLE.. TRICKLING OUT. Inspected and tested. Found the cold water side of the valve has failed. Also when it goes into a spin, the gearcase is squealing. Needs a new gearcase and water valve. Customer is just going to replace the washer."

We serviced a

FRIGIDAIRE DRYER

Model FFQE5000QW0

Near Sauk Rapids, Minnesota 56379

Seth

Job Details: 01/26/2023

"Shuts off prematurely. E5b- error was present, E8c- error for high temps. I found the element was shorted, and it was getting too hot which blew the thermal fuse. I quoted replacement of the fuse, the element, and the thermostat. The landlord declined repair.."

We serviced a

BOSCH DISHWASHER

Model SHE47C05UC/40

Near Minneapolis, Minnesota 55410

Nate

Job Details: 01/26/2023

"One of the hoses was leaking due to a mouse chewing through it. Replaced the hose, vacuumed out the water and mouse poop. Some of the poop had turned to a thick sludge, so I cleaned that out. Reinstalled after customer built a barrier to stop mice from getting under the dishwasher to Mitigate this issue in future. Runs great now."

We serviced a

SAMSUNG DRYER

Model DV50F9A6GVW/A2

Near Minneapolis, Minnesota 55419

Nate

Job Details: 01/26/2023

"Should not be a redo. Please submit for payment. Found a rivet that made its way down the lint trap into the blower wheel and jammed the blower wheel while they were doing their first load. Not a part from the dryer and I vacuumed out the lint trap and blower wheel last time I was here. Also, because it jammed the wheel, the motor twisted in place and popped the bracket off the back of it. Adjusted the bracket, reattached it to the motor, so the motor is securely clamped down now. Runs great now. Nice and quiet. ; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model SF362BEGQ0

Near Minneapolis, Minnesota 55434

Matt

Job Details: 01/26/2023

"Customer complaint is, when this oven powers off n the middle of a cycle it will say 'cleaning' and nothing will be on in the cavity, no heat. Inspected and tested. Found foil was covering the entire left side holes on the bottom of the oven. Removed foil and preheated oven to 350F and watched it for over 30 minutes and it was cycling perfectly. Oven is testing good. I think the problem is with the foil covering the holes."

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DSR/AA

Near Saint Paul, Minnesota 55102

Nate

Job Details: 01/26/2023

"Filter head leaking and torn. Replaced filter head assembly. Also found super low water pressure coming to fridge. Has a saddle valve. Customer will replace valve, understands wont make ice and could cause dripping from dispenser until valve gets replaced."

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Minneapolis, Minnesota 55413

Delton

Job Details: 01/26/2023

"Upon further inspection I found that the drain hoses were not installed correctly. I had assumed that dryer was working long before I had looked at it and reattached hoses to where i had found them when I arrived. But, I found that drain hose was hooked up to the water tank instead of the stand pipe drain. So when washer would try and pump out water it would spray inside dryer and short out the sensor and give the error. I hooked up drain hose correctly, direct to strand pipe drain and now no longer sprays water inside dryer and drains correctly. Dryer should be working good now."

We serviced a

GE REFRIGERATOR

Model PYE22PMKHES

Near Medina, Minnesota 55340

Phillip

Job Details: 01/26/2023

"Customer said that the unit stop cooling on Sunday. Today when I arrived, I open the doors and then all the sudden the compressor turned on. The compressor was running for a while, and the discharge line was just getting warm. I ran diagnostics and there was no relatable Fault codes. The compressor would intermittently turn on. If I tap on the main relay, it would eventually start. I gave the customer a quote and hes going to wait and see what happens. the customer may replace the board."

We serviced a

JENN-AIR DISHWASHER

Model JDB9800CWP2

Near Wayzata, Minnesota 55391

Phillip

Job Details: 01/26/2023

Customer complaint was the left bottom rail for the lower rack was broken. I verified the rail was broken. Replaced the bottom left track rail. Put the racks back in and they are both sliding out perfectly fine.

We serviced a

LG RANGE

Model LRG3095ST/02

Near St. Louis Park, Minnesota 55426

Phillip

Job Details: 01/26/2023

"The customer had a bunch of issue with the range. The clock and timer buttons do not work. The oven does not hold temp and sometimes the temp is 100 degrees to hot. I verified the clock and timer buttons do not work. I started the oven at 350. After it beeped that it was preheated the display showed 350 but according to my meter the temp was 510. The customer had a store bought thermometer in the oven and that showed 475. The oven cooled down to 335 and never turned back on. I turned the oven off and then back on to 450. The igniter was glowing for a long time but it never heated back up. I took a amp draw the amperage was 3.1. The oven will need the whole display assembly, main pcb, the relay board and temp sensor. Read notes below. Main pcb board EBR73811703EBR52349702 relay board Temp sensor 6322B62214A. I also need the whole panel assembly. Listed on the controller page. 2015. I could not find the part number. I went through all the parts and I could not find reference number 2015. I added a pic. ; snapped 1 QuickPics, states that autho needed"

We serviced a

MAGIC CHEF RANGE

Model BLANK

Near Minneapolis, Minnesota 55416

Phillip

Job Details: 01/26/2023

We serviced a

SAMSUNG MICROWAVE

Model ME18H704SFS

Near Minneapolis, Minnesota 55413

Phillip

Job Details: 01/26/2023

The customer said it never heated after Nate left. The customer put a cup of water in the microwave and ran in front of me. The microwave was not heating. The microwave is up to high for me to take it down by myself. This would be a 2 man if we have to take it down. I removed the control panel and took amp draw while it was heating. I was only getting .90 amps. The high voltage side is not coming on. I check power out the board to the filter board high voltage fuse and I got 0 volts. I removed the door switches and tested each switch. All switches tested good. I put it back together. Now its all working. I tried 20 times and the customer tried it. The microwave is heating good every time. If they call back approve and send these parts. I will replace them both. DE92-03624B control DE96-00414D latch assembly

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Brooklyn Park, Minnesota 55443

Matt

Job Details: 01/26/2023

"Customer complaint is, WANTS IT INSPECTED AFTER VENT CLEANING COMPANY WAS THERE, DRYER IS WORKING FINE OTHERWISE. Inspected and tested. Disassembled dryer and found the belt was fraying in a couple spots. Quoted customer $235. to install new belt and clean out inside of dryer. Customer approved repairs. Vacuumed out inside of dryer and installed new belt. Reassembled and tested. Dryer is working great and heat is cycling between 210F and 115F. Dryer is now fixed. ; used 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ0

Near Minnetonka, Minnesota 55305

Adam

Job Details: 01/26/2023

But came loose on pulley again. Removed nut and added some blue thread locker. Then retightened nut. If it comes loose again we will need a new pulley. Will be to chewed up.

We serviced a

WHIRLPOOL WASHER COIN OP++

Model CAE2743BQ0

Near Minneapolis, Minnesota 55429

Phillip

Job Details: 01/26/2023

This is a coin up commercial unit. The lid lock was not locking and the board was continuously trying to lock so the relay was clicking on the board. I took the lock apart and found it broken. I try to reassemble it properly but its still not working. The door lock solenoid is testing bad. ; ordrd 1 WPW10482836 (LID LATCH ASSY)

We serviced a

KENMORE DRYER

Model 110.972101

Near Minneapolis, Minnesota 55430

Matt

Job Details: 01/26/2023

"Customer complaint is, STOPPING MID CYCLE. Inspected and tested. The motor is struggling and loud when it starts up. I shut it off after 15 minutes and then it wouldnt start, the motor would just hum. The airflow on outside of house is 22mph. Needs a new motor, blower wheel and possibly a rebuild kit. Installed new motor, blower wheel and rebuild kit. Tested and dryer is working great. Dryer is now fixed. ; used 1 279827 (MOTOR), 1 WP694089 (BLOWER), and 1 4392065 (REBUILD KIT) from stock"

We serviced a

SAMSUNG DRYER

Model DV36J4000GW/A3

Near Minneapolis, Minnesota 55403

Delton

Job Details: 01/26/2023

Found that idler pulley broke off. Couldnt get ahold of contact. This is a business not a home. I went ahead and replaced idler anyways. Tested and dryer turns on and is tumbling and heating. Dryer is working good.Office: contact owner and collect payment.; used 1 DE634A (PULLEY) from stock

We serviced a

BOSCH DISHWASHER

Model SHP865WD5N/11

Near Robbinsdale, Minnesota 55422

Delton

Job Details: 01/26/2023

Plugged in new control board and still nothing. Plugged in new UI and still nothing. Called Bosch tech support and after long call found out that this had been serviced before at some point because the wrong wire was plugged into UI rather then the soap dispenser. So that shorted out the new UI and control board. Also looking into the removed plastic top facia and handle the plastics tabs are all cracked so i quoted that as well (see picture) due to new found issues customer declined.Canceling part and will return as DOA

We serviced a

SIEMENS DISHWASHER

Model SHX46A07UC/26

Near Roseville, Minnesota 55113

Nate

Job Details: 01/26/2023

Replaced water valve. Now it fills and circulates great.

We serviced a

KITCHENAID RANGE

Model KGSS907SSS03

Near Minneapolis, Minnesota 55431

Delton

Job Details: 01/26/2023

Found that igntier ticks and tries 3 times and then shuts off gas. Appears to be bad igniter again. Part under warranty and charged some labor. Tested and oven ignites first time and preheated. Oven is working good as im here.

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/AA

Near Saint Paul, Minnesota 55104

Nate

Job Details: 01/26/2023

Washer doesnt spin. In test mode I could hear grinding and crunching sounds. Tipped the washer back and found the transmission is leaking oil and is shot. Rotor and stator are broken as well. Called owner and quoted him blue book for the repair. His washer has a very similar model number to the 2016 recall. He will call Samsung to see if they would fix the washer even though it technically isnt a part of the recall. I recommended he try.

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Avon, Minnesota 56310

Seth

Job Details: 01/26/2023

Timer does not advance on any setting. The timer has failed. The part is on order.; ordrd 1 WPW10185982 (Timer)

We serviced a

UNKNOWN GARBAGE DISP++

Model MISSING

Near Minneapolis, Minnesota 55407

Nate

Job Details: 01/26/2023

Air switch fried after water dripped onto it. Water dripping from cold water line under sink. Quoted in vm message for new air switch assembly ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC1

Near Avon, Minnesota 56310

Seth

Job Details: 01/26/2023

The dryer was loud within tumbled. Upon arrival and inspection I found one of the support rollers and the idler were totally failed. Replace the dryer repair kit and clean the dryer since it was cheaper to replace the kit than the roller and the idler separate. The dryer is now quiet. ; used 1 4392067 () from stock

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Minneapolis, Minnesota 55431

Delton

Job Details: 01/26/2023

Water valve not fully shutting. Water valve assmebly would need to be replaced. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 W10599356 (Water valve assembly)

We serviced a

BOSCH DISHWASHER

Model SHP68TL5UC/01

Near Apple Valley, Minnesota 55124

Delton

Job Details: 01/26/2023

Found that the dishwasher is leaking from drain hose attachment in dishwasher. Whoever installed it took out the original drain hose and chopped one and attached it but its not secure and went loose and started leaking and tipped the leak sensor. Ordering drain hose and will try and rework the extension drain hose. Scheduling extra time.Customer approved estimate.; ordrd 1 00744881 (Drain hose)

We serviced a

GE WASHER

Model GFW850SPN0DG

Near Saint Michael, Minnesota 55376

Matt

Job Details: 01/24/2023

"Customer complaint is, WONT TURN ON SPORADICALLY. DOESN'T STAY ON. Inspected and tested. Found the plug was falling out of the wall behind the washer. Plugged washer into a power strip that the customer gave me to plug in behind washer and now washer is working great. Washer is now fixed."

We serviced a

GE DISHWASHER

Model GDWT260R10SS

Near Saint Paul, Minnesota 55105

Delton

Job Details: 01/24/2023

"When i got here dishwasher was not powering on. Checked outlet that it is plugged into to and found that was loose. Outlet has power and when i plugged in dishwasher it powered on. Tested and dishwasher fills, washes and drains. Dishwasher is working good.Gave same tips for maintenance and using dishwasher cleaner."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Richmond, Minnesota 56368

Seth

Job Details: 01/24/2023

"Intermittent not draining issue. Black drain hose is present, the service diagnostic test finished and there was no error codes. I suspect its the hose. Parts on order.; ordrd 2 8269144A (Hose)s"

We serviced a

KENMORE DISHWASHER

Model 665.13803N710

Near Rockford, Minnesota 55373

Phillip

Job Details: 01/24/2023

The dishwasher was not washing. The wash motor was locking up. Today I replaced the wash pump motor. The dishwasher isnt good now. I ran the diagnostics to clear the control and reset so heater works.

We serviced a

KENMORE WASHER STACKED++

Model 41748102701

Near Wayzata, Minnesota 55391

Phillip

Job Details: 01/24/2023

"The customer complaint is the washer does not operate and not draining. I removed the lower panel. I put it on spin and pressed start. The washer spears to lock and does nothing for about 20 seconds. The drain pump starts but only for a couple seconds. I put into service mode and was getting the door lock error. The door lock is loud when its activated. I replaced the door lock. I tried it again and now I get the motor error. I ohmed the motor and it tested good. Per the tech sheet it needs the motor control. I also found the right shock was separated so they need to be replaced. 134743500 control board 5304485917 shock ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock, states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DSS0

Near Minnetonka, Minnesota 55305

Phillip

Job Details: 01/24/2023

The customer said it starts and shuts of a few seconds later. I ran diagnostics and the most recent code is not draining. I vacuumed the water out and removed the drain pump. I found glass stuck again. I removed the glass and put the pump back on. Now its working as it should. I washes and drains good. 8-4 10-3 9-1

We serviced a

FRIGIDAIRE REFRIGERATOR

Model UNREADABLE

Near Plymouth, Minnesota 55447

Phillip

Job Details: 01/24/2023

The complaint is the whole unit stopped cooling and the ice maker was not working. The ice maker issues was probably caused by the cooling issue. Today the fridge was unplugged when I arrived. I plugged it back in and for ten seconds the evaporator fan runs. After 10 seconds the fan shuts off and the compressor run but it only runs for maybe a minute then it also shuts off. If I reset power it does the same thing. Its most likely going to need the control assembly. The model number on the tag is missing the beginning of the model number. I was able to get the part number off the part. I called the customer to give the quote but he did not answer. I left a message for him to call the office. I created a estimate ticket. ; O-emld tckt

We serviced a

SAMSUNG DRYER

Model DV350AGR/XAA

Near Minneapolis, Minnesota 55446

Phillip

Job Details: 01/24/2023

"The dryer does not start. I took the dryer apart and found the blower fuse was bad again. I replaced the fuse and tested air flow, the air flow is perfect but the flap does not close all the way and may not open. I advised the customer to replace the vent cover outside. ; used 1 WP35001087 (THERMAL FUSE) from stock"

We serviced a

ELECTROLUX WASHER

Model EFLW427UIW0

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 01/24/2023

The latch did not stop locking and water is leaking. I put into service mode and the latch failure fault came up. I ran the service test and water is leaking from the dispenser drawer. I gave the customer a quote for the latch repair. The soap dispenser drawer does not look to be available. The customer wanted me to switch the door so it opens the opiate way. I switched the doors. Please research the drawer and if available give a quote for the drawer and the lock latch assembly. Drawer 5304514793Door lock 5304514774

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Minnetonka, Minnesota 55345

Nate

Job Details: 01/24/2023

Replaced bad sump assembly. Resealed all connections on hoses. Runs great now with no leaks. Customer not home. Will need to collect money owed.

We serviced a

MAYTAG LAUNDRY CENTER++

Model LSE7804ACE

Near St. Louis Park, Minnesota 55416

Nate

Job Details: 01/24/2023

"Not filling with water. Found a bad lid fuse. Ordered kit, which is the fuse and two lid switches. Coming back Thursday to install. Attached quote. ; ordrd 1 12001514 (Lid switch kit)"

We serviced a

SAMSUNG REFRIGERATOR

Model RB195ACPN

Near Minneapolis, Minnesota 55407

Nate

Job Details: 01/24/2023

"Hasnt cooled. Turns out it has a sealed system issue. Fridge has been running for the last couple days, compressor running, zero frost on fridge evaporator or freezer evaporator. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ4

Near Saint Paul, Minnesota 55106

Nate

Job Details: 01/24/2023

Replaced bad timer and vacuumed out all lint. Runs and heats great now. Tested it four times.

We serviced a

LG WASHER

Model WT7600HKA

Near Roseville, Minnesota 55113

Nate

Job Details: 01/24/2023

"Customer was washing a shower curtain and the curtain got stuck under the wash plate. I took off the wash plate cover and cleaned sludge out. Then was able to get shower curtain pulled out. Ran it on a speed wash, warm water. Runs great."

We serviced a

BOSCH DISHWASHER

Model SHX46A07UC/26

Near Roseville, Minnesota 55113

Nate

Job Details: 01/24/2023

"Not filling with much water. Not circulating water. Could hear the motor running, I poured water in there and then it circulated the water great. Quoted bb for a new valve. Coming back Thursday to install. ; ordrd 1 00607335 (Water valve)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VS0

Near Minneapolis, Minnesota 55414

Nate

Job Details: 01/24/2023

"Water leaking from valve, down back of freezer and creates a big shelf of ice on bottom. Also, Icemaker is dead. Confirmed its getting 120 but doesnt cycle in test mode. Part number for Icemaker kit with water valve is Im117000. Attached blue book quote. LM with Ryan to let us know If he wants us to do it."

We serviced a

LG WASHER STACKED++

Model WM3500CW

Near Minneapolis, Minnesota 55414

Nate

Job Details: 01/24/2023

"Leaking water. Pulled unit out, put in test mode/ no leaks internally but drain pump struggling. Took filter out and found it full of hair and lint. Cleaned filter out, drains much better now. Leaking from waterlines. Replaced lines, no leaks now. Vacuumed up water from before. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW1

Near Minneapolis, Minnesota 55406

Delton

Job Details: 01/24/2023

"Found that gas coils are bad, not turning on gas. Customer approved estimate. Replaced gas coils, tested and dryer is now heating and is cycling heat normally.Dryer is working good.; pckd up 1 WPW10328463 (generic) (Nw style Gas coils)"

We serviced a

THERMADOR++ REF BUILT IN++

Model T36BT820NS/12

Near Minneapolis, Minnesota 55436

Delton

Job Details: 01/24/2023

"Replaced listed parts, tested and refrigerator is running and cooling. Just in case I want to replace freezer thermistor as well since I have to come back for the door rail, right side door rail is hard to close and found that the ball bearings are falling out.I collected payment on current work.Please lookup and order freezer thermistor and right side door slide rail (big one for whole freezer door, see picture) give customer estimate for those parts and no additional labor?Freezer thermistor part# ?; right side door rail part# ?"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Minnetrista, Minnesota 55331

Adam

Job Details: 01/24/2023

Installed sump assembly from last diagnosis then reassembled unit. Tested multiple times for leaks and no issue. This unit is working properly. Installed W11087376

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Osseo, Minnesota 55311

Matt

Job Details: 01/24/2023

"Customer complaint is, NO POWER, UNPLUGGED FOR 5 MINUTES NO RESET. Inspected and tested. Found a F6E2 stored error. The UI has failed. . Part number W11135391."

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Rice, Minnesota 56367

Seth

Job Details: 01/24/2023

"Noisy with a load. The gearcase has a bad chatter/vibration during agitating. I quoted replacement, she will discuss with her husband and call us if they want to move ahead."

We serviced a

GE REFRIGERATOR

Model GFE26GSHFSS

Near Waconia, Minnesota 55387

Adam

Job Details: 01/24/2023

Unit wasnt cooling properly in the fridge. Customer said dispenser isnt working correctly now. Hook SmartHQ up and found the evap fan in the fridge had failed. Replaced the fan WR60X26866 reassembled unit then tested the fan its working properly now also tested the water valves and found WE60X26866 valve was sticking sometimes and wasnt working properly. Replaced the valve then tested. Unit is now working properly without any issues; used 1 WR60X26866 (FRESH FOOD FAN) from stock

We serviced a

CRITERION RANGE

Model CGR51P1W

Near Rice, Minnesota 56367

Seth

Job Details: 01/24/2023

I replaced the controls. The range is now fixed.

We serviced a

KENMORE DRYER

Model 110.972101

Near Minneapolis, Minnesota 55430

Matt

Job Details: 01/24/2023

We serviced a

GE MICROWAVE

Model PSB1001NSS01

Near Victoria, Minnesota 55386

Adam

Job Details: 01/24/2023

Found a 20amp fuse was bad replaced fuse and tested unit started to heat right away with out touching any buttons. Found the door switches had failed. Tried to replace the switches but the switch holders are to week and broke. Need new switch holders. Ordered parts from Marcone and rescheduled WB10X32577 RT latch WB10X32573 LT latch. ; ordrd 1 WB10X32577 (RT holder) and 1 WB10X32573 (LT holder)

We serviced a

LG REFRIGERATOR

Model LMXC23796S/01

Near Minneapolis, Minnesota 55439

Delton

Job Details: 01/24/2023

Ice make clicks and doesnt cycle. Ice maker would need to be replaced. Customer did that and possible DOA ice maker. Customer will try himself and will call back if he wants to proceed with the repair through us. (See picture)

We serviced a

GE REFRIGERATOR

Model PSS26SGRDSS

Near Chaska, Minnesota 55318

Adam

Job Details: 01/24/2023

Installed part from last diagnosis. WR49X10091. Installed part tested damper and fan. Everything is working properly now. Waiting fifteen minutes to just double check to make sure no noise. Unit is now working properly without any issue. ; saved tckt

We serviced a

MAYTAG WASHER

Model LAV3600AWW

Near Burnsville, Minnesota 55337

Delton

Job Details: 01/24/2023

I ran a test with the load of clothes that customer had said it started to leak. Ran full cycle and did not find any leaks. If problem continues will need to be transferred for 2nd opinion since i cannot find leaks.