Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.
Repairs completed July 2, 2025 to July 7, 2025
Model WKEX200HBA.ABLEUUS
Used air sled to get appliance back into closet. Good to go
“Lucas was a good problem solver. I think some of these jobs require two people. The machine gets really jostled around when in a tight space. Lucas very polite and professional.”
Barb T.
Model PFE28PSKHSS
Did firmware update and tested operation. Unit has been cooling good for a few days consistently. If problems persist order heater and bring ff fan to be safe. WR23X23626 heater harness WR60X35205 fan motor
“Lucas has been terrific. A+ excellent service and communication. We also value the service guarantees.”
Rob S.
Model 0930163-04
Ice build up on evap cover in freezer - defrosted and steamed out - spoke with Liebherr troubleshooting and they recommend manual defrost on fridge for 48 hours cause may have been increased humidity a d freezer set to -6 - advised customer on defrost instructions from Liebherr for resolution
“Very helpful explaining the problem. Would recommend, and have already, Omega”
Karl W.
Upon inspection of AE error code unit out, found that there was soap residue in the basin ran a cycle found no leaking components no compromise seals door seals or some seals found a lot of soap bubbles inside dishwasher re-leveled unit advised to use less detergent. No parts needed done.
“V Very knowledgeable And easy to talk to. And repair was rapid.wr will call Again”
Kendra A.
Model FFHT2022AS1
Upon inspection unit has a defective defrost timer, ordered and picked up timer installed an advanced in the cycle unit engaged right away starting to cool done
“Colin was prepared, professional, and did a great job!”
Rachael B.
Model GYE22GENBDS
Replaced faulty control board, failed ff heater and harness assembly. Put unit into test mode and verified heaters engage properly. Started refrigerator and verified operations. Refrigerator operating properly again.
“Very knowledgeable at answering my questions, very friendly also”
Jeff K.
Model 66513293K114
Customer complaint is door wont latch and unit is loose. Found that cup was preventing rear upper spray arm connection. Removed cup and unit is operating properly. Remounted dishwasher correctly. Job completed.
“Evan was super nice, thorough. He did a great job!”
Deborah F.
Model FFBD2412SS0A
Installed pump, cycled and tested; checked for leaks?no leaks found, unit working properly.
“Brandon was very efficient and explained what the problem was. He is a very nice man.”
Karen O.
Model GSH22JSTESS
Installed new control board from prior diagnosis; unit now lights up, display works, and compressor is running?operating normally.
“Great work Adam”
Janice B.
