Service History 278 - Omega Force Appliance Repair

We serviced a

GE REFRIGERATOR

Model GSL25JFXBLB

Near Minneapolis, Minnesota 55446

Matt

Job Details: 03/01/2024

NOT COOLING. Found the heating element had failed. Defrosted evaporator and installed new heating element. Refrigerator is now fixed.

We serviced a

GE DRYER

Model GTX22GASK0WW

Near Maple Grove, Minnesota 55311

Matt

Job Details: 03/01/2024

BREAKER KEEPS TRIPPING. Found the ignitor is burnt out. Installed new ignitor and tested. Dryer is heating great and cycling between 220F and 115F and not tripping breaker. Dryer is now fixed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53321HZ-5

Near Hopkins, Minnesota 55305

Adam

Job Details: 03/01/2024

Customer complaint is when opening door doesnt always read door open and sometimes doesnt read the door being closed. On arrival, it was working. Sounds like bad door switches. Remove switches found the switches are bad and faulty. Replaced all four and now units working properly

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW0

Near Rogers, Minnesota 55374

Matt

Job Details: 03/01/2024

"DRYER MAKES AN AWFUL SQUEELING NOISE FOR FIRST 5 MINUTES EVERYTIME IT IS RUN. Found the left rear roller is seizing up and squealing. Customer approved repair. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Elk River, Minnesota 55330

Matt

Job Details: 03/01/2024

ER LD ON WASHER. Found the lid lock assembly is broken and is just hanging there. Installed new lid lock kit and tested. Washer is working great. Washer is now fixed.

We serviced a

BOSCH DISHWASHER

Model SHP865WG5N/11

Near Otsego, Minnesota 55362

Matt

Job Details: 03/01/2024

"ERROR E25 WON'T COMPLETE CYCLE. Found standing water in the bottom of the dishwasher. I tried canceling and draining, but it didnt drain. I sucked water out through the drain hose and its clear. Found the drain pump cover was loose and there was a lot of junk in there. Cleaned it out and reattached the cover. Tested and dishwasher is draining great. I filled and drained dishwasher 4 times and its draining perfectly every time. Dishwasher is operating great now."

We serviced a

LG RANGE

Model LSG4513ST

Near Saint Paul, Minnesota 55104

Hyrum

Job Details: 03/01/2024

Customer states that since the last visit the convection fan has stopped working entirely. Replaced the convection fan with the part that I ordered. It seems to be working great. Let the machine preheat and had no issues at all. Everything looks great now.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Apple Valley, Minnesota 55124

Delton

Job Details: 02/29/2024

Found that lid lock is not always unlocking and gets stuck. Needs new lid lock. Ordering part and rescheduling.; ordrd 1 205222 (Lid lock)

We serviced a

ASKO++ DRYER STACKED++

Model T411VDWU

Near Buffalo, Minnesota 55313

Brandon

Job Details: 02/29/2024

"Returned and checked the unit, found the drum would not turn. Disassembled and cleaned both felt seals on the front and the back. Both had lint and debris in them. The front seal almost had mud or dirt ground into the seal. Cleaned all the lint out. The customer said the dryer had not work for them but it worked for the dog sitter. Did cleaned out the lint trap with water and informed the customer to wash it out frequently. ; snapped 5 QuickPics, states that autho needed"

We serviced a

LG REFRIGERATOR

Model LFXC22526D

Near Saint Paul, Minnesota 55105

Adam

Job Details: 02/29/2024

Showed up at house was told they canceled but we have no record of them canceling. Please get paid for trip ; states that autho needed

We serviced a

WHIRLPOOL RANGE

Model RF378PXGQ1

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 02/29/2024

The oven shuts off. While heating it shuts off. It will need the main control 6610157. I was unable to find the part. Please research and contact the customer. Also needs door trim pieces that are broken 8184859. I ran the self clean and the door would not lock and fault f5-e2 came up. Needs the door latch WPW10107830Needs 3 parts total. ; saved tckt

We serviced a

BOSCH OTHER

Model TKN68E75UC/04

Near Shakopee, Minnesota 55379

Delton

Job Details: 02/29/2024

"Getting Error 8 when trying to start coffee maker. Found that the slide in tray has broken tab that hits the switch to let machine know that tray is in place. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 00444399 (BRACKET, INSTALLATION)"

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Annandale, Minnesota 55302

Brandon

Job Details: 02/29/2024

"Installed both board provided, the door buttons are worn and sticky, cleaned off what I could to get the buttons to not stick. The top cover is cracked. Could see the unit was leaking, ran the unit and found the leak was coming from the heat element, pulled the unit out and tried tightening the right side only can go hand tight before the element pulls through the rubber grommet.

We serviced a

SUBZERO++ REFRIGERATOR

Model 700BFI2

Near Saint Joseph, Minnesota 56374

Brandon

Job Details: 02/29/2024

"Returned, found the icemaker was not working, rotated the switch for the ice maker. Removed the drawers and tracks, removed the back cover removed the switches and turned it around. Looks like there was tape on the switch at one point. After switching around the and shutting the bottom drawer the unit went into harvest. Removed the water and small cubes so it would not over fill.

We serviced a

SAMSUNG DRYER

Model DVE45R6300V/A3

Near Elk River, Minnesota 55330

Matt

Job Details: 02/29/2024

"NOT HEATING. Customer said it seems to be heating later in the cycle. Customer is using timed dry, but the eco dry is on and you have to manually turn it off. I started a timed dry with the eco off and its heating, just climbing really slow. This has the heating element with 2 coils. One of the coils has failed. Installed new heating element and tested. Dryer is heating great and cycling between 205F and 120F. Dryer is now fixed."

We serviced a

LG WASHER

Model WT7100CW

Near Otsego, Minnesota 55330

Matt

Job Details: 02/29/2024

WON'T COMPLETE THE CYCLE - ERROR 22 OR 1E. 1E is a water supply issue. I started a speed wash cycle and the cold water is just trickling in. I removed the cold water line from the back of washer and the filter is plugged. I cleaned out filter and reassembled. Tested and its filling great with cold water now. Washer is now fixed.

We serviced a

LG DISHWASHER

Model LDP6797BD

Near Plymouth, Minnesota 55446

Matt

Job Details: 02/29/2024

"ERROR CODE AE. Customer said they had just opened the door to take something out, and then it gave the error shortly after. This is a leakage error. Its dry underneath the dishwasher and in the float area. I started a heavy cycle and watched it for over 30 minutes and its not leaking and testing good."

We serviced a

AMANA DISHWASHER

Model ADB1300AFW1

Near Fridley, Minnesota 55432

Phillip

Job Details: 02/29/2024

Not draining very fast. The drain line check valve was pushed in. I pushed the check valve out. Not it drains good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SG/AA

Near New Brighton, Minnesota 55112

Phillip

Job Details: 02/29/2024

"The temps had went back up and the 22c fan error came back. I replaced the evaporator cover with fan, the defrost sensor and the main control.

We serviced a

KENMORE WASHER

Model 110.47561602

Near Minneapolis, Minnesota 55413

Phillip

Job Details: 02/29/2024

The drain pump has failed. I replaced the drain pump and tested operation. Its working good now.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Minneapolis, Minnesota 55442

Phillip

Job Details: 02/29/2024

The ice maker had stopped making ice. Today the ice maker started working. I checked and the ice maker fault E2 lost position was stored. I tested the ice maker and it working.

We serviced a

WHIRLPOOL DRYER

Model WED85HEFC1

Near Eagan, Minnesota 55123

Delton

Job Details: 02/29/2024

Found that the idler pulley is worn out causing loud screeching. Customer approved estimate. Cleaned out inside dryer of lint build up and replaced idler pulley. Tested and dryer now runs quiet and is heating and working good.

We serviced a

GE REFRIGERATOR

Model CFE28TSHGSS

Near Wayzata, Minnesota 55391

Adam

Job Details: 02/29/2024

Icemaker is leaking out the back from last diagnosis needed a icemaker- installed part. Tested multiple times with smart HQ and unit is running properly now without leaking.

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Hanover, Minnesota 55341

Phillip

Job Details: 02/29/2024

Today I replaced the ice maker. Working great now.

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near Minneapolis, Minnesota 55416

Nate

Job Details: 02/29/2024

Customer noticed the dryer wasnt heating and cleaned out the vents. Found open heating element. Replaced. Runs great and heats great.

We serviced a

LG DRYER STACKED++

Model DLHC1455W

Near Richfield, Minnesota 55423

Nate

Job Details: 02/29/2024

"Dryer not heating and running for hours on end. Checked junction box. 210 at outlet and junction box. Cleaned lint screens. Still didnt heat. 4 ohms black to brown, and 3 ohms black to blue. 2.6 ohms brown to blue. We ran the dryer for 10 minutes and it went up 15?. We put it through full test mode and there are no error codes. The compressor and cooling fan and all components run correctly. We explained to tenant that they should not use dryer sheets because of how it comes up the filters and prevents moisture from exiting the dryer.we also told them not to use the shower when they have the dryer running because the dryer will suck in all that excess moisture.

We serviced a

GE DRYER

Model NONE

Near Waconia, Minnesota 55387

Adam

Job Details: 02/29/2024

Customer complaint is unit not heating. Remove the top cover let unit run. I can see the igniter glow but never ignite. Looking like we have bad coils. quoted customer bluebook for new coils. installed new parts- once installed test in multiple times and its working properly.

We serviced a

GE WASHER

Model GFW650SSN0WW

Near Buffalo, Minnesota 55313

Matt

Job Details: 02/29/2024

UNIT IS NOT SPINNING. Found the inverter board has failed. Customer approved repairs. Installed new inverter board and tested. Washer is working great. Washer is now fixed.

We serviced a

GE DISHWASHER

Model GPT225SGL0BB

Near Saint Paul, Minnesota 55107

Hyrum

Job Details: 02/29/2024

"Upon arrival, user interface was black and non responsive. Took panel off bottom and saw service led on main control lit solidly, took off door panel to inspect UI and found the wire was really tight and under a bit of tension causing it it to possibly pull away from the connection intermittently. Adjusted it so it was not so tight and seems to be working fine now. Reassembled machine and tested. Works great now."

We serviced a

GE DRYER

Model DDSR475GT4WW

Near Saint Paul, Minnesota 55104

Delton

Job Details: 02/29/2024

"Found that the rear bearing sleeve is worn and front glides are worn out causing squeaking. Customer approved estimate. Replaced bearing and front glide kit. Tested and dryer runs quiet and is working good.

We serviced a

ELECTROLUX WASHER STACKED++

Model EFLW317TIW2

Near Minneapolis, Minnesota 55407

Nate

Job Details: 02/29/2024

Replaced defective motor control unit and made sure wiring had continuity. We re-did the wires to make them extra secure. Washer runs great now.

We serviced a

BEKO DISHWASHER

Model 7620809580

Near Saint Paul, Minnesota 55119

Hyrum

Job Details: 02/29/2024

"Because there states the dishwasher stopped draining and then gave an 801 error code. Upon arrival found a bunch of water in the basin under the tub. Dried it up and tried to run the machine. Didnt see any leaks at this time. Tried to cancel out of the cycle, and the machine would not drain Took the drain hose off and discovered the drain pump was clogged up really bad took the pump off, cleaned it and reassembled the machine now it drains a lot better. The machine must have been not draining and then overfilling and then the front water was spilling over the front into the basin. Ran the machine and it seems to be working great now"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Shakopee, Minnesota 55379

Delton

Job Details: 02/29/2024

"Replaced motor and belt, tested and no more squealing noise. Tested and washer is working good."

We serviced a

SPEED QUEEN DRYER

Model ADEE9RYS177TW01

Near Stillwater, Minnesota 55082

Hyrum

Job Details: 02/29/2024

Customer stated that one time it was making a squeaking humming sound during the cycle. Opened up the machine and checked for any sort of rubbing or other problems. Didnt see anything. Close the machine back up and ran the machine through a whole cycle with a load of laundry provided by the customer. did not detect any issues as it went through the cycle. Everything sounded normal. Customer stated that this issue happened only one time and has happened in the couple of loads Theyve done since. Right now the machine looks perfect to me.

We serviced a

KENMORE REFRIGERATOR

Model 79575043610

Near Excelsior, Minnesota 55331

Adam

Job Details: 02/29/2024

Installed new icemaker from last diagnosis once installed tested made sure it wasnt leaking. Everythings working properly.

We serviced a

LG DRYER

Model DLG7301VE

Near Rockville, Minnesota 56369

Brandon

Job Details: 02/29/2024

"Customer states the dryer is not drying.Cycled and tested. Cleaned out the inside of the dryer. Tested and found power going to the igniter the igniter was not coming on, quoted the customer a new igniter, customer approved, installed cycled and tested the igniter is coming on, the dryer is now heating like it should."

We serviced a

LG DRYER

Model NOTAVAILABLE

Near Rosemount, Minnesota 55068

Delton

Job Details: 02/29/2024

"Found that the front rollers are worn out and shaking loudly. Also no heat du e to blower wheel bing full of lint. Customer approved estimate to replace front roller kit. Cleaned out dryer and replaced roller kit, tested and dryer is cycling heat normally and is running quiet. Dryer is working good

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSF

Near Minneapolis, Minnesota 55412

Nate

Job Details: 02/29/2024

Takes a long time to heat. Found a bad bake igniter. Replaced igniter. Heats great now.

We serviced a

SAMSUNG RANGE

Model NX58K3310SS/AA

Near Plymouth, Minnesota 55441

Nate

Job Details: 02/29/2024

Takes a long time to heat. Found a bad bake igniter. Replaced igniter. Heats great now.

We serviced a

WHIRLPOOL RANGE

Model FFGF3047LSF

Near Minneapolis, Minnesota 55428

Nate

Job Details: 02/29/2024

"Complaint is that it doesnt get hot enough. Ran for 20 minutes, bake and broil work. Averaged 375 when set at 350. Recommended getting new thermometer."

We serviced a

BERTAZZONI** RANGE

Model MAST486GDFSXT

Near Minneapolis, Minnesota 55422

Phillip

Job Details: 02/28/2024

"The small oven cooling fan is rubbing but I dont see an obstruction. The front right foot is loose and will not adjust. It will need the small oven cooling fan and the front right foot. Will take 2 of us to install the new foot. The customer also showed me when All inc installed the range they bent the right side panel. Added pics ; snapped 8 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESG/AA

Near Blaine, Minnesota 55449

Phillip

Job Details: 02/28/2024

"Frost all over the fridge ice maker,not making ice good in the freezer ice maker, the display fading and going out. Ice pipe freezes up, the ice fan not working. Water drips from the ice flap. It needs all the parts listed below. Auger motor assy-DA97-12540G Refer ice maker-DA97-15217AFreezer ice maker-DA97-07603BFreezer fill tube DA97-00209ZMain control-DA92-00384KDisplay panel-DA97-12675LFault codes 40e 33e; snapped 2 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8570SR/AA

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 02/28/2024

"The lights and the sound is not working on the flex door. It will need the flex middle door assembly with lights and speakers, the flex door main harness and the main rear control. I was unable to find parts on any part site. I added pics. ; snapped 6 QuickPics, states that autho needed"

We serviced a

LG DISHWASHER

Model LDT6809SS

Near Roseville, Minnesota 55113

Hyrum

Job Details: 02/28/2024

Machine was making a loud buzzing noise. Opened up the machine and discovered the main wash pump was the cause. Opened up the wash pump to see if anything was caught inside causing the noise but didnt find anything. Quoted customer for pump replacement at this time and they declined further repairs.; saved tckt

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Elk River, Minnesota 55330

Matt

Job Details: 02/28/2024

ER LD ON WASHER. Found the lid lock assembly is broken and is just hanging there. Ordering new lid lock kit. ; ordrd 1 205222 (Lid lock kit)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ramsey, Minnesota 55303

Matt

Job Details: 02/28/2024

"LOUD NOISE WHEN WASHER IS ON WASH AND RINSE CYCLE. Found the drive hub is stripped. I cant get the agitator off to replace the hub. This is going to need a major repair. I will need to cut off the agitator and were going to need to replace the gearcase part number W11454734, splutch part number W10721967, drive hub part number W10528947, agitator part number W10902814 and screw part number W10752187. Please schedule me 3 hours if I go back for this repair. ; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821QW98

Near Minneapolis, Minnesota 55423

Nate

Job Details: 02/28/2024

"Fridge cools great, but when the range cook top is on, it often trips the breaker for the fridge and the range. Range is 240 VAC and fridge is on 120 outlet next to it. We ran all burners and could not replicate the issue. Compressor running, nothing shuts off. Inspected under cook top and there is nothing shorting out. Ran bake and with fridge compressor running nothing tripped. ; saved tckt"

We serviced a

GE DRYER

Model GTX22GASK0WW

Near Maple Grove, Minnesota 55311

Matt

Job Details: 02/28/2024

BREAKER KEEPS TRIPPING. Found the ignitor is burnt out. Ordering new ignitor. ; ordrd 1 WE04X25996 (Igniter)

We serviced a

SCOTSMAN++ ICEMAKER++

Model DCE33A-1SSD

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 02/28/2024

Plugged it in and waited for it to make ice. After 45 minutes it had not dripped the ice. Turned it off and back on then the ice dropped. The ice was not evenly formed. I called tech line and he had me inspect the spinners. The model spinners were plugged. I cleaned the spinners and ran it again. Now its spraying water up with an even wide cone. I advised them to run it overnight and see what happens. I did not replace any parts. ; states that autho needed

We serviced a

GE DRYER

Model GTD33EASKOWW

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 02/28/2024

"Customer states the unit would not start, removed the back cover tested the switch (ok) removed the switch found the button broken need part # WE04X24719 start button. ; snapped 2 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSS23GYPFCFS

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 02/28/2024

"Customer states the water dispenser is slow, the ice production is fine.Tested the water dispenser and it took almost 45 seconds to fill a drinking glass, removed the back cover and pulled out the valves. Removed the water line after the filter and tested it took about 15 seconds to fill. Removed dispenser line at the valve and tested the water coming out of the valve and is was slow at first then picked up speed dispensing water. Please order part WR57X30890. Informed the customer I suspect the issue is in the valve assembly. ; saved tckt"

We serviced a

LG RANGE

Model LSG4513ST

Near Saint Paul, Minnesota 55104

Hyrum

Job Details: 02/28/2024

Convection fan running too slowly and the flame burning too high. Causing the back fan to warp. Need new convection fan motor.; ordrd 1 EAU62343001 (Fan motor)

We serviced a

GE RANGE

Model JB735SP5SS

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 02/28/2024

"Customer states there is a code for the power cord. Customer showed me when you shake the machine the problem goes away sometimes. Pulled the machine out and removed the back cover found the connections for the stove and the cord were tight. Ohmed out the cord and found no issues. Checked the outlet and found the voltage was all over. Suspect the issue is the outlet. Customer is going to Change the outlet. ; snapped 1 QuickPics, states that autho needed"

We serviced a

CRITERION DRYER

Model CDE41N1AW

Near Apple Valley, Minnesota 55124

Delton

Job Details: 02/28/2024

"Found that the thermal block shorted and melted the block and the plug in. I called JR and he said that it comes as a whole harness. Putting in pending autho to see if we can find another alternative. Would need new thermal block and 3 prong dry. (see pictures)In meanwhile customer had an old dryer in garage that they wanted hooked up until part could be found. I told them it would still need a new plug and customer approved estimate. To pay labor for me to move it and connect new plug. Also new duct. I did that until we can give them estimate.; used 1 CORD-3PRONGDRYER (DC3-30-6 PRONG DRYER CORD), and 1 DUCT-90 (E432 DE904 90 ELBOW) from stock"

We serviced a

LG RANGE

Model LRG4113ST/00

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 02/28/2024

"Customer states the oven is not working on bake.Removed the covers and tested the igniter, found the igniter not working correctly, the amp draw was low. Replaced with new igniter. Customer showed me the igniter was replaced a year and one day ago. Pt# 5303935066"

We serviced a

LG REFRIGERATOR

Model LFXS24663S/01

Near Saint Paul, Minnesota 55109

Phillip

Job Details: 02/28/2024

I verified the compressor has failed. I replaced the compressor and the filter. I verified no leaks and recharged the system. Advised the customer to wait 6-8 hours for it to cool.

We serviced a

AMANA DRYER

Model NGD4700YQ2

Near Coon Rapids, Minnesota 55433

Phillip

Job Details: 02/28/2024

"The dryer is loud. I found the rear rollers are bad. I replaced the rear rollers and used the rebuild kit. The dryer sounds good now.

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Big Lake, Minnesota 55309

Matt

Job Details: 02/28/2024

"Customer complaint is, WATER FLOODED OUT OF MACHINE. Customer said it was coming out the bottom and was really loud. I removed the front panel and started a spin cycle and the drain pump is loud and its leaking from the top. Washer needs a new drain pump. Installed new drain pump and tested. Washer is working great and no leaks. Washer is now fixed."

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116W01

Near Mound, Minnesota 55364

Adam

Job Details: 02/28/2024

Install control board from last Diagnosis once installed tested multiple times and working properly.

We serviced a

KENMORE WASHER

Model 110.26852500

Near Chaska, Minnesota 55318

Adam

Job Details: 02/28/2024

"Call Tennant get complaint. They said sometimes it will not agitate or spin. And I think it might be going a little bit slower. I found that on my arrival that lid latch was not working by opening. It will not shut it off, so its always stuck on. Also is getting burnt wiring smell. Removed lid lock and found the lid. Lock is bad and actually burning up. Repair is under authorized amount. Installed part tested multiple times and working properly. Call tenant back explained what I found and locked the door behind myself.

We serviced a

LG WASHER

Model WM8100HVA

Near Stillwater, Minnesota 55082

Hyrum

Job Details: 02/28/2024

Customer had accidentally placed machine into wrong setting. Instructed them on how to turn it off and turn the machine on to check that it was running fine. Complete.

We serviced a

GE WASHER

Model GTW465ASN3WW

Near Avon, Minnesota 56310

Brandon

Job Details: 02/28/2024

"Customer states the unit is making noise while in operation. Installed the parts provided, found the lower cover and belt in oil from the transmission. Cycled and tested the unit. Customer states the unit is still making the noise. Removed the ease plate and made sure that was not stripped out the wash plate is fine."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Saint Joseph, Minnesota 56374

Brandon

Job Details: 02/28/2024

"Customer states the washer is not washing like it used to.Cycled tested the unit and found it filling fine, customer states it goes through the cycles fine. Showed the customer the clean cycle on the machine and customer stated it they have never cleaned the machine since they got it. Customer has been using the normal wash function for every cycle. Customer will now start using the heavy duty option for stains and clothes that are extremely dirty."

We serviced a

SAMSUNG DRYER

Model DV419AEW/XAA

Near Elk River, Minnesota 55330

Matt

Job Details: 02/28/2024

NOT HEATING. Found the heating element was fried again. Installed new heating element under warranty and tested. Dryer is heating great and cycling between 210F and 130F. Dryer is now fixed.

We serviced a

SPEED QUEEN WASHER

Model AFN50FSP111TW01

Near Saint Paul, Minnesota 55108

Delton

Job Details: 02/28/2024

"Found that the drain pump was clogged with undergarments. Removed debris, tested and is draining and working good. I recommended to use mesh garment bag for small items to prevent this issue in the future."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Saint Paul, Minnesota 55104

Nate

Job Details: 02/28/2024

Replaced bad sump assembly. Works great now.

We serviced a

KITCHENAID REF BUILT IN++

Model KBFN502EBS02

Near Wayzata, Minnesota 55391

Adam

Job Details: 02/28/2024

Customers complaint not making ice. Found on arrival the bailing arm all the way up so it was turned off. Turned ice maker on by lowering the bailing arm. tested now unit is working properly

We serviced a

FRIGIDAIRE DRYER

Model FDG648GHS0

Near Minneapolis, Minnesota 55423

Nate

Job Details: 02/28/2024

"Leads on igniter were fused together, causing the gas valve to open with unit in standby. Also, this caused the drum to remain tumbling with door open.Repaired igniter leads, dryer is now working, heating and functioning as it should.

We serviced a

WHIRLPOOL WASHER

Model WFW9600TW01

Near Minneapolis, Minnesota 55416

Delton

Job Details: 02/28/2024

Sweater got caught in door boot and twisted door boot off and ripped it. Checked and it runs ok. Needs new door boot. Customer approved estimate. Replace door boot and washer is working good.Suggested that the more items of clothing the better to balance out the load. Washer is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PLYM2

Near Saint Paul, Minnesota 55117

Hyrum

Job Details: 02/28/2024

Customer states that its not drying at all ever and it doesnt seem to be doing a very good wash. Opened up the machine and tested for power going to the heater. Heater seem to be getting power tested through the heater and it was open. Went ahead and picked up the part from Dey. Installed new heater and tested. Everything looks good now

We serviced a

WHIRLPOOL WASHER

Model WPWASHER

Near Saint Paul, Minnesota 55105

Hyrum

Job Details: 02/28/2024

"Machine was making a kind of squeaking, rubbing noise upon arrival. Opened it up and found a little bit of melted plastic had gotten into the splutch was making a noise. Trimmed the melted plastic off and put it back together. Also noticed that the dogs were basically worn away entirely. Replace those at this time as well. Tested and now everything seems to be working great."

We serviced a

WHIRLPOOL DRYER

Model LER3624E00

Near Minneapolis, Minnesota 55423

Nate

Job Details: 02/28/2024

"Dryer heating but not drying clothes until 2 or 3 cycles. Found the dryer vent full of wet lint. Photo attached. Did a dryer vent cleaning. Also, dryer full of lint. Lint caked on vents inside dryer. Did a full dryer cleaning, also took off broken roller clips and cleaned shafts and oiled them. Installed new clips. Runs and heats great now."

We serviced a

GE MICROWAVE

Model JVM3160DF8WW

Near Minneapolis, Minnesota 55416

Nate

Job Details: 02/28/2024

Replaced bad UI. Cleaned all the grease out behind the control panel and vent cover. Works great now.

We serviced a

MIELE** DISHWASHER

Model G2470SCVI

Near Wayzata, Minnesota 55391

Adam

Job Details: 02/28/2024

Customer complaints is getting an F 11 error code. Verified complaint started a normal cycle right away. Got the F11 code. Which is a drain issue. Remove the filter. It was dirty cleaned out the filter. Also accessed the drain pump and found some junk in there. Vacuumed out cleaned inside of the unit very well. reassembled and tested now draining and sounds good. No parts needed at this time. Everythings operating correctly.

We serviced a

BEKO DISHWASHER

Model DUT36520X

Near Lakeville, Minnesota 55044

Delton

Job Details: 02/28/2024

Found that the water tower inside lock nut was loose and leaking down side into drip pan causing leak error. Doesnt seem broken- I took out dishwasher and added some sealant to make sure locknut wont get loose.Tested and no more leaks. Dishwasher is working good.

We serviced a

SPEED QUEEN DRYER

Model ADG4BRGS116TW01

Near Farmington, Minnesota 55024

Delton

Job Details: 02/28/2024

Replaced front bulk head assembly. Tested and no more grinding metal on metal. Dryer is working good.

We serviced a

LG WASHER STACKED++

Model WM3270CW

Near Minnetonka, Minnesota 55345

Adam

Job Details: 02/28/2024

"Customer is complaint is drain pump making noise. Units not draining properly and making noise. This is a stacked unit was able to slide the dryer back enough and take the front off to get to the drain pump. Unit has a drain pump quoted bluebook customer approved, installed part after it was installed tested multiple times for leaks and working properly. Unit is now draining good

We serviced a

GE DISHWASHER

Model GSD5940F00SS

Near Minneapolis, Minnesota 55405

Nate

Job Details: 02/28/2024

"Not draining. Took out filter and cleaned out debris. A tooth pick, sticker, and other stuff. Made sure dishwasher drains great now. No obstructions where drain line connects to plumbing.

We serviced a

LG DRYER

Model DLG3744S

Near Wayzata, Minnesota 55391

Adam

Job Details: 02/28/2024

Customer had a home inspection and they detected higher CO levels in the dryer area. Theyre also was a leak outside of the house right next to the dryer. I ran the dryer for 20 minutes while working on the dishwasher. All I can smell is just the heating element dryer smell. No smell of gas. couldnt find anything with a bubble solution.I am pretty sure it was just sucking in the gas leak from outside or getting a smell from that or reading. All is good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model Ffsc2323ts0

Near Otsego, Minnesota 55330

Matt

Job Details: 02/28/2024

"ICE MAKER IS NOT MAKING ICE. In diagnostics mode, ice maker passed the twist tray and ice level sensor test, but would not fill with water. I get water at the back of refrigerator were it goes into the ice room. The line is frozen on the ceiling. I tried defrosting it with my steamer, but I cant get it defrosted completely. I advised customer that they need to unplug refrigerator for at least 24 hours so it can defrost on its own."

We serviced a

GE RANGE

Model JB655SK7SS

Near Sauk Rapids, Minnesota 56379

Brandon

Job Details: 02/27/2024

Customer stated the display stops and the oven shuts off.Removed the cover and checked the voltage (ok) checked the board for damage found no noticeable damage. Customer approved new board replacement. ; ordrd 1 WB27X45466 (Oven control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Blaine, Minnesota 55449

Phillip

Job Details: 02/27/2024

Found no cooling issues and no leaks on the freezer evaporator. The evaporator had a normal frost pattern. I found the defrost bimetal is bad and the fresh food ice maker is bad. Need parts listed. The right freezer rail is broken and the upper drawer stops are missing but customer was OK with that. Fan thermostat assembly W11224591Fresh food ice maker W11658802; O-emld tckt

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Hopkins, Minnesota 55343

Nate

Job Details: 02/27/2024

Lid switch assembly on front of washer is broken. Ordered new assembly. Coming back Monday to install. ; ordrd 1 204979 (Lid switch assembly)

We serviced a

ASKO++ DISHWASHER

Model 492231/04

Near White Bear Lake, Minnesota 55110

Hyrum

Job Details: 02/27/2024

"441459 Run capacitorUpon arrival, customer had machine pulled apart in pieces and stated that they had tried to replace the rubber tube that goes from the main wash pump to the diverter assembly, but they could not get it back on. Used the customer provided part and some hose clamps to reinstall the pump motor and tube. After trying to get it to run discovered the motor has a bad run capacitor. I looked up the part number, but could not find a parts supplier for it or a price in bluebook. Please do part research so that we can get the part and contact the customer with a quote.; saved tckt"

We serviced a

KENMORE WASHER

Model 110.47561602

Near Minneapolis, Minnesota 55413

Phillip

Job Details: 02/27/2024

"The washer wont drain. I found the drain pump is faulty. Needs new pump,coming back 2/29; ordrd 1 WPW10730972 (PUMP ASSM **)"

We serviced a

KENMORE REFRIGERATOR

Model 79575043610

Near Excelsior, Minnesota 55331

Adam

Job Details: 02/27/2024

Customers complaint is leaking water out of icemaker area. Put unit in test mode. Let it fill found that its tripping out the icemaker. It looks like a gaskets kind of torn up and leaking out of that. Dana quoted for a new part but then order it so order a new part and rescheduled.; ordrng 1 AEQ73130004 (im )

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Hastings, Minnesota 55033

Delton

Job Details: 02/27/2024

"I now get errors when going into diagnostics F8 e4, f7 e1, f9 e1.I got F8E4 which is leak error which there was water in drip pan. I cleaned drip pan and started dishwasher and get F9E1 error (drain error) with no water or even before water would fill into dishwasher but then started running.I get a locked motor error (F7E1) and im not sure if this model is like Bosch that it sensing resistance of the motor to sense water level? Because this model uses flow meter for water entering dishwasher.PW: This call is far away and since its an intermittent issue problem that is making it hard for me to pinpoint the issue, do we want to keep running this call? If we go back I need motor assembly and control board based on what im seeing should take care of intermittent problem; if this is like the Bosch Motor .Please get autho if we are going to fix this.Also schedule 2 hours because it is hardwired in and have fully disconnect dishwasher to pull it out of cabinet.Motor assembly W11416362; control board W11410062; saved tckt , states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Arden Hills, Minnesota 55112

Hyrum

Job Details: 02/27/2024

"Upon arrival, the drain pump was not running and customer stated that the dish soap dispenser wouldnt open or close properly. Opened up the machine and inspected the sump. Tried to get the drain to run, but it could not get it to start. Took the drain pump off and found a small bit of plastic Caught in the pump, removed it and reinstalled the drain pump test of the machine and it seem to be working a lot better at this point. At this point I quoted the customer for the replacement of the dispenser. They declined repairs on the dispenser at this time."

We serviced a

ASKO++ DISHWASHER

Model 107323271

Near Wayzata, Minnesota 55391

Nate

Job Details: 02/27/2024

"Dishwasher flooded out onto floor and then the next day drain pump started running when they had already paused it, then they got all the water out, and then it filled again. Quoted for new water valve, and turned off water supply to dishwasher so that it wont flood before we come back. Can someone please order the valve and schedule return visit? 344039; saved tckt"

We serviced a

MAGIC CHEF DRYER

Model CYG3005AWW

Near Robbinsdale, Minnesota 55422

Phillip

Job Details: 02/27/2024

"The dryer is noisy. The blower wheel is striped and the rear rollers are bad. It needs the blower, motor and rear rollers. Rescheduled for 3/4; ordrd 2 WP37001042 (ROLLERS DRUM (2))s and 1 WP2200376 (MOTOR) and 1 56000 (BLOWER)"

We serviced a

ASKO++ WASHER

Model W4114CW

Near Minneapolis, Minnesota 55447

Nate

Job Details: 02/27/2024

"Washer sounds like a plane when it takes off. We took off back panel to inspect rear belt and bearing. Didnt see anything suspect. Then put towels in, got them soaked, then did a drain and spin. Also called Asko tech support. It needs new tub assembly with bearings pressed in, seal already in it. Drum. Part numbers are 558885 (tub assembly), drum/basket 415139, seal for front of tub 268551. Can someone see if we can get these. Not sure how much time this job requires. ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Monticello, Minnesota 55362

Matt

Job Details: 02/27/2024

"WASHER WON'T RUN. I ran washer through service mode and its not agitating or spinning, but I can hear the motor running. I tipped washer back and the gearcase has been rubbing on the floor and the guard is cut up. I removed the guard and the belt is off and wore. I reassembled and started filling with water and the gearcase touches the floor when the washer is about halfway full with water. Quoted Wil $465. to install new suspension rods, belt and guard. He needs to talk with someone and will let us know if they want to do the repair. Please schedule me 2 hours on my return trip. ; saved tckt"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Saint Michael, Minnesota 55376

Matt

Job Details: 02/27/2024

NO POWER. UI is unresponsive. I have 120V to the main board. Quoted customer $585. to install new control panel. Customer approved repairs. Ordering both the main board and control panel. Parts on order. Please schedule me 2 hours. ; ordrd 1 DD97-00590E (CONTROL - ELECTRONIC DISPLAY) and 1 DD97-00498D (Main board)

We serviced a

KENMORE WASHER STACKED++

Model 110.88732793

Near Minneapolis, Minnesota 55445

Nate

Job Details: 02/27/2024

"Needs new transmission, clutch and coupler. Giving scholarship for this. Only paying trip charge. Approved by RM. ; ordrd 1 3360629 (Gearcase) and 1 285785 (Clutch) and 1 285753A (Coupling)"

We serviced a

MAYTAG DRYER

Model MEDB955FC1

Near Saint Joseph, Minnesota 56374

Brandon

Job Details: 02/27/2024

"Customer states the dryer is tripping the breaker.Tested the dryer, disassembled checked the heater, ran with a load and tested the amp draw on the motor, checked the heater elements for breaks or grounding out found no issues. The customer says the breaker will trip and then they reset it and it will trip soon after. Informed the customer it maybe the breaker. The customer is going to have the breaker replaced. Informed the customer I could not find any issue at this time with the dryer.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA

Near Sauk Rapids, Minnesota 56379

Brandon

Job Details: 02/27/2024

"Customer stated the freezer was not cooling correctly, there was a loud fan noise. Removed the drawers and the door. Removed the back cover found the evaporator was completely iced up. Steamed off the evaporator and checked the drain. The drain is working correctly, steamed all the ice out of the fan. Informed the customer with the fans working, the ice maker should start work again in the next few days"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Andover, Minnesota 55304

Phillip

Job Details: 02/27/2024

"The fridge has been working good. Today I replaced the crisper pan, main board and left door gasket. No issues found."

We serviced a

GE DISHWASHER

Model GDT650SYVOFS

Near Blaine, Minnesota 55449

Phillip

Job Details: 02/27/2024

I installed the new dishwasher the customer had. I ran the dishwasher and its working good. I advised the customer to contact GE with any warranty issues.

We serviced a

WHIRLPOOL DRYER

Model WGD7000DW0

Near Minneapolis, Minnesota 55419

Nate

Job Details: 02/27/2024

Replaced broken belt. Cleaned and oiled rollers. Vacuumed out lint and cleaned bulkhead. Runs great now.

We serviced a

INSIGNIA DISHWASHER

Model NS-DWH2SS8

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 02/27/2024

"Customer complaint is giving a E8 code. Code was present on arrival unplugged unit re-plugged it in started. It ran it for 30 minutes. No issues. Both spray arms are working properly now .