Service History 261 - Omega Force Appliance Repair

We serviced a

SAMSUNG DISHWASHER

Model DW80K5050US/AA 03

Near Minneapolis, Minnesota 55424

Adam

Job Details: 01/10/2024

Installed new dispenser from last diagnosis. Once installed tested unit. Unit is now working properly.

We serviced a

SAMSUNG DRYER

Model DV22K6800EW/A1

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 01/10/2024

Returned with part and installed the board- had no issues with the unit staying on after new board was installed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Dayton, Minnesota 55327

Phillip

Job Details: 01/10/2024

The dishwasher does not drain and upper rack is loose. I started the drain cycle. I could hear it try and drain but no water would drain. I removed the cap on the air gap and cleared the food build up. Now the dishwasher can drain. The upper rack hangs down and is loose on the right side. One of the rack clips is broken. I used zip ties and fixed the upper rack.

We serviced a

BEKO RANGE

Model PRDF34550SS

Near Robbinsdale, Minnesota 55422

Phillip

Job Details: 01/10/2024

Today I replaced the oven temp sensor per the Beko tech line recommendation. I got the range back as far as I could. The gas line and power cord is behind the range and hits. I let preheat for 30 minutes then watched the temps. The average temp I got was around 355. I did find the knob has to be right at the 350 dot or a little back. You also have to wait the complete 30 minutes. Working great.

We serviced a

SUBZERO++ REFRIGERATOR

Model 632/02

Near Minneapolis, Minnesota 55416

Phillip

Job Details: 01/10/2024

The freezer fan was not working. Today I replaced the freezer evaporator fan motor. The new fan is working. I advised the customer to give it about 6 hours to cool down. The high temp alarm was on but that because I had both doors open. I advised the customer it will go off when it cools down.

We serviced a

FRIGIDAIRE RANGE

Model PLGF659ECA

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 01/10/2024

"Customer stated they were smelling gas and the oven was taking a long time to heat up. Tested the igniter and found it was not fully glowing also the amp draw was at 2 amps. Quoted the customer a new igniter customer approved. Installed New igniter, cycled and tested. Oven works correctly now"

We serviced a

GE DRYER

Model DBXR463GD1CC

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 01/10/2024

I replaced the duct front and lint screen. The dryer is working good.

We serviced a

ASKO++ DISHWASHER

Model 460830/02

Near Apple Valley, Minnesota 55124

Nate

Job Details: 01/10/2024

"Dishwasher will drain, then fill, then run all night. Or give an 1 error code related to possible heating element issue. Got into service mode and found that it actually had an e10, overflow error. Found water in flood pan. Dried water out, and then put back into test mode. All components work great. But then on regular cycle it would fill, drain, fill, drain. We did a factory reset so pressure sensor would recalibrate.

We serviced a

KITCHENAID WALL OVEN++

Model KOCE500ESS11

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 01/10/2024

Customer complaint is microwave light went out whole unit out found that the bulb was bad and wiring. Replaced bulb and wiring now. Things working great assembled and tested multiple times

We serviced a

FRIGIDAIRE REF BUILT IN++

Model FGRU19F6QFB

Near Woodbury, Minnesota 55129

Adam

Job Details: 01/10/2024

"Call had another company out there say it was sealed system but then had issues with them coming out again. Unit was off turned unit on let it cool for over 30 minutes while disassembled the trim unit never got a frost pattern. Removed Freon, then added access valve pressurized and could see it drop but I couldnt find it. Replaced filter dryer and heat exchanged pressurized to 175 psi held for 10 minutes no problem never dropped vacuumed got it under 275 ?m. Filled unit with proper amount of 134 a plugged unit back in reassembled everything else. Frost pattern looks good. Everything is cool assembled and reinstalled LED lights were installed LED lights and everything is working great"

We serviced a

JENN-AIR REF BUILT IN++

Model JS48PPDUDB16

Near Afton, Minnesota 55001

Ivan

Job Details: 01/10/2024

"Installed parts ordered by the office. Tested, no leaks, water dispenses okay, works great, no issues."

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Maple Grove, Minnesota 55311

Adam

Job Details: 01/10/2024

Installed part from last diagnosis tested icemaker water dispenser. Make sure it wasnt leaking assembled test again everythings working properly.

We serviced a

SAMSUNG DRYER

Model DV50K8600EV/A3

Near Saint Michael, Minnesota 55376

Matt

Job Details: 01/10/2024

"Customer complaint is, NOISY, LIGHT CHIRP NOISE. Inspected and tested. Found the left rear roller has failed now. Customer approved repair. Installed one new left rear roller and tested. Dryer sounds great. Dryer is now fixed.

We serviced a

KENMORE WASHER

Model 110. 24942301

Near Saint Paul, Minnesota 55105

Nate

Job Details: 01/10/2024

"Latch not engaging on lid. Found some loose screws for hinges. Tightened, now it engages again. Works great."

We serviced a

BEKO RANGE

Model PRGR34550SS

Near Saint Paul, Minnesota 55103

Nate

Job Details: 01/10/2024

"Taking a long time to heat. Found a worn out bake igniter. Replaced, and preheated to 360 in 10 minutes. Bakes great now."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Saint Paul, Minnesota 55102

Ivan

Job Details: 01/10/2024

"During the visit, the customer reported dirty dishes. To resolve the issue, we replaced the heating element. After testing cycles, the machine works great and heats up fast

We serviced a

KENMORE RANGE

Model 790.71312706

Near Lauderdale, Minnesota 55113

Nate

Job Details: 01/10/2024

"Taking a long time to pre heat. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great.

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Minneapolis, Minnesota 55408

Nate

Job Details: 01/10/2024

"Not heating. Found a bad bake igniter. Repaired and installed new ignitor. Unit is working great now.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 01/10/2024

The transmission was loud. Today I replaced the transmission and the belt. The board was not sensing as water was filling. I blew through the pressure hose and reset the board. I ran the auto test 2 more times and there was now no error codes. I also calibrated the washer 2 times. No more issues found today.

We serviced a

LG WASHER

Model WM3570HWA

Near Maple Grove, Minnesota 55369

Matt

Job Details: 01/10/2024

"Customer complaint is, DOOR SEAL IS LEAKING AND DRIPPING OUT THE FRONT. Customer said its really random and she sees it running down the front from the door. Inspected and tested. Found some staining on the front center below the door. Door gasket looks good and glass is a little dirty, but not bad. I filled, agitated, drained and spun washer 3 times and never saw it leak. Washer is not leaking while testing. I showed customer to keep the door glass clean were it touches the glass."

We serviced a

LG REFRIGERATOR

Model LFXC24726S/01

Near Plymouth, Minnesota 55446

Phillip

Job Details: 01/10/2024

"The issue was water is leaking down from the ice maker. I found a couple issues. When the ice maker ejects the ice, some smaller pieces of ice stay in the mold and dont get ejected. So when it fills some water can leak out because it would be over filling. I also found the end of the ice maker fill tube had calcium build up. That was causing water to spray out sideways and not flow into the cup cleanly. I removed the ice maker and cleaned out the ice maker mold. I also cleaned the end of the fill tube so theres no calcium crust. I ran an ice maker fill test twice and I found no water leaking down. It all checks good.

We serviced a

ELECTROLUX DRYER

Model EFDE317TIW0

Near Otsego, Minnesota 55374

Matt

Job Details: 01/10/2024

"Customer complaint is, MAKING A NOISE WHEN STARTING UP. Inspected and tested. Found its making a really loud vibration noise when running. The filter is not able to slide all the way down either. I disassembled dryer and found a sock in the blower wheel. Also the dryer is packed full of lint on the inside and bulkhead. Vacuumed out bulkhead and inside of dryer and reassembled. Tested and dryer sounds great. I found the vent wasnt connected to the back of the dryer also and the vent is plugged to the outside. I cleaned vent from the outside in to the dryer and redid vent behind dryer with 2 elbows. Hooked up dryer and everything is working great. Dryer is now fixed.

We serviced a

ELECTROLUX DRYER STACKED++

Model ELFE7637AW0

Near Minneapolis, Minnesota 55418

Nate

Job Details: 01/10/2024

Dryer had been making a scraping sound since day one after they brought this dryer home. Stacked dryer and very difficult to get apart due to the tight space. Took it all apart and found the back of the blower wheel was melted and scraping against the housing. The motor shaft was tipped just enough that the blower wheel wasnt flush. The bracket wasnt as tight as it should be. I installed the new bracket and made sure motor shaft was level. New blower wheel I installed is level and doesnt scrape. Ran it and its much quieter now. Made sure rollers were good which they are. Oiled and cleaned them. Pully is good. Very good. Vacuumed out dryer. Reattached seal on blower housing that was loose.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Clear Lake, Minnesota 55319

Brandon

Job Details: 01/10/2024

Tested the water lines for any other issues, found the issue in the water filter head, customer has a house water filtration system and was ok with bypass the filter head after bypassing the filter assembly the water flowed smoothly.

We serviced a

GE DISHWASHER

Model GDF460PGT3WW

Near St. Cloud, Minnesota 56303

Brandon

Job Details: 01/10/2024

"Removed old dishwasher, installed new dishwasher, customer supplied all new hoses etc to install, cycled and tested, new dishwasher operating correctly at this time"

We serviced a

LG RANGE

Model LREL6323S.FSTLLGA

Near Monticello, Minnesota 55362

Brandon

Job Details: 01/09/2024

"Cist stated the front burner not working correctly, removed the stove top found broken wire in the stop top. Ordered new part. ; ordrd 1 MEE50408702 (Burner element)"

We serviced a

DANBY REFRIGERATOR

Model SPRWC053D1SS

Near Minneapolis, Minnesota 55439

Nate

Job Details: 01/09/2024

"Top section for red wines is set to 63 and its been 52 according to customer. I took temps, its currently 54.3 on top, and they have it set lower on lower section and its 48 degrees but set to 42. They said a fan has been running louder lately. I found no restrictions or frost build up around the evaporator fan, but they said it sounds like its coming more from underneath. I checked the evaporator coils and there was minimal frost build up on coils. I lowered temps and the compressor kicked in, and I gave it 20 minutes. Only the upper half frosted over. I pulled out the fridge and attempted to take an amp draw on wires, but all said zero ohms. I attached photo of compre$$or. Please submit for sealed system work. ; O-emld tckt"

We serviced a

GE WASHER

Model PTWN8050M0WW

Near Saint Paul, Minnesota 55108

Ivan

Job Details: 01/09/2024

"During the visit, it was determined that the machine requires a new transmission brake assembly and rotor housing. Both parts have sustained damage. To resolve this issue, the following parts will be needed:She is interested in repair if find parts available . WH37X10005 Washing Machine Mechanical Housing AssemblyRotor Assembly WH37X10005WH39X10009; saved tckt"

We serviced a

KENMORE MICROWAVE

Model 363.63703600

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 01/09/2024

"The complaint is the microwave is dead. I plugged it in and verified it gets 120 volts to the main board. I get 120 volts going into the transformer but nothing out of the transformer. I ohm the display transformer and it read 0 ohms. The door latch keeps breaking and the door is hard to open. The switch bracket is worn down and should be replaced. The turn table does not spin. The turn table motor has no resistance when you try to spin the turn the table. It needs the bracket, transformer and turn table motor. I could not find the turn table motor or transformer in stock. Please look it up and contact the customer. WB06X10216 bracket Control transformer WB20X10023Turn table motor WB26X10188; snapped 1 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model GU1200XTLS2

Near Mound, Minnesota 55364

Adam

Job Details: 01/09/2024

Customer complaint is not cleaning properly or at all. Brand unit I put a glass in there with a little bit of jelly and it would never get it out. Found that it has very weak pressure. Checked over the chopper filter. Nothing there just a motor itself is bad. Will need some assembly ordered and rescheduled customer.; ordrd 1 W10782773 (Sump assembly)

We serviced a

DANBY REFRIGERATOR

Model DBC2760BLS

Near Eagan, Minnesota 55122

Nate

Job Details: 01/09/2024

"Stopped cooling. I found compressor and evaporator fan not running. Turned off power to it to remove the hi warning. That got rid of it. After 10 minutes, per Danby, temps should be dropping on right side. No drop in temp. Actually increased. Tech line said since compressor and all fans running, if it was a bad temp sensor it would give an error. Most likely needs a recharge. Please call customer with quote for sealed system work. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Saint Michael, Minnesota 55376

Matt

Job Details: 01/09/2024

"Customer complaint is, SUPER LOUD WHEN SPINNING. Inspected and tested. Washer sounds like a jet engine when spinning and is leaking water on the floor. Washer needs a new gearcase part number W11393685, new spaner nut part number W10909670, and a new slider part number W10734521. Please call in for authorization. I need 2 hours on my return trip. ; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFD

Near Plymouth, Minnesota 55446

Phillip

Job Details: 01/09/2024

The refrigerator side is not cooling well. I removed the fresh food cover and found the evaporator has a low frost pattern. The fridge is leaking refrigerant in the evaporator and heat exchanger. The evaporator and heat exchanger both need to be replaced. I quoted for the repair and will order the parts. ; ordrd 1 297217900 (Heat exchanger) and 1 297414901 (EVAP REPLACEMENT **)

We serviced a

SCOTSMAN++ ICEMAKER++

Model DE33PA - 1SSD

Near Minneapolis, Minnesota 55441

Adam

Job Details: 01/09/2024

9h floor employees break room. Icemaker is working properly. Just need a good cleaning cleaned it out. Did proper maintenance. Ran cleaner through it. Also let the receptionist know to make a note on it to wipe it out in the morning and emptied the ice.; saved tckt

We serviced a

SCOTSMAN++ ICEMAKER++

Model DE33PA - 1SSD

Near Minneapolis, Minnesota 55441

Adam

Job Details: 01/09/2024

"10th floorThis unit is working properly is making ice water is turning blue from the hard water they have, and all the calcium buildup ran the cleaner through it wiped everything down explain to receptionist put a note on there to empty the ice completely, and wipe it down; saved tckt"

We serviced a

LG REFRIGERATOR

Model LMWS27626S/02

Near Saint Paul, Minnesota 55104

Ivan

Job Details: 01/09/2024

"Installed the duct assembly supply part provided by the customer and defrosted the unit; it is currently functioning.

We serviced a

MAYTAG DRYER

Model MGDE400XW1

Near Saint Augusta, Minnesota 56301

Brandon

Job Details: 01/09/2024

"Customer said the unit was making nosie. Removed the covers and cleaned out the unit. Found a roller locked up. Quoted customer a new set of wheels, idler pulley and belt. Customer approved, installed the parts reassembled the dryer cycled and tested"

We serviced a

SAMSUNG DRYER

Model DV50F9A6GVW/A2

Near Prior Lake, Minnesota 55372

Nate

Job Details: 01/09/2024

"Just clicks. Doesnt run. Found a bad thermal cut out. Replaced cut out, and vacuumed out dryer and cleaned and oiled rollers.. I ended up climbing behind dryer and cleaning all the lint out of vent and made sure flap opens.

We serviced a

LG DRYER

Model DLE7300VE

Near Saint Michael, Minnesota 55376

Matt

Job Details: 01/09/2024

"Customer complaint is, THUDDING WHEN ITS RUNNING. Inspected and tested. I disassembled dryer and rollers and idler pulley are good. Found the drum is separating at seam were its welded and making a thumping noise when it hits the rollers. Installed new drum and tested. Dryer is now fixed."

We serviced a

KENMORE REFRIGERATOR

Model 10656243400

Near Burnsville, Minnesota 55306

Nate

Job Details: 01/09/2024

"Replaced main control. Told customer to give it 24 hours. Compressor running, evaporator has normal frost, and fans running. Baffle open to the fresh food section."

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Saint Michael, Minnesota 55376

Matt

Job Details: 01/09/2024

"Customer complaint is, LITTLE LOUDER THAN NORMAL AND SHAKES. Inspected and tested. Dryer sounds normal when I tested it. I disassembled dryer and inspected rollers, idler pulley and belt and all looks good except the idler pulley is a little sticky and isnt rolling smoothly. I cleaned up rollers and installed new idler pulley and vacuumed out bulkhead and inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

ELECTROLUX WASHER

Model EFLS527UTT0

Near Shorewood, Minnesota 55331

Adam

Job Details: 01/09/2024

"Customers complain to the unit not draining as water and unit with towels. First thing I did was try to vacuum out. The water was not able to do the back hose. Its all clogged up had to tip the unit back a little bit then manually open the door and vacuum out all the water, I lay a bunch of towels down on the floor when I doing this because a lot some water does spill out no way around it because the drain is all clogged and can vacuum it out that way. Got all the water out then was able to remove the hose from the basket itself where the filter is and found a piece of plastic in there. Removed reassembled and then tested multiple times for leaks no active leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Plymouth, Minnesota 55446

Phillip

Job Details: 01/09/2024

The ice maker had failed. Today I replaced the ice maker and ran a harvest test. The new ice maker is working as it should. I advise customer to give it at least a hour to start making ice.

We serviced a

SAMSUNG RANGE

Model NX58H9500WS/AA

Near Chanhassen, Minnesota 55317

Adam

Job Details: 01/09/2024

Customers complaint oven will not bake bun it will broil. Cook top works and fans working. Removed the cover over the igniter for the bake. Start getting voltage but nothing. Removed the igniter and is testing open(bad). Replace igniter with truck stock igniter. Tested. Reassembled. Tested again and working great.

We serviced a

WHIRLPOOL DRYER

Model LT7000XTN0

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 01/09/2024

Installed parts from last diagnosis and tested multiple times after it was done. Everything is working great.

We serviced a

GE DISHWASHER

Model GSD3360K55SS

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 01/09/2024

Installed parts from last diagnosis once installed test and multiple times still wasnt getting a really good drain. Found that the solenoid switch to switch from wash to drain wasnt lifting all the way. needed one of those switches. after everything was installed, tested multiple times and units working great.

We serviced a

LG DRYER

Model DLEX5101W

Near Rogers, Minnesota 55374

Matt

Job Details: 01/09/2024

"Customer complaint is, MAKES VERY LOUD CONSTANT NOISE WHEN RUNNING. Inspected and tested. Found the front right roller was seizing up and had a flat spot on it. Customer approved repairs. Installed 2 new front rollers and vacuumed and bulkhead and inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

SAMSUNG WASHER

Model WF328AAW/XAA

Near Wayzata, Minnesota 55391

Phillip

Job Details: 01/09/2024

The washer is not draining. I started the drain cycle and I can hear the drain pump impeller is stripped. I quoted for the new part. I replaced the drain pump. I put in 2 towels and started the washer. I let fill and start to wash. I then stopped it and started a drain and spin. The washer drains good and fast and was spinning.

We serviced a

SAMSUNG DRYER

Model DV487400EW/A2

Near Minneapolis, Minnesota 55413

Phillip

Job Details: 01/09/2024

"The dryer has power and the panel comes on it just wont tumble. I took the dryer apart and found the belt had popped off the pulley. The idler pulley fell apart and the right rear roller bearing is stuck. I quoted the customer for the repair. I replaced the idler pulley and right rear roller. The dryer sounded good and heats good.

We serviced a

KENMORE WASHER

Model LXR9245EQ1

Near Saint Paul, Minnesota 55108

Ivan

Job Details: 01/09/2024

"The machine was not draining, so I replaced the water pump, water valve, and cams. After installing the new parts, the machine cycled fine with no issues and is now working great."

We serviced a

GE RANGE

Model JGB660EP1ES

Near Maple Grove, Minnesota 55369

Matt

Job Details: 01/09/2024

"Customer complaint is, COOKTOP IS OK, OVEN DOES NOT WORK. SHUTS OFF AFTER 10 MINUTES. Customer said it randomly shuts off on its own and the buttons become unresponsive at times. I found a service bulletin for this exact problem. Moisture is getting on the board causing it to be erratic or unresponsive. They have a piece of insulation to install underneath the board. Customer approved repair. Installed new insulation strip underneath the board. Range is now fixed."

We serviced a

LG WASHER

Model WT7300CV

Near Minneapolis, Minnesota 55412

Phillip

Job Details: 01/09/2024

The complaint was the whole washer is completely dead. I unplugged the washer and remove the back cover. I put my meter leads into the black and white wires coming out of the filter board and then plug the washer back in. I got 120 V and the washer is working now. The issue is probably with the main board. I gave the customer a quote but because its working they declined the repair at this time.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Monticello, Minnesota 55362

Brandon

Job Details: 01/09/2024

"Customer was hearing a grinding sounds.Removed lower cover and checked clutch and belt (ok) removed the wash plate and found the hub was stripped out. Customer approved the repair. Performed repair, cycled and tested and there is no more grinding."

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Sauk Rapids, Minnesota 56379

Brandon

Job Details: 01/09/2024

"Customer stated there was a light stuck on. Found the green wash light on. Shut the unit off, was informed by the customer the water softener had an issue recently releasing all the scrubber beads into the water supply. Found the water turned off, removed each hose flushed each hose. Removed and cleaned each filter. Put filters back and installed the hoses. Cycled and tested the machine several times the machine now cycles and fills with water.

We serviced a

MAYTAG DRYER

Model mdg5500aww

Near Minneapolis, Minnesota 55417

Nate

Job Details: 01/09/2024

"Running and grinding and squealing. Found two seized up rollers. Replaced rollers, cleaned and oiled shafts. Vacuumed out dryer. Runs great now. Very quiet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Stillwater, Minnesota 55082

Ivan

Job Details: 01/09/2024

Install brand new icemaker tested to cycles. Fill with water no issues work great.

We serviced a

SAMSUNG RANGE

Model NX58H9500WD/AA

Near Saint Augusta, Minnesota 56301

Brandon

Job Details: 01/09/2024

"Customer was getting a gas smell when trying to use the oven, front right burner not working correctly. Cleaned the front right burner. Replaced the igniter in the oven. Cycled and tested both operating correctly at this time"

We serviced a

FISHER PAYKEL++ DRYER

Model DG7027P1US0

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 01/08/2024

The complaint is when you shut the dryer door the motor starts on its own. The does heat. Theres also a loud screeching sound when it runs. I removed the main board and inspected the back of it. I did not see anything burnt. I put the board back in and now the dryer works good. The drum does not spin when the door is shut. If I press start then it spins. The motor relay on the board was stuck. The board will need to be replaced. I tried to isolate the noise but I could not. I think its either from the motor or the idler. It sounds more like an idler drag sound than a motor. I was unable to get parts to pull up. Please look up the main board control and the idler and give the customer an estimate. ; saved tckt

We serviced a

LG DRYER

Model DLE7100W

Near Minneapolis, Minnesota 55412

Phillip

Job Details: 01/08/2024

"The customer complaint is the dryer starts but does not tumble. I tried the dryer and the motor hums when it tries to tumble. I tried to spin the drum by hand but it wont spin. I took the dryer front off and removed the drum. I found the dryer drum has a crack in it and a pair of underwear was stuck in the drum. That was bound up around the left rear roller. I got it spin but the drum has a crack. I advised the customer to not use it. It will need the drum, the belt and rollers supports. ; ordrng 1 4400EL2001F (Belt) and 1 3045EL1002P (Drum) and 2 AGM75510755 (Drum roller support)s"

We serviced a

BEKO REFRIGERATOR

Model BFFD362288

Near Minneapolis, Minnesota 55410

Nate

Job Details: 01/08/2024

"Wrong part sent. Need to get correct part sent. They leave Wednesday at noon. Hope to be able to overnight it and be back before then. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Elk River, Minnesota 55330

Matt

Job Details: 01/08/2024

"Customer complaint is, WONT START THE LIGHTS ARE ON.. SHE DOES NOT THINK THE DOOR IS LATCHING. Inspected and tested. Found the door strike is bent down preventing the door from shutting and latching. I bent it up and now its working, but its still bent and not lining up quite right. I called and texted Wil for authorization, but havent heard back if he wants me to order the new door strike. Wil texted me to order the part and go ahead with the repair. Installed new door latch strike and tested. Dishwasher is working great. Dishwasher is now fixed. Please bill customer. ; saved tckt"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC30KB3

Near Chaska, Minnesota 55318

Adam

Job Details: 01/08/2024

Customer complaint is not making ice. Last visit I cycled the icemaker never got water and turned on the water valve and got water this time it never went through harvest still had the same ice/water from when I test ran it last time. Unit just wont cycle through. Will need new icemaker ordered and rescheduled customer.; used 1 5303918493 (I/M ASSY) from stock

We serviced a

GE REFRIGERATOR

Model 1

Near Saint Paul, Minnesota 55104

Ivan

Job Details: 01/08/2024

"The system is not cooling adequately; the compressor runs intermittently and produces heavy noises. Error codes 304 and 300 have been identified. A complete replacement of the compressor and seal is necessary.Please provide a quote for customer if will like to move forward with repair . List of errors related to the sealed system:0300 (300-399) 0301: N/A (Not Applicable)0302: N/A0303: Freezer temperature exceeds > 55?F.0304: Fresh Food temperature exceeds > 25?F.0305: N/A0306: N/A0307: N/ATo address the cooling issue, it is imperative to install a new compressor and seal. If you require any further information or clarification, please feel free to ask.; saved tckt"

We serviced a

GE REFRIGERATOR

Model GFSS6KKYASS

Near Osseo, Minnesota 55311

Matt

Job Details: 01/08/2024

"Customer complaint is, FREEZING ON THE BOTTOM, THE BACK IS COVERED IN ICE. Inspected and tested. Customer had refrigerator unplugged and defrosted when I got here. I tried removing the FF evaporator cover and its still frozen behind and the foam broke taking it apart. The defrost drain is plugged. I defrosted evaporator and cleaned out drain and installed new drain kit. Tested and the heater is not coming on. The bimetal has failed. The bimetal is NLA part number WR02X12592. Can someone find this bimetal and reschedule the customer please. I did not install the evaporator cover yet, just in case we cant find the bimetal. ; saved tckt"

We serviced a

VENTAHOOD VENT HOOD

Model K250HSS2

Near Minneapolis, Minnesota 55418

Ivan

Job Details: 01/08/2024

"The vent is working fine, but the customer has reported that the switch is no longer functioning. Upon inspection, I observed that the switch is mechanically inoperative. Kindly provide a quote for the necessary parts to facilitate the repair. Thank you.; saved tckt"

We serviced a

GE RANGE

Model JGB735DP1BB

Near South Haven, Minnesota 55382

Brandon

Job Details: 01/08/2024

"Customer stated the door was sprung. Found both hinges are bent. Will need new hinges for both sides. could not get the door on to check the door to see if that was bent. ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSS22SGRESS

Near Minneapolis, Minnesota 55428

Phillip

Job Details: 01/08/2024

Both sides not cooling well but cooling some. I found the fridge display lights are out and the dispenser lights are flashing. The evaporator fan is trying to start but cant. The board has failed. I went to Sundberg and got the main board. I came back and replaced the main board. Its now working great. I advised the customer to give it the rest of the day to cool down.

We serviced a

KENMORE WASHER

Model 110.20922990

Near Minneapolis, Minnesota 55438

Adam

Job Details: 01/08/2024

Installed parts from last diagnosis. Once the transmission and agitator was installed tested on every cycle made sure its spun and drain. Good. Also agitated properly. Everything is working great again. Customer is happy with the way It works. also clean the entire outside of the unit for the customer making sure theres no grease on anything and lent or any kind of dirt.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Otsego, Minnesota 55362

Matt

Job Details: 01/08/2024

"Customer complaint is, LEAK FROM THE FILTER IS GOING DOWN TO THE FREEZER. Inspected and tested. Found its leaking from a crack in the water reservoir tubing. Customer needs to unplug refrigerator and defrost the freezer after we repair the water leak because theres ice buildup in the freezer causing the drawer to not open and close right. I also advised customer to turn the water off to the refrigerator until we do the repair because its leaking when you use the dispenser or when the ice maker cycles. Installed new water reservoir tank and tested. No more leaks.

We serviced a

GE MICROWAVE

Model JVM1650SB004

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 01/08/2024

"Install new magnetron from last diagnosis. Once it was installed, tested before reassembling. It was working properly reassembled unit and then reinstalled. Once it was reinstalled, tested again multiple times make sure it was heating and working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS3

Near Minneapolis, Minnesota 55407

Nate

Job Details: 01/08/2024

"Hasnt been heating. Heater ohms good. Main pcb wasnt sending voltage to heater. Replaced main pcb. But it still did not heat. I pulled the dishwasher out and checked the heating element and it actually is internally broken. I tested the heating element and it was OL. Ordered heater, installed heater and installed main pcb. No amp draw before on heater. Now 7 amps per spec when heater comes on.

We serviced a

SAMSUNG RANGE

Model NE58R4321SS1SS/AA

Near Sartell, Minnesota 56377

Brandon

Job Details: 01/08/2024

Customer said the breaker was tripping when the oven was running. Turned oven on preheat and removed the back covers. The unit preheated with no issues turned on the burner and had the breaker trip at 38 amps. Turned oven to 45O unit preheated and had no issues. Turned on a few breakers and the breaker did not trip. The suspected issue is the breaker. The customer will change the breaker himself if the breaker does not fix the issue the customer will call back

We serviced a

GE DRYER

Model GFDN120GD1WW

Near Plymouth, Minnesota 55446

Phillip

Job Details: 01/08/2024

"The customer said the dryer heats but takes long time to dry. I took a heat test and the dryer heated up to 245 degrees and it took a real long time. I used my tester and tested the air flow, the air flow is poor. I pulled the dryer out and removed the dryer duct. I then ran the heat test again. Now it heated to 205 and it got there quickly. It then turned off and the heat dropped quickly. The air flow out the dryer is good and the connecting duct is not plugged. I advised the customer to have the dryer duct cleaned ASAP."

We serviced a

MAYTAG WASHER STACKED++

Model MHW5630HW0

Near Minneapolis, Minnesota 55406

Nate

Job Details: 01/08/2024

Replaced bad pressure sensor. Ended up not needing new main pcb. Runs great now. Ran it through a drain and spin and ran awesome.

We serviced a

GE WALL OVEN++

Model PT956SR1SS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 01/08/2024

Installed part from last diagnosis was able to do without having to pull the oven out of the wall. Was able to do inside the cavity of the oven itself installed part tested its working properly

We serviced a

ASKO++ DISHWASHER

Model 492570/04

Near Minneapolis, Minnesota 55413

Nate

Job Details: 01/08/2024

Replaced bad water valve. Now it doesnt rumble when it fills. Fills great and circulates great.

We serviced a

ELECTROLUX DRYER STACKED++

Model EFDE317TIW1

Near Mendota Heights, Minnesota 55120

Ivan

Job Details: 01/08/2024

Installed new U/I and control board tested cycles no issues works great.

We serviced a

WHIRLPOOL DRYER

Model LGR7646EQ0

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 01/08/2024

"Customer service complaint is unit not heating. Looked through little window to watch igniter to see if it would blow and start. Unit with tumble but igniter would never engage. remove the back of the unit tested some of the thermostats and found a bad thermostat. Replaced thermostat, tested unit and working properly reinstalled everything tested again working great vent is too high up to check airflow properly. It is blowing the window open and it looks like its blowing decent temps are getting to 110 which is normal for gas dryer. Explained customer if it seems like things are taking longer to dry or anything and usual please get dryer vents clean.

We serviced a

GE DRYER

Model GFDS140GD0WW

Near Maple Grove, Minnesota 55311

Matt

Job Details: 01/08/2024

"Customer complaint is, SQUEAKING BUT STILL DRYING AS NORMAL. Inspected and tested. Found the front bearing and glides are wore out and the bottom felt is ripping. Needs a new front bearing assembly and bottom felt seal. Installed new front bearing assembly and bottom felt seal. Tested and dryer sounds great. Dryer is now fixed."

We serviced a

GE RANGE

Model n/a

Near Maple Grove, Minnesota 55311

Matt

Job Details: 01/08/2024

"Customer complaint is, LF BURNER STOPPED WORKING. Inspected and tested. Found the front left burner was dirty. Cleaned up burner and tested. Burner is working great. Range is now fixed."

We serviced a

FRIGIDAIRE RANGE

Model RG-533

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 01/08/2024

The bake element is not working. The customer removed the bake element and found on of the terminals was bad. I installed new terminals on the wires and installed the new bake element they had purchased. The bake is now working.

We serviced a

GE DISHWASHER

Model GDF630PSM5SS

Near Maple Grove, Minnesota 55369

Matt

Job Details: 01/08/2024

"Customer complaint is, FAILURE TO DRAIN CODE. Inspected and tested. Found the drain pump has failed. Also the drain hose has a black rubber extension. Customer approved repairs. Installed new drain pump and drain hose extension. Tested and dishwasher is draining great. Dishwasher is now fixed.

We serviced a

MAYTAG DRYER

Model MGDB750YW0

Near Minneapolis, Minnesota 55418

Ivan

Job Details: 01/08/2024

"During the visit, I discovered that the machine was not functioning due to a damaged belt and idler pulley. After replacing these components and conducting test cycles, the machine started to work perfectly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/AA

Near Saint Paul, Minnesota 55103

Ivan

Job Details: 01/08/2024

"The issue was that the main heat was not turning on due to a loose connector. I resecured and verified the connection, and now there are no issues."

We serviced a

KENMORE DRYER

Model 110.94832201

Near Becker, Minnesota 55308

Brandon

Job Details: 01/08/2024

Customer states the dryer is taking several time to dry clothes. Disassembled and cleaned found unit full of lint. Oiled the rollers and idler pulley, put back together, and ran- tested the vent and the unit is venting well.

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW5620HW2

Near Minneapolis, Minnesota 55411

Nate

Job Details: 01/08/2024

"Not draining. Found the filter full of junk: cleaned it all out, drains great now: showed customer how to clean filter. Put it on a drain and spin and it spins and drains awesome."

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW8410SW02

Near Excelsior, Minnesota 55331

Adam

Job Details: 01/05/2024

Customers complaint not washing giving a f01 and didnt drain. Also leaking out front On arrival no f01 code. Found a slow drain durning test mode cleaned out the filter. Now draining properly. Checked error f01 and f21. Cleared codes then started unit and got f01 and wouldnt started unplugged and did hard reset and now working. Went through all cycles no issue now. Its leaking out the front. It has a small tear. Will need main board for f01 code and door boot for F21Boot WPW10111435Board WPW10679602; saved tckt

We serviced a

GE DISHWASHER

Model GSD3360K55SS

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 01/05/2024

"Customer complaint is unit will start just fine but will get stuck and timer will not move. Verified complaint started cycle and the timer gets stuck and will not move. You can hear the gears trying, but nothings happening will need new timer. Attached is a bluebook for new timer.; saved tckt"

We serviced a

LG DISHWASHER

Model LDFN4542S

Near Plymouth, Minnesota 55442

Phillip

Job Details: 01/05/2024

"The issue is the dishwasher will randomly stop during cycles. It will shut off in different ways. Sometimes it will shut off and the display will be on and sometimes its off. Sometimes it has water in it and sometimes it drains then shuts off. Sometimes it will run for a short time and then shut off and play the tune that it finished. It never shows fault codes. I checked diagnostics and there are no fault codes. A couple times when I was running test the buttons on the panel stopped responding. I did find a service pointer related to a no power issue. In the pointer they describe several power off issues it can have. The 3 parts related to the pointer it will need are listed below. Please have those parts ordered. The wash motor was sent but not used. Control panel AGL75172632Door lock AGM76209501Main pcb AGM76429503; snapped 2 QuickPics, states that autho needed"

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Buffalo, Minnesota 55313

Matt

Job Details: 01/05/2024

"Customer complaint is, NOT WORKING. Inspected and tested. Found a F8E1 error which is a no fill/long fill error. Put washer into test mode and everything worked perfectly accept the cold water was just trickling in. I removed cold water hose and the filter is plugged solid and I couldnt get it out without breaking it. I removed the filter and hooked water back up and ran washer through a rinse and spin and it worked perfectly. Also washer has old black rubber hoses. Washer needs a new water valve part number W11210463 and fill hoses. Installed new water valve and fill hoses. Tested and washer is working great. Washer is now fixed. Please bill customer. ; used 1 HOSE5 (6FT-SSFH-2 WASHER HOSE) from stock, states that autho needed"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Eagan, Minnesota 55123

Nate

Job Details: 01/05/2024

"Starts and then gives PC error. I replaced both the diverter motor assembly, the main PCB and also fixed a small leak underneath and dried it out around the float assembly. Still giving error and 7c error. Did tech support with RJ, we need to get authorization for two parts. dd39-00013t and dd39-00013t. DW can you check for authorization?; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS3

Near Minneapolis, Minnesota 55407

Nate

Job Details: 01/05/2024

Not cleaning great. Found that the main pcb is not sending voltage to the heater. Quoted for heater. Also leaked recently but I couldnt find a leak. 8 years old. Coming back Monday to install new board. ; ordrd 1 W10909703 (Control board)

We serviced a

SAMSUNG REFRIGERATOR

Model RFG2388AARS/XAA

Near New Brighton, Minnesota 55112

Phillip

Job Details: 01/05/2024

The complaint is water drips continuously from the water dispenser tube and water and ice builds up under the crisper drawers. I found water is leaking from the fresh food defrost drain. He water valves is not seating all the way tight so water is able to leak through. The refrigerator needs a water valve and the drain kit. I quoted the customer for the repair and I will order the parts. The drain kit is coming from Dey and the water valve is coming from Sundberg. The customer wanted the 15th. ; ordrd 1 DA97-07695A (I/M VALVE - DOUBLE COIL) and 1 DA82-01415A (DRAIN KIT)

We serviced a

KENMORE RANGE

Model 790.97503000

Near Blaine, Minnesota 55449

Phillip

Job Details: 01/05/2024

"The lower oven takes more than 35 minutes to preheat. Once it preheats it will bake just fine. I tested and verified the bake and broil elements are good. I found the convection element is bad. The convection element comes on during preheat to help heat the oven faster. It needs the convection element. I can find the picture of it on the parts diagram but the number wont come up. I typed the number 161 and selected diagram but it would not pull it up. I searched the word element, convection, heater and it would still not pull the heater up. Please try and find the heating element and contact the customer with a quote. The customer paid the $79 second appliance charge. ; snapped 2 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FFLB3900UW1

Near Minneapolis, Minnesota 55406

Ivan

Job Details: 01/05/2024

"The machine is experiencing intermittent issues with multiple error codes: E52, E53, and E54. These errors are related to both the main board and the motor. Additionally, there is an observed noise emanating from the motor unit during the spring test. Currently, the machine can operate, but it struggles with heavy loads. I attempted to resolve the problem by resetting the unit, allowing it to function temporarily. However, the intermittent issues persist.PARTS NEEDED FOR REPAIR : Electronic Control Board: 137469101Drive Motor: 137326000; saved tckt"

We serviced a

GE RANGE

Model JB640SR5SS

Near Maple Grove, Minnesota 55369

Matt

Job Details: 01/05/2024

"Customer complaint is, 2 BURNERS WONT TURN OFF AT FIRST, TOP OF CONVECTION IS COMING OFF. Inspected and tested. The burner on light is on all the time. I turned on all the burners and they came on. The front left burner I cant get to shut off and had to unplug range. The front left burner switch has failed. Also one of the other switches has failed and thats why the light is staying on. Im ordering all 4 burner switches. Also the coating on the left burners is discolored. Can you see if the cooktop is covered part number WB62T10621 and reschedule with the customer. The burner switches are ordered. ; ordrd 2 WB24T10145 (Burner switches)s and 1 WB24T10146 (Burner switch) and 1 WB24T10058 (Burner switch)"

We serviced a

SAMSUNG WASHER

Model WF210ANW XAA

Near Shakopee, Minnesota 55379

Adam

Job Details: 01/05/2024

Unit is not draining checked filter that is all cleared. The propeller itself is damaged. Removed drain pump to see if I could get a LG drain pump that would fit does not fit. Will need Samsung drain pump.; saved tckt

We serviced a

BOSCH REFRIGERATOR

Model B26FT50SNS/01

Near Plymouth, Minnesota 55446

Nate

Job Details: 01/05/2024

"Please find the part number for the main pcb, because pcb isnt sending voltage to heater in freezer on left side. Can not find the part number. Can someone please find that main pcb thats on the back of the fridge and call customer to let them know what board would cost? I told them no labor. Only cost of board (bb). I steamed off evaporated so it can cool again. Also, see attached note. We will need to send appointment and 2 hour window to his son, number is attached. ; saved tckt , states that autho needed"

We serviced a

GE RANGE

Model JGB660EP1ES

Near Maple Grove, Minnesota 55369

Matt

Job Details: 01/05/2024

"Customer complaint is, COOKTOP IS OK, OVEN DOES NOT WORK. SHUTS OFF AFTER 10 MINUTES. Customer said it randomly shuts off on its own and the buttons become unresponsive at times. I found a service bulletin for this exact problem. Moisture is getting on the board causing it to be erratic or unresponsive. They have a piece of insulation to install underneath the board. Quoted customer $287. to install insulation. Customer approved repair. Part on order. ; ordrng 1 WB35X46208 (Insulation)"

We serviced a

LG REFRIGERATOR

Model LRSXC2306S/00

Near Roseville, Minnesota 55113

Ivan

Job Details: 01/05/2024

"The customer complained that the ice maker was not producing enough ice. During my visit, I observed that the water pressure for the dispenser was notably weak. I conducted a test on the main water supply, confirming that the water pressure was indeed good and strong. After reconnecting everything, the water dispenser now has satisfactory pressure.However, the customer insisted on replacing the water valve, expressing a desire to avoid potential issues in the future. She approved the estimate, so please proceed to order the necessary part. The part number for the water valve is AJU75632518.; saved tckt"