No heat and dryer down not turn off on its own. Failed thermal and timer. Quote texted to the owner. ; schdld next appmnt for 6/18 FRI !

The inner door glass is broken. I preordered the part to have . I should get the part by Thursday. Please find out from warranty if the glass is covered. ; ordrd 1 316088600 (Glass)

"Washer wasnt going into drain or spin. Found a bad latch. Replaced, ran through test mode, ran great. Checked for fault codes before I got here. Only code was that water was too hot, and an unbalanced load."

"It running. Bent door hinges. Replaced hinges, runs great now."

The machine will fill and drain but the main motor never does anything. The lid also never locked.