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Service History 419

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed March 5, 2026 to March 6, 2026

Whirlpool RefrigeratorMar 5, 2026Minneapolis, MNTechnician: Dakota

Model WRF560SEYM02

Customer reported ice buildup in freezer. Found defrost drain clogged causing water to freeze in freezer compartment. Cleared drain and condenser. Defrost system draining properly now.

“Dakota was great. Explained everything very clearly and gave us some good maintenance tips.”

Chad S.
Frigidaire RefrigeratorMar 5, 2026Elk River, MNTechnician: Adam

Model PRFS2883AF

Installed new door that was on site and verified operation.

Electrolux WasherMar 6, 2026Otsego, MN

Model EFLS627UTT2

Replaced latch and removed broken piece from assembly and ran test cycle confirming proper operation.

“Fast and professional service. Fixed the problem with our washer quickly.”

Lanette W.
Whirlpool DryerMar 6, 2026Stillwater, MNTechnician: Lucas

Model WED8127LC1

Found heating element burned out so replaced element and verified dryer heating properly.

Frigidaire WasherLaundry centerMar 6, 2026Saint Paul, MNTechnician: Dakota

Model FLCE7522AW4

Customer reported washer not filling with hot water and verified service bulletin explaining this behavior and confirmed machine operating as designed.

“Prompt helpful thorough”

James F.
Whirlpool DryerMar 6, 2026Saint Paul, MNTechnician: Dakota

Model WED94HEXW0

Customer reported dryer noise and long dry times and found lint buildup in blower housing so cleaned housing and verified proper heat cycling and recommended vent inspection.

Frigidaire RefrigeratorMar 6, 2026Maple Grove, MNTechnician: Nick

Model PRFC2383AF

Customer reported refrigerator not making ice or dispensing water and found water filter missing so reinstalled filter and verified ice maker and dispenser operation.

“Nick was very knowledgeable, professional, pleasant and respectful! I highly recommend his services!”

Karen K.
Scotsman Ice MakerMar 6, 2026Andover, MNTechnician: Adam

Model SCCP50MA

Installed new hinge from previous diagnosis and verified door opens and closes properly.

“Adam was a great technician. He fixed my appliances fast and they now work great. He is very professional and courteous. I'd use his services again.”

Kenneth K.
Frigidaire RangeMar 6, 2026Princeton, MNTechnician: James

Model PCFG3080AFE

Customer had burner cap misaligned and corrected cap position and verified burner operation and recommended running self clean cycle to eliminate odor.

“We were very pleased with our service technician. However, after doing the recommended break in period with our oven ( several times) it still has a horrible odor! Which is the manufacturer’s issue not his.”

Jennifer T.
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