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Service History 371

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed December 17, 2025 to December 18, 2025

Frigidaire RefrigeratorDec 17, 2025Cottage Grove, MNTechnician: Michael

Model GRMC2273CF03

Found customer using incorrect water filter; advised correct filter part number to resolve replacement-light issue.

“Listened, explained. Helpful”

Krystal Benson R.
GE RangeDec 17, 2025Cottage Grove, MNTechnician: Eric

Model JGB660EEJ5ES

Replaced damaged burner components and verified all burners working normally with no leaks.

Frigidaire RefrigeratorDec 17, 2025Lakeville, MNTechnician: Delton

Model PRMC2285AF

Icemaker cycled and filled properly on arrival; noted possible valve stick causing previous freeze-up; customer to monitor.

“Omega’s communication was top notch h! Delton was professional, thorough, and worked to solve our issue! Very open and honest pricing too!”

Renae P.
Bosch Wall OvenDec 17, 2025Stillwater, MNTechnician: Lucas

Model HBL8650UC/11

Installed board and upper sensor; oven holding 350? steadily and operating properly.

“Polite, knowledgeable and prompt”

Linda C.
LG DryerDec 17, 2025Victoria, MNTechnician: Kinnon

Model DLGX5501V.ASSEEUS

Replaced door assembly and lock; all functions test good.

“Repair completed ahead of schedule, friendly and professional. Thank you”

Julie S.
Frigidaire RefrigeratorDec 18, 2025Cottage Grove, MNTechnician: Hyrum

Model GRQC2255BF

Customer reported frost then cooling return; likely door left open; evaporator temps and frost pattern normal; unit operating properly.

Thermador RangeDec 18, 2025River Falls, WITechnician: Hyrum

Model PRG364GDUS

Corrected crooked burner caps causing uneven flame; adjusted and instructed customer; unit working properly.

“Knowledgeable and experienced”

Keith W.
Frigidaire RefrigeratorDec 18, 2025Elko New Market, MNTechnician: Delton

Model GRSS2652AFA

Cleared frozen ice maker fill line using service bulletin procedure, verified heater voltage and resistance, defrosted line, installed gasket and tape, tested ice maker cycle and fill, advised customer to allow up to 24 hours for ice production.

“Very good service and thorough explanation of the issue and continued care. A+ technician”

Matthew N.
GE DishwasherDec 18, 2025Brooklyn Park, MNTechnician: Mark

Model GDT560PYR3FS

Cleared plugged turbidity sensor causing continuous drain pump operation, reinstalled sensor, tested normal wash cycle and verified proper operation.

“Prompt service. Task quickly accomplished.”

Sally O.
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