Service History 318 - Omega Force Appliance Repair

We serviced a

KENMORE DISHWASHER

Model 665.13153K701

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 04/07/2023

Install new dispenser from last diagnosis. Tested for leaks afterward then reassembled unit.

We serviced a

SAMSUNG DRYER STACKED++

Model DV22K6800EW

Near Minneapolis, Minnesota 55403

Nate

Job Details: 04/07/2023

"Not heating. Took dryer apart. It stopped heating after they were blowing lint through the dryer ducts in the wall, towards the dryer. Found a resettable high limit thermal cutout. Reset the cutout. Cleaned some lint out. Runs and heats great now.

We serviced a

BEKO++ WASHER

Model BWM7200X

Near Bloomington, Minnesota 55425

Delton

Job Details: 04/07/2023

"The water pipes bang when washer turns on/off water valve. I informed that she would need water hammer device (water actuator) that attached inline with hot and cold. Also customer said would make rattling sounds. Washer was not balanced, balanced washer and rattling noise stopped. Washer itself is working good."

We serviced a

GE MICROWAVE

Model DVM7195SK3SS

Near Osseo, Minnesota 55311

Adam

Job Details: 04/07/2023

Unit not heating. Unplugged unit then started testing switches and thermostats. Everything is testing good plugged unit back in and its working great tested multiple times and working properly.

We serviced a

GE REFRIGERATOR

Model GSH25JSCBSS

Near Maple Grove, Minnesota 55311

Matt

Job Details: 04/07/2023

"Customer complaint is, Unit is not cooling. Customer said the FF side was basically room temperature and the freezer was a little cold, but stuff was thawing. Customer said it started cooling today. Inspected and tested. FF compartment is 40F and freezer was 4F. Compressor and fans are running. I removed the evaporator cover and theres only frost on about 40 percent. The sealed system/compressor is failing.

We serviced a

SAMSUNG DRYER

Model DV42H5200GW/A303

Near Maple Grove, Minnesota 55369

Matt

Job Details: 04/07/2023

"Customer complaint is, NOISEY WHEN RUNS. Inspected and tested. Found the rear rollers are seizing up and the belt is cracked. Installed 4 new rollers, belt and vacuumed out inside of dryer. Reassembled and tested. Dryer sounds great. Dryer is now fixed.

We serviced a

BEKO++ DISHWASHER

Model DUT36522X

Near Lakeville, Minnesota 55044

Delton

Job Details: 04/07/2023

"Found that water guide on left side was loose and the nut on the inside of dishwasher was loose so when it would fill the dishwasher would leak down side into drip pan and give leak error. Not sure how it came loose but tightened inside nut and added sealant. Tested and no leaks. Dishwasher is working good, no leaks."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2032TE1

Near Sartell, Minnesota 56377

Seth

Job Details: 04/07/2023

I swapped the adaptive defrost board and tested it. The fridge is now fixed.

We serviced a

GE DRYER

Model GTD33EASK0WW

Near St. Cloud, Minnesota 56303

Seth

Job Details: 04/07/2023

Noisy when it tumbles. Failed rear bearing.

We serviced a

MAYTAG REFRIGERATOR

Model NOT AVAILABLE

Near Saint Augusta, Minnesota 56301

Seth

Job Details: 04/07/2023

"Customer heard arcing then compressor wouldnt start. The run relay had failed. I replaced it with a hard start kit. The fridge started and began cooling instantly.

We serviced a

WHIRLPOOL RANGE

Model JB645RK4SS

Near Cold Spring, Minnesota 56320

Seth

Job Details: 04/07/2023

I swapped the range cord and tested the range. It is working great.

We serviced a

GE RANGE

Model JB705ST2SS

Near Cold Spring, Minnesota 56320

Seth

Job Details: 04/07/2023

"Customer complains the lights in clockwork, but it doesnt heat on the cooktop or oven. Upon arrival in inspection, I found a loose wire on the power block. Tightened and tested. It worked as designed."

We serviced a

KENMORE REFRIGERATOR

Model 795.73132.411

Near St. Cloud, Minnesota 56301

Seth

Job Details: 04/07/2023

No Cool. LG linear inverter compressor manufacturer defect.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD3

Near Plymouth, Minnesota 55441

Nate

Job Details: 04/06/2023

"The casing on the door itself is broken. Needs a new door and flap that attaches to it. Also needs some new door shelves. And one new shelf for lower right side in fridge. See pictures please. 38 in fresh food and zero in freezer. 242011501, 242011701, 807460153, 242036304, 807460179, 242071401, 242071301, 242079901, 241779401, 241779802, 5304508854, and 5304508025. ; O-emld tckt"

We serviced a

GE REFRIGERATOR

Model GTS18DCPMRWW

Near Monticello, Minnesota 55362

Seth

Job Details: 04/06/2023

"Not cooling and hot door frame. The sealed system has a leak, it had a bad frost pattern. Temps were 12-17 in the freezer. The compressor overheated while I was testing the refrigeration. The freezer door seal is discolored from the 145 deg frame. The compressor was obnoxiously loud it would need door seal, leak fixed, and compressor.; saved tckt"

We serviced a

BOSCH DISHWASHER

Model SHE68TL5UC/03

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 04/06/2023

Giving the E15 code. Pulled unit out and had some water where the float is put unit in test mode and let it run found the water is leaking very lightly from the sump seal. And then dripping. ; ordrd 1 00752078

We serviced a

LG REFRIGERATOR

Model LMXS27626S/01

Near Belle Plaine, Minnesota 56011

Adam

Job Details: 04/06/2023

"Unit stop cooling. Customer said it just all of sudden stopped. Pulled fridge out on protective mat. The compressor is running but nothing is hot back there or cold. Compressor has failed. Compressors has failed for sure. Quoted customer are standard labor/sealed system cost. They will call LG and get the authorization number for us and let us know once they have it and we can head back out to do the repair. ; snapped 1 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Minneapolis, Minnesota 55420

Delton

Job Details: 04/06/2023

Customer said that it leaked all over floor but as im here and ran a cycle there is no leaks. Only thing i see is that there is a service bulletin on service matters for this model for leaking of the tub lid that they redesigned the fabric softner section to prevent leaks. Ordering new tub ring and rescheduling.; ordrd 1 W11590590 (Tub ring)

We serviced a

GE DISHWASHER

Model GDF550PMR0ES

Near Victoria, Minnesota 55386

Adam

Job Details: 04/06/2023

Middle spray arm falls down. Found the conduit for the spray arm clip has broken. Needs a new one. LVM Quoted for Hale property manager for approval. Tenant said Tuesday would work for our return time. ; ordrng 1 WD22X10094 (Middle spray conduit)

We serviced a

LG REFRIGERATOR

Model LFCS22520S/01

Near Minneapolis, Minnesota 55419

Delton

Job Details: 04/06/2023

Has standard LG compressor failure. 55 degrees in freezer and fridge. No frost pattern and compressor is drawing .75 amps.Are we doing sealed systems repairs for AHS? ; saved tckt

We serviced a

AMANA RANGE

Model ARG7600WW

Near Forest Lake, Minnesota 55025

Nate

Job Details: 04/06/2023

"Need spark module, two ignitors forCook top and the wire harness for the control knobs. DW can you please order these for me?; schdld next appmnt for 4/11 TUE !, states that autho needed"

We serviced a

VENTAHOOD VENT HOOD

Model B100MSC

Near Osseo, Minnesota 55369

Matt

Job Details: 04/06/2023

"Customer complaint is, NO LIGHTS OR FANS. Inspected and tested. Customer said the lights went out a couple years ago and now the fan isnt working. Inspected and tested. Found the plug had come out of the wall in the cabinet above it. I plugged it back in and now the fan is working and the left light, but the right light socket is melted and one of the wires is completely disconnected. Needs a new light socket. Dana can you find the right hand light socket and give the customer a quote on replacing it. I did find a light socket just by googling it, but I have no idea if its the right one. Part number P1104? ; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model NOTAVAILABLE

Near Rosemount, Minnesota 55068

Delton

Job Details: 04/06/2023

"Found that the motor pulley broke and then belt broke. Replaced motor pulley and replaced rollers, belt, belt pulley with dryer repair kit. Tested and dryer is tumbling, heating and working good.

We serviced a

LG DRYER

Model DLE5977W

Near Osseo, Minnesota 55311

Adam

Job Details: 04/06/2023

Customers complaint not drying well and making some noise. First checked air flow which was great 20mph outside. Then checked temps was getting up to 170 on normal setting which is medium heat. Which is good. Disassembled unit. Found the back rollers were bad. Oiled up the other rollers and cleaned out lint. Reassembled unit and tested.

We serviced a

BEKO++ REFRIGERATOR

Model BFBF3018SSIML

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/06/2023

"36 in fresh food and -1 in freezer. Icemaker water dispenser was full of solid ice. Solid smooth ice on top of the icemaker too. Water coming into the freezer. Customer has a reverse osmosis system under the sink, for water to the fridge. I steamed out the full tube and replaced Icemaker. Confirmed dispenser to Icemaker is getting 120vac to the fill tube heater, and heater ohms out good. Told customer that they can try turning water filter system back on, but if it has issue in future, they will need to turn off fridge and leave freezer door open for 24 hours to allow fill tube to defrost and thaw out, then either they will need to have filtration system off, or have it on but be ok without having ice."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5DHAXVB07

Near Monticello, Minnesota 55362

Seth

Job Details: 04/06/2023

No ice. Failed icemaker and IM board was replaced. The fridge is now fixed.

We serviced a

LG CLEANING- DRYER

Model DLG4971W

Near Saint Paul, Minnesota 55113

Nate

Job Details: 04/06/2023

Did a dryer vent cleaning and did a vent cleaning to the outside of the house. 30 foot vent. Taped up the vent at all the joints in the basement.

We serviced a

AMANA DRYER

Model LG8409W2

Near Forest Lake, Minnesota 55025

Nate

Job Details: 04/06/2023

Replaced bad motor and blower wheel. Cleaned out lint. Oiled rollers. Runs great now.

We serviced a

ZLINE++ DISHWASHER

Model DWV-24

Near Edina, Minnesota 55435

Adam

Job Details: 04/06/2023

Daughter fell on door, we preordered the hinges. Installed hinges.

We serviced a

BOSCH REFRIGERATOR

Model B21CT80SNS/01

Near Excelsior, Minnesota 55331

Adam

Job Details: 04/06/2023

Freezer evap is frosting up then fan starts making noise.Found the defrost heater was good but the bimetal is bad. Installed part then turned unit back on and made sure unit is operating correctly.

We serviced a

KENMORE RANGE

Model 790.367095

Near Minneapolis, Minnesota 55419

Delton

Job Details: 04/06/2023

"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and bake is heating and working good.

We serviced a

KENMORE DRYER

Model 110.978726

Near Ramsey, Minnesota 55303

Matt

Job Details: 04/06/2023

"Customer complaint is, NOISEY. Inspected and tested. Found the idler pulley has failed. Installed new idler pulley and vacuumed out bulkhead. Tested dryer and it sounds great. Dryer is now fixed.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Andover, Minnesota 55304

Matt

Job Details: 04/06/2023

"Customer complaint is, DRYER IS NOT HEATING. Inspected and tested. Started dryer on timed dry high heat and dryer is heating, but temperature is spiking to hot immediately. Theres no airflow on outside of house. The vent behind dryer is the foil material and its in rough shape and also outside it has a foil extension piece that runs underneath the deck. The problem is with the vent.

We serviced a

SAMSUNG WASHER

Model WF220ANW/XAA

Near Brooklyn Park, Minnesota 55444

Matt

Job Details: 04/06/2023

"Customer complaint is, NO DRAIN ERROR CODE. Inspected and tested. Found the drain pump has failed.

We serviced a

LG DRYER STACKED++

Model DLEC888W

Near Minneapolis, Minnesota 55416

Delton

Job Details: 04/06/2023

Ran full diagnostics test and all fucntions are working good. I did clean out inside condenser area and was full of lint build up. I suspect that it was clogged and water would leak and not drain. Dryer ran for over 30 minutes and cycling heat and tumbling. Dryer is working good.

We serviced a

FRIGIDAIRE LAUNDRY CENTER++

Model FLXE52RBS8

Near Minneapolis, Minnesota 55401

Delton

Job Details: 04/06/2023

"Unit is a laundry center. Found that bearing is bad as well as glides, belt, idler, are worn out. Also motor is weak and has hard time to turn over to get started, motor is getting weak.

We serviced a

LG RANGE

Model LRG3060ST/00

Near Champlin, Minnesota 55316

Matt

Job Details: 04/06/2023

"Customer complaint is, NOT HEATING IN OVEN. Inspected and tested. Found the bake ignitor was burnt out. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.

We serviced a

MAYTAG DRYER

Model MGDE200XW1

Near Maple Grove, Minnesota 55311

Nate

Job Details: 04/06/2023

"Vacuumed out a ton of lint and dog hair. Replaced a bad pully, belt and rollers. Runs nice and quiet now. No squeals.

We serviced a

LG WASHER STACKED++

Model WM8100HVA

Near Maple Grove, Minnesota 55369

Nate

Job Details: 04/06/2023

"Replaced bad drain line, and reattached water line that wasnt attached.

We serviced a

LG DISHWASHER

Model LDT5678BD

Near Maple Grove, Minnesota 55311

Matt

Job Details: 04/06/2023

"Customer complaint is, AE ERROR CODE. Inspected and tested. Found water in the pan underneath is tripping the float giving a AE error. I vacuumed out water and ran dishwasher for about 40 minutes and never saw it leak. Now I found the middle spray arm is off. Customer had it in the cabinet because it fell off. I reattached spray arm.

We serviced a

GE REFRIGERATOR

Model PFSF5NFWAWW

Near Saint Paul, Minnesota 55116

Delton

Job Details: 04/06/2023

Found that compressor is not running. Refrigerator and freezer are at room temperature. Found that the inverter board is bad.

We serviced a

FRIGIDAIRE DISHWASHER

Model GLD2250RDC4

Near Mound, Minnesota 55364

Adam

Job Details: 04/06/2023

Customer complaint not cleaning correctly. started unit to test the components. Motor sounds good and has great pressure. All arms are rotating correctly. Filter is clean. Heater is working properly. Tested the water its very hard. Customer said they added some filtration systems to keep the hard water out. Recommended trying the hard water finish brand soap. And adding rinse aid.

We serviced a

GE RANGE

Model J BS55D M2WW

Near Inver Grove Heights, Minnesota 55077

Delton

Job Details: 04/06/2023

Replaced bake element. Tested and oven preheated and is cycling heat correctly at right temperature. Range is working good.

We serviced a

LG REFRIGERATOR

Model LRFXS2503S

Near Cottage Grove, Minnesota 55016

Delton

Job Details: 04/05/2023

"Fridge shows CL E error and i can hear compressor running and evaporator is cold but has water drops on it, no frost pattern. I could feel the sides of fridge is warm. I checked the condenser fan and found that the fan blade had fallen off somehow. I added locktite and pushed fan blade back on and it is tight. Condenser fan is running and is cooling the compressor compartment.Refrigerator is starting to cool and get a frost pattern.Office: please contact customer tomorrow to ensure that refrigerator is cooling before we close out work order.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Minneapolis, Minnesota 55413

Nate

Job Details: 04/05/2023

"It gives an F8 E1 error 1/3 of the washes they do, which is usually on a cold cycle. Thats a valve error. 4/6 times I tried the hot valve, it hummed but didnt fill. I confirmed good water pressure to it. Cold valve never failed, but I suspect thats failing too sometimes. I quoted for just the hot and for the cold and hot valves. Customer will call us if they decide to do just one valve, but we should plan on both. Thats my recommendation. Needs us to be here between 9 and 3, due to the HOA requirements of the association. ; ordrd 1 W11316256 (Cold water Valve) and 1 W11316255 (Hot water valve)"

We serviced a

BOSCH DISHWASHER

Model SHX4AT55UC/14

Near Eagan, Minnesota 55123

Delton

Job Details: 04/05/2023

Found that the dishwasher drain pump is missing the drain fins. Broke off. Needs new drain pump. Customer approved estimate.; ordrd 1 00611332 (Drain pump)

We serviced a

KENMORE DISHWASHER

Model 665.13153K701

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 04/05/2023

Customer said new dispenser must be leaking rinse aid she is added to it ever 3 days. You cant even see the rinse aid because there is moisture in the window to see how much rinse aid is there. Definitely evidence of it leaking. Ordering a new dispenser and rescheduled ; ordrd 1 WPW10195175 (Dispenser)

We serviced a

LG DISHWASHER

Model LDF5545SS

Near Coon Rapids, Minnesota 55433

Nate

Job Details: 04/05/2023

"Control panel lights flicker like crazy when you turn power on to unit after its been used a few days straight. the more times you run the dishwasher, the more it has issues with flickering and chirping. There is a service bulletin for this issue. DW can you please look at this bulletin? We need to order the new improved control panel. Part number is in the photo attached. Bulletin CDZ201800036. ; O-emld tckt"

We serviced a

FRIGIDAIRE WASHER STACKED++

Model ATF6000F52

Near Saint Paul, Minnesota 55116

Delton

Job Details: 04/05/2023

Replaced water valve. Tested and washer fills and no leaks. Washer is working good.

We serviced a

KENMORE DISHWASHER

Model FFBD2412SW2A

Near Minneapolis, Minnesota 55418

Delton

Job Details: 04/05/2023

Replaced control board and dishwasher now powers on. Ran test and all functions are working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Woodbury, Minnesota 55129

Delton

Job Details: 04/05/2023

"Getting F7 E1 error. Heater error. Replaced heater, ran diagnostics and all functions are working and beaker did not trip. Dishwasher is working good.

We serviced a

FRIGIDAIRE WASHER STACKED++

Model ATF6000F52

Near Saint Paul, Minnesota 55116

Nate

Job Details: 04/05/2023

Replaced water valve. No leaks.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF0B

Near Saint Paul, Minnesota 55102

Nate

Job Details: 04/05/2023

"Dishwasher gets down sometimes to the final minute and then just keeps running, circulating water. Needs a new pressure sensor kit.

We serviced a

DANBY DISHWASHER

Model DDW1804EB

Near Minneapolis, Minnesota 55406

Nate

Job Details: 04/05/2023

"Every time they plug in dishwasher it trips the gfci. I ran it for 90 minutes, only tripped it once, and that was when I tried putting my amp clamp around the black wire in the junction box. I took cap off that wire and it was loose inside the cap. So I tightened the wires and ran it for 20 minutes with no trips. I pulled out unit, no leaks, no tripping when heater comes on. No known issues. Amp readings are good.

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Minneapolis, Minnesota 55407

Nate

Job Details: 04/05/2023

Not heating. Found a bad heat element. Replaced element. Vacuumed all the lint out. Cleaned and oiled rollers. Runs and heats great now.

We serviced a

KENMORE DISHWASHER

Model 665.14833N510

Near Buffalo, Minnesota 55313

Seth

Job Details: 04/05/2023

"Leaking diverter seal, and customer is concerned about the circulation pump.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Becker, Minnesota 55308

Seth

Job Details: 04/05/2023

"Unit got out of balance. Then it became unresponsive. I checked for error codes and none were present. She power cycled it and it has worked perfectly. The washer is working as designed."

We serviced a

LG WASHER

Model WM2277HW

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 04/05/2023

Unit is walking all over and shaking bad. Spun unit by hand and noticed the tub was unevenly turning. Next put unit in spin and right away it started bouncing the springs are good its the spider bracket in the back that has failed.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Elk River, Minnesota 55330

Matt

Job Details: 04/05/2023

"Customer complaint is, damaged Ice maker, CRACKED TRAY IS DRIPPING WATER CAUSING AN ICE MOUND. Inspected and found the right ice maker mold was cracked. Installed new ice maker. Ice maker is now fixed."

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/05/2023

Customers complaint not making ice and being loud. Found the ice bucket was full of water that froze so its a big ice brick. Also getting E8 ice maker code. Removed ice maker and found the one side of the ice maker the motor failed so one side is working correctly the other side isnt dispensing the ice and when fills back with water over flows the side not dispensing.Replaced ice maker. Afterward tested unit and its working properly

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Mound, Minnesota 55364

Adam

Job Details: 04/05/2023

Customer was getting error F01 which is almost always a relay. Prescreened a board. On arrival removed board and sure enough a relay was burnt. Installed board. Unit is working properly.

We serviced a

MAYTAG WASHER STACKED++

Model MHW2000AWW

Near Clear Lake, Minnesota 55319

Seth

Job Details: 04/05/2023

Customers complaint is her Maytag Neptune laundry center makes a noise during the spin cycle. The rear main bearing is shot.

We serviced a

LG DRYER

Model DLG1102W

Near Saint Francis, Minnesota 55070

Matt

Job Details: 04/05/2023

"Customer complaint is, THERE IS NO HEAT WHEN I RUN THE DRYER. UNABLE TO THOROUGHLY DRY A LOAD OF LAUNDRY. Inspected and tested. Found the ignitor has failed. Installed new ignitor and vacuumed out inside of dryer. Tested and dryer is heating great. Dryer is now fixed.

We serviced a

BOSCH DISHWASHER

Model SHE53TL5UC/01

Near Apple Valley, Minnesota 55124

Delton

Job Details: 04/05/2023

As im here customer had dishwasher unplugged and when i plugged it in there was no errors. I pulled out dishwasher and see that there is some water that is in the drip pan. I cleaned out water and ran test and i did not find and leaks. Dishwasher is working as im here. I suggested to use as normal because maybe it was too much soap or something was preventing door from shutting all the way and leaked into drip pan.

We serviced a

SAMSUNG REFRIGERATOR

Model RH22H9010SR/AA

Near Apple Valley, Minnesota 55124

Delton

Job Details: 04/05/2023

"Replaced condenser fan, tested and fan turns on and no more error. Refrigerator is starting to cool. Refrigerator is working good."

We serviced a

ROPER DRYER

Model RED4400VQ1

Near Waite Park, Minnesota 56387

Seth

Job Details: 04/05/2023

I replaced the failed timer and tested the dryer. It is now fixed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Saint Francis, Minnesota 55070

Matt

Job Details: 04/05/2023

"Customer complaint is, TOP BASKET KEEPS FALLING DOWN. Inspected and found the top rack adjusters are broken. Installed new rack adjuster kit and tested. Dishwasher is now fixed.

We serviced a

GE DISHWASHER

Model GDT665SFN0DS

Near Minneapolis, Minnesota 55448

Matt

Job Details: 04/05/2023

"Customer complaint is, LEAKING UNDER THE UNIT ON RIGHT SIDE. Inspected and tested. Found the dishwasher is leaking from the rubber elbow on the circulation pump. Also the heating element bushings are gone. Needs a new circulation pump and heating element. Installed new circulation pump and heating element. Tested dishwasher and its working great and no more leaks. Dishwasher is now fixed."

We serviced a

SAMSUNG WASHER

Model WA40J3000AW/AA

Near Maple Grove, Minnesota 55311

Adam

Job Details: 04/05/2023

Installed motor from last diagnosis. Tested multiple times and is working properly.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN115TW01

Near Otsego, Minnesota 55301

Matt

Job Details: 04/05/2023

"Customer complaint is, WASHER IS FILLING PAST LOAD SIZE SELECTED. Customer said that when she chooses a small load its filling with to much water. Inspected and tested. Started washer on a small load empty and it filled to about 5 inches and then started agitating. I canceled and drained and had customer put a small load in the machine and started again on a small load and it was about the same amount of water and then started agitating. Washer is testing good.

We serviced a

KENMORE WASHER

Model 79629272001

Near Sartell, Minnesota 56377

Seth

Job Details: 04/05/2023

Washer needs suspension rods and rotor.

We serviced a

KENMORE GARBAGE DISP++

Model NOTAVAILABLE

Near Sartell, Minnesota 56377

Seth

Job Details: 04/05/2023

"Leaking, a new sink had been installed. The seal ring was not properly seated. I re-installed it correctly. The disposer no longer leaks.

We serviced a

FRIGIDAIRE DRYER

Model FFSE5115PA1

Near Saint Joseph, Minnesota 56374

Seth

Job Details: 04/05/2023

"Customer complaints the dryer, stopped and would not restart and the user interface had no power. Upon arrival and inspection I plug unit in and ran it for 40 minutes with no issues. I checked the vent and watch temperatures and it cycled perfectly. I could not duplicate any errors."

We serviced a

LG WASHER

Model WT7800CW

Near Minnetrista, Minnesota 55375

Adam

Job Details: 04/04/2023

"Unit making noise during spin and banging. There is two issues going. The suspension rods and shocks are bad. Causing it to bang. Also the rotor had a magnet damaged. Replaced the rotor and still having a noise when spinning from hand. Found the gear case is damage and making noise. Will need gear case clutch assembly. Shocks and suspension rods. Shocks are separate AEN74532609 clutch gear case assembly ; snapped 2 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL WALL OVEN++

Model W0S51EC0AB01

Near Avon, Minnesota 56310

Seth

Job Details: 04/04/2023

Wall oven has no power. Blown thermal fuse by the control board was replaced. I tested it its not working as designed.; used 1 WPW10545255 (THERMAL FUSE) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AW1

Near Sartell, Minnesota 56377

Seth

Job Details: 04/04/2023

Filter reset didn;t work for the customer. I educated them on how to use the display buttons. The fridge is working as designed.

We serviced a

ASKO++ DRYER STACKED++

Model T208V.W.U

Near Otsego, Minnesota 55330

Matt

Job Details: 04/04/2023

"Customer complaint is, unit makes loud whirring noises. Inspected and tested. The only noise I here is from vibration. You can get it to go away by moving the dryer. Customer is going to adjust dryer."

We serviced a

GE REFRIGERATOR

Model GYE22KMHHES

Near Zimmerman, Minnesota 55398

Matt

Job Details: 04/04/2023

"Customer complaint is, MAKES A SOUND INSIDE. Inspected and tested. FF fan is loud. I disassembled FF evaporator panel and theres black mold all over the panel and walls and the foam is water logged. Parts on order. ; ordrd 1 WR17X27084 (FF evaporator cover) and 1 WR60X26866 (FF evaporator fan) and 1 WR17X22149 (Air duct tower)"

We serviced a

AMANA RANGE

Model ACS7270AS

Near Inver Grove Heights, Minnesota 55077

Delton

Job Details: 04/04/2023

"When i got here the door was locked shut. Was able to get the lock to unlatch but was making grinding sound. Oven works normally with bake now but not cleaning cycle."

We serviced a

GE REFRIGERATOR

Model CFE28TP2MDS1

Near Woodbury, Minnesota 55129

Delton

Job Details: 04/04/2023

"Replaced control board, tested and freezer defrost heater turned on. Refrigerator is cooling and working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD

Near North Saint Paul, Minnesota 55109

Delton

Job Details: 04/04/2023

"Replaced fill tube and old one was frozen so it wouldnt fill. Also replaced ice maker, tray was warped. Tested and ice maker cycles. Refrigerator is working good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Andover, Minnesota 55304

Matt

Job Details: 04/04/2023

"Customer complaint is, DRIPPING FROM ICEMAKER, COOLING ISSUE. ICE CREAM IS LIQUID. Customer said he power cycled it and now its working. Inspected and tested. FF compartment temperature was 37F and freezer was 2F. Fans are all working, thermistors tested good. Refrigerator is working normal. Ive seen at least 4 or 5 of these Whirlpool refrigerators that have had this issue that after power cycling it works perfectly. I would say if it does it again, we will need to replace the power supply board part number W10830278 and the main control board part number W10843055."

We serviced a

WHIRLPOOL DRYER

Model WED8500BW0

Near Montrose, Minnesota 55363

Phillip

Job Details: 04/04/2023

The customer said the dryer takes long time to dry. I started the dryer and tested the airflow outside. The air flow is around 19 mph. The dryer heated up to 170. The dryer is working fine for me today.

We serviced a

GE RANGE

Model JB735SP1SS

Near Coon Rapids, Minnesota 55433

Matt

Job Details: 04/04/2023

"Customer complaint is, THE UPPER RIGHT FRONT INNER BURNER IS NOT TURNING ON. Inspected and tested. Found the front right burner is fried. Installed new element part number WB30T10130 supplied by warranty company and tested. Burner is working great. Range is now fixed. This was the only part that the customer had."

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near St. Cloud, Minnesota 56303

Seth

Job Details: 04/04/2023

"I worked with Nick at Tech support. We verified leveling, load type, and did a spin test. Spring. - 37575x6 on order; schdld next appmnt for 4/11 TUE !"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSRIAA REV02

Near Big Lake, Minnesota 55309

Seth

Job Details: 04/04/2023

"Loud fan, ice maker failure, and water under the drawer. I quoted repair they declined repair."

We serviced a

VIKING++ REF BUILT IN++

Model VCSB423DSS

Near Saint Paul, Minnesota 55102

Delton

Job Details: 04/04/2023

"Customer has ordered water valves and ice maker. I replaced those parts, tested and water now dispenses much faster and ice maker cycles and fills. Refrigerator water and ice are working good."

We serviced a

KENMORE WASHER

Model 110.2690269

Near Minneapolis, Minnesota 55436

Nate

Job Details: 04/04/2023

"Ordered a new transmission, clutch, coupling, and motor. Transmission is locking up, wearing down the coupling. No charge when we install new coupling. Also ordered motor in case old motor has issues, but all hots smells coming from transmission today when I tested it. ; ordrd 1 3360629 (Gearcase)"

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Minneapolis, Minnesota 55409

Nate

Job Details: 04/04/2023

"Microwave buzzes loud, trips the breaker, and doesnt heat. Quoted for new magnetron and capacitor. Needs the .86 cap, the .91 . Magnetron part number is in the attached quote. Convection microwave set up higher. "

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32L19AS

Near Waconia, Minnesota 55387

Adam

Job Details: 04/04/2023

Unit wont start will do a quick flash of lights but wont start. Removed the board to get to the door switches. Found the bottom door switch was stuck. Replaced switch then reassembled unit. Tested multiple times and working great; used 1 MICRO8 (1/4' MICROSWITCH) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW0

Near Saint Paul, Minnesota 55104

Nate

Job Details: 04/04/2023

"Noise complaint on dryer. Vacuumed out all the lint. Cleaned bulkhead. Replaced support rollers and oiled them and the idler pully. Replaced a bad belt. Runs and heats great now. Called owner and lm asking him to call back to pay for repair. ; used 1 661570V (BELT), and 1 349241T () from stock"

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD24DCTX6

Near Shakopee, Minnesota 55379

Delton

Job Details: 04/04/2023

Dug into again and finally found an issue. There was a small burn on the stator and hull sensor that I finally found. Weird thing is the the motor sttill ran and wasnt until I was going to swap everything from lower drawer to upper drawer and started taking off stator and found the burn mark and shorted out the board.Ordering hull sensor and stator. I informed customer that we would still only charge the estimate that was given of $871.48.Ordering part and rescheduling.; ordrd 1 522088 (Stator) and 1 528785P (Hull sensor)

We serviced a

UNKNOWN REFRIGERATOR

Model WRF540CWHZ02

Near Rogers, Minnesota 55374

Phillip

Job Details: 04/04/2023

Water is leaking from the ice maker. I verified water leaks from the ice maker into the ice bin. I removed the ice maker and found the coating is coming off. I gave the customer a quote for the repair. I replaced the ice maker and it filled with water. I advised to dump out the first batch of ice. ; used 1 W10884390 (ICEMAKER) from stock

We serviced a

JENN-AIR RANGE

Model JES9860AAB

Near Roseville, Minnesota 55113

Nate

Job Details: 04/04/2023

The main PCB got smoked. Multiple parts on board are melted. Happened a minute after they started the oven. Quoted for new main PCB. Coming back Monday to install. ; ordrd 1 WP74005747 (Main pcb)

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3

Near Chaska, Minnesota 55318

Adam

Job Details: 04/04/2023

"Unit isnt heating. Verified complaint unit isnt heating. Unit is making loud noises then normal noise when tumbling also. Disassembled unit and tested heating element. Element itself is bad. Also the idler is bad and the belt is cutting into the idler. The front to rollers are bad also and are going to fail in the near future. Last is the drum itself is cracked. . DE634A idler 4581EL2002h rollerDC97-14486AG heater truck stock one $DC97-14849P drum; snapped 3 QuickPics, states that autho needed"

We serviced a

KENMORE DRYER

Model 11062102311

Near Rogers, Minnesota 55374

Matt

Job Details: 04/04/2023

"Customer complaint is, WONT DRY A LARGE LOAD. Customer said the drum doesnt turn on larger loads. Disassembled dryer and found one of the rollers was seized up, the belt was cracking and the motor pulley is wore down. install new rebuild kit and motor pulley. Customer approved repairs. Installed new rebuild kit, motor pulley and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 4392065 (REBUILD KIT) from stock, pckd up 1 WP8066184 (Pulley)"

We serviced a

KENMORE DISHWASHER

Model 66513403N411

Near Chaska, Minnesota 55318

Adam

Job Details: 04/04/2023

Unit isnt draining customer said he cleaned out the filter and then this happened. Drain pump was louder then normal and wouldnt drain. Removed the drain pump and found two pieces of glass. Reassembled unit and tested unit is working properly now. Quoted customer blue book for drain pump. So they know how much it will be if it fails. Added photo of estimate.

We serviced a

LG WASHER

Model WT5075CW

Near Rogers, Minnesota 55374

Matt

Job Details: 04/04/2023

"Customer complaint is, UE ERROR CODE AND ITS NOT GETTING OFF BALANCE. Inspected and tested. Ran washer through service diagnostics and everything worked perfectly. I had customer put a load of clothes in washer and started a speed wash and watched it through the first rinse and spin and it gave the UE randomly when it was spinning perfectly without shaking. I never saw it shake or get off balance. Im not exactly sure whats going on, but looking on appliantology it looks like it probably needs a new board or rotor or possibly both. Customer is just going to replace the washer."

We serviced a

GE COOKTOP++

Model JGP940SEK2SS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/04/2023

Customer spilled some water and was continuously clicking trying to ignite. Customer hit break and turned off for 24 hours and then turned back on and seams fine. On arrival everything is looking great. Tested multiple times. One of the knobs is bad.

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/04/2023

"Customers, complaint unit not draining and making loud noise. Verified complaint drain is making loud noise. Removed drain pump and found two pieces of pistachio shell. Removed pistachio shells, then reassembled unit. Tested multiple times with unit out to check for leaks. Everything is testing good without any leaks."