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Service History 316

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed September 19, 2025 to September 22, 2025

GE RefrigeratorSep 19, 2025Hastings, MNTechnician: Hyrum

Model GSS23HMHBCES

Installed new control board and tested; washer operating normally.

“Hyrum and Omega really came through for me! I appreciate you going above and beyond to fix my refrigerator. I will definitely be calling you for any and all repairs on my appliances in the future. Thank you!”

Gary G.
GE WasherStackedSep 19, 2025Columbia Heights, MNTechnician: Collin

Model GFW550SSN4WW

Found failed drain pump impeller; replaced pump assembly, tested, no leaks, unit draining well.

“Contact me. We would like to potentially make you a preferred vendor.”

Michael D.
GE WasherSep 19, 2025Monticello, MNTechnician: Paul

Model GFW850SSN0WW

Replaced main control board and door lock assembly; set control board personality, tested, washer operating properly.

“Paul was amazing and very professional and getting the repairs fixed!”

Dale M.
Frigidaire DishwasherSep 22, 2025Oak Grove, MNTechnician: James

Model FDSH450LAF5A

Installed new drain pump and control board, ran full test, unit working properly.

“James was great. Very friendly and knowledgeable. Found the problem, ordered the part and was back and fixed it. No mess, no issues. Pleasant conversation. Dishwasher is working great. I would recommend your company to anyone. I also am building homes with my husband and will keep your number for any issues we may have with appliances in the future. I really appreciated the communication I received concerning timeframe for arrival of James. Great job!”

Doreen L.
Miele DishwasherSep 22, 2025Plymouth, MNTechnician: Nick

Model G2470SCV1

Customer reported F11 error, found filter blockage, corrected and tested, washer now runs properly.

GE WasherSep 22, 2025River Falls, WITechnician: Michael

Model PFW950SPT3DS

Customer reported H20 error, replaced fill valve and control board, ran test cycle, washer now fills hot and cold with no errors.

“Michael explained everything that he was and/or had to do to fix our washer. He did an excellent job!”

Tim And Linda M.
Samsung DishwasherSep 22, 2025Plymouth, MNTechnician: Mark

Model DW80R5061US/AA

Replaced latch, tested, unit working properly.

“Mark is a great technician who knows appliance repair like a pro. He attended to our dishwasher and fixed it in no time. He also gave some valuable tips to prevent recurrence of the problem. I would give 10/5 for him.”

Raghaevndra J.
Kitchen Aid DishwasherSep 22, 2025Inver Grove Heights, MNTechnician: Evan

Installed new adjusters, unit operating properly.

KitchenAid DishwasherSep 22, 2025Mounds View, MNTechnician: Collin

Model KDFE104HPSO

Replaced failed dishwasher motor/pump assembly, verified no leaks, unit washing properly

“Collin was great.”

Wes J.
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