"Customer complaint is, NOISY AND NO HEAT. Installed new magnetron, capacitor, diode and 3 new door switches. Tested and microwave is working great. Microwave is now fixed. ; used 3 MICRO7 (3/16' MICROSWITCH) from stock"

"Customer complaint is, SOFTENER DISPENSER NOT WORKING/INTERMITTENTLY. I called tech line again, and we are not able to figure out whats going on here, because theres not a good test for the water valve. He advised on replacing the control panel, because we already replaced the main board. I have the water valve, so he said I could put it in to eliminate that as the problem. I installed new water valve and started a heavy duty cycle and watched it all the way through to the final rinse cycle and water was dispensing into the softener cup. Im not sure if its fixed, or if this was one of the random times it worked. ; saved tckt"

The customer complaint was the lower oven would not bake. I started the oven and found the bake ignitor was not glowing. I do get voltage to the ignitor. I pulled the old one out and tested. The ignitor tested bad. I quoted for the repair and then replaced the bake ignitor. The lower is now heating up good. ; used 1 5303935066 (FLAT IGNITER) from stock

"The customer said they just moved into the house and they found the ice maker never makes ice. It does dispense water out the door. I opens the ice bin door and found the ice maker switch was in the off position. The customers had no idea that there was a switch. I turned the ice maker on. I check for any ice make faults, their are no faults. I cycled the ice maker and did a fill test. The ice maker is working as it should. The freezer temp was around 5 degrees when I stopped taking the temp."

"Customer complaint is, SOFTENER DISPENSER NOT WORKING, ONLY INTERMITTENTLY. Inspected and tested. I called tech line and we did some voltage testing and found the board is not sending voltage to the softener solenoid. Needs a new main board. Installed new board and tested. Washer is now fixed."