"Customer complaint is, ice maker is only sporadically making ice and getting worse. Inspected and tested. Ice maker room was 0F. Ice bucket was completely full. I cycled ice maker and it filled with water, but didnt dump any cubes. the ice maker is bad. I sealed up the ice room, adjusted the water line and installed new ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."

"Customer complaint is, DEAD. Inspected and tested. Found the CSM is tripped. I reset it and ran dishwasher through service diagnostics and no errors and everything was working and the heater came on. I started a heavy cycle and watched it for over 20 minutes and it was working perfectly. Dishwasher is testing good and I dont see any leaks."

"Customer complaint is, DW WONT POWER UP. Inspected and tested. Found the UI was unresponsive. After power cycling it about 7 times it turned back on. I hooked up SmartHQ and theres a software update available for this problem. I installed new software update and tested. Dishwasher is working great. Dishwasher is now fixed."

"Customer complaint is, NOISY AND NO HEAT. Installed new magnetron, capacitor, diode and 3 new door switches. Tested and microwave is working great. Microwave is now fixed. ; used 3 MICRO7 (3/16' MICROSWITCH) from stock"

"Customer complaint is, SOFTENER DISPENSER NOT WORKING/INTERMITTENTLY. I called tech line again, and we are not able to figure out whats going on here, because theres not a good test for the water valve. He advised on replacing the control panel, because we already replaced the main board. I have the water valve, so he said I could put it in to eliminate that as the problem. I installed new water valve and started a heavy duty cycle and watched it all the way through to the final rinse cycle and water was dispensing into the softener cup. Im not sure if its fixed, or if this was one of the random times it worked. ; saved tckt"