Service History 354 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Waconia, Minnesota 55387

Adam

Job Details: 02/22/2023

Last diagnosis Unit would randomly not. I put unit in mode and found a few issues. One was the E4F6 code which is for the float. When I tested the unit after had the customers complaint where it added water but wouldnt start. I tested the float switch and was bad. Moved the float up and down a couple times and worked the rest of the time. The next issue is the upper spray arm never working. The diverter would try to move but never would spray the top rack. Will need new float parts and diverter. Quoted customer blue book and rescheduled ; ordrng 1 WPW10195036 (FLOAT with stem) and 1 W10873429 (FLOAT AND RETAINER) and 1 WP8531743 (FLOAT gasket) and 1 W10537869 (Diverter)Today installed all parts. Went through test mode everything is working great and properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Excelsior, Minnesota 55331

Adam

Job Details: 02/22/2023

Customers complaint unit not washing properly even before tab on dispenser broke. Found the motor is running but its loud. Noticed the spray arms not really moving. Found the bottom spray arm full of debris and separating and also the upper spray arm. The top rack falls and will need the new adjust kit and then the dispenser doesnt shut. Will need parts below if approved. W10861000 dispenser W10837249 lower spray armWPW10498900 upper spray armW10712395 adjusters ; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF197ACRS/XAA

Near Shoreview, Minnesota 55126

Nate

Job Details: 02/22/2023

"Fridge has been too cold lately. When I got here 29 in fresh food. Checked sensors. All sensors check out perfectly. Checked at board, they check good. Replaced sensor on evaporator. After almost two hours on phone with RJ, determined best educated guess was that we would replace the evaporator cover and main PCB. Quoted. Attached quote. He will pass on that. ; used 1 DA32-10104N (TEMP SENSOR) from stock"

We serviced a

LG WASHER

Model WM3370HWA

Near Wayzata, Minnesota 55391

Adam

Job Details: 02/22/2023

"Customers complaint unit not cleaning well now and making noise. Spun unit by hand and it seams good. Put unit in a spin and unit ran properly and bearing has a little louder then normal noise. But everything else is good. Ran through diagnostic mode and checked the valves and they are working properly also. Customer said they have tried multiple cleaning cycles with different types of cleaners but still has a bad smell. Unit isnt over sudsing and customer isnt using to much soap. I cant find anything wrong with unit besides the smell and thats inside the basket itself and tub and in between the spider. There is no repair for this besides a complete disassembly and pressure washing. ; snapped 1 QuickPics, states that autho needed"

We serviced a

FISHER PAYKEL++ DRYER

Model DG7027G1US

Near Hopkins, Minnesota 55305

Adam

Job Details: 02/22/2023

The back bearing fell apart. Disassembled unit and replaced the back bearing kit. Reassembled unit then tested unit is working great.

We serviced a

ASKO++ DISHWASHER

Model DBI663THS.U/72603

Near Bloomington, Minnesota 55437

Delton

Job Details: 02/22/2023

This dishwasher is on the 16th floor. Customer said that dishwasher wouldnt power on and start. As im here dishwasher turns on and is running. Went into diagnostics and all fucntions are working good as im here. Dishwasher is running cycle.This is a business and they said that we need to fill out an I9? Please contact customer and collect payment.

We serviced a

MAYTAG DISHWASHER

Model MDBH979SAB1

Near Maple Lake, Minnesota 55358

Seth

Job Details: 02/22/2023

I replaced the UI and tested the dishwasher. It is now fixed.

We serviced a

KENMORE REFRIGERATOR

Model 795.71033.010

Near Buffalo, Minnesota 55313

Seth

Job Details: 02/22/2023

I replaced the mullion spring and tested it the door it is now fixed.

We serviced a

FISHER PAYKEL++ WASHER

Model WA3927G1

Near Hopkins, Minnesota 55305

Adam

Job Details: 02/22/2023

Replaced agitator because the old one was busted. Collect both repairs on this ticket

We serviced a

SAMSUNG MICROWAVE

Model ME21H706MQS/AA01

Near Otsego, Minnesota 55362

Matt

Job Details: 02/22/2023

"Customer complaint is, DOES NOT KEEP TIME AND COOKS FOR 2 MINS AND STOP. Inspected and tested. Microwave ran for about 4.5 minutes and then went dead. It was heating, but the cooling fan is loud. Quoted customer for replacing the board and cooling fan. Customer declined repairs and is going to replace the microwave."

We serviced a

GE REFRIGERATOR

Model PWE23KSDBSS

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 02/22/2023

The customer said the fresh food is not cooling and the temp was around 60. The freezer section is good and temp was around 0. When I opened the doors I did not see frost on the evaporator cover and I could not hear the evaporator running. I removed the fan and its not turning. I quoted for the fan and labor. I replaced the evaporator motor and ran the firmware update. ; used 1 WR60X26866 (EVAP FAN MOTOR (STANDARD SXS) AC) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Zimmerman, Minnesota 55398

Matt

Job Details: 02/22/2023

"Customer complaint is, ADJUSTER BROKE. Installed new upper rack adjuster kit and tested. Dishwasher is now fixed."

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Becker, Minnesota 55308

Seth

Job Details: 02/22/2023

"F01 error, failed control board. The tracer was in to poor of shape to solder. Please find a board. ; saved tckt"

We serviced a

THERMADOR++ DISHWASHER

Model NOTAVAILABLE

Near Saint Joseph, Minnesota 56374

Seth

Job Details: 02/22/2023

Customer was concerned that it was leaking. Upon arrival in inspection she showed me the source of the leak. I removed the dishwasher and we watched a full cycle and it never leaked.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KENMORE DISHWASHER

Model 665.14579N612

Near Ramsey, Minnesota 55303

Matt

Job Details: 02/22/2023

"Customer complaint is, DISHWASHER WASN'T DRAINING, HUSBAND FIXED THAT BUT NOW THE DISHWASHER IS LEAKING ALL OVER THE FLOOR. Inspected and found customer was running the dishwasher without the upper rack. Installed upper rack and tested. Dishwasher is working great and not leaking."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, Minnesota 55419

Nate

Job Details: 02/22/2023

Replaced bad drain pump. Already cleaned out air gap. Drains great now.

We serviced a

SAMSUNG DRYER

Model MISSING

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 02/22/2023

"The dryer starts but the drum would not tumble. I removed the top and found the belt was not on the pulley and it was not broken but very torn up. I found the idler pulley was stuck and the belt was rubbing a groove in it. I quoted for the idler and belt. I replaced the idler and the belt and oiled the other rollers. The dryer sounds good and is working. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 DE634A (IDLER PULLEY), and 1 WP33002535 (BELT DRUM) from stock"

We serviced a

ASKO++ DISHWASHER

Model DBI663THS.U/728603

Near Bloomington, Minnesota 55437

Delton

Job Details: 02/22/2023

"This dishwasher is on the 17th floor.Dishwasher not draining. Found that there was broken piece of coffee mug stuck inside drain pump. Removed debris, Tested and dishwasher now drains and all functions are working good.."

We serviced a

LG DRYER

Model DLG2241W

Near Minneapolis, Minnesota 55404

Nate

Job Details: 02/22/2023

"Replaced bad rollers, oiled all rollers and pully, vacuumed lint out, runs and heats great now. Very quiet. ; used 2 4581EL2002h (ROLLER) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.1777999

Near Champlin, Minnesota 55316

Matt

Job Details: 02/22/2023

"Customer complaint is, MAKING A LOUD NOISE. Customer said its randomly making a loud noise, but not all the time. Inspected and tested. I took apart the sump assembly and found a piece of plastic in the screen, but otherwise everything looked good. Reassembled and tested dishwasher. Dishwasher sounds great. Im not sure if the piece of plastic was the issue, or if this is one of the times the dishwasher sounds good. Dishwasher is testing good."

We serviced a

KENMORE REFRIGERATOR

Model 106.6215311

Near Rogers, Minnesota 55374

Phillip

Job Details: 02/22/2023

The customer said the freezer is fine but the fresh food is not cooling. The freezer temp was around 0 and the fresh food was around 45. I removed the evaporator cover and found the evaporator fan is not working. I do get voltage to the fan motor. It needs a new fan and the ducts to be defrosted. ; ordrd 1 WP2315539 (Fan motor)

We serviced a

KENMORE REFRIGERATOR

Model 596.6927299

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 02/22/2023

The customer moved the fridge to this house and now its not cooling. The fridge was plugged in and the thermometer was in the cooling position. The fans and the compressor are not running. I verified its not stuck in defrost. I removed the operating thermostat and just the thermostat. I plugged the fridge back in and the compressor and fans started right up. I gave quote for the thermostat and labor. ; ordrd 1 W10752646 (COLD CONTROL (STANDARD))

We serviced a

WHIRLPOOL DRYER

Model LGB6300PW0

Near Osseo, Minnesota 55311

Phillip

Job Details: 02/22/2023

The dryer was not heating up at all. The gas coils were not buzzing or making any noises. I removed the rear panel and found the fuse was bad. I replaced the fuse and checked the air flow. The dryer is heating and the air flow is good. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY02

Near Minneapolis, Minnesota 55447

Phillip

Job Details: 02/22/2023

The customer complaint was water is leaking out the ice maker compartment. The ice maker was off when I arrived. I turned it back on and the ice module was making some noises and not rotating like it should have been. The customer said when they turned the ice maker off the leaking stopped. I quoted the customer for a new ice maker assembly. I replaced the ice maker and ran a fill test. The new ice maker filled and did not leak. I advised the customer to dump out the first couple batches of ice. I also advised to give it 24 hours to fill the bucket. ; used 1 W10882923 (I/M ASSY) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1250REQ1

Near St. Louis Park, Minnesota 55416

Nate

Job Details: 02/22/2023

"Dishwasher not draining. Found a piece of broken dish in the pump. Cleaned it out, drains great now."

We serviced a

UNKNOWN GARBAGE DISP++

Model NONE

Near Fridley, Minnesota 55432

Matt

Job Details: 02/22/2023

"Customer complaint is, WILL NOT TURN OFF AND CONTINUALLY RUNS. Inspected and tested. Found the garbage disposal has a air actuated switch and the switch is not turning it off. Garbage disposal works great when its on. Installed new garbage disposal air actuated switch and tested. Garbage disposal is now turning on and off with the switch. Garbage disposal is now fixed. Im not able to install the nut that holds the switch in place on the counter top, because its to close to the sink and theres not enough room to put the nut on. Its staying and place and you cant tell that its just sitting there unless you pull up on it and shouldnt be a issue."

We serviced a

LG REFRIGERATOR

Model LFXC24726D/01

Near Maple Grove, Minnesota 55369

Matt

Job Details: 02/22/2023

"Customer complaint is, ICE MAKER STOPPED WORKING. Inspected and tested. FF compartment temperature was 37F and freezer was -1. I pressed the test button on the ice maker and it cycled, but did not fill with water. I did that twice with the same results. The ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

LG RANGE

Model LRE3194BM/00

Near Plymouth, Minnesota 55447

Phillip

Job Details: 02/22/2023

The customer complaint is the oven does not bake and when they use the cooktop they hear clicking. I explained that since a its a electric range the burners will cycle on and off to maintain heat. The burners are controlled by relays and they must close and open to maintain the temperature for the burners. I found the power cord terminal block screws are loose and the red wires in the terminal block melted loose and it damaged the harness. I tried to tighten the connection. The bake was working on and off. It needs a terminal block and harness to be fixed properly. I gave the customer a quote for the repair. At this time he declined the repair. He will call us back if he wants it fixed. I created a estimate. EAG32629302 block

We serviced a

FRIGIDAIRE RANGE

Model FFGF3052TSD

Near Minneapolis, Minnesota 55426

Nate

Job Details: 02/22/2023

"Not heating. Found a bad bake ignitor. Replaced, heats great now. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

MAYTAG WASHER STACKED++

Model MLG2000AWW

Near Hopkins, Minnesota 55305

Nate

Job Details: 02/22/2023

"Not draining. Got to the drain pump, it has a broken impeller. Quoted for new drain pump. Coming back Monday to install. ; ordrd 1 WP22003059 (Drain pump)"

We serviced a

LG REFRIGERATOR

Model LFXS28968S/00

Near Plymouth, Minnesota 55446

Nate

Job Details: 02/22/2023

"Not cooling. 76 in fresh food and freezer. Compressor running, buzzing, condenser line is cold not hot. Please submit to WHE and let them know it has a sealed system issue. ; O-emld tckt"

We serviced a

LG WASHER STACKED++

Model WM1388HW

Near Minneapolis, Minnesota 55408

Delton

Job Details: 02/22/2023

"Found that the CL code shows on display as soon as washer is turned on and cannot start cycle. CL means child lock function is on and buttons wont be responsive. I showed customer how to turn on/off the child lock to hold down the child lock button for 3-5 seconds.I ran full diagnostics and all functions are working good. I did find a lot of suds and suggested that less soap be used.Washer is working good."

We serviced a

LG RANGE

Model LRG3091ST/02

Near Saint Paul, Minnesota 55107

Delton

Job Details: 02/22/2023

"Customer said we are the 3rd company out from AHS. There is nothing we can do or replace that will make this customer believe that this is fixed and wont kill her family. First company that was out she had said replaced something and said that oven was good to use and then their CO2 detector went off again. THeir CO2 detector is outside the kitchen in the living room maybe 15 feet away. She had called gas company out again and sounds like they scared her by saying that it was really bad and could cause death. Xcel noted that it should be replaced (see pictures) so customer will not accept anything besides that option.I tested and it appears to have nice even blue flame and is heating. Im not sure what it could be. Customer stated that they have not done any painting or staining.(See all pictures of what gas company left)As i left i turned off gas and power as it was when i arrived.; saved tckt"

We serviced a

LG DISHWASHER

Model LDP6797ST

Near Saint Paul, Minnesota 55116

Delton

Job Details: 02/22/2023

"Found that door lock is going bad, it is very finicky one time door is shut the cycle will advance and next time it will not sense that the door is shut to start.I wiggle the door latch and it will sense door shut then sense it is open. Tested and all other functions seem good. Gave customer estimate to replace door lock and customer will think about it and call back if they want to proceed."

We serviced a

MAYTAG DRYER

Model MEDE300VW1

Near Eagan, Minnesota 55123

Delton

Job Details: 02/22/2023

"Found that front rollers and idler pulley were worn causing squeaking. Customer approved estimate. Replaced rollers and pulley roller, tested and no squeaks. Dryer is working good,; used 1 349241T (), and 1 279640 (ROLLER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Hanover, Minnesota 55341

Matt

Job Details: 02/21/2023

"Customer complaint is, TOP RACK BROKE, MAYBE THE TRACK? Inspected and tested. Found the top rack adjuster is broken. Installed new upper rack adjuster kit and tested. Dishwasher is now fixed. ; used 1 W10712395 () from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Minneapolis, Minnesota 55418

Nate

Job Details: 02/21/2023

Not circulating water. Circulation pump was totally seized up. Only ended up having to replace the pump. Runs great now.

We serviced a

GE DRYER

Model DBVH520EJ2WW

Near Hanover, Minnesota 55341

Matt

Job Details: 02/21/2023

"Customer complaint is, SQUEAKING NOISE. Inspected and tested. Found the front bearing, glides, and felt is falling apart. Also the belt is fraying. Customer is just going to replace the dryer."

We serviced a

KENMORE DISHWASHER

Model KDTM354ESS3

Near Shoreview, Minnesota 55126

Nate

Job Details: 02/21/2023

Replaced bad circulation motor. Runs great now. ; pckd up 1 W10902589 (Motor)

We serviced a

GE RANGE

Model JGB720SEJ4SS

Near Minneapolis, Minnesota 55418

Nate

Job Details: 02/21/2023

Shuts down a few minutes after you start a bake. Found a bad board. Soldered a new component onto the board and spliced on a new connector for the wire going to the bad component. Heats great now and doesnt shut down. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock

We serviced a

SPEED QUEEN WASHER

Model awn311sp111tw01

Near Saint Paul, Minnesota 55116

Delton

Job Details: 02/21/2023

Found that idler belt pulley locked up and wore out pulley and burned the belt. Ordered pulley kit that comes with belt. Customer approved estimate. Rescheduling.; ordrd 1 959p3 (Idler and belt kit)

We serviced a

AMANA REFRIGERATOR

Model ABB1921DEW

Near Saint Paul, Minnesota 55117

Nate

Job Details: 02/21/2023

Ice building up in freezer. Found a clogged and frozen drain for the evaporator. Steamed out all the ice. Steamed from behind the fridge too. Drains great now.

We serviced a

LG WASHER

Model WM500CW

Near Eden Prairie, Minnesota 55346

Delton

Job Details: 02/21/2023

Customer said that for know for sure that they put in pair of white and black socks and are missing 1. Iran diagnostics and all functions are working good. No drag on tub. Checked drain trap and is clean. Tipped back washer and checked boot seals and seeing nothing. Shined flash light onto tub to see the inside and could not see anything inbetween tubs. Can not find any sock or item stuck in between tub and all functions are working perfectly.Recommended that they use garment bag in the future to ensure no lost items or risk of clothes getting in between outer an inner tub.

We serviced a

LG WASHER

Model WT5070CW

Near Saint Paul, Minnesota 55117

Nate

Job Details: 02/21/2023

Bottom of transmission is falling apart. Quoted for new transmission/clutch assembly. Customer doesnt like washer and its 12 years old so she will replace.

We serviced a

BOSCH WASHER

Model WNBM80

Near Minneapolis, Minnesota 55419

Nate

Job Details: 02/21/2023

"Cleaned out drain pump gaskets, got a ton of debris out. Now it doesnt leak. Charged some J13 labor."

We serviced a

KENMORE REFRIGERATOR

Model 106.568736

Near Osseo, Minnesota 55311

Matt

Job Details: 02/21/2023

"Customer complaint is, Freezer is cooling only to fridge temps. Inspected and tested. Compressor and fans are running, but theres only heavy frost on about 25-30 percent of the evaporator. I defrosted evaporator and turned compressor back on and after 20 minutes, theres only frost on about 25 percent. The sealed system has failed. Customer will need to replace the refrigerator."

We serviced a

WHIRLPOOL WASHER

Model WTW8800YC1

Near Maple Grove, Minnesota 55369

Matt

Job Details: 02/21/2023

"Customer complaint is, MAKING A FUNNY NOISE AND NOT SPINNING. Customer said it paused during the middle of the cycle once and she couldnt get it to finish the cycle. Inspected and tested. No stored error codes. Everything was working perfectly in test mode. I filled washer twice and let it agitate and drained it and spun it and it was working perfectly. Washer is testing good."

We serviced a

KENMORE WASHER

Model 110.499726

Near Minneapolis, Minnesota 55448

Matt

Job Details: 02/21/2023

"Customer complaint is, F 21, F28 SUDS, HAS TO UNPLUG AND REPLUG AFTER A FEW MINITES TO GET IT TO FINSIH A CYCLE. Inspected and found the drain pump filter was plugged solid. Cleaned out filter and tested. Washer is draining and spinning great, but the drain pump is chattering and sounds louder than it should. It drained twice just fine even though its loud. I advised customer to try it, and if she continues to have issues we should replace the drain pump part number 280187."

We serviced a

AMANA RANGE

Model AER5845RAS

Near Avon, Minnesota 56310

Seth

Job Details: 02/21/2023

"Wrong part, flag element needed and ordered on 2/18.; schdld next appmnt for 2/23 THU !"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFUS2613LF0

Near St. Cloud, Minnesota 56303

Seth

Job Details: 02/21/2023

"Temps in the freezer were in the high teens to test. I did a refrigeration test, it failed. They will fixed the sealed system or replace it."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Chaska, Minnesota 55318

Delton

Job Details: 02/21/2023

"Found that either the transmission is bad or the hub as it wont catch to spin the outer tub. The washplate is corroded and stuck onto the transmission shaft and i tired to pop it off but couldnt, so it would have to be broken/cut off before i can get to the hub and transmission shaft..Hubkit w10528947; washplate w10902814"

We serviced a

LG REFRIGERATOR

Model LMX25981ST/03

Near Minneapolis, Minnesota 55438

Delton

Job Details: 02/21/2023

Replaced water valve and water line. Tested and water now dispenses and ice maker fills. Refrigerator is working good.

We serviced a

GE DISHWASHER

Model PDF820SSJ2SS

Near Ramsey, Minnesota 55303

Matt

Job Details: 02/21/2023

"Customer complaint is, DISHWASHER WONT TURN ON. Customer also said it wasnt heating when it was working. Inspected and tested. Dishwasher UI was unresponsive. I power cycled dishwasher and now it turns on. I started a cycle and its not circulating water. I pulled dishwasher out and found the circulation pump is getting power, but not turning on. Also the heating element TCO is tripped. Dishwasher is going to need a new board part number WD21X24902, a new circulation pump part number WD26X23258 and a new TCO harness part number WD21X24096. Dana can you call this in for authorization. I need extra time on my return trip. ; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Otsego, Minnesota 55301

Matt

Job Details: 02/21/2023

"Customer complaint is, E4F8 ERROR CODE AND DENT INSIDE ALSO. Inspected and tested. Found the water supply elbow is cracked and leaking and tripping the float. Installed new elbow and tested. No more leaks and dishwasher is working great. Dishwasher is now fixed. ; used 1 w10685193 (ELBOW) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HS0

Near Burnsville, Minnesota 55337

Delton

Job Details: 02/21/2023

Found that pots and pans drawer was full and looks to have been touching and grounding out the spark bake igniter so it wasnt sparking to ignite gas for heat. I removed drawer and it ignites and heats every time i try. I explained that to customer and they will use as normal but if problem still continues the bake igniter will need to be replaced.Also right side door hinge is bent causing the oven door to click loudly when opening/closing door.

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FTF530FS0

Near Sartell, Minnesota 56377

Seth

Job Details: 02/21/2023

"Loud when it spins, the rear main bearing have failed. They will replace the compact washer."

We serviced a

WHIRLPOOL DRYER COIN OP++

Model CGM2761KQ3

Near St. Cloud, Minnesota 56301

Seth

Job Details: 02/21/2023

"Lint trap was heavily built up. The unit was plugged up with lint, and the gas valve coils needed to be replaced. I cleaned it and replaced the coils. The temps looked good it cycles between 111 And 198. Please call Anna collect.; pckd up 1 279834 (Coils)"

We serviced a

KENMORE REFRIGERATOR

Model 596.7200902

Near St. Cloud, Minnesota 56303

Seth

Job Details: 02/21/2023

Not cooling fridge. Compressor and fans were rubbing and no frost. The sealed system has failed. They will repair or replace it.

We serviced a

SAMSUNG DRYER

Model DV36J4000EW/A3

Near St. Cloud, Minnesota 56303

Seth

Job Details: 02/21/2023

"Not tumbling, failed idler was the cause I replaced it. The dryer tumbled and heated. It is now fixed.; used 1 DE634A (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Burnsville, Minnesota 55337

Delton

Job Details: 02/21/2023

"Based on what customer was experiencing that washer wouldnt start and then shut off few minutes into cycle, there is a service bulletin (see picture) about motor and start capacitor. They test fine but when i run diagnostics on washer the motor makes loud screeching sound as it ramps up in speed. So based on that the motor and start capacitor would need to be replaced. The vibration is normal on this model and explained that the more items the better to balance out the load evenly around the tub.Sending customer email copy of estimate so they can send to their credit card company for review. They will call back if they want to proceed with ordering parts and repair."

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Rockville, Minnesota 56369

Seth

Job Details: 02/21/2023

Loud washer that doesnt spin out clothes. Failed heat box was quoted.

We serviced a

FRIGIDAIRE FREEZER

Model FFFH21F4QW0

Near Eagan, Minnesota 55123

Delton

Job Details: 02/21/2023

Freezer is running and has good frost pattern. So based on that it appears that it is intermittent which could be defrost timer or cold control. I talked to customer and he approved estimate to replace both. I replaced cold control and ordered defrost timer part and rescheduling.I will collect total when i come back for defrost timer.; ordrd 1 5304518034 (Defrost timer)

We serviced a

MAYTAG DRYER

Model SDG4606AWW

Near Eagan, Minnesota 55123

Delton

Job Details: 02/21/2023

Found that dryer was full of lint build up inside dryer and also due to pest control adding a cover over the dryer vent and then got clogged and blocked all air flow. THe dryer vent blows into the garage. Cleaned out dryer and showed customer the cover with lint and said to either clean it often or leave it off.Tested and dryer is cycling heat and working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAFB

Near Minneapolis, Minnesota 55406

Nate

Job Details: 02/20/2023

"Replaced bad drain pump, runs and drains great now."

We serviced a

SAMSUNG RANGE

Model NX58H900WS/AA

Near Minneapolis, Minnesota 55417

Delton

Job Details: 02/20/2023

"Found that the cooling fan was not running. I moved fins with pick and pice of debris was lodged in the fins. Removed debris, tested and oven is heating and working good. If problem continues the cooling fan would need to be replaced due fin being slightly bent. Customer will use as normal and call back if they have anymore issues to order cooling fan.Cooling part part# DE31-00070B"

We serviced a

BOSCH DISHWASHER

Model SHX3AR75UC/08

Near Minneapolis, Minnesota 55406

Nate

Job Details: 02/20/2023

"Replaced bad motor. Also had a bad water valve. Filling but not quite enough water. Replaced valve with valve we carry. Fills, circulates and drains great now. ; used 1 00622058 (INLET VALVE) from stock"

We serviced a

THERMADOR++ REF BUILT IN++

Model T36BT820NS/12

Near Minneapolis, Minnesota 55436

Delton

Job Details: 02/20/2023

"Bosch tech support is closed today. Ice maker is still only making one batch a day. I cant get into service mode to verify that freezer evap fan is working. Based on what Bosch said last time was to replace ice maker and control board but i am skeptical and with Bosch tech support closed i cant verify.I have control board and will need to order freezer evaporator fan and freezer door switch incase.I did install the other door rail and freezer door now opens and closes smoothly. I did not collect any payment this visit for replacing other freezer door rail.Order evaporator fan motor 00676781; door switch 00604020Schdule 2 hours for repair, again.; saved tckt , states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHE43RL2UC/64

Near Saint Paul, Minnesota 55104

Nate

Job Details: 02/20/2023

"Water valve isnt closing, so the dishwasher flooded the kitchen, and the control panel is missing buttons. DW found the small buttons. Big button is NLA. AHS will try to find it. If they can find the big one, can they order the small, big and water valve?; O-emld tckt"

We serviced a

LG REFRIGERATOR

Model LSXS26326S/02

Near Otsego, Minnesota 55301

Matt

Job Details: 02/20/2023

"Customer complaint is, unit is not keeping cold. Inspected and tested. Found the compressor and fans are running, but theres no frost on the evaporator. The compressor has failed. Refrigerator is just over 5 years old. Customer is going to call LG."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Saint Michael, Minnesota 55376

Matt

Job Details: 02/20/2023

"Customer complaint is, UNIT WILL RUN FOR A BIT AND THEN THE LIGHT START FLASHING. Customer said its been doing it every load for the last week and a half. Customer hits the start button and it continues on cleaning. Customer had started the dishwasher before I got here and it ran for 45 minutes and never stopped or gave a error. Inspected and tested. I pulled error codes and I got a F7E1 wash motor error and F10E2 vent wax motor error. I cleared the error codes and ran it through test mode 4 different times and everything is working and no errors. When its washing it sounds great and has good water pressure. Im not sure whats going on here because everything is testing good. I advised customer to count the flashing lights next time and see if its giving a error when it stops."

We serviced a

ROPER DRYER

Model RGX4635EW3

Near Big Lake, Minnesota 55309

Matt

Job Details: 02/20/2023

"Customer complaint is, MAKING A LOT OF NOISE. Inspected and tested. Found the left rear roller has failed and the belt is cracked. Installed new rebuild kit and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4392065 (REBUILD KIT) from stock"

We serviced a

KITCHENAID WALL OVEN++

Model KEBS209ESS00

Near Zimmerman, Minnesota 55398

Matt

Job Details: 02/20/2023

"Customer complaint is, DEAD. Inspected and tested. Found the thermal fuse had failed. I jumped the fuse and preheated both ovens to 400F and both cooling fans are working. Customer approved repairs. Installed new thermal fuse and tested. Oven is working great. Oven is now fixed."

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Watkins, Minnesota 55389

Seth

Job Details: 02/20/2023

"Gets an error code for water full and does not clean. Bad pump, the error for filling is intermittent, they declined repairs the cost to address the issues are high and they have had a lot of problems with the dishwasher."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Monticello, Minnesota 55362

Seth

Job Details: 02/20/2023

"I installed the gearbox and clutch. I cleared the errors and put it through test mode, it performed perfect. I calibrated it. The washer is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHE3AR75UC/28

Near Oakdale, Minnesota 55128

Nate

Job Details: 02/20/2023

"Dishwasher dead. Found a loose connection in the junction box. Cut off a discolored neutral wire, reconnected and not it runs great."

We serviced a

SPEED QUEEN WASHER

Model AFN50FSP111TW01

Near Saint Paul, Minnesota 55108

Nate

Job Details: 02/20/2023

Replaced bad latch and secured junction molex connector (black and white Inside back area). Lots of detergent suds. Recommended putting some cooking oil in wash one time. Runs great.

We serviced a

AMANA COOKTOP++

Model AKT3000E/P1131595N E

Near Minneapolis, Minnesota 55431

Delton

Job Details: 02/20/2023

"Found that the front right burner is has shorted coil and not heating. The part sent is not the correct part.Front right burner part shows not in stock. Please look for part and give customer total estimate and reschedule.Front right burner part# w10823708; saved tckt , states that autho needed"

We serviced a

LG WASHER

Model MISSING

Near Becker, Minnesota 55308

Seth

Job Details: 02/20/2023

"Customer complained that suds went everywhere and leaked all over the place. On arrival inspection, I found the unit had a failed rear main bearing 1/8 play. It leaked from the soap drawer, and it had long term evidence .; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Farmington, Minnesota 55024

Delton

Job Details: 02/20/2023

Found that the dishwasher is missing the mounting brackets so whoever installed just screwed through the cabinet. Mounting Brackets broke off. Replaced brackets and secured to countertop. The countertop is bowed so dishwasher wont appear straight but it is balanced (see picture). Dishwasher is now secure and no longer falls over. Ran diagnostics test and all functions are working good.; used 2 WP8269145 (MOUNTING BRACKET) from stock

We serviced a

GE DISHWASHER

Model GSD2200F00WH

Near Maple Grove, Minnesota 55311

Matt

Job Details: 02/20/2023

"Customer complaint is, TAKES ALONG TIME TO START AND LEAKING. Inspected and tested. Found water is leaking from the solenoid seal causing it to not drain. Needs a new solenoid kit and seal. Installed new solenoid kit, push on nut, seal and tested. Now its leaking from the sump underneath. This dishwasher is really old and the plastic underneath is brittle. Im going to try replacing the sump inlet assembly and if that doesnt fix it, we would have to completely rebuild the sump and pump assemblys underneath and thats going to be over our limit. This dishwasher is going to be difficult to uninstall, so Im requesting 3 hours. ; pckd up 1 WR2X7054 (Push on nut), ordrd 1 WD18X213 (Sump inlet housing) and 1 WD12X417 (Sump cover) and 1 WD12X418 (Sump cap) and 2 WD2X295 (Screw)s"

We serviced a

WHIRLPOOL WASHER COIN OP++

Model NOTAVAILABLE

Near Waite Park, Minnesota 56387

Seth

Job Details: 02/20/2023

Bad power supply. They will call an electrician.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW560CHW2

Near Rosemount, Minnesota 55068

Delton

Job Details: 02/20/2023

Replaced drain hose. Old one was kinked and leaked. Tested and washer is draining and no leaks. Washer is working good.Office collects payment.

We serviced a

ELECTROLUX WASHER STACKED++

Model EFLS527UIW0

Near Minneapolis, Minnesota 55418

Nate

Job Details: 02/20/2023

"Had to take down dryer. Sucked all the water out of the washer. Took apart the filter area. Found an underwire, a hand warmer, sticker, hair, nail, Lego, penny, Bobby pins, etc. cleaned it all out. Works and drains great now."

We serviced a

KENMORE WASHER

Model 110.2510231

Near Saint Joseph, Minnesota 56374

Seth

Job Details: 02/20/2023

"Customer complains that the washer will not start cycle and the lid lock light just flashes. Upon arrival in inspection I put the unit through service diagnostic mode. It continued to throw an error every time it was trying to count rpm. The error code was generic, but the actuators seem to be the obvious problem. I replaced it and we ran a complete quick wash cycle and it finished perfectly. The washer is now fixed. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID RANGE

Model KERS507XSS02

Near Minneapolis, Minnesota 55445

Matt

Job Details: 02/20/2023

"Customer complaint is, TOP SMALL OVEN GETS WAY TOO HOT. Customer said that the broil element is staying red hot. Inspected and tested. Oven sensor tested good. I preheated upper oven to 350F and it was cycling between 380F and 335F and never stuck on. I preheated oven 400F and it shut off and never got stuck on. Oven is testing good, but Im guessing one of the upper oven relays is sticking based on what the customer is telling me. I cant find the board in stock part number WPW10365396, ; saved tckt"

We serviced a

GE RANGE

Model MISSING

Near Minneapolis, Minnesota 55418

Nate

Job Details: 02/20/2023

"Customer wants to reschedule since its after 6pm. I told them the office will call tomorrow morning .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV155CTF

Near Saint Paul, Minnesota 55123

Delton

Job Details: 02/20/2023

"Replaced the coke kit, tested and microwave is heating and working good, no longer tripping breaker.But the vent grille plastic is all cracked and plastic breaking off (see pictures)I super glued some part but if the vent falls off itll need to be replaced. Right now the vent seems secure and in place. These parts will need to be ordered if customer calls back that it fell off. Vent grille 5304509646; grille door 5304512503"

We serviced a

KENMORE WASHER

Model 110.2130201

Near Minneapolis, Minnesota 55406

Nate

Job Details: 02/17/2023

"Making a loud sound and not washing well. Found the shaft on the gearcase is worn down. The splines on the wash plate are worn down too. Quoted for the gearcase and wash plate, customer has never been a fan of this washer and would rather replace."

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSH

Near Minneapolis, Minnesota 55422

Phillip

Job Details: 02/17/2023

The Customer was saying the oven at times does not heat and smells like gas. I tested the bake ignitor and it was drawing only 2.8 amps. The oh ui s weak. I quoted for the repair and then replaced the bake ignitor. The oven is working good now. ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock

We serviced a

ELECTROLUX DRYER

Model EFMG527UTT0

Near Maple Grove, Minnesota 55369

Matt

Job Details: 02/17/2023

"Customer complaint is, DOES NOT START. Inspected and tested. Dryer would not start and the light was off on the inside. The stored error was E Hd, but thats not a error on the tech sheet. I unplugged dryer and inspected the board and reassembled. Dryer is now turning on, the drum light is on and heat is cycling between 190F and 100F. There must have been a loose connection somewhere, but cant pinpoint exactly where it was."

We serviced a

KENMORE DISHWASHER

Model 665.13963K015

Near Buffalo, Minnesota 55313

Seth

Job Details: 02/17/2023

Parts on order; schdld next appmnt for 2/22 WED AM

We serviced a

BOSCH DISHWASHER

Model SHPM78W55N/10

Near Minneapolis, Minnesota 55422

Phillip

Job Details: 02/17/2023

The customer said the dishwasher does not heat or dry and they get the f9 not heating fault. I checked and verified the heater on the heat pump is bad. I replaced the heat pump and checked operation. The dishwasher is working great now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, Minnesota 55419

Nate

Job Details: 02/17/2023

Dishwasher not draining. Cleared out debris from the air gap. Cleaned out drain line. Impeller loose though on pump. Quoted for new pump. Ordered from sundberg and customer will call back to schedule which day she wants for next week.k. ; ordrd 1 W10876537 (Dran pump)

We serviced a

SAMSUNG REFRIGERATOR

Model RH22H9010SR/AA

Near Big Lake, Minnesota 55309

Seth

Job Details: 02/17/2023

"Not cooling. The compressor was not running. No signal to the relay. I tapped on the relay and it kicked on. I quoted a board replacement, but the compressor has bearing noise and it was plugged up with pet hair. They declined repairs."

We serviced a

KENMORE DISHWASHER

Model 665.13759K601

Near Minneapolis, Minnesota 55419

Nate

Job Details: 02/17/2023

Drain line leaking. Found a mouse had chewed through the line. Replaced the line. Charged minimum labor charge. Drains great now with no leaks. Customer will put out mouse traps. ; used 1 8269144A (DRAIN HOSE EXTENSION) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZO

Near Mendota Heights, Minnesota 55118

Nate

Job Details: 02/17/2023

Replaced bad motor. Runs great now.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF1A

Near Minnetonka, Minnesota 55305

Phillip

Job Details: 02/17/2023

The customer said the dishwasher does not drain and if they kept using the dishwasher it would add to much water and leak out. Today there was some water in the bottom. I pressed start and the first thing it did was drain the water. I let drain then refill and wash for a few minutes. I pressed cancel again and it drained all the water out. I ran a diagnostic cycle and everything on it is working. I did adjusted the drain hose so it has a better high loop. It is not leaking for me.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS1

Near Saint Paul, Minnesota 55116

Nate

Job Details: 02/17/2023

"Dishwasher sometimes leaks a little. Checked under the dishwasher, no drips or leaks. Detergent is over sudzing. Recommended finish. Also saw that the lower spray arm could be potentially separating and spraying in one spot, or the truants maybe could be putting items in the dishwasher that are causing the spray arm to spray in one spot, causing leaking. The seal around the perimeter and bottom of door looks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5CHQXKT03

Near Farmington, Minnesota 55024

Delton

Job Details: 02/17/2023

"Customer said a lot of things dont work with this. Ice maker not making ice, will freeze foods in crisper drawer and top shelf. Crisper drawers are cracked. Makes loud buzzing noise. I did not heat the loud noise customer was describing and if it happens again she will record it.Found that ice maker keeps cycling and wont stop, defrost timer is ticking audibly. Need to replace cold control due to freezing foods. Two crisper drawers are cracked (are these covered?)Due to cost looks like we will need auto.Ice maker WPW10190965; snack drawer W11497323; crisper drawer WP2188656; cold control WP2198202; defrost timer W10822278Schedule with range call for this customer wo# 64925 (schedule 2 hours total for both appliances at this house); saved tckt"

We serviced a

FRIGIDAIRE MICROWAVE

Model FMV152KMA

Near Apple Valley, Minnesota 55124

Delton

Job Details: 02/17/2023

Door is cracked and not hanging correctly or secure when the door is shut the door frames shifts causing it not to hit the switches correctly (see pictures) door is expensive and would need microswitches and switch holder as its worn.Door 5304477386; switch holder 5304509457; microswitches; saved tckt