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Service History 296

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed August 6, 2025 to August 8, 2025

LG RefrigeratorAug 6, 2025Scandia, MNTechnician: Lucas

Model LFXS26973S.ASTCNA0

Installed new ice-maker and ran test cycle. Operating as normal. Removed and adjusted FZ door gasket. Door now sealing tight. Advised customer not to over stuff freezer to prevent gapping.

“He was very knowledgeable and he did a great job in repairing our refrigerator and d he also cleaned up his work area when he completed the repai”

Kenneth H.
GE RefrigeratorAug 7, 2025Bethel, MNTechnician: Collin

Model GNE21FYKHFFS

Upon inspection did an advancement test cycle on icemaker getting it into harvest mode. Found a dry solenoid engagement. Found frozen water Shute to icemaker. Alleviated blockage and removed ice from icemaker funnel and ran another test cycle to test for leaks and normal operations. Unit is working great now no leaks!

“Colin did a great job making sure everything worked out. Request him for every opportunity needed please”

Caleb Briski B.
Speed Queen WasherAug 7, 2025Saint Paul, MNTechnician: Lucas

Model AWN63RSN116TW01

Installed new board, catch and latch. Ran cycle. Machine operating normal.

“The communication was excellent. The guys showed up within the time window that I was promised ahead of time. They wasted no time in diagnosing the problem. They had parts in hand to remedy the issue. They replaced the control board and lock switch, tested the unit and were on their way in less than 30 mins. I would definitely recommend them and use them again if needed.”

Mark W.
GE RefrigeratorAug 7, 2025Saint Paul, MNTechnician: Lucas

Model PYE22KMKGES

Found three-way valve making make noise. Adjust valve bracket and made sure no copper or metal was rubbing. Mitigated noise as much as possible without more service or parts.

“Lucas is a great technician and worked hard to resolve our issue.”

Susan E.
LG WasherAug 7, 2025Lino Lakes, MNTechnician: Collin

Model WM3270CW

Upon inspection units training just fine. Found that there was a tear in the door boot ordered and picked up door button and replaced it verifying no leaks through diagnostics. Unit is running great done no leaks.

“Collin was great- knowledgeable, friendly, and quickly resolved our issue! Highly recommend!”

Burke A.
LG RefrigeratorAug 7, 2025Saint Paul, MNTechnician: Evan

Model LRDCS2603S.ASTCNA0

Costumer concern was of no cooling. Investigated and found the compressor not running at all; with signs of compressor failure. Replaced the drier and compressor with factory parts. Recharged. Working properly now.

“Both Evan and his trainee, Jake, did an excellent job of repairing our refrigerator, and we highly recommend both of them. They kept us informed of their arrival time and were very professional. They knew what they were doing and worked efficiently. Thank you Evan and Jake for a job well done.”

Eric S.
GE WasherAug 8, 2025Albertville, MNTechnician: Paul

Model GTW330ASK3WW

Replaced faulty lid lock assembly. Entered test mode and verified washer spins properly again. Washing machine back online.

“Fast service and explained in detail what needed to be fixed. Was able to set up a follow up appointment quickly to finish up repair when parts had to be ordered. Will definitely use them again.”

Wendy M.
Frigidaire RefrigeratorAug 8, 2025Richfield, MNTechnician: Nate

Model FRFG1723AV

Customer needed water filter and air filter replaced. Frigidaire had already sent them the filters. I popped in the filters and reset the notification lights saying to replace them. Everything works great.

LG RefrigeratorAug 8, 2025Woodbury, MNTechnician: Hyrum

Model LFXC22596S.ASTCNA1

Swapped out compressor and filter drier. Recharged system with refrigerant. Machine appears to be working normally

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