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Nate

BACKSTORY

Hello, I’m Nate. I serve the Minneapolis area, where I live with my wife, Christina, who’s a nurse, and our three kids, ages 13, 15, and 18. We love traveling together (road trip!), adventure hikes, bonfires and family games. And sports! Our kids are into basketball, football, cross country running and Nordic skiing. Christina and I enjoy exploring Minnesota together on our motorcycle. My path to becoming a Service Hero is a little unconventional. With an MA in cross-cultural and organizational leadership, I served more than 10 years as a college advisor, recruiter and adjunct professor. In fact, I still teach a couple of online college classes every semester. I also spent a number of years in full-time church and non-profit ministry. When I found myself searching for a new career direction, and new ways to serve people, I looked to the technical service trade and applied with Omega Force. It was a great fit. After many months, hundreds of hours of classroom and hands-on training, and hundreds of service calls as Phil’s sidekick, I earned my toolbelt as a Service Hero, and truly love it.

MISSION PROFILE

My first mission is to get things back to normal for my customer. I want to help get you to a practical solution as quickly and inexpensively as possible. I get a lot of joy and satisfaction from showing my customers things about their appliances that they didn’t know, giving them tips, and de-mystifying how things work. I guess that’s the teacher in me. Finally, I know It’s strange, but I also feel compassion for that inanimate object. I want to restore the appliance to useful life, and keep it from going into a landfill somewhere. I guess that’s part of what we mean by making the world a better place, once appliance repair at a time.

Omega Force Appliance Repair Rated 5.0 out of 5 stars based on 77 customer reviews

We serviced a
WHIRLPOOL DISHWASHER
Model DU920PFGG2
Near St. Louis Park, MN 55426
Nate
Job Details: 10/11/2021
The dishwasher tips forward. It was not mounted to the countertop. I mounted it to the countertop and it is nice and firm now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXEMMWS00
Near Minneapolis, MN 55426
Nate
Job Details: 10/11/2021
Water pools every few weeks on the right side under the fridge. Found water dripping from the water line coming up to the icemaker. Verified that the line wasnt frozen. Detached the water line and made sure water flowed out well. Used red glue and the clamp to give a tight seal. Customer never uses Icemaker so they said to turn water off to fridge. Should be no more leaks now.
We serviced a
BOSCH DISHWASHER
Model SHX46A05UC/14
Near Hopkins, MN 55305
Nate
Job Details: 10/11/2021
Uninstalled the motor that did not actually work for the dishwasher. Will return that to the parts company
We serviced a
KENMORE REFRIGERATOR
Model 253.5470341
Near Eden Prairie, MN 55346
Nate
Job Details: 10/11/2021
"Water is leaking through a hole in the drip pan. Pan is NLA. Steamed and cleaned up pan, used silver tape to seal it up and then coated with grease. Shouldnt leak anymore."
We serviced a
GE REFRIGERATOR
Model TBX25PABLRWW
Near Eden Prairie, MN 55347
Nate
Job Details: 10/11/2021
"Leaks water from drain pan. Steamed out drain, drains great now. Also has a tear in freezer gasket, moisture gets inside it, rusty, then drips water. Explained to customer whats happening. Used red glue to try and help seal it."
Omega Repair Services - Nate
Eden Prairie, Minnesota
10/12/2021
Nate, was thorough, on-time, customer service oriented and very friendly.
Overall Experience
Lmurphy
Minneapolis, Minnesota
10/11/2021
Nate was great at explaining the root-cause of the problem, giving good options for resolution, and ultimately resolving the issue. Our oven works great now!
Overall Experience
Minneapolis, Minnesota
10/10/2021
Very professional and responsive. Would definitely hire again and recommend to others.
Overall Experience
Minneapolis, Minnesota
10/07/2021
Overall Experience
Katie
Edina, Minnesota
10/07/2021
Nate fixed the problem, had the replacement part on hand, and so impressed how promptly the job completed from initial phone call to repair, thank you!! I also appreciate how helpful and informative he was. Will definitely contact again for future appliance repair needs. Thank you!!
Overall Experience