Nate

BACKSTORY

Hello, I’m Nate. I serve the Northwest Twin Cities metro area, where I live with my wife, Christina, who’s a nurse, and our three kids, ages 11, 14, and 16. We love traveling together (road trip!), adventure hikes, bonfires and family games. And sports! Our kids are into basketball, football, cross country running and Nordic skiing. Christina and I enjoy exploring Minnesota together on our motorcycle. My path to becoming a Service Hero is a little unconventional. With an MA in cross-cultural and organizational leadership, I served more than 10 years as a college advisor, recruiter and adjunct professor. In fact, I still teach a couple of online college classes every semester. I also spent a number of years in full-time church and non-profit ministry. When I found myself searching for a new career direction, and new ways to serve people, I looked to the technical service trade and applied with Omega Force. It was a great fit. After many months, hundreds of hours of classroom and hands-on training, and hundreds of service calls as Phil’s sidekick, I earned my toolbelt as a Service Hero, and truly love it.

MISSION PROFILE

My first mission is to get things back to normal for my customer. I want to help get you to a practical solution as quickly and inexpensively as possible. I get a lot of joy and satisfaction from showing my customers things about their appliances that they didn’t know, giving them tips, and de-mystifying how things work. I guess that’s the teacher in me. Finally, I know It’s strange, but I also feel compassion for that inanimate object. I want to restore the appliance to useful life, and keep it from going into a landfill somewhere. I guess that’s part of what we mean by making the world a better place, once appliance repair at a time.