Tom

BACKSTORY

Hey, I’m Tom! I’ve been working as an appliance repair technician since 2016, but my background also includes commercial HVAC, refrigeration, and hot-side repair work. I graduated with a diploma in HVAC and refrigeration repair back in 2013 and have been honing my skills ever since. There’s nothing more satisfying to me than troubleshooting a tough repair and getting it right.
Outside of work, I love spending time outdoors—camping and fishing in the summer, hunting in the fall. I’m also big into music and play several instruments, including accordion, banjo, and guitar. Occasionally, I even jam with a fast-paced rock band back in Minneapolis. I enjoy tinkering, whether it’s working on vehicles, ATVs, or learning something new.

MISSION PROFILE

What I love about Omega Force is how they treat their employees and provide the right tools and resources to help troubleshoot even the most challenging repairs. I joined Omega Force because it’s a fast-growing company that’s staying ahead of the curve in the ever-evolving appliance industry, and I’m excited to be part of that growth.

Tom

Omega Force Appliance Repair Rated 4.8 out of 5 stars based on 56 customer reviews

We serviced a

HAIER WALL OVEN++

Model HCW225RAES

Near Watertown, Minnesota 55388

Tom

Job Details: 03/06/2026

Haier single wall oven would not power on, uninstalled unit and found thermal limit tripped, reset thermal limit and restored power, verified heating elements and cooling fan operate properly and confirmed normal preheat cycling, advised customer to monitor and replace thermal limit if issue returns.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Victoria, Minnesota 55386

Tom

Job Details: 03/06/2026

Whirlpool range not heating properly and discovered oven set to Celsius instead of Fahrenheit so corrected setting and verified oven reaches proper temperature.

We serviced a

FRIGIDAIRE RANGE

Model FCRG3052BSG

Near Carver, Minnesota 55315

Tom

Job Details: 03/06/2026

Frigidaire range slow ignition and gas smell so replaced igniter and adjusted position improving ignition and advised burner tube replacement if issue returns.

We serviced a

LG REFRIGERATOR

Model LFDS22520S.ASTCNA0

Near Chaska, Minnesota 55318

Tom

Job Details: 03/06/2026

LG refrigerator not maintaining temperature and found leak at compressor discharge line so repaired weld evacuated system and recharged refrigerant restoring cooling.

We serviced a

LG REF - NO COOL

Model LMXS30796S.ASTCNA0

Near Victoria, Minnesota 55386

Tom

Job Details: 03/05/2026

Replaced freezer grille assembly and verified refrigerator is cooling to proper temperature. Also cleared mineral deposits from ice maker fill tube.

Hsmalley

Shakopee, Minnesota

WHIRLPOOL REFRIGERATOR

WRMF3636RZ00

The experience was superb.

03/07/2026

Carver, Minnesota

FRIGIDAIRE MICROWAVE

PMBD3080AFA

Thank you for your kind feedback, Mitch! We're glad Tom was able to resolve the issue with your Frigidaire microwave efficiently. Please don't hesitate to reach out if you need any further assistance.

02/24/2026

Brian Kelzer

Victoria, Minnesota

LG DISHWASHER

LDFN3432T.ASTEEUS

Very professional and double checked his work

Thank you for sharing your experience, Brian! We are glad to hear that you found our technician, Tom, to be professional and thorough in his work. If you ever need assistance again, feel free to reach out to us.

02/20/2026

Warranty work

Maple Plain, Minnesota

HISENSE DISHWASHER

HUI66360XCUS

Tom listened to us when we explained the issue and our possible cause for an issue with our brand new dishwasher. He was very patient with my husband and then proceeded to fix the problem very quickly. He was very conscientious.

Thank you, Anita, for sharing your positive experience with Tom! We're delighted to hear that he was attentive, patient, and efficient in resolving the issue with your dishwasher. We appreciate your feedback and look forward to serving you again in the future.

02/04/2026

Josh

Eden Prairie, Minnesota

LG REFRIGERATOR

LSXC22426S.ASTCNA0

Thank you for sharing your experience, Josh! We appreciate your feedback and are glad to hear that Tom provided a thorough inspection of your LG refrigerator. Please don't hesitate to reach out if you have any further concerns.

01/27/2026