Tom

BACKSTORY

Hey, I’m Tom! I’ve been working as an appliance repair technician since 2016, but my background also includes commercial HVAC, refrigeration, and hot-side repair work. I graduated with a diploma in HVAC and refrigeration repair back in 2013 and have been honing my skills ever since. There’s nothing more satisfying to me than troubleshooting a tough repair and getting it right.
Outside of work, I love spending time outdoors—camping and fishing in the summer, hunting in the fall. I’m also big into music and play several instruments, including accordion, banjo, and guitar. Occasionally, I even jam with a fast-paced rock band back in Minneapolis. I enjoy tinkering, whether it’s working on vehicles, ATVs, or learning something new.

MISSION PROFILE

What I love about Omega Force is how they treat their employees and provide the right tools and resources to help troubleshoot even the most challenging repairs. I joined Omega Force because it’s a fast-growing company that’s staying ahead of the curve in the ever-evolving appliance industry, and I’m excited to be part of that growth.

Tom

Omega Force Appliance Repair Rated 4.8 out of 5 stars based on 48 customer reviews

We serviced a

SUBZERO++ REF BUILT IN++

Model 532

Near Excelsior, Minnesota 55331

Tom

Job Details: 12/12/2025

Reconnected ice maker shut off arm and advised replacement if issue returns

We serviced a

LG REFRIGERATOR

Model LMXS30776S.ASBCNA0

Near Chaska, Minnesota 55318

Tom

Job Details: 12/12/2025

Disassembled freezer and replaced grille assembly, refrigerator unplugged since diagnosis and will be back to temperature by morning

We serviced a

KENMORE WASHER

Model 110 24962301

Near Eden Prairie, Minnesota 55346

Tom

Job Details: 12/12/2025

Kenmore top load washer not draining and lid not engaging switch, bent lid actuating rod and unit now engaging switch and operating correctly

We serviced a

LG DRYER

Model DLE6100W

Near Excelsior, Minnesota 55331

Tom

Job Details: 12/12/2025

LG dryer shutting off early with flow sense lit, replaced main board and tested with vent disconnected, unit ran properly, customer will vent into garage temporarily, recommended thermostat kit if issue continues

We serviced a

GE RANGE

Model CGS700P3M3D1

Near Waconia, Minnesota 55387

Tom

Job Details: 12/11/2025

Replaced GE range UI touch board control; verified proper operation.

Nikki

Mound, Minnesota

SUBZERO++ REF BUILT IN++

BL-36U1D/0

If I need an appliance repaired again I’m calling Omega!

Thank you for your kind words, Nicole! We're glad to hear you had a positive experience with our service. Feel free to reach out to us anytime you need help with your appliances.

12/13/2025

Cassidy F

Carver, Minnesota

SAMSUNG REFRIGERATOR

RF28R7201SR/AA

Booking an appointment was easy and the communication was great from start to finish. I would definitely contact Omega Force and Tom again in the future if needed!

Thank you so much for your kind words, Cassidy! We're thrilled to hear that you had a positive experience with our service and communication. We look forward to assisting you in the future if needed!

12/09/2025

Eden Prairie, Minnesota

SAMSUNG REFRIGERATOR

RSG257AARS/XAA

Thank you for your kind review, Thomas! We're glad to hear that Tom was able to fix your Samsung refrigerator and that it is now working properly. If you have any more appliance issues in the future, don't hesitate to reach out to us.

12/06/2025

James

Victoria, Minnesota

LG REFRIGERATOR

LHFS28XBS.ASTCNA3

Tom did an excellent job a d kept us informed.

Thank you so much for your positive feedback, Van James! We appreciate your recognition of Tom's excellent service and communication. Please don't hesitate to reach out if you need anything in the future.

12/05/2025

Chaska, Minnesota

LG MICRO BUILT IN++

WCEP6423F.BRSLLGA

Dear Kimberly, thank you for taking the time to leave a review. We're glad Tom was able to address the noise issue with your LG appliances effectively. We appreciate your feedback and are happy that we could assist you!

12/03/2025