Service History 302 - Omega Force Appliance Repair

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEQ5

Near Minneapolis, Minnesota 55442

Nate

Job Details: 09/25/2023

"Replaced bad water valve today. Steamed out Icemaker again where water was dripping into it from the bad valve. No leaks. Water dispenses great, and Icemaker has been making ice now."

We serviced a

WHIRLPOOL RANGE

Model RF368LXPS1

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 09/25/2023

The customer complaint she was getting a hot maybe burn smell and they thought it could be from the range because the terminal block has melted on the range before. When I arrived I found the range was pulled out and unplugged. I checked the block and cord and everything was tight and no arching or burning. I plugged it back in and checked for any shorting. I pulled control board off and checked the board. I found no issues anywhere. I advised the customer the range is working properly and the issue is not with the range. I could not smell anything unusual.

We serviced a

KENMORE REFRIGERATOR

Model 795.74015411

Near Rogers, Minnesota 55374

Matt

Job Details: 09/25/2023

"Customer complaint is, POOLING WITH WATER AND ICE UNDER THE PANTRY. Inspected and tested. Refrigerator is made by LG. Found the FF evaporator drain was plugged. Defrosted evaporator and cleaned out drain. Tested and drain is working great. Refrigerator is now fixed."

We serviced a

ASKO++ WASHER

Model WM25.3

Near Minnetonka, Minnesota 55345

Adam

Job Details: 09/22/2023

"Unit making loud noise during spin. She said the heavier load the louder it is. I put unit in a drain and spin. The drain pump is louder then normal and sounds like its on its way out. The main concern is the bearing. The rear bearing is failing and making loud noise when spinning. Not sure if we can get parts for it or not. I explained it would be an expensive repair if we can get parts. She is going to get a new one it sounds like but like to know if the parts are available how much it would be. I didnt quote anything because I have no idea. Not able to look up parts due to cellular service. Call customer with quote for bearing and drain pump; snapped 2 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model PSW26PSSBSS

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 09/22/2023

"Tenants complaint not cooling properly ice cream is getting warm. I found she had setting at the coldest setting and still about 10 degrees off. So ice cream and sugary food is soft. Also fridge is higher temp also. So fresh food items wont last as long. Removed evap cover and found the evap not completely frosted. The top is dry. Took an amp draw and found its lower then it should be also indicates a sealed system issue. Would need to tab in to system to find leak. Left voice mail for property manager. Explaining there is a leak but would need to do more digging to find leak. To find the leak we would have to tap into system and will have a minimum off 360 just to hook up dye to find the leak. Then additional labor for repair and parts. ; snapped 2 QuickPics, states that autho needed"

We serviced a

LG REFRIGERATOR

Model LMXS28626D

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 09/22/2023

"CUSTOMER HAD UNIT PULLED OUT ON ARRIVAL WITHOUT ANY PROTECTIVE MAT. ADD PHOTOS OF DAMAGE TO FLOOR BEFORE DIAGNOSING STARTED. Customers complaint unit not cooling. Just stopped cooling In one day its warm. Found that everything is running. The compressor is running and not pumping the Freon any more. Unit needs a new compressor filter and board if neeeded; snapped 2 QuickPics, states that autho needed"

We serviced a

SPEED QUEEN WASHER STACKED++

Model STET77WN

Near Minneapolis, Minnesota 55414

Nate

Job Details: 09/22/2023

"Speed Queen washer continually sends water into washer until you turn off the water at the wall. Needs a new water valve. This will be really hard to service. Its on the far left, between wall and stacked unit next to it. No room to slide appliances to the right, and cant pull it out because of door handle. Would need dryer removed from top, tight fit behind units. Will have to climb over units. Would need 3 blocks of time for this, and a second technician. They also told me while I was there that the dryer on top of it doesnt heat. And the whirlpool washer to the right (stacked unit) has d27 error. Out of order. And dryer to right of that needs to be reconnected to wall. I called Maya to let her know they need to enter those into portal and that we are going to call back with a quote for speed Queen washer water valve. ; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Blaine, Minnesota 55449

Phillip

Job Details: 09/22/2023

"The compliant is the freezer light and some of the fresh food compartment lights are not working. I pulled out the freezer led and jumped the wires. When I did that and all of fresh food lights all came on. It will need the freezer module CW10695459. Please get approval and contact the customer. ; snapped 1 QuickPics, states that autho needed"

We serviced a

SPEED QUEEN DRYER

Model LDEE5BGS173TW01

Near Saint Paul, Minnesota 55108

Delton

Job Details: 09/22/2023

"Replaced heating element, tested and dryer is heating and working good. Dryer vent is hidden and is a blind hook up. Maintenance guys know that and will add venting to ensure its vented to the outside correctly.; saved tckt , states that autho needed"

We serviced a

BOSCH REFRIGERATOR

Model B36FD50SNS/01

Near Maple Grove, Minnesota 55369

Matt

Job Details: 09/22/2023

"Customer complaint is, THE FRIDGE IS NOT PROPERLY MAKING ICE, IT DOES WORK SPORADICALLY. Inspected and tested. FF compartment is 39F and freezer is 2F. Ice maker is clicking and trying to cycle but cant. Needs a new ice maker part number 11036056. This is over our limit. Call in for authorization. ; saved tckt"

We serviced a

GE DISHWASHER

Model GDF620HGJ2WW

Near Minneapolis, Minnesota 55418

Phillip

Job Details: 09/22/2023

The user interface control is dead. I hooked up the Newfi tool and it powers on but does not connect. The user interface is bad. I quoted the repair and ordered the user interface. ; ordrd 1 WD21X31902 (Ui control)

We serviced a

MAYTAG WASHER

Model SAV365ZAWW

Near Minneapolis, Minnesota 55407

Delton

Job Details: 09/22/2023

Idler WP27001028; idler wheel WP40045001; retainer ring 23748; washers 52549 (need 2); belt WP27001007I think there is a kit that comes with new complete pulley. I am ordering that as it seems to be the right one. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 959P3 (Idler Repair kit)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1050REC2

Near Minneapolis, Minnesota 55403

Phillip

Job Details: 09/22/2023

"The dishwasher needed to be mounted and leveled. We installed the mounting bracket and leveled the dishwasher. We started the dishwasher and found it does not drain. I removed the drain pump and got the impeller to move. We also found the drain pump is leaking water. Now Im ordering the drain pump assembly. The customer will pay by check. ; used 1 W10426979 (BACKER) from stock, ordrd 1 A00126501 (DRAIN PUMP ASSM)"

We serviced a

MAYTAG DRYER STACKED++

Model MED8630HW0K

Near Edina, Minnesota 55435

Nate

Job Details: 09/22/2023

"Dryer door hinge is broken. Quoted for new hinge. Employees at this store came into the break room and were asking me to relocate the hinge from the right side to the left side. And the latch from the left side to the right side. You have to take the whole door assembly apart to do that, but they really wanted me to. One employee called his manager telling them that they would like me to do that today. I explained that the hinge is broken, but they want me to now, so I took 40 minutes and took apart door, relocated hinge and latch assembly. I showed them that I did that, and will be back to actually fix door on Wednesday. I was leaving and one employee yelled wait wait wait because the door was popping open. I explained that the hinge is broken, and that I will be back to fix it on Wednesday. Quote is attached. Also ordered catch in case it gets damaged before I get back. W10208254; ordrd 1 W11051465 (Hinge) and 1 W10208254 (Catch)"

We serviced a

GE REFRIGERATOR

Model PYE22KYNFFS

Near Minneapolis, Minnesota 55424

Nate

Job Details: 09/22/2023

"Fridge stopped making ice a few days ago. Up until recent it was sporadically making ice. I plugged in my newfi device and saw that over the past week its been 90-100 degrees in freezer according to the control board. I went to the board and checked the freezer thermistor and it said 25 degrees. Temp is currently at 25. Thermistor is good, the board is bad. Ordered a new main PCB. Also, water dispenser keeps dripping. Quoted for new dispenser water valve. Coming back with nigh parts on Thursday. ; ordrd 1 WR57X10098 (Dual water valve) and 1 WR55X36965 (Main pcb)"

We serviced a

KITCHENAID RANGE

Model Kess907sss02

Near Hopkins, Minnesota 55343

Nate

Job Details: 09/22/2023

"Power went out to the house. Range worked perfect prior. When power came back on it immediately blew the main control board. Installed new board, and now it works great. Please email receipt to customer. Thats why I put as pending authorization. Job is complete."

We serviced a

SPEED QUEEN DRYER

Model ADE6HRYS178TW01

Near Elk River, Minnesota 55330

Matt

Job Details: 09/22/2023

"Customer complaint is, CONSTANTLY BEEPING AND SAYING DOOR IS OPEN CLOSED. Inspected and tested. Dryer was unplugged when I got here. I plugged dryer in and it continuously runs if the door is shut and the extended tumble light is on and it constantly beeping. If you open the door it shuts off. When its running its not heating. I canceled the cycle and now its working normal. I started dryer on a timed dry cycle and its heating and responding correctly when you open and shut the door and I can start and stop it with the start/pause button. I called Techline and he said the lights flashing was probably a error code. He said its most likely the motor relay sticking on the motor control board. I quoted customer $253. labor to install board. Customer approved repairs. Part on order. ; ordrd 1 D518862 (Motor control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Otsego, Minnesota 55301

Matt

Job Details: 09/22/2023

"Customer complaint is, REFRIGERATOR NOT WORKING, CLICKING ON AND OFF. Inspected and tested. Refrigerator is room temperature. Compressor is not running, its just clicking. I installed a new start relay and the compressor is just buzzing and not turning on. The compressor has failed. ; saved tckt"

We serviced a

LG DRYER

Model DLE2250W

Near Wayzata, Minnesota 55391

Adam

Job Details: 09/22/2023

Customers complaint you close the door and it will start to run automatically. Verified complaint. Removed the top. I found the relay on the main board is stuck on so it will always run. Needs new control board. Installed part and reassembled. Tested unit multiple times and its working properly now. Unit sounds good tumbling. Its heating properly also.

We serviced a

BEKO RANGE

Model PRGR34550SS

Near Saint Paul, Minnesota 55102

Delton

Job Details: 09/22/2023

"I did smell gas when i turned on broil for first time and cooktop burners took longer to ignite as if the gas was just turned on to the system and it was first regulating gas pressure in the range. After that, every time i tried the bake and broil and the cooktop i did not smell gas. I told customer its safe to use. If they are concerned more to call gas company and they can check for any gas leak. If problems continues i told them to call back."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Saint Michael, Minnesota 55376

Matt

Job Details: 09/22/2023

"Customer complaint is, CANT GET LOCK BUTTON UNLOCKED, SCREEN NOT WORKING. Inspected and tested. Found the UI was unresponsive. I put washer into test mode and it turned on and let me check error codes and start a test mode. I canceled and drained and now washer is powering up and working normal. I started it on 2 different cycles and it was working perfectly.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 09/22/2023

Installed heater from last diagnosis. Once installed I tested heater to make sure its working properly. Unit is now cooling properly and defrosting properly.

We serviced a

SAMSUNG DRYER

Model DV50F9A7GVP/A2

Near Waconia, Minnesota 55387

Adam

Job Details: 09/22/2023

Found the motor humming but wouldnt turn the drum. Gave a boost and now its working. The motor is getting week. Heat is working properly. Tested multiple time now its working properly. Told customer once you add weight good chance it wont have to the strength to tumble. They are going to replace unit if it happens again because they have had so many issues.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Champlin, Minnesota 55316

Phillip

Job Details: 09/22/2023

We verified the lid corners were broken. I replaced the lid . Tested operation all good.

We serviced a

LG REFRIGERATOR

Model LFXS28566M/00

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 09/22/2023

"The complaint was when it fills water , water leaks out from the ice maker and into the bucket. We found when it fills with water, the water is spraying over the side of the ice mold . We adjusted the ice maker fill tube and cleaned the hole. We tried a few more times and now it does not leak out.

We serviced a

HISENSE REFRIGERATOR

Model MRF266N6CSE

Near Minneapolis, Minnesota 55418

Nate

Job Details: 09/22/2023

"Water leaking from fridge. Found water leaking from the main hard water line where it connects to the plastic waterline. Used plumbers tape and tightened, no leaks from there. Also found leak from John guest fitting behind fridge. Waterline that was in the fitting was damaged. I cut off the damaged tip and re inserted tip into the to the other end. Used a little red glue too. Now no leaks. Customer also showed me freezer had rhime ice. I found one section of freezer door gasket that was compressed. I worked on expanding gasket, so now it seals nicely."

We serviced a

MAYTAG DRYER

Model MDG4806AWW

Near Saint Paul, Minnesota 55108

Nate

Job Details: 09/22/2023

"Replaced bad motor and belt. Vacuumed out lint, and oiled rollers. Runs great now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CHZ04

Near Mound, Minnesota 55364

Adam

Job Details: 09/22/2023

Customer has low water pressure out dispenser and not producing ice cubes and if it does make cubes they are small. Pulled fridge out on protective mat. There is another filter in the back of the fridge. I explained that can be the issue but lets check before the filter and still no pressure. We cant find the water hook up in the utility room. He will neeed a plumber to fix water pressure issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Saint Paul, Minnesota 55104

Delton

Job Details: 09/22/2023

Found that ice maker plastic that holds in the shut off arm is worn and arm will slip out and ice wont stop making. Also found that the evaporator drain was clogged and when in defrost will leak onto bottom of freezer and leak onto floor. I defrosted and cleaned out drain hose and now drains correctly into drip pan. Customer approved estimate to replace ice maker. REplaced ice maker and it cycled and fills. No leaks. Refrigerator is working good.

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Minneapolis, Minnesota 55406

Delton

Job Details: 09/22/2023

Replaced evaporator cover assembly per beko service bulletin for ice build up issue. Tested and refrigerator is cooling and working good.

We serviced a

KENMORE WASHER

Model 110.29522801

Near Minneapolis, Minnesota 55409

Nate

Job Details: 09/22/2023

Water leaking from water valve. Picked up a new one. Came back and installed it. No leaks now.

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031UW/AA

Near Minneapolis, Minnesota 55417

Delton

Job Details: 09/22/2023

Customer said no power to dishwasher. Found that there is no power at wire nut to dishwasher. There is light switch underneath sink. I turned that on and dishwasher turns on and is working good.

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FGX831FS0

Near Minneapolis, Minnesota 55403

Phillip

Job Details: 09/22/2023

I advised the customer to have the gfi changed with a normal outlet. The washer squeak is from the main bearing or the idler. Its hard to tell. I removed the belt and isolated the idler and main bearing. Both seem ok. I advised the customer to use it until it dies.

We serviced a

DACOR++ MICROWAVE

Model MMDV305

Near Minneapolis, Minnesota 55438

Nate

Job Details: 09/22/2023

"They were opening the door and it popped the breaker again. I plugged it into another outlet, power came on, I hit open and it tripped the breaker. We reset the outlet. I took all connectors off of the door switches. Tested all switches. All test good. Tightened up the connections on all the switches. Tested the door six times. Ran it with a glass of water, and the water heated, and it ran great. I then opened the door and closed it a few more times, and it worked great. Fuse did blow when i first got here. I used one of our 20 amp fuses.

We serviced a

GE WASHER

Model GFW850SPN0DG

Near Andover, Minnesota 55304

Matt

Job Details: 09/22/2023

"Customer complaint is, NOT CYCLING, RAN ALL DAY, MAKING A CLICKING NOISE, STAYED IN CYCLE. Inspected and tested. I hooked up SmartHQ and ran through service diagnostics and everything was working perfectly. The only thing was there was a ton of suds in the washer when I would fill and agitate, even with the drawer removed. I filled and drained probably 5-6 times before it went away. I started a rinse and spin cycle and it completed perfectly. Looks like soap suds are the issue. This has the smart dispense drawer and Ive seen this cause issues before with to much soap. I advised customer to use less soap and that if he continues to have problems, we would probably have to replace the drawer."

We serviced a

ELECTROLUX WASHER

Model EFLS627UTT1

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 09/22/2023

The washer stops in all cycles. We found the faults e66 and e68. We checked the heater and wiring and found one of the heater wires fell off and rubbed against the belt. We fixed the wire and put the wire back on the heater. Water is leaking from the tub seal. The washer is working properly in all cycles but its leaking a little. We advised the customer to keep using but if they see water or it stops it would be better to replace it.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG237AARS/XAA

Near Minneapolis, Minnesota 55423

Delton

Job Details: 09/22/2023

"Replaced evaporator cover with fan. Plugged in refrigerator but compressor did not come on, there was no LED light on inverter board but In test mode it did come on and when i replugged in Refrigerator inverter board LED came on and compressor is running. I informed owner to keep an eye on it and if there is further issues to call us back. Refrigerator is cooling and working good.

We serviced a

WHIRLPOOL DRYER

Model WGD5200VQ1

Near Monticello, Minnesota 55362

Matt

Job Details: 09/22/2023

"Customer complaint is, DRYER MAKING A SQUEAKING NOISE. Inspected and found the left rear roller is falling apart. Also the belt is cracked. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR/AA

Near Sartell, Minnesota 56377

Matt

Job Details: 09/21/2023

"Customer complaint is, REFRIGERATOR ISN'T COLD. THIS WEEKEND WAS MAKING A RATTLING NOISE, BUT HAS SINCE STOPPED. Inspected and tested. Freezer is 1F and FF is 51F. The FF evaporator cover holes are all frozen over. Refrigerator needs a new defrost sensor and drain kit. This refrigerator does not have the FF ice maker, so it doesnt need the add on heater. Quoted customer $401. to install new defrost sensor and drain kit. Customer approved repairs. I advised customer that refrigerator needs to be unplugged 48hrs before I come back and to put down towels to catch any water. These are both stock parts. ; schdld next appmnt for 9/26 TUE !"

We serviced a

UNKNOWN RANGE

Model WNM430-7

Near St. Cloud, Minnesota 56304

Matt

Job Details: 09/21/2023

"Customer complaint is, FL BURNER IS NOT IGNITING AND IS CLICKING ALL THE TIME. Inspected and tested. Found the front left burner switch was falling off the valve. Reinstalled switch and now burner is working great. Range is now fixed. I called Katherine twice and left a message and never heard back from her. I left parts with customer. ; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Monticello, Minnesota 55362

Matt

Job Details: 09/21/2023

"Customer complaint is, BAD SMELL INSIDE. Inspected and found the filter was nasty and plugged solid inside the dishwasher. Also the air gap on the counter was plugged so the dishwasher couldnt drain all the way. I bypassed air gap and put high loop in hose. I removed the filter and showed the tenant the filter and advised that it needs to be regularly. Called and left a message with Kianna on what I did. Please bill customer. ; saved tckt"

We serviced a

LG WASHER

Model WT1101CW

Near Victoria, Minnesota 55386

Nate

Job Details: 09/21/2023

"Washer has continued to give the UE error. I took off the rotor and stator, both look great. The bearing doesnt sound bad. Checked how level it is. Leveled it out better. Still doesnt go through a spin. Needs new dampers. Quoted them for new dampers. Called them and quoted them. They will present it to the owner and see what they want to do. ; saved tckt"

We serviced a

BEKO DISHWASHER

Model DDT38530XIH

Near Minneapolis, Minnesota 55410

Nate

Job Details: 09/21/2023

"Display is dead. Found everything chewed through. Needs all new wire harnesses. Please quote for all new wire harnesses. Called DW, would need to research all the wire harnesses and call and quote owner. ; saved tckt"

We serviced a

KENMORE REFRIGERATOR

Model 795.74093410

Near Burnsville, Minnesota 55306

Delton

Job Details: 09/21/2023

Found that there is a restriction or sealed system leak because evaporator has ice ball on upper right (see picture) and %10 frost pattern. Customer was saying compressor was replaced before and it was but he didnt know how long ago.Also he wanted to know if shelving and bins were covered (see pictures) I informed customer that we would need to get authorization first before we can fix refrigerator.Kenmore fridge made by LG needs another sealed system repair.; saved tckt

We serviced a

GE REFRIGERATOR

Model GFE26GMKEF

Near Burnsville, Minnesota 55337

Delton

Job Details: 09/21/2023

"Replaced evaporator drain tube sent by square trade. Tested and no more leaks and is draining correctly. Refrigerator is working good.Office: bill out; saved tckt , states that autho needed"

We serviced a

GE MICROWAVE

Model PSB9240EF3ES

Near Otsego, Minnesota 55374

Phillip

Job Details: 09/21/2023

The customer said the microwave will randomly trip the breaker when its not beeping used. We checked the door switches and they tested good. I reset the breaker and the microwave is working properly. I gave the customer a quote for replacing the boards but advised it may not fix the issue. I advised her to have an electrician replace the circuit breaker.

We serviced a

SAMSUNG WASHER

Model WF45N5300AW/US

Near Osseo, Minnesota 55311

Phillip

Job Details: 09/21/2023

The customer said the washer leaks water into the pedestal. I ran the washer and never saw it leak. I pulled the front off and found no signs of water. I removed the filter and put some grease around the seal then put it back in. I cleaned the bottom of the glass door.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Saint Paul, Minnesota 55104

Delton

Job Details: 09/21/2023

"Found that it is leaking from motor to sump rubber hose. Customer approved estimate. Picked up part, replaced part, tested and no more leaks. Dishwasher is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Plymouth, Minnesota 55340

Phillip

Job Details: 09/21/2023

The customer said it has been working since I reset the board. Today I replaced the main board. I thawed out the auger motor because it was frozen.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF8

Near Minneapolis, Minnesota 55446

Phillip

Job Details: 09/21/2023

The customer said it has not been making ice for a while but now its making ice just fine. I found the twist tray may have been binding up. I trimmed the top of the tray and it should be ok now.

We serviced a

GE REFRIGERATOR

Model GSL25JFTFBS

Near Plymouth, Minnesota 55446

Phillip

Job Details: 09/21/2023

The fresh food is not cooling. I found the freezer evaporator is frosted over. I tested the heater and its bad. I replaced the heater and defrosted the evaporator.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS2

Near Osseo, Minnesota 55311

Phillip

Job Details: 09/21/2023

The door handle was not loose. The part that is loose is the glued on metal frame around the outside of the glass. I advised the customer its not covered. The light bulb was broken off in the socket. I got the broken piece out and installed the new bulb the customer had. The customer said hot air is escaping from the door. The door seal is good and the door shuts good. I cleaned around the door seal and made sure the oven is working.

We serviced a

GE DISHWASHER

Model PDW7380N15SS

Near Minneapolis, Minnesota 55416

Nate

Job Details: 09/21/2023

"Replaced bad drain pump. Hard water line started leaking. Spent 45 minutes trying to adjust it to stop but it wouldnt. Ended up going to the hardware store to buy two adapters for our flex waterline. Installed that. Now it fills, circulates, and drains great. No leaks.

We serviced a

HOTPOINT REFRIGERATOR

Model HPS18BTNDRWW

Near Minneapolis, Minnesota 55428

Nate

Job Details: 09/21/2023

"Freezer is 35 and ff is 57. Found a door must have gotten left open, because there was a TON of rime frost built up on evaporator. I got the evaporator panel off, and was going to put the freezer into defrost mode but it just happened to go into defrost. Heater and bi metal are good. Used steamer to steam all the frost off of the evaporator and evaporator fan to give it a fresh start. Told tenant 24 hours to get down to temp. Working great now though.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Burnsville, Minnesota 55306

Delton

Job Details: 09/21/2023

"Found that hub is stripped. Tub wont catch when washer is trying to spin. Wash plate will spin very fast and washer will stop. Customer approved estimate. Replaced hub, tested and washer fills, agitates, drains and spins.Washer is working good.

We serviced a

LG DRYER

Model DLEX9000V

Near Excelsior, Minnesota 55331

Adam

Job Details: 09/21/2023

Customer complaint not drying as well and burning smell. Started unit and took temps. Temps were hitting low 200s which is high. With the vent remove temps are better. Disassembled unit and tested heater. Heater testing good. Wasnt a bunch lint. Cleaned up the dryer and oiled the rollers. Reassembled unit. The dryer vents need to be cleaned. They vent out the roof the customer said.

We serviced a

SAMSUNG DRYER

Model DVE45T6000W/A3

Near Saint Paul, Minnesota 55108

Nate

Job Details: 09/21/2023

"Not heating. Found a bad HEAT ELEMENT. Replaced heater assembly. Vacuumed out dryer, oiled rollers. Runs and heats great now. Customer had their vent cleaned one year ago approximately.

We serviced a

MAYTAG DRYER

Model MEDX600XW0

Near Victoria, Minnesota 55386

Adam

Job Details: 09/21/2023

Customer stated loud noise. Verified complaint. Loud squeaky sound when tumbling. Disassembled unit and found a bad idler. Quoted two different options. One just the idler and one as the repair kit. She went with the good choice of replacing with the kit. Which replaced idler belt and 4 rollers. Installed parts reassembled and sounds great.

We serviced a

GE DRYER

Model GFWS3500L0WW

Near Savage, Minnesota 55378

Delton

Job Details: 09/21/2023

Replaced front glides and rear bearing. Tested and drum now spins evenly and runs quietly. Dryer is running and working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5JHAXTS02

Near Roseville, Minnesota 55113

Nate

Job Details: 09/21/2023

"Frost heavily built up in air intake/vent at bottom of ff section. Put the fridge into forced defrost and heater came on immediately, and evaporator wasnt over frosted. Saw service bulletin for adaptive defrost control but that would have built up excessive frost on evaporator. Customer mentioned a bunch of room temperature water bottles were pushed up against vent, and frost started building up then. We determined that was root cause. I steamed out and dried out vent. Working nicely now."

We serviced a

LG REFRIGERATOR

Model LFXS28968S/08

Near Chaska, Minnesota 55318

Adam

Job Details: 09/21/2023

Installed fan from last diagnosis. Once installed tested. Everything is working properly now. Reassembled unit. Code has cleared also.

We serviced a

LG REFRIGERATOR

Model LFXS30766S/03

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 09/21/2023

Installed compressor and filter from last diagnosis. Once installed tested with nitrogen. No leaks. Vacuumed and updated board. Filled with Freon then let unit cool after. It dropped 10 degrees and pressure on the low is riding right around 0 which is perfect. Everything is working properly now

We serviced a

LG WASHER STACKED++

Model WM4270HVA

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 09/21/2023

Unit isnt spinning out clothing. Clothing is wet. Even if they put to drain and spin. Will drain out fine but wont spin at high speed. Put In test mode and wont spin over 50 rpm. Disassembled unit tested the stator which was good next tested hall sensor. Found the hall sensor bad. Replaced sensor and reassembled. Tested unit multiple times spins out just fine.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Monticello, Minnesota 55362

Matt

Job Details: 09/21/2023

"Customer complaint is, IM NOT MAKING ICE AND FREEZES things in the FF compartment. Inspected and tested. FF compartment temperature is 32F and Freezer is 2F. Thermistors, fans and damper all tested good in test mode. I found the ice maker was jammed up with cubes. I removed ice maker and cleaned it out. Reassembled and tested. Ice maker cycled and filled with water. I removed and dumped out ice maker again and cycled it and it filled with water. Looks like the ice maker was just jammed up. I think the temperature issues are because it was trying to make ice and couldnt, so it was cooling down to try and speed up the ice production."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Plymouth, Minnesota 55340

Phillip

Job Details: 09/19/2023

The whole unit will stop cooling and then will come back randomly. If I put it into service mode and then take it back out the whole fridge will start to run and cool but for only a few seconds. I inspected the main board but it looks good. I quoted the customer for the board. I will order and come back to replace the board. ; ordrd 1 W10843055 (MAIN CONTROL BOARD)

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLSS3

Near Clearwater, Minnesota 55320

Matt

Job Details: 09/19/2023

"Customer complaint is, TAKES 4 HOURS FOR A CYCLE. Inspected and found the heating element is fried. Theres a service bulletin for this element and you have to replace the board with the new one. Part number is 8194200 and its a kit with the board also and its NLA. Can someone see if they can find this part please. ; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model DFI664

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 09/19/2023

Unit wasnt draining properly. When I arrived it was full of water. Tried to drain could hear the pump but nothing coming out. Hook up my vac to the end of the drain hose and vacuum while the pump was going and it started to drain. Flushed water multiplied times through unit. Some times would drain all the way and some times would be just to the top of the filter. Checked over the hose. Checking for any kinks or obstructions but none is found. Quoted customer for new drain pump. He wants to run a few loads then let us know. ; snapped 2 QuickPics

We serviced a

SAMSUNG REFRIGERATOR

Model RT21M6215SG/AA

Near St. Cloud, Minnesota 56303

Matt

Job Details: 09/19/2023

"Customer complaint is, FRZ TEMPS ARE UP AND DOWN. Inspected and tested. Found a F5 freezer defrost error. The freezer defrost sensor tested bad from the board. Heater came on in test mode. I cant remove the freezer evaporator cover because its frozen in place. Quoted customer $301. to install new defrost sensor. Customer approved repairs. Part on order. I advised customer that they need to unplug refrigerator 24-48 hrs before I come back. ; ordrd 1 DA32-10105R (Defrost sensor)"

We serviced a

HAIER REFRIGERATOR

Model HA10TG21SS

Near Minneapolis, Minnesota 55414

Delton

Job Details: 09/19/2023

Air leak cause by frost build up on freezer due to door hinge was out of alignment. We corrected the door ailment by secured properly. Problem result . Office to collect payment.; saved tckt

We serviced a

THERMADOR++ RANGE

Model PRG305PH/01

Near Minneapolis, Minnesota 55406

Delton

Job Details: 09/19/2023

Found that the error is for the cooling fan and reason I didnt see it is that the fan starts slow then gets the error but when you restart the oven the cooling fan has warmed up and runs fast enough so it doesnt get the error.I informed customer that previous payment will be applied to the cooling fan and he is ok with paying the difference of the part and extra labor.I quoted customer additional $198.18.Customer still will leave and deal with sparking issue.Ordering cooling fan and rescheduling customer. Scheduling 2 hours for repair.Spark module 12008961Cooling fan 00791462Electrode 00635221Electrode base 12007259; ordrng 1 00791462 (Cooling fan)

We serviced a

LG WASHER

Model WM3987HW

Near Saint Paul, Minnesota 55103

Delton

Job Details: 09/19/2023

Found that the drain hose is cracked next to the drain pump. Every time it drains it shoots out water. Needs new drain hose.; ordrd 1 5215ER2002G (Drain hose)

We serviced a

MAYTAG DRYER

Model MDG4806AWW

Near Saint Paul, Minnesota 55108

Nate

Job Details: 09/19/2023

Drum not tumbling. Has a bad motor and belt. Ordered blower wheel just in case I cant get it off when I come back. They will pay by check. ; ordrd 1 40048501 (Motor) and 1 40111201 (Belt) and 1 56000 (Blower wheel)

We serviced a

GE REFRIGERATOR

Model GNE27JSMAFSS

Near Saint Paul, Minnesota 55104

Nate

Job Details: 09/19/2023

"Complaint is fz is warm. Plugged in the newfi device, for past couple months temps have been upper 40s and 50s in fresh food and 30s and 40s in fz. All fans running. Big glob of ice on evaporator inlet. Compressor amp draw is .45 amps. 6 of space to get behind fridge when its pulled out to island. Needs sealed system work, please call customer with quote. ; saved tckt"

We serviced a

ZLINE++ RANGE

Model RAB30

Near Saint Paul, Minnesota 55107

Delton

Job Details: 09/19/2023

Customer says it will make noise when convection fans are running when oven is hot. Replaced both convection fans sent by manufacture. Tested oven to 450 degrees and fans did not make noise as if they were hitting anything.Range is working good as Im here.I did notice that the back cover of range was bent (see picture) hopefully didnt damage cabinet any but fans sounds good now.Note: the floors were scratched before I got here. I pointed it out to customer before we pulled out range and she was aware and said that their electrician did it.Office: bill out work order to manufacture.; saved tckt

We serviced a

BEKO DISHWASHER

Model DUT36522X

Near Fridley, Minnesota 55421

Nate

Job Details: 09/19/2023

"Complaint is lower rack isnt getting clean and spray arm isnt rotating. Checked water softness level, and its 25 on a scale of 1-25, very hard. Also, customer uses cascade, recommended finish. Valve that switches between lower and upper not switching. Tech support said could either replace just the Diverter or the whole sump assembly. Both are out of stock at Marcone. Can someone try to track one of these down? Part numbers are attached in photos. 1512000400 and 1511906200. ; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model TH03898409

Near Rosemount, Minnesota 55068

Delton

Job Details: 09/19/2023

"Dishwasher has air trap. Found that there was debris that was stuck inside drain hose into air trap. Removed debris, tested and dishwasher now drains fully and is working good.Added labor to clean out drain line and test dishwasher fully. And this was a long ways away.; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5000WW/AA

Near Minneapolis, Minnesota 55416

Delton

Job Details: 09/19/2023

"Customer had it defrosted. Replaced drain tube, tested the evaporator drain and poured some water and it drains to drip pan and no longer leaks into freezer bottom. Refrigerator is working good.

We serviced a

MAYTAG DRYER

Model MEDZ400TQ2

Near Saint Joseph, Minnesota 56374

Matt

Job Details: 09/19/2023

"Customer complaint is, JUST BEEPS WHEN PRESSING START. Inspected and tested. Found the motor relay on the board is fried. Customer declined repairs and will call us back if they want us to order the board."

We serviced a

MAYTAG DRYER

Model MVWC6ESWW1

Near St. Cloud, Minnesota 56304

Matt

Job Details: 09/19/2023

"Customer complaint is, WONT START. Inspected and tested. Found washer doesnt fill with water. The temperature sensor switch has failed. Customer approved repairs. Installed new switch and tested. Washer is working great. Washer is now fixed."

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Minneapolis, Minnesota 55446

Phillip

Job Details: 09/19/2023

The washer would not go through a wash or spin. Today I replaced the motor control board. Now the washer is washing and will go into a spin. All tested good when we ran a test cycle.

We serviced a

GE REFRIGERATOR

Model GYE18JSLKFSS

Near Minnetonka, Minnesota 55345

Nate

Job Details: 09/19/2023

"Replaced bad auger motor, also noticed that solid smooth ice was built up behind ice bucket, and water had been running down from the water dispenser for the icemaker. Checked and made sure no leaks from icemaker itself. Icemaker is good. Extended funnel with silver tape. Icemaker filled with water, no leaks now."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Edina, Minnesota 55410

Nate

Job Details: 09/19/2023

"Dishwasher was dead. Found the gfi under the sink was tripped. Reset it, ran dishwasher, it filled, washed, and drained great. If it happens again I recommended plugging it in with an extension cord to another outlet."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2412SS2A

Near Edina, Minnesota 55435

Nate

Job Details: 09/19/2023

"Dishwasher not filling with water. Found it full of excess suds. Filled it, put olive oil in it, ran it, let it circulate, then drained it. The first time it drained we got excess suds coming out of the air gap, and running down under the sink, onto the gfci. After draining and filling it six times, and scooping out the initial suds, and using olive oil, it runs great now. Also had to disconnect drain line and clean out, so that it could drain better. Recommended finish detergent."

We serviced a

BOSCH MICROWAVE

Model HMB50152UC/05

Near Victoria, Minnesota 55386

Adam

Job Details: 09/19/2023

Removed unit from the wall. Disassembled unit. Installed new magnetron from last diagnosis. Once installed tested 3 times to make sure it was working properly. Unit sounds and heating properly. Reassembled unit. Installed back into the cabinet. Tested again and is heating properly.

We serviced a

KITCHENAID DISHWASHER

Model KUDC10IXWH7

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 09/19/2023

Installed display board from last diagnosis. Once installed tested unit made sure all buttons were responding. Reassembled unit then put unit in tested mode and got stuck. Unplugged unit and installed new control board and now unit is working properly. Installed the old display board and then 2 buttons wont respond will need both board. Installed parts reassembled went through test mode and now unit is working properly

We serviced a

JENN-AIR COOKTOP++

Model CVGX2423B

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 09/19/2023

Installed spark module from last diagnosis. Once installed. Had to figure out which igniter goes where because it was a sub part number and is a little different once I figure out the wiring now unit is working properly. I explained sometimes it will keep lighting till it knows its ignited. When the igniters wear cold it took one minute for the igniting to stop once the igniter was warm. At the end its lighting every time no issue. Might because the igniters are warm or took the module a little bit to learn.

We serviced a

ASKO++ DISHWASHER

Model D5636 CC

Near Minnetonka, Minnesota 55345

Adam

Job Details: 09/19/2023

Unit making loud noise during drain. Removed the filter cleared out all the water. Then removed the filter cover over the pump access hole. Was able to feel something in the pop. Fished it out with my fingers and pliers. It was a little toy head. Size of small Lego. Now unit is draining properly and no noise. All the fins look good on the drain pump still. Explained if they have an issue again will need a pump.

We serviced a

GE RANGE

Model PGP953SET2SS

Near Maple Grove, Minnesota 55311

Adam

Job Details: 09/19/2023

Installed valve from last diagnosis. Once installed tested for leaks with bubble solution. No leaks. Reassembled unit tested all features. Everything is working properly. The knobs are starting to crack. WHE doesnt cover knobs though.

We serviced a

LG WASHER

Model WM3500CW/01

Near Saint Paul, Minnesota 55104

Delton

Job Details: 09/19/2023

Washer main control board plastic cover fall off causing to make rough noises while it was in cycle mode. We verified and secure cover back to the original location. After problem was result back to operation.

We serviced a

GE LAUNDRY CENTER++

Model GTUP270EM4WW

Near Plymouth, Minnesota 55447

Phillip

Job Details: 09/19/2023

Today we replaced the dryer motor. The dryer is heating and the drum spins good. I advised customer to have the dryer duct cleaned if its not drying well.

We serviced a

WHIRLPOOL DISHWASHER

Model W0TA50SAKZ0

Near Minneapolis, Minnesota 55419

Nate

Job Details: 09/19/2023

"Water got onto the dishwasher and caused it to glitch. It was a week and a half ago. Everything is dried out, works great now."

We serviced a

KITCHENAID RANGE

Model KGRS505XWH05

Near Big Lake, Minnesota 55309

Matt

Job Details: 09/19/2023

"Customer complaint is, OVEN WONT WORK AND ONE OF THE SURFACE UNITS WOULDNT SHUT OFF AFTER USE. Customer said oven is working fine. Customer couldnt get front left burner valve shut off, so they had to turn the gas off. The valve shaft is broken. Needs a new valve. Customer approved repairs. Installed new front left burner valve and tested. Burner is working great. Range is now fixed."

We serviced a

WHIRLPOOL DRYER

Model LGR5636EQ3

Near Saint Paul, Minnesota 55102

Delton

Job Details: 09/19/2023

"Found that rollers were worn out making loud rattling noise. Also belt and idler are worn. Customer approved estimate. Used rebuild kit that replaced rollers, idler, belt. Tested and dryer is running quiet and working good.

We serviced a

LG REFRIGERATOR

Model LDCS24223S/00

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 09/19/2023

"I replaced the compressor, the filter dryer and updated the main control. I checked for leaks and purged the system with nitrogen. I then pulled a vacuum and recharged the system. The pressures are good and its cooling down."

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Otsego, Minnesota 55330

Phillip

Job Details: 09/19/2023

The dryer does not heat at all. We tested the heater and found the heater is bad. We quoted for the repair then replaced the heater and vacuumed out the dryer.

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Minneapolis, Minnesota 55443

Nate

Job Details: 09/19/2023

"Replaced bad pressure sensor and leaky detergent drawer assembly. Ran on a quick wash. Runs great. Filled, drained, and did a final spin. Did notice that floor vibrates in laundry room, which can make washer shake a little bit. This could possibly cause a problem in future. Legs are sitting solid on floor and washer looks level."

We serviced a

GE REFRIGERATOR

Model TBX18IADBRAA

Near Plymouth, Minnesota 55442

Nate

Job Details: 09/19/2023

Ff door sitting a little low. Adjusted door with a couple washers. Freezer door has moisture below it. Found the bottom of the freezer door seal sagging. Dried water that was built up in it and used red glue to adhere seal to door. This seal isnt meant to be removed. Suggested super glue if it sags again.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS13

Near Minneapolis, Minnesota 55411

Nate

Job Details: 09/18/2023

"Damper keeps opening and closing. Cant find right position. Makes a sound like a cat crying when it wants a cat treat. Also, occasionally makes a cartoon machine gun sound. I whacked it with my screwdriver and it stopped making the machine gun sound but still keeps opening and closing. Ordered new damper assembly. Coming back Thursday to install. ; ordrd 1 WPW10594329 (Damper control)"

We serviced a

GE DRYER

Model GFWS3500L0WW

Near Savage, Minnesota 55378

Delton

Job Details: 09/18/2023

"Found that the front glides are worn down to where clothes are getting caught in the drum. Also bearing is worn. Customer approved estimate. Ordering parts and rescheduling.; ordrng 1 We3m33 (Rear bearing), ordrd 1 WE03X25092 (Top glide kit)"

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 09/18/2023

"Unit not cooling fresh food compartment properly. This is the unit has an ice maker in fresh food and is having the frost build up in the right corner. Also leaking water on the bottom of the fresh food. Explained that this a common issue but good news they have a solution. Quoted for new drain and heater kit. ; used 1 SH502 (HEATER), and 1 DA82-01415A (DRAIN KIT) from stock"