Service History 294

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed August 1, 2025 to August 5, 2025

GE MicrowaveAug 1, 2025Waite Park, MNTechnician: Brandon

Model JVM3160EF1ES

Installed the new latch board and the switches, cycled and tested the microwave is working as it should.

“I enjoyed my time with you! A job well done thanks!”
Wamel L.

LG RefrigeratorAug 1, 2025Apple Valley, MNTechnician: Evan

Model LRDCS2603S.ASTCNA0

Customer complaint is that unit is not cooling. Found open compressor winding. Replaced compressor and unit is now operating properly.

“Evan and his trainee were very nice and went above and beyond to get our fridge up and running like new. Thx.”
Nikki C.

Amana DryerAug 4, 2025Minneapolis, MNTechnician: Collin

Model NGD4655EW3

Upon inspection, no matter what cycle is used it doesnt advance through the cycle and will run all day and all night. Sometimes it works. Sometimes it doesnt unit needs a timer pick up and install verified advance cycles.

“Overall friendly, and fast service!”
Nicholas J.

Frigidaire RefrigeratorAug 4, 2025Buffalo, MNTechnician: Paul

Model GRSS2652AF6

Replaced water filter manifold assembly and housing assembly. Installed water filter and verified it locks and unlocks like it is supposed to. Refrigerator is back online.

“Paul did a great job and solved the issue with our refrigerator water filter.”
Thomas H.

Maytag DryerAug 4, 2025Sartell, MNTechnician: Brandon

Model MEDE201YW0

Installed motor and fan, wheel kit and heat element. The dryer is working and sounding as it should .

“Brandon does a nice job and is very courteous and friendly. He explains everything that he is doing.”
Stuart B.

LG RefrigeratorAug 4, 2025Saint Paul, MNTechnician: Hyrum

Model LRDCS2603S.ASTCNA0

Pond arrival opened up the machine and diagnosed a failed compressor. Evacuated the system and remove the existing compressor. Installed new compressor and filter dryer and tested. Machine seems to be working properly

“Experience was amazing! Got the job done and was very professional. Thank you very much!”
Cory A.

Frigidaire RefrigeratorAug 5, 2025Saint Paul, MNTechnician: Lucas

Model FFTR1835VW

Found timer non functioning. Replaced timer and steamed out remaining frost from evaporator coils. Machine operating normally.

Frigidaire RefrigeratorAug 5, 2025Mendota Heights, MNTechnician: Delton

Model GRFS2853ADD

Delivery company did not remove all plastic from doors and left a lot of scraps. Cleaned up all loose plastic from doors, refrigerator is looking and working well.

“Delton was wonderful! Such a great experience with your company. From the first call until Delta was finished was amazing. Happy employees, friendly, professional, and offered suggestions. Thank you. I'll be back!”
Nancy M.

GE RefrigeratorAug 5, 2025Saint Michael, MNTechnician: Paul

Model GNE27JYMWFFS

Customer wants freezer ice maker disconnected as they do not have water connected to refrigerator, and ice maker keeps getting in the way. I removed ice maker and customer set it inside the cabinet.

“Absolutely THE BEST customer service!”
Mary O.