Request Service

Our Service Heroes are fast, but they can’t be everywhere at once.

Use this handy online Service Scheduler to set up your appointment. Service calls are scheduled first-come first-serve, and appointments made here on the web site get top priority!

Brand of your Appliance *

Type of Appliance *

Model Number

This is how we order the exact replacement part for your product. This can be found on your appliance, but it varies on where it can be located. This isn't required, but can sometimes help expedite your repair.

Serial Number

This is how we identify the individual product you own, helpful for verifying warranty info. This can be found on your appliance, but it varies on where it can be located. This isn't required, but can sometimes help expedite your repair.

Pictures/Attachments

Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.

Anything related to your appliance issue will help. Also consider sharing the model/serial tag of the appliance.

Describe the Issue / Comments *

Anything else we need to know about the issue you are having with your appliance?

of is Issue

Address We Are Providing Service At *

Address Line 1

City

State

Zip Code

Name *

First

Last

Email *

Phone *

Are you interested in learning about our Protection Plans? *

Who is paying the bill?

Legal Stuff *

I Agree to Terms

I'm confirming this product is not covered by any type of warranty. I'm agreeing to pay the Service Call and diagnosis fee. Parts and labor are extra if needed. Mileage charges are extra if needed. We will Quote you for the entire repair once the problem has been diagnosed by our expert technicians. I agree to have payment for services ready upon arrival. I agree to have the product accessible. I agree to have my driveway accessible during inclement weather.

Digital Communication Policy
In order to serve you better, we use various forms of communication including voice calls, email, and/or SMS (text messages). By scheduling service with us, you agree to receive SMS and email correspondence from Omega Force Appliance. We will not use your phone number for marketing purposes.

Pricing

The trip and Diagnostic charge varies based on the type of unit and the manufacturer we are servicing. A standard Whirlpool dryer has a $129 trip and diagnostic charge and a Sub-Zero built in refrigerator has a $229 trip and diagnostic charge.
If you’re scheduling online, we’ll call you to verify the appointment time and collect the trip and diagnostic fee via credit card. If you cancel your appointment by 4:00 p.m. the evening before your appointment, we will gladly refund your trip and diagnostic charge.
Once we’ve diagnosed your machine, we’ll give you a quote for the total price of the appliance repair. We use the Major Appliance Blue Book, so the price we quote will be the same, no matter which Service Hero arrives at your house to save the day.
WARRANTY NOTE: If your warranty company referred you to us, please disregard the pricing — they have it covered! You are still welcome to schedule online.

Scheduling your service

If you’re flexible in scheduling a time for your service call, we can generally get you in pretty quickly. If you require a morning (8:00 a.m.–12:00 p.m.) or afternoon (12:00–4:00 p.m.) timeframe, it can push your appointment out a couple of days.

You will receive a call, text or email from Hal, our robotic helper, around 5:00 p.m. the evening before your appointment. Hal will specify a 2-hour time window for your Service Hero technician’s arrival on the following day, and he will leave a message if you miss his phone call. If we have an email address on file for you, you will also receive an email around 5:00 p.m. the evening before your appointment. When the technician is on route to your house, Hal will contact you once again with a helpful heads-up.

Pets

Please lock up all animals. We have been bitten countless times and, as a result, don't trust Fluffy and Fido any more (Every Hero has his Kryptonite).

For quality service, request an appointment for appliance repair from Omega Force Appliance Repair in St Cloud today.

Warranty

Customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

60 days on labor/service call and 1 year on parts.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.