Request Service

Our Service Heroes are fast, but they can’t be everywhere at once.

Use this handy online Service Scheduler to set up your appointment. Service calls are scheduled first-come first-serve, and appointments made here on the web site get top priority!

Pricing

  • The trip and Diagnostic charge varies based on the type of unit and the manufacturer we are servicing.  A standard Whirlpool dryer has a $129 trip and diagnostic charge and a Sub-Zero built in refrigerator has a $229 trip and diagnostic charge. 
  • If you’re scheduling online, we’ll call you to verify the appointment time and collect the trip and diagnostic fee via credit card. If you cancel your appointment by 4:00 p.m. the evening before your appointment, we will gladly refund your trip and diagnostic charge.
  • Once we’ve diagnosed your machine, we’ll give you a quote for the total price of the appliance repair. We use the Major Appliance Blue Book, so the price we quote will be the same, no matter which Service Hero arrives at your house to save the day.
  • WARRANTY NOTE: If your warranty company referred you to us, please disregard the pricing — they have it covered! You are still welcome to schedule online.

Scheduling your service

If you’re flexible in scheduling a time for your service call, we can generally get you in pretty quickly. If you require a morning (8:00 a.m.–12:00 p.m.) or afternoon (12:00–4:00 p.m.) timeframe, it can push your appointment out a couple of days.

You will receive a call, text or email from Hal, our robotic helper, around 5:00 p.m. the evening before your appointment. Hal will specify a 2-hour time window for your Service Hero technician’s arrival on the following day, and he will leave a message if you miss his phone call. If we have an email address on file for you, you will also receive an email around 5:00 p.m. the evening before your appointment. When the technician is on route to your house, Hal will contact you once again with a helpful heads-up.

Pets

Please lock up all animals. We have been bitten countless times and, as a result, don't trust Fluffy and Fido any more (Every Hero has his Kryptonite).

For quality service, request an appointment for appliance repair from Omega Force Appliance Repair in St Cloud today.

Warranty

Customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

60 days on labor/service call and 1 year on parts.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.