"Not cooling consistently. Upon arrival and inspection I found the fan was pulsing, and the evaporator would not frost up completely. I did a 20 minute refrigeration test and found it has a bad sealed system. Unit would need a fan and control board as well as a sealed system repair. She will replace it."

Fridge not cooling. Upon arrival and inspection I found the refrigerator it stated 65?F freezer was running mid 20s. I removed the freezer evaporator cover and found only two turns were frosted. This fridge also has a failed evaporator fan. I spoke to the customer they will replace it or work with a epa certified refrigeration company.

Customer complains unit only works on small loads. Upon arrival and inspection I found the unit was smart HQ enabled. I hooked up to it and found a locked motor error. I looked it over heavily and found that the gearbox had been leaking oil for a long time. The gearbox was loud in both agitate in spin. I spoke to the landlord and let him know it needed a gearbox and a hall sensor. we talked about the unit And since this is a multi family rental unit hes going to replace it with a commercial washer.

"Customer complaints dryer doesnt heat. Upon arrival and inspection I found the vent was good it had over 20 miles an hour at the side of the house. The burner was not lighting consistently because the gas valve coils had failed. I replaced the gas valve coils and cleaned the rear Bearing, I cleaned it up a bit and put it together. I tested five cycles and it cycle perfect between 223? and 113?F. The dryer is now fixed.; used 1 5303931775 (COIL KIT) from stock"

"I replaced the damper and tested, the valve opened and started cooling the fridge. It is now fixed. Note fridge and freezer were overloaded, cold and hot spots are likely until they rearrange the fridge."