We have used Omega Appliance Repair for our washer and dryer. On both visits the technician was friendly, prompt, professional and knowledgeable. Each appliance was fixed in under an hour.

All Omega personnel were extremely helpful in getting my refrigerator to work again. The first service tech thought he could fix it without having to get a new compressor. When that didn’t work I coordinated with Dana who was terrific. I gave him my receipts for the purchase of the refrigerator which was less than 5 years old and still under warranty. He took care of the rest. Dakota installed the new compressor efficiently and the fridge was back up and running. I highly recommend Omega Force. They are courteous, professional and get the job done. They fully deserve the 5 stars I gave them.

We called Omega force to our home to repair our washing machine, which was leaking. The problem was diagnosed as an injector assembly malfunction. The part was ordered, and a second visit was made to replace the broken part. Afterwards We were told that the job was finished, and the machine had been tested and found to have no leaks. The following day, I proceeded to start doing laundry. After about a half an hour, I went to the laundry room to transfer the load to the dryer, and was dismayed to find the laundry room flooded with water. My husband started bailing water from the washer tub, and I started cleaning up the mess on the floor. Note that the water had moved to the north wall of Our laundry room, saturating everything on the way, including cardboard boxes with contents that were being saved. I called Omega force as soon as I could, and Dakota said he would be Over ASAP. When he Opened the front of the washer, he discovered that the bleach hose was unattached. He reattached that, but the machine was not working because the spin belt had been saturated. He left to get another belt, and actually replaced a couple of belts, after which the machine worked, Without leaks. This resulted in a major Clean up job for us. The cost of the repair was $500. I would have given a zero to one rating at the time of the flooding, but Dakota did a good job with the final repair, and the machine seems to be working well. So I raised my score to reflect that.

Despite Samsungs best efforts to enrage me, you guys absolutely crushed it.

Prompt. Polite Thorough Your company as a whole was very helpful and easy to deal with