"It is not doing what customer describes when I am here testing it. I am assuming that it is a magnetron failing but not %100.Due to the cost of the parts and labor it is really expensive. Also the right side door lock is loose seems to come open very easily but if its shut does seem to start. So i have to pull it out and open it up for magentron I oiled replace that as well.Maybe there is a generic version of the magnetron for this model? Part shows not in stock if there is no generic. Customer will try take video of it and maybe we can tell from that? Please look into it and call customer back with quote or parts availability for generic mag or not. And also if we will apply discount from precious time I was here to replace wave guide (cutout and replace mylar cover)Schedule 2 hour block for repair as it is walloven/micro combo and will need cart to pull it out.Magnetron part# 65304480636; RH door latch 5304470547; saved tckt , states that autho needed"

"It is not doing what customer describes when I am here testing it. I am assuming that it is a magnetron failing but not %100.Due to the cost of the parts and labor it is really expensive. Also the right side door lock is loose seems to come open very easily but if its shut does seem to start. So i have to pull it out and open it up for magentron I oiled replace that as well.Maybe there is a generic version of the magnetron for this model? Part shows not in stock if there is no generic. Customer will try take video of it and maybe we can tell from that? Please look into it and call customer back with quote or parts availability for generic mag or not. And also if we will apply discount from precious time I was here to replace wave guide (cutout and replace mylar cover)Schedule 2 hour block for repair as it is walloven/micro combo and will need cart to pull it out.Magnetron part# 65304480636; RH door latch 5304470547; saved tckt , states that autho needed"

"The customer complaint is after the wash cycle some of the soap and fabric softener liquid remain in the dispenser assembly. After a couple days the dispenser tray is moldy and smells. I put the washer into a diagnostic mode to check for fault codes and run the water valves. No fault codes and each valve is working great. When I cycled the fabric softener valve water comes out perfectly and fast. I cleaned the dispenser tray by hand and put it back in. I noticed when I run the fabric softener valve a little bit of water leaks out from under the dispenser drawer. Ive seen this before. For the repair it will need the dispenser assembly and the drawer assembly. I listed below the parts. I did not replace any parts today. Dispenser 5304506505Drawer 5304505336Cover 134638321Cup 137143800Cover cup 134638400; snapped 2 QuickPics, states that autho needed"

The customer complaint was when they press start on the microwave nothing happens. I verified the issue. I found one of the door switches is bad. I replaced the door switch assembly. The microwave is working good now.

Complaint was the water pitcher is cracked. I replaced the water pitcher.