"Customer said the noise they had hasnt happened in last few loads. I checked motor/belt and underneath washer looks fine. I ran speed wash cycle with load of clothes and it completed whole cycle and spun out clothes with no abnormal noises. Washer is working good. I did a software update to washer, besides that, washer is working good as Im here.I informed customer to record the noise if it happens again and maybe thatll give us a clue."

Replaced magnetron, tested and microwave is heating and working good.

"Found a defective evaporator fan in the fresh food compartment, replaced fan and updated software for the refrigerator. Steamed away ice build up too. Tested and refrigerator is working good.

Found that Magnetron is bad. Getting 10amps at magnetron but not heating. Per manual it shows that magnetron tube has a 5 year warranty. I informed customer that we would give them a quote but then customer would need to contact GE and GE will need to authorize with customer or send parts that is covered by GE.; O-emld tckt

"Found that thermal fuse is open, also the door switch is loose and will randomly turn light on. Customer approved estimate. Replaced both parts, tested and dryer is cycling heat normally and drum light comes on and off. Dryer is heating and working good.