"Customer complaint is, DRAIN ISSUES, IT STARTED OUT AS A DRAIN ISSUE BUT NOW THERE IS NO POWER AT ALL. Inspected and tested. Found the cord wasnt plugged in all the way. I started a heavy cycle and it filled, washed and drained great. The drain pump is chattering like something is in it. I removed the drain pump and didnt find anything in it. I reassembled and filled and drained the dishwasher 4 different times and its draining great. Im guessing the drain pump is failing intermittently, but not sure."

"Customer complaint is, NOT MAKING ICE, also not dispensing water. Inspected and tested. Found the filter wasnt installed all the way. I installed filter and now the water dispenser is working great. I found the ice maker is continuously cycling and not filling with water. The ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"

The complaint was the icemaker is not making ice. I ran a icemaker cycle and the icemaker does run and goes to home position and then back. I ran the icemaker fill test and I can hear the water valve buzz but no water comes through. Customer said the refrigerator is still dispensing water and it does. I found the defrost drain was completely filled with ice and not draining. I cleared all the ice in the drain I tried to thaw out the icemaker fill tube but Im still not getting water through it. The customer is going to shut it down for the weekend to see if that will fully defrost. . Advise the customer that its possible the waterline in the back somehow kinked. There will be additional labor if I need to come back and pull the Freezer out and fix the water line

"Customer complaint is, NOISE WHILE SPINNING WASHER, HAVING TROUBLE SPINNING AND DRAINING. EC OL LOAD TOO HEAVY. Inspected and tested. Found the bearing has failed and its screaming in a spin. install new bearing and shaft assembly. Customer declined repairs and is going to replace the washer."

"Customer complaint is, NOISE WHILE SPINNING WASHER, HAVING TROUBLE SPINNING AND DRAINING. EC OL LOAD TOO HEAVY. Inspected and tested. Found the bearing has failed and its screaming in a spin. install new bearing and shaft assembly. Customer declined repairs and is going to replace the washer."