"Customer complaint is, NOT SPINNING, NOT DRAINING. ERROR CODE, NOT SURE WHAT? Customer thinks it was a Ld error, but not for sure. Inspected and tested. Theres no stored error codes. Everything was working great in test mode. I started a load on a rinse and spin and it worked perfectly and the clothes are spun out. Washer is testing good."

"Customer complaint is, LOAD TOO HEAVY & WONT DRAIN NOW. Inspected and tested. Found one of the wires to the drain pump is severed and the other one is almost severed. Repaired wires and tested. Washer is working great. Washer is now fixed."

"Customer complaint is, TAKES FOREVER TO DRY. Inspected and tested. The vent is 100% blocked on the outside screen. Removed screen and tested. Dryer is heating great and cycling between 195F and 90F. Dryer is operating normal. Showed this to the customer and advised on the importance cleaning regularly."

"Customer complaint is, DRY-ONLY WKS AT 30 MINS ON DELICATE LOW SPEED. Inspected and tested. The control panel buttons are not working, the delicate is the only cycle that works. Control panel is NLA. Customer is going to use as is for now and will replace the dryer eventually."

"Customer complaint is, IT WORKS BUT MAKES A SQUEAKING HUM NOISE. Inspected and tested. The noise is just coming from the bottom toe kick panel vibrating. I tightened up the screws and now it sounds great."