"Customer complaint is, NO ICE. Inspected and tested. Found the ice maker has failed. Quoted customer $350. to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

"Customer complaint is, LATCH IS MESSED UP. Inspected and found the door latch is broken. Installed new door latch and tested. Dishwasher is working great. Dishwasher is now fixed."

"Customer complaint is, FREEZER/FRIDGE IS NOT WORKING. Inspected and tested. Compressor and fans are all running, but refrigerator is room temperature. Compressor/sealed system has failed. Advised customer to call Lowes."

"Customer complaint is, LOUD ROARING NOISE WHEN SPINNING, WONT SPIN NORMAL. Inspected and tested. Washer sounds great in a high spin empty. I had customer put a load in and watched it go through a complete speed wash cycle and everything was working and sounded great. Washer is operating normal."

"Customer complaint is, WILL NOT TURN ON- NO POWER. Inspected and tested. Found the outlet behind the washer only has one plug so they were using a 3 prong adapter and the washer wasnt getting a good connection. Removed adapter and tested washer. Its working great now. Washer is now fixed. Customer is going to replace the outlet."