"This was a new issue not related to the part I replaced. The customer said it worked after I replaced the part then went on vacation. When they came back and tried it, it would not finish the spin cycle. All the water drained out it just would not spin. I put into a test mode and it does spin. The drain pump is also working good. The active fault said it was not draining all the water out. I removed the board and the pressure hose from the board. I blew hard into the pressure hose. I found the hose was blocked. I cleared the pressure hose and hooked it back up. I tried the spin again and now its working good. I did not charge the customer today. If it continues it will need a new hose. Please quote for the parts and labor to replace the hose. Pressure hose WH41X26995"

The customer complaint was the dishwasher display is dead. I hooked up the Newfi tool. The tool has power but it wont connect to the app. When this happens it means a issue with the user interface. Today I replaced the use interface control. The dishwasher is working good now.

Customer complaint was when the dishwasher was powered off. Water was still coming into the dishwasher. The customer had the water turned off and Disconnected when I arrived. The customers was also concerned the dishwasher was not draining water. I verified the dishwasher is draining properly and I found the valve solenoid broken. I replaced the water valve assembly and a verified operation. The dishwasher does not fill with water When its turned off anymore and it does wash and drain fine.

Unit making loud noises during tumbling. Disassembled unit and found that the front roller was busted. Checked all the other rollers. The other rollers looked good. Quoted customer for new roller. Replaced roller and then cleaned up all the other rollers and oiled them. Also cleaned out the dryer. Reassembled unit and tested. Unit is working great. Installed roller front truck stock; used 1 4581EL2002H (DRUM ROLLER) from stock

Customer complaint was the fresh food is not cooling and the freezer is not freezing. I found the compressor is running and the fans are running. I removed the rear evaporator cover and found a small ball of frost in the cap tube. The system has a leak . Its a sealed system issue. The customer will go buy a new unit.