Customer complaint unit not making craft ice and making a big ice mess. Found that the ice maker is stuck and wont operate properly and making it to over fill. Customer reached out to LG and LG sent them a brand new icemaker installed new icemaker tested everythings working properly.

"Customer complaint is when theyre not using it. Unit will randomly blow. The fuse came out here last time April 4 replaced the fuse inspected everything worked for a while. Then one morning they woke up and it was blowing again. I tested all the door switches. Everythings working properly and finding no issue, must have some kind of electrical issue with the control board for new control board. They are going to replace the unit.; snapped 2 QuickPics, states that autho needed"

I found the drum bearings and idler are bad. I replaced the parts with the kit and tested good.

"Replaced bad cook top, works great now."

SHAKING AFTER VENTS WERE CLEANED. Found one of the fins on the blower wheel is broken off. I called and talked with Andrew and he approved replacing blower wheel. Installed new blower wheel and tested. Dryer sounds great. Dryer is now fixed.