Upon inspection, there was water in the basin. The marks that I saw were the overflow shoot going to the basin were gone meaning water leak through the door, took door apart and found that bottom door seal thats packed into frame of inner door was off on the left side broken From the tack to the bracket I put a stainless steel flathead style screw in in replacement of the tack did a pull test verified its working perfect and holding now the door gasket is held properly, not allowing water to go through the frame itself and into the water shoot done no leaks

Customer stated that the unit was not draining, upon my arrival I found that the unit will not drain, I cleaned the drain lines and the drain pump itself, I found the drain pump to be physically broken, I recommended replacing the drain pump, quoted blue book, sent customer estimate as they wanted time to consider options

Upon inspection pulled unit out tested unit with it out to see if the code would come back that or see if the leak is prevalent found stained water coming from overfill through door, which is causing the leak in the basin from over detergent buildup ran a cleaner through it added a 20 inch loop under the sink verified no leaks from anywhere inside and outside of unit advised customer to purchase powdered detergent replacing the pods done

Unit wont drain. Removed all water. Quoted for new drain pump as well as quote for removing debris. Sounded like something blocking drain pump. Removed sock from drain pump. Tested drain pump successfully.

Upon inspection unit was full of water and clothes in it shop backed out three shop back full of debris found that in the filter housing pieces of plastic and other material were blocking impeller reinstalled everything verified there is no leaks. Did a system, clean and drain assembly and sump done. No leaks from any connection