"Leaking. Failed side shields and outdated wiper. I re-laced them and leveled the dishwasher as it was tipped foreword about 1/4 inch. I tested dishwasher it is now fixed ; used 1 809006501 (THE INFAMOUS BOTTOM WIPER), and 1 154701001 (SPLASH SHIELD KITS) from stock"

The customer said the machine is leaking and wrecked their floor. They turned the machine on and it did not leak for us. They believe the water was coming from under the kick panel. (by FW)

This is a new issue. The last complaint was it was not finishing the cycle and it would not heat. Now it finishes the cycle and heats the dispenser would just not open to let the soap out. I put into test mode and the soap dispenser would not open but it was getting voltage. I replaced the dispenser and now the new one opens. Everything is working good. I fills with water and the wash motor pumps. I also found the rear distribution tower was not snapped into the sump filter.

The complaint is water leaking from the fresh food section and the water dispenser line is frozen. I thawed the water line out and advise the customer it needs a new heater kit but it is not covered under warranty. I turned the water back on to the fridge and I ran several glasses of water and it never leaked from the fresh food compartment. It is not a dual evaporator so there is no drain inside of the fresh food compartment . I advise the customer to take a picture or a video of the leak if it happens again.

The dishwasher had water inside of it. I pressed the two buttons to cancel and the drain pump came on and drained all the water out. I tried it several times and its draining good .