"Customer complaint is, UNBALANCED? THNKS AGITATOR NOT SPINNING & THINKS MOTOR NEEDS TO BE RESET. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs. Tested and washer is working great. Washer is now fixed. ; used 1 285753A (DD COUPLER), and 1 80040 (DOGS) from stock"

The customer complaint is the display panel is blank and the dishwasher does not respond. I hooked up the Newfi tool and is said the issue was with the user interface not communicating. When you press buttons sometimes the UI will make some beeping sounds. It will need the UI board.Today I removed the door and replaced the UI . The display is working and the dishwasher is working like it should.

"Customer complaint is, NO DRAIN. Inspected and tested. Found a piece of glass in the drain pump. Removed glass and tested. Dishwasher is working great. Dishwasher is now fixed."

"Customer complaint is, THE RACKS WONT STAY IN PLACE WHEN THE DOOR OPEN, WASNT LIKE THAT BEFORE REMOVING. Found the dishwasher was leaning forward. I adjusted the dishwasher the best I can and now its level. Its really tight on the sides and the floor drops off underneath the dishwasher almost a inch, so thats the best I can get it."

"The customer complaint is the display panel is blank and the dishwasher does not respond. I hooked up the Newfi tool and is said the issue was with the user interface not communicating. When you press buttons sometimes the UI will make some beeping sounds. It will need the UI board WD21X27144. The WD21X27144 is the most up to date part number. I was unable to find the part any locally. Please research the part and contact the customer with a quote. User interface WD21X27144; saved tckt , states that autho needed"