Not heating. Found a bad heater. Picked up from local distributor. Cleaned out lint and replaced heater. Runs and heats great now. ; pckd up 1 964P3 (ELEMENT KIT (HI LIMIT & THERMAL FUSE))

Replaced ice maker and jumped it into cycle. Told customer give it 24 to 48 hours to start normal production

Complaint is left door with flapper, not shutting properly because the flapper is not hitting the mechanism on the top of the fridge cabinet to open and close it. Adjusted door hinges the best I can and the flapper. Now door is opening and closing properly.If issue comes back will need new hinges

Replaced drain pump and tested unit. Unit is draining good and spinning good.

Complaint as not draining and not finishing a cycle. Let unit run for 40 minutes. Never had an error code. It did have a slow drain. Unit had an air gap. Bypass the air cap tested unit multiple times unit draining and no leaks. Explain to tenant if the air comes back they need to write down what it says so we know exactly whats going on. Went through test mode to make sure nothing errored out. Everything is working properly.