THE DOOR LATCH IS BROKEN. Customer doesnt have the part. The door latch strike is broken off part number W11457841. Dana can you check on this part and order a new one if we cant track it. ; saved tckt

The dishwasher pump was locked up. I replaced the wash pump and its working good now.

"The microwave is not heating. Power to switch relay but nothing coming out. If I tap on the relay the microwave heats. Needs the main assembly. Please order the part, its not in stock locally and contact the customer. Main pcb assembly 5304533657; snapped 1 QuickPics, states that autho needed"

"The customer said the error comes up a lot less than it used to. She said it went six days without coming up. I verified only the f3e1 error is stored. I found the glass on the door was covered with hair. I cleaned the glass. The cold water was trickling in. I removed the cold water hose and flushed the hose and cleaned the screen, I also replaced the sensor again. It now fills much faster.i ran a clean washer cycle and it does not leak. The customer was not aware there was a clean washer cycle, she was just using the normal cycle to clean the washer. I advise to use the clean washer to clean it once a month and clean the glass door."

F5E3 - INPROPER LID CLOSURE - UNPLUG WILL NOT RESET. Theres a stored F5E2 and F5E3 error codes. These are both lid lock errors. Found the lid lock has failed. Customer approved repair. I ran to Dey and got part and installed. Tested and washer is working great. Washer is now fixed.