Making noise during tumbling. Disassembled unit. Found a rock in the front gasket that the basket rides on. The back rollers and idler are still good. Cleaned up and oiled the parts I could. Reassembled unit rested unit is now working properly with out the rock in the gasket. No parts needed

Customer complaint is unit leaking out the front. Ran unit and found that unit is running properly but its over sudsing. Filled unit and drain multiple times until soap was all gone then ran unit for 30 minutes and never leaked.

Unit not cooling. Unit was plugged in and not cooling. Unit stopped cooling put unit is running. Compressor and fans running. Tapped into system. Found compressor is bad. Replaced compressor and dryer. Once installed pressure tested. Then vacuum under 300 ?m. Then filled with proper amount of 134A. Plugged in started cooling before I left dropped 15?. And pressures were good.

Filled and drain unit 4 times no leaking. Filled and ran unit for 35 minutes. Nothing. I did find the storm drain was rising with water but didnt over flow. Explained to customer to get some water sensors and keep an eye on the drain

Complaint is loud noise. Disassembled and found the blower wheel broken. Quoted to replace. Install tested unit is working great. ; used 1 Y303836 (BLOWER) from stock