"Intermittently pops the GFCI outlet, this is a 2011 commercial unit not intended for ground fault Circuits. I recommended a Tripp Lite line filter/surge protector."

"Intermittently pops the GFCI outlet, this is a 2011 commercial unit not intended for ground fault Circuits. I recommended a Tripp Lite line filter/surge protector."

The customers complaint is that the cooktop takes a long time to heat and it is chipped. Upon arrival and inspection I found the residence are Spanish speakers exclusively. I used the Translate tool from Google to communicate with them. The husband (Fernando) explained that when they bought the glass top range they were sold a warranty and told it would fix whatever needed to be fixed including the chipped glass top. See pictures for details. I looked at all of their pans and could find no pans that were flat they did not make contact with the burner and would not heat right. I did my best to communicate that they needed to replace their cookware with pans that have multiple layered bases that stay flat overtime a.

I replaced the intermittent failing UI and tested. The wall oven is now working as designed. ; saved tckt

Slow to heat. Per GE it can take 15-20 minutes to get to 350. It reached temp in under 10 minutes. The range is working as designed. I educated the customer on adjusting the temperature settings and calibration to their preferred temperature. They will experiment and adjust the calibration after they get to know the range better.