Service History 29 - Omega Force Appliance Repair

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Maple Grove, MN 55311

Matt

Job Details: 01/11/2024

"Customer complaint is, LOUD SQUEAK ON START UP. Inspected and tested. Found the idler pulley is seized up. Rollers and belt look good. Customer approved repair. Installed new idler pulley and vacuumed out bulkhead and inside of dryer. Tested and no more squeaking. Dryer is now fixed.

We serviced a

FRIGIDAIRE DRYER

Model EFDE317TIW2

Near Maplewood, MN 55109

Ivan

Job Details: 01/11/2024

Installed a new terminal block and cord; the appliance is working great and appears to be in good condition. Maintenance will monitor its cycles.

We serviced a

ASKO++ WASHER STACKED++

Model W884

Near Golden Valley, MN 55427

Phillip

Job Details: 01/11/2024

"The complaint was the door would not open and the washer just stopped. I found the washer was giving the drain issue error and the washer was full of water. I was able to remove the drain filter plug and drain the washer. I found the drain housing was full of change, lint and a bra underwire was stuck in the pump and stopping the pump impeller from working. I cleared all that stuff out and tested the washer. It drains now and the door unlocked. I started a quick wash and now its working as it should.

We serviced a

KITCHENAID MICROWAVE

Model Kmhc319ebs-2

Near Rogers, MN 55374

Matt

Job Details: 01/11/2024

"Customer complaint is, CANT USE AS IT SAYS TO CLOSE THE DOOR FIRST. PRETTY SURE IT NEEDS A NEW DOOR LATCH. Inspected and tested. Light stays on with the door open. I removed control board and found the bottom interlock switch was flipped the wrong way. I flipped it back and now microwave is working great.

We serviced a

KENMORE DRYER

Model 110.77455110

Near Minneapolis, MN 55406

Nate

Job Details: 01/11/2024

"Has been running louder and smelling like burning. Found a lot of charred lint and hair. Cleaned it all out. Cleaned out bulk head. Replaced rollers with oem rollers customer had. One of the rollers was totally broken. Oiled rollers. Explained no warranty on rollers. Now it runs great, doesnt smell like burning, and sounds better. Found a glow stick stuck in motor. Took that out."

We serviced a

SAMSUNG WASHER

Model WA52A5500AW/US

Near Zimmerman, MN 55398

Matt

Job Details: 01/11/2024

"Customer complaint is, MAKING A LOUND NOISE. Inspected and tested. Put washer into a spin cycle and it sounded good empty. Put a load of towels in and ran it through a rinse and spin and it sounded great. I tipped washer up and inspected underneath and everything looked good. Washer is working normal and sounds great while testing."

We serviced a

UNKNOWN GARBAGE DISPOSAL

Model BADGER 500-3

Near Victoria, MN 55386

Adam

Job Details: 01/11/2024

Installed new disposal from last diagnosis

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DPA0

Near Mendota Heights, MN 55120

Nate

Job Details: 01/11/2024

Replaced bad drain pump. Runs great now.

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Shorewood, MN 55331

Adam

Job Details: 01/11/2024

Door latch is busted. This has two door latches just in case you want to swap the doors around. So gave the customer the option to replace it or remove and switch the latches. Switched the latches. Now door is closing properly

We serviced a

KENMORE DRYER STACKED++

Model 417.97962700

Near Eden Prairie, MN 55346

Adam

Job Details: 01/11/2024

"Customers complaint is getting a burning smell when operating. Check airflow was getting 18 mph out the vent outside we got good airflow disassembled unit found a bunch of lint caught behind the drum where the burner kinda goes so clean that out as best I could, and cleaned out as much lint. Reassembled tested burning smell starting to fade. Explain to customer they could take a little bit of time to get rid of the smell and burn up the remainder flying around lint. Everything is operating correctly just was getting too much lint.

We serviced a

SAMSUNG DRYER

Model DV42H5200EPIA3

Near Minneapolis, MN 55437

Nate

Job Details: 01/11/2024

"Running loud. Found a bunch of lint in blower wheel, a bad pully and bad roller. Replaced and cleaned up everything. Runs quiet now. Everything runs good."

We serviced a

GE RANGE

Model JGBS30DEK5BB

Near St. Cloud, MN 56303

Brandon

Job Details: 01/11/2024

"Customer states there is a gas smell from unit when using the oven. Gas was turned off. Turned gas on plugged unit in, turned oven on igniter started could hear gas hissing out before igniter had even warmed up, shut the unit off and unplug the gas continued to hiss until I shut the valve off. Needs new gas valve. Part 6WB21X38548; saved tckt"

We serviced a

GE DISHWASHER

Model GDT550PMR6ES

Near St. Cloud, MN 56301

Brandon

Job Details: 01/11/2024

"Customer said the unit was leaking.Checked and made sure the unit was level (ok) ran unit found water leaking from the inside the door, removed door and cover found the leak was from the soap dispenser need part WD12X28239For the repair. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Minneapolis, MN 55410

Nate

Job Details: 01/11/2024

Often times doesnt complete a cycle. Found a bad water valve. Made sure the water pressure is good coming to washer. No sediment on inlet filters. Ordered valve. Coming back Tuesday to install. ; ordrd 1 W10869800 (Water valve)

We serviced a

LG DISHWASHER

Model LDF5545SS

Near Big Lake, MN 55309

Brandon

Job Details: 01/11/2024

"Arrived and found the unit dead no buttons worked unit would not power on. Replaced the wire harness, board and the circulation pump. Powered unit back on and the unit ran for 10sec before shutting off again, called tech support and talked with Doug and he gave me a bulletin to check CDZ201800017-01 for no power. The case number is 240111735590, ordering new filter board and board. ; O-emld tckt"

We serviced a

ASKO++ DRYER

Model 10773110

Near Minneapolis, MN 55403

Phillip

Job Details: 01/11/2024

The dryer starts but the drum does not tumble. I found the belt is broken. I inspected the motor and idler and they are good. It just needs a belt. I created an estimate but did not quote the customer. Not sure where the belt was coming from I did not know the exact price. My estimate had the labor quoted. Please find where the belt is coming from and build and quote then contact the customer to reschedule. ; saved tckt

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS2

Near Inver Grove Heights, MN 55076

Ivan

Job Details: 01/11/2024

"During my visit, our previous technician accidentally moved the mechanical switch out of position. As a result, customers could see the display on, leading them to assume it was functioning properly. However, after correcting the switch and installing a new one, it was discovered that the system was shorted out. Additionally, the technician damaged all the plastics that hold the main control, shorted the main board motor, and left a bag of fuses. Some wires were also cut off with electrical tape on them.After replacing the damaged parts, the system is now operational, but there is still a short in the main motor and transformers. To fully address the issue, we will need the following parts:WPW10466420 Motor - Qty 1W10598693 Whirlpool THRMST-FIX - Qty 1W10269460 Whirlpool DOOR SWITCH - Qty 4W10631700 Magnetron - Qty 1W10772112 Transformer - Qty 1WPW10678766 - NLA (No Longer Available) - Qty 1Whirlpool NLA 03/22 AUTO CNTRL-ELEC QT 1 ; O-emld tckt"

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Eden Prairie, MN 55346

Adam

Job Details: 01/11/2024

"Customers complaint is cycles lasting longer than they should at random times. And there was a noise happening randomly. Start cycle. Everything seams fine. Spins tumbles, fills. Thermostat test good pressure switch testing good. Heater testing good. drain pump is making a little bit of noise when going into drain, and that that noise to customers complaint was about, the only issue is now randomly lasting longer. The only thing I could find was a control board being faulting will need control board and drain pump assemblyDC92-01803J boardDC97-20639A drain pump; snapped 1 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSL25JGCBLS

Near Plymouth, MN 55446

Phillip

Job Details: 01/11/2024

Not defrosting. The heater is bad. I no longer carry it. Im ordering the heater. ; ordrd 1 WR51X10055 (Heater)

We serviced a

KITCHENAID WALL OVEN++

Model KEBC278KSS02

Near Minnetonka, MN 55345

Adam

Job Details: 01/11/2024

"Unit will start fine display will be lit when you start use start to bake or do any function of the oven and the display starts going down eventually black and then eventually turns off and then it will turn back on and power back up. Sometimes customer will get the E2F6 code which is a stuck key. What I found is were getting power to everything properly its just must be a bad capacitor or something on the board that has failed. The board assembly is not available.. It looks like. would want display and control board. Let customer know there is an option of sending it off for repairs. Usually its anywhere from $500-$800. Customer is going to think it over with husband and then give us a call.WPW10438752 board; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model GDF460PGT3WW

Near St. Cloud, MN 56303

Brandon

Job Details: 01/10/2024

"Removed old dishwasher, installed new dishwasher, customer supplied all new hoses etc to install, cycled and tested, new dishwasher operating correctly at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Clear Lake, MN 55319

Brandon

Job Details: 01/10/2024

Tested the water lines for any other issues, found the issue in the water filter head, customer has a house water filtration system and was ok with bypass the filter head after bypassing the filter assembly the water flowed smoothly.

We serviced a

ELECTROLUX DRYER STACKED++

Model ELFE7637AW0

Near Minneapolis, MN 55418

Nate

Job Details: 01/10/2024

Dryer had been making a scraping sound since day one after they brought this dryer home. Stacked dryer and very difficult to get apart due to the tight space. Took it all apart and found the back of the blower wheel was melted and scraping against the housing. The motor shaft was tipped just enough that the blower wheel wasnt flush. The bracket wasnt as tight as it should be. I installed the new bracket and made sure motor shaft was level. New blower wheel I installed is level and doesnt scrape. Ran it and its much quieter now. Made sure rollers were good which they are. Oiled and cleaned them. Pully is good. Very good. Vacuumed out dryer. Reattached seal on blower housing that was loose.

We serviced a

ELECTROLUX DRYER

Model EFDE317TIW0

Near Otsego, MN 55374

Matt

Job Details: 01/10/2024

"Customer complaint is, MAKING A NOISE WHEN STARTING UP. Inspected and tested. Found its making a really loud vibration noise when running. The filter is not able to slide all the way down either. I disassembled dryer and found a sock in the blower wheel. Also the dryer is packed full of lint on the inside and bulkhead. Vacuumed out bulkhead and inside of dryer and reassembled. Tested and dryer sounds great. I found the vent wasnt connected to the back of the dryer also and the vent is plugged to the outside. I cleaned vent from the outside in to the dryer and redid vent behind dryer with 2 elbows. Hooked up dryer and everything is working great. Dryer is now fixed.

We serviced a

LG REFRIGERATOR

Model LFXC24726S/01

Near Plymouth, MN 55446

Phillip

Job Details: 01/10/2024

"The issue was water is leaking down from the ice maker. I found a couple issues. When the ice maker ejects the ice, some smaller pieces of ice stay in the mold and dont get ejected. So when it fills some water can leak out because it would be over filling. I also found the end of the ice maker fill tube had calcium build up. That was causing water to spray out sideways and not flow into the cup cleanly. I removed the ice maker and cleaned out the ice maker mold. I also cleaned the end of the fill tube so theres no calcium crust. I ran an ice maker fill test twice and I found no water leaking down. It all checks good.

We serviced a

LG WASHER

Model WM3570HWA

Near Maple Grove, MN 55369

Matt

Job Details: 01/10/2024

"Customer complaint is, DOOR SEAL IS LEAKING AND DRIPPING OUT THE FRONT. Customer said its really random and she sees it running down the front from the door. Inspected and tested. Found some staining on the front center below the door. Door gasket looks good and glass is a little dirty, but not bad. I filled, agitated, drained and spun washer 3 times and never saw it leak. Washer is not leaking while testing. I showed customer to keep the door glass clean were it touches the glass."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Maple Grove, MN 55369

Phillip

Job Details: 01/10/2024

The transmission was loud. Today I replaced the transmission and the belt. The board was not sensing as water was filling. I blew through the pressure hose and reset the board. I ran the auto test 2 more times and there was now no error codes. I also calibrated the washer 2 times. No more issues found today.

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Minneapolis, MN 55408

Nate

Job Details: 01/10/2024

"Not heating. Found a bad bake igniter. Repaired and installed new ignitor. Unit is working great now.

We serviced a

KENMORE RANGE

Model 790.71312706

Near Lauderdale, MN 55113

Nate

Job Details: 01/10/2024

"Taking a long time to pre heat. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Saint Paul, MN 55102

Ivan

Job Details: 01/10/2024

"During the visit, the customer reported dirty dishes. To resolve the issue, we replaced the heating element. After testing cycles, the machine works great and heats up fast

We serviced a

BEKO RANGE

Model PRGR34550SS

Near Saint Paul, MN 55103

Nate

Job Details: 01/10/2024

"Taking a long time to heat. Found a worn out bake igniter. Replaced, and preheated to 360 in 10 minutes. Bakes great now."

We serviced a

KENMORE WASHER

Model 110. 24942301

Near Saint Paul, MN 55105

Nate

Job Details: 01/10/2024

"Latch not engaging on lid. Found some loose screws for hinges. Tightened, now it engages again. Works great."

We serviced a

SAMSUNG DRYER

Model DV50K8600EV/A3

Near Saint Michael, MN 55376

Matt

Job Details: 01/10/2024

"Customer complaint is, NOISY, LIGHT CHIRP NOISE. Inspected and tested. Found the left rear roller has failed now. Customer approved repair. Installed one new left rear roller and tested. Dryer sounds great. Dryer is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Maple Grove, MN 55311

Adam

Job Details: 01/10/2024

Installed part from last diagnosis tested icemaker water dispenser. Make sure it wasnt leaking assembled test again everythings working properly.

We serviced a

JENN-AIR REF BUILT IN++

Model JS48PPDUDB16

Near Afton, MN 55001

Ivan

Job Details: 01/10/2024

"Installed parts ordered by the office. Tested, no leaks, water dispenses okay, works great, no issues."

We serviced a

FRIGIDAIRE REF BUILT IN++

Model FGRU19F6QFB

Near Woodbury, MN 55129

Adam

Job Details: 01/10/2024

"Call had another company out there say it was sealed system but then had issues with them coming out again. Unit was off turned unit on let it cool for over 30 minutes while disassembled the trim unit never got a frost pattern. Removed Freon, then added access valve pressurized and could see it drop but I couldnt find it. Replaced filter dryer and heat exchanged pressurized to 175 psi held for 10 minutes no problem never dropped vacuumed got it under 275 ?m. Filled unit with proper amount of 134 a plugged unit back in reassembled everything else. Frost pattern looks good. Everything is cool assembled and reinstalled LED lights were installed LED lights and everything is working great"

We serviced a

KITCHENAID WALL OVEN++

Model KOCE500ESS11

Near Eden Prairie, MN 55347

Adam

Job Details: 01/10/2024

Customer complaint is microwave light went out whole unit out found that the bulb was bad and wiring. Replaced bulb and wiring now. Things working great assembled and tested multiple times

We serviced a

ASKO++ DISHWASHER

Model 460830/02

Near Apple Valley, MN 55124

Nate

Job Details: 01/10/2024

"Dishwasher will drain, then fill, then run all night. Or give an 1 error code related to possible heating element issue. Got into service mode and found that it actually had an e10, overflow error. Found water in flood pan. Dried water out, and then put back into test mode. All components work great. But then on regular cycle it would fill, drain, fill, drain. We did a factory reset so pressure sensor would recalibrate.

We serviced a

GE DRYER

Model DBXR463GD1CC

Near Maple Grove, MN 55369

Phillip

Job Details: 01/10/2024

I replaced the duct front and lint screen. The dryer is working good.

We serviced a

FRIGIDAIRE RANGE

Model PLGF659ECA

Near St. Cloud, MN 56304

Brandon

Job Details: 01/10/2024

"Customer stated they were smelling gas and the oven was taking a long time to heat up. Tested the igniter and found it was not fully glowing also the amp draw was at 2 amps. Quoted the customer a new igniter customer approved. Installed New igniter, cycled and tested. Oven works correctly now"

We serviced a

SUBZERO++ REFRIGERATOR

Model 632/02

Near Minneapolis, MN 55416

Phillip

Job Details: 01/10/2024

The freezer fan was not working. Today I replaced the freezer evaporator fan motor. The new fan is working. I advised the customer to give it about 6 hours to cool down. The high temp alarm was on but that because I had both doors open. I advised the customer it will go off when it cools down.

We serviced a

BEKO RANGE

Model PRDF34550SS

Near Robbinsdale, MN 55422

Phillip

Job Details: 01/10/2024

Today I replaced the oven temp sensor per the Beko tech line recommendation. I got the range back as far as I could. The gas line and power cord is behind the range and hits. I let preheat for 30 minutes then watched the temps. The average temp I got was around 355. I did find the knob has to be right at the 350 dot or a little back. You also have to wait the complete 30 minutes. Working great.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Dayton, MN 55327

Phillip

Job Details: 01/10/2024

The dishwasher does not drain and upper rack is loose. I started the drain cycle. I could hear it try and drain but no water would drain. I removed the cap on the air gap and cleared the food build up. Now the dishwasher can drain. The upper rack hangs down and is loose on the right side. One of the rack clips is broken. I used zip ties and fixed the upper rack.

We serviced a

SAMSUNG DRYER

Model DV22K6800EW/A1

Near St. Cloud, MN 56301

Brandon

Job Details: 01/10/2024

Returned with part and installed the board- had no issues with the unit staying on after new board was installed

We serviced a

SAMSUNG DISHWASHER

Model DW80K5050US/AA 03

Near Minneapolis, MN 55424

Adam

Job Details: 01/10/2024

Installed new dispenser from last diagnosis. Once installed tested unit. Unit is now working properly.

We serviced a

LG WASHER

Model WM3570HVA

Near Cottage Grove, MN 55016

Ivan

Job Details: 01/10/2024

Installed new Drain pump tested cycles works great.

We serviced a

ELECTROLUX WASHER

Model BPLS627UIM0

Near Minneapolis, MN 55410

Nate

Job Details: 01/10/2024

"Washer has been leaking from the front. Water runs down the front under the door. The gasket is in great shape. No tears or misshapen. They have two dogs with coarse hair, and I found hair where the gasket meets the door and the bottom of the door. Advised customer to wipe off bottom of door and gasket after every use."

We serviced a

LG REFRIGERATOR

Model LRMDS3006S/02

Near St. Cloud, MN 56303

Brandon

Job Details: 01/10/2024

"Returned with the valve assembly, removed old assembly and installed new assembly, cycled and tested the unit is now dispensing water"

We serviced a

GE REFRIGERATOR

Model PFS22SISASS

Near Rogers, MN 55374

Matt

Job Details: 01/10/2024

"Customer complaint is, REFRIGERATOR IS NOT COOLING SEEMS TO BE ABOUT 55?, FREEZER IS STILL BELOW 0. Inspected and tested. Freezer is 20F and FF is 61F. Theres no airflow to the FF compartment. Found the back wall of the freezer is frosted over. If I open the freezer drawer I get airflow to the FF compartment. The evaporator and air FF return vents are completely frosted over and shut. This is a defrost issue. I jumped the defrost heater from the board and didnt get any amp draw. Refrigerator needs to be unplugged and defrosted for 48 hours and then I can come back and disassemble evaporator cover and diagnose the problem. I carry the board, sensor and bimetal. The defrost heater is NLA. Customer is going to defrost refrigerator and Im rescheduling. Customer would like sooner service if we can. ; schdld next appmnt for 1/17 WED !"

We serviced a

LG WASHER

Model WM4000HBA/01

Near Corcoran, MN 55340

Matt

Job Details: 01/10/2024

"Customer complaint is, THE UNIT WAS WASHING AND THE CLOTHES ARE DAMAGED AND ALSO THE DRUM AS WELL. Customer said there kids hockey pants got stuck in the gasket and ripped it. Inspected and tested. Found the door gasket is ripped in multiple spots. They sent a new door gasket and both spring clamps, but the gasket is the wrong one. I need part number AGM30030702. Dana can you have them send a new door gasket to the customer and reschedule. I took the wrong gasket with me, but left the spring clamps for when I return to install the new gasket. Please schedule me extra time. ; saved tckt"

We serviced a

GE DISHWASHER

Model PDT715SYN5FS

Near Corcoran, MN 55340

Matt

Job Details: 01/10/2024

"Customer complaint is, FTD ERROR CODE. Inspected and tested. Theres standing water in the bottom of the dishwasher when I got here. I canceled and drained and nothing happened. I removed bottom toe kick panel and the drain pump is humming, but not pumping water. I tapped on it and it came on and drained completely. I started a cycle and its draining now. Dishwasher needs a new drain pump. Quoted customer $347. to install new drain pump. Customer approved repair. Pump on order. ; ordrng 1 WD19X25461 (PUMP ASSM - DRAIN)"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Otsego, MN 55301

Matt

Job Details: 01/10/2024

"Customer complaint is, Start knob is no longer working just spins. Inspected and tested. This is a GE dryer. Found the timer knob is broken. Installed new knob and tested. Dryer is working great. Dryer is now fixed. ; used 1 WE01X20378DNS (KNOB) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHD2251TF8

Near Ramsey, MN 55303

Phillip

Job Details: 01/10/2024

The ice maker wont make ice. The customer has replaced the water valve and changed the fill time settings and the ice maker worked a little. Now it does not work at all. I found there is ice in the mold and the bale arm is stuck up. I tried to run a harvest test but the ice maker will not cycle at all. It will need a new ice maker. I gave quote for the ice maker. I will order the ice maker. ; ordrd 1 243297613 (I/M ASSY)

We serviced a

SAMSUNG RANGE

Model NX58H9500WD/AA

Near Saint Augusta, MN 56301

Brandon

Job Details: 01/09/2024

"Customer was getting a gas smell when trying to use the oven, front right burner not working correctly. Cleaned the front right burner. Replaced the igniter in the oven. Cycled and tested both operating correctly at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Stillwater, MN 55082

Ivan

Job Details: 01/09/2024

Install brand new icemaker tested to cycles. Fill with water no issues work great.

We serviced a

MAYTAG DRYER

Model mdg5500aww

Near Minneapolis, MN 55417

Nate

Job Details: 01/09/2024

"Running and grinding and squealing. Found two seized up rollers. Replaced rollers, cleaned and oiled shafts. Vacuumed out dryer. Runs great now. Very quiet.

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Sauk Rapids, MN 56379

Brandon

Job Details: 01/09/2024

"Customer stated there was a light stuck on. Found the green wash light on. Shut the unit off, was informed by the customer the water softener had an issue recently releasing all the scrubber beads into the water supply. Found the water turned off, removed each hose flushed each hose. Removed and cleaned each filter. Put filters back and installed the hoses. Cycled and tested the machine several times the machine now cycles and fills with water.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Monticello, MN 55362

Brandon

Job Details: 01/09/2024

"Customer was hearing a grinding sounds.Removed lower cover and checked clutch and belt (ok) removed the wash plate and found the hub was stripped out. Customer approved the repair. Performed repair, cycled and tested and there is no more grinding."

We serviced a

LG WASHER

Model WT7300CV

Near Minneapolis, MN 55412

Phillip

Job Details: 01/09/2024

The complaint was the whole washer is completely dead. I unplugged the washer and remove the back cover. I put my meter leads into the black and white wires coming out of the filter board and then plug the washer back in. I got 120 V and the washer is working now. The issue is probably with the main board. I gave the customer a quote but because its working they declined the repair at this time.

We serviced a

GE RANGE

Model JGB660EP1ES

Near Maple Grove, MN 55369

Matt

Job Details: 01/09/2024

"Customer complaint is, COOKTOP IS OK, OVEN DOES NOT WORK. SHUTS OFF AFTER 10 MINUTES. Customer said it randomly shuts off on its own and the buttons become unresponsive at times. I found a service bulletin for this exact problem. Moisture is getting on the board causing it to be erratic or unresponsive. They have a piece of insulation to install underneath the board. Customer approved repair. Installed new insulation strip underneath the board. Range is now fixed."

We serviced a

KENMORE WASHER

Model LXR9245EQ1

Near Saint Paul, MN 55108

Ivan

Job Details: 01/09/2024

"The machine was not draining, so I replaced the water pump, water valve, and cams. After installing the new parts, the machine cycled fine with no issues and is now working great."

We serviced a

SAMSUNG DRYER

Model DV487400EW/A2

Near Minneapolis, MN 55413

Phillip

Job Details: 01/09/2024

"The dryer has power and the panel comes on it just wont tumble. I took the dryer apart and found the belt had popped off the pulley. The idler pulley fell apart and the right rear roller bearing is stuck. I quoted the customer for the repair. I replaced the idler pulley and right rear roller. The dryer sounded good and heats good.

We serviced a

SAMSUNG WASHER

Model WF328AAW/XAA

Near Wayzata, MN 55391

Phillip

Job Details: 01/09/2024

The washer is not draining. I started the drain cycle and I can hear the drain pump impeller is stripped. I quoted for the new part. I replaced the drain pump. I put in 2 towels and started the washer. I let fill and start to wash. I then stopped it and started a drain and spin. The washer drains good and fast and was spinning.

We serviced a

LG DRYER

Model DLEX5101W

Near Rogers, MN 55374

Matt

Job Details: 01/09/2024

"Customer complaint is, MAKES VERY LOUD CONSTANT NOISE WHEN RUNNING. Inspected and tested. Found the front right roller was seizing up and had a flat spot on it. Customer approved repairs. Installed 2 new front rollers and vacuumed and bulkhead and inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

GE DISHWASHER

Model GSD3360K55SS

Near Eden Prairie, MN 55346

Adam

Job Details: 01/09/2024

Installed parts from last diagnosis once installed test and multiple times still wasnt getting a really good drain. Found that the solenoid switch to switch from wash to drain wasnt lifting all the way. needed one of those switches. after everything was installed, tested multiple times and units working great.

We serviced a

WHIRLPOOL DRYER

Model LT7000XTN0

Near Eden Prairie, MN 55346

Adam

Job Details: 01/09/2024

Installed parts from last diagnosis and tested multiple times after it was done. Everything is working great.

We serviced a

SAMSUNG RANGE

Model NX58H9500WS/AA

Near Chanhassen, MN 55317

Adam

Job Details: 01/09/2024

Customers complaint oven will not bake bun it will broil. Cook top works and fans working. Removed the cover over the igniter for the bake. Start getting voltage but nothing. Removed the igniter and is testing open(bad). Replace igniter with truck stock igniter. Tested. Reassembled. Tested again and working great.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Plymouth, MN 55446

Phillip

Job Details: 01/09/2024

The ice maker had failed. Today I replaced the ice maker and ran a harvest test. The new ice maker is working as it should. I advise customer to give it at least a hour to start making ice.

We serviced a

ELECTROLUX WASHER

Model EFLS527UTT0

Near Shorewood, MN 55331

Adam

Job Details: 01/09/2024

"Customers complain to the unit not draining as water and unit with towels. First thing I did was try to vacuum out. The water was not able to do the back hose. Its all clogged up had to tip the unit back a little bit then manually open the door and vacuum out all the water, I lay a bunch of towels down on the floor when I doing this because a lot some water does spill out no way around it because the drain is all clogged and can vacuum it out that way. Got all the water out then was able to remove the hose from the basket itself where the filter is and found a piece of plastic in there. Removed reassembled and then tested multiple times for leaks no active leaks.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Saint Michael, MN 55376

Matt

Job Details: 01/09/2024

"Customer complaint is, LITTLE LOUDER THAN NORMAL AND SHAKES. Inspected and tested. Dryer sounds normal when I tested it. I disassembled dryer and inspected rollers, idler pulley and belt and all looks good except the idler pulley is a little sticky and isnt rolling smoothly. I cleaned up rollers and installed new idler pulley and vacuumed out bulkhead and inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

KENMORE REFRIGERATOR

Model 10656243400

Near Burnsville, MN 55306

Nate

Job Details: 01/09/2024

"Replaced main control. Told customer to give it 24 hours. Compressor running, evaporator has normal frost, and fans running. Baffle open to the fresh food section."

We serviced a

LG DRYER

Model DLE7300VE

Near Saint Michael, MN 55376

Matt

Job Details: 01/09/2024

"Customer complaint is, THUDDING WHEN ITS RUNNING. Inspected and tested. I disassembled dryer and rollers and idler pulley are good. Found the drum is separating at seam were its welded and making a thumping noise when it hits the rollers. Installed new drum and tested. Dryer is now fixed."

We serviced a

SAMSUNG DRYER

Model DV50F9A6GVW/A2

Near Prior Lake, MN 55372

Nate

Job Details: 01/09/2024

"Just clicks. Doesnt run. Found a bad thermal cut out. Replaced cut out, and vacuumed out dryer and cleaned and oiled rollers.. I ended up climbing behind dryer and cleaning all the lint out of vent and made sure flap opens.

We serviced a

MAYTAG DRYER

Model MGDE400XW1

Near Saint Augusta, MN 56301

Brandon

Job Details: 01/09/2024

"Customer said the unit was making nosie. Removed the covers and cleaned out the unit. Found a roller locked up. Quoted customer a new set of wheels, idler pulley and belt. Customer approved, installed the parts reassembled the dryer cycled and tested"

We serviced a

LG REFRIGERATOR

Model LMWS27626S/02

Near Saint Paul, MN 55104

Ivan

Job Details: 01/09/2024

"Installed the duct assembly supply part provided by the customer and defrosted the unit; it is currently functioning.

We serviced a

SCOTSMAN++ ICEMAKER++

Model DE33PA - 1SSD

Near Minneapolis, MN 55441

Adam

Job Details: 01/09/2024

"10th floorThis unit is working properly is making ice water is turning blue from the hard water they have, and all the calcium buildup ran the cleaner through it wiped everything down explain to receptionist put a note on there to empty the ice completely, and wipe it down; saved tckt"

We serviced a

SCOTSMAN++ ICEMAKER++

Model DE33PA - 1SSD

Near Minneapolis, MN 55441

Adam

Job Details: 01/09/2024

9h floor employees break room. Icemaker is working properly. Just need a good cleaning cleaned it out. Did proper maintenance. Ran cleaner through it. Also let the receptionist know to make a note on it to wipe it out in the morning and emptied the ice.; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFD

Near Plymouth, MN 55446

Phillip

Job Details: 01/09/2024

The refrigerator side is not cooling well. I removed the fresh food cover and found the evaporator has a low frost pattern. The fridge is leaking refrigerant in the evaporator and heat exchanger. The evaporator and heat exchanger both need to be replaced. I quoted for the repair and will order the parts. ; ordrd 1 297217900 (Heat exchanger) and 1 297414901 (EVAP REPLACEMENT **)

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Saint Michael, MN 55376

Matt

Job Details: 01/09/2024

"Customer complaint is, SUPER LOUD WHEN SPINNING. Inspected and tested. Washer sounds like a jet engine when spinning and is leaking water on the floor. Washer needs a new gearcase part number W11393685, new spaner nut part number W10909670, and a new slider part number W10734521. Please call in for authorization. I need 2 hours on my return trip. ; saved tckt"

We serviced a

DANBY REFRIGERATOR

Model DBC2760BLS

Near Eagan, MN 55122

Nate

Job Details: 01/09/2024

"Stopped cooling. I found compressor and evaporator fan not running. Turned off power to it to remove the hi warning. That got rid of it. After 10 minutes, per Danby, temps should be dropping on right side. No drop in temp. Actually increased. Tech line said since compressor and all fans running, if it was a bad temp sensor it would give an error. Most likely needs a recharge. Please call customer with quote for sealed system work. ; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model GU1200XTLS2

Near Mound, MN 55364

Adam

Job Details: 01/09/2024

Customer complaint is not cleaning properly or at all. Brand unit I put a glass in there with a little bit of jelly and it would never get it out. Found that it has very weak pressure. Checked over the chopper filter. Nothing there just a motor itself is bad. Will need some assembly ordered and rescheduled customer.; ordrd 1 W10782773 (Sump assembly)

We serviced a

KENMORE MICROWAVE

Model 363.63703600

Near Maple Grove, MN 55311

Phillip

Job Details: 01/09/2024

"The complaint is the microwave is dead. I plugged it in and verified it gets 120 volts to the main board. I get 120 volts going into the transformer but nothing out of the transformer. I ohm the display transformer and it read 0 ohms. The door latch keeps breaking and the door is hard to open. The switch bracket is worn down and should be replaced. The turn table does not spin. The turn table motor has no resistance when you try to spin the turn the table. It needs the bracket, transformer and turn table motor. I could not find the turn table motor or transformer in stock. Please look it up and contact the customer. WB06X10216 bracket Control transformer WB20X10023Turn table motor WB26X10188; snapped 1 QuickPics, states that autho needed"

We serviced a

GE WASHER

Model PTWN8050M0WW

Near Saint Paul, MN 55108

Ivan

Job Details: 01/09/2024

"During the visit, it was determined that the machine requires a new transmission brake assembly and rotor housing. Both parts have sustained damage. To resolve this issue, the following parts will be needed:She is interested in repair if find parts available . WH37X10005 Washing Machine Mechanical Housing AssemblyRotor Assembly WH37X10005WH39X10009; saved tckt"

We serviced a

DANBY REFRIGERATOR

Model SPRWC053D1SS

Near Minneapolis, MN 55439

Nate

Job Details: 01/09/2024

"Top section for red wines is set to 63 and its been 52 according to customer. I took temps, its currently 54.3 on top, and they have it set lower on lower section and its 48 degrees but set to 42. They said a fan has been running louder lately. I found no restrictions or frost build up around the evaporator fan, but they said it sounds like its coming more from underneath. I checked the evaporator coils and there was minimal frost build up on coils. I lowered temps and the compressor kicked in, and I gave it 20 minutes. Only the upper half frosted over. I pulled out the fridge and attempted to take an amp draw on wires, but all said zero ohms. I attached photo of compre$$or. Please submit for sealed system work. ; O-emld tckt"

We serviced a

LG RANGE

Model LREL6323S.FSTLLGA

Near Monticello, MN 55362

Brandon

Job Details: 01/09/2024

"Cist stated the front burner not working correctly, removed the stove top found broken wire in the stop top. Ordered new part. ; ordrd 1 MEE50408702 (Burner element)"

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW5620HW2

Near Minneapolis, MN 55411

Nate

Job Details: 01/08/2024

"Not draining. Found the filter full of junk: cleaned it all out, drains great now: showed customer how to clean filter. Put it on a drain and spin and it spins and drains awesome."

We serviced a

KENMORE DRYER

Model 110.94832201

Near Becker, MN 55308

Brandon

Job Details: 01/08/2024

Customer states the dryer is taking several time to dry clothes. Disassembled and cleaned found unit full of lint. Oiled the rollers and idler pulley, put back together, and ran- tested the vent and the unit is venting well.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/AA

Near Saint Paul, MN 55103

Ivan

Job Details: 01/08/2024

"The issue was that the main heat was not turning on due to a loose connector. I resecured and verified the connection, and now there are no issues."

We serviced a

MAYTAG DRYER

Model MGDB750YW0

Near Minneapolis, MN 55418

Ivan

Job Details: 01/08/2024

"During the visit, I discovered that the machine was not functioning due to a damaged belt and idler pulley. After replacing these components and conducting test cycles, the machine started to work perfectly.

We serviced a

GE DISHWASHER

Model GDF630PSM5SS

Near Maple Grove, MN 55369

Matt

Job Details: 01/08/2024

"Customer complaint is, FAILURE TO DRAIN CODE. Inspected and tested. Found the drain pump has failed. Also the drain hose has a black rubber extension. Customer approved repairs. Installed new drain pump and drain hose extension. Tested and dishwasher is draining great. Dishwasher is now fixed.

We serviced a

FRIGIDAIRE RANGE

Model RG-533

Near Maple Grove, MN 55369

Phillip

Job Details: 01/08/2024

The bake element is not working. The customer removed the bake element and found on of the terminals was bad. I installed new terminals on the wires and installed the new bake element they had purchased. The bake is now working.

We serviced a

GE RANGE

Model n/a

Near Maple Grove, MN 55311

Matt

Job Details: 01/08/2024

"Customer complaint is, LF BURNER STOPPED WORKING. Inspected and tested. Found the front left burner was dirty. Cleaned up burner and tested. Burner is working great. Range is now fixed."

We serviced a

GE DRYER

Model GFDS140GD0WW

Near Maple Grove, MN 55311

Matt

Job Details: 01/08/2024

"Customer complaint is, SQUEAKING BUT STILL DRYING AS NORMAL. Inspected and tested. Found the front bearing and glides are wore out and the bottom felt is ripping. Needs a new front bearing assembly and bottom felt seal. Installed new front bearing assembly and bottom felt seal. Tested and dryer sounds great. Dryer is now fixed."

We serviced a

WHIRLPOOL DRYER

Model LGR7646EQ0

Near Eden Prairie, MN 55346

Adam

Job Details: 01/08/2024

"Customer service complaint is unit not heating. Looked through little window to watch igniter to see if it would blow and start. Unit with tumble but igniter would never engage. remove the back of the unit tested some of the thermostats and found a bad thermostat. Replaced thermostat, tested unit and working properly reinstalled everything tested again working great vent is too high up to check airflow properly. It is blowing the window open and it looks like its blowing decent temps are getting to 110 which is normal for gas dryer. Explained customer if it seems like things are taking longer to dry or anything and usual please get dryer vents clean.

We serviced a

ELECTROLUX DRYER STACKED++

Model EFDE317TIW1

Near Mendota Heights, MN 55120

Ivan

Job Details: 01/08/2024

Installed new U/I and control board tested cycles no issues works great.

We serviced a

ASKO++ DISHWASHER

Model 492570/04

Near Minneapolis, MN 55413

Nate

Job Details: 01/08/2024

Replaced bad water valve. Now it doesnt rumble when it fills. Fills great and circulates great.

We serviced a

GE WALL OVEN++

Model PT956SR1SS

Near Chanhassen, MN 55317

Adam

Job Details: 01/08/2024

Installed part from last diagnosis was able to do without having to pull the oven out of the wall. Was able to do inside the cavity of the oven itself installed part tested its working properly

We serviced a

MAYTAG WASHER STACKED++

Model MHW5630HW0

Near Minneapolis, MN 55406

Nate

Job Details: 01/08/2024

Replaced bad pressure sensor. Ended up not needing new main pcb. Runs great now. Ran it through a drain and spin and ran awesome.

We serviced a

GE DRYER

Model GFDN120GD1WW

Near Plymouth, MN 55446

Phillip

Job Details: 01/08/2024

"The customer said the dryer heats but takes long time to dry. I took a heat test and the dryer heated up to 245 degrees and it took a real long time. I used my tester and tested the air flow, the air flow is poor. I pulled the dryer out and removed the dryer duct. I then ran the heat test again. Now it heated to 205 and it got there quickly. It then turned off and the heat dropped quickly. The air flow out the dryer is good and the connecting duct is not plugged. I advised the customer to have the dryer duct cleaned ASAP."

We serviced a

SAMSUNG RANGE

Model NE58R4321SS1SS/AA

Near Sartell, MN 56377

Brandon

Job Details: 01/08/2024

Customer said the breaker was tripping when the oven was running. Turned oven on preheat and removed the back covers. The unit preheated with no issues turned on the burner and had the breaker trip at 38 amps. Turned oven to 45O unit preheated and had no issues. Turned on a few breakers and the breaker did not trip. The suspected issue is the breaker. The customer will change the breaker himself if the breaker does not fix the issue the customer will call back