Service History 21 - Omega Force Appliance Repair

We serviced a

LG DISHWASHER

Model LGDW

Near Saint Paul, MN 55104

Hyrum

Job Details: 02/09/2024

found that the neutral wire on the power connection for the dishwasher had burned up and become disconnected. Stripped new and replaced wire cap tightened to make sure all the other connections were good. Tested machine and it ran fine after this. Reinstalled and looks good now.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN115TW01

Near Minneapolis, MN 55439

Nate

Job Details: 02/09/2024

When I got there, the left side was a half inch lower than the right side, it was very unlevel. I leveled it out and then ran it on an entire normal cycle, full of towels and bedsheets, and it did not drip a single drip of water, and it sounds great."

We serviced a

MAYTAG DRYER

Model DE712

Near Saint Paul, MN 55104

Hyrum

Job Details: 02/09/2024

Blower wheel had cracked and was spitting on the shaft. Went today and picked up a new blower wheel and locking ring. Replaced and put dryer back together. Tested and it sounds great now.

We serviced a

SAMSUNG WASHER

Model WF45B6300AC/US

Near Corcoran, MN 55340

Matt

Job Details: 02/09/2024

"Customer complaint is, DOESN'T WORK. Inspected and tested. Found the washer is full of water and not draining. I removed water and pulled out filter and found a coin in the tub to pump hose blocking water from getting to the pump. I removed coin and reassembled. Tested and washer is draining great. Washer is now fixed."

We serviced a

KITCHENAID WALL OVEN++

Model KEBS208DSS11

Near Minneapolis, MN 55436

Nate

Job Details: 02/09/2024

Replaced bad door hinges. Closes great now.

We serviced a

LG WASHER

Model WM8100HVA

Near Medina, MN 55340

Matt

Job Details: 02/09/2024

"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump impeller is loose again. Installed new drain pump and tested. Washer is draining great. Washer is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model Et20nkxan00

Near Loretto, MN 55357

Matt

Job Details: 02/09/2024

"Customer complaint is, OVER COOLING STILL AFTER REPAIRS. Inspected and tested. FF temperature is 32F and freezer is 7F. I removed evaporator cover and defrosted evaporator and after 20 minutes theres frost on about 70-80 percent. The sealed system is a little low, but not terrible. Im not confident putting a new thermostat in is going to make a difference because the sealed system is a little low. Customer is going to try adjusting the dials and see if he can get it to were its good enough to use without freezing things in the FF compartment."

We serviced a

GE DISHWASHER

Model GDF640HSM0SS

Near West Saint Paul, MN 55118

Ivan

Job Details: 02/09/2024

"Installed a new I/O board. After testing it through several cycles, there are no issues, and it works perfectly."

We serviced a

BOSCH DISHWASHER

Model SHU42L05UC/18

Near St. Cloud, MN 56301

Brandon

Job Details: 02/09/2024

Customer was concerned about the dishwasher. The unit had not been used in a few years.Cycled and tested. Removed the lower cover and found the unit had a copper line ran to in. Unit has the correct loop under the sink. The unit drains fine. Could not fine any issues

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS177TWO1

Near Rosemount, MN 55068

Ivan

Job Details: 02/09/2024

"Installed the timer provided by the office. After testing it through several cycles, it works perfectly. There are no more issues."

We serviced a

LG REFRIGERATOR

Model LRFVS3006S /02

Near Chaska, MN 55318

Adam

Job Details: 02/09/2024

Installed part from last diagnosis. Once installed tested craft ice maker. Harvested and filled with water properly. Reassembled and now unit is working properly

We serviced a

MAYTAG WASHER

Model MVWB865GW1

Near Ramsey, MN 55303

Phillip

Job Details: 02/09/2024

The lid will not stay down and lock. The back left corner of the lid is broken. I replaced the whole lid. I verified the lid will lock and unlock.

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS117TW01

Near Minneapolis, MN 55439

Phillip

Job Details: 02/09/2024

The gas valve was working intermittently. The rear rollers also had a small squeal. Today I replaced the gas valve assembly and the rear rollers. The dryer sounds good and its cycling the heat on and off consistently. No more issues found today.

We serviced a

WHIRLPOOL MICROWAVE

Model AMV2307PFW0

Near Plymouth, MN 55442

Phillip

Job Details: 02/09/2024

"The customers compliant is when you open the door sometimes the fan, light and turn table runs and other time when you press start is will say close door. I found the micro switches are failing. I quoted for replacing the switches. I replaced all 3 switches. I tested the operation and its working good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Maple Grove, MN 55311

Phillip

Job Details: 02/09/2024

The dishwasher was not washing the dishes. The main pump failed. Today I replaced the wash motor assembly. I reset the controls and ran the dishwasher. Its washing good now.

We serviced a

BOSCH DISHWASHER

Model SHX53T55UC/02

Near Minneapolis, MN 55424

Nate

Job Details: 02/09/2024

"Leveled dishwasher and mounted hardware to the counter top, so it is secure and door closes now. Was difficult because floor is built up in front of dishwasher and took awhile to get the kick plate off. Works great now."

We serviced a

WHIRLPOOL WASHER

Model LSR7300PQ2

Near Minneapolis, MN 55419

Nate

Job Details: 02/09/2024

"Replaced bad transmission, clutch, coupling and drain line. Runs great now with no leaks.

We serviced a

LG DRYER

Model DLG7101W

Near Saint Paul, MN 55106

Ivan

Job Details: 02/09/2024

"Installed a new PCB (Printed Circuit Board). After testing it through several cycles, it works great with no issues; ordrd 1 EBR31002614 (PCB)"

We serviced a

KENMORE DRYER

Model 110.77132412

Near Sartell, MN 56377

Brandon

Job Details: 02/09/2024

Customer states the dryer turns on wont start.Disassembled tested the fuses(ok) tested the motor it was getting 120 volts the windings of the motor tested ok. Found the start relay was burnt and needed the board repaired. Repaired the board put the unit back together cleaned out lubed up the drum rollers . Cycled and tested unit acted up again took board out did the soldering again. Cycled and tested unit operating as it should

We serviced a

SCOTSMAN++ ICEMAKER++

Model DCE33A-1SSD

Near Saint Michael, MN 55376

Brandon

Job Details: 02/09/2024

"Customer states the unit will not run. Found unit froze up, steamed out unit. Checked the door seal (ok) found the lower hing was binding up, lubed top and bottom drawer. Left unit run while checking the seal and lubing the door hinges. After a while could feel the cubes were formed but not falling. Called tech support and found that the timer could be jumped. Jumped the wires and waited nothing seemed to happen. Called tech support back while waiting the cubes dropped. Told tech support that the cubes had dropped they said it takes six and a half minutes to harvest and that they suspect the cube size control is bad. Waited for an another harvest cycle. Tech support said after 30 minutes the unit should stop running the water and go into a harvest after 40 minutes it never happened. Cleaned all the cubes out of the unit and will contact customer to see if any ice has fallen. Most likely will need the cube size control ; snapped 2 QuickPics, states that autho needed"

We serviced a

GE MONOGRAM++ REF BUILT IN++

Model ZISB480DMA

Near Eden Prairie, MN 55347

Nate

Job Details: 02/09/2024

"Compressor stopped running. Called GE. We verified that in test mode and forced compressor run, compressor still didnt get 120 vac coming to it. Confirmed bad output on main board. Quoted for board. Will come back Monday to replace board, verify compressor comes on, then replace water tank, and then micro switch for water dispenser assembly. Quoted for all of that. ; ordrd 1 WR55X11130 (Main board)"

We serviced a

BEKO DISHWASHER

Model DUT36522X

Near Saint Paul, MN 55105

Hyrum

Job Details: 02/09/2024

"Customer had machine uninstalled on arrival. Customer states it had and e01 error and did not drain. Had water in the bottom. At this time, because there was no water in the machine and it was not hooked up, could not verify where it was leaking from. Turned the machine on and tried to get drain pump to kick on and it would not. Verified power was going to the pump, the checked to motor itself and found the windings to be open. Will need a new drain pump part number 1746570100. Checked marcone sundburg and Dey but could not find part info. ; saved tckt"

We serviced a

SPEED QUEEN WASHER

Model AWN311SP111TW01

Near Saint Paul, MN 55108

Hyrum

Job Details: 02/09/2024

Parts not available at this time; saved tckt

We serviced a

LG WASHER

Model WM0642HW

Near Minneapolis, MN 55436

Nate

Job Details: 02/09/2024

Not draining. Found a bad drain pump with broken impeller. Replaced pump. Drain pump doesnt run still. Consulted with RJ in tech support. Needs new main board and wire harness. 3721EL1013U and wire harness. Cant find part number for harness. Can someone see if these are available and call AHS?; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Chaska, MN 55318

Adam

Job Details: 02/09/2024

"Call Schurz complaint is not finishing cycles and making a extremely loud noise during spin cycle. Customer said it did give an error code once, but cant remember what it was. Put Union in spin mode and right away can just notice the bearing is shot. But agitate works great. Im sure its just airing out because of the bad bearing. Quoted to customer for a new one. customer agrees. Ordering part and rescheduling.; ordrng 1 W10435302 (Bearing & Shaft Assm)"

We serviced a

SPEED QUEENIIII WASHER

Model AFNE9BSP116TW13

Near Woodbury, MN 55129

Hyrum

Job Details: 02/09/2024

"Machine was vibrating more than customer expected during the ramp up to full spin speed. Its possible that the damaged balance rings could have damaged the shock absorber in the rear. Going to replace shock, absorbers and double check that all panels are tight and that everything is good to go.please schedule customer for one more visit.; ordrd 4 803777P (Shocks)s, states that autho needed"

We serviced a

FRIGIDAIRE WALL OVEN++

Model PLEB30M9ECC

Near Ramsey, MN 55303

Phillip

Job Details: 02/09/2024

The microwave door would not open. I got the whole unit out and removed the side panel. I found the release lever is broken. Im ordering the part from Dey. ; ordrd 1 5304485407 (Lever release)

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACPN/XAA

Near Minneapolis, MN 55444

Phillip

Job Details: 02/09/2024

"The unit is not cooling at all. I put into force cool. The fans run but not the compressor. I do not get voltage to the compressor. I found the main board is bad and not giving power to the compressor. I hooked a relay up to the compressor and plugged it in. The compressor is also not running. I checked the compressor and found the windings are open. Across a couple I get 0 and across other pins I get 69. The compressor and main board both need to be replaced. This is a unit from 2010. Please submit for approval and keep the customer updated. I listed the parts below. Compressor MSA162DL1H/ASHControl DA41-00695A; snapped 2 QuickPics, states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVBL6

Near Becker, MN 55308

Matt

Job Details: 02/08/2024

"Customer complaint is, SEEMS TO BE LEAKING FROM THE ICE MAKER AREA. Inspected and tested. FF temperature is 38F and freezer is 2F. The whole bottom of the freezer is covered in a sheet of ice. I disassembled freezer and found the evaporator defrost drain is plugged and frozen over. I completely defrosted freezer compartment and dried it out. Steamed out drain and now its draining.

We serviced a

AMANA WASHER

Model LW6501W2

Near Saint Paul, MN 55104

Ivan

Job Details: 02/08/2024

"Installed a new belt, tested it, and cycled it through. It runs smoothly with no issues, back to operational status."

We serviced a

SPEED QUEEN WASHER

Model AWNE92SP113TW01

Near Wayzata, MN 55391

Adam

Job Details: 02/08/2024

"Install new hinges and grommets from last diagnosis. Also just in case once I installed the new hinges and grommets unit is no longer rubbing and is operating correctly.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Oakdale, MN 55128

Hyrum

Job Details: 02/08/2024

"Customer said the latch wouldnt open sometimes. Opened up lid and inspected latch mechanism. Looks like it was full of soaps, scum, or other gunk. Took mechanism out of machine and gave it a quick rinse to remove some of the gunk. Dried it off with some compressed air.reinstalled and put machine back together. Tested the lid latch and it seem to be working fine now. Everything looks great."

We serviced a

GE DRYER

Model GUD27ESSJ0WW

Near Saint Paul, MN 55104

Ivan

Job Details: 02/08/2024

"Cleaned up as needed and vacuumed lint from the vent. Corrected the issues, and now it flows much better."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Minneapolis, MN 55422

Phillip

Job Details: 02/08/2024

The complaint was its not making ice. When I arrived I pulled the ice bucket out and it has ice in it. I removed the ice maker and there is water in the mold and its starting to freeze. I verified the ice maker thermistor passed and the ice maker fan is working. I took a freezer temp and it got down to 3.8 and I took a picture of it at 4.2 degrees. Both sections are cooling good. I replaced the water valve that was sent. No issues found.

We serviced a

FRIGIDAIRE RANGE

Model FGF366ECB

Near Minneapolis, MN 55429

Nate

Job Details: 02/08/2024

Replaced bad main pcb and overlay. Isnt giving a runaway temp error now.

We serviced a

KENMORE DRYER

Model 110.75132411

Near Minneapolis, MN 55418

Nate

Job Details: 02/08/2024

Replaced two bad support rollers. Vacuumed out dryer and cleaned bulkhead. Cleaned roller shafts.

We serviced a

SPEED QUEEN DRYER

Model ADG4BRGS117TW01

Near Woodbury, MN 55125

Ivan

Job Details: 02/08/2024

"Installed the new timer switch provided by Alliance. After testing the cycle, it ran great. The timer functions properly now and stops as expected. No more issues; it runs great."

We serviced a

GE WASHER

Model GTW465ASN3WW

Near Woodbury, MN 55125

Ivan

Job Details: 02/08/2024

"Installed the part provided to the customer, the LID LOCK SWITCH. After testing the cycle, the wash, spin, and drain functions worked great with no issues."

We serviced a

KENMORE REFRIGERATOR

Model 10656182500

Near St. Cloud, MN 56301

Brandon

Job Details: 02/08/2024

"Customer stated the water dispenser was dispensing water slowly, the ice maker not working.Tested found the water was slowly coming out the dispenser, removed water line off of the refrigerator and tested for water flow (ok) installed new valve, tested the water flow got better, suggested the customer change the filter since they just bought the home and have no idea of the last time the filter was changed. Checked and found the knob on the ice maker was broken. Replaced the ice maker."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Chanhassen, MN 55317

Adam

Job Details: 02/08/2024

"Installed part from last diagnosis. Working great now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBM00

Near St. Cloud, MN 56303

Brandon

Job Details: 02/08/2024

"Customer stated the fresh food part was warm the freezer was working fine.Found the freezer door was left open, steamed out the freezer, checked the drain, cleaned the dust off the bottom. Unit started cooling."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Saint Paul, MN 55102

Hyrum

Job Details: 02/08/2024

"Customer states that machine would make a buzzing sound after it starts but not run and then cancel the cycle a few seconds later. When I hit start, I could hear the motor turn on, but there was no spinning or any motion in the basket whatsoever. Pick machine up and looked at the bottom and discovered that the belt and cover had come loose. It appears that the cover was not installed correctly and was rubbing on the motor pulley causing it to melt a little bit around the pulley. Trimmed away melted plastic And reinstalled belt and cover. Seems to be working great at this time."

We serviced a

KENMORE MICROWAVE

Model 79080373310

Near Rice, MN 56367

Brandon

Job Details: 02/08/2024

"Returned with the parts installed, cycled and tested the unit now works as it should"

We serviced a

WHIRLPOOL WASHER

Model WFW8400TB00

Near Eden Prairie, MN 55347

Phillip

Job Details: 02/08/2024

The washer would not drain. The drain pump was bad. Today I replaced the drain pump assembly. The washer is draining good now. No fault codes.

We serviced a

MAYTAG WASHER

Model MVWB300WQ1

Near Minneapolis, MN 55431

Adam

Job Details: 02/08/2024

"Installed new drain pump from last diagnosis on arrival at this one was not draining at all. Once the new one is installed, tested multiple times made sure it was draining properly and not leaking. Everything is working great."

We serviced a

GE DRYER

Model GTDP180GDOWW

Near Eden Prairie, MN 55346

Phillip

Job Details: 02/08/2024

The customer said the dryer takes 2 or more cycles to dry the clothes. I ran the dryer and took a heat test. The dryer got up to 130 but it took a very long time to heat up. I went outside to check the air flow. I found a white cover screen over the vent cover. The screen was plugged up. I removed the screen then cleaned the dryer duct. The air flow is a lot better now. I took the dryer front off and cleaned the blower housing. The dryer heats good and sounds good. The top of the duct came loose. I used a band clamp to keep the duct together.

We serviced a

DCS++ RANGE

Model RGU-485GD-N

Near Plymouth, MN 55447

Phillip

Job Details: 02/08/2024

The big oven would not bake. I replaced all the parts that were sent. The big oven is heating now and all burners and the little oven heats. The customer told me when I was done the front right burner will spark after its lit. I cleaned the burner igniter and it was better.

We serviced a

BOSCH DRYER

Model WTMC3500UC/01

Near Minneapolis, MN 55417

Hyrum

Job Details: 02/08/2024

Replace the failed door switch and adjusted the door hinge a little bit so that it would close easier. Testing machine and it ran great. Opening and close the door. A bunch of times just to double check. Customer is satisfied with repair. Everything looks great.

We serviced a

GE DRYER

Model GTD65GBSJ3WS

Near Eagan, MN 55122

Hyrum

Job Details: 02/08/2024

Replaced main control board and programmed personality ID. Testing machine and it seems to be running right now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUS2645LF3

Near Prior Lake, MN 55372

Nate

Job Details: 02/08/2024

"Not dispensing ice or water. Found a bad micro switch in the dispenser assembly. Replaced switch, now it works great.

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS

Near Minneapolis, MN 55407

Nate

Job Details: 02/08/2024

"Water valve in upper right corner was cracked and leaking. SQ sent a new valve, so I replaced the valve today. Now water dispenses great and no leaks."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FSMS01

Near Mound, MN 55364

Adam

Job Details: 02/08/2024

"Unit is not cooling anymore. Turns on turns off turn on turns off it is not consistent and will never cool. Top part replaced on. This is the control board for this exact issue. Dont see anything visually wrong. Try to hard reset didnt change anything. Tried multiple times doing a hard reset still didnt do anything. Tried reprogram it cant get into anything needs a new control board looking like control boards not available would need to send out for repair. Customer would like to talk to American home shield beforehand because our repair control board can take up to three weeks to get back, they will contact American home shield, and then let us knowBoard W10219463; saved tckt , states that autho needed"

We serviced a

BEKO REFRIGERATOR

Model BFTF2716SS

Near Blaine, MN 55449

Phillip

Job Details: 02/08/2024

"The complaint is the unit is not cooling as good as it used to be to in both section. The customer said the fresh food section has been loosing its cool for a long time, more than a month. The freezer just started to get warm. Today the freezer is over 20 degrees. I remove the evaporator cover. The frost pattern is low and only a little bit of frost is forming on the cap tube going into the evaporator. I took a suction pressure and it was in a deep vacuum. I soaped up the joints in the back and unplugged the fridge. I found no leaks. I used my combustible leak detector and look for leaks. I found no leaks in the evaporator or in the back. I called Beko techline and reported the findings. He said there is no repair I can make. He said to submit finding to our Beko rep. He gave me the case ticket number. He asked for a picture of the sales receipt but the customer does not have it. Ticket#80789; snapped 4 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model GFE28GSKBSS

Near St. Cloud, MN 56301

Brandon

Job Details: 02/08/2024

Unit not cool.Removed the freezer drawers and plugged in the wireless tool. Ran only the freezer and the compressor on high. The unit did not start to drop in temp. The condenser coil in the freezer did not frost at all. The customer would like a quote on advanced diagnostic repair. ; saved tckt

We serviced a

ASKO++ WASHER

Model W6424

Near Eden Prairie, MN 55347

Phillip

Job Details: 02/08/2024

"The washer will start and fills and goes through a cycle but stalls out. The customer tried a spin cycle. The water drains but never spins. I tested the motor and per the tech sheet the motor ohmed out bad. There is black dust under the motor. I also do not get voltage to the motor. I called tech line and they said to replace the motor and board. I listed the parts below. Please look to see the parts are available and then contact the customer with a quote. Motor 192798Control unit 436856; snapped 1 QuickPics, states that autho needed"

We serviced a

ASKO++ DRYER

Model T754 W

Near Eden Prairie, MN 55347

Phillip

Job Details: 02/08/2024

"The power button works intermittently. The main board would need to be replaced. The board was replaced in early 22 by another company. Please look up the part and contact the customer with a quote. Part number listed. Control 416008; snapped 1 QuickPics, states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Big Lake, MN 55309

Matt

Job Details: 02/08/2024

"Customer complaint is, WON'T SPIN. Customer said its getting stuck at the rinse cycle and not draining and spinning. The wash and rinse lights are flashing, which is an error, but customer doesnt know how many times. If they reset it, it drains and starts over. Inspected and tested. Found the cold water is filling way slower than the hot water. I think its not filling quick enough on the rinse cycle and giving an error and stopping. I removed the cold water hose and theres no filter on the valve, but there is a built in filter on the supply hose. These are old rubber hoses from previous washers and need to be replaced. I called techline and talked with Steve and he agreed that the valve should have a filter in it and would need to be replaced and that if the cold is filling slowly, its going to give a error and stop. Customer is going to replace the hoses before I come back. Valve on order. ; ordrd 1 205547P (Valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA

Near Clearwater, MN 55320

Brandon

Job Details: 02/08/2024

"Customer states the unit doesnt have water. Cycled and tested the unit fills with water the wash pump is intermittently coming on. Quoted customer a new wash pump customer approved. Removed the pump found the spray arms are full of debris the customer cleaned out what he could the lower screen is warped causing debris to get into the spray arm, customer approved a new screen. Billed for screen please mail the screen to the customer. The top rack is broken and needs the drawer roller updated kit. Customer has the rack bolted on the left side"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Mendota Heights, MN 55118

Ivan

Job Details: 02/08/2024

"Customer complaint: The unit will not heat. Upon inspection, it was found that the main control board has several errors, including F6E1 and F2E0. To correct these issues, a new control board is required.The part has been order from DEY Part Number: W11100100 - Control Board ; ordrd 1 W11100100 (Control board)"

We serviced a

GE RANGE

Model c2y486p4t1w2

Near Saint Joseph, MN 56374

Brandon

Job Details: 02/08/2024

"Customer states the small oven racks are not levelMeasured the racks see pictures, no adjustments in the racks. Unit is level, took measurements see pictures. The mounting for the racks are not straight. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LMXS30776S

Near Minneapolis, MN 55419

Adam

Job Details: 02/08/2024

Call Smurf complaint is unit not cooling again. Its slowly getting warmer freezer was about 24? so the ice cream and any sugar products arent freezing. This assembled to get to evaporator just a small little clump of ice up by the evaporator fan fans running its just has no frost pattern. Pulled unit out on protective mat hooked up gauges getting a reading of a low side leak. Last time we did compressor did and saw dryer use the UV light cant find anything on the evaporator compressor welds or condenser itself. Im getting some evidence in the drain hose pitcher for the defrost drain. But nothing on the evaporator using the sniffer was getting a reading inside the evaporator area and by the Yoder loop in the back. There is a good chance its leaking inside the unit.; saved tckt

We serviced a

GE WASHER

Model WPRE6100G0WT

Near Prior Lake, MN 55372

Hyrum

Job Details: 02/08/2024

"Upon arrival, discovered additional parts and labor, was going to be required to get this machine going. The transmission had failed and dropped down a little bit and ruined the bearings in the tub and in the transmission. Would need a tub, bearing tub, seal transmission, and shaft and belt in order to complete repair Quoted customer about $800. Customer said that they will decide and get back to us. ; saved tckt"

We serviced a

ELECTROLUX WASHER STACKED++

Model EFLW317TIW2

Near Minneapolis, MN 55407

Nate

Job Details: 02/08/2024

"Giving E57 MCU error. Have quote attached. Ordered MCU. Ethan needs to speak with tenant to see what day next week works best for them. Tenant works from home. Can someone call him to give him exact attached quote? He would like to do repair for sure. ; ordrd 1 5304516720 (Motor Control Board), states that autho needed"

We serviced a

GE WASHER

Model GCWP1800D1WW

Near Minneapolis, MN 55409

Nate

Job Details: 02/08/2024

Washer doesnt get all the water out. Found a bad shaft and hub drive assembly. Quoted for new one. Yong will talk with manager and see what theyd like to do. Estimate attached. ; saved tckt

We serviced a

ZLINE++ RANGE

Model RA36

Near Edina, MN 55410

Nate

Job Details: 02/07/2024

Back of bake element is arcing in back. Found the terminal disconnected and charred off. Zline has a bake element kit for this. Part is RA-035C-kit. RJ or DW can you please call customer with quote and order part if they agree?; saved tckt

We serviced a

DACOR++ COOKTOP++

Model SGM365S

Near Wayzata, MN 55391

Adam

Job Details: 02/07/2024

"Customers complaint random sparking. This happens when a burners already lit and what it sounds like its still trying to ignite one of the burners. Customer stated when they clean it. It seems like he gets better than comes right back. And its random which burners it seems like. I explained usually that is a igniter issue and its not sensing the flame and they will try to reignite. Cleaned igniters and seems to be better. Would recommend new igniters all around if possibleDE81-02696A igniters would need 5; snapped 1 QuickPics, states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Waconia, MN 55387

Adam

Job Details: 02/07/2024

Customer complaint not washing properly or cleaning any of the dishes verified complaint when running was not getting any pressure from the water can hear the motor run and its just trickling in the water. Pulled unit out. There was enough slack and all the lines to pull out without disconnecting anything it was pulled out on protective Matt disassembled unit removed the motor and found the motor is bad. Replace motor reassembled and tested. Unit has water pressure. Was also getting now a error codes for the diverter motor. Replaced diverter motor also and now unit is working properly went through test mode no error codes but both spray arms are clogged up also requesting new arms ship parts directly to customer he can install spray arms. Not sure if they cover spray arms or not. Upper 00745856Lower 00744883; O-emld tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Sartell, MN 56377

Brandon

Job Details: 02/07/2024

"Returned with part, removed the food and drawers. Removed the water lines and the unit, found the part was not correct, tried swapping the tanks the tanks are2 different sizes hoses. Installed the old unit. Found the lower drawer is still freezing up. Will need new water filter assembly, temperature sensor and board ; O-emld tckt"

We serviced a

FRIGIDAIRE DRYER

Model FAQE7011LW0

Near Sauk Rapids, MN 56379

Brandon

Job Details: 02/07/2024

Customer states the unit starts with a noise.Disassembled and found the blower wheel is broken in the center of the wheel. Gave customer a price and the customer will consider doing the repair she has to talk with her husband. Customer approved the job parts ordered ; ordrd 1 131775600 (Blower housing)

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS177TWO1

Near Rosemount, MN 55068

Ivan

Job Details: 02/07/2024

"The dryer runs okay, except that occasionally the machine stays on constantly and the timer is intermittent. Please order a new timer for the customer.Part Number: D517562 - Timer; O-emld tckt"

We serviced a

SAMSUNG WASHER

Model WA45T3200AW/A4

Near Big Lake, MN 55309

Matt

Job Details: 02/07/2024

Installed new door lock and all 4 new damper rods supplied by warranty and shipped to customer. Tested and washer is working great and not banging around. Washer is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model DSF25KGTA BG

Near Champlin, MN 55316

Phillip

Job Details: 02/07/2024

The freezer is not freezing and not moving air. I found the freezer evap fan motor is bad. Today I replaced the fan motor and cleaned up the ice. Its all working good now.

We serviced a

ILVE++ RANGE

Model UM12FDQNS3/MGC

Near Minneapolis, MN 55424

Nate

Job Details: 02/07/2024

Small right oven not heating. Neither bake nor broil. Called tech support. We took out the bottom drawer and stuck a pen inside a red button and did a reset. Now it heats great.

We serviced a

BEKO DISHWASHER

Model DUT36520X

Near Saint Paul, MN 55116

Hyrum

Job Details: 02/07/2024

Machine had a E1 error code on it when I arrived. Took front panel off of the base of the machine and felt around and there was standing water in the bottom. Pulled machine out and pulled off the left side panel. Discovered that the water break had come disconnected from the side of the machine. Water was leaking through where the water fill goes in whenever the machine went to fill. Reconnected clip that holds water break in place and sealed. Tested repair. Ran machine for five minutes. Machine is no longer leaking. Dried out the base and put the machine back together and back into the hole. Everything looks great now.

We serviced a

LG WASHER

Model WM2487HWMA

Near Saint Paul, MN 55104

Hyrum

Job Details: 02/07/2024

Customer said it would not start and the DE error code was present when I arrived. DE is for a stored error code for a failed door latch. Tried to get the door to latch. Look like the interlocked assembly was not working correctly. When today and picked up a new latch assembly. Install and tested. Door looks great. And machine starts up without a issue now.

We serviced a

MAYTAG DRYER

Model MDS2542VEW00

Near Forest Lake, MN 55025

Hyrum

Job Details: 02/07/2024

"Customer states at least, sometimes leaving a puddle of water on the floor. Open it up and saw a sheet of ice on the bottom of the freezer. Took a peek at the evaporator in the back and discovered the defrost drain was totally blocked and frozen over. Pull everything out of the freezer and manually defrosted the drain. The heater checked good so I think it was just the blocked drain. Wiped everything down and put everything back together and put all the food back in the freezer. I think that should be it. Everything looks good now."

We serviced a

SPEED QUEENIIII WASHER

Model AFNE9BSP116TW13

Near Woodbury, MN 55129

Hyrum

Job Details: 02/07/2024

Disassembled front and rear of machine. Removed front tub cover and rear pulley. Pulled old tub assembly out and replaced it with new. Put everything back together. Ran all the way through a spin cycle and everything looked great. Balances much better now.

We serviced a

BOSCH DISHWASHER

Model SHV46C03UC/14

Near Minneapolis, MN 55416

Nate

Job Details: 02/07/2024

Dishwasher power button gets stuck and you have to pry it up. I took the door apart and found that there was sticky stuff built up around the button. The button assembly is no longer available. I did a nationwide search. I cleaned out around the button and added just a little bit of oil and now it operates great.

We serviced a

LG DRYER

Model DLGX7601KE

Near Saint Paul, MN 55102

Ivan

Job Details: 02/07/2024

"Upon inspection, I checked the igniter and noticed it measured 60 ohms. I replaced it with a new igniter. After testing the cycle, there were no smells detected. the machine runs great.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Monticello, MN 55362

Matt

Job Details: 02/07/2024

"Customer complaint is, TRIPS THE BREAKER - WON'T COMPLETE A CYCLE. Inspected and tested. Theres a stored F8E1 error which is a long fill/no fill error. I ran washer through test mode and everything is working perfectly. I tipped washer up and inspected wiring underneath at the board and all looked good. I had customer put a load of clothes in the washer and started a normal cycle and watched it through the entire cycle and it did not trip the breaker. I had my amp meter on the whole time I was running it and never saw it draw more than 7 amps. Washer is running and testing perfectly."

We serviced a

FRIGIDAIRE LAUNDRY CENTER++

Model FFLE2022MW2

Near Minneapolis, MN 55417

Nate

Job Details: 02/07/2024

Dryer banging. Found that the bearing on the back had partially detached because two screws came out. Reattached screws and lubricated bearing. Runs great now.

We serviced a

LG DRYER

Model DLE3400W

Near Ham Lake, MN 55304

Phillip

Job Details: 02/07/2024

The complaint is the dryer does not heat on normal but does on all the other cycles. I found the energy saver was turned on for the normal cycle. In the beginning of the normal cycle the dryer does not heat much if energy saver is on. The clothes will not come out 100 percent dry. I turned the energy saver off and now the dryer heats up good on normal and all cycles. The air flow outside was around 12 mph and it was around 18 inside. The customer said he will changes the duct from the semi ridge to hard ridged pipe.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Minneapolis, MN 55430

Phillip

Job Details: 02/07/2024

"The washer is loud when it spins. The lower bearing was shot. Today I replaced the lower bearing support stool and the tub with bearing and seal. I ran the washer, no leaks and it sounds good."

We serviced a

DCS++ RANGE

Model RDS366SS

Near Rogers, MN 55374

Phillip

Job Details: 02/07/2024

This is a dual fuel dcs range. The oven is electric but the top is all gas. None of the burners on top work. They all spark but no gas was coming out. I verified the gas valve on the range is on. I went down to the basement and found the gas supply line and were its hooked up. I turned the gas off and disconnected the line to the range. Then turned the gas on and verified gas is coming out of the copper supply line. I hooked the supply line back up to the line going to the range and turned the gas back on. Now I get gas coming out the burners but the flames are low and it doesnt seem like much pressure. Someone needs to come out and verify the gauges is getting the correct gas pressure.

We serviced a

THERMADOR++ RANGE

Model PRG304GH /13

Near Minneapolis, MN 55422

Phillip

Job Details: 02/07/2024

The bake ignitor was bad so the oven is not heating. I tested the bake ignitor and it had failed. I quoted the customer then replaced the ignitor. The bake is so good now.

We serviced a

LG DISHWASHER

Model LDF7774BD

Near St. Cloud, MN 56303

Brandon

Job Details: 02/07/2024

"Returned with the part, installed the part, remounted the unit, cycled and tested, the unit now fills and drains as it should."

We serviced a

LG RANGE

Model LRGL5823D.FBDELGA

Near St. Cloud, MN 56304

Brandon

Job Details: 02/07/2024

Customer stated the unit is not properly heating. Ran unit for a while heated up past pre heated temp and then after several minutes reached the correct temp. Customer had concerns about the fan not coming on. I checked found no bulletins for the fan issue. Could not find in the tech manual the reason for the fan. Also found that there was a bulletin for the temp probe. Called tech support and was informed the fan only run when the gas is not on. The temp probe is currently the correct updated model. Informed the customer that I could not find an issues with the unit heating

We serviced a

WHIRLPOOL DRYER

Model WGD85HEFC1

Near Chaska, MN 55318

Nate

Job Details: 02/07/2024

Squealing. Found a bad idler pully and belt and rollers. Replaced all. Runs quiet now. Also vacuumed out dryer.

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Monticello, MN 55362

Brandon

Job Details: 02/07/2024

"Customer states the knob was broken, the stem on the dial or timer was broken, the console also had a spot it was broken. Removed and replaced both the console and the timer. Cycled and tested"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA

Near Monticello, MN 55362

Matt

Job Details: 02/07/2024

"Customer complaint is, ICEMAKER IS NOT WORKING. Inspected and tested. Ice maker is all frosted up. Refrigerator needs the ice maker kit. Theres no kit for this refrigerator. Customer had already defrosted and sealed the outside and most of the inside of the ice room sense I was here last and said its not frosting up anymore, but the ice maker isnt cycling just clicking. I finished sealing up the back of the ice room and installed new ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

BEKO DISHWASHER

Model 7664269580

Near Oakdale, MN 55128

Ivan

Job Details: 02/07/2024

"Installed the part and after testing cycles, there are no leaks, and the motor runs smoothly without any further issues. The customer is happy with the outcome."

We serviced a

GE DISHWASHER

Model GDF520PMJ2ES

Near Minneapolis, MN 55418

Nate

Job Details: 02/07/2024

There is a loss of communication between main pcb and UI. Installed main pcb but still chirps. Needs UI. Part covered under warranty for the owner. Will only charge labor when I return next Wednesday. ; ordrd 1 WD21X31899 (UI)

We serviced a

MIELE** DISHWASHER

Model G2120

Near Roseville, MN 55113

Hyrum

Job Details: 02/07/2024

"Customer states that they saw it leaking from the front by the door. From the way they were describing it. It sounds like a bad water valve. When I arrived, the dishwasher was uninstalled its sitting in the garage and had been there for a week. Had customer moved it back into their house and I hooked it back up. Took off the side panels and looked and saw evidence of water leaking at some point. I connected water and power to it with the side panels off and ran it for a while looking for a leak. Not identify anything at this time. Says that it was occasionally filling with water when they thought it should be empty or sometimes with the door open. To me, it sounds like a bad water valve. Could not look up parts at this time. Please research parts and call customer with quote. ; saved tckt"

We serviced a

MIELE** DISHWASHER

Model G2470SCVI

Near Wayzata, MN 55391

Adam

Job Details: 02/07/2024

"This is a Miele dishwasher. Customer complaint is when the unit stops it read zero. She will go to restart the unit and it will be stuck on zero until she tries it multiple times then eventually Work. I couldnt get it to act up on me. She said it was random. Only info I could see on it would be the top controls. Need to be replaced a button getting stuck. I have no way to pull up breakdown of parts or any info on Miele . Will need office to help me out.; snapped 2 QuickPics, states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Maple Grove, MN 55311

Phillip

Job Details: 02/07/2024

The dishwasher is not washing and the soap is left in the cup. I started the dishwasher and it fills but the pump just hums. The pump motor is locked up. I quoted quoted for the new pump assembly. 4-3 9-1 7-1 2-1; ordrd 1 W11124384 (MOTOR/PUMP & SUMP ASSM TALL TUB)

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Cold Spring, MN 56320

Brandon

Job Details: 02/07/2024

"Customer stated the unit would not turn on. Tried plugging in the wireless, wireless would not load. Suspect the User interface is not working.Quoted the customer and the customer will just replace the unit. ; snapped 1 QuickPics"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Otsego, MN 55330

Phillip

Job Details: 02/06/2024

The complaint was its 30 on the inside. What I found is just calcium buildup and I advise him how to clean it with vinegar. I left the dishwasher run for more than 20 minutes and it was working just fine. In a drains good. No issues found just needs to be cleaned with vinegar

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Otsego, MN 55330

Phillip

Job Details: 02/06/2024

The complaint was the washer makes a loud noise when it feels with water. I hooked up the washer to hot and cold and ran it through a cycle as it fills. It sounds perfectly fine. The maiden supervisor was with me and said it sounded normal now. No issues found

We serviced a

LG WASHER STACKED++

Model WM2455HW

Near Minneapolis, MN 55416

Nate

Job Details: 02/06/2024

"Customer complaint is that water leaks from front of washer. I found a lot of hair and lint built up on glass on bottom of door. I cleaned all that up, no leaks now. Also they said water doesnt funnel down well in dispenser drawer and water sprays out of the drawer. I ended up cleaning 30 plugged holes in ceiling of drawer. Now it fills well and doesnt spray all over. They asked if we should replace the waterlines in back. I put a camera back there and could see they are braided and no leaks. Recommended not, especially since its a very short vent in back. Everything runs great now."

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN115TW01

Near Minneapolis, MN 55439

Nate

Job Details: 02/06/2024

"Washer leaked some water. Customer asked me to check over everything. I ran it on a large cycle, warm water, with towels. It never dripped or leaked from the drain hose or waterlines. I did hear when it drained, it sounded like the water was filling to the top of the drain in the wall. Its totally clean in the cabinet of the washer. Its filling, agitating, spinning and draining great.