Service History 18 - Omega Force Appliance Repair

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Elk River, MN 55330

Matt

Job Details: 02/28/2024

ER LD ON WASHER. Found the lid lock assembly is broken and is just hanging there. Ordering new lid lock kit. ; ordrd 1 205222 (Lid lock kit)

We serviced a

LG DISHWASHER

Model LDT6809SS

Near Roseville, MN 55113

Hyrum

Job Details: 02/28/2024

Machine was making a loud buzzing noise. Opened up the machine and discovered the main wash pump was the cause. Opened up the wash pump to see if anything was caught inside causing the noise but didnt find anything. Quoted customer for pump replacement at this time and they declined further repairs.; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8570SR/AA

Near Minneapolis, MN 55443

Phillip

Job Details: 02/28/2024

"The lights and the sound is not working on the flex door. It will need the flex middle door assembly with lights and speakers, the flex door main harness and the main rear control. I was unable to find parts on any part site. I added pics. ; snapped 6 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESG/AA

Near Blaine, MN 55449

Phillip

Job Details: 02/28/2024

"Frost all over the fridge ice maker,not making ice good in the freezer ice maker, the display fading and going out. Ice pipe freezes up, the ice fan not working. Water drips from the ice flap. It needs all the parts listed below. Auger motor assy-DA97-12540G Refer ice maker-DA97-15217AFreezer ice maker-DA97-07603BFreezer fill tube DA97-00209ZMain control-DA92-00384KDisplay panel-DA97-12675LFault codes 40e 33e; snapped 2 QuickPics, states that autho needed"

We serviced a

BERTAZZONI** RANGE

Model MAST486GDFSXT

Near Minneapolis, MN 55422

Phillip

Job Details: 02/28/2024

"The small oven cooling fan is rubbing but I dont see an obstruction. The front right foot is loose and will not adjust. It will need the small oven cooling fan and the front right foot. Will take 2 of us to install the new foot. The customer also showed me when All inc installed the range they bent the right side panel. Added pics ; snapped 8 QuickPics, states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Saint Paul, MN 55105

Hyrum

Job Details: 02/27/2024

Connector came out of the unbalance sensor. Reconnected and secured. Machine ran through a spin beautifully.

We serviced a

DANBY FREEZER

Model DCF072A3WDB-6

Near Hanover, MN 55341

Phillip

Job Details: 02/27/2024

The thermostat was defective. I replaced the thermostat and now its running and cooling.

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA

Near Minneapolis, MN 55446

Adam

Job Details: 02/27/2024

Customers complaint is not making ice on arrival. There was ice in the bucket. He said he did add some from his icemaker down downstairs. There was some ice from that icemaker inside. The ice that was in the icemaker on arrival was only about a quarter full removed it went to test mode filled it completely full. No issues. Check for air codes. No air codes. Everything is working properly.

We serviced a

SAMSUNG DRYER

Model DVG45R6100C/A3

Near Eagan, MN 55123

Delton

Job Details: 02/27/2024

"No issue with door, dryer not tumbling but time is counting down. Found that thermistor is out of range and blew the high limit thermostat. Customer approved estimate. Replaced thermistor and high limit. Tested and dryer is cycling and heating good.

We serviced a

LG REFRIGERATOR

Model LFX21971ST/01

Near Maple Plain, MN 55359

Adam

Job Details: 02/27/2024

The button for the ice was broken. Removed dispenser assembly installed the new button reassembled tested multiple times is now working properly.

We serviced a

WHIRLPOOL WASHER STACKED++

Model LTG6234DQ4

Near Monticello, MN 55362

Matt

Job Details: 02/27/2024

WASHER WON'T ADVANCE THRU CYCLES. Found the lid switch is broken. Customer approved repair. Installed new lid switch and tested. Washer is working great. Washer is now fixed.

We serviced a

SAMSUNG DRYER

Model DVE50R5400W/A3

Near St. Cloud, MN 56301

Brandon

Job Details: 02/27/2024

"Customer states the unit is not drying. Removed the covers and found the heat element is worn out, quoted the customer for new heat element customer approved, replaced cycled and tested the unit heating as it should."

We serviced a

KENMORE DRYER

Model 79691582410

Near St. Cloud, MN 56304

Brandon

Job Details: 02/27/2024

"Customer states the unit wont start.Removed the cover found the belt broken, found a belt that would fit, removed the drum found the lint had been on fire, cleaned out the unit. Lubed the wheels, reassembled cycled and tested the unit is operating now as it should"

We serviced a

WHIRLPOOL WASHER

Model LSR7010PQ2

Near Mound, MN 55364

Adam

Job Details: 02/27/2024

"Customer complaint this not wringing out the clothing. Well, I put it in a high-speed spin seems like it has some resistance, and when I open the lid, stop right away this assembled unit looked at the clutch and found the spring on. The clutch is over expanded and dragging the unit down. quoted for a new clutch. Also recommended a new call coupling because its the old weaker style. Customer approved installed parts tested unit agitate good now and spins out clothing.

We serviced a

FRIGIDAIRE RANGE

Model FEF366ECC

Near Chanhassen, MN 55317

Adam

Job Details: 02/27/2024

"Installed element from last diagnosis once installed, tested and working properly"

We serviced a

ASKO++ DISHWASHER

Model DBI675IXXLS.U

Near North Oaks, MN 55127

Hyrum

Job Details: 02/27/2024

"Customer states that the spray arm had come off by itself during a wash. Took spray arm, threaded piece and put it back on. I dont think either of these pieces are damaged. It just wasnt tightened correctly from the factory. Assembled and tested and it looked great. Customer asked me to level the dishwasher at this time and I went ahead and did that for them. Machine looks great."

We serviced a

SPEED QUEEN DRYER

Model ADGE9RGS115TW01

Near Hopkins, MN 55343

Nate

Job Details: 02/27/2024

"Leaving black marks on clothes. I cleaned a ton of char off of rear vent, replaced bad rollers that had black rubber shavings, and reseated seal around door that was hanging down. Runs great. Vacuumed out.

We serviced a

SAMSUNG DRYER

Model DV393GTPAWR/A1

Near Prior Lake, MN 55372

Delton

Job Details: 02/27/2024

"Replaced flame sensor and gas coils. Dryer now heats and is cycling heat normally. Dryer is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ

Near Woodbury, MN 55125

Hyrum

Job Details: 02/27/2024

Old door gasket on refrigerator was torn. Replaced door gasket with provided part. Steamed the door gasket to conform it into place. Looks great now.

We serviced a

ELECTROLUX REFRIGERATOR

Model FFTR1835VS3

Near Monticello, MN 55362

Matt

Job Details: 02/27/2024

"Customer complaint is, FREEZER NOT SEALING PROPERLY. Customer went on vacation and when she got back there was frost all over in the freezer. Freezer temperature is 1F and FF is 39F. Both door gaskets look good and are sealing perfectly. I think the door must have been left open. Customer is going to defrost refrigerator."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Savage, MN 55378

Delton

Job Details: 02/27/2024

"It is the actuator making the grinding noise again as its is trying to shift from agitate to spin. Strange that it would be another failure of part but upon inspection nothing else seems to be an issue. Only other part would clutch but seems ok. I went ahead and replaced both clutch assembly and actuator. Tested and washer shifts between spin and agitate smoothly. Washer is working good am im here.

We serviced a

LG REFRIGERATOR

Model LRFXS2503S/01

Near Elk River, MN 55330

Matt

Job Details: 02/27/2024

Installed board from previous visit diagnoses supplied by warranty and tested. Refrigerator turned on and compressor and fans are running. Refrigerator is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Elk River, MN 55330

Matt

Job Details: 02/27/2024

"Customer complaint is, WATER LEAKING. The floor behind and underneath the refrigerator is damaged and moldy. Found the water line behind the refrigerator has a pin hole and is leaking. Customer cant get the water shut off. Customer is going to need to call a plumber to get the water shut off and then replace the water line that goes to the basement."

We serviced a

GE DISHWASHER

Model PDT715SMN0ES

Near Elk River, MN 55330

Matt

Job Details: 02/27/2024

"Customer complaint is, LEAKING WATER. Found the heating element bushings are completely deteriorated and gone. I filled dishwasher and it started leaking from a crack in the sump. Also the control panel trim is broken off. Customer is going to replace the dishwasher."

We serviced a

GE REFRIGERATOR

Model GSS25ESHBSS

Near Chanhassen, MN 55317

Adam

Job Details: 02/27/2024

Unit is leaking water from the back of the icemaker tested. It feels fine but then starts dripping out the back- installed new icemaker. let it run- filled up fine no drips or anything. steamed out the little bit of ice buildup around the fan now no noises coming from the fan either. reassembled and everythings working properly

We serviced a

BOSCH DISHWASHER

Model SHP878WD5N/10

Near Woodbury, MN 55129

Hyrum

Job Details: 02/27/2024

Customer said that the unit had water in the bottom and an E2 3 error code. Error code 23 is for a failed drain pump. Opened up the side of the machine and tested the drain pump and found it had to open windings. Pulled the drain pump out and replaced with a new part from truck stock. ran the machine through a cycle and it did fine. Everything looks great now.

We serviced a

INSIGNIA DISHWASHER

Model NS-DWH2SS8

Near Eden Prairie, MN 55347

Adam

Job Details: 02/27/2024

"Customer complaint is giving a E8 code. Code was present on arrival unplugged unit re-plugged it in started. It ran it for 30 minutes. No issues. Both spray arms are working properly now .

We serviced a

WHIRLPOOL DRYER

Model WGD7000DW0

Near Minneapolis, MN 55419

Nate

Job Details: 02/27/2024

Replaced broken belt. Cleaned and oiled rollers. Vacuumed out lint and cleaned bulkhead. Runs great now.

We serviced a

GE DISHWASHER

Model GDT650SYVOFS

Near Blaine, MN 55449

Phillip

Job Details: 02/27/2024

I installed the new dishwasher the customer had. I ran the dishwasher and its working good. I advised the customer to contact GE with any warranty issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Andover, MN 55304

Phillip

Job Details: 02/27/2024

"The fridge has been working good. Today I replaced the crisper pan, main board and left door gasket. No issues found."

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA

Near Sauk Rapids, MN 56379

Brandon

Job Details: 02/27/2024

"Customer stated the freezer was not cooling correctly, there was a loud fan noise. Removed the drawers and the door. Removed the back cover found the evaporator was completely iced up. Steamed off the evaporator and checked the drain. The drain is working correctly, steamed all the ice out of the fan. Informed the customer with the fans working, the ice maker should start work again in the next few days"

We serviced a

MAYTAG DRYER

Model MEDB955FC1

Near Saint Joseph, MN 56374

Brandon

Job Details: 02/27/2024

"Customer states the dryer is tripping the breaker.Tested the dryer, disassembled checked the heater, ran with a load and tested the amp draw on the motor, checked the heater elements for breaks or grounding out found no issues. The customer says the breaker will trip and then they reset it and it will trip soon after. Informed the customer it maybe the breaker. The customer is going to have the breaker replaced. Informed the customer I could not find any issue at this time with the dryer.

We serviced a

KENMORE WASHER STACKED++

Model 110.88732793

Near Minneapolis, MN 55445

Nate

Job Details: 02/27/2024

"Needs new transmission, clutch and coupler. Giving scholarship for this. Only paying trip charge. Approved by RM. ; ordrd 1 3360629 (Gearcase) and 1 285785 (Clutch) and 1 285753A (Coupling)"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Saint Michael, MN 55376

Matt

Job Details: 02/27/2024

NO POWER. UI is unresponsive. I have 120V to the main board. Quoted customer $585. to install new control panel. Customer approved repairs. Ordering both the main board and control panel. Parts on order. Please schedule me 2 hours. ; ordrd 1 DD97-00590E (CONTROL - ELECTRONIC DISPLAY) and 1 DD97-00498D (Main board)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Monticello, MN 55362

Matt

Job Details: 02/27/2024

"WASHER WON'T RUN. I ran washer through service mode and its not agitating or spinning, but I can hear the motor running. I tipped washer back and the gearcase has been rubbing on the floor and the guard is cut up. I removed the guard and the belt is off and wore. I reassembled and started filling with water and the gearcase touches the floor when the washer is about halfway full with water. Quoted Wil $465. to install new suspension rods, belt and guard. He needs to talk with someone and will let us know if they want to do the repair. Please schedule me 2 hours on my return trip. ; saved tckt"

We serviced a

ASKO++ WASHER

Model W4114CW

Near Minneapolis, MN 55447

Nate

Job Details: 02/27/2024

"Washer sounds like a plane when it takes off. We took off back panel to inspect rear belt and bearing. Didnt see anything suspect. Then put towels in, got them soaked, then did a drain and spin. Also called Asko tech support. It needs new tub assembly with bearings pressed in, seal already in it. Drum. Part numbers are 558885 (tub assembly), drum/basket 415139, seal for front of tub 268551. Can someone see if we can get these. Not sure how much time this job requires. ; O-emld tckt"

We serviced a

MAGIC CHEF DRYER

Model CYG3005AWW

Near Robbinsdale, MN 55422

Phillip

Job Details: 02/27/2024

"The dryer is noisy. The blower wheel is striped and the rear rollers are bad. It needs the blower, motor and rear rollers. Rescheduled for 3/4; ordrd 2 WP37001042 (ROLLERS DRUM (2))s and 1 WP2200376 (MOTOR) and 1 56000 (BLOWER)"

We serviced a

ASKO++ DISHWASHER

Model 107323271

Near Wayzata, MN 55391

Nate

Job Details: 02/27/2024

"Dishwasher flooded out onto floor and then the next day drain pump started running when they had already paused it, then they got all the water out, and then it filled again. Quoted for new water valve, and turned off water supply to dishwasher so that it wont flood before we come back. Can someone please order the valve and schedule return visit? 344039; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Arden Hills, MN 55112

Hyrum

Job Details: 02/27/2024

"Upon arrival, the drain pump was not running and customer stated that the dish soap dispenser wouldnt open or close properly. Opened up the machine and inspected the sump. Tried to get the drain to run, but it could not get it to start. Took the drain pump off and found a small bit of plastic Caught in the pump, removed it and reinstalled the drain pump test of the machine and it seem to be working a lot better at this point. At this point I quoted the customer for the replacement of the dispenser. They declined repairs on the dispenser at this time."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Hastings, MN 55033

Delton

Job Details: 02/27/2024

"I now get errors when going into diagnostics F8 e4, f7 e1, f9 e1.I got F8E4 which is leak error which there was water in drip pan. I cleaned drip pan and started dishwasher and get F9E1 error (drain error) with no water or even before water would fill into dishwasher but then started running.I get a locked motor error (F7E1) and im not sure if this model is like Bosch that it sensing resistance of the motor to sense water level? Because this model uses flow meter for water entering dishwasher.PW: This call is far away and since its an intermittent issue problem that is making it hard for me to pinpoint the issue, do we want to keep running this call? If we go back I need motor assembly and control board based on what im seeing should take care of intermittent problem; if this is like the Bosch Motor .Please get autho if we are going to fix this.Also schedule 2 hours because it is hardwired in and have fully disconnect dishwasher to pull it out of cabinet.Motor assembly W11416362; control board W11410062; saved tckt , states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model 79575043610

Near Excelsior, MN 55331

Adam

Job Details: 02/27/2024

Customers complaint is leaking water out of icemaker area. Put unit in test mode. Let it fill found that its tripping out the icemaker. It looks like a gaskets kind of torn up and leaking out of that. Dana quoted for a new part but then order it so order a new part and rescheduled.; ordrng 1 AEQ73130004 (im )

We serviced a

KENMORE WASHER

Model 110.47561602

Near Minneapolis, MN 55413

Phillip

Job Details: 02/27/2024

"The washer wont drain. I found the drain pump is faulty. Needs new pump,coming back 2/29; ordrd 1 WPW10730972 (PUMP ASSM **)"

We serviced a

ASKO++ DISHWASHER

Model 492231/04

Near White Bear Lake, MN 55110

Hyrum

Job Details: 02/27/2024

"441459 Run capacitorUpon arrival, customer had machine pulled apart in pieces and stated that they had tried to replace the rubber tube that goes from the main wash pump to the diverter assembly, but they could not get it back on. Used the customer provided part and some hose clamps to reinstall the pump motor and tube. After trying to get it to run discovered the motor has a bad run capacitor. I looked up the part number, but could not find a parts supplier for it or a price in bluebook. Please do part research so that we can get the part and contact the customer with a quote.; saved tckt"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Hopkins, MN 55343

Nate

Job Details: 02/27/2024

Lid switch assembly on front of washer is broken. Ordered new assembly. Coming back Monday to install. ; ordrd 1 204979 (Lid switch assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Blaine, MN 55449

Phillip

Job Details: 02/27/2024

Found no cooling issues and no leaks on the freezer evaporator. The evaporator had a normal frost pattern. I found the defrost bimetal is bad and the fresh food ice maker is bad. Need parts listed. The right freezer rail is broken and the upper drawer stops are missing but customer was OK with that. Fan thermostat assembly W11224591Fresh food ice maker W11658802; O-emld tckt

We serviced a

GE RANGE

Model JB655SK7SS

Near Sauk Rapids, MN 56379

Brandon

Job Details: 02/27/2024

Customer stated the display stops and the oven shuts off.Removed the cover and checked the voltage (ok) checked the board for damage found no noticeable damage. Customer approved new board replacement. ; ordrd 1 WB27X45466 (Oven control)

We serviced a

SAMSUNG REFRIGERATOR

Model RF4267HARS/XAA

Near Waite Park, MN 56387

Brandon

Job Details: 02/26/2024

"Customer stated the unit was leaking water. Found the freezer door was not shutting all the way, steamed out ice, removed the back cover and found the drain clogged, tried steaming the drain out and the drain would not drain. Removed the back cover removed both drains and informed the customer the drains would need to be replaced. Customer approved, replaced both drains. Put unit back together."

We serviced a

MAYTAG DISHWASHER

Model DWU8330/DWC8330

Near Minneapolis, MN 55428

Nate

Job Details: 02/26/2024

"It has been sitting for 12 years, and when they hooked it up to run it the other day it would not fill up with water. It looks like they did not have it fully attached to the faucet and thats why water was not coming into it. When I hooked it up and ran it, it feels great every time and circulates and drains the water perfectly.

We serviced a

ELECTROLUX DRYER STACKED++

Model EFMG617STT0

Near Anoka, MN 55303

Phillip

Job Details: 02/26/2024

The dryer shakes. I found the blower packed full of dryer lint. I vacuumed out the lint and removed it all from the blower. It works good now.

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Saint Paul, MN 55104

Hyrum

Job Details: 02/26/2024

Customer states it shut off and would not turn back on and they check the outlet and it was good. Opened up the machine and checked the cord connection and found it had been melting and arcing really bad. Cut back burnt up wires and repspliced on cord. Reassembled machine and tested. Works perfectly now.

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Saint Paul, MN 55104

Hyrum

Job Details: 02/26/2024

"Customer states it stopped making a suddenly. Remove the old icemaker, inspected it and found that the motor was cracked and had stalled and broke the tray as well. Replaced it with a new icemaker and tested. Everything looks great now."

We serviced a

KITCHENAID WASHER

Model KAWS750LQ3

Near St. Cloud, MN 56303

Brandon

Job Details: 02/26/2024

"Customer states the unit just stopped.Removed the cover and tested the lid switch, found the lid switch was worn out, replaced the switch, cycled and tested the unit operating as it should."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFT2

Near Blaine, MN 55449

Phillip

Job Details: 02/26/2024

The dishwasher does not wash. The wash motor was defective. I replaced the wash motor and assembly and reset the controls. Its all working good now.

We serviced a

KENMORE RANGE

Model 790.74149710

Near Saint Stephen, MN 56375

Brandon

Job Details: 02/26/2024

"Customer states the oven doesnt work the bake or the broil.Tested the bake igniter no amp draw. Removed the back cover and found the amp draw low on the broil ignitor. Quoted customer to replace both ignitors. Customer approved, installed cycled and tested. Bake and broil functions working as they should."

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Spring Lake Park, MN 55432

Phillip

Job Details: 02/26/2024

The washer displayed the 65 error. Today I replaced the motor drive board. The washer tested good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2868TD1

Near Eagan, MN 55122

Delton

Job Details: 02/26/2024

Replaced ice maker water line. Tested and ice maker fills and is working good. Refrigerator did not freeze food anymore. Refrigerator is working good.

We serviced a

KENMORE WASHER

Model 110.49972602

Near Eden Prairie, MN 55347

Delton

Job Details: 02/26/2024

Washer not draining. Found that the drain trap was clogged with debris and pet hair that was blocking drain. Cleaned out drain trap and showed customer how to clean it in the future if problem happens again. Drain pump itself is working good.Tested and washer now drains and is working good.

We serviced a

WHIRLPOOL WASHER

Model LXR7244P01

Near Maplewood, MN 55109

Hyrum

Job Details: 02/26/2024

"Customer states its not draining. They pulled the scrunchie out of it themselves in the drain pump, but says it doesnt work now. Opened up machine and took off drain pump and saw that the collar that holds it to the motor was cracked really bad. Replace the drain pump and tested. Machine works right now.

We serviced a

KENMORE WASHER

Model 796.31522211

Near Rogers, MN 55374

Matt

Job Details: 02/26/2024

"Customer complaint is, SMALL LEAK WHEN WASHING. Found the bleach dispenser is plugged with junk and overflowing onto the floor. I cleaned it out and tested. Ran washer through service mode and dispenser is now draining and no more leaks."

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Eden Prairie, MN 55347

Adam

Job Details: 02/26/2024

Customer complaint is not heating and loud during tumble. Lets get up till about 130 and 140?. Unit has a long exhaust pipe removed the pipe and now getting temperatures right where they need to be around 190 to 170 on a medium heat. See photos. Shorten the vent reconnected tested was still about that 130 to 140 so it has a airflow issue. I am not able to clean the vent because its over the garage and I dont have a ladder to reach itjust out of reach for me. Remove the front cover of the dryer and found a piece of a sweater. The metal part of a string caught in the front bearing removed reassembled now it sounds good. Advised them to get the vent cleaned.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SG/AA

Near New Brighton, MN 55112

Phillip

Job Details: 02/26/2024

When I arrived I found the fresh food was not cooling and the fan was not running. The temp was 59 but the display showed 34. I put into FF for the fridge. The fan came on and the evaporator has a perfect frost pattern. I checked for fault codes and the only one that came up was for the FF fan disconnect. I reset the power to the fridge and reset the codes. Now the display shows the actual temp in the FF section of 59. The FF started to cool and the fan runs. When I left the temp was down to 54. The customer will give it a few days to cool.

We serviced a

LG WASHER

Model WT7900HBA

Near Minneapolis, MN 55443

Phillip

Job Details: 02/26/2024

The washer makes a noise when it washes. I replaced the shifter and removed a piece over cardboard that was under the washer. I ran with a load of towels and it sounded good.

We serviced a

GE MICROWAVE

Model JVM6175SK5SS

Near Shakopee, MN 55379

Delton

Job Details: 02/26/2024

Found that the microwave vent fan was tilted for vent fan while there is no vent but this model also uses the vent fan as the cooling fan for the magnetron. Microwave was overheating and would shut down until it cooled off.I adjusted vent fan to blow out front and heated water for 6 minutes and microwave did not shut off and is working good.

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US/AA00

Near Minneapolis, MN 55417

Nate

Job Details: 02/26/2024

"Ended up finding debris slowing down water inlet, via the water valve. Cleaned out screen in valve. Now it fills and runs great."

We serviced a

WHIRLPOOL RANGE

Model RF265LXTQ3

Near Cold Spring, MN 56320

Brandon

Job Details: 02/26/2024

"Customer states the front right burner is not working.Checked the burner and found it was not the issue found the switch melted. Replaced the switch, leveled the stove. Tested the burner, the burner is now operating as it should"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9070SR/AA

Near Edina, MN 55435

Nate

Job Details: 02/26/2024

"Switched lower left compartment to be a fridge instead of freezer. Pulled out fridge and took off back panel, and cleaned condenser coils."

We serviced a

WHIRLPOOL DRYER

Model WGD5600XW0

Near Otsego, MN 55330

Matt

Job Details: 02/26/2024

"Customer complaint is, MAKING A LOUD SCREECHING NOISE WHEN RUNNING. Found the idler pulley was seizing up and squealing. Also the door was staying latched. Installed new latch kit, idler pulley and vacuumed bulkhead. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

WHIRLPOOL DRYER

Model WGD9400SU0

Near Otsego, MN 55330

Matt

Job Details: 02/26/2024

"Customer complaint is, BACK FELT PIECE IS COMING OFF AND MAKING A GRINDING NOISE. Inspected and tested. Found the rear drum seal is ripped and falling off. I disassembled dryer and all 4 rollers are falling apart. Customer approved repairs. I installed new rebuild kit and vacuumed out inside of dryer and bulkhead. Installed rear drum seal on my return trip and tested. Dryer sounds great. Dryer is now fixed."

We serviced a

LG REFRIGERATOR

Model LFXS26596S/04

Near Ramsey, MN 55303

Matt

Job Details: 02/26/2024

"Customer complaint is, ICE MAKER IS LEAKING WATER. Customer said the FF ice room gets all covered with ice and freezes everything up. Theyve had it shut off for a while so there was no ice in there. FF temperature is 38F and freezer is -3. I found customer has really hard water and both the water dispenser and the ice maker fill tube are covered in mineral deposits restricting water flow causing to much water pressure when it fills. I cleaned them both out and cycled the ice maker and it filled and wasnt spraying all over anymore. Ice maker is now fixed."

We serviced a

GE DISHWASHER

Model GLDT696J00SS

Near Edina, MN 55435

Nate

Job Details: 02/26/2024

"Did a cleaning on it. Removed broken glass and ceramic from the drain pump sump area. Scrubbed filter. Then ran dishwasher cleaner through for a full 90 minute cycle.

We serviced a

BEKO RANGE

Model 7732187920

Near Wayzata, MN 55391

Nate

Job Details: 02/26/2024

Replaced bad spark module. All igniters ignite great now.

We serviced a

BEKO RANGE

Model MWOTR30200CSS

Near Shakopee, MN 55379

Delton

Job Details: 02/26/2024

Found that there was burnt/corroded wire on the magnetron relay. Cut out bad connections and spliced new connection. Tested and magnetron is getting power and microwave is heating and working good.

We serviced a

LG REFRIGERATOR

Model SRFVC2406S/00

Near Minneapolis, MN 55443

Phillip

Job Details: 02/26/2024

The top bin is missing a wheel and the evaporator cover is not pushed back and staying all the way back. The upper bin is hooking on the evaporator cover and when the door was opened it pulled the evap cover out and that disconnected the sensor. It still needs all the parts I requested .; states that autho needed

We serviced a

LG REFRIGERATOR

Model LFC24770ST

Near Chanhassen, MN 55317

Adam

Job Details: 02/26/2024

"Refrigerators on second level to break room to the left. Complaint does not make it nice. Its all have been changed to runoff a reverse osmosis system. These seem like theyre getting a little bit better water pressure than the third level floor. This unit was not making ice with customers. Complaint found that the icemaker was turned off icemaker on ran it through test and it filled with water. Im guessing someone turned it off because there was no ice tray in there found our tray and a different fridge installed and let it run. One thing we noticed was the freezer drawer was missing the roller wheels, ordering wheels and rescheduling.; ordrng 2 AHJ73130001 (Wheel)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Chanhassen, MN 55317

Adam

Job Details: 02/26/2024

"3rd floor break room to the left. Left fridge. Complaint is no ice. Since last time I was here theyve re-done the waterlines to the refrigerator. This all ran off the reverse osmosis system. Which is hooked up to a coffee maker,water dispenser,water dispenser to sink then to the refrigerators. They also went from 5/16 line to a 1/4 to the refrigerator. Then a T JOINT TO BOTH FRIDGES. This refrigerator is not getting water out of the dispenser or making ice now. Besides low water pressure this unit does need a water valve. I explained still will have low pressure and might not make ice or will produce smaller cubes. They still want the water valve for now. Ordered part and rescheduled ; ordrng 1 WPW10279866 (VALVE - DOUBLE COIL)"

We serviced a

HISENSE REFRIGERATOR

Model HBM17158SS

Near Shakopee, MN 55379

Adam

Job Details: 02/26/2024

"Customer is complaint is do not ceiling on top right corner. This is a big fresh food door on top freezer door on the bottom. Spoke with high send Techline there is no Bolton on it. He says it would need new hinges. Hes hinges can go for right or left side. As it sits, now looking at unit hinges are on the left side. One bolt is broken on the top left side. Techline recommends just switching the sides and starting over on the right side. Will need new top hinge and lower hinge. Also new bolts for the top and bottom hinges. And any kind of insert into the hinge itself to the door if there is one. The seal itself looks good and I think we dont need to replace that. I added photo of hinge, so you can see what it looks like. Any questions reach out to technician. ; saved tckt"

We serviced a

BEKO RANGE

Model PRGR34550SS

Near Saint Paul, MN 55109

Hyrum

Job Details: 02/26/2024

"81958 Dave at beko 210600164 Regulator, cut off, and safety valve assm267600046 Main Control board. The parts listed above are the only parts I need. I already have the board, but need the other Assm. With help from Dave at Beko, diagnosed a failed relay for the broil, and a bad safety valve for the bake. Did not find a price listed in Bluebook for this repair. Please research and quote customer. ; saved tckt"

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55419

Nate

Job Details: 02/26/2024

"Replaced bad icemaker. Per FW and his approval, no charge for replacement icemaker or labor. Just trip charge. Cycled it. Works great. RJ we need to return to Beko for credit. ; saved tckt , states that autho needed"

We serviced a

SUBZERO++ REFRIGERATOR

Model 700BFI2

Near Saint Joseph, MN 56374

Brandon

Job Details: 02/26/2024

"Returned with part, installed, now the drawer closes with the ice tray in the drawer. ; snapped 1 QuickPics, states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Shakopee, MN 55379

Delton

Job Details: 02/26/2024

"Making loud squealing noise when ramping up to high speed spin. Also belt is starting to fray. Customer approved estimate. Ordering parts and rescheduling.; pckd up 1 W11239857 (BELT) and 1 W11026785 (MOTOR, DRIVE)"

We serviced a

SAMSUNG DRYER

Model DVE45R6300V/A3

Near Elk River, MN 55330

Matt

Job Details: 02/26/2024

"Customer complaint is, NOT HEATING. Customer said it seems to be heating later in the cycle. Customer is using timed dry, but the eco dry is on and you have to manually turn it off. I started a timed dry with the eco off and its heating, just climbing really slow. This has the heating element with 2 coils. One of the coils has failed. Quoted customer $609. to install new element. Customer would like us to see if theres a cheaper element than the OEM one and give them a quote. Can someone see if they can find the supco heater and give customer a quote. Part number is DC93-00154A. Please schedule me 2 hours if I go back because its built in and will take a while to disassemble. ; saved tckt"

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Big Lake, MN 55309

Matt

Job Details: 02/26/2024

"Customer complaint is, WATER FLOODED OUT OF MACHINE. Customer said it was coming out the bottom and was really loud. I removed the front panel and started a spin cycle and the drain pump is loud and its leaking from the top. Washer needs a new drain pump. Part on order. ; ordrd 1 205217P (Drain pump)"

We serviced a

SAMSUNG DRYER

Model DV393GTPAWR/A1

Near Prior Lake, MN 55372

Delton

Job Details: 02/26/2024

Found that the flame sensor is bad and not turning on power to gas valve also replacing gas coils. Customer approved estimate. I used parts and not in stock. Ordering parts and rescheduling.; pckd up 1 5303281135 (GLOW IGNITER & SENSOR) and 1 5303931775 (GLOW IGNITER & SENSOR)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Saint Paul, MN 55119

Hyrum

Job Details: 02/26/2024

Machine had an F8E1 error code for slow fill /no fill. Started a machine and confirmed it was filling extremely slowly. Took hoses off the back of machine to confirm that it was not a pressure issue. Took filters out of valve and tried to see if that made any difference. Did not make much of a difference. We need part number. W10869800 water valve. Once water valve is replaced machine should operate. Normally please contact Square for parts order.; O-emld tckt

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Minneapolis, MN 55429

Nate

Job Details: 02/23/2024

Not heating. Cleaned out a lot of lint. Oiled and cleaned rollers. Replaced bad coils. Runs and heats great now.

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS175TW01

Near Fridley, MN 55432

Nate

Job Details: 02/23/2024

Replaced heater assembly. Now it heats great.

We serviced a

GE REFRIGERATOR

Model GFE29HGDIBB

Near Maple Grove, MN 55311

Adam

Job Details: 02/23/2024

"Installed condenser fan from last diagnosis once installed, tested unit the fan kicked on and now working properly. Explained to customer can take up to 24 hours to cool down properly."

We serviced a

BOSCH REFRIGERATOR

Model B36CL80SNS/07

Near Maple Plain, MN 55359

Adam

Job Details: 02/23/2024

Installed parts from last diagnosis once installed tested pancake on right away alarm off button. Keep work now they want to everythings working the way it should icemaker went through test mode just fine also.

We serviced a

GE REFRIGERATOR

Model GFE29HMDAES

Near Becker, MN 55308

Brandon

Job Details: 02/23/2024

"Customer states the refrigerator was was not cooling the freezer was working fine. Plugged in the newfi tool and checked the fans the fresh food fan was not turn the correct speed on high, there were codes for the fan as well. Ran cooling test and found the cooling was working. Customer approved the fan replaced cycled and tested the new fan is operating as it should.

We serviced a

KITCHENAID DISHWASHER

Model KUDC03IVWH3

Near Minneapolis, MN 55407

Nate

Job Details: 02/23/2024

Not draining well. Took off drain line and it had a bunch of sludge that looked like dip n dots plugging up the drain line where it connects to the plumbing. Cleaned all the sludge out with my wet vac and tools. Working great.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Maple Grove, MN 55311

Phillip

Job Details: 02/23/2024

Today I replaced the sump assembly. I made sure everything was put back in correctly and ran the dishwasher on a diagnostic cycle.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Mendota Heights, MN 55118

Delton

Job Details: 02/23/2024

"Upon further diagnosis found that the bake element is open and bad. Replaced bake element, preheated to 400 degrees is cycling heat normally. Oven is working good.

We serviced a

SAMSUNG WASHER STACKED++

Model WF45R6100AW/US

Near Minneapolis, MN 55408

Nate

Job Details: 02/23/2024

"Washer wasnt draining and gave an SC error. Filter was cleaned out, which was full of hair and other small debris. Now it washes and drains great. I ran it on a rinse and spin cycle and it went all the way through no problems."

We serviced a

WHIRLPOOL DRYER

Model WED8600YW2

Near Rogers, MN 55374

Phillip

Job Details: 02/23/2024

I ran the dryer on time dry high heat. With the dryer hooked the high temp only got to 158 degrees. I disconnected the duct and now the high temp was 180. I hooked the dryer duct back up and let it cycle a few more times. The low temp would get down to 137 before it cycled back on. The high temp with the duct hooked up is about 179. I went outside and checked the airflow. The airflow is less than 4 mph. I put my brush in the duct and I was pulling out insulation and star. I think theres a nest in it. I advised the customer to call a duct cleaning company.

We serviced a

GE REFRIGERATOR

Model GYE22KSHFSS

Near Minneapolis, MN 55424

Nate

Job Details: 02/23/2024

Replaced the cover and the center ff fan. Old cover was moldy, giving off smell. Both fans running great now."

We serviced a

KITCHENAID ICEMAKER++

Model KUIC18PNZS0

Near Excelsior, MN 55331

Adam

Job Details: 02/23/2024

Unit is getting stuck on heating instead of cooling. Through test mode found that the gas valve switches back and forth fine. Has to be sensor or the board. Installed both parts. Went through test mode and working properly.

We serviced a

GE WASHER

Model GFW430SSM1WW

Near Dayton, MN 55327

Phillip

Job Details: 02/23/2024

I replaced the boot and ran the washer. There was no leaks.

We serviced a

LG REFRIGERATOR

Model LTCS20020S/00

Near Andover, MN 55304

Phillip

Job Details: 02/23/2024

There was ice building up in the freezer. I found ice built up in the freezer around the drain. I removed the ice and defrosted the drain. The fans and compressor sound good. Its cooling good.

We serviced a

SAMSUNG DISHWASHER

Model DW80R7061US

Near Saint Joseph, MN 56374

Brandon

Job Details: 02/23/2024

"Returned with parts, removed the dishwasher, unhooked manifold, installed new one cycled and tested. Both spray arms now working."

We serviced a

KENMORE DRYER

Model 110.64723400

Near St. Cloud, MN 56304

Brandon

Job Details: 02/23/2024

"Customer states the unit wont start.Tested and jumped out fuse, unit started, ran the unit fund the heat element was not functioning correctly, customer approved the fuse and heat element. Replaced both cycled and tested the unit is running and heating the heat element is not shutting off, replaced the thermostat on the blower housing cycled and tested heater element still stuck on, did the update kit on the heat element. Now the heat element cycles as it should."