Service History 10 - Omega Force Appliance Repair

We serviced a

LG REFRIGERATOR

Model LFXS24623S.ASTCNA0

Near Prescott, WI 54021

Hyrum

Job Details: 03/28/2024

Measure the low side pressure at 40 psi. Definitely indicative of a failed compressor. The old compressor and replaced with a new compressor. Installed service port. Pressurized and checked for leaks. Updated software. Pull the vacuum and let it rest. Machine is ready to recharge but did not have the appropriate Can tap at this time. Will need to return later today with the tool I need.

We serviced a

LG WALL OVEN++

Model WDEP9423F/00

Near Ham Lake, MN 55304

Phillip

Job Details: 03/28/2024

"Both door fronts have dents. Both door fronts are different. The lower oven convection fan rattles. It needs a fan blade and convection fan cover. Looks like a trim piece that goes under the bottom oven door is missing. I need the 2 door fronts, the lower oven convection fan blade and cover, and the bottom trim. I added pics. I could not get parts to pull up. ; snapped 9 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Maple Grove, MN 55369

Matt

Job Details: 03/28/2024

ICE WILL NOT DISPENSE. FF compartment is 40F and freezer is 5F which is what the temperature is set at. Found the main board has failed. I called and talked to Reyan and quoted him $503. Hes going to talk to someone and will let us know if they want to do the repair. ; saved tckt

We serviced a

ASKO++ DRYER STACKED++

Model T411VD.W.U

Near Wayzata, MN 55391

Adam

Job Details: 03/28/2024

"Customers complaint, making loud noise during operation and giving a burning smell. Disassembled unit found that the blower reel is completely shredded. Cant tell if the shaft is bent on the motor or if something just got in the blower wheel. Didnt find anything in the blower wheel itself besides broken pieces of the blower wheel need parts listed below to do repair, please order parts and contact customer with scheduling465840 blower716323 absorber413848 slide bearing565122 motor; O-emld tckt"

We serviced a

MAGIC CHEF REFRIGERATOR

Model HMWC44DZ

Near Saint Paul, MN 55105

Delton

Job Details: 03/28/2024

Door handle is loose. Took off door seal and there no screws to loosen the door to get to the door handle mounting screws. Looks like the door is foamed in and only way is to replace the door.PW was looking into trying to find schematics to check and see. Please follow up with customer if part needs to be ordered.; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MM3

Near Saint Paul, MN 55119

Delton

Job Details: 03/28/2024

"Found that waterline was chewed by mice and water leaked onto the compressor start relay and shorted it and compressor not running. Custoemr approved estimate to replace relay, waterline tank and also wanted the water filter replaced. Ordering parts and rescheduling. (Compressor relay was replaced already so fridge will cool until i can come back with other parts); ordrng 1 W10613606 (COMPRESSOR RELAY/OVERLOAD ASSM) and 1 242220506 (Waterline tank) and 1 WF3CB (Water filter)"

We serviced a

HOTPOINT WASHER

Model HTW240ASK6WS

Near St. Cloud, MN 56301

Brandon

Job Details: 03/28/2024

"Returned, removed old gear case, installed new gear case, got everything moved over went to install the agitator and the bolt broken off in the shaft. Could not get the bolt out. Told the customer I would let her know on how the process goes to repair. ; saved tckt , states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near St. Cloud, MN 56301

Brandon

Job Details: 03/28/2024

"Returned with parts, removed the wash basket and found the seal that goes on top of the hub is not included in the kit, also need a drive bell. Ordered the parts informed the customer would be back on Monday ; ordrd 1 205061 (Bell kit and seal)"

We serviced a

ASKO++ DISHWASHER

Model D5654

Near Lakeville, MN 55044

Delton

Job Details: 03/27/2024

"Removed DW from cabinet, accessed the machine area and checked for cause of leak error code. Found nothing leaking, customer will call back if error code pops up again."

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF6A

Near Burnsville, MN 55306

Delton

Job Details: 03/27/2024

"Removed a food clog from the DW drain hose and inspected unit for leaks, added a high loop in the drain hose."

We serviced a

KENMORE WASHER

Model 25862400

Near Sartell, MN 56377

Brandon

Job Details: 03/27/2024

Customer states the unit is leaking.Removed the front cover and found water leaking out the pump. Gave customer a price to replace the pump customer approved. Removed the old pump. Installed the new pump cycled and tested making sure there were no leaks.

We serviced a

ELECTROLUX DRYER

Model EFDE317T1W1

Near Richfield, MN 55423

Delton

Job Details: 03/27/2024

"Removed front bulk head of dryer, removed sock from blower wheel, ran to confirm repair."

We serviced a

LG DRYER

Model DLE9577SM

Near Plymouth, MN 55446

Nate

Job Details: 03/27/2024

Running loud. Replaced bad roller. Cleaned up other roller shafts and vacuumed out dryer. Runs great now.

We serviced a

SHARP MICROWAVE

Model MISSING

Near Wayzata, MN 55391

Nate

Job Details: 03/27/2024

"It was dead. Replaced bad fuse and micro switches. Runs great now.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Saint Paul, MN 55105

Hyrum

Job Details: 03/27/2024

"Installed new tub and bearing assembly for customer. Tested it through a quick cycle with no load, but did not see any leaking through the bearing or any other additional problems. At this time machines appears to be working great."

We serviced a

LG WASHER STACKED++

Model wm3270cw

Near Fridley, MN 55421

Phillip

Job Details: 03/27/2024

The washer would not drain. The drain impeller was broken. I replaced the drain pump. Tested good now. No more issues.

We serviced a

GE REFRIGERATOR

Model PFE28RSHCSS

Near Rosemount, MN 55068

Delton

Job Details: 03/27/2024

"Found a defective evaporator fan in the fresh food compartment, replaced fan and updated software for the refrigerator. Steamed away ice build up too. Tested and refrigerator is working good.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Sauk Rapids, MN 56379

Brandon

Job Details: 03/27/2024

"Installed the latch and striker that was provided. Cycled and tested, made sure the unit was level, ran a recalibration mode."

We serviced a

KENMORE DRYER

Model 110.84836201

Near St. Cloud, MN 56301

Brandon

Job Details: 03/27/2024

"Customer said the unit was not drying. Found the unit was not cooling. Disassembled the unit found the unit very dirty, the heat element was not working customer approved replacement of heat element and the drum rollers, belt, and idler pulley. After repairing the unit cycled and tested. The unit worked. Checked and found the vent was clogged customer approved the vent to be cleaned. Cleaned the vent. Now the unit is running as it should.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Blaine, MN 55449

Phillip

Job Details: 03/27/2024

The gear case bearing was bad and the wash plate screw was stripped. It need the gear case and screw. I went and got the parts then came back and replaced both. I tested the washer and its working great.

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Albertville, MN 55301

Matt

Job Details: 03/27/2024

MAKING A LOT OF NOISE WHEN RUNNING - SOUNDS LIKE SOMETHING IS TURNING WHEN STOPPED. Found the blower wheel is broken. Installed new blower wheel and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Ramsey, MN 55303

Matt

Job Details: 03/27/2024

COMES UP WITH AN ERROR CODE UO. WILL NOT RUN WASH CYCLE. Found the vent assembly is not closing. Customer approved repairs. Installed new vent assembly and bezel. Tested and dishwasher is working great. Dishwasher is now fixed.

We serviced a

BEKO DISHWASHER

Model DUT36522X

Near Shoreview, MN 55126

Hyrum

Job Details: 03/27/2024

Replaced main control board and repaired a damage section of wire harness. Test machine appears to be working correctly at this time complete.

We serviced a

FRIGIDAIRE RANGE

Model GCFG3060BF

Near Oakdale, MN 55128

Hyrum

Job Details: 03/27/2024

Original customer complaint was that they couldnt set the time because the button in the top right corner would not respond. Check the touchscreen and just discovered that it had no response in the right half of the screen and that would need to be replaced. Replaced with new and tested. Machine seems to be working great

We serviced a

LG DRYER

Model DLGX3701V

Near Waconia, MN 55387

Adam

Job Details: 03/27/2024

"Installed new control board. Tested multiple times on every cycle. It is working properly on regular medium high temp. Its cutting off at 1:75, 180 at high its cutting off right at 200 so its working right where it needs to be."

We serviced a

BLOMBERG RANGE

Model MH62675

Near Minneapolis, MN 55401

Nate

Job Details: 03/27/2024

"Complaint from tenant is it isnt heating. I checked igniter, which ignites well. Tenant has cheap thermometer. I used my thermocouple and ran it on bake, and after 6 minutes it was up to 306 already, and the tenants read 200. They said it never gets more than 250 when they have it set to 350. I took apart the inside and inspected everything and cant find anything failing. Told maintenance that tenant needs a better thermometer, and maintenance agreed.

We serviced a

LG DISHWASHER

Model LDP6810SS

Near Minneapolis, MN 55416

Nate

Job Details: 03/27/2024

Running loud. Replaced bad wash motor. Runs great now.

We serviced a

WHIRLPOOL DRYER

Model WGD9151YW0

Near Edina, MN 55410

Nate

Job Details: 03/27/2024

"Not running. Found a bad belt and idler pully. Replaced both. Vacuumed out a lot of lint, and oiled and cleaned rollers. Vent wasnt connected behind dryer. Dryer and washer under a counter top. Found it wasnt heating. Needed a fuse too. Told customer best to clean vent and to run on delicate until they get it cleaned. Theyre calling vent cleaner now. Now it runs great.

We serviced a

ASKO++ DISHWASHER

Model D5636XXLSHI

Near Osseo, MN 55311

Nate

Job Details: 03/27/2024

"Leaking from rubber hose that connects wash motor to sump. See photo attached. Asko tech support was closed and could not locate part on diagram. Customer is a physics and math major who is excellent at repairs. They would like a quote for this internal black hose to be replaced, along with the drain line which is damaged. Can someone DW or RJ please contact Asko and get part numbers and quote for customer for repair? He will most likely do it himself. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LSXS26366S

Near Minneapolis, MN 55426

Adam

Job Details: 03/27/2024

Installed compressor from last diagnosis once installed tested multiple times for leaks. Unit is working properly. Explained to customer can take over 24 hours to start to cool before I left. It already dropped 10?.

We serviced a

BOSCH DISHWASHER

Model SHPM65Z52N/01

Near Maple Grove, MN 55369

Phillip

Job Details: 03/27/2024

"The dishwasher display e19 dispenser error and e27 low voltage error. I found the connection box burnt up. May need dispenser but I could not test it. I could not find that connection box only the power cord. Please find the part. I tried every site. I added pics. Order the box and the dispenser. Dispenser 12008380; snapped 4 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Minneapolis, MN 55420

Delton

Job Details: 03/27/2024

Found that the wash motor is just clicking and not running. Also the diverter motor has water mark on it. Would need to replace the motor/sump assembly.Customer will think about it and call back if they want to proceed with fixing it.; O-emld tckt

We serviced a

SAMSUNG RANGE

Model NE59J7850WG/AA

Near Saint Joseph, MN 56374

Brandon

Job Details: 03/27/2024

"Customer states the hot surface light is always on.Disassembled unit and found the right front burner switch is open keeping the light on. Quoted the customer, customer approved and wants it repaired. ; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VS4

Near Monticello, MN 55362

Matt

Job Details: 03/27/2024

"LIGHTS ARE FLICKERING - NOT COOLING. Customer said that this exact issue has already been fixed about a year ago. Customer said that when the lights flicker, the cooling problem starts. Freezer temperature is 3F and FF is 37F. I found a service bulletin for this issue and it has you check the connection at the back of the control housing in the FF compartment. I checked the connection and it was seated completely, but when I mess with it the lights flicker and fan goes off and on. I inspected the connector and it looks good. I think theres a short on the wall connector side and thats not replaceable. I called Wil and and explained we could try replacing the wire harness, but Im not confident its going to make a difference. He approved replacing harness. Part on order. ; ordrd 1 5304522338 (Control wire harness)"

We serviced a

MAYTAG WASHER

Model MHW5630HW

Near Cottage Grove, MN 55016

Delton

Job Details: 03/27/2024

Getting SD error. Not draining. Drain pump assembly needs to be replaced. ST sent soap dispenser housing which is not the problem. Have ST order parts and reschedule.Drain pump assembly W11458345Took other part with me.; saved tckt

We serviced a

ASKO++ DISHWASHER

Model DBI663IS.U

Near Roseville, MN 55113

Hyrum

Job Details: 03/27/2024

"611906 Fill valveMachine makes a high priced squeal sound several times throughout the cycle for a minute or two at a time. Took off the front panel and cover and ran the machine. When the machine goes to fill, thats when the sound can be heard. Doesnt do it right away but after a few fill/drain cycles. At this point I believe the fill valve is defective and will need to be replaced. Please order parts and then reach out to the customer for scheduling. Thanks! ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Cold Spring, MN 56320

Brandon

Job Details: 03/27/2024

"Customer states the unit wont run, the lid latch wont lock. Ran diagnostics and found the following codes F0E3 F0E9 F0E5Tried getting the lid to lock in diagnostics and it will not lock. Quoted the customer a new latch, customer approved. ; ordrd 1 W11700916 (Lid latch)"

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP116TW13

Near Minneapolis, MN 55448

Phillip

Job Details: 03/27/2024

I replaced the soap dispenser and the door lock. Water was still leaking from the dispenser. I closed the water supply valves until it stopped leaking water out the front. Water was getting on the door switch. Now after it sits the error co for the driver board comes up. Now ordering the driver board. ; ordrd 1 808149 (Driver board)

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Avon, MN 56310

Brandon

Job Details: 03/27/2024

"Customer states the unit is making noise and the door latch is broken. Cycled and tested with water the unit would barely turn, drained water out tilted the machine back and found the unit had leaked out the oil out of the gear case. Ran diagnostics and found when it spins it is very loud. Quoted the customer the gear case oil and the customer approved. I informed the customer there maybe more parts in the the process of repair that will need replacing and they are aware. ; ordrd 1 W11454741 (Gear case) and 1 W10837741 (Strike) and 1 WPW10006384 (Belt)"

We serviced a

SAMSUNG REFRIGERATOR

Model R25HMEDBSG/AA

Near Chaska, MN 55318

Adam

Job Details: 03/27/2024

Customer noticed bunch of water damage in the basement and cant tell if its from the fridge or the bathroom. I have video saved my phone on prior visit. We never pulled it out anything or disconnected anything theres no damage or visible damage to the top of the flooring customer wants to have insurance look at it to see what it could be before proceeding. She doesnt think its anything we did but doesnt want it to be the fridge and there be something different or the waterline behind the fridge in the wall and we get blamed so we will hold off for repairs until customer calls back and go from there.; states that autho needed

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP117TW13

Near Waconia, MN 55387

Adam

Job Details: 03/27/2024

"Installed new door lock from last diagnosis once installed tested multiple times. Customer said it was still leaking out the front of the dispenser. The drawer itself is a little loose, so will order a new drawer ship it directly to the customer. Also called Techline They said it Hass to be too much soap in there, if for some reason that doesnt fix it, they said they do have a water pressure reducer. Customer says they have low water pressure there seem like it was gushing in a little bit but when its running normally with no soap, theres no leakage. Also, he said it was still walking on the spin cycle. They do have a anchor kit, but customer has a built-in unit so he has cabinet around the unit explained he would have to have that completely removed so I could install this properly because I cannot slide it in. They have to be set in. Customer understands he rather try the drawer first cause hes like it does not make sense to do. The rest of this does not fix the issueDispenser 803667. Order this and send to ownerWater pressure reducer 802254155p3 anchor ; states that autho needed"

We serviced a

GE DISHWASHER

Model DDT700SGNWW

Near Minneapolis, MN 55430

Nate

Job Details: 03/26/2024

Not draining. Found a broken drain pump. Replaced the pump. Drains great now. Noticed waterline to dishwasher was dripping. Used plumbers putty and fixed drip as well.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418UW4A

Near Brooklyn Center, MN 55430

Nate

Job Details: 03/26/2024

"Replaced drain motor, and now it drains awesome. Main wash motor never arrived at my home, but I didnt need it anyhow."

We serviced a

WHIRLPOOL DRYER

Model WGD6600WL0

Near Corcoran, MN 55340

Phillip

Job Details: 03/26/2024

The belt was broken and the idler was stuck. I used the kit and replaced everything. The dryer runs good.

We serviced a

THERMADOR++ REF BUILT IN++

Model T24IF70NSP/99

Near Medina, MN 55340

Phillip

Job Details: 03/26/2024

I took temp and the temp was 21 degrees. I powered the freezer of for 5 minutes then back on. After 15 minutes then compressor could not start and tripped the overload. The amp draw when it tried to start was 7.5 amps. I installed a new start device relay. The compressor came right on and draws 1.5 amps. No other issue found and all are running.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Stillwater, MN 55082

Hyrum

Job Details: 03/26/2024

"Customer states it sometimes doesnt drain and sometimes they have to cancel the cycle out to get it to drain again so that it will start running again. Put it into a test mode and tested the drain and it did appear to drain, but it was kind of weak and slow and had a stored error code for failure to drain.went ahead and pulled the machine out and pulled the pump off and there were some gunk inside of the pump and it seemed like it was not 100% freely spinning. Went ahead and cleaned out the pump housing and replaced the pump. Used my vacuum to clean out drain hose and reconnected. Tested and it seems much much better now."

We serviced a

MAYTAG WASHER

Model MAV6000AWW

Near Maple Grove, MN 55369

Phillip

Job Details: 03/26/2024

The washer was making noise. I took the drain pump apart and found something stuck inside. Now the washer sounds good.

We serviced a

LG WASHER

Model WM3670HWA

Near Eden Prairie, MN 55347

Delton

Job Details: 03/26/2024

"Replaced drain pump, old was defective, customer accepted estimate, tested the new pump and checked for any leaks.

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Clear Lake, MN 55319

Brandon

Job Details: 03/26/2024

"Returned, installed the new board, door latch and clip. Cycled and tested. Ran the calibration cycle. Unit operated as is should."

We serviced a

GE DISHWASHER

Model GDT655SGJ0BB

Near Oak Grove, MN 55303

Phillip

Job Details: 03/26/2024

The board was not sensing the door was closed. There was a communication issues between the board and UI. I replaced the board and it working great

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Chanhassen, MN 55317

Adam

Job Details: 03/26/2024

Unit giving a code. Installed new display board and control board. Tested and the unit is working great now.

We serviced a

DANBY ICEMAKER++

Model DIM32D1BSSPR

Near Minneapolis, MN 55449

Hyrum

Job Details: 03/26/2024

"Installed new sensor and tested. Customer says that the machine has been working since our last visit so I think with the fiddling I did with the sensor last time that was probably all I needed. At this point it seems to be working correctly. Customer said it was making a little bit of a noise, but I leveled the machine, and it stopped making a noise."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Elk River, MN 55330

Phillip

Job Details: 03/26/2024

The ice maker does not fill with water. The water line was slightly frozen. I thawed out the line and verified the heater is coming on. The ice maker is working now.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Saint Michael, MN 55376

Phillip

Job Details: 03/26/2024

"I checked everything over again and still found nothing out of place or broken. I replaced the clutch, slider and stator then calibrated the washer. I started the on a 27 minute quick wash and it ran the whole wash cycle with no issues.

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Saint Paul, MN 55118

Delton

Job Details: 03/26/2024

"Replaced water valve, tested the new part and checked for leaks, all systems checked out"

We serviced a

LG WASHER

Model WM4370HWA

Near Corcoran, MN 55340

Nate

Job Details: 03/26/2024

Not draining. Found a bad drain pump. Replaced pump. Drains great now.

We serviced a

GE REFRIGERATOR

Model GFSL6KKYELS

Near Excelsior, MN 55331

Nate

Job Details: 03/26/2024

"Water leaking bad from evaporator drain in FF section to the bottom of fresh food section. Found it needs new temp sensor, drain kit, and heater added on to heater assembly. Installed those things and steamed out drain. Now it drains great.

We serviced a

WHIRLPOOL DRYER

Model WED9400SW0

Near Saint Joseph, MN 56374

Brandon

Job Details: 03/26/2024

"Customer states the unit is making a loud noise.Disassembled and checked found the idler pulley tight. Quoted the customer the drum roller, belt idler pulley kit. Customer approved, cleaned out the lint. Installed parts, reassembled. Tested no noise, checked the vent. 22.6Mph at the dryer 16.8 at the vent outside the house. Stuck my hand in the vent and there is some build up, informed the customer the vent should be cleaned at some point

We serviced a

BOSCH REFRIGERATOR

Model B36CL81ENG/03

Near Lakeville, MN 55044

Delton

Job Details: 03/26/2024

"Customer said ice maker worked for about a week after I was here previously. Then stopped. Customer then had their reverse osmosis system installed a waterline kit to the refrigerator. I tested and water from dispenser and seems good. I called Bosch and run ice maker though test and it did cycle and fill. Bosch thinks its a faulty ice maker as all the controls (logic board) is built in the ice maker.Bosch Suggested replacing ice maker again since it did cycle, drop ice and fill.Get autho for another ice maker? Or do we order it? Ice maker 12028493; saved tckt , states that autho needed"

We serviced a

INSIGNIA WASHER

Model NS-TWM41WH8A

Near Chaska, MN 55318

Adam

Job Details: 03/26/2024

Customer complaint is unit not spinning or agitating. Disassembled unit unhooked belt from basket. Couldnt even spin it by hand found that the clutch assembly is all bound up. Theres nothing in between the basket and the tub so its within the clutch itself. Quoted repairs customer they will think it over and let us know.; ordrng 1 12938000000408 (Clutch assembly)

We serviced a

GE REFRIGERATOR

Model GNE25JSKCFSS

Near Becker, MN 55308

Brandon

Job Details: 03/26/2024

Customer states the unit is not cooling. Removed the freezer drawer and back cover found the evaporator was warm nothing happening. Pulled the unit out and checked out the compressor and it was not running unplugged and plugged in the unit and the compressor started up. The unit started cooling. Waited a while and the unit did not shut off it continued to cool. Quoted the customer a new board. Customer approved. Ordered part ; ordrd 1 WR55X26586 (Board)

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FLCE7522AW

Near Minneapolis, MN 55441

Nate

Job Details: 03/26/2024

Not running. Has a worn down belt. Needs a new belt for the motor. 5304515831. Please submit to st and schedule return visit. ; O-emld tckt

We serviced a

GE REFRIGERATOR

Model PGSS5RKZHSS

Near Victoria, MN 55386

Adam

Job Details: 03/26/2024

Customer complaint is lights are flickering can hear it click on off on off. Testing like a bad board. I dont carry this exact board. Ordered a new one and rescheduled customer.; ordrng 1 WR55X11098 (CONTROL BOARD - MAIN)

We serviced a

LIEBHERR++ REFRIGERATOR

Model CS1311

Near Minneapolis, MN 55405

Delton

Job Details: 03/26/2024

Ice build up on back wall of refrigerator. Called tech support and ran though diagnostics and they said there is a kit to fix this issue but have to take off the whole condenser off the back wall behind the refrigerator and splice in new sensor and fish it though the wall into the refrigerator cavity.Seems very labor intensive. Search for part and charge customer accordingly. Also schedule 2 hours.Fresh food Evap sensor 959008401; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA

Near Sauk Rapids, MN 56379

Brandon

Job Details: 03/26/2024

"Returned with part, removed the lower shelf and drawers, removed the water filter unit. Removed old lines. Tried removing the ice maker, had to steam the ice maker compartment in order to remove the ice maker. Removed all the ice buildup in the ice maker. Showed the customer that their ice bin is broken on the back the customer will continue using until there is a problem. Flushed the water out of the dispenser making sure to get all the air out."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF

Near Maple Grove, MN 55311

Nate

Job Details: 03/26/2024

"Three parts that need to be replaced. In inner panel of the door, the outer metal panel, and the black plastic assembly inside the door, under the panel. That assembly is stripped out. Inner panel is warped and sits too far separate from outer panel when theyre attached. Outer panel is bent up. I wasnt able to get it back into form, and it is damaging cabinets. Also, because of door issues, dishwasher damages and warped their nice wood floors. Needs: 807545704, 154743503 and 154873805. ; O-emld tckt"

We serviced a

BOSCH DISHWASHER

Model SHX46L05UC/18

Near Eden Prairie, MN 55346

Adam

Job Details: 03/26/2024

"Customer complaint is theyll run the unit and after a little bit the drain pump will only run and then it wont fill or do anything pulled unit out on protective mat to inspect the pan underneath its full of water cleaned up some water ran the cycle and found that leaking from the heater diverter Motor will need the heater assembly hose clamps. Also, the filter inside the the unit is busted and needs one of them.; ordrd 2 00172272 (Hose clamp)s and 1 00219639 (Water heater) and 1 10002494 (Filter)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VS

Near Mounds View, MN 55112

Hyrum

Job Details: 03/26/2024

"Upon arrival, I removed the old compressor and flush the system with nitrogen. At this point, it seemed as though there could possibly be a blockage in the high side, and so I used high-pressure nitrogen to attempt to flush it out. It appeared to have worked, and I was able to get the blockage out-of-the-way. Replace the failed compressor with a new compressor and soldered it in. Check the seal system for leaks. Pull the vacuum and then charge the system with refrigerant. Let the machine run for a bit and check the freezer temperature at 37?. Everything seems to be working properly now. ; saved tckt , states that autho needed"

We serviced a

AMANA WASHER STACKED++

Model NFW7600XW00

Near Excelsior, MN 55331

Nate

Job Details: 03/26/2024

"A decent amount of play between tubs, and it shakes really bad when in spin. Ran through full service mode. Found a bad bearing assembly. Needs the bearing and tub assembly replaced. Please submit to AHS. ; saved tckt"

We serviced a

SAMSUNG DRYER STACKED++

Model DVE45R6300V/A3

Near Minnetonka, MN 55305

Nate

Job Details: 03/25/2024

"Dryer runs when you shut the door, even with power off. Found a stuck relay. Quoted to get the relay unstuck. They approved getting relay unstuck. Fixed board and it is working great now.

We serviced a

GE RANGE

Model JGB860SEJ6SS

Near Dayton, MN 55327

Matt

Job Details: 03/25/2024

WE HAVE DOUBLE OVEN AND TOP OVEN DOES NOT HEAT AND BOTTOM OVEN DOES NOT HEAT AT CORRECT TEMPERATURE. Found the top oven bake ignitor is out and the bottom oven bake ignitor is weak. Customer approved repairs. Installed new bake ignitors in both ovens and tested. Ovens are working great. Range is now fixed.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Oak Grove, MN 55303

Matt

Job Details: 03/25/2024

THE OVEN PORTION SMELLS LIKE GAS. They said they only smell it when there cooking. Customer has been staining in the basement for the last week or so. I inspected and tested oven and preheated to 350F and everything is working great. I explained to customer that its burning the fumes from the staining and isnt going to go away until they finish staining and air everything out.

We serviced a

GE REFRIGERATOR

Model PSI23SGNABS

Near Minneapolis, MN 55408

Adam

Job Details: 03/25/2024

Installed compressor from last diagnosis. Once installed tested units starting to cool and its under good pressure. Explain to customer can take up to 24 hours to cool

We serviced a

BEKO REFRIGERATOR

Model BFFD3624ZSS

Near Minneapolis, MN 55441

Nate

Job Details: 03/25/2024

"Icemaker fan sounds funny and Ice is all melted together. Found a broken I icemaker. Verified in test mode that other fans sound great. Water dispenses slow. Replaced bad main water valve. Now water flows much better. Still not perfect, but water coming to fridge is 40 psi. Replaced bad icemaker. Cycled it, it rotated and filled. Also, fridge not level. Leaning way back. I leveled it so its level now. Also, fridge was back against wall in alcove. Customer said its running constantly. Was set at 35 in ff. I set to 38, and pulled out 2 from wall."

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Minneapolis, MN 55416

Nate

Job Details: 03/25/2024

"Washer was banging around. Found the customer had washed a big thick bathroom rug without other laundry in it, which caused it to get out of balance. I told customer to be sure to have multiple rugs if theyre doing rugs, and to make sure things are evenly distributed. Also, advised to not put detergent cup in washer when its washing. Found the utility tub wasnt draining, and gave customer tips on how to get drain unplugged so water doesnt siphon back into washer. Inspected washer. It runs great. No other issues. Let it go through a full cycle on normal eco, full of towels and it ran great."

We serviced a

ASKO++ DISHWASHER

Model 492635/04

Near Minneapolis, MN 55401

Nate

Job Details: 03/25/2024

Customer had wet fingers when touching keypad and UI got super moist. It dried out and now it works great again. Told them we have 60 day warranty on labor if they have more issues of it getting too moist and not responding. For main UI.

We serviced a

BOSCH DISHWASHER

Model SHX55R55UC/64

Near Minneapolis, MN 55417

Hyrum

Job Details: 03/25/2024

Pulled the machine out and took off the base. Replaced the sump seal and re-assembled the machine and reinstalled. Test the machine and it appears to be working correctly at this time.

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Avon, MN 56310

Brandon

Job Details: 03/25/2024

Returned installed the new wire and heat element. Cycled and tested ran unit to get rid of burn off smell of the heat element.

We serviced a

SAMSUNG DRYER

Model DVG41A3000W

Near Minneapolis, MN 55412

Nate

Job Details: 03/25/2024

"When you try and run the dryer, it makes a humming sound but wont run. Prior, it made a loud rumbling sound. Customer said that something was stuck in the lint trap and his cousin used a ruler to push it down. His auntie says that it shakes. I took dryer apart and found a black sock stuck in blower wheel housing and wrapped around blower wheel. Was able to unwrap sock from blower wheel and clean out other debris. Now filter goes all the way down and dryer runs nice and quiet."

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Elk River, MN 55330

Matt

Job Details: 03/25/2024

Theres an error flashing on the display, but its from the lid being opened with water in the drum. I ran washer through service diagnostics and theres no other errors and everything worked great. I started a quick wash cycle and it filled, agitated, drained and spun and sounds completely normal. Washer is testing good and I cant get it to make any abnormal noises. I tipped washer up and inspected underneath and all looks good."

We serviced a

VIKING++ RANGE

Model VIKING

Near Elk River, MN 55330

Phillip

Job Details: 03/25/2024

"The front middle burner does not lite and the 2 ovens do not lite. I cleaned the burner and had to replace both igniters. All tested good now.

We serviced a

GE RANGE

Model 790.71322700

Near Minneapolis, MN 55406

Delton

Job Details: 03/25/2024

"Replaced weak igniter and repaired control board. Customer approved estimate, tested oven , works good.

We serviced a

GE ICEMAKER++

Model UCC15NPRBII

Near Waite Park, MN 56387

Brandon

Job Details: 03/25/2024

"Returned with part, installed part, turned the unit on and waited the unit started making ice. Let the customer know that they should let it fill up with ice and throw the first batch out."

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/07

Near Minneapolis, MN 55405

Delton

Job Details: 03/25/2024

"Replaced heat pump/washer motor, tested and dishwasher is working good.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Minneapolis, MN 55424

Delton

Job Details: 03/25/2024

"Replaced control panel and it did come on but only searching for WiFi and all other buttons not responsive. Found that also the main control board was bad because until I replaced both main control and panel before the washer finally would power up. I gave discount and customer approved the extra charge for the main control board.Tested and dryer now powers on, all fucntions are working. Dryer is cycling heat normally. Dryer is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2844LF3

Near Lakeville, MN 55044

Delton

Job Details: 03/25/2024

"Drawer still slides out easily. Replaced ice maker, tested and it cycles and fills. No leaks. Ice maker is working good and door should no longer stick/hard to pull out. Refrigerator is working good.

We serviced a

GE WASHER

Model GTW680BSJ3WS

Near Ramsey, MN 55303

Phillip

Job Details: 03/25/2024

The water valve was leaking water. I replaced the water valve. The hot water hose was rusty but I got it loose. Tightened both hoses and no leaks now.

We serviced a

WHIRLPOOL RANGE

Model KEBS109BSS00

Near Waite Park, MN 56387

Brandon

Job Details: 03/25/2024

Customer states the unit is not hold the temp or preheating very fast. Found the customer had layers of tin foil on the bottom of the oven. Ran the unit with the tin foil. It was slow and did get to the desired temp. Told customer there should not be any thing on the bottom of the oven. Foil was removed the unit worked better had no issues keeping the temp.

We serviced a

FRIGIDAIRE RANGE

Model FPGF3077QFJ

Near Clear Lake, MN 55319

Matt

Job Details: 03/25/2024

"THE BURNERS ARE WORKING FINE, BUT THE OVEN WILL NOT PRE HEAT. Found the bake ignitor has failed. Customer approved repair. Installed new bake ignitor and tested. Oven is heating great. Range is now fixed.

We serviced a

CRITERION RANGE

Model CGR51P1Z

Near Coon Rapids, MN 55433

Phillip

Job Details: 03/25/2024

When starts bake error 2 comes up. I replaced all the parts sent. Its working good.

We serviced a

BOSCH MICROWAVE

Model HMC80252UC

Near Lakeville, MN 55044

Delton

Job Details: 03/25/2024

Replaced door assembly sent by ST. Tested and door opens and closes smoothly. Microwave is heating and working good.

We serviced a

MAYTAG DRYER

Model WED6620HW1

Near Maple Grove, MN 55369

Phillip

Job Details: 03/25/2024

I replaced the user interface control and hooked the duct back up. The dryer is working.

We serviced a

WHIRLPOOL WASHER STACKED++

Model WETLV27FWO

Near Saint Paul, MN 55102

Hyrum

Job Details: 03/25/2024

Customer states that the machine will not start sometimes or that they have to push down the lid or put a weight on top of it for the machine to keep running. Inspected the lid switch and found that the pen that holds down the lid switch was bent slightly and inconsistently putting pressure on the switch. bent the pin back and tested. Switch behavior is consistent now and machine seems to be working perfectly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Maple Grove, MN 55369

Nate

Job Details: 03/25/2024

"Leaking from corners towards end of cycle. Ran hot water in sink for a few minutes and then started a cycle. After 30 minutes, it started leaking from corner. Confirmed when opening and closing door a few times that spray arm wasnt moving. Needs new spray arm. Elderly couple. Ordered new arm for them and charged us our cost for arm plus shipping. Seals look good. ; ordrd 1 W10837249 (Spray arm)"

We serviced a

WOLF COOKTOP++

Model ci365c/b

Near Minneapolis, MN 55401

Nate

Job Details: 03/25/2024

"Please see my notes, I created this ticket. ; states that autho needed"

We serviced a

LG WASHER

Model WM4000HWA.ABWEUUS

Near Nowthen, MN 55303

Matt

Job Details: 03/25/2024

"NOISE WHEN RUNNING. Customer showed me a video of when it was making the noise and it sounded like its coming from the water valves. I ran washer through test mode and cant duplicate the noise, but the drain pump sounded a little louder the first time and then sounded great the second and third time I drained it. Washer is not making the noise while testing, so Im ordering both water valves and drain pump and asked the customer to run some more loads and see if she can better tell were the noise is coming from before I come back. ; ordrd 1 AHA75853813 (Drain pump assembly) and 1 5220FR2006Z (Hot water valve) and 1 5221ER1003S (Cold water valve)"

We serviced a

GE RANGE

Model PSB9240SF6SS

Near Rosemount, MN 55068

Delton

Job Details: 03/25/2024

Found that Magnetron is bad. Getting 10amps at magnetron but not heating. Per manual it shows that magnetron tube has a 5 year warranty. I informed customer that we would give them a quote but then customer would need to contact GE and GE will need to authorize with customer or send parts that is covered by GE.; O-emld tckt

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2389GES

Near Saint Paul, MN 55104

Hyrum

Job Details: 03/25/2024

"Upon arrival, customer says sometimes the fridge will cut out for a day or two and then start cooling again. Opened it up and was looking at the control on the top of the fridge section. Actuated the cold control a bunch of times and sometimes it would come on, and sometimes it wouldnt come on. It appears to be failed. Going to replace this. Also attempted to get icemaker to run by jumping it at this time but it would not run. Check that it was getting power. Going to replace the icemaker assembly as well. Quoted customer and they approved price. Going to order parts from Marcone. will return on Thursday. ; ordrd 1 D7824706Q (Icemaker) and 1 61005438 (Cold control)"

We serviced a

LIEBHERR++ REFRIGERATOR

Model 0930163-02

Near Saint Paul, MN 55105

Hyrum

Job Details: 03/25/2024

"Customer states that the machine is making a little bit of a vibrating noise and that the machine is no longer cooling. Plug the machine in and check the compressor machine compartment area and found a loop of tubing going from the condensate pan loop to the condenser that was leaking oil. It appears that the refrigerant has leaked out of the system and that is wide is no longer cooling. Will need to repair this joint and install service port. Evacuate the system and recharge with refrigerant. Did not know what to quote customer please contact Phil and reach out to the customer for price and scheduling. Other than service ports and refrigerant, No parts will be needed for this job.; saved tckt , states that autho needed"

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55416

Adam

Job Details: 03/25/2024

"Customers main complaint is not making ice and filling up bucket for water than freezing. Also freezer door not closing and opening properly. Found that the icemaker is broken. This is a double molder icemaker one of the motors isnt working it needs to be replaced as the unit. Quoted bluebook customer agreed price. Also found that the cables for the freezer door rollers is busted customer rather not replace it so just cut out the cables that were binding up. Now, freezer door open and shut properly, but wont automatically shut. Also found that the flipper is broken on top quoted bluebook for that customer passed on that will return to do the icemaker only.Flipper 4946650600Freezer drawer assembly 5832510100Ice maker 5931630100; ordrng 1 5931630100 (ICEMAKER)"