Service History 4 - Omega Force Appliance Repair

We serviced a

SAMSUNG RANGE

Model NX58M6630SS/AA

Near Minneapolis, MN 55408

Hyrum

Job Details: 04/16/2024

Customer states it takes a very long time for the machine to start heating. Opened it up and inspected the igniter. Igniter seemed weak and unable to open gas valve. Replaced with truck stock part and tested. Seems to be working properly now.

We serviced a

BEKO REFRIGERATOR

Model G91629NWU

Near Minneapolis, MN 55424

Delton

Job Details: 04/16/2024

"Replaced filter housing, Tested and no more leaks. Refrigerator is working good."

We serviced a

ZLINE++ REFRIGERATOR

Model RFM-36

Near Waconia, MN 55387

Adam

Job Details: 04/16/2024

installed all parts went through test made sure everything was working properly. Icemaker cycling. Water valve is pushing a water and no leaks and control board is operating properly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Minneapolis, MN 55408

Hyrum

Job Details: 04/16/2024

Customer states no ice production. Opened up unit and inspected ice maker. Cycled the unit and discovered no ice entering into the mold. Checked fill tube and it was clear. Inspected valve and filter head and discovered a frozen water line. Defrosted and tested. Icemaker appears to be working now.

We serviced a

SAMSUNG DRYER

Model DVG45T3400W/A3

Near Minneapolis, MN 55407

Nate

Job Details: 04/16/2024

Ended up finding the vent needed to be cleaned. Temps 30 degrees hotter with vent connected. And heat would cut out quicker. After cleaning vent the heat stays on much longer and is similar in temp to dryer with vent disconnected.

We serviced a

UNKNOWN RANGE

Model UGP-30CR

Near Minneapolis, MN 55407

Hyrum

Job Details: 04/16/2024

Converted the range to natural gas for the customer at this time. Adjusted the burners and tested everything including the oven. Everything seems to be working properly now.

We serviced a

SAMSUNG REFRIGERATOR

Model R25HMEDBSG/AA

Near Chaska, MN 55318

Adam

Job Details: 04/16/2024

Installed part from last diagnosis once installed tested multiple times to check for water leaks never had a drop. Everything is working properly.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPSS2677RF1

Near Chanhassen, MN 55317

Nate

Job Details: 04/16/2024

Replaced bad icemaker assembly. Now everything works great in service mode. Cycles and fills.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Chanhassen, MN 55317

Adam

Job Details: 04/16/2024

Customer complaint getting slim and residue in the dishwasher. Everything is working properly went through test mode customer said they have gone through a few different brands. I explained being that the motor and everything seams to be working properly its normally a soap issue. Told them about using a dishwasher cleaning tablet. To help clean out the slim and sludge

We serviced a

GE RANGE

Model CGS980SEM3SS

Near Saint Paul, MN 55116

Hyrum

Job Details: 04/16/2024

Customer states it takes a long time to preheat and will sometimes make a boom. Opened up the machine and discovered a weak igniter. Replaced with a new part from truck stock and tested. Machine seems to be working perfectly now.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZO

Near Saint Paul, MN 55104

Aaron

Job Details: 04/16/2024

"The customer states that their DW leaks during wash cycles. I filled the unit and inspected the water supply line for leaks three times and I didnt find any. The dishwasher ran for twenty minutes, combined , and I could not replicate any possible leak. The dishwasher drained three times without an indication of where a leak might be coming from. I checked the upper and lower spray arms for defects but could not find any. I forced the machine into diagnostic testing to check for any stored error codes but none were found. The motor assembly seal is whole, not leaking. I told the customer to use the machine like normal and if the issue reappears, call us back and well be happy to come back."

We serviced a

KENMORE DRYER

Model 110.68912990

Near Minneapolis, MN 55413

Aaron

Job Details: 04/16/2024

"The customer is concerned that their dryer isnt heating/drying clothes. I accessed the heater thermostats and element to inspect their function, they all passed testing with multi meter. There was a huge build up of lint that was restricting air flow, so I cleaned it all out, plugged the dryer back in and watched it run for five minutes in time Dry on high heat, dryer runs like normal."

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Big Lake, MN 55309

Phillip

Job Details: 04/16/2024

"Installed supplied water valve. Tested, checks good with no leaks."

We serviced a

BOSCH DISHWASHER

Model SHEM3AY55N/28

Near Oak Grove, MN 55303

Phillip

Job Details: 04/16/2024

"The start switch had some spilled liquid where it seats, causing some stickiness. We cleaned the switch and it is not sticking anymore, checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Andover, MN 55304

Phillip

Job Details: 04/16/2024

"Refrigerator did not act up for us. It has been working for a couple weeks after the customer unplugged/reset it. Door switches are working good. Unit is working great.

We serviced a

LG RANGE

Model LDG3036ST/01

Near Eagan, MN 55121

Delton

Job Details: 04/16/2024

Ran diagnostics and tested convection fan and it is running. On this model I explained to customer that the convection fan will not turn on until oven is preheated and it will cycle on and off and not continually run. All other functions are working. Range is working good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS0

Near Minneapolis, MN 55442

Nate

Job Details: 04/16/2024

"Dishwasher was gushing water out from the door seal about 7 inches above bottom of door. I found the door trim was folded over, not allowing the door to shut all the way. Also found dishwasher wasnt level so I leveled it. And cut off some of the door trim that was broken and possibly interfering with the door seal. No leaks now."

We serviced a

LG DRYER

Model DLEX3370W

Near Eagan, MN 55121

Delton

Job Details: 04/16/2024

Customer says it is taking 2 cycles to dry clothes in normal setting. Found that there was lint build up inside dryer that I cleaned out. Also the type of vent has mesh which blocks lint and causes poor air flow. I recommended that they remove the grid on the outside dryer vent and the flaps prevent critters.Outside vent is on 2nd floor.Tested and dryer is cycling heat normally. Recommended that timed dry be used to prevent mixed loads dropping time down if damp clothes dont hit the moisture sensor.Dryer is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Minneapolis, MN 55443

Phillip

Job Details: 04/16/2024

"Evaporator coil was frosted up, not defrosting properly. Evap fan running. Found some loose wire connection going to the heater in the evaporator section. Reconnected heater connector and steam defrosted the evaporator. We verified it is now defrosting and working again."

We serviced a

LG REFRIGERATOR

Model LRFS28XBS

Near Ramsey, MN 55303

Adam

Job Details: 04/16/2024

Install new door everything went good. Everything is working properly.

We serviced a

KENMORE DISHWASHER

Model 665.12793K311

Near Saint Paul, MN 55106

Hyrum

Job Details: 04/16/2024

"Upon arrival, I went ahead and replaced the sump assembly with a new part. At this time I went ahead and reassembled the whole machine and turned it onto test. After this, I discovered it was still leaking. It appeared to be dripping through the diverter, not around it, like I had previously thought. Please see attached photos for what I quoted the customer. The customer is unsure of whether or not theyre going to proceed with repair. Please reach out to me with any questions before contacting the customer.; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Sauk Rapids, MN 56379

Brandon

Job Details: 04/16/2024

Unit was making a grinding noise. Found the cam on the bottom of the machine is worn out after replacing the unit was a little better but needs the basket hub. Could not get the flex plate off. ; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AW1

Near Sartell, MN 56377

Brandon

Job Details: 04/16/2024

"Customer states the unit was clicking and the temp of the unit was off. Found the customer had changed the degrees from Fahrenheit to Celsius. Was able to switch back, told them to give it a few days. Looks like they were pushing the wrong buttons when they were trying to clear the filter lights. ; saved tckt"

We serviced a

AMANA REFRIGERATOR

Model A2RXNMFWB00

Near Sauk Rapids, MN 56379

Brandon

Job Details: 04/16/2024

Customer states the unit started building with ice an again. Tested and found nothing out of the ordinary except the water valve had lots of debris in it. Customer is ok with replacing the whole kit. ; ordrd 1 W11510803 (Ice maker assembly.)

We serviced a

GE RANGE

Model JBS27RF1SS

Near St. Cloud, MN 56303

Brandon

Job Details: 04/16/2024

Customer stated the lower element broke. Checked and found the lower element needs to be replaced. Quoted the customer a new element customer approved ; ordrd 1 WB44K10005 (Bake element)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Becker, MN 55308

Brandon

Job Details: 04/16/2024

"Customer stated the unit was not cleaning correctly, and a rack was not working correctly.Found the unit was packed with debris, the drain pump had debris in it. Removed all the debris, pulled the unit out found the grinder had worn out. Customer approved the repair for new grinder and a new wheel for the rack. ; ordrd 1 WPW10078083 (Wheel) and 1 W11246682 (Chopper)"

We serviced a

KENMORE REFRIGERATOR

Model 111.73025711

Near Apple Valley, MN 55124

Delton

Job Details: 04/16/2024

Freezer fan is working and freezer is cold. I cant find any documentation on this; but evaporator fan for the refrigerator is not running and i cant get the dampener to open and close. Not getting power to fan so maybe board issue? Cant find anything to put this into diagnostics. But when looking up the part it shows two different part numbers for the board.To fix this i would need the parts listed or documentation of how to test the components.Parts show NLA.Air duct assembly 30114-0020604-00; refrigerator evaporator fan 30120-0030100-00; control board 40301-0063422-00 or 40301-0063403-01Call me if you have questions.; saved tckt

We serviced a

BOSCH REF BUILT IN++

Model B18ID80NLP/01

Near Minneapolis, MN 55405

Nate

Job Details: 04/16/2024

"Freezer has been warming up. Found the condenser fan not running. Tested voltage to it, no voltage from board. Spoke with Bosch tech support. Needs 12 volts dc, but board isnt sending any. Main control board also has plastic housing around it that completely crumbled when I pulled it out. Needs new board and plastic housing that goes around it. DW can you see if anyone has it? 00704371 is part number. ; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DSR/AA

Near Sartell, MN 56377

Brandon

Job Details: 04/15/2024

"Returned with part, removed the insert. Disassembled the assembly and replaced the solenoid. Reinstalled cycled and tested the unit will now dispense crushed or cubed ice."

We serviced a

SUBZERO++ REFRIGERATOR

Model BI-42SD/S/TH

Near St. Cloud, MN 56303

Brandon

Job Details: 04/15/2024

"Customer states the unit is not dispensing water well or making ice. Checked the unit found the unit had a filter than has never been changed, customer is going to order the filter and replace. If the issue is not resolved with a new filter the customer will call back."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near St. Cloud, MN 56301

Brandon

Job Details: 04/15/2024

"Returned with the part, installed checked for leaks cycled and test the unit is working as is should."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Clear Lake, MN 55319

Brandon

Job Details: 04/15/2024

"Returned installed the heater, clip and sensor. Defrost works as it should."

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ02

Near Plymouth, MN 55446

Adam

Job Details: 04/15/2024

"Customers complaint is not draining. Could hear the drain pump, but nothing was draining. removed Toe kick panel, vacuumed out all the water, removed filter and found a pair of clothing inside the filter. Removed article of clothing. Tested and working properly now.

We serviced a

SPEED QUEEN DRYER

Model ADG3LRGS111TW01

Near Prior Lake, MN 55372

Delton

Job Details: 04/15/2024

"Found that the rollers are worn out and is rattling loud. Customer approved estimate. replaced rollers, Tested and dryer is running quiet, heating and working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, MN 55427

Nate

Job Details: 04/15/2024

"Has been leaking through the diverter. Installed a new diverter seal. Tested it out, no leaks after 5 minutes.

We serviced a

BOSCH DISHWASHER

Model SHX878WD5N/01

Near Minneapolis, MN 55406

Hyrum

Job Details: 04/15/2024

CUSTOMER STATES THAT ITS CONTINUOUSLY FILLING. TURN ON THE WATER VALVE AND EVEN WITH THE DISHWASHER UNPLUGGED. IT STARTED UP RIGHT AWAY FILLING. WENT AHEAD AND REPLACED THE FILL VALVE WITH APART FROM TRUCK STOCK. TESTED IT SEEMS TO BE WORKING RIGHT NOW.

We serviced a

LG DRYER STACKED++

Model LGDRYER

Near Minneapolis, MN 55406

Hyrum

Job Details: 04/15/2024

Customer states that the DD error code has shown up during loads. This is a code for restriction in the ducting. Duct goes out through the roof of the house and I informed customer that we would not be able to clean it. Customer asked that we would reassemble the internal ducting to the dryer since it is side vented. Went ahead and reassembled it and secured everything in place for the customer.it seems to be running fine right now but customer will have to have an HVAC company come out to clean the ducting

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2495QF0A

Near Plymouth, MN 55446

Adam

Job Details: 04/15/2024

"Customer complaint is getting a I 20 code. Went through test mode had saved and I 20 error code and I 60 for a heater. Unit went through test mode just fine. The 20 code is a drain code. The drain is working great. Clean pressure sensor as best. I can reassembled tested unit heaters working. drains working and everything working properly.

We serviced a

FRIGIDAIRE RANGE

Model FEF336ECG

Near Prior Lake, MN 55372

Delton

Job Details: 04/15/2024

"Replaced bake element, tested and oven is heating and working good."

We serviced a

SAMSUNG DRYER

Model DV45K6500EW/A3

Near Minneapolis, MN 55422

Nate

Job Details: 04/15/2024

"Has been squealing. Found a bad idler pully and roller. Replaced those. Cleaned roller shafts for other three rollers. Vacuumed out dryer. Runs nice and quiet now.

We serviced a

LG DISHWASHER

Model LDP6810SS

Near Minneapolis, MN 55416

Nate

Job Details: 04/15/2024

"Dishwasher has been occasionally leaking from front right corner, and door doesnt shut. Found the dishwasher needed to be leveled. It needed the rear leg retracted, and the left leg extended quite a bit. ST sent spring and door hinges but those are good. Door seals well and opens to 90 degrees. I adjusted legs and ran it, now door shuts well and no leaks."

We serviced a

MAYTAG DRYER

Model LDG712

Near Minneapolis, MN 55416

Nate

Job Details: 04/15/2024

"Stops heating after 10 minutes. Replaced bad coils. Vacuumed out dryer. Checked air flow outside. Its weak, 10 mph. I used my vent brush to clean the first 5 ft outside. Also found belt is brittle, let customer know, would need a flex gas line on dryer to be able to replace belt. I let them know that.

We serviced a

KENMORE FREEZER

Model 253.26093100

Near Minnetonka, MN 55345

Adam

Job Details: 04/15/2024

"Unit is Kenmore Frigidaire made. Customer complaint not cooling found out. We were getting power to the compressor, but the compressor was not kicking on as bad start relay. Installed our truck stock relay. Once installed tested unit now unit is starting to cool.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, MN 55416

Hyrum

Job Details: 04/15/2024

"Installed new lower spray, arm, instructed customer to try and call us if there are any other issues. Everything seems to be working great at this time."

We serviced a

LG DRYER

Model DLGX8101V

Near Minneapolis, MN 55422

Hyrum

Job Details: 04/15/2024

Replaced main control board with new part and tested. Machine seems to be working perfectly now.

We serviced a

GE RANGE

Model JBP248082WH

Near South Saint Paul, MN 55075

Delton

Job Details: 04/15/2024

Found that range was losing power when I wiggled power cord. Found that power cord was shorting out and had slightly melted plug. Replaced power cord. Tested and power is secure and constant. Range is heating and working good.

We serviced a

KENMORE WASHER

Model 110.26912691

Near Vadnais Heights, MN 55127

Hyrum

Job Details: 04/15/2024

Customer states that the machine is not balancing. Opened it up and discovered that the counterweight spring had come out of its place. Reinstalled spraying and then tested with a small load and a spin cycle. Machine seems to be working right now.

We serviced a

BEKO DRYER

Model BDV7200X

Near Minneapolis, MN 55436

Nate

Job Details: 04/15/2024

"Vent connection under the corner cabinet had come disconnected from where it slides into a vent thats encased in concrete, coming up through the floor. I crawled in there and got vent reattached. Also used vent tape to make vent extra secure on back of washer."

We serviced a

KITCHENAID COOKTOP++

Model KCED600GBL00

Near Osseo, MN 55311

Nate

Job Details: 04/15/2024

"Replaced bad cook top, works great now."

We serviced a

VIKING++ RANGE

Model VGR486GBK

Near Elk River, MN 55330

Phillip

Job Details: 04/15/2024

The customer had both oven on at 500 when I arrived. After a few minutes the burners stopped working. I found the spark module wire had plastic wire nuts attached. I replaced the wire nuts with ceramic and now the burners are working.

We serviced a

FRIGIDAIRE RANGE

Model GCFG3060BFA

Near Ramsey, MN 55303

Phillip

Job Details: 04/15/2024

There is something that spilled on the bottom. I advised the customer to run the 4 hour self clean. The sound the oven makes is normal.

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV1645TS

Near Ramsey, MN 55303

Phillip

Job Details: 04/15/2024

The microwave does not heat and makes a loud buzzing sound. Pulled it down and found the diode tested bad. I replaced the diode and magnentron. I tested the microwave several times and its working great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Maple Grove, MN 55369

Phillip

Job Details: 04/15/2024

Over cooling in fresh food. Replaced faulty sensors and board. All tested good after repair.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4221AW3A

Near Monticello, MN 55362

Phillip

Job Details: 04/15/2024

The customer said it has never heated. I found a wire off the thermistor. I put the wire back on and tested the dishwasher. It now heats.

We serviced a

LG REFRIGERATOR

Model LSXS26366S/00

Near Eden Prairie, MN 55347

Adam

Job Details: 04/15/2024

PRIOR FLOOR DAMAGE AND WATER DAMAGE FLOOR IS WARPED. customer complaint making loud noise randomly. Wasnt making the noise on arrival. Pulled unit out on protective floor mat. Unit started to make a loud noise. Had customer listen and said that was the noise. Removed kick panel in back and found the compressor has been replaced before. Looks like it was vibrating on the back cover. Put some sound pad on where it was rubbing. Put in test mode and now unit isnt making noise. Pushed unit back under test mode so all fans and compressor running and still no noise. Unit is now working properly

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Buffalo, MN 55313

Phillip

Job Details: 04/15/2024

Verified door falls and cable broken. Replaced the door springs and cables. The power cord was burnt. I replaced the new power cord. It now all works fine

We serviced a

ASKO++ DISHWASHER

Model DFI664.U

Near Eden Prairie, MN 55344

Adam

Job Details: 04/15/2024

"Replace door seal. Adjusted and mounted. All good.

We serviced a

SAMSUNG RANGE

Model NE59M4320SG/AA

Near St. Cloud, MN 56303

Brandon

Job Details: 04/15/2024

Customer states the unit started sparking. Removed the back cover found the terminal block melted. Tried using what I had in my van. The terminal block would not work also need to replaced a few of the wire terminals. ; saved tckt

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA03

Near Lakeville, MN 55044

Delton

Job Details: 04/15/2024

"Customer says dishwasher is getting 3C error which means circulation pump (washer motor) issue. I ran test and motor is getting power and running. Since motor tests good, control board is the issue, not reading motor correctly.As im here the dishwasher is running for over 30 minutes with no error. but would still lean towards the circuit board needing to be replaced. Also the water valve is making squealing noise when filling. Order that part as well.Please search for part and get autho.(User manual shows that control board has 5 year warranty?)Control board DD82-01337A - part shows not in stock and NLA (discontinued); watervalve DC62-30314L; saved tckt"

We serviced a

GE REFRIGERATOR

Model GFE28GYNGFS

Near St. Cloud, MN 56304

Brandon

Job Details: 04/15/2024

"Returned installed board, made sure the unit came on. Unit had no issues at this time. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Farmington, MN 55024

Delton

Job Details: 04/15/2024

In test mode the ice maker is getting a motor error and wont cycle the motor. Needs new ice maker. Customer approved estimate. Ordering part and rescheduling. Adding extra time.; ordrd 1 W11577195 (I/M ASSY)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Shakopee, MN 55379

Delton

Job Details: 04/15/2024

"Big ice block that defrost and leaks into freezer drawers. Also ice maker, ice tray is broken. Looks like that evaporator cover which mounts the defrost heater is isnt screwed in all the way so when in test mode, in defrost the water leaks out the front of the evaporator cover and not down the evaporator drain.Too much ice build up for me to take off cover and refrigerator will need to be unplugged and defrosted so i can gain access.; ordrd 1 W11436851 (I/M ASSY)"

We serviced a

LIEBHERR++ REFRIGERATOR

Model CS 2062 12 F/337

Near Minneapolis, MN 55447

Adam

Job Details: 04/15/2024

"Complaint not making ice and leaking. Found that the icemaker was broken. Cant even get it through test mode so cant test anything else for it will need icemaker assembly listed below. Also, all the drawer bodies are broken for the freezer section added part number below please quote customer with part prices and use L14 for labor959276100Icemaker7429366Upper Drawer Body7429364Lower Freezer Drawer Body; saved tckt"

We serviced a

KENMORE WASHER

Model 11027102310

Near Wayzata, MN 55391

Adam

Job Details: 04/15/2024

"Customer complaint is unit not spinning out. Found two different issues going on. Found that the drain pump is extremely loud and not draining fast. Disassemble drain pump to see if there was just something stuck inside of it. Drain pump was cleared. Its just getting worn out. Also, the splutch assembly is stripped out and thats the reason for it not spinning out properly but still draining for both parts. Customer approved ordered parts and rescheduled.; ordrng 1 WPW10276397 (PUMP ASSM - DRAIN) and 1 W10721967 (BASKET DRIVER HUB)"

We serviced a

BEKO WASHER STACKED++

Model WMY10148C2

Near Minneapolis, MN 55401

Hyrum

Job Details: 04/15/2024

"Customer states that its sometimes not draining and not advancing to the next cycles. Call the Beco tech-support and they assist me through putting it into test mode. Seems to be a possible intermittent drain pump is running. The pump sounds bad but still is draining OK at this time. Could not re-create customers original issue. Will need to return with more diagnostic time and a second person to help lift and disassemble this machine. If we could pre-order that pump before we go back out, that would be great. Thank you.; saved tckt , states that autho needed"

We serviced a

ASKO++ DISHWASHER

Model D5894AXXLF1

Near Minneapolis, MN 55419

Delton

Job Details: 04/15/2024

"Found that it is leaking from vent on side into fan motor. Would need both parts. Cant find parts in stock. Please search parts and contact customer with estimate.Charge accordingly and block me 3 hours for repair. Have to disconnect all connections and take off sides and flip it upside down and take off whole bottom to gain access to repair.Vent 700510; vent fan 792430;; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Saint Paul, MN 55119

Delton

Job Details: 04/15/2024

Found that when the hot water valve is filling it is squealing and shaking water pipes throughout the house. Ordering new water valve and informed customer to get water hammer arrestor devices. Ordering part and rescheduling.; schdld next appmnt for 4/18 THU !

We serviced a

KITCHENAID REF BUILT IN++

Model KSSS36MBX00

Near Eden Prairie, MN 55347

Adam

Job Details: 04/15/2024

Picked up the control board now ready to send off for repairs. Please email shipping label or advise if we can use the old one.; states that autho needed

We serviced a

ASKO++ DISHWASHER

Model 737064-02

Near Arden Hills, MN 55112

Hyrum

Job Details: 04/15/2024

"820113 - Diverter assm700323 - Ring700437 - GasketCustomer states that it beeps and makes an error code and has not been running for a while. Opened up the machine and removed it from Alan and saw signs of water leaking inside of the machine. This triggered the leak sensor. Inspected and discovered that the diverter assembly has the source of the leak. Going to need to replace the following parts to get this machine going again. Please research parts and contact customer. ; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AS3

Near Buffalo, MN 55313

Phillip

Job Details: 04/15/2024

Water filter is frozen and cracked. Freezer was at -7. We installed the air filter which was still in the plastic bag. Need to order water filter.; ordrd 1 FPPWFU01 (Water filter)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AS1

Near Buffalo, MN 55313

Phillip

Job Details: 04/15/2024

Will not fill with water to make ice. Test valve and water supply are good. Found relay stick on the board. Order main boards. ; ordrd 1 5304532629 (Board) and 1 5304531110 (Board)

We serviced a

MAYTAG COOKTOP++

Model MEC4430AAW

Near Saint Paul, MN 55128

Hyrum

Job Details: 04/15/2024

"Customer states got back to burners were not functioning, and that the indicator lamp on the machine would not turn on. Opened it up and discovered that the indicator lamp had become disconnected. Reattached it to the lens and tested. Inspected the back to burners and found that the back right burner had been improperly inserted into the socket and so I re-did that and now that one is working. Discovered that the back left burner is burnt out and measured open when I checked for continuity. This burner will need to be replaced. I asked customer if they would be comfortable installing this new burner themselves and they confirmed that they were so if we could ship this part direct to the customer that would be great. Thank you.; ordrng 1 WPW10345410 (Burner)"

We serviced a

WHIRLPOOL DRYER

Model LGQ9858PW0

Near Saint Paul, MN 55106

Hyrum

Job Details: 04/12/2024

"Customer states that they had it stopped heating suddenly. They also stated that the first thing they did was trying to clean the vent and they had it cleaned before I came out. Upon arrival discovered a blown thermal fuse on the back of the dryer. Because the customer said the ducting seemed kind of blocked, but they had it cleaned. I just went ahead and replaced the thermal fuse. Tested and the temperatures into the dryer looked right. Everything seems to be working great right now.

We serviced a

SAMSUNG DRYER

Model 0V42H5200EW/A3

Near St. Cloud, MN 56301

Brandon

Job Details: 04/12/2024

"Customer stated the unit was not heating,Disassembled and found the heat element coil had broke. Quoted the customer a new heat element, customer approved, installed new heat element, cleaned out the lint, lubed the rollers and idler pulley, cycled and tested the unit heats measured the airflow out side and had 13. 5 mph at the vent.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZO

Near Saint Paul, MN 55117

Hyrum

Job Details: 04/12/2024

"Customer states it runs errors out immediately when started, and does not function. Upon arriving, started the dishwasher and could not recreate customer issue. It appeared to run just fine. Opened up the front of the machine and looked underneath. It appears that possibly a little water may have leaked and triggered the leak float at one point, but it was basically dry at this point. Tested machine and ran it for 20 mins, didnt see any leaks at this time. Informed customer of findings.

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Hastings, MN 55033

Delton

Job Details: 04/12/2024

Replaced timer sent by ST. Tested and dryer is cycling heat and working good.

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VFB

Near Clearwater, MN 55320

Brandon

Job Details: 04/12/2024

"Returned with the board. Installed the new board, cycled and tested, unit works as it should."

We serviced a

SAMSUNG RANGE

Model NX58F5500SS/AA

Near Minneapolis, MN 55430

Hyrum

Job Details: 04/12/2024

"Went ahead and replaced the control board, igniter, and door switch at this time. Reassembled the machine and it appears to be working correctly. Everything looks great."

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Elk River, MN 55330

Adam

Job Details: 04/12/2024

On arrival unit was unplugged. He plugged it in door lock his locked drain pump runs continuously. First thing I did went through whirlpool test for that air code found that its a bad pressure sensor. Replaced pressure sensor tested now. Unit unit is working properly.

We serviced a

BEKO RANGE

Model SLGR30530SS

Near Minneapolis, MN 55411

Nate

Job Details: 04/12/2024

"Replaced bad igniter and reseated the rear burner and now the cook top ignites great, and oven ignites great and got up to temp within 10 minutes."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Otsego, MN 55330

Adam

Job Details: 04/12/2024

"Customer complaint is unit not always spinning out or cycling through spin. When I put unit on a drain and spin, spin sounds good and goes to spin cycle. filled unit for water then put into spin cycle. That had a really slow drain. Removed drain holes and found bunch of, stuffing from a pillow or something similar. Removed as much as I can put unit unit through cycle. working good.

We serviced a

LG WASHER

Model WM4000HWA/01

Near Waconia, MN 55387

Adam

Job Details: 04/12/2024

Installed new board and heater. Went through two cycles and working great

We serviced a

BEKO DRYER

Model BDV7200X

Near Minneapolis, MN 55436

Nate

Job Details: 04/12/2024

Took dryer apart and replaced two bad rollers. Runs nice and quiet now.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Saint Paul, MN 55104

Delton

Job Details: 04/12/2024

Customer says the washer makes a loud bang that shakes the house. I tested all functions and was not able to replicate with the customer next to me listening to the washer as well. Went into test mode and tested all functions. Also ran quick cycle with load of towel. I was not able to replicate the noise. Also customer said the washer moves when spinning. Washer is not balanced and floor is slanted towards the floor drain. I balanced washer. Washer is working good as im here.

We serviced a

KENMORE DRYER

Model 110.70022010

Near Minneapolis, MN 55416

Delton

Job Details: 04/12/2024

"Found that thermal fuse is open but also the cycling thermostat is not cutting off power even when the temperature is above. Customer approved estimate. Replaced fuse and cycling thermostat. Tested and heat is cycling normally and timer now advances on timed and air dry. Dryer is heating and working good

We serviced a

ASKO++ DISHWASHER

Model DBI664THXXLS

Near Edina, MN 55424

Delton

Job Details: 04/12/2024

Customer said the dishwasher was seeming to be working past 2 days after she call in. I checked out dishwasher anyways and ran and checked all functions. Mechanically everything on dishwasher is working. Only thing is that i added high loop to the drain hose underneath sink so water wont backfill from garbage disposal.Tested and all functions are working as im here.

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Little Canada, MN 55109

Jess

Job Details: 04/12/2024

"Fabric softener dispenser is not dispensing the liquid into the wash cycle and water valve is occasionally noisy. square trade has provided a new dispenser assembly and water valve. Installed, tested and checks good. Was able to flush out the fabric softener during the diagnostic cycle so I know it is working again."

We serviced a

WHIRLPOOL WASHER

Model wfw6620hc0

Near Plymouth, MN 55446

Adam

Job Details: 04/12/2024

Installed new dispenser assembly from last diagnosis. Once installed tested multiple times for leaks every thing is working properly now

We serviced a

UNKNOWN REFRIGERATOR

Model DRFC 5292

Near Cold Spring, MN 56320

Brandon

Job Details: 04/12/2024

Needs a board installed.Removed the back cover and removed the old board. Found a wire harness that was damaged. Called the tech support and sent them the info on the harness need. The tech support said they would let me know when the part is getting shipped. ; saved tckt

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Saint Paul, MN 55106

Hyrum

Job Details: 04/12/2024

"Upon arrival, customer states that the machine is making a very loud grinding sound. I started the machine and as soon as the wash pump turned on, it was making a loud screeching metallic sound indicating that the wash pump has failed. Going to need to replace this pump to get the machine going. Ordered new part from day distributing and will return on Monday the 22nd.; ordrng 1 ABT72989206 (Pump)"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Elk River, MN 55330

Adam

Job Details: 04/12/2024

"Customer complaint is unit is not washing dishes and its been out for three years. They had another company out there that thought it was a bad control board. They installed a control board and still no luck tested unit. Its getting power to the motor motor itself is not running as sump assembly. quoted blue book. Customer approved, ordered part and rescheduled.; ordrng 1 WPW10591570 (PUMP MODULE COMPLETE)"

We serviced a

ASKO++ DRYER STACKED++

Model 10775300

Near Falcon Heights, MN 55108

Hyrum

Job Details: 04/12/2024

441973 Dryer BeltCustomer states that dryer drum does not spin and motor just humps. Opened up the machine and discovered a broken belt. Need to replace with a new belt kit. Please order parts for me and we will return on Wednesday. Thank you. ; schdld next appmnt for 4/17 WED PM

We serviced a

SPEED QUEEN WASHER

Model LWN432SP113TW0

Near Minneapolis, MN 55427

Nate

Job Details: 04/12/2024

"Water doesnt come in very strong. Cleaned out the inlet head, and hose to the head. Cleaned valves, but didnt make a difference. Ordered new water valve. Coming back to install. ; ordrd 1 202395P (Water valve)"

We serviced a

SPEED QUEEN WASHER

Model AWN542SP111TW01

Near Minneapolis, MN 55416

Nate

Job Details: 04/12/2024

Part was. Completely broken. Have to reorder. DW can you please call Marcone and request that they send it in a box this time? It was in cheap packaging and totally mangled. Customer very displeased as am I. ; ordrd 1 37922p (Timer)

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Hastings, MN 55033

Delton

Job Details: 04/12/2024

"Customer says it will make loud clanking noise though out whole wash cycle. I ran test in heavy wash with load of clothes and can hear the rotoer/gear case clattering as it agitates.I sent video to PW. I called PW and asked if we are responsible for this since its under a year old and still under manufacture date? PW is emailing the rep.Otherwise if I am repairing it I want new gearcase, clutch, slider, rotor. And 2 hours to do job. This call is 40 minutes drive time.Slider w10905025; clutch w10754448; gearcase W11449841; rotor W11260238; nut W11551646; ; saved tckt"

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FLCE7522AW3

Near Roseville, MN 55113

Jess

Job Details: 04/12/2024

"Washer very loud throughout cycle. Disconnected belt from motor and transmission so I could test these components separately to isolate the noise. With belt off, motor is not making noise but the actuator is not properly engaging fully, causing noise as the teeth are not meshing properly. When meshed properly, the transmission does not make any noise. Need to order the actuator and return on Monday the 22nd in the a.m..; ordrng 1 5304492254 (Actuator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, MN 55416

Hyrum

Job Details: 04/12/2024

"Customer states it leaks 15 minutes after we left at our last appointment. At this point, I took the door off and ran machine for about an hour. Could not find any signs of leaking. It appears that this is still related to a suing issue. Went ahead and left the door panel removed and told customer where to be looking for leaks. Put in one of the soap pods and started a cycle. Will return today And see what the customer finds to be happening.; saved tckt"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/12/2024

Wont go into spin mode. Washer is sensing that it is in spin mode when basket is not actually moving at all. Needs new speed sensor or main board. Ordering part and rescheduling; ordrd 1 WH03X32158 (BELT)

We serviced a

WHIRLPOOL RANGE

Model RF265LXB 1

Near Rice, MN 56367

Brandon

Job Details: 04/12/2024

"Returned with parts, installed the broil element and found the unit still did not heat correctly, installed the new board and put back the old element, cycled and tested. The unit still heats as it should. ; ordrd 1 W10840298 (Control board)"

We serviced a

GE REFRIGERATOR

Model PSHS6PGZBESS

Near Waconia, MN 55387

Adam

Job Details: 04/12/2024

Customer complaint when getting ice got some plastic junks. Found the ice bucket with the auger inside pieces broke off. Will need new ice bucket assembly Ice bucket assembly WR29X43994; saved tckt