Service History - Omega Force Appliance Repair

We serviced a

BEKO DISHWASHER

Model DUT36520X

Near Dayton, MN 55327

Phillip

Job Details: 04/23/2024

Running the drain pump and getting the leak error. The dishwasher was loose and not mounted. I pulled it out and removed side panels. Found water leaking from the water inlet. The inlet cap cover was loose. I put silicone around the cover and made sure it was tight. I ran it and now it does not leak.

We serviced a

SAMSUNG REFRIGERATOR

Model RF266AEPN/ZAA01

Near Dayton, MN 55327

Phillip

Job Details: 04/23/2024

The back evaporator was frosted up. This model just needed a heater strap. I used a longer heater and defrosted the drain.

We serviced a

LG WASHER

Model WT7150CW.ABWETUS

Near CEDAR E BETHL, MN 55011

Phillip

Job Details: 04/23/2024

The compliant is it fills slowly with water. The cold water is slow. I removed the cold hose and found the hose plugged with gunk and the screen was plugged. I cleaned the hose and screen. Now the cold water fills fast. No parts replaced.

We serviced a

LG REFRIGERATOR

Model LRMDS3006S.ASTCNA0

Near Ham Lake, MN 55304

Phillip

Job Details: 04/23/2024

I verified it needs the ice maker and control board. I replaced the craft ice maker and top main board.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418UB1A

Near Big Lake, MN 55309

Matt

Job Details: 04/23/2024

NOT DRAINING. Found the drain hose is plugged underneath the sink with grease. I snaked it open and tested. Dishwasher is draining great. Dishwasher is now fixed.

We serviced a

SPEED QUEEN DRYER STACKED++

Model ATEE9ASP176TW01

Near Minneapolis, MN 55401

Nate

Job Details: 04/23/2024

"Taking a long time to dry clothes. I ran dryer, and it ran at 196 degrees. With vent disconnected it ran at and it runs at 164. Quoted for an internal vent cleaning from dryer to floor, and inside dryer. Got a ton of lint and hair out. Working great now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMN2872AF02

Near Minneapolis, MN 55428

Phillip

Job Details: 04/23/2024

I replaced the cover and made sure all the drawers are sliding and going in good. I never heard the noise when I was there.

We serviced a

SAMSUNG DISHWASHER

Model DW80B7070US

Near Minneapolis, MN 55407

Nate

Job Details: 04/23/2024

Not filling with water. Found a slight loose connection on water valve. Tightened that. Fills great now. Tested 3 times.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near North Oaks, MN 55127

Jess

Job Details: 04/23/2024

"Washer shakes a bit during spin. Located on upper level, unit has self-leveling feet on back and the front adjustable feet had vibration pads. Replaced shocks, re-leveled front feet and found the front vibration pads make it vibrate more so I did not re-install them. Washer has less vibration than before. Mentioned to customer that washers are going to have some vibration, especially on the second level and to remember to balance the weight of the wash load as evenly as possible to minimize vibrations."

We serviced a

LG REFRIGERATOR

Model ONLASTTICKET

Near Zimmerman, MN 55398

Adam

Job Details: 04/23/2024

Installed part from last diagnosis once installed test multiple times for leaks. Everything is working properly.

We serviced a

LG REFRIGERATOR

Model LRMXS2806S/00

Near Medina, MN 55340

Matt

Job Details: 04/23/2024

IF E ERROR CODE AND ICE MAKER NOT WORKING. Freezer temperature is 1F and FF is 38F. The ice maker fan is really loud. Installed new fan and grille assembly. Tested and it sounds great. Refrigerator is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Rogers, MN 55374

Matt

Job Details: 04/23/2024

ICE MAKER STOPPED MAKING ICE. FF compartment temperature is 39F and freezer is 2F. I cant get the ice maker to cycle. The ice maker has failed. I sealed up inside and outside of ice room and installed new ice maker. Tested and it cycled and filled with water. Ice maker is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrs325sdhz08

Near Otsego, MN 55374

Matt

Job Details: 04/23/2024

LOUD HUMMING ALL THE TIME EXCEPT WHEN COMPRESSOR TURNS OFF WHEN DOOR IS OPENED. Refrigerator sounds great when I got here. I ran it through test mode and all tested good. I removed the evaporator cover and evaporator and fan look good. I reassembled and now theres a vibration noise coming from the evaporator cover. We wedged a piece of wood in between the cover and wall and now it sounds great.

We serviced a

JENN-AIR COOKTOP++

Model JGD8345ADB

Near Clear Lake, MN 55319

Brandon

Job Details: 04/23/2024

"Customer states 2 of the burners are not working.Found one side was not working swapped the burner assembly and found the issue was in the burner assembly. Tried cleaning the igniters and checked the wire for issues. Put back together and cycled and tested again, customer approved replacing the wire assembly and ignitors; ordrd 1 WP74005890 (Spark electrode) and 2 74004053 (Ignitor)s"

We serviced a

GE DRYER

Model GTD45GASJ2WS

Near Saint Paul, MN 55105

Jess

Job Details: 04/23/2024

Light comes on in dryer drum but will not start. High limit and belt switch check good. Thermostat has no continuity. sub part # WE04X25201. Office will order part from Sundberg and re-schedule customer for follow-up.; ordrng 1 WE04X25201 (Operating thermostat)

We serviced a

KENMORE REFRIGERATOR

Model 25370413411

Near Plymouth, MN 55442

Nate

Job Details: 04/23/2024

Main pcb under the fridge making a clicking sound. Ordered new board. BB ticket attached. ; ordrd 1 5304504032 (Main PCB)

We serviced a

GE MICROWAVE

Model PSB1201NSS01

Near Eagan, MN 55123

Delton

Job Details: 04/23/2024

Found that door switch holder plastic is broken and switch is not in spot to see the door closed. Also the high limit is open which cut power to control. Customer approved estimate. Ordering parts and rescheduling.; ordrng 1 WB21X10148 (THERMISTOR) and 1 WB10X32573 (DOOR SWITCH (1)TORW/ BRACKET ASSM) and 1 WB10X32577 (DOOR SWITCH (1)TORW/ BRACKET ASSM)

We serviced a

BEKO REFRIGERATOR

Model G91629NWU

Near Minneapolis, MN 55424

Delton

Job Details: 04/23/2024

ORDERED ICE MAKER AND VALVE ASSEMBLY FOR ICE MAKER OVERFLOW ISSUE; ordrng 1 5931630100 (ICEMAKER) and 1 4346600500 (WATER VALVE)

We serviced a

DACOR++ WALL OVEN++

Model PCD2308

Near River Falls, WI 54022

Aaron

Job Details: 04/23/2024

"The lower foot of the built in, double wall oven does not have much spring at the top of its glide, the customer would like it up close like the top door (with a good amount of force). I tried to adjust the springs on either side with some success, but the door still didnt snap shut. The hinges are square to the door, the oven door frame is square, the springs that are inside the lower door hinge assemblies have worn out and would need to be replaced in order for the door to close like new. The customer would also like an estimate about installing an electric burner receptacle for their combo refrigerator, water faucet/sink and two burner unit. To unplug this machine , plumbing may need to be disconnected, the receptacle replacement isnt hard but accessing what we need to for safety measures and plumbing protection are what make it difficult. Please build estimates for both appliances and reach out to the customer for authorization.; saved tckt"

We serviced a

GE DISHWASHER

Model GDF610PSJ2SS

Near Maple Grove, MN 55369

Nate

Job Details: 04/23/2024

"Replaced broken door latch, but also ended up fining a bad main board. Tried reaching GPM to quote for board as well. Not sure what to charge. I went ahead and fixed it. Runs great now. Can someone call RPM tomorrow to see if we can get authorization for $400 total? I created ticket. Dishwasher is fixed now. ; used 1 WD21X24901 () from stock, states that autho needed"

We serviced a

ELECTROLUX WASHER

Model ELFW7637AW1

Near Buffalo, MN 55313

Phillip

Job Details: 04/23/2024

Customer not home and call went to voicemail. Another service company was onsite and on the phone with Electrolux. ; states that autho needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC3SHAXVB00

Near Eden Prairie, MN 55347

Delton

Job Details: 04/23/2024

Ordered microswitch bracket that was broken; ordrng 1 W10728484 (DOOR DISPENSER MECHANISM)

We serviced a

GE REFRIGERATOR

Model GSS25GMHMCES

Near Cottage Grove, MN 55016

Aaron

Job Details: 04/23/2024

"The resident does not have water flow to the in door dispenser or the ice maker. There was a blockage of ice where the ice maker fill spout comes into the ice maker. Theres voltage to the solenoid inlet valve at the back of the refrigerator but theres zero water flow to the dispenser, same for ice maker when it calls for water. The solenoid valve needs to be replaced to restore the water functions on the refrigerator. The water filter is expired too, needs to be replaced. I reached out to the management company but did not hear back from them, need to call them to verify parts and labor estimates. Water inlet valve WR57X30890Water filter XWFELABOR RATE L14; ordrng 1 XWFE (FILTER) and 1 WR57X30890 (I/M VALVE - WATER INLET)"

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5000GW/A

Near Minneapolis, MN 55413

Nate

Job Details: 04/23/2024

"Squealing loud. Replaced bad rollers in rear. Now its quiet. Just charged our cost for the rollers. Please call tomorrow to run card over phone. ; used 1 AGM75510755 (ROLLER - USE DE3001E) from stock, states that autho needed"

We serviced a

ASKO++ WASHER

Model W4114CW

Near Minneapolis, MN 55447

Adam

Job Details: 04/23/2024

Tech was assigned as a helper;

We serviced a

BOSCH REF BUILT IN++

Model B36BT830NS/65

Near Prior Lake, MN 55372

Delton

Job Details: 04/23/2024

CENTER DOOR MULLION UPPER GUIDE IS CRACKED - NEEDS NEW MULLION ASSEMBLY - UNABLE TO LOCATE PART # 00249932 PLEASE RESEARCH AND QUOTE CUSTOMER WAS ADDON CALL DID NOT COLLECT TRIP CHARGE ; saved tckt

We serviced a

ASKO++ WASHER

Model W4114CW

Near Minneapolis, MN 55447

Nate

Job Details: 04/23/2024

"Replaced bad tub and bearing and door assembly. Everything works great now, but it has a bad heater too. Needs new heater assembly. Can we please get authorization to replace heater assembly. ; O-emld tckt"

We serviced a

FRIGIDAIRE RANGE

Model FGF355CGSF

Near Buffalo, MN 55313

Matt

Job Details: 04/23/2024

"OVEN DOES NOT HEAT(SMELLS OF GAS) AND LF DOES NOT IGNITE. BOTTOM DRAWER NEEDS A CLIP. Found the bake ignitor has failed, the drawer glides are broken and the front left burner electrode is cracked. The screws to remove the top are all brittle and crumbling when I try to remove them. In order to replace the burner head assembly, we need to remove the top, so all 4 burner heads part number 5303935025 would need to be replaced and all the screws part number 316069301 times 12. The burner head assemblies are NLA. Also it needs a new ignitor part number 5303935066 and the 4 glides that were sent to me. Please submit to AHS and see what they want to do. Please schedule me extra time if I go back. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LFC22770SW/03

Near Maple Grove, MN 55311

Matt

Job Details: 04/23/2024

FREEZER NOT COLD. Freezer is 36F and FF is 40F. Compressor and fans are running. I removed the evaporator cover and theres no frost on evaporator. The sealed system has failed. Customer would like a quote on repairing. ; saved tckt

We serviced a

AMANA REFRIGERATOR

Model A2RXNMFWB00

Near Sauk Rapids, MN 56379

Brandon

Job Details: 04/23/2024

"Returned with ice maker, installed, ran it manually and checked found the unit filled the mold with water and found no signs of water leaking anywhere."

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA

Near Eden Prairie, MN 55346

Adam

Job Details: 04/23/2024

"Customer complaint is unit giving a leak air code. Pulled unit unit out removed side panel so I could watch for a leak brand unit found a few little drips from where a hose connects to the diverter the holes looks like it was removed at one time reinstalled improperly, ask customer if theyve ever had work on it they said yes. they had a Another company here multiple times to try to fix an issue. Which makes sense because they installed the hose wrong reinstalled hose tightened it now. Everything is working properly."

We serviced a

GE DRYER

Model GTD42GASJ1WW

Near Saint Paul, MN 55108

Jess

Job Details: 04/23/2024

INSTALLED NEW BELT AND BEARING SLIDES. TESTED AND THE UNIT IS WORKING GOOD NOW.

We serviced a

BEKO DISHWASHER

Model DDT39434X

Near Eagan, MN 55123

Delton

Job Details: 04/23/2024

E01 is a leak detect that was caused by too much soap in system - e10 is triggered by e01 per beko - e01 is resolved with detergent recommendation and that will resolve e10 - all dishwasher functions test good -

We serviced a

KENMORE RANGE

Model 790.94462702

Near Minneapolis, MN 55431

Delton

Job Details: 04/23/2024

"Found that the oven is not heating, bake or broil. Found that there is a bad/burnt out solder joint. Customer approved to try and solder. Cleaned solder joint and added new solder. Tested and oven is heating and working good."

We serviced a

ASKO++ DISHWASHER

Model DW203

Near Eden Prairie, MN 55347

Delton

Job Details: 04/23/2024

Replaced water inlet valve assembly - tested for leaks - cycle functions test good -

We serviced a

GE DISHWASHER

Model GDF510PGR5WW

Near Minneapolis, MN 55409

Hyrum

Job Details: 04/23/2024

"Replaced door latch, mechanism and tested. Door shuts properly now and the machine is allowed to start. Everything looks great."

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550UG/AA

Near Excelsior, MN 55331

Adam

Job Details: 04/23/2024

"LC ERROR CODE AND DISHWASHER IS TURNING ON. On arrival, no error cold for available. There is quarter round molding in front of the units so Im not not able to pull dishwasher out. Remove the front to kick and was able to see if theres any water sitting in the pan. There was no water sitting in the pan. Ran for 20 minutes no water inside the pan. Also, there is no high loop for the drain. so installed the high loop for the drain. Working much better now.

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ0

Near Minneapolis, MN 55409

Hyrum

Job Details: 04/23/2024

Replace the failed drain pump with the new part and tested the machine. Let it fill up with water and then put it into a drain and spin and it drained all the water out perfectly. Everything seems to be working. Great on this machine now.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FSBTOO

Near Minneapolis, MN 55418

Hyrum

Job Details: 04/23/2024

Customer states that they had replaced the icemaker unit themselves but the aspect was still unable to cycle. Measured voltage going to the icemaker and discovered it to be only about 80 V and 0 V when I tried to manually force the icemaker to cycle. Went ahead and inspected the relay on the receiver board. Seem to have failed. Replaced receiver board with part from truck stock. Machine seems to be working properly now.

We serviced a

GE REFRIGERATOR

Model GWE19JYLEFFS

Near Minneapolis, MN 55443

Nate

Job Details: 04/23/2024

Replaced bad water inlet for icemaker and bypass. Works great now.

We serviced a

WHIRLPOOL DRYER

Model WGD415EW1

Near Eden Prairie, MN 55347

Delton

Job Details: 04/23/2024

Replaced thermal fuse - cleaned vent assembly - all drier functions test good.

We serviced a

FRIGIDAIRE DRYER

Model FFRE4120SW2

Near Monticello, MN 55362

Phillip

Job Details: 04/23/2024

The compliant I got was no heat. The dryer heats good. The high heat was around 165. The air flow is good. The dryer is getting 216 lots. That reduced voltage can cause longer dry times. No defect to the dryer. Dryer tested good. I called and left a message.

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FLCE7522AW3

Near Roseville, MN 55113

Jess

Job Details: 04/23/2024

"Installed new actuator. Tested, checks good and is no longer noisy during the wash or spin cycles."

We serviced a

KITCHENAID DISHWASHER

Model KUDS01DJSP0

Near North Oaks, MN 55127

Hyrum

Job Details: 04/23/2024

Replaced the sump assembly with new and the dispenser as well. Ran the machine for about 10 or 15 minutes to check for leaks and it appears to be working properly. Everything looks great now and the machine sounds a lot better.

We serviced a

KENMORE WASHER

Model LXR9245EQ1

Near Saint Paul, MN 55108

Aaron

Job Details: 04/23/2024

"I removed the old defective operating timer for the washing machine installed the new timer turned the unit on to a normal cycle, which is where the malfunction was happening, and started a cycle. unit filled agitated and drained like expected. Washing machine is good to use on any cycle the customer wants."

We serviced a

GE WASHER

Model WCVH6800J1MR

Near Wayzata, MN 55391

Adam

Job Details: 04/23/2024

Customer complaint is making loud noise during operation and also kind of a burning smell. Spinning unit by hand right away that the spider bracket was broken. Inspected over the unit and it definitely was unit is on repairable customers and go to Warners to try to get a new one.

We serviced a

LG REFRIGERATOR

Model LFC22770ST

Near Otsego, MN 55301

Phillip

Job Details: 04/23/2024

Verified the noise was from the ice maker. The ice maker was turned on but not hooked to water. I cycled ice maker and the customer confirmed. I turned the ice maker off and checked the temps. Temps are normal.

We serviced a

ASKO++ DISHWASHER

Model DFI664

Near Medina, MN 55340

Adam

Job Details: 04/22/2024

Not responding start button. This interface is known for issues tested multiple times nothing. Unit needs a new seal and interface. The seal is because asko says water sneaks in and short out the control. Please call with estimate once part prices are found and eta.XXL Appliances : 883174 TUB SEAL DW 1861 UL SECIL 2Interface 818170; saved tckt

We serviced a

LG REFRIGERATOR

Model SKSFD3613S/01

Near Edina, MN 55424

Delton

Job Details: 04/22/2024

"Found that the ice maker fan wasnt running which caused the ice box to melt the ice and leak from dispenser. This is a LG signature Brand and looks like it has a 3year manufacturer warranty. I called contact, Cindy and she will call into LG and see if it is still under warranty. Otherwise I added estimate and she will call back and let us know if she wants us to fix it.In the meanwhile i shut off the ice maker in the dispenser so it wont make ice and leak anymore.; saved tckt"

We serviced a

SAMSUNG DRYER

Model DV52J8900EP/A2

Near Eden Prairie, MN 55347

Delton

Job Details: 04/22/2024

Cleaned trap and removed lint from drier - all heat functions and cycles test goodCost over dispatch authorization amount please get approval; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR/AA

Near Eden Prairie, MN 55347

Delton

Job Details: 04/22/2024

Standard Samsung ice maker with ice box freezing up and not making ice. Also ice bucket is cracked.Look up parts and get authorization.Please search and see if this model has Ice maker fix it kit Also order ice bucket.; saved tckt

We serviced a

JENN-AIR REF BUILT IN++

Model JS48PPDBDA

Near Big Lake, MN 55309

Matt

Job Details: 04/22/2024

"STOPPED WORKING. Unit is dead. Found I have power to the power supply board, but nothing coming out. Quoted customer $690. if the power board is all thats needed, but Im ordering the main board as well and that would be $1085. if both boards are needed. Customer approved repairs. Parts on order. ; ordrd 1 WP67001360 (CONTROL BOARD - DISPLAY) and 1 WP67006853 (CONTROL BOARD - MAIN)"

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2389GES

Near Saint Paul, MN 55104

Hyrum

Job Details: 04/22/2024

"Customer states that the fridge is intermittently warm still. Went ahead and opened up the freezer section and discovered that frost had built up again over the evaporator cover around the fan. Went ahead and tested the defrost system and it appears that the defrost system is working correctly, upon further inspection, discovered that the damper door for the icemaker was stuck open. Disassembled the dispenser and discovered a failed micro switch for the dispenser. Replace the micro switch that the dispenser could close and fixed the arm. I think that the frost built up was just as a result of this dispenser being stuck open, and the quick frosting was what was causing the machine to stop cooling in the fridge, even though the Defrost system was still functioning. Everything checks out now but we should check in with this customer in a couple of days. Otherwise this is done.; used 1 MICRO7 (ES16802 3/16' MICROSWITCH) from stock"

We serviced a

LG REFRIGERATOR

Model LFDS22520S/04

Near Buffalo, MN 55313

Phillip

Job Details: 04/22/2024

The compressor wont run and it wont cool. I tested the compressor and its bad. It needs a compressor. ; ordrd 1 TCA37071511 (Compressor)

We serviced a

ELECTROLUX DRYER

Model EFME627UTT0

Near Lake Elmo, MN 55042

Aaron

Job Details: 04/22/2024

"Micheles dryer has water supplied to it for various purposes. She found water all over her floor, water in the drum and a fast drip coming from the fixture on the back wall of the machine. Water has been disconnected and there arent stored error codes in the memory. The solenoid that regulates flow into the dryer isnt completely stopping water, I built an estimate and Michele is going to talk with her husband before they decide on whether to repair or otherwise. She will let us know.; ordrd 1 137544800 (ELEMENTS - HEATING)"

We serviced a

ASKO++ DRYER

Model T208VWU

Near Minneapolis, MN 55403

Nate

Job Details: 04/22/2024

Giving an error 6. I did power cycle. Called Asko. They had me turn it off for 5 minutes and call back. Put into service mode and has a main pcb error. Asko gave me service kit number for main pcb and what it needs to communicate with UI. Can someone pull together a quote and call customer? Its a stacked unit. Part 783689; saved tckt

We serviced a

ASKO++ DISHWASHER

Model D5534XXLFIUS

Near Minneapolis, MN 55419

Nate

Job Details: 04/22/2024

"Replaced bad drain pump, but then drain pump not running. Called Asko and spoke with Amy. Were able to determine that the main pcb isnt sending voltage now to drain pump. Also, when it fills, its doing what she said it did awhile back, which is a loud water valve. She said that started after city did work on water systems. 10 year old dishwasher. Gave her initial quote. Estimate attached. Told her the office will call to give a better quote. If she decides she doesnt want to do it all, I told her only trip charge for this repair. Can someone call with official quote?; saved tckt , states that autho needed"

We serviced a

LG WASHER STACKED++

Model WM3700HVA

Near Eden Prairie, MN 55344

Delton

Job Details: 04/22/2024

Rip in door boot. The part customer ordered is the wrong part. Customer approved estimate. Ordering part and rescheduling.; ordrng 1 AGM30030701 (BELLOWS)

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Minneapolis, MN 55436

Delton

Job Details: 04/22/2024

"Found tthat washer will get blink error before it even starts of Wash, Spin, Lidlock 3 times. Called tech support and found that it is a shorted control board. Would need to replace Control board 204659p.Customer states it is less than 2 years old. I informed customer that they should call Speed Queen to see if it is under manufacture warranty. Customer will call back to office and let us know if SQ will cover it or if customer will pay the estimate.; saved tckt"

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8WF2

Near Wyoming, MN 55092

Jess

Job Details: 04/22/2024

"Repaired wire pulled out from icemaker connector. No more error codes in freezer now. Cycled the icemaker, the tray has mechanical movement but it does not fill with water. Unit was pulled out for further testing.Copper lines on compressor appear to have been re-soldered at some point and are sloppily connected.I also found electrical connector to water valve was unplugged. Plugged in and still does not pass water to the icemaker on demand in diagnostics. Board is sending out 120VAC to water valve constantly whether its on or off, but when connected to the water valve, voltage drops to 0 whether it is in test mode or not. Needs board, part # 5304529960 which I ordered from Dey.Customer phone 6518158509; ordrd 1 5304529960 (PC Board)"

We serviced a

MAYTAG WASHER STACKED++

Model MHW5630HC0

Near Ramsey, MN 55303

Phillip

Job Details: 04/22/2024

"Makes a clicking sound from the main board. It needs the ACU board W11322901. Please get approval and contact the customer. ; snapped 3 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE RANGE

Model GCFG3060BFA

Near Otsego, MN 55330

Phillip

Job Details: 04/22/2024

The bake buttons do not respond. I tested the outlets and they are good. I called tech line and he said to replace the user interface and the whole panel. The interface is at Marcone but not the panel. File number 87198059Main panel 5304535367User interface 5304535289; ordrd 1 5304535289 (User interface) and 1 5304525430 (Main control)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Maple Grove, MN 55369

Nate

Job Details: 04/22/2024

"Theyve had the fridge serviced a few times for the issue of evaporator getting all frosted up. Icemaker also has issue where it gets all iced up and doesnt work. I installed a new drain kit, because it did not have a drain kit installed prior and drains were plugged up. Also installed extra heater, and new temp sensor. Noticed at end of repair that the back of the fridge has rust and moisture coming through, due to insulation break down in cabinet. This will most likely cause future frosting issues. Also, 22E fresh food fan error keeps popping up now. I power cycled it 5 times but it persists. Needs new evaporator cover assembly. But spoke with FW and RJ and need to submit for authorization because of the 22E error. ; O-emld tckt"

We serviced a

GE WASHER

Model WCSR2090G5WW

Near Minneapolis, MN 55446

Matt

Job Details: 04/22/2024

"NOT FILLING WITH WATER. Found the timer is broken, you have to push really hard for it to respond. It filled, but the basket is sagging and rubbing on the bottom. Washer needs a new timer which is NLA part number WH12X10338, knob part number WH01X10310 and all four suspension rods part number WH16X544 for the 2 rear ones and part number WH16X543 for the 2 front ones. Please see if the timer is available and order parts. I need 2 hours on my return trip. ; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model D5634

Near White Bear Lake, MN 55127

Hyrum

Job Details: 04/22/2024

Replaced both sections of door gasket. Looks great! Made sure door opened and closed properly. Note says office will collect from customer. Complete.; saved tckt

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8WF2

Near Wyoming, MN 55092

Hyrum

Job Details: 04/22/2024

Tech was assigned as a helper;

We serviced a

HOTPOINT RANGE

Model RGB745BEHBCT

Near Sartell, MN 56377

Brandon

Job Details: 04/22/2024

"Customer stated the stove was not baking.Tested and found the ignitor was not working, replaced ignitor and the unit now is working as it should."

We serviced a

GE REFRIGERATOR

Model GFE24JMKAFES

Near Sartell, MN 56377

Brandon

Job Details: 04/22/2024

"Customer states the ice maker is making ice cubes that have a strange taste and the unit smells like chemical inside the fresh food compartment. Removed the ice maker found lots of calcium build up from hard water on the ice maker mold and the fill tube. Removed the lower drawers inside the fresh food compartment checked for anything that could be causing the smell, removed the back cover in the freezer and checked the coil and fan for anything that could be causing the smell. Found nothing. Customer knows they have hard water, suggested they Change the water filter and put a box of baking soda in refrigerator for the smell"

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2495QF0A

Near Plymouth, MN 55446

Adam

Job Details: 04/22/2024

Installed part from last diagnosis. Working good now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Mound, MN 55364

Adam

Job Details: 04/22/2024

Complaint is unit not washing. Found that the motors never kicking on but getting power. Found that it has a bad motor replaced sump assembly tested multiple times for leaks. Everything is working properly.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AS3

Near Buffalo, MN 55313

Phillip

Job Details: 04/22/2024

The whole inside of the fridge was still frozen. I found the damper motor was frozen in the open position. I thought out the damper and the operation tested good. I replaced the water filter and now dispenses water good.

We serviced a

ELECTROLUX DRYER

Model ELFG7537AT1

Near Prescott, WI 54021

Aaron

Job Details: 04/22/2024

"Theres a rubbing and grinding noise coming from the inner cabinet when the drum is in motion. No error codes, I didnt find any objects making contact with hardware, the drum is whole, nothing odd with that. The idler pulley wheel was found defective, it would wobble on the belt when in motion. The drum wheels are solid, not loose or out of shape. Put the machine back together and turned it on and the dryer sounds brand new, no odd sounds and it heats without issues."

We serviced a

WHIRLPOOL REFRIGERATOR

Model M1TXEMMWW04

Near Shakopee, MN 55379

Delton

Job Details: 04/22/2024

"Found that the evaporator drain is frozen over and when in defrost would leak into the refrigerator and ice build up inside freezer. Also the ice maker was leaking. Replaced ice maker and added heat probe. Tested and now drains correctly and icemaker cycles and fills. Refrigerator is working good.

We serviced a

BOSCH DISHWASHER

Model SHP53TL5UC/07

Near Chanhassen, MN 55317

Adam

Job Details: 04/22/2024

"Customer getting the E9 code. Which is a heater code removed heater pump assembly. Measured resistance found that it was open, which is bad swapped out for the new pump assembly once installed tested multiple times for leaks. Everythings working properly and unit is heating."

We serviced a

LG DRYER

Model DLEX2450R

Near Osseo, MN 55311

Phillip

Job Details: 04/22/2024

I found the drum bearings and idler are bad. I replaced the parts with the kit and tested good.

We serviced a

BOSCH REF BUILT IN++

Model B18ID80NLP/01

Near Minneapolis, MN 55405

Nate

Job Details: 04/22/2024

Replaced bad board. Now fan runs great.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Wyoming, MN 55092

Jess

Job Details: 04/22/2024

Evaporator cover frozen solid with ice build-up. Steamed ice and forced a defrost mode which works well and activates the heater which is working just fine. Replaced thermistor in evap section and main control board.

We serviced a

WHIRLPOOL WALL OVEN++

Model WOC54EC0AS03

Near Medina, MN 55340

Nate

Job Details: 04/22/2024

Not heating. New inverter board is defective and have to return it. Replaced bad mag. Now it heats great.

We serviced a

WHIRLPOOL DRYER

Model WED94HEXL1

Near Vadnais Heights, MN 55127

Aaron

Job Details: 04/22/2024

"Installed the new control board, plugged the dryer back in and nothing happened. I took the machine apart to further diagnose but couldnt find any additional problems. Reassembled the unit, plugged the dryer in again and the dryer works like new now."

We serviced a

WHIRLPOOL WASHER

Model GSX9885JQ0

Near Minneapolis, MN 55446

Phillip

Job Details: 04/22/2024

The washer would not spin or agitate. The couple was broken. I replaced the coupler and tested. All tested good now.

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Plymouth, MN 55446

Nate

Job Details: 04/22/2024

"Taking a long time to dry clothes. Used a 50 ft ladder to check air flow outside. 15 mph. Behind dryer, 28 mph. Found a long extension of flex vent thats all crimped and smashed up behind dryer. Cut out 4 ft of flex vent. Now air can flow well straight out. 185 inside dryer before shortening vent. 185 after. Runs great now."

We serviced a

FRIGIDAIRE WALL OVEN++

Model GCWM3067AFB

Near Elk River, MN 55330

Matt

Job Details: 04/22/2024

MAKING A LOUD RATTLING NOISE AFTER REPAIR. Found theres a vibration noise when the magnetron comes on. I pulled oven out and its coming from the back on one of the guards. I removed it and cant see anything wrong. Reassembled and tested still making a vibration noise. I put some foam pieces in and now its much better.

We serviced a

KENMORE WASHER

Model 110.5072011

Near Otsego, MN 55330

Matt

Job Details: 04/22/2024

"RUNS THROUGH THE WASH CYCLE, AND PART OF THE RINSE. IT DRAINS, THEN DOOR UNLOCKS AND IT DOESNT SPIN OUT. Found the actuator has failed. Customer approved repair. Installed new actuator and tested. Washer is working great. Washer is now fixed.

We serviced a

BOSCH DISHWASHER

Model THE

Near Maple Grove, MN 55369

Phillip

Job Details: 04/22/2024

"Verify the customers complaint that sometimes the door does not close all the way, and they cannot cancel a cycle to select another cycle. I replaced the two distributor parts that were sent. I explained the sequence of waking up the control and canceling a cycle then select a new cycle. The sequence is not exactly the most user-friendly sequence, but it does work if entered properly. No other issues found.

We serviced a

ASKO++ DISHWASHER

Model 44256301

Near Minneapolis, MN 55413

Hyrum

Job Details: 04/22/2024

"Upon arrival, I opened up the machine and replaced both seals. After replacing the seals, I tested the machine and ran it for about 20 minutes to make sure it wasnt leaking anymore. Reinstalled the dishwasher and left it running at this time. Everything seems to be working great."

We serviced a

LG DRYER

Model DLEX8000V

Near Eden Prairie, MN 55347

Adam

Job Details: 04/22/2024

Installed new blower wheel from last diagnosis. Blower wheel was damaged. Oiled and cleaned up inside dryer. Reassembled tested unit is working properly now.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Otsego, MN 55301

Phillip

Job Details: 04/22/2024

Today I replaced the broken lid. I ran the washer and its working.

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Saint Paul, MN 55106

Hyrum

Job Details: 04/22/2024

"Went ahead and replaced pump assembly and tested back. New pump sounds good. Customer stayed that they had an AE error code. This is for the float switch on the bottom being triggered by overflow. At this time did not see any indications of this being a recurring issue. Ran it for a while and did not see any overflow. Customer that they might have a sudsing problem, and to keep an eye on it."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Minneapolis, MN 55408

Delton

Job Details: 04/22/2024

Getting no fill error. Disconnected waterline and found there is no water pressure. Found that the water was shut off. I turned on hot and cold to washer and washer now fills and no more errors. Washer is working good.Customer will use as normal.

We serviced a

GE DRYER

Model DJXR433EG6WW

Near Minneapolis, MN 55446

Matt

Job Details: 04/22/2024

"1 OF 2 KNOBS ON PANEL NOT WORKING. Found the timer has failed and the knob is broken. Also the plastic tabs on the console are broken, but its not covered and customer didnt want to pay extra to replace it. Installed new timer and knob and tested. Dryer is working great. Dryer is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHV43P13UC/64

Near Minneapolis, MN 55419

Delton

Job Details: 04/22/2024

Replaced water valve and drain pump. Dishwaher is now draining everytime and no longer leaking from valve. Tested and dishawasher is running and working good.

We serviced a

SAMSUNG DISHWASHER

Model DW80FG00UTB

Near St. Cloud, MN 56301

Brandon

Job Details: 04/22/2024

"Customer stated the unit had a draining issues.Cycled and tested when I arrived the unit had water in it, drained out the water started another cycle and found the unit would start filling then stop and drain everything out. Suspected the issue was the float switch, removed the unit and took out the float switch assembly, cleaned and reassembled. Cycled and tested a few times, unit did it again. ; ordrd 1 DD82-01373A (Water fill)"

We serviced a

GE REFRIGERATOR

Model GZS22IMNBHES

Near Maple Grove, MN 55311

Adam

Job Details: 04/22/2024

Complaint is fan was making a loud noise. Now theres no noise and cooling is really off. Stuff on the bottom is freezing stuff on top is warm. Found that evaporator fan is not operating. It is getting power. Its just not operating anymore. Needs new fan Motor ordered part and rescheduled customer; ordrd 1 WR60X10307 (Fan motor)

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115115TW01

Near West Saint Paul, MN 55118

Delton

Job Details: 04/19/2024

"Replaced water valve, tested and the washer now has good water flow and no longer gets a fill error. Washer is working good."

We serviced a

AMANA DRYER

Model NED4600YQ1

Near Clear Lake, MN 55319

Brandon

Job Details: 04/19/2024

"Returned with parts, installed new venting, cleaned out the dryer, cycled and tested the dryer, the dryer is venting as it should and the noise in the dryer has gone away."

We serviced a

KITCHENAID GARBAGE DISPOSAL

Model GET ME

Near Woodbury, MN 55129

Aaron

Job Details: 04/19/2024

"Installed the new garbage disposal, the old had permanently seized. Attached the new power chord and hooked up the drain plumbing, and ran the new unit to inspect for function and any leaks. Good to go."

We serviced a

GE REFRIGERATOR

Model GSS22SGRESS

Near Minneapolis, MN 55428

Nate

Job Details: 04/19/2024

"Iced up on bottom of freezer. Found a frozen drain line. Steamed all the ice out and steamed out the drain. Found no ice built up around the fan but fan was dead. After flicking the fan blade the motor slowly started running, but it was really loud. Has a bad fan motor. Customer has already made a number of fixes on this fridge and said other than steaming the drain they would not want to put more money into it. Cleaned everything out. Unit is operating properly besides the noise. All set.

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Minneapolis, MN 55437

Delton

Job Details: 04/19/2024

Making loud grinding noise when in wash (customer had video) I checked underneath washer and found that there was lot of cat toys stuck in the grille motor cover and the cat toys were hitting the motor making the noise.Moved the toys. Tested and washer no longer makes noise in wash/spin. Washer is working good.

We serviced a

WHIRLPOOL DRYER

Model WGD5300VW0

Near Chanhassen, MN 55317

Adam

Job Details: 04/19/2024

Unit not heating removed back cover tested thermostats found a bad thermostat. Quoted and installed part then cleaned up everything inside dryer and also tested airflow. Was getting 17 mph flow outside. Everything is working properly.

We serviced a

LG RANGE

Model LRGL5825F/00

Near Prior Lake, MN 55372

Delton

Job Details: 04/19/2024

Found that the locking pin for the hinge was fully locked and pushed down to secure to door. Took off the door and adjusted locking pin. Tested and door now locks fully and door closes no longer leaving gap and letting out heat on left side of door. Oven is heating and working good.