Call Smurf complaint was making louder than normal noises and then not draining and spinning now. Put unit in a spin cycle. Unit starts spending right away but drain pump sound a little funny. removed drain holes and found a bunch of fuzz from either a pillow or blanket coming apart. See once I remove that unit was draining and wanted to spin right away everythings working good. I was getting some squeaky and humming noise thats all coming from the gear case itself. Nothing sounds pretty normal.

installed all parts went through test made sure everything was working properly. Icemaker cycling. Water valve is pushing a water and no leaks and control board is operating properly.

Installed new board and heater. Went through two cycles and working great

Customer complaint when getting ice got some plastic junks. Found the ice bucket with the auger inside pieces broke off. Will need new ice bucket assembly Ice bucket assembly WR29X43994; saved tckt

"Installed water valve from pre-diagnosis. Also turned down water pressure tested theres lots of suds already and unit cleared out the suds then ran unit three times with 2 tablespoons of soap, 3 tablespoons of soap, and 4 tablespoons of soap never leaked out the front. Explain what I found customer and they will test it themselves"