Adam has been of great support, from issues ultimately leading to replacement under warranty of our first refrigerator, to the recent warranty repair to the second one. He works carefully but efficiently. We knew we were in good hands when we learned he’d be the technician on the job.

Very pleased with the service from start to finish! You went the extra mile to work with LG and kept us informed. It’s running great and we would like a receipt on email for our records! Would highly recommend your company!!

Adam was friendly, respectful, and skilled. He quickly assessed the issue, told me the next steps, and Omega Force representatives kept me informed of the timing of parts. They also helped me schedule the repairs. Adam was sent to do the repairs. I am grateful it's the same technician who assesses AND does the repair. Adam was great! The service the great! Everyone was friendly and it's obvious that communications between the employees about the refrigerator and our needs was very good. I never had to repeat myself. Omega Force is now a contact in my phone. I will definitely call again if there is an issue and highly recommend OF services to others.

Very personable and knowledgeable! Fixed the problem immediately!

Very knowledgeable of what he was doing and very personable person to talk to