Service History 452 - Omega Force Appliance Repair

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB850YW0

Near Rogers, Minnesota 55374

Phillip

Job Details: 08/02/2021

"When the washer spins it goes off balance and is very loud. I found the tub seal is leaking and the main bearings are bad. I replaced the tub seal, bearings and shaft that were all in the kit. I ran through a rinse and spin and it sounds good. No more issues found. ; used 1 W10435302 (CABRIO BEARING KIT) from stock"

We serviced a

LG DISHWASHER

Model LDF7774BB

Near Osseo, Minnesota 55311

Phillip

Job Details: 08/02/2021

As I was pulling the drain hose off the drain pump the grey hose cracked and split in half. The hose we carry is not long enough. Ordering the drain hose . ; ordrd 1 AEM69493808 (Drain hose)

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/US

Near Bloomington, Minnesota 55431

Delton

Job Details: 08/02/2021

Replaced drain kit/heater. Tested and refrigerator is working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DSR/AA01

Near Minneapolis, Minnesota 55408

Nate

Job Details: 08/02/2021

"Had a dead Icemaker. Replaced, pressed test button, it cycled and filled great."

We serviced a

GE DRYER- GAS

Model DVLR223GG7WW

Near Minneapolis, Minnesota 55412

Delton

Job Details: 08/02/2021

"Due to not seeing it fail at all the last couple of times this will need to be sent for 2nd opinion (this is in the notes from last visit) PW agrees. .; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS1

Near Minneapolis, Minnesota 55407

Nate

Job Details: 08/02/2021

"Not cooling in ff section. Bad evaporator fan. Steamed all the ice out that had built up on the evaporator, and in the section where air flows from freezer to ff. Installed new fan, runs great, good air flow into ff now."

We serviced a

ROPER DRYER- ELECTRIC

Model REX3614PW2

Near Eagan, Minnesota 55121

Nate

Job Details: 08/02/2021

"Dryer is dead. The customer has been having electrical issues lately. The outlet only had 120 L1 to N, but nothing L2 to N. From L1 to L2 it shows 86 VAC. Dryer will not run without 240 VAC. Customer needs to have electrician out to fix the line coming to the dryer outlet. Needs 240. PleaseContact AHS and let them know she really needs electrician to fix this issue.; O-emld tckt , states that autho needed"

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FRFW3700LW0

Near Eagan, Minnesota 55122

Nate

Job Details: 08/02/2021

"Washer leaking from front. Found a bunch of cat hair built up on bottom of glass door panel. All the water that leaks happens in the middle of the front of the washer. Cleaned the cat hair off, showed customer how that has to be clean. Zero drips of water, ran it for ten minutes. Normally it leaks for her in the first 10 minutes. Everything runs well."

We serviced a

LG DISHWASHER

Model SKSDW2401S

Near Edina, Minnesota 55439

Nate

Job Details: 08/02/2021

Dishwasher trips the gfi when it runs for 5 seconds. Diverter keeps clicking while getting 120 but doesnt move . L14. Part number 4681ed3001d and encompass has one.; schdld next appmnt for 8/6 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26c5exy02

Near Osseo, Minnesota 55311

Phil

Job Details: 08/02/2021

They get a puddle by the rear right wheel whenever they use the dispenser. Ordered the water valve for the rear of the fridge. (by FW)

We serviced a

KENMORE REFRIGERATOR

Model 25370413417

Near Minneapolis, Minnesota 55427

Phil

Job Details: 08/02/2021

No ice. Customer sais we replaced the icemaker 2.5 years ago for the same issue. Ordered another one. (by FW)

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AW/A2

Near Elk River, Minnesota 55330

Matt

Job Details: 08/02/2021

"Customer complaint is, EC E4 out of balance. Inspected and tested. Found that even when its empty, it shakes like crazy when you put it into a spin. The bearing is failing. Also found the cold water valve has failed, thats what the E4 code is.r."

We serviced a

JENN-AIR MICROWAVE

Model JMC8127DDS

Near Minneapolis, Minnesota 55442

Seth

Job Details: 08/02/2021

Customer had a video of microwave wall oven unit spontaneously picking selections I saw three different selections that automatically picked a few of which started their own accord.

We serviced a

KENMORE WASHER TOP LOAD

Model 11020372710

Near Minneapolis, Minnesota 55427

Seth

Job Details: 08/02/2021

I Replaced the leaking valve and tested the washer. The washer is now fixed.; pckd up 1 W11220230 (Valve)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9010PW3

Near Eden Prairie, Minnesota 55347

Nate

Job Details: 08/02/2021

"Not spinning. Found a bad lid switch. Replaced, and also had to rewire because old connector was deformed. Runs and spins and drains great now.; used 1 WP8318084 (LID SWITCH) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM4

Near Minneapolis, Minnesota 55407

Delton

Job Details: 08/02/2021

Left side rail fell off. Need to replace wheel mounts for rack. Not part of the preordered parts. Ordering parts and rescheduling.; ordrd 2 Wpw10505751 (Wheel rack mount)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT1L1TZYT00

Near Eagan, Minnesota 55122

Delton

Job Details: 08/02/2021

"Replaced evaporator fan, tested and refrigerator is now blowing air around and is cooling and working good."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF50K7500AV/A2 11

Near Rogers, Minnesota 55374

Matt

Job Details: 08/02/2021

"Customer complaint is, control panel/board not turning on. Seems to make noise, but will not light up/turn on. Inspected and tested. Found the main board has failed. Installed new board and tested. Washer is working great. Washer is now fixed."

We serviced a

MAYTAG DISHWASHER

Model MDB7749SAW1

Near Eagan, Minnesota 55123

Delton

Job Details: 08/02/2021

"Replaced control panel, tested and all lights and all functions work. Dishwasher is working good."

We serviced a

MAYTAG DRYER- GAS

Model MDG9700AWW

Near Osseo, Minnesota 55311

Phillip

Job Details: 08/02/2021

I replaced the main board. It still was not heating as good. I found the thermistor was also faulty. I replaced the thermistor and now its working good. ; used 1 WP35001191 (THERMISTOR) from stock

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW95HEDW0

Near Carver, Minnesota 55315

Phil

Job Details: 08/02/2021

Drain error code again. I am assuming it is the same issue. They had a nail stuck in it last time. (by FW)

We serviced a

AMANA REFRIGERATOR

Model ABB2227DEW

Near Saint Bonifacius, Minnesota 55375

Phil

Job Details: 08/02/2021

No ice. The icemaker is making a grinding noise. This takes the 0965 icemaker we stock. (by FW)

We serviced a

GE DRYER- ELECTRIC

Model DPGT650EHWW

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 08/02/2021

The dryer would not heat at all. I found the thermal fuse was bad. I replaced the thermal fuse and fixed the vent behind the dryer so it vent better and does not restrict air flow. The dryer now heats good. ; used 1 Fuse 140 (Thermal fuse) from stock

We serviced a

GE MICROWAVE

Model JVM3160DF3WW

Near Minneapolis, Minnesota 55416

Nate

Job Details: 08/02/2021

"When you run the microwave it kills the circuit. Pops the breaker. Found a blown 20amp fuse and a bad microswitch. Replaced the switches and fuse. Runs and heats great now. If it has issue in the future, Id recommend replacing the latch receiver. ; used 3 MICROSWITCH-3/16 (3/16 MICROSWITCH), and 1 20AMPFUSE (20 AMP FUSE) from stock"

We serviced a

LG DRYER- GAS

Model WM3570HWA

Near Plymouth, Minnesota 55441

Nate

Job Details: 08/02/2021

"They have been finding water underneath the dryer. I made sure the vent was clean and that it was fully connected to back of dryer. Recommended to the customer that they replace the vent since it is not up to code. Found that the back of the washer is dripping, from the cold water line, and it is also dripping where it connects to the shut off behind the dryer. Customer is going to replace the waterline. Dryer is good."

We serviced a

GE WASHER FRONT LOA

Model n/a

Near Robbinsdale, Minnesota 55422

Nate

Job Details: 08/02/2021

"Washer is leaking oil and not going into spin. Has a bad mode shifter, spoke with GE tech support and they verified thats whats going on. Customer already checked pressure sensor, among other things. Quoted customer for new mode shifter and possibly a new outer tub, and for just the mode shifter."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Annandale, Minnesota 55302

Seth

Job Details: 07/29/2021

"Not cooling. Dampener and return are frosted over. Failed door seal,was found. Part is on order.; ordrd 1 241786005 (Seal)"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW3

Near Monticello, Minnesota 55362

Matt

Job Details: 07/29/2021

"Customer complaint is, doesn't seem to spinning out very well, & leaking water in the off position. Inspected and tested. Found the water valve is not turning off all the way and leaking into the tub. Needs a new valve. I ran the washer through a service diagnostics cycle and everything else was working great. Theres a good chance the fill hoses will need to be replaced when I change out the valve because there really corroded. . Part on order. ; ordrd 1 W11165546 (Valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EBL1

Near Monticello, Minnesota 55362

Matt

Job Details: 07/29/2021

"Customer complaint is, SMELLS BAD-NOT FILLING WITH WATER-JUST DOES 1ST CYCLE- EC 44. Inspected and tested. Found the circulation pump has failed. Needs a new pump. Part on order. ; ordrd 1 W11032770 (Circulation pump)"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE321LWS0

Near Becker, Minnesota 55308

Matt

Job Details: 07/29/2021

"Customer complaint is, FURTHEST TO THE RIGHT KNOB BROKEN. Inspected and found the the screws had just come out, so the switch had fallen back into the cavity. Reinstalled switch with new screws and tested. Right front switch is working great. Range is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Big Lake, Minnesota 55309

Matt

Job Details: 07/29/2021

"Customer complaint is, not cleaning dishes- SOUNDS LIKE STARTING BUT ITS NOT SOAPS LEFT AT THE BOTTOM. Inspected and tested dishwasher. Found the circulation pump has failed. Needs a new pump. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

GE REFRIGERATOR

Model GSL25JGCBLS

Near Plymouth, Minnesota 55446

Seth

Job Details: 07/29/2021

Leaking water. Defrost drain has moved out of position. I re-set the drain hose collar and steamed out the drain hose. The fridge is now fixed

We serviced a

WHIRLPOOL DRYER- GAS

Model LG7801XSW1

Near Plymouth, Minnesota 55442

Seth

Job Details: 07/29/2021

Dryer wont tumble. Motor drying high amperage and wont turn without assistance. This will require re-wiring at the same time. Parts are on order; schdld next appmnt for 8/2 MON !

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9640XW00

Near Plymouth, Minnesota 55441

Seth

Job Details: 07/29/2021

Washer is loud during spin. The spin drum has 1/8 to 1/4 inch play. The main bearing is failed. Please call into authorizations.; saved tckt

We serviced a

KENMORE WASHER TOP LOAD

Model 11020372710

Near Minneapolis, Minnesota 55427

Seth

Job Details: 07/29/2021

Washer leaks. Failed cold water valve was found. Part on order.; schdld next appmnt for 8/2 MON !

We serviced a

GE MICROWAVE

Model JVM1540DM2BB

Near Minneapolis, Minnesota 55447

Seth

Job Details: 07/29/2021

"Microwave blows the breakers if any of the lights are for outlets are used on the same circuit. Microwave is working as designed and drawing between 12 and 13 A. I watched multiple times and never saw it spike. Unfortunately the microwave is improving improperly installed on a circuit that feeds lights in the kitchen, dining room, entry, and living room as well as three outlets in those respective rooms. The microwave is working as it should the problem is an electrical one. Its obvious the microwave was an upgrade from a vent fan formally installed."

We serviced a

UNKNOWN RANGE- GAS

Model n/a

Near Monticello, Minnesota 55362

Matt

Job Details: 07/29/2021

"Customer complaint is, Oven will not ignite. Inspected and tested oven. Oven ignited every time for me. I could not find a model or serial number. It says that its a Premier brand. I did find a tag underneath the cooktop, but you cant read what it says."

We serviced a

LG DRYER- ELECTRIC

Model DLE7177RM

Near Plymouth, Minnesota 55446

Seth

Job Details: 07/29/2021

Customers complaint with the dryer because it makes a loud squealing noise and the drum when it turns has a thumping. Upon arrival in inspection I ran the machine and viewed large gaps between the Felt seal and the drum. When spinning by hand you can feel an obvious roller not spinning. Parts on order. . ; saved tckt

We serviced a

LG WASHER FRONT LOA

Model WM3875HVCA

Near Rogers, Minnesota 55374

Phillip

Job Details: 07/29/2021

The drain boot was completely packed full of the rug backing. I had to vacuum out the boot and remove the boot to pull the backing out the washer. Advised the customer to clean the filter after the tub clean.

We serviced a

JENN-AIR DISHWASHER

Model JDB1255AWP0

Near Osseo, Minnesota 55311

Phillip

Job Details: 07/29/2021

The key pad on the control panel is failing. The start button is getting stuck. The part is no longer available. Jennair stopped making it 2019. I checked every where for the part and checked to see if any board repair places repair the key pad or have a replacement. I advised the customer there is no replacement part available. W10161783 panel

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 07/29/2021

Water is leaking from the ice maker fill tube on top of the unit. Water then runs down the tube and leaks inside the fridge. I ordering the ice maker fill tube. ; ordrd 1 W11415785 (Fill tube)

We serviced a

LG DISHWASHER

Model LDF7774BB

Near Osseo, Minnesota 55311

Phillip

Job Details: 07/29/2021

The drain pump would run but it would not drain. I tried several times then it started to drain. There was something stuck in the pump keeping from pumping out. I tried several more times and now its working. I filled the dishwasher and let it run then put into a drain. The drain pump started to fail again. Im ordering the drain pump. ; ordrd 1 ABQ73503004 (Drain pump)

We serviced a

KENMORE FREEZER

Model 253.2843281

Near Osseo, Minnesota 55311

Phillip

Job Details: 07/29/2021

The defrost drain was clogged up. I thoroughly and completely defrosted and cleared the drain so water can drain into the drain pan without any issues and backing up.

We serviced a

GE REFRIGERATOR

Model GSH25JSDBSS

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 07/29/2021

The dispenser water line in the door was frozen. I thawed the tube and installed the line heater. I raised the front so the fridge doors shut better and stay closed. The water and cube buttons are cracking on the control. The customer would like the control panel replaced . I was unable to locate the part. Part number is listed below . WR55X23236 panel front control ; used 1 WR49X10173 (WATER DISP HEATER KIT) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD9600TW1

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 07/29/2021

The dryer is taking long to dry on all cycles . After running for a while I found the gas coils are failing and not opening the gas valve. The coils are weak and need to be replaced. I replaced the gas coils. Its working good now. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

GE RANGE- ELECTRIC

Model PB950SF1SS

Near Apple Valley, Minnesota 55124

Delton

Job Details: 07/29/2021

Found that oven is working good and that the smoke is caused by greases/food splatter that is burning off. Grease was under tinfoil and couldnt see build up.Suggested to not use tin foil and will just need to use oven and eventually the grease and food will burn off. Range is working good.

We serviced a

INGLIS WASHER TOP LOAD

Model ITW4300SQ0

Near Savage, Minnesota 55378

Delton

Job Details: 07/29/2021

"Found that transmission is bad and not switching from neutral drain to spin. Also drain hose has small leak. Also agitator is not fully agitating and cracked plastic fin. Would need following parts: transmission# 3360629; agitator assembly# 285565; drain hose# wpw10096921; motor coupler# 285753a; clutch# 285785.; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE WALL OVEN- ELECT

Model FGEW3065PFD

Near Cologne, Minnesota 55322

Paul

Job Details: 07/29/2021

Complaint was no power. Main board is bad. ; ordrd 1 12012982 (Main board)

We serviced a

OTHER COOKTOP OR RANGE

Model n/a

Near Chaska, Minnesota 55318

Paul

Job Details: 07/29/2021

Thermidor call

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF2

Near Chaska, Minnesota 55318

Paul

Job Details: 07/29/2021

Complaint was unit fluctuates temps. Unit had rust ball not repairable.

We serviced a

KENMORE WASHER TOP LOAD

Model 11020022012

Near Minnetonka, Minnesota 55345

Paul

Job Details: 07/29/2021

"Tested with load. No failure found, nothing wrong with unit."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX500BW0

Near Shakopee, Minnesota 55379

Delton

Job Details: 07/29/2021

"Replaced listed parts, tested, washer is quiet and washer fills, agitates, drains and spins. Washer is working good."

We serviced a

GE WASHER TOP LOAD

Model GTWN3000M2WS

Near Bloomington, Minnesota 55431

Delton

Job Details: 07/29/2021

"Washer wont quickly advance. It sits and timer is running then after several minutes it will kick on and switch gearcase and start. Washer did complete cycle. Appears that timer is bad, along with water level pressure switch and water pressure hose. Rescheduling.; ordrd 1 Wh12x10535 (Timer) and 1 Wh41x365 (Pressure hose) and 1 Wh12x10476 (Pressure switch)"

We serviced a

GE REFRIGERATOR

Model PDW22SISBRSS

Near Minneapolis, Minnesota 55416

Delton

Job Details: 07/29/2021

"Replaced water valve, tested and water flow in water dispenser is good and after 10 minutes no slow leak. Refrigerator is working good."

We serviced a

MAYTAG DRYER- GAS

Model MGDB755DW3

Near Minneapolis, Minnesota 55416

Nate

Job Details: 07/29/2021

Wasnt starting. Tenant wasnt holding down start button. She was pushing pause button. Everything runs great.

We serviced a

SAMSUNG DISHWASHER

Model DMT500RFS/XAA

Near Richfield, Minnesota 55423

Delton

Job Details: 07/29/2021

"Now that dishwasher can be pulled out, upon further inspection the lines are full of grease and control board does not recognize how much water is inside dishwasher and will give low water error and/or over water level error. Control board and flow sensor a ."

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FVPA3

Near Chanhassen, Minnesota 55317

Paul

Job Details: 07/29/2021

"Complaint was unit not draining at end of cycle. Unit drains great is you cancel just not at end of cycle. And not washing, Ordered board and sump, ; ordrd 1 WPW10285178 (Main board.) and 1 WPW10056309 (Wash pump)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF266AEPN/XAA

Near Rogers, Minnesota 55374

Phillip

Job Details: 07/29/2021

"The fresh food evaporator is frosting up. The customer defrosts everything but it will frost back up a few weeks later. It needs the evaporator cover DA97-07190G, the drain tube kit, the evaporator thermistor and the heater. Evaporator cover needed is part #DA97-07190G; states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHE43RL5UC/64

Near Eagan, Minnesota 55122

Delton

Job Details: 07/29/2021

Found that the garbage disposal was replaced and the drain hole was not punched out. Also customer was plugging dishwasher cord into the disposal outlet which is controlled by wall switch. Punched out disposal drain plug and plugged into correct outlet. Dishwasher powers on and is draining and working good.I did also notice that there is a small leak from the plumbing on the disposal and pointed it out to customer.Dishwasher is working good.

We serviced a

KENMORE DRYER- ELECTRIC

Model 41791122311

Near Chanhassen, Minnesota 55317

Paul

Job Details: 07/29/2021

Complaint was not drying clothes Needs to get vent cleaned. No failure found

We serviced a

GE REFRIGERATOR

Model GSL25JFPDBS

Near Jordan, Minnesota 55352

Paul

Job Details: 07/29/2021

"Complaint was unit not cooling, Ordered parts ; ordrd 1 WR50X60 (Bi Metal) and 1 WR51X10055 (Heater)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS1

Near Minneapolis, Minnesota 55407

Nate

Job Details: 07/29/2021

Fresh food warm. Evap fan not running even though its getting 120. Needs a new evap motor..; ordrd 1 242077705 (Evap fan)

We serviced a

GE WALL OVEN- ELECT

Model PGB918SEM2SS

Near Minneapolis, Minnesota 55436

Nate

Job Details: 07/29/2021

"There was a whoosh when they preheated their oven. Has been taking a long time to pre heat and only gets up to 200. Found a bad ignitor. Replaced, preheated great to 350. Burners work great too.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE WASHER TOP LOAD

Model WPGT9350C0PL

Near Minneapolis, Minnesota 55439

Nate

Job Details: 07/29/2021

"Not draining. Bad drain pump. Replaced, new pump had crack and leaked, went to sundberg and returned that and came back with another new one, runs great now and drains great now."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9010PW3

Near Eden Prairie, Minnesota 55347

Nate

Job Details: 07/29/2021

Needs lid switch.

We serviced a

KITCHENAID REFRIGERATOR

Model KSBS25INBL03

Near Minneapolis, Minnesota 55436

Nate

Job Details: 07/29/2021

Customer had concerns because it seemed like unit heated up. He opened up fridge during defrost and didnt feel air flow. Also saw the display showing difference between what its set at and the true temp. I checked and made sure fans were running. Took temps and everything checks out good.

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG627UTT0

Near Hopkins, Minnesota 55343

Nate

Job Details: 07/29/2021

"Dryer was giving off gas smell. Found the vent was disconnected, but had to use the air sled to get washer out from under counter top, to get behind dryer. I reconnected vent in two places and used vent tape to reconnect it on both ends. Runs great now with no gas smell. Also, hot water line to back of washer was leaking. I used an extra hose I had on me to replace it since loosening and tightening it didnt make a difference. Rubber washer was bad on the old hose. No drips now. Part number 48372.; O-emld tckt"

We serviced a

MAYTAG DISHWASHER

Model MDB3700AWX

Near Monticello, Minnesota 55362

Matt

Job Details: 07/29/2021

"Customer complaint is, LEAKING WATER ON FLOOR IN FRONT & SIDES. Inspected and tested dishwasher. I ran it through a heavy wash cycle and watched it for over 30 minutes and it never leaked. Dishwasher is operating normal for me."

We serviced a

MAYTAG DRYER- GAS

Model MDG9360BWW

Near Saint Michael, Minnesota 55376

Matt

Job Details: 07/29/2021

"Customer complaint is, BETWEEN DRUM AND WALL, PADDING IS LOOSE AND STICKING OUT BETWEEN DRUM AND OUTSIDE WALL. Inspected and found the front felt had come loose. Took apart dryer and reattached felt. Reassembled and tested dryer. Dryer is now fixed."

We serviced a

KENMORE DISHWASHER

Model 665.12793K312

Near Elk River, Minnesota 55330

Matt

Job Details: 07/27/2021

"Customer complaint is, worked half way though and than it made a sound and the display said the motor had a problem. Inspected and tested. Found the drain pump was loud and not draining. Removed drain pump and found some debris in it. Cleaned out drain pump and tested. Dishwasher is draining now but the pump is really loud. Needs a new drain pump. Part on order. ; ordrd 1 WPW10531320 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2SHAXMQ10

Near Monticello, Minnesota 55362

Matt

Job Details: 07/27/2021

"Customer complaint is, LEAKING AND RUINING FLOOR AND INTO CEILING BELOW. Inspected and found the ice maker water line was froze up at the ice maker. Valve is leaking. Needs a new valve. Installed new water valve and defrosted ice maker. Cycled ice maker and now the valve is good, but the ice maker is cracked and leaking. Needs a new ice maker. Part on order. ; used 1 W10408179 (Valve) from stock, ordrd 1 WPW10190961 (Ice maker)"

We serviced a

GE REFRIGERATOR

Model PCS23PSTASS

Near Rockford, Minnesota 55373

Seth

Job Details: 07/27/2021

Water leaking and ice in the fridge. Parts on order.; ordrd 1 WR49X10180 (Ice ball kit)

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AP/A2

Near Plymouth, Minnesota 55446

Seth

Job Details: 07/27/2021

Leaking from door. I found the rear main bearing had failed 1/16 - 1/8 play. The door boot would need to be replaced as well. Please call into authorizations.; saved tckt

We serviced a

MAYTAG DRYER- GAS

Model MDG9700AWW

Near Osseo, Minnesota 55311

Phillip

Job Details: 07/27/2021

The dryer does not heat. I am not getting 120 out of the heater relay on the main board. Im ordering the whole main board. ; ordrd 1 WP35001153 (Control board)

We serviced a

GE REFRIGERATOR

Model PSC23SSNASS

Near Eden Prairie, Minnesota 55346

Paul

Job Details: 07/27/2021

"Complaint was leaking, Pulled unit out tested all water aspects of machine found no leaks no water at all on floor or in machine or pan. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model ZISS42DAASS

Near Eden Prairie, Minnesota 55347

Paul

Job Details: 07/27/2021

"Complaint was freezer not freezing, and warm/hot between doors. Condenser fan is working great. So is evap fan, and compressor but not freezing. Dana please send to autho for sealed system tech to come out. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model PFIC1NFWCBV

Near Minneapolis, Minnesota 55436

Nate

Job Details: 07/27/2021

Temps fluctuating in ff and freezer. Temps at 50 in FF and 14 in freezer. Icemaker stopped making ice. Evaporator is clear and theres a giant blob of ice near capillary tube. See photo. Sealed system issue. All fans running. Condenser fan running loud though. Vibrating. .; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KSRD22FKBT14

Near Shakopee, Minnesota 55379

Phil

Job Details: 07/27/2021

The icemaker is making ice really slow. Water dispenser does nto work at all. It seems there is water issue at the fridge. This takes the 0965 icemaker we stock. (by FW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5SHEXNS04

Near Eden Prairie, Minnesota 55347

Nate

Job Details: 07/27/2021

"Fridge has lights on but doesnt run or cool. Compressor not running. Replaced the inverter box, but still doesnt run. Inverter box getting 120 VAC and 5 VDC. Fans running. Compressor dead. .; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9010PW3

Near Eden Prairie, Minnesota 55347

Phil

Job Details: 07/27/2021

The washer stops mid cycle. The lid switch seems to not be clicking when the lid is closed. We stock the lid switch. (by FW)

We serviced a

GE REFRIGERATOR

Model GSL25JGCBLS

Near Plymouth, Minnesota 55446

Phil

Job Details: 07/27/2021

They are getting ice in the bottom bucket. There was a little water frozen on the bottom of the icemaker but nothing major. There was some frost as well in the ice chute but nothing major. (by FW)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EBL1

Near Monticello, Minnesota 55362

Phil

Job Details: 07/27/2021

The dishwasher will fill with water and then the motor does nto turn on and wash. Pretty sure this needs a new motor. Part number is W11032770 (by FW)

We serviced a

AMANA REFRIGERATOR

Model PARS2464BS0

Near Waconia, Minnesota 55387

Phil

Job Details: 07/27/2021

"The fresh food door handle fell off and the dispenser does not dispense ice, only water. (by FW)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model W8TXNGFWT01

Near Minneapolis, Minnesota 55427

Phil

Job Details: 07/27/2021

The unit is not cooling. The compressor is running and both compartments are barely chilled. This is a second fridge. (by FW)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8000DW5

Near Otsego, Minnesota 55301

Matt

Job Details: 07/27/2021

"Customer complaint is, PUSH BUTTON AND THE START LIGHT COMES ON THEN COMES OFF. Inspected and tested. The washer keeps shutting down and giving a F6 error. The UI button test passes, but the machine doesnt stay on long enough for me to test anything else. Im pretty confident the main board is the issue. Board is not in stock. Quoted to install new board. Customer is going to talk to her husband and will call us back if they want us to order the part. Part number W11200557. Customer is aware that the board is not in stock."

We serviced a

SAMSUNG REFRIGERATOR

Model RS2556SH/XAA

Near Elk River, Minnesota 55330

Matt

Job Details: 07/27/2021

"Customer complaint is, NOT COOLING. Inspected and tested refrigerator. Found the compressor and condenser fan are running. Also the freezer evaporator fan is running, but temperature is only around 40F. The FF compartment fan is running but the temperatures are only 45F. Evaporators look good. The sealed system is failing. Refrigerator is 17 years old. Refrigerator needs to be replaced."

We serviced a

KENMORE DISHWASHER

Model 665.12793K312

Near Elk River, Minnesota 55330

Matt

Job Details: 07/27/2021

We serviced a

FISHER PAYKEL REFRIGERATOR

Model RF170ADUSX4

Near Big Lake, Minnesota 55309

Matt

Job Details: 07/27/2021

"Customer complaint is, WORKS BUT KEEPS BEEPING/ALARMING RANDOMLY. Inspected refrigerator and everything was working great. Temperatures were good, fans were running. It never beeped for me. Refrigerator is operating normal for me."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2SHAXMQ10

Near Monticello, Minnesota 55362

Matt

Job Details: 07/27/2021

We serviced a

FRIGIDAIRE DRYER- GAS

Model FFRG1001PW0

Near Otsego, Minnesota 55374

Matt

Job Details: 07/27/2021

"Customer complaint is, MAKES A LOUD NOISE WHEN ITS TURNING. Inspected and tested. Found the blower wheel was packed with lent. Quoted customer $80. to clean out blower. Customer approved work. Cleaned out blower wheel and tested. Dryer sounds great. Dryer is now fixed."

We serviced a

GE REFRIGERATOR

Model PCS23PSTASS

Near Rockford, Minnesota 55373

Seth

Job Details: 07/27/2021

Water leaking and ice in the fridge. Parts on order.; ordrd 1 WR49X10180 (Ice ball kit)

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AP/A2

Near Plymouth, Minnesota 55446

Seth

Job Details: 07/27/2021

Leaking from door. I found the rear main bearing had failed 1/16 - 1/8 play. The door boot would need to be replaced as well. Please call into authorizations.; saved tckt

We serviced a

KENMORE DRYER- ELECTRIC

Model 11072802101

Near Minneapolis, Minnesota 55441

Seth

Job Details: 07/27/2021

Tried on tumbling. Failed idler and belt replaced. Tested dryer is now working as designed.; used 1 4392065 (REBUILD KIT) from stock

We serviced a

GE REFRIGERATOR

Model GTL18JCPDRBS

Near Minneapolis, Minnesota 55422

Seth

Job Details: 07/27/2021

Not cold enough in freezer and fridge. Failed defrost bi-metal was replaced. I tested the defrost system it worked great. The fridge is now fixed.; used 1 WP4387490 (DEFROST BIMETAL) from stock

We serviced a

GE REFRIGERATOR

Model CFCP1NIXBSS

Near Minneapolis, Minnesota 55442

Seth

Job Details: 07/27/2021

Oh customers complaint but the fridge is the temperature gets hot and then cools back down intermittently. While I was on site the unit was working as designed. I checked over all the major systems evaporator found the returns .

We serviced a

BOSCH DISHWASHER

Model SHX68E05UC/32

Near Osseo, Minnesota 55311

Seth

Job Details: 07/27/2021

The customer complains The dishwasher intermittently get an E15 error. Upon arrival I found excessive suds were present in the dishwasher. Are used to cooking oil to remove the contamination and watched unit run. Unit did not leak while I was on site and suds have disappeared. I left instructions to the customer to see yes from washing dishes with detergent and be careful to only rinse in the future. The dishwasher is working as designed.

We serviced a

KENMORE DRYER- GAS

Model 110.970896

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 07/27/2021

The longer the dryer ran the less it would heat. After testing I found the gas coils were not opening. I replaced the gas valve coils. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

MAYTAG WASHER TOP LOAD

Model MVW6230RHW0

Near Rogers, Minnesota 55374

Phillip

Job Details: 07/27/2021

The washer will basically do nothing when the cycle is started. I put into diagnostics and the only error code was f3e3 for the water inlet . The inlet sensor was in range. The hoses are hooked up correctly. I tried to run motor test and the nothing would run on the motor and the shifter will also not function. The customer said its still under the factory warranty and another servicer was out and ordered the main board and water valve. . It needs the main board.

We serviced a

MAYTAG DRYER- GAS

Model MDG9700AWW

Near Osseo, Minnesota 55311

Phillip

Job Details: 07/27/2021

The dryer does not heat. I am not getting 120 out of the heater relay on the main board. Im ordering the whole main board. ; ordrd 1 WP35001153 (Control board)

We serviced a

MAGIC CHEF MICROWAVE

Model MCO165UB

Near Brooklyn Center, Minnesota 55429

Phillip

Job Details: 07/27/2021

All the buttons are working and all functions work. The microwave does heat good. I showed the customer how to use the microwave. I removed the broken cooktop bulb.