Service History 445 - Omega Force Appliance Repair

We serviced a

GE DRYER- GAS

Model DHDVH52GF0WW

Near Minneapolis, Minnesota 55412

Nate

Job Details: 09/03/2021

"Dryer running loud and catching clothes. Front bearing is missing half of the top. Needs new front bearing and a rear bearing kit. Pully is rough and belt is almost broken. Quoted customer for all 4 parts but its expensive, and its an older dryerr."

We serviced a

GE WASHER FRONT LOA

Model GFWS1700H1WW

Near Minneapolis, Minnesota 55406

Nate

Job Details: 09/03/2021

"My spinning out. Tub is almost completely detached from outer tub. Big plastic shavings coming off of outer tub. Has a bad bearing. ?; O-emld tckt"

We serviced a

GE WASHER TOP LOAD

Model WPGT9360E0PL

Near Elk River, Minnesota 55330

Matt

Job Details: 09/03/2021

"Customer complaint is, STOPS AT SPIN CYCLE. Inspected and tested. Found the bearing on the gear case has failed. Also getting a communication error."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Osseo, Minnesota 55311

Seth

Job Details: 09/03/2021

Not cooling in the fridge. Part on order; ordrd 1 WPW10514110 (Harness kit)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Minneapolis, Minnesota 55417

Nate

Job Details: 09/03/2021

Not washing well. No steam at eoc. Ran through test mode. At the 6-10 minute mark watched amp draw for heater. Ran at 6.78 amps. Heater is working great. Dishwasher runs perfect. Recommended using finish cleaner and detergent and rinse aid.

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Osseo, Minnesota 55311

Seth

Job Details: 09/03/2021

Customer complains the door falls open on the dishwasher. The right hand side spring physically broke. Part is on order.; ordrd 1 WPW10337934 (Spring) and 1 WP8268990 (Bushing)

We serviced a

GE RANGE- ELECTRIC

Model JB640MP2BS

Near Minneapolis, Minnesota 55446

Seth

Job Details: 09/03/2021

RF burner is now working. Parts on order; ordrd 1 WB30T10146 (Burner) and 1 WB24T10168 (Inf switch)

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS2

Near Elk River, Minnesota 55330

Matt

Job Details: 09/03/2021

"Customer complaint is, WON'T DRAIN. Inspected and tested. Found the dishwasher was draining really slow. Dishwasher needs a chopper/impeller kit. Quoted customer $222. to install new kit. Customer is going to talk to her husband and they will let us know if they want to go ahead with the repair. Part number is 675806 if they call and want us to order it."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ8543JQ0

Near Eagan, Minnesota 55122

Delton

Job Details: 09/03/2021

"Washer not draining or spinning. Found that lid switch is broken. Replaced lid switch, tested and washer now drains and spins. Washer is working good.; used 1 3949247V (LID SWITCH) from stock"

We serviced a

AMANA RANGE- GAS

Model AGS5730BDQ

Near Eagan, Minnesota 55122

Delton

Job Details: 09/03/2021

Front left burner not igniting. Found that burner cap was offset and not igniting. Lined up cap and showed customer. Burner ignites and is working good.Did not charge any extra as i just moved the burner cap less than 5 minute call.

We serviced a

KITCHENAID RANGE- ELECTRIC

Model KSEG700ESS0

Near Minneapolis, Minnesota 55407

Nate

Job Details: 09/03/2021

"outer oven door shattered when I was working on it. Will return it and Dana is ordering another one.; O-emld tckt , states that autho needed"

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FEF389WJCC

Near Burnsville, Minnesota 55337

Delton

Job Details: 09/03/2021

"Found that bake element is bad. Replaced bake element, tested and oven preheated and is working good.; used 1 316075103 (ELEMENT) from stock"

We serviced a

GE REFRIGERATOR

Model PTC22MFMALCC

Near Burnsville, Minnesota 55337

Delton

Job Details: 09/03/2021

Found that evaporator drain tube was clogged and frozen over causing evaporator fan to lock up and not cool freezer or fridge and reason why for leaking water into fridge then onto floor. Defrosted and unclogged evaporator drain. Tested and now drains and fan is running and cooling. Refrigerator is working good.

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWW

Near Elk River, Minnesota 55330

Matt

Job Details: 09/03/2021

"Customer complaint is, LEAKS FROM BOTTOM OF UNIT. Inspected and tested. Found the inner door is cracked on both corners causing water go over the bottom lip and onto the floor. Also its missing a piece for the bottom spray arm and the top spray arm bracket is broken and falling off."

We serviced a

LG RANGE- GAS

Model LSG4513BD/00

Near Albertville, Minnesota 55301

Matt

Job Details: 09/03/2021

"Customer complaint is, FLAME IGNITES OUTSIDE OF THE DESIGNATED AREA IN OVEN. Inspected and tested. Found the convection fan has failed. Quoted customer to install new fan motor and blade. Customer approved repairs. Parts on order. ; ordrd 1 MDG62882901 (Fan blade) and 1 EAU62343001 (Fan motor)"

We serviced a

GE REFRIGERATOR

Model SSS25KFPHWW

Near Mound, Minnesota 55364

Phillip

Job Details: 09/03/2021

When I arrived I found the refrigerator had no power but it was plugged in. I found the outlet was dead. The customer found the breaker had tripped. The customer reset the breaker and now the outlet has power. The refrigerator lights came on but no fans or the compressor would start. I waited 10 minutes but it never started to cool. I replaced the main control and it started right up. ; used 1 WR55X10942P (MAIN BOARD) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF26J7500SR/AA03

Near Saint Michael, Minnesota 55376

Matt

Job Details: 09/03/2021

"Customer complaint is, ICE MAKER ISSUES, NOT MAKING ICE AND FROSTING OVER. Inspected and found the ice maker has thick ice and frost on the bottom of it. This is the ice maker that has lots of issues. Quoted customer to install ice maker repair kit."

We serviced a

AMANA REFRIGERATOR

Model MISSING

Near Richfield, Minnesota 55423

Nate

Job Details: 09/03/2021

"Not cooling. No fans or compressor running. Jumped the temp control and everything started up. Temp control getting 120v. Need new temp control ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 W10752646 (Thermostat)"

We serviced a

MAYTAG DISHWASHER

Model MDB7100AWW

Near Minneapolis, Minnesota 55409

Nate

Job Details: 09/03/2021

"Dishwasher running loud and leaking water. Motor is rusted out and sump assembly is cracked. Tub is leaking from back. Plastic inside tub is damaged from heat; O-emld tckt , states that autho needed"

We serviced a

LG DRYER- ELECTRIC

Model DLE2516W

Near Minneapolis, Minnesota 55406

Nate

Job Details: 09/03/2021

"Dryer taking a long time to dry. Gets up to 140 and not hotter. Found a ton of lint in short 6 foot vent. Used my rotary brush to clean out vent behind dryer. Now dryer runs at 150 and vents much better. Told customer thats not a normal service but they are 1st time home owners, wanted to help them. Showed them rotors brush they can order on Amazon. Dryer runs great. Cleaned out internal vent in dryer too."

We serviced a

ADMIRAL WASHER TOP LOAD

Model ATW4675YQ1

Near Golden Valley, Minnesota 55427

Nate

Job Details: 09/01/2021

"See prior notes. Replaced bad control board today, ran through calibration mode, test mode both manual and automatic and then a regular wash and it runs great."

We serviced a

LG RANGE- GAS

Model LRG3085ST/00

Near Minneapolis, Minnesota 55441

Nate

Job Details: 09/01/2021

"Doesnt pre heat or takes a long time. Doesnt hold temps always. Found a bad bake ignitor. Replaced, ignites and heats great now. Set it for 350 and it got up to 350 within 7 minutes.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model GSQ9669LG1

Near Wayzata, Minnesota 55391

Nate

Job Details: 09/01/2021

"Not agitating great or spinning great. Had a bad gearcase and clutch, as well as a bad coupler which I replaced on the first visit. Today I did the clutch and gearcase and it runs great now."

We serviced a

KITCHENAID DISHWASHER

Model KUDM25SHBL1

Near Hopkins, Minnesota 55305

Nate

Job Details: 09/01/2021

"Dishwasher leaking from hose. Replaced hose, runs great now."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LLR9245DQ0

Near Minneapolis, Minnesota 55426

Nate

Job Details: 09/01/2021

Washer running loud. Has a really rusted and broken transmission and clutch. Quoted customer for repair. Its in bad shape. Customer will forgo the repair.

We serviced a

WHIRLPOOL DRYER

Model WGD8420SW1

Near Minneapolis, Minnesota 55419

Nate

Job Details: 09/01/2021

"Not running. Found a bad idler pully and broken belt. Also, a TON of lint built up in the dryer. Cleaned and vacuumed it all out. Runs great now.; used 1 661570V (BELT), and 1 279640 (ROLLER) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW75HEFW0

Near Minneapolis, Minnesota 55406

Nate

Job Details: 09/01/2021

Stops and gives water pressure error codes. Replaced water pressure switch/sensor. Ran through a cycle and it ran awesome.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF3A

Near Minneapolis, Minnesota 55407

Nate

Job Details: 09/01/2021

"Wasnt running. Replaced the bad wash motor, and replaced bad cables so that the doors would open much quieter. Runs great now. Also fixed two broken handles on the cabinet door."

We serviced a

WHIRLPOOL DISHWASHER

Model DU920PFGQ3

Near Plymouth, Minnesota 55446

Seth

Job Details: 09/01/2021

"Leaking, I found the dishwasher was contaminated suds inside. I leveled the unit and treated the dishwasher with cooking oil. The dishwasher is now fixed."

We serviced a

GE REFRIGERATOR

Model DFE28JMKLES

Near Minneapolis, Minnesota 55442

Seth

Job Details: 09/01/2021

Ice maker wont dispense. I found an ice dam in the shoot. I cleared it and tested the ice door. It is working as designed. I gave customer some practical advise about inspecting and clearing dams as they occur. The dispenser is working as designed.

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Minneapolis, Minnesota 55442

Seth

Job Details: 09/01/2021

E-15 error for a leak.i replaced the failed inlet value and tested the dishwasher.it is now fixed. Angie please send invoice via US mail to customers home address thank you.; used 1 00628334 (VALVE) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Minneapolis, Minnesota 55430

Seth

Job Details: 09/01/2021

Not draining or responsive. Dishwasher has been installed on a ground fault circuit. The ground fault was reset unit drains and runs perfectly. Explain to the customer that her appliances not designed to run on the ground fault circuit this problem may occur in the future and there is no repair possible while it is plugged into a ground fault circuit.

We serviced a

GE MICROWAVE

Model JVM1652SH06

Near Osseo, Minnesota 55311

Seth

Job Details: 09/01/2021

"Customers complaint with a microwave as it does not heat. Upon arrival and inspection I found the unit has a bad magnetron and its not making any radio waves. I quoted mag diode and capacitor. Unit is installed with an outside vent. uninstall. WB26X32629, WB27X11033, WB27X10930.; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS3

Near Maple Grove, Minnesota 55311

Seth

Job Details: 09/01/2021

"Loud noise. Failed air valve, part is on order.; ordrd 1 WPW10594329 (Valve)"

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM00

Near Maple Grove, Minnesota 55311

Seth

Job Details: 09/01/2021

I followed the instructions on the service pointer terminating the old buzzer and its wiring and installing the new one. I powered unit up and it worked as designed. Customer will let us know if he has further issues. The freezer is now fixed

We serviced a

SAMSUNG RANGE- GAS

Model NE59M685055

Near Maple Grove, Minnesota 55311

Seth

Job Details: 09/01/2021

LF burner on goes on high. Part is on order; ordrd 1 DG44-01006B (Dual Infinite switch)

We serviced a

KITCHENAID RANGE- GAS

Model KGCS105GSS07

Near Medina, Minnesota 55340

Phillip

Job Details: 09/01/2021

I replaced everything today except for a couple office holders. Two of the orifice holders did not show up in time so while I have to go back next Tuesday.; schdld next appmnt for 9/7 TUE !

We serviced a

JENN-AIR DISHWASHER

Model JDB1250AWS

Near Long Lake, Minnesota 55356

Phillip

Job Details: 09/01/2021

"WPW10192799 Accumulator 99002981 auto wash motor sealWP99003149 wheel (4)each 99003139 panel control blackWP99003045 bottom door sealW10280784 lower rack I found the accumulator filter screen was ripped, the motor seal is kind of leaking, a few of the wheels were broken on the lower rack, the only cycle that comes on is the auto cycle none of the other ones work, and the bottom door seal is there and pull away. The lower rack is starting to rust. The rusty stuff on the inside of the tub and on the silver basket is actually from the iron in the water because theyre on a well.; snapped 4 QuickPics, states that autho needed"

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBC207KSS05

Near Mound, Minnesota 55364

Phillip

Job Details: 09/01/2021

I replaced both the upper and lower oven door gasket. The door shut nice and tight.

We serviced a

LG REFRIGERATOR

Model LFX28978ST/04

Near Waconia, Minnesota 55387

Phillip

Job Details: 09/01/2021

The new ice maker wires up a little different. I verified it was the correct ice maker. I replaced the ice maker. All is working good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSP0D

Near Excelsior, Minnesota 55331

Phillip

Job Details: 09/01/2021

The dishwasher would fill with water and start to wash but it would not drain the water out. I removed the drain motor and found a shrunk of glass jamming up the propeller. I cleaned the motor and ran it again. Its all working good now.

We serviced a

GE DISHWASHER

Model PDW8680N00SS

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 09/01/2021

The dishwasher was over sudsing and leaking out. The customer said it has not leaked since my last visit. I replaced the soap dispenser.

We serviced a

KITCHENAID RANGE- GAS

Model KGSA906PSS01

Near Minnetonka, Minnesota 55345

Phillip

Job Details: 09/01/2021

The control panel was blank. I found the thermal disc in the back was bad. I Replaced the thermal disc fuse. I advised the customer to not self clean the oven. Its working good. ; used 1 WP9759243 (THERMAL FUSE) from stock

We serviced a

MAYTAG DISHWASHER

Model n/a

Near Elk River, Minnesota 55330

Matt

Job Details: 09/01/2021

"Customer complaint is, LEAKS FROM BOTTOM OF UNIT. ; schdld next appmnt for 9/3 FRI !"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000EW/A301

Near Otsego, Minnesota 55330

Matt

Job Details: 09/01/2021

"Customer complaint is, no heat but tumbles. Inspected and tested. Found the heating element has failed. Quoted customer to install new element. Customer approved repairs. Installed new heating element and tested. Dryer is now heating great and cycling between 200F and 130F. Dryer is now fixed. ; used 1 DC97-14486 () from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WFW8400TW03

Near Elk River, Minnesota 55330

Matt

Job Details: 09/01/2021

"Customer complaint is, LEAKING ONTO FLOOR. Inspected and tested. Found its leaking from three different places. The hose that attaches to the dispenser is leaking, the hose from the tub to the drain pump and the joint were the outer tubs go together are also leaking. Theres play in the drum to and its starting to get loud in a spin. Bearing is failing. Bearing and outer tub are not covered. Washer needs to be replaced."

We serviced a

KENMORE WASHER FRONT LOA

Model 110.429222

Near Elk River, Minnesota 55330

Matt

Job Details: 09/01/2021

"Customer complaint is, WHEN IT'S NOT RUNNING AND DOOR OPEN, WHEN FLUSH TOILET OR USE SHOWER WATER ENTERS WASHER. Inspected and tested. Found the valve has failed and is not shutting all the way. The drum on this washer has a ton of movement in it. The rear bearing is failing. Washer needs to be replaced."

We serviced a

MAYTAG DRYER- GAS

Model LDG512

Near Apple Valley, Minnesota 55124

Delton

Job Details: 09/01/2021

"Dryer spins without clothes but is making loud metal scraping, also gas valve is not turning on gas, has old gas valve . Timer not advancing on timed dry. Lint trap grid plastic broken and has large hole the clothes falls into blower housing. Trap grid 306656 NLA; outer lint trap y313795 NLA; gas valve w10116794 NLA (conversion kit will work?); timer wp306040; bearing kit 306508; pulley wp6-3037050; rollers 12001541; belt wpy312959; bearing kit 306508.; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6R5ESBF

Near Apple Valley, Minnesota 55124

Delton

Job Details: 09/01/2021

"Replaced ice chute door seal, tested bad adding small water into and it hold water. Seal is sealing all the way around. Should no longer leak. Refrigerator is working good."

We serviced a

GE DISHWASHER

Model GSD5200G00WW

Near Burnsville, Minnesota 55337

Delton

Job Details: 09/01/2021

"Replaced parts, tested and rack slides in and out, and dishwasher is draining and working good."

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FEF366DCE

Near Minneapolis, Minnesota 55410

Delton

Job Details: 09/01/2021

"Found that when oven heats up the display will go dead. Checked wires and solder points and all looks good when it cools off it turns back on. Control board failure. Needs new control board. Part not in stock control board 5304509493. Please look for part and contact customer with estimate.; saved tckt , states that autho needed"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE3500AYW

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 09/01/2021

"Dryer wont start, Found that timer knob plastic broke and knob is not actually turning timer to start cycle from the off position. Ordering knob and rescheduling.; ordrd 1 Wp33001621 (Knob)"

We serviced a

KITCHENAID DISHWASHER

Model KUDM24SEWH2

Near Eden Prairie, Minnesota 55346

Delton

Job Details: 09/01/2021

"The cancel button and couple of cycle select buttons do not respond. Also the soap dispenser door wont shut. Door seal is corroded and ripped. Upper and lower racks are rusting, not sure if covered? Lower rack W10134647; upper rack WPW10253040; door seal w1196317; soap dispenser wpw10616003; control board 9743448 NLA; User interface PCb 9743243 NLA;; saved tckt"

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model ATF6000FS2

Near Rogers, Minnesota 55374

Matt

Job Details: 09/01/2021

"Customer complaint is, DOOR WON'T STAY SHUT. Inspected and found the door lock assembly was broken. Also the hinge and door are broken. Needs a new door lock, door and hinge. Quoted customer to replace the door lock, and . if he wanted the door fixed. Door closes and latches fine if you pick up when you shut it. Customer just wanted me to replace the lock. Installed new door lock and tested. Washer is now fixed. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"

We serviced a

MAGIC CHEF RANGE- ELECTRIC

Model 6498VVV

Near Eden Prairie, Minnesota 55346

Delton

Job Details: 09/01/2021

"Found that control board plastic tabs broke that control settings. Control board would need to be replaced. . Control board part# 74002888. If part is found customer is wanting new appliances anyways and wants the cash out option.; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RS2556SH/XAA

Near Rogers, Minnesota 55374

Matt

Job Details: 09/01/2021

"Customer complaint is, ICE MAKER- KNOCKING NOISE, CLICKING. Inspected and tested. Ice maker starts cycling and then gets stuck and the gears are grinding and its knocking. Needs a new ice maker. Quoted customer to install new ice maker. . Part number DA97-00258J if they want us to order it."

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5500FW1

Near Excelsior, Minnesota 55331

Phillip

Job Details: 09/01/2021

I replaced the door boot/gasket. I ran the washer and there was no leaks.

We serviced a

KENMORE DRYER- GAS

Model 110.770426

Near Rogers, Minnesota 55374

Matt

Job Details: 09/01/2021

"Customer complaint is, THINKS DRYER ISNT PUSHING ANY AIR NO AIR IS GOING OUTSIDE. Inspected and found the pulley had fallen off the blower wheel. Quoted customer to reinstall the pulley and vacuum out inside of dryer. Customer approved work. Installed pulley and cleaned out inside of dryer. Tested dryer and its working great. Dryer is now fixed."

We serviced a

MAYTAG DISHWASHER

Model MDB6601AWW

Near Minneapolis, Minnesota 55431

Delton

Job Details: 08/31/2021

"Dishwasher not filling with water. Found that float valve was stuck up with gunk and thats why it didnt fill. Cleaned it, tested and dishwasher fills and runs. Found that there is a lot of suds. Cleaned out dishwasher of suds. Tested and dishwasher is washing and working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298AAPN/XAA

Near Minneapolis, Minnesota 55439

Delton

Job Details: 08/31/2021

"Refrigerator not cooling, at room temperature. Found that power is going to compressor but compressor just staggers and not running. Compressor is bad. Would need sealed system compressor repair. ; saved tckt , states that autho needed"

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.975626

Near Minneapolis, Minnesota 55424

Delton

Job Details: 08/31/2021

"Dryer making loud noise and not drying well. Found that there was several socks and smaller garments that had gotten stuck in blower wheel making noise and blocking sir flow. Removed clothing and cleaned out dryer of lint build up, tested and dryer runs quiet and is cycling heat correctly. Dryer is heating and working good.Appears that only way clothes could of gotten into blower wheel if they ran a cycle without the lint trap not sure how else it would of gotten in there.110"

We serviced a

KENMORE RANGE- ELECTRIC

Model 79097503002

Near Minneapolis, Minnesota 55443

Seth

Job Details: 08/31/2021

Inconsistent heat. Oven heat beard is failing and not maintaining temps. I quoted job customer will call if they want to move forward.

We serviced a

KITCHENAID VENT HOOD

Model KHTU165RSS1

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 08/31/2021

The lights did not work. I found the fuse for the lights was bad. I replaced the fuse and now the lights work. ; used 1 MICRO1 (15 AMP FUSE) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model S

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 08/31/2021

"Dryer would not run at all. I found a thermal fuse was bad. I replaced a fuse and on air only the dryer started heat. I found the heater relay was burnt the connections going to it were burnt. I tried to replace it and repair it but the damage to the board was too bad. Im ordering the main control board. The customer is paid in full.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WP3392519 (THERMAL FUSE) from stock, ordrd 1 WPW10542001 (Control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSS2635TF5

Near Plymouth, Minnesota 55442

Seth

Job Details: 08/31/2021

Fridge temps too cold and frost in freezer. Refrigerator temperature was set a 38? but sadly customer had overfilled the shelves and was not using refrigerator as designed by manufacture. I educated customer on needing to leave a gap at the back of the shelves This ensures there are no cold and hot spots alowing air to freely flow and mix. The frost in the freezer its been caused by broken bins. Two of the bins are damaged and one bin will not set in place and holds the door open. Please replace the two bins of covered by warranty. I left specific instructions for customer to adjust temperature and change behaviors unloading fresh food section. The refrigerator is working as designed. 240351602 qty 2 needed.; saved tckt

We serviced a

LG WASHER TOP LOAD

Model WT5070CW

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 08/31/2021

The customer said it gave the UE error. He said it was a upper case E. I spun the basket and it made a clicking sound. I found the motor but had come loose and fellOff. I made sure all the screws were tight and put loch thread on the nut threads then put it back on. I ran a spin cycle and its working good now.

We serviced a

LG STACKED DRYER

Model WM3997HWA/01

Near Minneapolis, Minnesota 55408

Nate

Job Details: 08/31/2021

"Not draining. Has a bad drain pump. Replaced, runs and drains great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDM25SHBL1

Near Hopkins, Minnesota 55305

Nate

Job Details: 08/31/2021

Coming back to replace broken drain line tomorrow. Vacuumed all the water out of the dishwasher and turned off water to dishwasher. Unplugged it too. Customer will not use kitchen sink until after I do the repair tomorrow. ; ordrd 1 WP3374077 (Drain hose)

We serviced a

KENMORE REFRIGERATOR

Model 1069555983

Near Minneapolis, Minnesota 55427

Nate

Job Details: 08/31/2021

"Owner cleaned coils, I checked it over, runs great. Fans and compressor running great. Fresh food 38 degrees and freezer 1. Everything checks out good."

We serviced a

GE DRYER- GAS

Model GTDP300GM0WS

Near Plymouth, Minnesota 55446

Seth

Job Details: 08/31/2021

Not heating. dryer duct was 25% blocked. I also replaced coils. I watched 5 cycles the heat was consistent and within manufacturers specs. Dryer is working as designed.; used 1 5303931775 (COIL KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 08/31/2021

I replaced both parts. I ran in a test and its heating good.

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGGF3056KFC

Near Minneapolis, Minnesota 55416

Delton

Job Details: 08/31/2021

"Found that left burner spark switch was not lined up and wasnt sparking when turning knob. Realigned and secured switch/wire harness and now sparks and all burners work. Light bulb was not screwed in all the way, screwed in bulb and oven light is working. Range is working good.If problem continues with burners not working order wire harness 316219023"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB835DW3

Near Saint Michael, Minnesota 55376

Matt

Job Details: 08/31/2021

"Customer complaint is, All lights come on but wont start. I replaced the thermal fuse but still not working. Inspected and found the motor relay on the board has failed. Quoted custome to install new board. Customer approved repairs. Part on order. ; ordrd 1 W10827974 (Main board)"

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5500FW1

Near Otsego, Minnesota 55330

Matt

Job Details: 08/31/2021

"Customer complaint is, CAN GET IT TO WASH BUT ONLY ON NORMAL AND THAT TAKES A LOT OF DOING TO GET IT TO DO THAT. Inspected and found the control panel is failing. Needs a new control panel. Quoted customer to install new control panel. Part is not in stock. Customer is going to talk to her husband and will get back to us if they want us to look for the part. Part number is W10911042 if they want us to order it."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE366LVS0

Near Becker, Minnesota 55308

Matt

Job Details: 08/31/2021

"Customer complaint is, DISPLAY NOT WKG & OVEN NOT HEATING COOKTOP WONT WORK BUT LCD LITES UP IF TURN ONN COOKTOP. Inspected and tested. Found the power cord and block were melted. Installed new cord and block. Tested and range is working great. Range is now fixed. ; used 1 Wp9761958 (CORD BLOCK), and 1 CORD-3PRONGRANGE (84603 3 PRONG RANGE CORD) from stock"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LEC6646AQ2

Near Becker, Minnesota 55308

Matt

Job Details: 08/31/2021

"Customer complaint is, AUTHO DRY NOT WORKING BUT WORKS ON TIMED SETTING. Inspected and tested. Found the timer has failed. Needs a new timer. Installed new timer and tested. Dryer is working great. Dryer is now fixed. The vent on the back of the dryer is the flexible plastic material. Recommended customer have the vent replaced and cleaned."

We serviced a

GE REFRIGERATOR

Model PGSS5RKZHSS

Near Maple Grove, Minnesota 55311

Seth

Job Details: 08/31/2021

Customer complaints the fridge is not cooling the lights flicker or come on and off unit will pop on and work for a while and then shut off. Upon arrival an inspection I found two bulged capacitors on the main control board. This is a no defect of this model unit need to control board. Customer declined service he also would not play the remainder due for his service work he owes $63.70 he wants to work with you directly to pay that.; used 1 WR55X11098 (MAIN BOARD) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Otsego, Minnesota 55301

Matt

Job Details: 08/30/2021

"Customer complaint is, lights and/or control panel not working. Inspected and found the control panel is not responding. Needs a new control panel. Part number 807545704."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NW1A

Near Minneapolis, Minnesota 55442

Nate

Job Details: 08/30/2021

Not running. Replaced the bad control board and also noticed while it ran that it dripped. Replaced torn/damaged splash shields. No leaks now and runs great. Also adjusted how the dishwasher is mounted.; used 1 154701001 (SPLASH SHIELD KITS) from stock

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.828221

Near Minneapolis, Minnesota 55442

Nate

Job Details: 08/30/2021

Not running. Found a bad thermal fuse and a lot of lint in the dryer. 5 mph of airflow outside. Told customer they need to get their vent cleaned or else the new fuse will blow again. Cleaned out dryer and replaced bad fuse. Runs great now.; used 1 WP3390719 (THERMAL FUSE) from stock

We serviced a

FISHER PAYKEL DRYER- GAS

Model DG62T27DW2

Near Wayzata, Minnesota 55391

Nate

Job Details: 08/30/2021

Squealing. Found the bearing totally worn down and broken. Replaced. Runs nice and quiet now.

We serviced a

KITCHENAID DISHWASHER

Model KUDM01TJBL0

Near Golden Valley, Minnesota 55427

Nate

Job Details: 08/30/2021

"Not heating. Very moldy. Cleaned filter sump area out with bleach. Needs new heater/control board kit per the bulletin 8194200.Also needs new upper spray arm. 8193504.; saved tckt , states that autho needed"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2676FRZ00

Near Apple Valley, Minnesota 55124

Delton

Job Details: 08/30/2021

"I replaced main control board, and refrigerator turns on and compressor is running, was intermittent issue, hopefully this will fix issue. Refrigerator is cooling and working good as Im here."

We serviced a

GE REFRIGERATOR

Model TBX21JIXFRAA

Near Burnsville, Minnesota 55337

Delton

Job Details: 08/30/2021

"Found that refrigerator evaporator drain was clogged with gunk. Cleaned out drain tube, tested and now drains correctly and no more leaks inside fridge. Refrigerator is working good."

We serviced a

KENMORE WASHER FRONT LOA

Model 41741122410

Near Shakopee, Minnesota 55379

Delton

Job Details: 08/30/2021

Found that door is cracked and plastic is breaking off and door is hanging down.; ordrd 1 134550800 (Hinge)

We serviced a

KENMORE DRYER- GAS

Model 11074202200

Near Eden Prairie, Minnesota 55344

Delton

Job Details: 08/30/2021

"Found that the it would heat for first 20 minutes then heating but still tumble. Gas coils are bad. Replaced gas coils, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock"

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model AWN432SP113TW04

Near Minneapolis, Minnesota 55408

Nate

Job Details: 08/30/2021

"Pump failed so the washer didnt drain out, then went into spin and broke the belt. Belt under warranty. Only charged cost of part for pump. Runs great now."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.283227

Near Minneapolis, Minnesota 55412

Nate

Job Details: 08/30/2021

"Customer has been having issues with stains in her underwear. Cannot get stains out. Not blood stains. Just normal underwear stains. Everything runs awesome. Totally clean, agitates great, spins out perfect, transmission is clean and strong. Recommended putting detergent in the washer after it has filled and agitated for a minute, and gave other recommendations but customer said she understands how to do laundry. Always has to scrub stains out of her underwear after running it through a hot wash or any wash for that matter."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, Minnesota 55423

Delton

Job Details: 08/30/2021

"Replaced part, tested and dishwasher ran through full diagnostics and all functions are working good."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LGT7646EQ0

Near Minneapolis, Minnesota 55417

Delton

Job Details: 08/30/2021

"Found that the belt is broken causing to tumble, also the idler wheel is worn out. Replaced belt and idler wheel. Tested and dryer tumbles and is heating and working good.; used 1 341241 (BELT), and 1 WP691366 (IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Minneapolis, Minnesota 55417

Delton

Job Details: 08/30/2021

Ran diagnostics and mechanically dishwasher is working good. No issues found. The mold is grease and gunk build up that is wiped off. Suggested to use finish dishwasher cleaner to cleaned out inside of grease/hard water build up. Dishwasher itself is working good.

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FGEF3055KFF

Near Maple Grove, Minnesota 55369

Seth

Job Details: 08/30/2021

I replace the failed control board installed the old overlay after I removed it from all the control board. I tested major functions its now working as designed.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Maple Grove, Minnesota 55369

Seth

Job Details: 08/30/2021

The dishwasher Consol Eli does not respond and is stuck flashing an error code. Upon arrival and inspection I found a communication error between the control board UI and the main control board. Spoke with customer to set up a return visit and he declined service saying he wants to replace it with a nicer unit.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMO205KFB

Near Minneapolis, Minnesota 55443

Seth

Job Details: 08/30/2021

Burned smell and now no longer works. Burned filter board part is on order; ordrd 1 5304492543 (Filterboard)

We serviced a

GE DISHWASHER

Model GLD4200L00WW

Near Minneapolis, Minnesota 55428

Seth

Job Details: 08/30/2021

Not draining or cleaning well. Unit is heavily contaminated by minerals. Pump had foil and plastic in it. I cleared the debris and re-routed his drain hose that was improperly installed. The unit drained and pumped as designed.

We serviced a

GE DISHWASHER

Model GDT550HSD2SS

Near Plymouth, Minnesota 55446

Seth

Job Details: 08/30/2021

"I replaced the dispenser and tested the dishwasher. I tested the water and their softener is working much better now. The dishwasher is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD3

Near Plymouth, Minnesota 55446

Phillip

Job Details: 08/30/2021

The ice maker fill tube was frozen again. Everything looked of with the evaporator and looks to be defrosting. Im ordering the seal kit. ; ordrd 1 5303918784 (Seal kit)

We serviced a

BOSCH REFRIGERATOR

Model B22CS80SNS/01

Near Minneapolis, Minnesota 55446

Phillip

Job Details: 08/30/2021

The freezer is not cooling well but the fresh food does cool. I removed the freezer evaporator cover and found a ball of frost accumulating on top of the evaporator at the suction line. The refrigerator is losing coolant. Advise the customer that they can either try and have it fixed or replaced the whole unit.

We serviced a

LG WASHER FRONT LOA

Model WM3770HWA

Near Eden Prairie, Minnesota 55346

Phillip

Job Details: 08/30/2021

Complaint was washer vibrating and making noise. I pulled the washer out and found the rear access panel was bent in. I removed the panel and I could tell the motor was rubbing against the rear panel. I bent the panel out and put it back on. I ran a small load or my rags through the wash and spin and the washer is working fine.

We serviced a

WHIRLPOOL STACKED DRYER

Model WED9400ST0

Near Excelsior, Minnesota 55331

Phillip

Job Details: 08/30/2021

The customer complaint was the dryer would run but not heat. The dryer compartments were tested good. I was only getting 120 from the outlet and not 240 volts. We flipped the breaker and now I was getting 240. The dryer now heats up good. I found no other issues with the dryer.